Pro 385 User Manual Pro 385 User Manual Table of Contents Chapter 1 Getting Started Chapter 2 Making a Copy Chapter 3 Sending a Fax Chapter 4 Receiving a Fax Chapter 5 Printing Chapter 6 Scanning Chapter 7 Trouble Shooting Chapter 8 Maintenance Chapter 9 Appendix Chapter 10 Glossary Index http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/wc385toc.
Installing the Machine Chapter 1 Getting Started Set Up Your Machine 1-1 Unpacking 1-1 Control Locations and Functions 1-2 Choosing a Location 1-4 Setting Up Your Machine 1-4 Document Inpute Tray 1-4 Printer Exit Tray 1-5 Document Exit Tray 1-5 Installing the Laser Printer Cartridge 1-6 Telephone Line 1-9 Extension Phone 1-9 PC Cable 1-10 AC Power Cord 1-12 Print Media Specifications 1-13 Core media List 1-14 Loading Paper 1-15 Using the Automatic Paper Feeder 1-15 Using the Manual Paper Feeder 1-20 Paper
Installing the Machine Reports 1-46 Printing Reports 1-46 User Options (System Data) 1-47 Setting an Option 1-47 Selectable Options 1-48 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter1/chpt1.
Chapter 1 1 Getting Started Set Up Your Machine Unpacking WorkCentre 385 Document Exit tray Telephone line cord* Laser Printer cartridge Document Input tray Power cord* One-touch label Printer exit tray User Guide CD-ROM Parallel cable * Appearance may vary according to country.
Control Locations and Functions Take a moment to familiarize yourself with the main components and their locations. Automatic Paper Feeder Extension Tray Front View Paper Guides Automatic Paper Feeder Manual Paper Feeder Document Input Tray Automatic Document Feeder Control Panel Document Guides Document Exit Tray Paper Exit Tray Note: Your machine may look slightly different than the illustration.
Rear View 1 TEL LINE Jack EXT.
Choosing a Location To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover. Do not place your machine: n In direct sunlight. n Near heat sources or air conditioners. n In dusty or dirty environments. Setting Up Your Machine Document Input Tray Insert the two tabs on the tray into the slots as shown.
Printer Exit Tray While pushing inward on the flexible side tabs of the printer exit tray, insert them into the corresponding slots. If desired, fold out the extension tray. Side tab Extension tray Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extension tray, if necessary. Side tab Extension tray Insert one side tab. Then, while pushing inward on the remaining tab, slide it into place.
Installing the Laser Printer Cartridge 1 Open the cover by pulling the cover release buttons on both sides of the machine toward you. Cover Release Button 1-6 2 Unwrap the Laser Printer Cartridge. 3 Shake the Laser Printer Cartridge from side to side five or six times to distribute the toner evenly.
4 Carefully remove the sealing tape by pulling straight out on the tab protruding from the end of the Laser Printer Cartridge. 1 5 Locate the two Laser Printer Cartridge slots inside the printer, one on each side.
1-8 6 Grasp the handle and slide the Laser Printer Cartridge down along the cartridge slots until it clicks into place. 7 Close the cover. Make sure that the cover is securely closed and both cover release buttons have clicked into place.
Telephone Line Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack. 1 To a standard phone wall jack Extension Phone If you want to use an ordinary phone or answering machine with your WorkCentre 385, connect it to the jack labelled EXT. LINE on the back of the machine.
PC Cable Your Xerox WorkCentre 385 is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre 385 to a computer that supports bi-directional communications (IEEE standard 1284). Note: If using another parallel cable, ensure that it meets IEEE standard 1284 specifications.
1 Connector Clips 2 Connect the other end of the cable to the parallel port on your computer. If necessary, refer to your computer documentation for assistance with this procedure.
AC Power Cord WARNING: There is NO On/Off switch for the WC 385. When the AC power cord is plugged in, the machine is fully energized. Note: To correctly install the WC 385, the AC power cord must remain unplugged from the grounded wall outlet until software is to be loaded. In the next step, one end of the power cord will be plugged into the back of the WC 385. Leave the other end of the cord unplugged until directed to plug it in during software installation.
Print Media Specifications Refer to the Appendix for detailed print media specifications. 1 There are two locations to load paper, the Automatic Paper Feeder and the Manual Paper Feeder. The table below illustrates the paper types that can be loaded into each: Automatic Paper Feeder Manual Paper Feeder Standard Paper Non-Standard Paper Transparency Film Transparency Film Paper Label Paper Label Envelopes Card Stock Odd Size (minimum 10.
In the following table, the capacity of the Automatic Paper Feeder is shown: Paper Type Capacity Letter/A4 100 Sheets (20# 80 gm2 paper) Legal 50 Sheets (20# 80 gm2 paper) All Other Stock (Label Paper, Transparency, Envelope) 1 Core Media List The following list reflects the media that has been tested and is guaranteed to successfully print.
In the following table, the capacity of the Automatic Paper Feeder is shown: Paper Type Capacity Letter/A4 100 Sheets (20# 80 gm2 paper) Legal 50 Sheets (20# 80 gm2 paper) All Other Stock (Label Paper, Transparency, Envelope) 1 Core Media List The following list reflects the media that has been tested and is guaranteed to successfully print.
Loading Paper For best results, use high quality xerographic copy paper as described in Print Media Specifications on page 1-13. Using the Automatic Paper Feeder You can stack paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Feeder to feed automatically. The Automatic Paper Feeder can hold a maximum of 150 sheets of 80 gm2 plain paper, or 10 envelopes, or other print media. Depending upon media thickness, maximum capacity may be reduced.
Straighten the edges on a level surface. Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Paper Feeder. For transparencies, refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side. Be careful not to scratch or leave fingerprints on the print side. Fan the stack of transparencies to prevent feeding failures.
3 Load the print material in the Automatic Paper Feeder. Do not exceed the rated capacity for each type of print material. For media capacity specifications, refer to Print Media Specifications on page 1-13 and Specifications in the Appendix. Do not mix different types of print media. Refer to the following instructions for loading each type of print material. a) Load paper or transparencies with the print side facing you. The WorkCentre 385 will print on the side facing you.
Note: Do not feed stamped envelopes. The stamp is shown in the previous illustration for reference only. CAUTION: Never use envelopes with clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. c) Load letterhead paper with the design facing you. The top edge of the sheet with the logo should enter the printer first. .
4 Adjust the paper guides to the width of the print media. Slide the paper guides until they lightly touch both sides of the stack of print media. Do not tightly press the paper guides to the print media edges, the guides may bend the media or provide too much resistance when feeding. Note: When you print a file from your PC using the Automatic Paper Feeder, make sure that you select the correct paper source and paper size from your software application before starting your print job.
Using the Manual Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine. Manual Paper Feeder Note: When you print a file from your PC using the Manual Paper Feeder, make sure that you select the correct paper source and paper size from your software application before starting your print job. 1 Place the paper in the Manual Paper Feeder and adjust the paper guides to the width of the print material.
2 Ensure that the media is fed into the machine as far as it will go. 1 3 Press the Start button to start manual feeding of the media. If you have more than one page to print, press the Start button for each page.
Paper Guidelines When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: 1-22 n Always use paper and other media that conform with those listed under Print Media Specifications on page 1-13 and Specifications in the Appendix. n Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. n Use cut-sheet paper only. You cannot use continuous feed paper. n Use only high quality, copier grade paper.
n Use only transparencies designed for use with xerographic printers. n Use only well-constructed envelopes with sharp, well creased folds. 1 l DO NOT use envelopes with clasps and snaps. l DO NOT use envelopes with windows, coated linings, self-stick adhesives, or other synthetic materials. l DO NOT use damaged or poorly made envelopes.
Installing Software System Requirements Proper operation of the WorkCentre 385 requires that your personal computer meets or exceeds the following system requirements: n IBM compatible personal computer, with a 486SX 33MHz or faster processor n Windows operating environment (3.1x, Windows 95, Windows 98, Windows NT 4.0) n At least 4MB of free hard disk space* n 8MB or more RAM (Windows 3.1x), 16MB RAM (Windows 95, 98), and 24MB RAM (NT 4.
Additional Software Two software applications, LaserFAX 3.5 Lite and Textbridge Pro, are included on the CD ROM supplied with the WorkCentre 385. 1 n LaserFAX 3.5 Lite is a fax program which enables you to send faxes from and receive faxes to your PC. n TextBridge Pro, a scanning program with optical character recognition (OCR) capabilities, is also included for your convenience.
Software Installation Procedure In Windows 3.x, Windows 95/98, or Windows NT 4.0 1 Turn on your PC and start Windows. 2 Ensure the Xerox WorkCentre 385 is plugged into a standard grounded AC power outlet and connected to your computer. To AC outlet 3 The machine turns on. Note: To power off the machine; unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine. 4 Insert the supplied CD into your computer’s CD ROM drive.
Note: If you are using Windows 3.x, the Xerox WorkCentre 385 installation program will not begin automatically. To start the program, Select FILE>RUN from the Windows Program Manager then proceed to step 4b. If the program does not start: a) From the Start menu, select Run. b) Type D:\autorun.exe (where "D" represents the letter designation of the computer’s CD ROM drive), and click OK to start the installation program. The Xerox WorkCentre 385 installation program will begin.
5 Select a language. A window will appear showing the components to be installed.
6 Follow the on-screen instructions and click Continue. 1 The selected components are installed one at a time in the order they are presented on the screen. Note: Although the installation program will prompt you to shut down your machine after each component is installed, it is not necessary to shut down your computer until all components are installed. After the last component has been installed, you must shut down and restart your computer to complete the installation process.
Note: After installing the printer driver, the WorkCentre 385 will be selected as the default Windows printer. Uninstalling Software Uninstallation of software is required only if you are upgrading the software, or if your installation fails. In Windows 3.x In Windows 3.x, all WorkCentre 385 software components are installed into a single Program Group. To uninstall components: 1 Start Windows. 2 In the Program Manager, double click the WorkCentre 385 Program Group.
In Windows 95/98, or Windows NT 4.0 1 Start Windows. 2 From the Start menu, select Programs. 3 Select the Start Menu Program Item for component you wish to uninstall. 4 Click on the Submenu uninstall icon for the component you wish to remove. 1 A window will appear prompting you to confirm that you wish to remove the selected application. 5 Click on Yes. 6 Uninstall Shield launches and the component is uninstalled. Note: All software components must be uninstalled one at a time.
Using the Control Panel On/Off Line Button and LED Indicator Use to turn your machine On-line or Offline. The LED lights while the machine is online, indicating that the machine is ready to print a PC file. LCD Display The display shows the current status of your machine, and guides you through various tasks using a menu system for each operation. Print Priority Use to assign print priority to PC file printing over fax printing.
Search/Delete Use to search for numbers in memory. Also use to delete digits in the edit mode. Receive (Receive Mode) Use to choose the receive mode you want to use. The selected mode is displayed. Resolution Use to choose the resolution of copied or transmitted documents. Contrast Use to choose the contrast of copied or transmitted documents. Number Keypad Use to dial numbers manually or to enter letters and numbers for various programming functions.
System Setup Ringer Volume You can adjust the volume of the ringer to the desired loudness. 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display indicates RINGER VOLUME ?. 2 Press Enter, then press the Up or Down button to choose the desired loudness of the ringer. The selected ringer sounds and the display indicates the loudness level with the > symbol. If adjusted such that no > symbol is displayed, the ringer will be turned off.
Home Resolution and Home Contrast The default print resolution and contrast can be set to their most frequently used modes. Whenever a document is sent or copied, the home contrast and resolution mode will be activated unless otherwise changed by using the Resolution or Contrast button on the control panel. 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display indicates RINGER VOLUME ?. 2 Press the Up or Down button until DEFAULT SETTINGS ? appears.
6 Press the Left or Right button repeatedly until you find the desired mode: l NORMAL–use with documents of average or normal contrast. l DARKEN–use with documents with low contrast or light images. l LIGHTEN–use with documents with high contrast or dark images. l PHOTO–for obtaining maximum image quality with documents that contain pictures or photographs with shades of gray. 7 Press Enter to select the desired mode. The SOUND CONTROL ? setup menu selection is displayed.
6 Press the Left or Right button repeatedly until you find the desired mode: l NORMAL–use with documents of average or normal contrast. l DARKEN–use with documents with low contrast or light images. l LIGHTEN–use with documents with high contrast or dark images. l PHOTO–for obtaining maximum image quality with documents that contain pictures or photographs with shades of gray. 7 Press Enter to select the desired mode. The SOUND CONTROL ? setup menu selection is displayed.
5 6 The display prompts you to turn the key sound ON or OFF. Press 1 to turn the sound ON or 2 to turn it OFF. The REMOTE DIAGNOSIS PROTECTION ? setup menu selection is displayed. Refer to the next section, Remote Diagnosis Protection for configuration details. 1 To return to Standby mode, press the Stop button. Remote Diagnosis Protection Remote diagnosis is a feature which allows Xerox or other authorized personnel to perform diagnostics on your machine via telephone.
5 6 The display prompts you to turn the key sound ON or OFF. Press 1 to turn the sound ON or 2 to turn it OFF. The REMOTE DIAGNOSIS PROTECTION ? setup menu selection is displayed. Refer to the next section, Remote Diagnosis Protection for configuration details. 1 To return to Standby mode, press the Stop button. Remote Diagnosis Protection Remote diagnosis is a feature which allows Xerox or other authorized personnel to perform diagnostics on your machine via telephone.
Select Language You can select the LCD display language. The available choices are: English, German, French, Italian, and Spanish. 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display indicates RINGER VOLUME ?. 2 Press the Up or Down button until you find SELECT LANGUAGE?, then press Enter. 3 Press the Up or Down button to choose the desired display language, then press Enter. You can also press the number of the language in the display.
3 Press 1 to turn Econo Mode ON or, 2 to turn Econo Mode OFF. 1 Note: Print quality may be reduced when using Econo Mode. 4 The LAST FAX DATA REPRINT ? setup menu selection is displayed. Refer to the next section, Last Fax Data Reprint for configuration details. 5 To return to Standby mode, press the Stop button. Last Fax Data Reprint If the toner is low or empty, the received fax page may be too light to read the message.
3 Press 1 to turn Econo Mode ON or, 2 to turn Econo Mode OFF. 1 Note: Print quality may be reduced when using Econo Mode. 4 The LAST FAX DATA REPRINT ? setup menu selection is displayed. Refer to the next section, Last Fax Data Reprint for configuration details. 5 To return to Standby mode, press the Stop button. Last Fax Data Reprint If the toner is low or empty, the received fax page may be too light to read the message.
Adjusting Speaker Volume 1 Press the Speaker button on the front panel to adjust the speaker volume. If you cannot hear a dial tone, check the phone line connection. 2 The display indicates PHONE. Press the Up or Down button repeatedly until the desired loudness setting is displayed. Loudness is set in the range from 1 through 7, with 7 representing the loudest setting. 3 After choosing the desired volume level, press the Speaker button to return to the Standby mode.
Setting the Date and Time The current date and time are shown in the display when the machine is on and ready for use (Standby mode). The date and time are printed on all faxes you send. 1 Press the Menu button, then press the Date & Time button on the OneTouch keypad. The current date and time are displayed. A flashing cursor in the display prompts you to enter the date. 2 Using the Number keypad, enter the current date using a MMDDYY date format.
Setting the System ID (Your Number and Name) In some countries you are required by law to indicate your fax number on any fax you send. The System ID, including your telephone number and name, will be printed at the top of each page sent from your machine. 1 Press the Menu button, then press the System ID button on the OneTouch keypad. The display prompts you to enter the telephone number. If there is a number previously registered, the number appears.
5 Press Enter when the name in the display is correct. Note: If there is a number and name previously registered, the number and name appear in the upper line and ED:1 DEL:2 NXT:3 in the bottom line. Press 1 to edit the existing number. Press 2 to delete the number. The machine deletes the number and continues to the next step. Press 3 to keep the number and continue. Print Priority To print a PC document while the machine is printing a received fax, the printing of the fax can be interrupted.
5 Press Enter when the name in the display is correct. Note: If there is a number and name previously registered, the number and name appear in the upper line and ED:1 DEL:2 NXT:3 in the bottom line. Press 1 to edit the existing number. Press 2 to delete the number. The machine deletes the number and continues to the next step. Press 3 to keep the number and continue. Print Priority To print a PC document while the machine is printing a received fax, the printing of the fax can be interrupted.
While the machine is performing dual tasks, press the Dual button to toggle the display between the current operation and the new operation. Reports Your fax machine can print reports containing useful information like Scheduled Jobs and System Data. The following reports are available: n Journal (One-Touch button 14) The journal consists of two reports, a Transmission Report and a Reception Report. Each report contains information concerning transmission or reception activities.
While the machine is performing dual tasks, press the Dual button to toggle the display between the current operation and the new operation. Reports Your fax machine can print reports containing useful information like Scheduled Jobs and System Data. The following reports are available: n Journal (One-Touch button 14) The journal consists of two reports, a Transmission Report and a Reception Report. Each report contains information concerning transmission or reception activities.
n Schedule Job (One-Touch button 17) The Schedule Information List provides information about documents currently stored for Delayed Transmission, Priority Transmission, Memory Transmission, Continuous Polling, and TX Polling. The list shows the starting time, type of operation, etc. n Phone Book (One-Touch button 18) This Telephone Numbers List indicates all of the numbers currently stored in machine memory as One-Touch Dial numbers, Speed Dial numbers, and Group Dial numbers.
Printing Reports To Print Reports: 1 Press the Menu button. 2 Press the One-Touch button corresponding to the desired report on the One-Touch keypad. Refer to the table below: One-Touch Button # Button Label Report/List Name 14 Journal Transmission or Reception Journal 15 Help List Help List 16 TX Confirm Message Confirmation Report 17 Schedule Job Schedule Information List 18 Phone Book Telephone Numbers List 19 System List System Data List The selected list will be printed out.
User Options (System Data) Your machine has various user-selectable features. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System List. For more information on printing the list, see Printing Reports on page 1-46. Setting an Option 1 Press the Menu button. 2 Press the System Data button on the One-Touch keypad. The display shows the first option menu.
Selectable Options These instructions assume you’ve followed the steps listed in the previous procedure, Setting an Option, and the machine is prompting you to change one of the options listed below. All of these options are menu settings accessed by the One-Touch button 01, System Data. n PAPER SIZE - Select the paper size you will be printing on. Press 1 for letter (LTR), 2 for A4 size, or 3 to use legal (LGL) size paper. n MESSAGE CONF.
n n REMOTE CODE - The remote receive start code allows you to initiate fax reception from an extension phone plugged into the EXT. LINE jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Remote Code and the machine will start receiving. The Remote Code is preset to *9* at factory. You may change the Remote Code by selecting any number from 0 to 9 on the numeric keypad.
n ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensures accurate, error-free communication with any other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased when ECM is enabled. Press 1 to turn the Error Correction mode on. Press 2 to turn the Error Correction mode off.
n H. REDUCTION (Horizontal) - If you turn the RX reduction feature on, you are allowed to set the Horizontal Reduction feature on or off. With Horizontal Reduction enabled, the machine will reduce an incoming page containing overflow data along the vertical axis only.
n DISCARD SIZE - When receiving or copying a document as long as or longer than the paper installed in your fax machine, you can set the fax machine to discard any excess image at the bottom of the page, to fit into the recording paper size. If the received page is outside the margin you set, it will be printed on two sheets of paper at the actual size.
n DRPD (Distinctive Ring Pattern Detection) MODE - Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients.
You can suspend or change Distinctive Ring Pattern Detection at any time: Press 1 to turn this feature on. Press 2 to turn this feature off. Press 3 to setup the Distinctive Ring Pattern Detection. The LCD displays WAITING RING. Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.
n SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scanned into memory, and it will not be necessary to wait until documents in the Automatic Document Feeder (ADF) are sent out before you can send or store other fax jobs. Press 1 to turn this feature on. Press 2 to turn this feature off. n LOCAL ID - Enabling this feature causes the machine to automatically print the page number, date, and time of the reception at the bottom of each page of a received document.
n CLOCK MODE - Use this feature to determine how time is displayed on your machine. Press 1 to select a 12 hour Clock Mode. Press 2 to select a 24 hour Clock Mode.
Making a Copy Chapter 2 Making a Copy Set Up Your Machine 2-1 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter2/chpt2.
Chapter 2 2 Making a Copy Making a Copy Your machine is a high quality copier which offers the following features: n Adjustable Contrast - The contrast setting can be changed to obtain the best copy quality for documents containing faint markings, dark images, photographs or other halftone images. n Multiple copies - 1 to 99 copies of the document can be made. n Enlarge\Reduce - You can reduce or enlarge the size of a copied image from 50% to 200% in increments of 1%.
To make a quick copy: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO. 4 Press the Copy button. 5 Using the Number keypad, enter the number of copies you wish to make. The default setting is 01 copy. 6 Press the Copy button. Or Press the Start button.
To make copies using the Copy menu features: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO. 4 2 Press the Copy button to display the COPY menu. For two or more copies (2 to 99), enter the desired number using the Number keypad, then press the Down button.
5 The display shows the next option: the REDUCE\ENLARGE menu. REDUCE\ENLARGE 1.AUTO 2.MANUAL a) Selecting 1. AUTO, will cause the WorkCentre 385 to automatically reduce the copy size of each page to fit on a single page. b) Selecting 2. MANUAL, brings up the COPY RATE menu, where you can manually adjust the copy image scale size settings. The number in the right corner of the bottom line shows the current image percentage.
When making multiple copies, there are two collate options: ON and OFF. l Selecting 1:ON will make 1 copy of page 1, 2, and 3 in order, then makes a second copy of 1, 2, and 3 until a total of n copies has been made. SORT 2 2 1 1 l 2 3 3 Selecting 2:OFF will make n copies of page one, n copies of page two, and so on. These copy sets will all be stacked on top of each other. GROUP 1 2 1 1 2 2 Press 1 or 2 to choose the desired collation method.
Sending a Fax Chapter 3 Sending a Fax Options for Sending a Fax Using the WorkCentre 385 3-1 Manual Faxing 3-2 Preparing Documents for Faxing 3-2 Sending a Fax Manually 3-3 Sending a Fax Using a One-Touch Number 3-4 Sending a Fax Using a Speed Dial Number 3-5 Sending a Fax Using Group Dialing (Multi-Address Transmission) 3-5 Sending a Fax After Talking 3-6 Canceling Transmission 3-7 Confirming Transmission 3-8 Memory Transmission (Broadcasting) 3-9 Delayed Transmission 3-11 Adding Documents to a Standby Op
Sending a Fax What is Polling? 3-34 Being Polled By a Remote Machine (TX POLL) 3-34 Adding Documents To the Job to be Polled 3-36 Cancelling a Job Already in Memory Which is Waiting to be Polled 3-37 PC Faxing 3-38 What is LaserFax Lite? 3-38 LaserFAX Installation 3-38 Sending Faxes with LaserFAX Lite 3-39 Fax Conversion Dialog Advanced Features 3-43 Cover Sheet Options 3-44 The Send Options Button 3-45 The Attach Button 3-46 The Keep Button 3-48 LaserFAX Application Features 3-49 LaserFAX Application Tool
Chapter 3 Sending a Fax 3 Options for Sending a Fax Using the WorkCentre 385 Using the WorkCentre 385, you can send a fax in one of two ways: n By placing the document in the Automatic Document Feeder and entering the information required for faxing at the WorkCentre 385 Control Panel. This is called Manual Faxing. For information and instructions for Manual Faxing, refer to Manual Faxing on page 3-2. n By faxing the document directly from your computer workstation using LaserFAX software.
Manual Faxing This section provides information and instructions for faxing a document from the WorkCentre 385 using the WorkCentre 385 Control Panel. Preparing Documents for Faxing You can fax documents that are printed on standard letter, legal or A4 size paper. Follow these guidelines to prepare your documents.
Sending a Fax Manually 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 document guide The display alternately reads DOCUMENT READY and shows the remaining memory capacity. Up to 30 sheets may be inserted at a time. To insert more than one sheet, ensure that the bottom sheet enters first.
4 Using the Number keypad, enter the number of the fax machine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the incorrect digit by using the Right or Left buttons, and correct the number. You may also delete incorrect numbers by pressing the Delete button. 5 Press the Start button when the number appears correctly in the display. The machine dials the number and begins to transmit the fax.
4 Using the Number keypad, enter the number of the fax machine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the incorrect digit by using the Right or Left buttons, and correct the number. You may also delete incorrect numbers by pressing the Delete button. 5 Press the Start button when the number appears correctly in the display. The machine dials the number and begins to transmit the fax.
Sending a Fax Using a Speed Dial Number 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Press the Speed button, then enter a two digit speed dial location number. For information on storing numbers in memory, Speed Dialing on page 3-18. 4 Press the Start button to dial the number. The machine will scan the document and dial the number automatically.
Sending a Fax Using a Speed Dial Number 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Press the Speed button, then enter a two digit speed dial location number. For information on storing numbers in memory, Speed Dialing on page 3-18. 4 Press the Start button to dial the number. The machine will scan the document and dial the number automatically.
To send a fax using the Group Dialing feature: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Follow the procedure for the desired operation (see Memory Transmission (Broadcasting) on page 3-9 or Delayed Transmission on page 3-11). 4 When you come to the step where the display prompts you to enter the remote fax number, enter the Group Number.
To send a fax using the Group Dialing feature: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Follow the procedure for the desired operation (see Memory Transmission (Broadcasting) on page 3-9 or Delayed Transmission on page 3-11). 4 When you come to the step where the display prompts you to enter the remote fax number, enter the Group Number.
2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Pick up the handset of the telephone connected to the EXT. LINE jack; call the remote location. Note: For a successful fax transmission, it is imperative that steps 4 to 6 occur in the proper order. 4 When finished talking, instruct the person at the remote location to press the start button on their fax machine. They can then hang up.
2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 Pick up the handset of the telephone connected to the EXT. LINE jack; call the remote location. Note: For a successful fax transmission, it is imperative that steps 4 to 6 occur in the proper order. 4 When finished talking, instruct the person at the remote location to press the start button on their fax machine. They can then hang up.
Confirming Transmission A Message Confirmation report shows whether the transmission was successful and how many pages were sent. When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. To print a Message Confirmation report: 1 Press the Menu button. 2 Press the TX Confirm (16) button on the One-Touch keypad. 3 The machine prints out a Message Confirmation report.
If an error occurred during your fax transmission, an error message appears in the display. If you receive an error message, press Stop to clear the message and try to send the document again. For a listing of error messages and their meanings, see LCD Display Error Messages on page 7-8. Memory Transmission (Broadcasting) With Memory Transmission, documents are stored in memory and automatically sent to one or more remote stations. Use this feature to send your documents to multiple locations.
If an error occurred during your fax transmission, an error message appears in the display. If you receive an error message, press Stop to clear the message and try to send the document again. For a listing of error messages and their meanings, see LCD Display Error Messages on page 7-8. Memory Transmission (Broadcasting) With Memory Transmission, documents are stored in memory and automatically sent to one or more remote stations. Use this feature to send your documents to multiple locations.
4 5 Enter the telephone number of the remote machine. There are several methods available to do this: l Direct entry of the telephone number using the numeric keypad. l One-Touch keypad dialing of stored telephone numbers (see OneTouch Dialing on page 3-15). l Speed Number dialing using the numeric keypad (see Speed Dialing on page 3-18). Press the START button. The display prompts you to enter another fax number.
Delayed Transmission You can configure your machine to send a fax at a specified time. Up to 30 delayed transmission operations can be reserved in your machine. 1 Place the document face down in the Automatic Document Feeder. If desired, adjust the resolution and contrast. For details, see Resolution on page 3-21 and Contrast on page 3-23. 2 Press the Menu button, then press the Delay TX button on the OneTouch keypad. 3 Enter the telephone number of the remote machine.
5 If you have entered the last fax number setting, press the Stop button. Or If you want to send the document to more than one location, press the Enter button and enter another fax number using the numeric keypad, One-Touch keypad, or two digit Speed Dial number. The number appears in the display. Repeat Step 5 until you have entered the last fax number setting and pressed the Stop button. Note: Only a single Group dial number may be used in a Delayed Transmission Operation.
8 Using the Number keypad, enter the time the fax will be sent. Use the Up or Down button to switch between AM and PM. If you set a time earlier than the current time, the document will be sent at that time on the following day. 9 After entering the time, press the Enter button. 10 The machine scans the document into memory, returns to Standby mode and displays a reminder that a Delayed Transmission is set.
8 Using the Number keypad, enter the time the fax will be sent. Use the Up or Down button to switch between AM and PM. If you set a time earlier than the current time, the document will be sent at that time on the following day. 9 After entering the time, press the Enter button. 10 The machine scans the document into memory, returns to Standby mode and displays a reminder that a Delayed Transmission is set.
4 Press the Enter button to confirm. The display shows operations currently reserved in memory. 09:00AM DELAY TX FAX1 5 Press the Down or Up buttons repeatedly until you find the operation you want to add documents to, then press the Enter button. 6 The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then returns to Standby mode.
4 Press the Enter button to confirm. The display shows operations currently reserved in memory. 09:00AM DELAY TX FAX1 5 Press the Down or Up buttons repeatedly until you find the operation you want to add documents to, then press the Enter button. 6 The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then returns to Standby mode.
Configuring Automatic Dialing Features One-Touch Dialing One-Touch dialing lets you use any one of the 20 One-Touch buttons located on the left of the machine’s control panel to automatically dial a number. Storing a Number for One-Touch Dialing 1 When assigning a One-Touch number, press and hold the One-Touch button (01 through 20) for 2 seconds. The display shows TXX:, where "T" signifies you are assigning a One-Touch number and "XX" designates the selected One-Touch button.
Note: If you assign a name to the number, the name will appear in the display whenever you press the One-Touch button. 4 Press the Enter button when the name appears correctly or without entering a name. To set another One-Touch number, press the desired One-Touch button and repeat steps 2 through this step. Or To return to Standby mode, press the Stop button. Using the One-Touch Address Label Sheet A One-Touch label sheet is included with your machine.
1 Remove the clear cover and label using a pointed instrument, as shown below. Label 3 Note: You may want to use pencil in case you wish to change these numbers later. 2 Write information on the label and replace the label and cover.
Speed Dialing You can store up to 80 numbers in two digit Speed Dial locations (01-80). Storing a Number for Speed Dialing 1 Press and hold the Speed button for 2 seconds. 2 Enter a two digit location number (01 through 80) to which you want to store a number, then press the Enter button. If a number is already stored in the location, the display shows the number in the upper line and ED:1 DEL:2 NXT:3 in the bottom line.
Group Dialing (for Multi-Address Transmission) Multiple One-Touch and speed dial numbers can be registered as a Group. By using the Group number, you can send a document to multiple parties in a single operation. Up to ten numbers may be stored as a Group. Your machine will dial the remote numbers in a stored sequence. If the number is busy, your machine will dial the next stored number and after dialing all of the stored numbers, will automatically redial any number previously busy.
4 Press the Enter button. Repeat steps 3 and this step to include more destination numbers in the group. 5 Press the Stop button when you have entered all the telephone numbers you want to include in the group. The display asks you to enter a name. 6 To assign a name to the Group, enter the desired name. Or If you don’t want to assign a name, skip this step. 7 Press the Enter button. If you want to store another group dial number, repeat steps 2 through 7.
4 If you want to store another One-Touch Group Dial number, repeat steps 1 to 3. Or If you want to return to Standby mode, press the Stop button. Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer. The paper should be white or very light. The document should be of normal weight; do not use cardboard. Blue lines on a ruled pad will not fax well.
4 If you want to store another One-Touch Group Dial number, repeat steps 1 to 3. Or If you want to return to Standby mode, press the Stop button. Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer. The paper should be white or very light. The document should be of normal weight; do not use cardboard. Blue lines on a ruled pad will not fax well.
Mode Recommended for... Standard Documents with normal sized characters. Fine Documents containing small characters or thin lines, or for sending documents printed with a dot-matrix printer. Super Fine Documents containing extremely fine detail. SUPER FINE mode works only if the remote machine also supports SUPER FINE resolution. Note: Super Fine Resolution mode is not available if the Send From Memory Feature is set to ON.
Contrast Press the Contrast button to compensate for the brightness or darkness of your faxed document. By pressing the Contrast button repeatedly after loading a document, you can choose between NORMAL, DARKEN, LIGHTEN, or PHOTO. Mode Recommended for... Normal Faxing most documents. Darken Documents containing light print or faint pencil markings. Lighten Documents containing dark print. Photo Photographs or documents containing color or shades of gray.
Contrast Press the Contrast button to compensate for the brightness or darkness of your faxed document. By pressing the Contrast button repeatedly after loading a document, you can choose between NORMAL, DARKEN, LIGHTEN, or PHOTO. Mode Recommended for... Normal Faxing most documents. Darken Documents containing light print or faint pencil markings. Lighten Documents containing dark print. Photo Photographs or documents containing color or shades of gray.
When prompting you to enter a name, the LCD display will appear as shown below : ID>_ You can then use the procedures described below to enter up to 20 letters and special characters, numbers or spaces. Entering Alphanumeric Characters 1 Locate the button labelled with the character you want. Press the button repeatedly until the correct letter appears in the display. For example, to enter the letter O, press the 6 key (labeled MNO).
When prompting you to enter a name, the LCD display will appear as shown below : ID>_ You can then use the procedures described below to enter up to 20 letters and special characters, numbers or spaces. Entering Alphanumeric Characters 1 Locate the button labelled with the character you want. Press the button repeatedly until the correct letter appears in the display. For example, to enter the letter O, press the 6 key (labeled MNO).
The letter appears in the display. ID>O 2 To enter another letter, locate the Number keypad button labeled with the letter you want. Press the button repeatedly until the letter appears in the display. If the next letter is printed on the same Number keypad button, move the cursor by pressing the Right button, then press the Number keypad button labeled with the letter you want. The blinking cursor moves right and the next letter appears in the display.
Keypad Character Assignments Key Assigned numbers, letters or characters 1 1 2 A’B’C’2 3 D’E’F 4 G’H’I’4 5 J’K’L’5 6 M’N’O’6 7 P’Q’R’S’7 8 T’U’V’8 9 W’X’Y’Z’9 0 Space ’ , ’ . ’ / ’ + ’ * ’ & ’ 0 ’3 Entering Numbers You can enter the telephone number of a remote fax machine manually by using the Number keypad. The number you press appears in the LCD display.
Keypad Character Assignments Key Assigned numbers, letters or characters 1 1 2 A’B’C’2 3 D’E’F 4 G’H’I’4 5 J’K’L’5 6 M’N’O’6 7 P’Q’R’S’7 8 T’U’V’8 9 W’X’Y’Z’9 0 Space ’ , ’ . ’ / ’ + ’ * ’ & ’ 0 ’3 Entering Numbers You can enter the telephone number of a remote fax machine manually by using the Number keypad. The number you press appears in the LCD display.
You can also use One-Touch buttons (including a Group Dial number) or a two digit Speed Dial number for entering telephone numbers. Your machine lets you send the same document to more than one location. After you enter a fax number, the display prompts you to enter ANOTHER FAX NUMBER?. To enter another fax number, you can enter the number manually, use a One-Touch button, or a two digit Speed Dial number. Note: You cannot use a Group Number Dialing button to enter another fax number.
You can also use One-Touch buttons (including a Group Dial number) or a two digit Speed Dial number for entering telephone numbers. Your machine lets you send the same document to more than one location. After you enter a fax number, the display prompts you to enter ANOTHER FAX NUMBER?. To enter another fax number, you can enter the number manually, use a One-Touch button, or a two digit Speed Dial number. Note: You cannot use a Group Number Dialing button to enter another fax number.
Other Functions Redial To redial the last number called: 1 Press Redial. If a document is loaded in the document tray, the machine automatically begins to send. Redial Memory To search through Redial memory: 1 Press and hold the Redial button for 2 seconds. The Redial memory in your machine retains the last 10 numbers called. If you have dialed the same number multiple times, the machine does not count the duplicates.
Searching Sequentially through Memory 1 Press the Search button, then press the Up or Down buttons to move through the memory until you find the number you want. Pressing the Down button allows you to search downward through the entire memory in alphabetical order (from A to Z), and pressing the Up button allows you to search upward in reverse alphabetical order (from Z to A). Each time you press the Down or Up buttons, the display shows the next number stored in memory.
Searching Sequentially through Memory 1 Press the Search button, then press the Up or Down buttons to move through the memory until you find the number you want. Pressing the Down button allows you to search downward through the entire memory in alphabetical order (from A to Z), and pressing the Up button allows you to search upward in reverse alphabetical order (from Z to A). Each time you press the Down or Up buttons, the display shows the next number stored in memory.
2 Press the Up or Down buttons to move through the memory until you find the name you want. 3 When the name and number you want appear, press the Start button to initiate dialing. Tone If your telephone service is configured for pulse dialing, you may still need to use Touch Tone signals to perform special operations by phone. Bankby-phone and voice mail are two examples of systems that require Touch Tone signals.
2 Press the Up or Down buttons to move through the memory until you find the name you want. 3 When the name and number you want appear, press the Start button to initiate dialing. Tone If your telephone service is configured for pulse dialing, you may still need to use Touch Tone signals to perform special operations by phone. Bankby-phone and voice mail are two examples of systems that require Touch Tone signals.
Flash Some special phone services require a switch-hook signal for proper operation. For example, if you have call waiting, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing the Flash button performs the equivalent of a switch-hook operation. 1 When you are on the telephone and hear the call waiting signal, press the Flash button once. The first caller is placed on hold; you are connected to the second caller.
Flash Some special phone services require a switch-hook signal for proper operation. For example, if you have call waiting, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing the Flash button performs the equivalent of a switch-hook operation. 1 When you are on the telephone and hear the call waiting signal, press the Flash button once. The first caller is placed on hold; you are connected to the second caller.
Priority Transmission When priority transmission is enabled, a high priority document can be transmitted ahead of previously scheduled operations. In this operation, the document is scanned into memory. It is immediately transmitted at the conclusion of any operation already in progress. A priority transmission interrupts a broadcast operation between stations (for example, when transmission to station A ends but before transmission to station B begins), or between redial attempts.
4 The display prompts you to enter a name for the transmission. To assign a name to the transmission, enter it using the Number keypad and press the Enter button. Or If you do not want to assign the transmission a name, press the Enter button to skip over this step. For details on how to enter letters using the Number keypad, see Entering Alphanumeric Characters on page 3-24. 5 The document is scanned into memory. The display shows the remaining memory capacity and the number of pages.
Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document calls the machine holding the original and requests that the document be sent. In other words, it "polls" the machine holding the original. Note: The remote machine must also support Polling to use this feature.
Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who wants to receive the document calls the machine holding the original and requests that the document be sent. In other words, it "polls" the machine holding the original. Note: The remote machine must also support Polling to use this feature.
4 Press the Enter button to confirm TX POLL. The display prompts you to enter a 4-digit poll code. Note: The poll code is preset to 0000 at the factory. This setting represents no poll code. 5 If you want to use a poll code, enter a 4-digit code. 6 Press the Enter button. Or If you do not want to secure the transmission with a Poll code, press the Enter button when the display shows 0000 for TX-POLL CODE.
8 To store the document in the bulletin board memory, press the Enter button. Or If you do not want the document to be stored in bulletin board memory, press the Stop button. 9 The machine stores the document in memory. The display shows a count of the number of pages being stored in memory and the remaining memory capacity. 10 The machine returns to Standby mode and displays a reminder that a Polling Transmission is set.
8 To store the document in the bulletin board memory, press the Enter button. Or If you do not want the document to be stored in bulletin board memory, press the Stop button. 9 The machine stores the document in memory. The display shows a count of the number of pages being stored in memory and the remaining memory capacity. 10 The machine returns to Standby mode and displays a reminder that a Polling Transmission is set.
5 The display prompts you to enter the poll code. The last used poll code is displayed. 6 Enter the 4-digit Poll code you had previously set, then press the Enter button. The display prompts you to select 1.ADD or 2.CANCEL. 7 Press 1. The machine scans the new documents into memory and returns to Standby mode. Cancelling a Job Already in Memory Which is Waiting to be Polled If you want to cancel a job already in memory waiting to be polled, follow the procedure below. 1 Press the Menu button.
5 The display prompts you to enter the poll code. The last used poll code is displayed. 6 Enter the 4-digit Poll code you had previously set, then press the Enter button. The display prompts you to select 1.ADD or 2.CANCEL. 7 Press 1. The machine scans the new documents into memory and returns to Standby mode. Cancelling a Job Already in Memory Which is Waiting to be Polled If you want to cancel a job already in memory waiting to be polled, follow the procedure below. 1 Press the Menu button.
PC Faxing This section provides information and instructions for PC Faxing from a computer workstation connected to the WorkCentre 385. Using this method, a fax is sent without first printing it and placing the printed document in the Automatic Document Feeder. This process is controlled by a PC Faxing application called LaserFAX Lite Version 3.5. What is LaserFAX Lite? LaserFAX Lite software is an application that is used to enable PC Faxing using the WorkCentre 385.
Sending Faxes with LaserFAX Lite The steps performed to fax using LaserFAX Lite are very similar to the steps performed to print a document from a word processing application. However, when selecting the printer that will receive the document, you will select LaserFAX. The dialog displayed will then prompt you to enter the phone number of the fax machine you are sending the fax to. To fax a document, perform the following steps: Note: The following steps are generally the same for all versions of Windows.
6 After the document has been converted to a fax image, the Fax Conversion dialog will pop up prompting you for details of the transmission: 7 Enter the fax number manually or click the Phonebook button to select from your LaserFAX Phonebook. If you have already defined entries in the Phonebook you can type a key name assigned to a Phonebook entry and LaserFAX Lite will look up the associated fax number. Note: For information on the LaserFAX phonebook refer to The LaserFAX Phonebook on page 3-53.
9 (Optional) You may add a Cover Sheet as the first page of your fax by either typing the file name for the cover sheet in the Cover sheet: field, or by clicking the cover sheet button and selecting from the list of cover sheet files displayed. The first time you use this feature you may be asked to enter other information required to complete the cover sheet for example the From field.
13 To fax the document, click the OK button. This will result in the job being displayed in the All jobs pending list in the LaserFAX application: 14 The fax job will appear in this list until it is transmitted using the features of the LaserFAX application. At that time, it will be displayed in the Jobs completed list. Note: The features of the LaserFAX application are briefly described under LaserFAX Application Features on page 3-49.
Fax Conversion Dialog Advanced Features When the Fax Conversion dialog is displayed, there is an Advanced>> button that can be selected which makes available several other features for the fax job. When the Advanced>> button is selected the dialog below is displayed: 3 Note that the Fax Conversion screen now contains additional fields for the cover sheet, and three new buttons; Send options, Attach... and Keep....
Cover Sheet Options The cover sheet options on this page can be used to select an existing cover sheet, or create a new sheet. Cover Sheet In this location, you can select a previously created and saved cover sheet. Recipient In this field the recipient of the fax is entered. Subject The subject of the fax is entered here. Message The message to be conveyed on the cover sheet is entered here. Restore last cover sheet When selected, this feature will restore the last cover sheet for the fax job.
The Send Options Button Selecting the Send options button will cause the following dialog to be displayed: Sub Address 3 A subaddress may be up to 20 digits long and is sometimes used to automatically route the outgoing fax to a specific fax machine. Signature A signature may be up to 20 digits long and may be sent and received with the fax. It is the ITU PWD T30 frame. Note that it is not possible to transmit a signature if you also wish to perform a turnaround poll in the same transmission.
The Attach Button The Attach button is used to attach documents to the current fax job by referencing the file name of the fax document. Using the features available under the Attach... button, documents that are already prepared as faxes can be attached to the current job. When the Attach... button is selected the following dialog is displayed: The features of this dialog are as follows: 3-46 n The Fax button displays the list of fax files to choose from.
To use the Attach... feature: 1 Click on the Fax button. 2 Select the file you want to attach and click on OK. You can select several faxes at once by holding down the CTRL key and clicking on the faxes that you wish to attach. 3 When all files are attached to the fax job, select OK to fax the job and its attachments. Note: For more information on the Attach... feature, refer to on-line help within the LaserFAX Lite 3.5 application.
The Keep Button The Keep... button will allow you to keep a copy of the fax on the workstation hard disk. When the Keep... button is pressed, the following dialog is displayed: To use the features of this dialog, perform the following steps: 3-48 1 The name of the file and the application in which it was generated are displayed in the Description: field. Edit the description and enter a filename. The default file type will be .FAX.
3 (Optional) Select Attach to existing file to attach the fax to the end of an existing fax document. 4 (Optional) Click on the Always show file list if you would like this list displayed whenever you use the Files button in the LaserFAX application. 5 After making settings on this dialog, select OK to return to the Advanced>> dialog. LaserFAX Application Features In this section, the features of the LaserFAX application are briefly described.
3 (Optional) Select Attach to existing file to attach the fax to the end of an existing fax document. 4 (Optional) Click on the Always show file list if you would like this list displayed whenever you use the Files button in the LaserFAX application. 5 After making settings on this dialog, select OK to return to the Advanced>> dialog. LaserFAX Application Features In this section, the features of the LaserFAX application are briefly described.
LaserFAX Application Toolbar Features The features of the LaserFAX Toolbar are as follows: The Viewer Button This will load the LaserFAX Viewer to display the fax file currently selected in the All Jobs pending, Received faxes or Fax files list. The Print Button This will print the current fax or list. Use Printer setup from the File menu to select the default printer (or fax machine) to be used.
The Go Button This will release the selected fax from hold or failed status. If a job is shown as pending, a retry may be scheduled. Clicking on the green traffic light will cause the LaserFAX application to try sending again without waiting for the retry interval. The Stop/Hold Button This will stop the current job in progress or place a pending job into Hold status. A held job can be released with the Go button. The Waste Button This will delete an entry from a list.
The Route Button This button is used to pass an incoming fax on to one or more LaserFAX users on a network. Note: See Route fax in the On-line Help for more details. The Scan Button If you are using an external fax machine with LaserFAX you can use this to scan documents into your PC. The QuickFax Button This allows you to send a fax without using any other program. See the QuickFAX screen and on-line Help for more details.
The LaserFAX Phonebook The LaserFax application has a phonebook that can be used to enter up to 20 entries. These entries can then be selected from the phonebook, or can be specified by using a key name. For frequently used numbers, this feature saves time and effort. In the LaserFAX application, select the Display, Phonebook menu item or click on the Phonebook icon in the toolbar to view your entries.
Receiving a Fax Chapter 4 Receiving a Fax Options for Receiving a Fax using the WorkCentre 385 4-1 Reception Modes 4-2 Determining the Reception Mode 4-2 Receiving Automatically in FAX Mode 4-3 Receiving Automatically in TEL/FAX Mode 4-3 Receiving Manually in TEL Mode 4-4 Receiving Automatically in ANS/FAX Mode 4-5 Receiving a Fax When the Machine is Out of Paper 4-6 Receiving a Fax Printed Too Light to Read 4-7 Printing Last Fax Data: 4-7 Erasing Last Fax Data From Memory 4-8 Distinctive Ring Pattern Dete
Chapter 4 Receiving a Fax Options for Receiving a Fax Using the WorkCentre 385 4 Using the WorkCentre 385, you can receive a fax in one of two ways: n By allowing the WorkCentre 385 to answer, receive, and print all incoming faxes. This process normally involves printing of the incoming fax. When incoming faxes are received in this manner, there is no electronic storage of the fax in memory. When used in this manner, the WorkCentre 385 is receiving faxes as a Stand Alone fax machine.
Reception Modes When used as a Stand Alone fax machine, your multi-function machine has four reception modes as described below: n FAX The machine answers an incoming call and immediately goes into fax receive mode. n TEL/FAX The machine answers the incoming call. If a fax signal is not detected, the WorkCentre 385 sounds a ringing tone to indicate a voice phone call. If the external phone is not lifted while the ringing tone is sounding, the machine will switch to automatic fax reception mode.
Reception Modes When used as a Stand Alone fax machine, your multi-function machine has four reception modes as described below: n FAX The machine answers an incoming call and immediately goes into fax receive mode. n TEL/FAX The machine answers the incoming call. If a fax signal is not detected, the WorkCentre 385 sounds a ringing tone to indicate a voice phone call. If the external phone is not lifted while the ringing tone is sounding, the machine will switch to automatic fax reception mode.
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax. This will maximize memory space for the incoming fax. Receiving Automatically in FAX Mode 1 Press the Receive button until the display indicates FAX. 2 When a fax call comes in, the machine answers on the second ring and receives it automatically.
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax. This will maximize memory space for the incoming fax. Receiving Automatically in FAX Mode 1 Press the Receive button until the display indicates FAX. 2 When a fax call comes in, the machine answers on the second ring and receives it automatically.
Note: During PC file printing, an incoming fax will be received and stored in memory. The memory is also used for PC file printing. If you are printing a large PC file, it is recommended that you stop PC file printing while receiving a fax. This will maximize memory space for the incoming fax. Receiving Automatically in FAX Mode 1 Press the Receive button until the display indicates FAX. 2 When a fax call comes in, the machine answers on the second ring and receives it automatically.
One-Touch keypad. Ringer volume is the first item displayed. Use the Up or Down button to set the desired loudness. 3 If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call. 4 Lift the handset to answer the call. If the voice call is not answered within a specified time, the machine will switch to automatic fax reception mode. Receiving Manually in TEL Mode If you have an ordinary phone connected to the EXT.
One-Touch keypad. Ringer volume is the first item displayed. Use the Up or Down button to set the desired loudness. 3 If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call. 4 Lift the handset to answer the call. If the voice call is not answered within a specified time, the machine will switch to automatic fax reception mode. Receiving Manually in TEL Mode If you have an ordinary phone connected to the EXT.
1 Press the Receive button until the display indicates TEL. 2 Answer an incoming call by picking up the receiver. 3 If you hear a fax tone, or if the person calling asks you to receive a fax, press the Start button on the machine. If the machine is equipped with an extension phone, you may also press the characters * 9 * (star-nine-star) on the extension telephone to initiate reception.
1 Press the Receive button until the display indicates TEL. 2 Answer an incoming call by picking up the receiver. 3 If you hear a fax tone, or if the person calling asks you to receive a fax, press the Start button on the machine. If the machine is equipped with an extension phone, you may also press the characters * 9 * (star-nine-star) on the extension telephone to initiate reception.
Note: If you set your machine to ANS/FAX mode and your answering machine is switched off, or no answering machine is connected to the Xerox WorkCentre 385, the machine will automatically go into fax receive mode after six rings. If your answering machine has a user-selectable ring counter, set it to answer incoming calls after one ring. If the machine is in TEL mode, and an answering machine is connected to the machine, turn off the answering machine.
Note: If you set your machine to ANS/FAX mode and your answering machine is switched off, or no answering machine is connected to the Xerox WorkCentre 385, the machine will automatically go into fax receive mode after six rings. If your answering machine has a user-selectable ring counter, set it to answer incoming calls after one ring. If the machine is in TEL mode, and an answering machine is connected to the machine, turn off the answering machine.
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
After receiving documents, the machine displays MEMORY RECEIVED and the cause. For example, NO PAPER. When the condition is cleared, for example by loading new paper or clearing a jam, the machine will automatically print the fax stored in memory. If you clear the problem while the machine is receiving documents into memory, it will print the stored document immediately upon clearing the problem.
5 Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display shows RINGER VOLUME?. 2 Press the Up or Down button until you find LAST FAX DATA REPRINT?. 3 Press Enter. The LCD display screen shown below appears. LAST FAX DATA 1:PRINT 4 2:CLEAR Press 2: CLEAR to erase the Last Fax Data from memory.
5 Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display shows RINGER VOLUME?. 2 Press the Up or Down button until you find LAST FAX DATA REPRINT?. 3 Press Enter. The LCD display screen shown below appears. LAST FAX DATA 1:PRINT 4 2:CLEAR Press 2: CLEAR to erase the Last Fax Data from memory.
5 Press 1: PRINT to print the last 10 pages of received fax data. Full memory is available until a new fax is received. Erasing Last Fax Data From Memory 1 Press the Menu button, then press the System Setup button on the OneTouch keypad. The display shows RINGER VOLUME?. 2 Press the Up or Down button until you find LAST FAX DATA REPRINT?. 3 Press Enter. The LCD display screen shown below appears. LAST FAX DATA 1:PRINT 4 2:CLEAR Press 2: CLEAR to erase the Last Fax Data from memory.
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT. LINE jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time. See Selectable Options on page 1-48.
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT. LINE jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time. See Selectable Options on page 1-48.
Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged into the EXT. LINE jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time. See Selectable Options on page 1-48.
1 Press the Menu button. 2 Press the Polling button on the One-Touch keypad. The display shows the polling options: 1. TX POLL 2. DELAY RX POLL 3 Press 2: DELAY RX POLL. The display asks you to enter the number of the remote fax machine. 4 Enter the telephone number of the remote machine.
7 The display asks you to enter a name for the job. To assign a name to the polling job, enter the name. If a name is not desired, skip this step. 8 Press the Enter button. The display asks you to enter a 4-digit poll code. 9 If the remote machine is secured with a poll code, you must enter the correct code, and press the Enter button. Or If the remote machine is not secured with a poll code, press the Enter button to accept [0000] which represents no code.
PC Fax Reception This section provides information and instructions for receiving faxes directly to a computer workstation connected to the WorkCentre 385. Using this method, a fax is received to the PC without printing it. This process is controlled by a PC Faxing application called LaserFAX Lite Version 3.5. What is LaserFAX Lite? LaserFAX Lite software is an application that is used to enable PC Faxing using the WorkCentre 385.
Receiving Faxes With LaserFAX LaserFAX Lite can be configured to receive faxes directly to a computer workstation, rather than having them print on the WorkCentre 385. To do this, perform the following steps: 1 In the LaserFAX program group, select LaserFAX Config. The dialog shown below will be displayed: 4 2 On this dialog, select the Edit Device button. This will cause the Edit Device Details dialog to be displayed. An example of this dialog is shown on the next page.
3 On this dialog, select the Receive Faxes to PC checkbox. 4 Select OK. When a fax is received, an entry for the received fax will be displayed in the Received faxes list. Double click on the entry to view it. You can then decide whether to keep it, delete it, print it, or send it to another recipient. For a brief overview of LaserFAX application features, refer to LaserFAX Application Features on page 3-49.
Note: When LaserFAX Lite is running it is not possible to print or scan using the WorkCentre 385 if Receive faxes to PC is selected. If Receive Fax to PC is selected, to allow printing or scanning on the WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable Receive Faxes to the PC by performing the following steps: 1 Select the Display, Device information menu. 2 Double click WC385 and de-select the Receive faxes to PC option. 3 Click OK.
Note: When LaserFAX Lite is running it is not possible to print or scan using the WorkCentre 385 if Receive faxes to PC is selected. If Receive Fax to PC is selected, to allow printing or scanning on the WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable Receive Faxes to the PC by performing the following steps: 1 Select the Display, Device information menu. 2 Double click WC385 and de-select the Receive faxes to PC option. 3 Click OK.
Printing Chapter 5 Printing Printing a Document 5-1 Printer Settings 5-2 Accessing and Changing Printer Settings 5-3 In Windows 3.x 5-3 In Windows 95/98 5-8 In Windows NT 4.0 5-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter5/chpt5.
Chapter 5 Printing Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application documentation for the exact printing procedure. 1 Make sure that your machine is properly connected to the computer, and the On/Off Line LED indicator is lit (if it is not, press the On/Off Line button).
5 Click on the Properties or Setup button if you want to make any adjustments that are appropriate for printing your document. (See Printer Settings on page 5-2.) 6 Click on OK to close the Properties dialog box. 7 After making any necessary changes to the printing parameters, click on OK to start the print job. 8 If necessary, press the Print Priority button on the control panel of your Xerox WorkCentre 385 to assign first priority to the PC print job when the machine receives a fax.
5 Click on the Properties or Setup button if you want to make any adjustments that are appropriate for printing your document. (See Printer Settings on page 5-2.) 6 Click on OK to close the Properties dialog box. 7 After making any necessary changes to the printing parameters, click on OK to start the print job. 8 If necessary, press the Print Priority button on the control panel of your Xerox WorkCentre 385 to assign first priority to the PC print job when the machine receives a fax.
Accessing and Changing Printer Settings In Windows 3.x You can access printer settings by using any of these methods: n Open the Main Program Group from the Program Manager Window. Open the Control Panel Program Group. Open the Printers icon. Access the printing options from the Printers dialog box. Or n Select the Print Setup... option available from the File menu of most applications that run in Windows. Or n Select the Print...
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Portrait/Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job.
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in. A4 210 x 297 mm. DL 110 x 220 mm. A5 148 x 210 mm. Reduce/Enlarge Click in the Reduce/Enlarge box to enter a percent value (10 to 200), or click on one of the arrows to raise or lower the value in the Reduce/ Enlarge box.
In addition, the Printer Setup Window contains a row of three buttons at the bottom of the window. These buttons are used as follows: n OK: Click on this button to apply changes, and return to the Print dialog window. n Cancel: Click on this button to immediately terminate the Printer Settings Tab Menu, and return to the Print dialog window. Any parameter changes that have not been applied are ignored. n Apply: Click on this button to immediately apply any changes so they will not be ignored.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to save toner when you are printing. This results in a lighter printed image. To disable this option, click on the check box again. About Tab This tab shows product version information.
In Windows 95/98 You can access printer settings by using any of these methods: n Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Or n Select the printer from the Printers folder, and then select the Properties command from the File menu. This method will provide access to the General and Details tabs, as well as the Paper/Output, Image Quality and About tabs only.
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in.
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again. About Tab This tab shows the software version information.
In Windows NT 4.0 You can access printer settings by using any of these methods: n Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Or n Select the printer from the Printers folder, and then select the Properties command from the File menu. This method will provide access to the General and Details tabs, as well as the Paper/Output, Image Quality and About tabs.
Paper Output Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in.
Image Quality Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
Advanced Tab Overview The Advanced Tab provides options to accommodate software applications that interface with printer drivers in non-standard ways. Most users need never access these options. However, if a particular document is not printing satisfactorily, you can try altering these settings to improve the printed output.
To get best performance for Color Document Some applications do not recognize the capabilities of your printer to interpret color images as shades of gray. For these applications, the Color Document option exists. For example, this option should be checked when printing from Microsoft PowerPoint. If correct gray tones are not being printed from an application, try changing this option. Click on the checkbox to enable the Color Document option.
Gray output of color text Dither Text The WorkCentre 385 relies on dithering to achieve shades of gray. With the Dither Text option checked (the default), the WorkCentre 385 provides accurate grays even if it has to dither them. However, small dithered text is difficult to read. With the Dither Text option not checked, your printer maps text and lines to the nearest gray. For black & white output, the grays that are darker than about 50% map to black; while lighter grays map to white.
Application Fill Patterns Accept Larger Bitmap Pattern When an application sends a bitmap fill pattern (also called a "pattern brush") to the printer, the standard size is 8 pixels x 8 pixels. Some applications are able to send larger patterns. If Accept Larger Bitmap Pattern is checked, and bitmap fill patterns print incorrectly, for example too small or too dark, try changing the setting.
Font TrueType When the TrueType option is checked, TrueType fonts are sent as text. This may result in faster printing. When the TrueType option is not checked, fonts are handled as graphics. This can be useful if you are printing over a network to a print server that does not have the same typeface you are using on your workstation PC. Since the data is sent as graphics, you do not run into font substitution problems. If your text printing results are satisfactory, you should ignore these settings.
Accessing and Changing Printer Settings In Windows 3.x You can access printer settings by using any of these methods: n Open the Main Program Group from the Program Manager Window. Open the Control Panel Program Group. Open the Printers icon. Access the printing options from the Printers dialog box. Or n Select the Print Setup... option available from the File menu of most applications that run in Windows. Or n Select the Print...
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Portrait/Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job.
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in. A4 210 x 297 mm. DL 110 x 220 mm. A5 148 x 210 mm. Reduce/Enlarge Click in the Reduce/Enlarge box to enter a percent value (10 to 200), or click on one of the arrows to raise or lower the value in the Reduce/ Enlarge box.
In addition, the Printer Setup Window contains a row of three buttons at the bottom of the window. These buttons are used as follows: n OK: Click on this button to apply changes, and return to the Print dialog window. n Cancel: Click on this button to immediately terminate the Printer Settings Tab Menu, and return to the Print dialog window. Any parameter changes that have not been applied are ignored. n Apply: Click on this button to immediately apply any changes so they will not be ignored.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to save toner when you are printing. This results in a lighter printed image. To disable this option, click on the check box again. About Tab This tab shows product version information.
In Windows 95/98 You can access printer settings by using any of these methods: n Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Or n Select the printer from the Printers folder, and then select the Properties command from the File menu. This method will provide access to the General and Details tabs, as well as the Paper/Output, Image Quality and About tabs only.
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in.
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again. About Tab This tab shows the software version information.
In Windows NT 4.0 You can access printer settings by using any of these methods: n Select the Print or Print Setup command from within any Windows application. This method will provide access to the Paper/Output, Image Quality and About tabs only. Or n Select the printer from the Printers folder, and then select the Properties command from the File menu. This method will provide access to the General and Details tabs, as well as the Paper/Output, Image Quality and About tabs.
Paper Output Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the Down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in.
Image Quality Tab Note: If this tab is accessed through the Printers folder, any settings made will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Resolution Click on one of the two radio buttons to select either 300 dpi or 600 dpi print resolution for your print job. Toner Saver Click on the check box to enable toner saving for your printer. This results in a lighter printed image. To disable this option, click on the check box again.
Advanced Tab Overview The Advanced Tab provides options to accommodate software applications that interface with printer drivers in non-standard ways. Most users need never access these options. However, if a particular document is not printing satisfactorily, you can try altering these settings to improve the printed output.
To get best performance for Color Document Some applications do not recognize the capabilities of your printer to interpret color images as shades of gray. For these applications, the Color Document option exists. For example, this option should be checked when printing from Microsoft PowerPoint. If correct gray tones are not being printed from an application, try changing this option. Click on the checkbox to enable the Color Document option.
Gray output of color text Dither Text The WorkCentre 385 relies on dithering to achieve shades of gray. With the Dither Text option checked (the default), the WorkCentre 385 provides accurate grays even if it has to dither them. However, small dithered text is difficult to read. With the Dither Text option not checked, your printer maps text and lines to the nearest gray. For black & white output, the grays that are darker than about 50% map to black; while lighter grays map to white.
Application Fill Patterns Accept Larger Bitmap Pattern When an application sends a bitmap fill pattern (also called a "pattern brush") to the printer, the standard size is 8 pixels x 8 pixels. Some applications are able to send larger patterns. If Accept Larger Bitmap Pattern is checked, and bitmap fill patterns print incorrectly, for example too small or too dark, try changing the setting.
Font TrueType When the TrueType option is checked, TrueType fonts are sent as text. This may result in faster printing. When the TrueType option is not checked, fonts are handled as graphics. This can be useful if you are printing over a network to a print server that does not have the same typeface you are using on your workstation PC. Since the data is sent as graphics, you do not run into font substitution problems. If your text printing results are satisfactory, you should ignore these settings.
Scanning Chapter 6 Scanning Overview 6-1 The WorkCentre 385 TWAIN Scanner Program 6-2 Starting the WorkCentre 385 TWAIN Scanner Application 6-3 The WorkCentre 385 Twain Scanner Window 6-7 WorkCentre 385 TWAIN Scanner Help 6-8 Scanner Control Tabs 6-9 The Basic Tab 6-10 The Image Quality Tab 6-19 The Filters Tab 6-30 Preview Window 6-34 Image Control Tools 6-35 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter6/chpt6.
Chapter 6 Scanning Overview The WorkCentre 385 TWAIN Scanner Program is an image-scanning program that operates under various image-editing and OCR applications. The WorkCentre 385 TWAIN Scanner Program includes drivers which may be used with any TWAIN-compliant application software. The scanner program software will operate the WorkCentre 385 black and white scanner. The TWAIN standard is an image data transfer protocol developed to allow one software package to use many devices.
The WorkCentre 385 TWAIN Scanner Program The WorkCentre 385 TWAIN Scanner Program provides an impressive array of scanning controls and previewing options: n Monitor rendering capabilities n Descreen n Flip and rotate n Inversion of images n A variety of filters n Control brightness n Gamma correction n Reduction or magnification of images, and more.
With this array of image previewing and scanning functions, you can see the results of the changes you made to an image, before you save the images you create. Note: Your WorkCentre 385 can scan in black/white and grayscale only. Starting the WorkCentre 385 TWAIN Scanner Application Note: To install the WorkCentre 385 TWAIN Scanner application, refer to Installing Software in the Getting Started section of this manual.
To start the WorkCentre 385 TWAIN Scanner application: Note: To start the WorkCentre 385 TWAIN Scanner application from TextBridge Pro, refer to Starting the WorkCentre 385 TWAIN Scanner Application from TextBridge Pro below. 1 Plug in the WC 385 and switch on your PC. 2 Start Windows. 3 Start/Open the TWAIN-compliant image-editing application. 4 In most programs, choose the Select Source option from the File menu. 5 Select 385Scan in the Select Source dialog box.
8 Adjust the scan options as desired before initiating the final scan. 9 Reload the document back into the Automatic Document Feeder. 10 Click the Scan button. 11 The document is scanned by the WorkCentre 385 and the updated image is displayed in the TWAIN compliant application. Starting the WorkCentre 385 TWAIN Scanner application from TextBridge Pro 1 From the File menu, click on Select Scanner. A list of supported scanners will be displayed. 2 From the list, select Xerox WorkCentre 385 (TWAIN).
6-6 6 Adjust the scan options as desired before initiating the final scan. 7 Reload the document back into the Automatic Document Feeder. 8 Click the Scan button. 9 The document is scanned by the WorkCentre 385 and the updated image is displayed in TextBridge Pro.
The WorkCentre 385 Twain Scanner Window The 385Scan Window is used to view and modify the scanned image. Using the features of this window, various image processing options can be applied to the scanned image. Scanner Control Tabs For more information, see page 6-9. Preview window For details on the tools in the Preview windows, see page 6-34.
WorkCentre 385 TWAIN Scanner Help You can refer to the WorkCentre 385 TWAIN Scanner application on-line help for assistance. To access on-line help, move the cursor over the feature of the window that help is desired for. A yellow popup dialog box will appear. Click on the dialog box to access on-line help. On-line Help contains information about using the menus and commands of WorkCentre 385 TWAIN Scanner application. Use Help anytime you need information on the use of a particular menu or command.
Scanner Control Tabs You can adjust the settings for the document or photograph to be scanned prior to capturing the image using the features of the Scanner Control Tabs. Scanner Control Tabs Each of these tabs is described in detail in the following sections of this User Guide: n The Basic Tab see page 6-10. n The Image Quality Tab see page 6-19. n The Filters Tab see page 6-30. n The About Tab indicates the version of the WorkCentre 385 TWAIN Scanning application.
The Basic Tab The features of the Basic Tab are described in this section. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type. Refer to the table below which indicates the tab features that are available for the Lineart B/W and Halftone B/W Image Type selections.
Gray 256 Scales Halftone B/W Lineart B/W Gray 256 Scales Images scanned in Gray 256 Scales mode are scanned in 256 shades of gray. If high quality copies of photographs or other continuous tone originals are desired, Gray 256 Shades mode is the best choice. Gray 256 Scales provides accurate representation of black and white, and intermediate gray shades between black and white, for each individual pixel.
Lineart B/W Lineart B/W mode is generally the best choice for printed text or pen-andink drawings. Like the Halftone B/W image type, this image type defines the state of each pixel in the image with one bit that is either on or off. For this reason, files created in this mode will require approximately the same amount of disk space as a Halftone B/W file. Note: In both Halftone and Lineart modes, the resolution can only be set at 150, 200, or 300 dpi.
Resolution The resolution setting determines the amount of information the scanner will capture in a scanned image. Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image detail and the bigger the image file size is. Increasing the resolution will result in corresponding increases in image detail and image file size. See the examples of images at 75 and 300 dpi.
You can select any one of the resolution settings shown on the Resolution menu, or specify your own resolution by selecting the Custom option which invokes the Custom Resolution dialog box. Using the Custom Resolution dialog box, three custom resolution settings can be made. These three settings can then be displayed and selected from the Resolution menu. To use the Custom Resolution dialog box: 1 Type the desired resolution (in dpi) 2 Click OK.
Reduce/Enlarge This feature allows an image to be automatically enlarged or reduced as it is scanned. The default scaling factor is 100%. The selected scaling factor, the range of which is dependent on the selected image type, affects the printed scan output. Note: When scanning a printed image for screen display only, scale the image down to increase processing speed and decrease the file size.
Scaling 50% Scaling 100% Fixed scaling options are displayed as percentages of reduction or enlargement. Image width and height are scaled proportionally when fixed scaling factors are used. To scale to a size other than the fixed sizes, select the Custom option in the Scaling menu. The Custom Scaling dialog box will appear. To change the Height or Width text box values: 6-16 1 Insert the desired height and width values into the Height and Width text boxes.
Note: You can also change Height and Width values by directly adjusting the selection frame. Note: Output image file size is proportional to both Height and Width. If both Height and Width values are doubled, then the image area and image file size will increase four-fold.
Besides a default setting of No Descreen, the Descreen selector provides three grades of descreen preprocessing as described below. No Descreen No descreening. Art print (175 lpi) The Art print selection is used to smooth the fine dot pattern found in high quality art prints and magazines made in a resolution higher than 200dpi. Magazine (133 lpi) The Magazine selection is used to smooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi.
The Image Quality Tab The features of the Image Quality tab are described below. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type. Refer to the table below which indicates the tab features that are available for the Lineart B/W and Halftone B/W Image Type selections.
Color Channel The Color Channel radio buttons are used to specify the color channel in which to change the Highlight, Shadow and Midtone values. The only channel available to be selected when using the WorkCentre 385 to scan is the Gray channel. Red, Green and Blue are used for scanners capable of scanning documents in color. Highlight The Highlight value represents the lightest value in an image. All pixels above this point will be rendered as pure white.
The Highlight scroll bar allows you to manually set a highlight level. The default for the Highlight settings is 255. You can increase or decrease the highlights in a particular image as needed by adjusting this scroll bar. The value in the adjacent box will change in the range 1 to 255 as the slider moves. Shadow The Shadow value represents the darkest value in an image. All pixels below this point will be rendered as pure black.
To change the Midtone value, move the Slider to the left or right to change the values in the adjacent text box. The value in the adjacent box will change in the range 0.1 to 10.0 as the slider moves. Ordinarily, good results can be obtained from your machine by leaving the slider at its default value of 1.00. The Advanced Selection The Advanced selection will present features that allow you to modify the Level Adjustment and Tonal Map of the document.
Level Adjustment The Level Adjustment dialog box shows the distribution of brightness levels in your image. To adjust the histogram plot, drag the triangles located below the horizontal bar to the desired values. The left (black) triangle changes the shadow levels. The right (white) triangle changes the highlight levels. The middle (gray) triangle controls the midtone levels.
The Midtone point represents the Gamma setting for your particular screen. On the histogram, the Shadow and Highlight scales are divided into 255 units. Therefore, all pixels in the original that are darker than the current shadow point are now completely black in the enhanced image. Conversely, all pixels in the original that are brighter than the current highlight point are now completely white in the processed image.
Operation: 1 Select the Advanced... button on the Image Quality tab. This will display the Level Adjustment window. 2 On the histogram, use the mouse key to click on the Black, Gray, or White triangles to make changes to the Shadow, Midtone, and Highlight respectively. 3 To see the changes and compare them to the original previewed image, click on Sample 1 to see the enhanced image. 4 To make a second enhancement for comparison, click on Sample 2. Make new enhancements to the original.
Tonal Map If you select the Tonal Map tab, the following will be displayed. Tonal Map tab The Tonal Map is yet another way to adjust Highlight, Midtone, or Shadow levels in your images. When you open the Tonal Map dialog box, a tonal map consisting of a diagonally straight line appears. Notice that at every point on the default tonal map, the output shadow, midtone, and highlight brightness levels are equal to the input shadow, midtone, and highlight brightness levels.
The shape and slant of the tonal map represent brightness level ratios between the input of the original image and the output image data. By clicking on the tonal map line, a hand-shaped cursor will appear which can be dragged to change the shape of the tonal map line. The horizontal axis represents the original input brightness and the vertical axis represents the enhanced brightness. Values on either scale range from 0 to 255.
If the curve is changed into a concave shape below the original diagonal, the enhanced image will be darker than the original. Normal Image Darkened Image Operation: 1 Click on the Tonal Map icon in the Preview window or the Tonal Map tab in the Enhancement dialog box. Tonal Map dialog box will appear. 2 Click on the Tonal Map curve, an indicator appears which can then be dragged to change the shape of the curve. a) 6-28 Scanning If a previously saved Tonal Map is desired, select the Load button.
b) Or, click on the Reset button to return the Tonal Map to the default diagonal as in the original. c) Click the Save button to save the changes as a customized setting. A Save As dialog box will appear upon selection of this button. Enter the name for the customized curve and click on the OK button. 3 Select the Histogram button to see a histogram of the changes made. 4 Select the OK button to accept all the changes or the Cancel button to abandon all unsaved changes.
The Filters Tab The features of the Filters Tab are described below, and are used to apply various visual modifications to the scanned image. All of the features of this tab are available when the Gray 256 Scales selection is made for Image Type. Refer to the table below which indicates the tab features that are available for the Lineart B/W and Halftone B/W Image Type selections.
No Filter This is the default filter option. No filtering will take place when using this option. Sharpen This selection emphasizes the edges of an image. It sharpens the image boundaries by increasing the relative contrast between adjacent pixels. In general, sharpen filters should only be used when you want to accentuate the differences between one area and another. Sharpen More This option further emphasizes the edges of an image. This option produces a much stronger contrast than the Sharpen option.
Rotate Image This selection provides the ability to rotate an image. The rotation mechanism rotates an image clockwise in 90º increments. Flip Image This selection provides the ability to flip an image. The flipping mechanism flips an image about the horizontal or vertical axis.
Invert Image This function inverts all the tone values, providing a photographic negative of the original. This effect is similar to using the Tonal Map to tonally invert the image.
Preview Window After adjusting the settings in the Scanner Control window, choose any one of the tools in the Preview Window to further enhance the image. The following is detailed information about the tools available in the Preview Window. Image Control Tools. For information, see page 6-35. Preview Window. Used to view the Prescanned document. Some changes made to the document are seen here. Prescan and Scan buttons. For information, see page 6-38.
Image Control Tools The Image Control Tools are used to control the image displayed in the Preview Window. The functions of these tools are described below. Frame Tool After a preview image has been created, you can define the boundaries of the area to be included in your final scan by using the Frame tool. Use the Frame tool to select a rectangular portion (selection frame) of the preview screen, or select the entire preview screen, for the final scan boundaries.
4 To move the selection frame to a different area of the image without changing its size or shape, place the cursor within the selection frame and drag it to the desired location. 5 To create an entirely new selection frame, place the cursor outside the existing selection frame and drag diagonally. The first selection frame will disappear while the second one remains. Note: If you hold down the Shift key and drag the mouse diagonally, the sides of the selection frame will resize proportionally.
3 Zoom in (magnify an area) by positioning the cursor on an area of interest in the preview area and clicking the left mouse button. The preview area will be doubled in size. Click again and the area will again be enlarged by a factor of 100%. By repeating this process, you can enlarge the preview display of the image up to 800% of its original size.
Width and Height Indicators The Width and Height indicators will display the width and height of the frame defined with the frame tool. File Size Indicator The file size indicator will display the file size that will result for the scanned image defined with the Frame tool. Prescan Button The Prescan button is used to obtain a low resolution preview of the document. The prescanned document will appear in the Preview Window.
Troubleshooting Chapter 7 Troubleshooting Clearing Jams 7-2 Document Jams While Sending a Fax 7-2 Paper Jams While Machine is Printing 7-3 If Jammed in the Paper Feed Area at the Rear of the Machine 7-3 If Paper is Jammed in the Printer Output Area 7-5 If Paper is Jammed Inside the Machine 7-6 Tips for Avoiding Paper Jams 7-8 LCD Display Error Messages 7-8 Fax Problems 7-12 Printer Problems 7-14 Print Quality Problems 7-17 http://xww.xedoc.world.xerox.
Chapter 7 Troubleshooting This section describes Troubleshooting for the following areas: n Clearing Jams n LCD Display Error Messages n Fax Problems n Printer Problems n Print Quality Problems Refer to the specific subsection for a description of the problem and associated solutions.
Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, DOCUMENT JAM appears in the display. Do not pull the document out of the slot or you may damage your machine. 7-2 1 Open the control panel by pulling lightly on the Control Panel cover. 2 Carefully remove the jammed document. Close the control panel firmly until it clicks into place.
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper (if necessary). 2 Remove the jammed paper by carefully pulling it straight up using both hands.
4 7-4 Adjust the paper guides to match the width of the paper.
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling. Continue with the next section, If Paper is Jammed Inside the Machine.
If Paper is Jammed Inside the Machine 7-6 1 Pull the cover release buttons toward you to open the cover. 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle.
WARNING: The Fuser is hot. Use caution when removing the jammed paper. 3 Using both hands, gently pull the paper toward you. 4 Check that there is no other paper jammed inside the printer. 5 Reinstall the Laser Printer Cartridge. 6 Close the front cover.
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams. n Follow the procedures in Loading Paper on page 1-15 to load paper properly. Make sure the adjustable paper guides are positioned correctly. n Do not overload the paper.
Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, DOCUMENT JAM appears in the display. Do not pull the document out of the slot or you may damage your machine. 7-2 1 Open the control panel by pulling lightly on the Control Panel cover. 2 Carefully remove the jammed document. Close the control panel firmly until it clicks into place.
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper (if necessary). 2 Remove the jammed paper by carefully pulling it straight up using both hands.
4 7-4 Adjust the paper guides to match the width of the paper.
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling. Continue with the next section, If Paper is Jammed Inside the Machine.
If Paper is Jammed Inside the Machine 7-6 1 Pull the cover release buttons toward you to open the cover. 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle.
WARNING: The Fuser is hot. Use caution when removing the jammed paper. 3 Using both hands, gently pull the paper toward you. 4 Check that there is no other paper jammed inside the printer. 5 Reinstall the Laser Printer Cartridge. 6 Close the front cover.
Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error message appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper (if necessary). 2 Remove the jammed paper by carefully pulling it straight up using both hands.
4 7-4 Adjust the paper guides to match the width of the paper.
If Paper is Jammed in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. CAUTION: If there is resistance when you pull the paper, and it does not move easily when you pull, stop pulling. Continue with the next section, If Paper is Jammed Inside the Machine.
If Paper is Jammed Inside the Machine 7-6 1 Pull the cover release buttons toward you to open the cover. 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle.
WARNING: The Fuser is hot. Use caution when removing the jammed paper. 3 Using both hands, gently pull the paper toward you. 4 Check that there is no other paper jammed inside the printer. 5 Reinstall the Laser Printer Cartridge. 6 Close the front cover.
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams. n Follow the procedures in Loading Paper on page 1-15 to load paper properly. Make sure the adjustable paper guides are positioned correctly. n Do not overload the paper.
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams on page 7-2. If jams occur frequently, make sure that you are following these tips to avoid jams. n Follow the procedures in Loading Paper on page 1-15 to load paper properly. Make sure the adjustable paper guides are positioned correctly. n Do not overload the paper.
LCD Display Meaning Solution INCOMPATIBLE • Confirm the features of the remote party’s machine. • Remote machine did not have the requested feature, such as Polling. The remote machine has insufficient memory to complete the operation you are attempting. DOCUMENT JAM The document jammed in the paper feeder. Refer to Clearing Jams on page 7-2 to remove any jammed paper. DOOR OPEN OR NO TONER The cover is not securely latched, or the Laser Printer Cartridge is not installed.
LCD Display Meaning Solution MEMORY FULL! The machine’s memory is full. • • • 7-10 Delete unnecessary documents. Retransmit after more memory becomes available. Split the transmission into more than one operation. NO ANSWER! The remote machine has not answered and all redial attempts have been made. Try again. Make sure the remote machine is operational. NO. NOT ASSIGNED The One-Touch or Speed Dial location you tried to use has no number assigned to it.
LCD Display Meaning Solution PAPER JAM 2 The jammed paper is still inside the unit. Clear the jam. Refer to If Paper is Jammed Inside the Machine on page 76. POLLING ERROR • • • The remote fax machine you want to poll is not ready to respond to your poll. When setting up to poll another fax machine, you have used an incorrect poll code. • The remote operator should know in advance that you are polling and have their fax unit loaded with the original document. Enter the correct poll code.
Fax Problems Symptom Solution The machine is not working, there is no display, and the buttons are not working. • • Unplug the power cord and plug it in. Check for power at the outlet. There is no dial tone • • Check that the phone is connected properly Check the phone wall socket by plugging in another phone. The telephone numbers stored in memory do not dial correctly Make sure the telephone numbers are stored correctly in memory. Print a Telephone Numbers List. See Printing Reports on page 146 .
Symptom Solution The machine will not transmit. Make sure that the document is loaded face down. Check that the LCD display reads TX. You may have hung up the handset of the external phone before you pressed Start. Ensure the machine you are sending to is able to receive faxes. You cannot poll another machine. The fax machine you are calling may be using a poll code. Blank spaces or poor text quality appear in incoming faxes. • • • • The machine sending the fax may be faulty.
Printer Problems Symptom Cause and Solution The printer does not print. • • • • • • • The paper does not feed into the printer. • • 7-14 Troubleshooting The printer cable is not connected properly. The printer cable is defective. Swap the cable with one known to work. If necessary, replace the cable. The printer port is configured incorrectly. Check printer setting in Windows to make certain that the print job is being sent to the correct port (for example, LPT1).
Symptom Cause and Solution Half of the printed page is blank. • • • • • The printer prints the wrong data, or it prints incorrect characters. • • • The page layout is too complex. Simplify the page layout, and remove any unnecessary graphics from the document. The page orientation setting may be incorrect. Change the page orientation in the Print Setup dialog box. The paper size and the software paper size settings do not match.
Symptom Cause and Solution The paper keeps jamming. • • • Printing is too slow. • • • 7-16 Troubleshooting There is too much paper in the Automatic Paper Feeder. Remove some of the paper from the Automatic Paper Feeder. If printing onto transparencies, or labels, insert them one at a time in the Manual Paper Feeder. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. The paper setting method may be incorrect.
Print Quality Problems Symptom Cause and Solution The page is white or the printout is too light to read. Toner is low or empty. Refer to Replacing the Laser Printer Cartridge on page 8-9. Irregular faded patches of • print appear. • Black staining on prints. • • There is a paper quality problem. Use only paper that meets the specifications required by the printer. Toner may be unevenly distributed. Remove the Laser Printer Cartridge and shake it gently to evenly distribute the toner.
Symptom Cause and Solution Missing characters • Back of printout is dirty. The transfer roller may be dirty. Print a few blank pages to clean the transfer roller. Incorrect fonts. True Type fonts may be disabled (Windows 3.1x). Use the Fonts dialog box in the Control Panel to enable True Type fonts. Faded graphics. • • 7-18 Troubleshooting The paper may be too damp. Try printing with a different batch of paper. Always store paper in its original sealed package.
Maintenance Chapter 8 Maintenance Clearing Memory 8-1 Clearing the Document Scanner 8-2 Automatic Document Feeder Rubber Pad Replacement 8-6 Adjust Shading 8-7 Managing the Laser Printer Cartridge 8-8 Expected Cartridge Life 8-8 Replacing the Laser Printer Cartridge 8-9 Extending the Life of the Laser Printer Cartridge 8-12 Cleaning the Drum 8-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter8/chpt8.
Chapter 8 8 Maintenance Clearing Memory You can selectively clear information stored in your machine’s memory. 1 Press Menu, then press Memory Clear on the One-Touch keypad. MEMORY CLEAR ITEM (1-4) appears briefly on the display followed by the list shown below. Use the UP and Down buttons to scroll through the list of options. Memory Clear Items 1. SYSTEM ID The System ID number and name are cleared from the machine’s memory. 2. SYSTEM DATA Restores user-selectable options to the default value. 3.
2 Highlight the memory items you want to clear by pressing the UP or DOWN button repeatedly until the item to be cleared is blinking. 3 Press the Enter button. ARE YOU SURE? appears in the LCD display. 4 Press 1 to confirm. Or use the Right or Left button to choose YES, then press the Enter button. The selected memory is cleared. Cleaning the Document Scanner To keep your machine working properly, occasionally clean the white roller, Automatic Document Feeder (ADF) rubber, and the scanning glass.
2 Highlight the memory items you want to clear by pressing the UP or DOWN button repeatedly until the item to be cleared is blinking. 3 Press the Enter button. ARE YOU SURE? appears in the LCD display. 4 Press 1 to confirm. Or use the Right or Left button to choose YES, then press the Enter button. The selected memory is cleared. Cleaning the Document Scanner To keep your machine working properly, occasionally clean the white roller, Automatic Document Feeder (ADF) rubber, and the scanning glass.
2 Disassemble the white roller as follows: a) Both ends of the white roller have plastic bushings that are used to secure the roller in the machine. Pull the two bushings slightly inward (A). b) Rotate the bushings until they reach a vertical position (B). c) Pull the roller upward and out of the machine. bushing 3 Wipe the roller surface with a soft cloth dampened with water.
4 Using a cotton swab or a soft dry cloth, clean the ADF rubber piece. 5 Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry cloth. Be very careful not to scratch the glass surface.
6 Replace the roller by performing steps one and two in reverse order. 7 Close the control panel firmly until it clicks into place.
Automatic Document Feeder Rubber Pad Replacement 1 Open the Control Panel Cover. 2 Insert a small flat blade screwdriver under the right and left sides of the ADF Holder. ADF Holder ADF Sheet ADF Rubber 8-6 3 Apply upward pressure to release the two locking tabs on each side of the assembly. 4 Remove the assembly and replace the ADF Rubber. 5 Reassemble the components in the order shown in the diagram above. 6 Place the assembly back onto the ADF Holder.
Adjust Shading The Adjust Shading feature allows you to recalibrate the baseline value the Document Scanner will interpret as white when scanning documents. This procedure should be performed after cleaning the Document Scanner, particularly if the white rubber roller remains stained after cleaning. To adjust the shading: 1 Press the Menu button, then press the Maintenance button on the OneTouch keypad. CLEAN DRUM ? appears in the LCD display 2 Press the Down or Up button.
4 Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. 5 Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder. SHADING ... appears on the LCD display. 6 The WorkCentre 385 returns to standby mode.
4 Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. 5 Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder. SHADING ... appears on the LCD display. 6 The WorkCentre 385 returns to standby mode.
Replacing the Laser Printer Cartridge 1 Pull the cover release buttons toward you to open the cover. 2 Remove the empty Laser Printer Cartridge by lifting it carefully by the handle. Follow the instructions printed on the cartridge box to recycle the used cartridge.
8-10 3 Unwrap a new Laser Printer Cartridge; carefully remove the sealing tape. 4 Shake the cartridge from side to side five or six times to distribute the toner evenly.
5 Locate the cartridge slots inside the printer, one on each side. Grasp the handle; slide the Laser Printer Cartridge down between the cartridge slots until it drops into place.
6 Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge. 8-12 1 Pull the cover release buttons toward you to open the printer cover. 2 Remove the Laser Printer Cartridge.
4 Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced. See Installing the Laser Printer Cartridge on page 1-6.
4 Press 1. The LCD display prompts you to load a sheet of white paper into the Automatic Document Feeder. 5 Load a single sheet of white paper into the Automatic document Feeder. The WorkCentre 385 immediately begins feeding the sheet of paper through the Automatic Document Feeder. SHADING ... appears on the LCD display. 6 The WorkCentre 385 returns to standby mode.
Replacing the Laser Printer Cartridge 1 Pull the cover release buttons toward you to open the cover. 2 Remove the empty Laser Printer Cartridge by lifting it carefully by the handle. Follow the instructions printed on the cartridge box to recycle the used cartridge.
8-10 3 Unwrap a new Laser Printer Cartridge; carefully remove the sealing tape. 4 Shake the cartridge from side to side five or six times to distribute the toner evenly.
5 Locate the cartridge slots inside the printer, one on each side. Grasp the handle; slide the Laser Printer Cartridge down between the cartridge slots until it drops into place.
6 Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge. 8-12 1 Pull the cover release buttons toward you to open the printer cover. 2 Remove the Laser Printer Cartridge.
6 Close the cover firmly. Ensure that both side buttons have clicked into place. Extending the Life of the Laser Printer Cartridge When the Laser Printer Cartridge is near the end of its life, white streaks or print density changes will occur. You can temporarily re-establish print quality by redistributing the remaining toner in the cartridge. 8-12 1 Pull the cover release buttons toward you to open the printer cover. 2 Remove the Laser Printer Cartridge.
4 Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced. See Installing the Laser Printer Cartridge on page 1-6.
4 Reinstall the cartridge and close the cover. This is typically successful for one time only. The toner will eventually run out and blank pages will be printed when a print job is sent, or when a fax is received. To restore print quality, the Laser Printer Cartridge must be replaced. See Installing the Laser Printer Cartridge on page 1-6.
Appendix Chapter 9 Appendix Specifications 9-1 FCC Regulations 9-3 Send Header Requirements 9-3 Data Coupler Information 9-3 Radio Frequency Emissions 9-5 Safety and Legal Requirements for Xerox Europe 9-6 The Electricity at Work Regulation (in England and Wales) Xerox Limited ONLY 9-10 Electricity at Work Regulations 9-10 European Product Marking Requirements 9-14 CTR 21 Annex II 9-14 CTR 21 Annex III 9-14 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter9/chpt9.
Chapter 9 Appendix Specifications Applicable line Public Switched Telephone Network (PSTN) or behind PABX Compatibility CCITT Group 3 Data coding MH/MR/MMR Modem speed 14400/12000/9600/7200/4800/2400 bps Transmission speed Approx. 6 sec. Effective scanning width 8.3 inches (210 mm) Effective printing width 8.2 inches (202 mm) Scanning method Sheet-fed Contact Image Sensor (CIS) Memory 2.
Weight 20 lb Net, 31 lb with tray and CRU (9/14 Kg) Power requirements 230VAC/50Hz Power consumption (Standby) 13 Watts Environmental conditions Temperature : 50°F to 86°F (10°C to 30°C) Humidity : 30% to 80% RH Auto dialer One-touch dialing (registration for 20 numbers) Speed dialing (registration for 80 numbers) Document size - Width - Length 5.8 to 8.5 inches (148 to 216 mm) Single page: 5 to 40 inches (120 to 1000 mm) Multi pages: 5 to 11.
Scanning resolution (scanner) Standard: 204 x 98 Lpi (8 x 3.85 lines/mm) Fine: 204 x 196 Lpi (8x 7.7 lines/mm) Super fine: 300 x 300 Lpi (11.8 x 11.8 lines/ mm) Copy resolution 300 x 300 Lpi (11.8 x 11.8 lines/mm) Battery backup 1 to 2 hours 9 FCC Regulations Send Header 5equirements Federal communications commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission.
Scanning resolution (scanner) Standard: 204 x 98 Lpi (8 x 3.85 lines/mm) Fine: 204 x 196 Lpi (8x 7.7 lines/mm) Super fine: 300 x 300 Lpi (11.8 x 11.8 lines/ mm) Copy resolution 300 x 300 Lpi (11.8 x 11.8 lines/mm) Battery backup 1 to 2 hours 9 FCC Regulations Send Header 5equirements Federal communications commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission.
On the rear of this equipment is a label that contains, among other information, the registration number and Ringer Equivalence Number (REN). If requested, provide this information to your telephone company. The REN is used to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called.
Radio Frequency Emissions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 89/336/EEC including EN53022 ClassB. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Scanning resolution (scanner) Standard: 204 x 98 Lpi (8 x 3.85 lines/mm) Fine: 204 x 196 Lpi (8x 7.7 lines/mm) Super fine: 300 x 300 Lpi (11.8 x 11.8 lines/ mm) Copy resolution 300 x 300 Lpi (11.8 x 11.8 lines/mm) Battery backup 1 to 2 hours 9 FCC Regulations Send Header 5equirements Federal communications commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission.
Scanning resolution (scanner) Standard: 204 x 98 Lpi (8 x 3.85 lines/mm) Fine: 204 x 196 Lpi (8x 7.7 lines/mm) Super fine: 300 x 300 Lpi (11.8 x 11.8 lines/ mm) Copy resolution 300 x 300 Lpi (11.8 x 11.8 lines/mm) Battery backup 1 to 2 hours 9 FCC Regulations Send Header 5equirements Federal communications commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission.
On the rear of this equipment is a label that contains, among other information, the registration number and Ringer Equivalence Number (REN). If requested, provide this information to your telephone company. The REN is used to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called.
Radio Frequency Emissions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 89/336/EEC including EN53022 ClassB. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety and Legal Requirements for Xerox Europe Approvals and Certification The CE marking applied to this product symbolises Xerox Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
contact your local Xerox Europe representative for a list of approved accessories. WARNING: In order to allow this equipment to operate in proximity to industrial, Scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures. Your product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards.
WARNING: This product must be earthed. This product is equipped with a 3-wire, grounding-type plug (i.e., a plug having a third grounding pin). This plug will only fit into a grounding-type power outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a grounding adapter plug to connect the product to a power source receptacle that lacks a ground connection terminal.
Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the product will not operate with covers opened. Use of an extension cord with this product is not recommended or authorized. Users should check building codes and insurance requirements if an extension cord is to be used.
The Electricity at Work Regulation (in England and Wales) Xerox Limited ONLY Electricity at Work Regulations: The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical system in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger.
QUESTION: Does Xerox Europe comply with the Electricity at Work Regulation? ANSWER: The regulation places a duty on all employers and selfemployed persons to ensure the electrical systems in their premises are, effectively safe. The regulation does not impose on, amongst others, manufacturers or suppliers of such electrical systems.
Xerox Europe’s Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Europe Customer Service Organisation. THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS. Please contact the Xerox Europe Customer Service Organisation for further information.
Please contact us if you have any queries regarding the information provided in this document.
European Product Marking Requirements CTR 21 Annex II The equipment has been approved in accordance with Council Decision 98/ 482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
In general, under the scope of this approval, this product has been designed to work with the national PSTNs of the following countries: Austria Greece Norway Belgium Iceland Portugal Denmark Ireland Spain Finland Italy Sweden France Luxembourg Switzerland Netherlands United Kingdom Germany 9 The test standard used for this approval is TBR21.
Glossary Chapter 10 Glossary Glossary 10-1 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/chapter10/chpt10.
Chapter 10 Glossary 10 Glossary of Terms & Definitions The following terms and definitions pertain to the Xerox WorkCentre 385. Term Definition ANS/FAX Mode To use this mode, you must have an answering machine attached to the EXT.LINE jack on the back of the machine. In ANS/FAX mode, the machine automatically answers the phone call. If the machine detects a fax signal, it will receive that fax. If a fax signal is not detected, the machine will send the call to the answering machine.
10-2 Centronics This refers to the type of printer cable needed for this machine. It is called a Centronics parallel interface cable that supports bi-directional communications (IEEE standard 1284) between your machine and your PC. Contrast This refers to the difference or contrast between light and dark areas of an image. There is a Contrast button on the control panel, to increase or decrease image contrast on printed sheets.
Document Tray The Document Tray fits into the slots in the top of your machine. It holds those documents that will be scanned for fax or copy purposes. dpi Dots per inch abbreviation. A unit of measure indicating the resolution of the image. The greater the DPI value, the higher the resolution of the image. There is a Resolution button on the control panel. DRPD Distinctive Ring Pattern Detection abbreviation.
10-4 FAX Mode In FAX Mode, the machine automatically answers the call to receive a fax. For this function, the LCD display on the control panel shows FAX. FCC Federal Communications Commission. This a branch of the United States Federal Government that establishes laws and standards for any machines involving communications. There is an FCC Registration number on your machine’s Xerox label, located on the back of the machine.
Home Resolution This term is the same as default resolution mode, and it is used whenever a document is sent or copied. You can override this default mode. IC Industry Canada. This refers to IC labels that identify equipment certified in Canada. Laser Printer Cartridge The image cartridge is the removable, replaceable cartridge containing the toner powder that constitutes the printed image. ips Inches per second.
10-6 MB Megabyte. A measure of memory storage capacity. mm Millimeter. A unit of length. MMDDYY This expression refers to MonthDayYear in a six digit format. On/Off Line This button found on the control panel turns your machine on-line or off-line. A lamp lights when the machine is turned on-line. One-touch buttons This is a set of 20 buttons found on the left front of the machine’s control panel. Each button can be set up to automatically speed dial a phone number or a group of phone numbers.
Print density The print density can be changed between medium and dark on your machine. Portrait A printing term specifying that the long axis of the printed page is vertically oriented. Power Saving This feature lets you reduce machine power when the printer is idle. You can change the length of time the printer waits after a job is printed before power is reduced.
10-8 Redial When you press the Redial button, the machine automatically begins to send the document that is loaded in the document tray, using the phone number previously dialed. Redial Term This refers to the period of time before an automatic redial occurs. Redial Try This refers to the number of redials the machine will attempt before giving up. REN Ringer Equivalence Number. This number can be found on the label located on the back of your machine.
RX Reduction When your machine receives a document that is longer than the paper loaded in your machine, the machine can reduce the data in the document to fit into your loaded paper size. Options also include Horizontal Reduction (reduce data in size) and Discard Size (discard excess image at the bottom). Select language You can select the LCD display language from English, German, French, Italian or Spanish. Sound control You can choose if an alarm to sounds when an error occurs in the machine.
10-10 TEL Mode In TEL Mode, your machine is set for you to manually answer any call. If you hear a fax signal, you then press the Start button and hang up the handset of the external phone to begin receiving the fax. For this function, the LCD display on the control panel shows TEL. TEL/FAX Mode In TEL/FAX mode, the machine automatically answers the call. If the machine detects a fax signal, it will receive that fax.
Index Work Centre 385 User Manual Index A Adding documents 3-13 Adjust Shading 8-7 ANS/FAX mode Receiving faxes automatically 4-5 Answer on ring 1-52 Auto Journal 1-48 Automatic Dialing 3-15 One-Touch Dialing 3-15 Automatic Paper Feeder 1-15 Automatic redialing 3-31 B Broadcasting 3-9 Buttons Contrast 1-33 Copy 1-32 Flash 1-33 Menu 1-32 On/Off Line Button 1-32 Print Priority 1-32 Receive 1-33 Redial/Pause -33 Resolution 1-33 Right and Left 1-32 Search/Delete 1-33 Speaker 1-33 Speed/Dual 1-33 Start/Enter 1-
Index Choosing a lacation 1-4 Cleaning the document scanner 8-2 Clearing Jams 7-2, 7-3 Clock Mode 1-56 Colation 2-1, 2-2, 2-4 Color Channel 6-20 Confirming fax transmission 3-8 Contrast Button 1-33 Contrast settings for faxes 3-23 Control locations and functions 1-2 Copy Adjusting contrast 2-3 Collate menu 2-4 Enlarging/Reducing 2-4 Features 2-1 Grouping 2-4 Making a copy 2-1 Quick copy 2-2 Setting the number of copies 2-3 Sorting 2-4 Using Copy meny features 2-3 Copy Button 1-32 D Delayed Transmission 3-1
Index E Econo Mode 1-38 Enlarging copies 2-4 Enter Button 1-32 Envelopes Loading 1-15 Error Correction Mode 1-50 Error messages 7-8 F Fax Mode Receiving automatically 4-3 Fax problems 7-12 Faxing Adding documents to 3-13 After talking 3-6 Automatic Redial 3-31 Canceling standby operations 3-14 Canceling Transmission 3-7 Confirming Transmission 3-8 Delayed Transmission 3-11 Manual sending 3-3 Memory Transmission 3-9 Preparing documents 3-2 Priority Transmission 3-32 Receiving Automatically 4-3 Automatically
Index Feeding single print media 1-20 File Size Indicator 6-38 Flash 3-31 Flash Button 1-33 Flip Image 6-32 G Getting Started 1-1 Home Resolution and Contrast 1-35 Loading envelopes 1-15 Loading Paper 1-15 Loading transparencies 1-16 Paper guidelines 1-22 Print media specifications 1-13 Ringer volume 1-34 Setting System ID 1-42 System setup 1-34 Using the Automatic Paper Feeder 1-15 Using the Manual Paper Feeder 1-20 Glossary 10-1 Group Dialing 3-19 Sending Faxes 3-5 Storing numbers 3-19 Grouping copies 2-
Index Laser Fax Advanced Features 3-43 Laser Print Cartridge Expected life 8-8 Extending the life of 8-12 Installation 1-6 Managing 8-8 Replacing 8-9 LaserFAX Application Features 3-49 Phonebook 3-53 Receiving faxes 4-13 Sending faxes 3-39 Troubleshooting 3-53, 4-15 Last Fax Data 4-7 Erasing from memory 4-8 Last Fax Data Reprint 1-39 LCD error messages 7-8 Level Adjustment 6-23 Loading envelopes 1-15 Loading Paper 1-15 Automatic Paper Feeder 1-15 Loading transparencies 1-16 M Maintenance 8-1 ADF Rubber Pad
Index Searching for a number 3-28 Searching sequentially 3-29 Memory Transmission 3-9 Menu Button 1-32 Message Confirmation Report 1-48, 3-8 Midtone 6-21 N Number Keypad 1-33 O On/Off Line Button 1-32 One-Touch Address Label Sheet 3-16 One-touch Keypad 1-32 One-Touch numbers sending faxes 3-4 Other Functions 3-28 P Paper Loading 1-15 Receiving faxes into memory 4-6 Paper guidelines 1-22 Paper size 1-48 Pause Button 1-33 PC Faxing 3-38, 4-9 Receiving 4-13 Sending 3-39 Polling 3-34, 4-9 Adding documents 3-36
Index Accessing and changing 5-3 Number of copies 5-4 Paper size 5-5 Paper source 5-4 Portrait/Landscape 5-4 Reduce/enlarge 5-5 Tab menu buttons 5-5 Windows 95 Image Quality Tab 5-11 Paper Output Tab 5-9 Windows 95/98 5-8 Windows NT 4.
Index Message Confirmation 1-48 Reprint 1-55 Resolution Of faxes 3-21 Settings for scanning 6-13 Resolution Button 1-33 Right and Left Buttons 1-32 Ringer volume 1-34 RX Polling 4-9 RX Reduction 1-50 S Scan Button 6-38 Scanning 6-1 Advanced Selection 6-22 Art print 6-18 Basic Tab 6-10 Color Channel 6-20 Descreen 6-17 File Size Indicator 6-38 Filter 6-30 Filters Tab 6-30 Flip Image 6-32 Frame Tool 6-35 Grey 256 Scales 6-11 Halftone B/W 6-11 Help 6-8 Highlight 6-20 Image Control Tools 6-35 Image Type 6-10 In
Index Scanner Control Tabs 6-9 Shadow 6-21 Starting the scanner program 6-3 To scan an image 6-4 Tonal Map 6-26 Width and Height Indicators 6-38 With TextBridge Pro 6-5 WorkCentre 385 TWAIN Scanner program 6-2 Zoom tools 6-36 Search Button 1-33 Sending a fax Clearing document jams 7-2 From a PC 3-39 Manually 3-3 Setting Options Answer on ring 1-52 Auto Journal 1-48 Dial Mode 1-49 Discard Size 1-52 DRPD 1-53 ECM Mode 1-50 Horizontal Reduction 1-51 Message conf.
Index Software Uninstalling 1-30 Sorting copies 2-4 Sound control 1-36 Speaker Button 1-33 Speaker Volume 1-40 Specifications 9-1 Print media 1-13 Speed Button 1-33 Speed Dialing 3-18 Storing a number 3-18 Start Button 1-32 Stop Button 1-32 Storing a One-Touch Number 3-15 System Data Answer on Ring 1-52 Auto Journal 1-48 Dial Mode 1-49 Discard Size 1-52 DRPD 1-53 ECM Mode 1-50 Horizontal Reduction 1-51 Message Conf.
Index Scanning with 6-5 Tonal Map 6-26 Tone 3-30 Transparencies Loading 1-16 Troubleshooting 7-1 Clearing Jams 7-2 Clearing jams when faxing 7-2 Clearing jams when printing 7-3 Fax problems 7-12 LCD error messages 7-8 Print quality problems 7-17 Printer problems 7-14 Tips for avoiding jams 7-8 TWAIN with TextBridge Pro 6-5 TX Polling 3-34 U Uninstalling Software 1-30 User Options 1-47 Setting 1-47 Using the Control Panel 1-32 Using te Number Keypad 3-23 Editing Numbers or Names 3-27 Entering Alphanumeric C
Index Windows95 Printer Settings Image Quality Tab 5-11 Paper Output Tab 5-9 Windows 95/98 Printer Settings 5-8 Windows NT 4.0 Printer Settings 5-13 http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Multifunction/wc385/user/385index.
n DISCARD SIZE - When receiving or copying a document as long as or longer than the paper installed in your fax machine, you can set the fax machine to discard any excess image at the bottom of the page, to fit into the recording paper size. If the received page is outside the margin you set, it will be printed on two sheets of paper at the actual size.
Search/Delete Use to search for numbers in memory. Also use to delete digits in the edit mode. Receive (Receive Mode) Use to choose the receive mode you want to use. The selected mode is displayed. Resolution Use to choose the resolution of copied or transmitted documents. Contrast Use to choose the contrast of copied or transmitted documents. Number Keypad Use to dial numbers manually or to enter letters and numbers for various programming functions.
n CLOCK MODE - Use this feature to determine how time is displayed on your machine. Press 1 to select a 12 hour Clock Mode. Press 2 to select a 24 hour Clock Mode.
To make a quick copy: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO. 4 Press the Copy button. 5 Using the Number keypad, enter the number of copies you wish to make. The default setting is 01 copy. 6 Press the Copy button. Or Press the Start button.
5 The display shows the next option: the REDUCE\ENLARGE menu. REDUCE\ENLARGE 1.AUTO 2.MANUAL a) Selecting 1. AUTO, will cause the WorkCentre 385 to automatically reduce the copy size of each page to fit on a single page. b) Selecting 2. MANUAL, brings up the COPY RATE menu, where you can manually adjust the copy image scale size settings. The number in the right corner of the bottom line shows the current image percentage.
Color Channel The Color Channel radio buttons are used to specify the color channel in which to change the Highlight, Shadow and Midtone values. The only channel available to be selected when using the WorkCentre 385 to scan is the Gray channel. Red, Green and Blue are used for scanners capable of scanning documents in color. Highlight The Highlight value represents the lightest value in an image. All pixels above this point will be rendered as pure white.
To make copies using the Copy menu features: 1 Adjust the document guides to match the width of the document. 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. 3 If necessary, press the Contrast button. You may choose NORMAL, DARKEN, LIGHTEN or PHOTO. 4 2 Press the Copy button to display the COPY menu. For two or more copies (2 to 99), enter the desired number using the Number keypad, then press the Down button.
n n REMOTE CODE - The remote receive start code allows you to initiate fax reception from an extension phone plugged into the EXT. LINE jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Remote Code and the machine will start receiving. The Remote Code is preset to *9* at factory. You may change the Remote Code by selecting any number from 0 to 9 on the numeric keypad.
n DRPD (Distinctive Ring Pattern Detection) MODE - Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients.
n ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensures accurate, error-free communication with any other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased when ECM is enabled. Press 1 to turn the Error Correction mode on. Press 2 to turn the Error Correction mode off.
Width and Height Indicators The Width and Height indicators will display the width and height of the frame defined with the frame tool. File Size Indicator The file size indicator will display the file size that will result for the scanned image defined with the Frame tool. Prescan Button The Prescan button is used to obtain a low resolution preview of the document. The prescanned document will appear in the Preview Window.
Rotate Image This selection provides the ability to rotate an image. The rotation mechanism rotates an image clockwise in 90º increments. Flip Image This selection provides the ability to flip an image. The flipping mechanism flips an image about the horizontal or vertical axis.
Straighten the edges on a level surface. Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Paper Feeder. For transparencies, refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side. Be careful not to scratch or leave fingerprints on the print side. Fan the stack of transparencies to prevent feeding failures.
n H. REDUCTION (Horizontal) - If you turn the RX reduction feature on, you are allowed to set the Horizontal Reduction feature on or off. With Horizontal Reduction enabled, the machine will reduce an incoming page containing overflow data along the vertical axis only.
To start the WorkCentre 385 TWAIN Scanner application: Note: To start the WorkCentre 385 TWAIN Scanner application from TextBridge Pro, refer to Starting the WorkCentre 385 TWAIN Scanner Application from TextBridge Pro below. 1 Plug in the WC 385 and switch on your PC. 2 Start Windows. 3 Start/Open the TWAIN-compliant image-editing application. 4 In most programs, choose the Select Source option from the File menu. 5 Select 385Scan in the Select Source dialog box.
Level Adjustment The Level Adjustment dialog box shows the distribution of brightness levels in your image. To adjust the histogram plot, drag the triangles located below the horizontal bar to the desired values. The left (black) triangle changes the shadow levels. The right (white) triangle changes the highlight levels. The middle (gray) triangle controls the midtone levels.
The Highlight scroll bar allows you to manually set a highlight level. The default for the Highlight settings is 255. You can increase or decrease the highlights in a particular image as needed by adjusting this scroll bar. The value in the adjacent box will change in the range 1 to 255 as the slider moves. Shadow The Shadow value represents the darkest value in an image. All pixels below this point will be rendered as pure black.
Note: If you assign a name to the number, the name will appear in the display whenever you press the One-Touch button. 4 Press the Enter button when the name appears correctly or without entering a name. To set another One-Touch number, press the desired One-Touch button and repeat steps 2 through this step. Or To return to Standby mode, press the Stop button. Using the One-Touch Address Label Sheet A One-Touch label sheet is included with your machine.
n SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scanned into memory, and it will not be necessary to wait until documents in the Automatic Document Feeder (ADF) are sent out before you can send or store other fax jobs. Press 1 to turn this feature on. Press 2 to turn this feature off. n LOCAL ID - Enabling this feature causes the machine to automatically print the page number, date, and time of the reception at the bottom of each page of a received document.
Paper/Output Tab The Paper Output tab is shown below. Copies Click in the Copies box to enter a value (1 to 99), or click on one of the arrows to raise or lower the value in the Copies box. Paper Source Click on the down arrow to display the two Paper Source options, then click on the Paper tray or Manual feed option. Portrait/Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job.
Paper Size Click on the Down arrow to display the Paper Size options, then click on the desired paper size: Letter 8.5 x 11 in. Folio 8.5 x 13 in. Legal 8.5 x 14 in. B5 182 x 257 mm. Executive 7.25 x 10.5 in. 10 4.125 x 9.5 in. A4 210 x 297 mm. DL 110 x 220 mm. A5 148 x 210 mm. Reduce/Enlarge Click in the Reduce/Enlarge box to enter a percent value (10 to 200), or click on one of the arrows to raise or lower the value in the Reduce/ Enlarge box.
Image Quality Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Paper Output Tab Note: If this tab is accessed through the Printers folder, any changes made to settings will become the default settings for the printer. Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed.
Reduce/Enlarge This feature allows an image to be automatically enlarged or reduced as it is scanned. The default scaling factor is 100%. The selected scaling factor, the range of which is dependent on the selected image type, affects the printed scan output. Note: When scanning a printed image for screen display only, scale the image down to increase processing speed and decrease the file size.
Resolution The resolution setting determines the amount of information the scanner will capture in a scanned image. Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image detail and the bigger the image file size is. Increasing the resolution will result in corresponding increases in image detail and image file size. See the examples of images at 75 and 300 dpi.
To change the Midtone value, move the Slider to the left or right to change the values in the adjacent text box. The value in the adjacent box will change in the range 0.1 to 10.0 as the slider moves. Ordinarily, good results can be obtained from your machine by leaving the slider at its default value of 1.00. The Advanced Selection The Advanced selection will present features that allow you to modify the Level Adjustment and Tonal Map of the document.
Besides a default setting of No Descreen, the Descreen selector provides three grades of descreen preprocessing as described below. No Descreen No descreening. Art print (175 lpi) The Art print selection is used to smooth the fine dot pattern found in high quality art prints and magazines made in a resolution higher than 200dpi. Magazine (133 lpi) The Magazine selection is used to smooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi.
Note: You can also change Height and Width values by directly adjusting the selection frame. Note: Output image file size is proportional to both Height and Width. If both Height and Width values are doubled, then the image area and image file size will increase four-fold.
Gray 256 Scales Halftone B/W Lineart B/W Gray 256 Scales Images scanned in Gray 256 Scales mode are scanned in 256 shades of gray. If high quality copies of photographs or other continuous tone originals are desired, Gray 256 Shades mode is the best choice. Gray 256 Scales provides accurate representation of black and white, and intermediate gray shades between black and white, for each individual pixel.
Invert Image This function inverts all the tone values, providing a photographic negative of the original. This effect is similar to using the Tonal Map to tonally invert the image.
Lineart B/W Lineart B/W mode is generally the best choice for printed text or pen-andink drawings. Like the Halftone B/W image type, this image type defines the state of each pixel in the image with one bit that is either on or off. For this reason, files created in this mode will require approximately the same amount of disk space as a Halftone B/W file. Note: In both Halftone and Lineart modes, the resolution can only be set at 150, 200, or 300 dpi.
Tonal Map If you select the Tonal Map tab, the following will be displayed. Tonal Map tab The Tonal Map is yet another way to adjust Highlight, Midtone, or Shadow levels in your images. When you open the Tonal Map dialog box, a tonal map consisting of a diagonally straight line appears. Notice that at every point on the default tonal map, the output shadow, midtone, and highlight brightness levels are equal to the input shadow, midtone, and highlight brightness levels.
8 Adjust the scan options as desired before initiating the final scan. 9 Reload the document back into the Automatic Document Feeder. 10 Click the Scan button. 11 The document is scanned by the WorkCentre 385 and the updated image is displayed in the TWAIN compliant application. Starting the WorkCentre 385 TWAIN Scanner application from TextBridge Pro 1 From the File menu, click on Select Scanner. A list of supported scanners will be displayed. 2 From the list, select Xerox WorkCentre 385 (TWAIN).
4 To move the selection frame to a different area of the image without changing its size or shape, place the cursor within the selection frame and drag it to the desired location. 5 To create an entirely new selection frame, place the cursor outside the existing selection frame and drag diagonally. The first selection frame will disappear while the second one remains. Note: If you hold down the Shift key and drag the mouse diagonally, the sides of the selection frame will resize proportionally.
Chapter 7 Troubleshooting This section describes Troubleshooting for the following areas: n Clearing Jams n LCD Display Error Messages n Fax Problems n Printer Problems n Print Quality Problems Refer to the specific subsection for a description of the problem and associated solutions.
