Operation Manual

Quick Reference Guide Page 12-5
Troubleshooting
Troubleshooting Tips
For additional Troubleshooting information please refer to the Training and
Information CD (CD2), the System Administration CD (CD1) or www.xerox.com.
Power
The machine will not power on:
¾ Check to see that the machine is not in Low Power Mode as indicated by the
green light on the control panel. Touch the User Interface screen to re-activate.
¾ Press the ON/OFF button.
¾ Check to see if the power cord is correctly installed.
CAUTION:Use only the ON/OFF switch to re-boot your machine. Damage
may occur to your machine if power is removed by other means.
Document Handler
Documents will not feed through the Document
Handler
¾ Ensure that all staples or paper clips have been removed from the originals.
¾ Ensure the document handler is not overloaded. The document handler can hold
70 sheets of 80 g/m
2
paper. Use Build Job if you have more originals than this.
¾ Check to see if the document set is fully inserted into the document handler.
¾ Ensure that the edge guides are adjusted to touch the sides of the originals.
¾ Ensure that the Document Feed Roll is installed correctly. Open the top cover
and push feed roll down into position
¾ Check for obstructions or paper debris in the document handler.
¾ Ensure that the document handler cover is closed.
¾ Check that the machine is Ready to Copy as indicated by a message on the
Touch Screen.