Operation Manual

Quick Reference Guide Page 12-7
Troubleshooting
¾ Check that the Touch Screen is displaying the correct size for the paper in use.
¾ Load fresh paper.
Repeated Check Tray Messages on the Touch Screen
and the paper is loaded in the tray
¾ Adjust the edge guides against the stack of paper in the tray.
¾ If the edge guides were not set against the paper stock in the tray when Start
was selected, delete the job in the job queue and begin again.
Paper Curls
¾ Load the paper in the paper trays with the seam side of the paper up. Load the
paper in the Bypass Tray with the seam side down.
¾ Load non-standard media in the Bypass Tray.
¾ If the paper curls excessively, flip the paper over in the applicable paper tray.
Finisher
The Finisher does not stack the output correctly
¾ Unload the finisher tray frequently.
¾ Do not remove stapled sets while the finisher is compiling.
¾ Check the paper tray guides are locked into position against the paper.
¾ When using large paper, remove any output contained in the Stacker Tray.
¾ Load the paper in the paper trays with the seam side of the paper up. Load the
paper in the Bypass Tray with the seam side down.
¾ Load non-standard media in the Bypass Tray.
¾ If the paper curls excessively, flip the paper over in the applicable paper tray.
¾ Check the correct paper size has been selected for the paper loaded in the tray.
The seam refers to the side of a ream of
paper with a split in the wrapping. It may
also be referred to as arrow side first.
The seam refers to the side of a ream of
paper with a split in the wrapping. It may
also be referred to as arrow side first.