Printer User Guide
Table Of Contents
- Contents
- Introduction
- Getting Started
- Unpacking
- Installing the Toner Cartridge
- Loading Paper
- Connecting Telephone Line
- Connecting a Printer Cable
- Turning the Machine On
- Changing the Display Language
- Setting the Machine ID
- Setting the Time and Date
- Setting the Paper Size and Type
- Setting Sounds
- Using the Save Modes
- Installing Xerox drivers in Windows
- System Requirements
- Installing Xerox Drivers in Microsoft Windows XP or Windows 2000 using the USB port
- Installing Xerox Drivers in Microsoft Windows XP, 2000 or Windows 98/ME using the Parallel port
- Installing Xerox Drivers in Microsoft Windows 98 or Windows Millennium using the USB port
- Printer Driver Features
- Using ControlCentre
- Paper Handling
- Printing Tasks
- Copying
- Scanning
- Faxing
- Changing the Fax Setup options
- Available Fax Setup Options
- Loading a Document
- Selecting the Paper Tray
- Adjusting the Document Resolution
- Sending a Fax Automatically
- Sending a Fax Manually
- Redialing the Last Number
- Confirming Transmission
- Automatic Redialing
- About Receiving Modes
- Loading Paper for Receiving Faxes
- Receiving Automatically in Fax Mode
- Receiving Manually in Tel Mode
- Receiving Automatically in Ans/Fax Mode
- Receiving Manually Using an Extension Telephone
- Receiving Faxes Using the DRPD Mode
- Receiving Faxes in the Memory
- One-touch Dialing
- Speed Dialing
- Group Dialing
- Searching for a Number in Memory
- Printing a Phonebook List
- Sending Broadcast Faxes
- Sending a Delayed Fax
- Sending a Priority Fax
- Adding Documents To a Scheduled Fax
- Canceling a Scheduled Fax
- Using Secure Receiving Mode
- Printing Reports
- Using Advanced Fax Settings
- Maintenance
- Troubleshooting
- Using USB Flash Drive
- Using Your Machine In Linux
- Using Windows PostScript Driver (WorkCentre PE120i Only)
- Printing From a Macintosh (WorkCentre PE120i Only)
- Installing Machine Options
- Specifications
- Index
Troubleshooting
9.27
9
Scanning Problems
Condition Suggested solutions
The scanner does not work but
the copy function is ok.
• Make sure that you place the document to be
scanned face down on the document glass, or
face up in the Automatic Document Feeder.
• There may not be enough available memory to
hold the document you want to scan. Try the
Prescan function to see if that works. Try
lowering the scan resolution rate.
• Check that the USB or parallel cable is
connected properly.
• Make sure that the USB or parallel cable is not
defective. Switch the cable with a known good
cable. If necessary, replace the cable.
• If you are using a parallel cable, ensure that it is
compliant with IEEE 1284 standards.
• Check that the scanner is configured correctly.
The unit scans very slowly. • Check if the machine is printing received data.
If so, scan the document after the received data
has been printed.
• Graphics are scanned more slowly than text.
• Communication speed slows in scan mode
because of the large amount of memory
required to analyze and reproduce the scanned
image. Set your computer to the ECP printer
mode through BIOS setting. It will help to
increase the speed. For details about how to set
BIOS, refer to your computer User’s Guide.