P H A S E R 8 6 0 COLOR P R I NTE R ® User Guide
Phaser® 860 Color Printer User Guide 071-0726-00 June 2001
Copyright © 2001 Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Phaser®, PhaserShare®, ColorStix® II, the TekColor® icon, Made For Each Other®, DocuPrint®, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks of Xerox Corporation.
PANTONE® Colors generated by the Phaser 860 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc.
Contents Printer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii User safety summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Printer Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Customer-Replaceable Consumables (CRCs) . . . . . . . . . . . . . . . . . . . . . Customer-Replaceable Units (CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Print Quality . . . . . . . . . . . . . . . . . . . . . . . 42 Band of color(s) missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Smudges or smears appear on the print . . . . . . . . . . . . . . . . . . . . . . . . . 45 Images are too light or too dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Jam prevention tips . . . . . . . . . . . . . .
Printer Warranty Xerox warrants that the Phaser 860 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment.
Consumables Warranty Xerox warrants that ColorStix® II Ink will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment.
THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION.
User safety summary Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Electrical Safety ■ Use the power cord supplied with your printer. ■ Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. ■ Plug the power cord directly into a properly-grounded electrical outlet.
■ The printer is exposed to water. ■ Any part of the printer is damaged. Maintenance Safety ■ Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. ■ Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.
■ Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 36 kg (79 pounds). ■ The printer is heavy, and must be lifted by two people. The illustration below shows the proper technique for lifting the printer. ■ Exercise care in moving or relocating the printer. It is front heavy and could tip forward. Follow the recommended procedure when moving the printer from one location to another.
■ Do not open the covers while printing. 0726-40 ■ Do not switch off the printer power while printing. Supplies 0726-41 ■ Do not move the printer while printing. Refer to page 68 for instructions for moving the printer.
Symbols as marked on product: DANGER high voltage: 4525-101 Protective ground (earth) terminal: 4525-102 Hot surface on or in the printer. Use caution to avoid personal injury: 4525-103 4525-104 4525-105 Use caution. Refer to the manual(s) for information: 4525-106 Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical products may be hazardous if misused.
Printer Parts and Supplies Parts/Supplies 0726-59 Note Inside the printer, all handles and points of user interaction are green. Disposable parts in the Maintenance Kit are orange. To order supplies and accessories, contact your local dealer or visit the Xerox web site: www.xerox.
Parts/Supplies Phaser 860 ColorStix® II Ink Item Part Number 3 Free Black ColorStix II ink 016-1902-01 5 Black ColorStix II ink 016-2019-00 5 Cyan ColorStix II ink 016-2020-00 5 Magenta ColorStix II ink 016-2021-00 5 Yellow ColorStix II ink 016-2022-00 5 Cyan ColorStix II ink plus 2 Free Black Colorstix II ink 016-1903-01 5 Magenta ColorStix II ink plus 2 Free Black ColorStix II ink 016-1904-01 5 Yellow ColorStix II ink plus 2 Free Black ColorStix II ink 016-1905-01 2 Cyan ColorStix II ink
Accessories Trays Size Part Number Standard Paper/Transparency Tray A/Letter (U. S.) 436-0409-00 A4 (Metric Letter) 436-0410-00 Legal (U. S.) 436-0413-00 A/Letter (U. S.
Internal Hard Drive Parts/Supplies Item Part Number ■ 5-Gbyte capacity ■ Collation, downloaded fonts, forms and overlays functionality (requires the DP Feature Set also) ■ Proof Print, Saved Print, and Secure Print functionality (requires the DP Feature Set also) 860HD Upgrades Item Part Number N Feature Set 860FN ■ Adds 10/100T Ethernet support to Phaser 860B (non-network) configuration ■ This upgrade is needed (along with 860FP) to upgrade a Phaser 860B configuration to the DP Feature Se
Parallel Cables Item Part Number Parallel cable 012-1468-00 3 meters long ■ Use to connect your computer to the printer’s high-density parallel port 013-0299-00 Parallel adapter ■ Parts/Supplies ■ Use to connect a low-density parallel cable to the printer’s high-density parallel port Paper and specialty media Xerox Phaser paper, transparencies, labels, and business cards have been developed and tested specifically for use in your Phaser 860 color printer.
Parts/Supplies Xerox Phaser Professional Printing Paper (cont'd.) Item Size Description Part Number Phaser Premium Cover Paper 160 g/m2 (60 lb. cover) A4 (Metric Letter) 210 x 297 mm 100 sheets 016-1824-00 Phaser High Resolution Photo Paper 170 g/m2 A/Letter (U. S.) 8.5 x 11 in. 25 sheets 016-1808-00 Phaser High Resolution Photo Paper 170 g/m2 A4 (Metric) 210 x 297 mm 25 sheets 016-1809-00 Phaser 860 Transparency Film Item Size Description Part Number Premium A/Letter (U. S.) 8.
Premium Die-cut Business Cards Description Part Number A/Letter (U. S.) 8.5 x 11 in. 25 sheets; 10 pre-cut cards per sheet heavyweight: 190 g/m2 (70 lb.) 016-1898-00 A4 (Metric Letter) 210 x 297 mm 25 sheets; 10 pre-cut cards per sheet heavyweight: 190 g/m2 (70 lb.
Front Panel The front panel: ■ Displays the printer’s operating status (Ready to Print, Printing). ■ Alerts you to load paper, replace consumables, and clear jams. ■ Enables you to print reports and information pages. ■ Enables you to access tools and information pages to help troubleshoot problems. ■ Enables you to change printer and network settings; (driver settings override settings set on the printer’s front panel).
Printing a Menu Map The Menu Map shows you where features, such as the information pages, are located in the front panel’s menu structure. 1. With Menus highlighted, press the OK key. 2. Scroll to Print Menu Map by pressing the Scroll Up or Scroll Down key. 3. Press the OK key. Printing information pages A large amount of useful information is stored in your printer as printable pages. Access these pages from the Printable Pages Menu: With Menus highlighted, press the OK key. 2.
Features Your Phaser 860 Color Printer comes with many useful features to help you create the best possible printed documents. You can access the printer features in the printer driver, which you use when you send a print job to the printer. To ensure that you have access to all of the printer features, make sure you have installed the printer driver that comes on your Phaser 860 Printer CD-ROM. Updated printer drivers are also available on the Xerox web site: www.xerox.
Print quality modes You can choose between different print quality modes to obtain the best combination of speed and print quality for your job.
TekColor™ color corrections Features You can select a color correction to match particular press specifications or match your computer screen’s colors. Otherwise, select Automatic to let the printer automatically pick the best color correction for elements in your document.
Paper and Print Media ■ Only use the supported paper types, sizes, and weights. ■ Do not use perforated paper. ■ Store the paper on a flat surface, in a relatively low-humidity environment. ■ Avoid storing paper in such a way as to cause wrinkling, bending, curling, etc. ■ Do not unwrap paper until you are ready to use it, and rewrap any paper you are not using. ■ Do not expose paper to direct sunlight. ■ Do not expose paper to high humidity, since moisture can affect feed reliability.
Paper and Print Media Supported paper and print media Standard Paper/ Transparency Tray * HighCapacity Paper Tray ** Bond or equivalent Letter or A4 60-120 g/m2 (16-32 lbs.) •(1) • Bond or equivalent Letter or A4 120-150 g/m2 (32-40 lbs.) ‡ •(1) Media Type/Size/Weight HighCapacity Transparency /Label Tray * Legal Paper Tray * • • Bond or equivalent Executive or A5 60-150 g/m2 (16-40 lbs.) • Bond or equivalent Legal 75-105 g/m2 (20-28 lbs) Heavy paper/cover stock 150-160 g/m2 (40-60 lbs.
Print area of supported paper sizes Print area of supported paper sizes Paper* Sheet size Print area Top/ bottom margins Left/ right margins 1. Letter 215.9 x 279.4 mm (8.5 x 11 in.) 205.9 x 269.4 mm (8.1 x 10.6 in) 5 mm (.2 in.) 5 mm (.2 in.) 2. Executive 184 x 267 mm (7.25 x 10.5 in.) 174 x 253 mm (6.85 x 9.95 in.) 7 mm (.275 in.) 5 mm (.2 in.) 3. Legal 215.9 x 355.6 mm (8.5 x 14 in.) 205.9 x 304.8 mm (8.1 x 12 in.) 25.4 mm (1.0 in.) 5 mm (.2 in.) 4. A4 210 x 297 mm 8.27 x 11.7 in.
To print on envelopes, use the manual-feed slot; see page 34. Paper and Print Media Print area of supported envelope sizes Envelopes Envelope size Print area Top/ bottom margins (A/B) Left/ right margins (C/D) #10 (U. S.) 4.13 x 9.5 in. 3.73 x 8.95 in. .2 in. .275 in. #6.75 (U. S.) 3.65 x 6.5 in. 3.25 x 5.95 in. .2 in. .275 in. Monarch (U. S.) 3.875 x 7.5 in. 3.475 x 6.95 in. .2 in. .275 in.
Loading Trays For a list of the recommended paper, transparencies, and labels that can be used in each type of tray, refer to page 14. Loading the Standard Paper/Transparency Tray You can also refer to the labels inside the tray for loading instructions. 1. Pull out the tray. 2. Load the print media. One-sided job — Load paper with the side to be printed face up. Load letterhead paper face up with the letterhead toward the front of the tray.
3. Observe the fill lines on the left side of the tray. Don't load paper above the Paper fill line. Don't load transparencies or labels above the Transparency/Label fill line. Paper Paper Transparency / Transparency / Label Label 0726-03 0726-02 4. If you loaded paper, make sure that the tray switch on the front-right side of the tray is set to Paper (forward position). If you loaded transparencies, make sure that the tray switch is set to Transparency (back position).
Loading the Optional High-Capacity Paper Tray The optional high-capacity paper tray assembly is located under the base printer. You can have one or two high-capacity paper tray assemblies. The trays are then called the Middle Tray and Lower Tray in the printer driver software. Note Do NOT load transparencies in a high-capacity tray. You can refer to the labels inside the tray for paper-loading instructions. 1. Pull out and completely remove the tray. Loading Trays 0726-12 2.
4. Slide the ream of paper into the tray so that the paper rests up against the angled paper stop at the rear of the tray. The stack of paper should assume the same angle as the paper stop. 0726-10 Note Loading Trays Don't load paper above the fill line on the left side of the tray. 0726-77 Note If you are loading letterhead and printing on one side of the paper, place the paper face up with the letterhead toward the front of the tray.
6. Tilt the back left corner of the tray downward slightly and shake the tray front-to-back several times until the paper is uniformly aligned along the left side of the tray and rear paper stop. 0726-11 7. Re-insert the tray in the printer.
Loading the Optional High-Capacity Transparency/Label Tray The optional high-capacity transparency/label tray replaces the standard paper/transparency tray in the printer. It holds up to 100 sheets of labels or 175 transparencies (instead of 50 for the standard tray). You can refer to the labels inside the tray for loading instructions. Pull out the tray. 2. Load transparencies with the side to be printed face up and the notch in the back-right corner of the tray.
4. If you loaded transparencies, make sure that the tray switch on the front-right side of the tray is set to Transparency (back position). If you loaded labels, make sure that the tray switch is set to Label (forward position). Transparency Label Tr Tr an an sp sp are are nc nc y y La La be be l l Tran Tran spa spa renc renc y y Lab Lab el el 0726-81 0726-78 5. Slide the tray back into the printer.
2. Load the print media. ■ One-sided job — Load paper with the side to be printed face up. Load letterhead paper face up with the letterhead toward the front of the tray. ■ Two-sided job — Load paper with the side to be printed first face down. Place letterhead paper face down with the letterhead toward the back of the tray. For more information on two-sided printing, refer to page 39. Loading Trays 0726-47 3. Observe the fill line on the left side of the tray. Don't load paper above the fill line.
Note If necessary, install the Output Tray Extension into the holes on the back of the printer. This extension keeps your legal-size paper from falling off the printer after it is printed.
Manual-Feed Printing For a list of the recommended papers, transparencies, labels, and business cards that can be used in the manual-feed slot, refer to page 14. You can print one-sided or two-sided jobs from the manual-feed slot. For more information on two-sided printing, refer to page 39. Refer to page 38 for instructions on loading letterhead in the manual-feed slot. Transparencies and envelopes can only be printed on one side; refer to page 32 and page 34 for more information. 1.
4. If necessary, adjust the guide on the right side of the slot for Letter-size (and Legal-size) or A4-size paper. LETTER A4 A5 EXECUTIVE LETTER A4 0726-66 5. When the front panel displays the Waiting for Manual Feed prompt, insert one sheet or envelope into the manual feed slot until the printer pulls it in. Align the paper, transparency, or envelope along the left side of the slot. For transparencies, make sure the notch is along the right side and enters last.
0726-46 0726-55 Check the first print to make sure the image placement is correct. 7. Wait for the front panel to display the prompt again before inserting the next sheet. Manual Feed 6.
Printing on Special Media In addition to bond paper, the printer can print on the following special media: Phaser High-Resolution Photo Paper ■ Phaser Labels and Phaser Business Cards — see page 30 ■ Phaser 860 Transparencies — see page 32 ■ Envelopes — see page 34 ■ Letterhead paper — see page 38 Special Media ■ Printing on Phaser High-Resolution Photo Paper The Phaser High-Resolution Photo Paper can be printed on one side only, since it has a Xerox logo on the reverse side.
Printing on labels and business cards Special Media Guidelines ■ Use only Phaser 860 Printer Color Printing Labels or Xerox Phaser Premium Business Cards; refer to page 6 for more information. ■ If any of the labels or business cards on a sheet are missing, do not use that sheet; it may damage printer components. ■ Keep labels and business cards in a cool, dry place.
■ Choose to manually feed the labels. Don’t place the labels in the manual-feed slot until you are prompted by the printer’s front panel to do so. 3. In the printer driver: ■ Select the tray containing the labels (Upper Tray) or select Manual Feed-Paper. ■ Select one-sided printing. 4. Send the job to the printer. 5. If you selected Manual Feed-Paper, wait until the printer’s front panel prompts you, then insert the first sheet of labels or business cards face down in the manual-feed slot.
Printing on transparencies Special Media Note Use only Phaser 860 Premium or Standard Transparencies. Refer to page 6 for more information. Handle transparencies by the edges and with both hands to avoid fingerprints and creases, which can cause poor print quality. To print on transparencies: 1.
4. If you selected Manual Feed-Transparency, wait until the printer’s front panel prompts you, then insert the first sheet into the manual-feed slot so that the notch of the transparency is on the right side and enters the manual-feed slot last. Wait until you are prompted again before adding the next transparency.
Printing on envelopes Special Media Guidelines ■ Use only the recommended envelope sizes (see page 16) ■ No windows or metal clasps ■ No exposed gummed surfaces ■ For best results, use light-weight, laser-quality envelopes ■ Single-sided printing only ■ Keep unused envelopes in their original packaging to avoid dust and humidity, which can affect print quality and cause wrinkling ■ When prompted, load a single envelope in the manual-feed slot, aligning it along the left side General method f
4. When the printer’s front panel prompts you, insert the envelope in the manual-feed slot: ■ Short side enters first. ■ Flap is face up and closed. Special Media 0726-63 Printing envelopes from Microsoft WORD for Windows 1. From the Tools menu, select Envelopes and Labels. 2. In the Envelopes and Labels dialog box, click the Envelopes tab and type the delivery and return addresses. 3. Click the Feed icon. 4.
Special Media Printing envelopes from Microsoft WORD on a Macintosh 1. From the Tools menu, select Envelopes and Labels. 2. In the Envelopes and Labels dialog box, click the Envelopes tab and type the delivery and return addresses. 3. Click the Feed icon. 4. On the Printing Options tab, select all of the following: ■ Face Down ■ Clockwise Rotation ■ Use Envelope Feeder ■ Envelope feed on left icon: 0726-82 5.
Printing envelopes from other applications on a Macintosh Follow the instructions in the application documentation. If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing on another envelope: From the File menu, select Page Setup. 2. Select the following Page Attributes: 3. ■ Paper: select your envelope size. ■ Orientation: select Landscape. Special Media 1.
Printing on letterhead paper Special Media Letterhead paper can be printed on one side or two sides. Refer to page 14 for the weights and sizes of paper you can use. 1. You can either: ■ Place the letterhead paper in the standard paper/ transparency tray (with the tray switch set to Paper) or a high capacity paper tray. One-sided job — place the letterhead paper face up with the letterhead towards the front of the tray.
Printing Two-Sided Jobs You can have the printer automatically print two-sided (duplex) jobs using Letter-size, A4-size, or Legal-size paper in the paper trays or the manual-feed slot. Refer to page 14 for the weights and types of paper you can use. Do not print two-sided jobs on transparencies, labels, business cards, envelopes, heavy paper, card stock, index stock, or high-resolution photo paper. Caution Do not place paper that was printed on one side back into the printer to print on the second side.
Printing two-sided jobs 1. 2-Sided Printing 2. You can either: ■ Place the paper in the standard paper/transparency tray (with the tray switch set to Paper), legal tray, or a high capacity paper tray, depending on its size. If you are printing on letterhead, refer to page 38. ■ Choose to manually feed the paper. Don’t place the paper in the manual-feed slot until you are prompted by the printer’s front panel to do so.
Setting the printer driver for two-sided printing From the File menu, select Print, and then select Layout. 2. Select Print on Both Sides. 3. Select a binding preference. Windows 95 1. From the File menu, select Print. or 2. Click the Properties button. 3. On the Setup tab, select Print on 2 sides. 4. Check or uncheck Bind on Top Edge. 1. From the File menu, select Print. 2. Click the Properties button. 3. On the Layout tab, select either Flip on Long Edge or Flip on Short Edge. 1.
Troubleshooting Print Quality Band of color(s) missing 0726-87 Determine whether the problem occurs for some colors or all colors by printing the Diagnostic Pages from the printer’s front panel: 1. With Menus highlighted, press the OK key. 2. Scroll to Printable Pages Menu by pressing the Scroll Up or Scroll Down key. 3. Press the OK key. 4. Scroll to Print Diagnostic Pages. 5. Press the OK key.
Band of colors prints correctly Band of one color (magenta) missing 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 6 9 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 6
All four color bars are missing in the test print 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 6 9 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66
Smudges or smears appear on the print 0726-85 ■ On the front panel, select Remove Print Smears. Repeat as needed. With Menus highlighted, press the OK key. b. Scroll to Support Menu by pressing the Scroll Up or Scroll Down key. c. Press the OK key. d. Scroll to Improve Print Quality?. e. Press the OK key. f. Scroll to Remove Print Smears. g. Press the OK key. Supplies a. Be sure to use paper supported by the printer.
Images are too light or too dark Pull out the tray and check the position of the switch on the front-right side of the tray. Push it forward for paper (or labels) and backward for transparencies. After setting the switch correctly, slide the tray back in. ■ Paper (or Label) Transparency Tra nsp are Tra nsp are ncy Pa pe r ncy Pa pe r Tran spa renc y Lab el Tran spa renc y Lab el 0726-04 0726-05 Select another print quality mode in the printer driver, then print the job again; refer to page 11.
Paper Jams Jam prevention tips Use only the recommended papers, transparencies, labels, and business cards. For more information, refer to page 14. ■ Use clean, undamaged paper. ■ Load paper from a newly opened package. ■ Don't add paper above the tray's fill line. ■ If paper is still jamming, flip the paper over in the paper tray. ■ Clean the printer's rollers if they are visibly dirty.
Paper jam — Open exit cover to clear Caution Jams Do not use tools to remove jammed paper from the exit area. Using tools in this area could damage the printer's imaging surface. Solution 1 If the paper has partially exited the printer at the exit slot: 1. Using both hands, remove the jammed paper. If it cannot be removed easily, refer to Solution 2. 0726-16 2. 48 Remove the entire sheet of paper; any pieces left in the printer may cause more jams.
Solution 2 If the paper has partially exited the printer but cannot be removed easily: 1. Open the exit cover. Jams 0726-17 2. Using both hands, remove the jammed paper. If the paper is still caught inside the printer, skip to Solution 3 (Step 2). 0726-18 3. Remove the entire sheet of paper; any pieces left in the printer may cause more jams. 4. Close the exit cover.
Solution 3 If the paper is caught under the Rapid Release Guide: Open the exit cover. 2. Lift the green paper guide. Jams 1. 0726-19 Caution Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge. 3. Lift up on the green tabs and remove the Rapid Release Guide. Do not use any sharp objects in this area of the printer.
4. Remove the jammed paper. Jams 0726-21 5. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the green tabs to snap the guide into place. 0726-22 Note Verify that the Rapid Release Guide is fully installed by gently tugging on it. If it isn’t snapped into place, it may cause jams and print quality problems. 6. Close the exit cover.
Paper jam - Open front cover to clear Open the front cover. Jams 1. 0726-23 2. Using both hands, remove the jammed paper. 3. If there is any resistance to removing the jammed paper, turn the green thumbwheel to help feed the paper. 0726-24 4. Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams. 5. Close the front cover.
Paper jam - Remove upper tray or paper tray to clear 1. Completely remove the upper tray or paper tray. 2. Using both hands, carefully remove the jammed paper. Jams 0726-25 3. Re-insert the upper tray or paper tray. Paper jam - Remove middle tray to clear 1. Completely remove the middle tray. 2. Using both hands, carefully remove the jammed paper. 0726-26 3. Re-insert the middle tray.
Paper jam - Remove lower tray to clear Completely remove the lower tray. 2. Using both hands, carefully remove the jammed paper. Jams 1. 0726-27 3. Re-insert the lower tray. Paper jam, incorrect size - Open exit cover to clear The printer may be trying to print on the wrong size paper. Before clearing the jam, verify that the paper loaded in the source tray is the correct size and is within specifications. Refer to page 14 for information on supported paper sizes and types.
Paper jam - Retry manual feed 1. Using both hands, remove the jammed paper, transparency, label, or business card sheet. Jams 0726-28 2. Verify that the paper (or other media) is the correct size and is within specifications; refer to page 14. 3. Verify that the manual-feed slot is fully extended by gently pushing it downward. 4. When prompted by the display message, reinsert only one sheet of paper or one envelope. Use both hands to guide the sheet until you feel the printer grab the sheet.
Maintenance and Cleaning Adding ink Refer to page 2 for information on Phaser 860 ColorStix II ink. Caution Maintenance Use only Phaser 860 ColorStix® II ink; the use of other ink or ink designed for other Phaser® color printers may affect print quality and reliability. Xerox warranties and service contracts do not cover damage, malfunction, or degradation of performance caused by the use of non-Xerox supplies or consumables, or the use of Xerox supplies not specified for use with this printer.
2. Determine which ink-loading bin needs ink. A label above each bin indicates the color and color number of that bin. 3. Remove the ink stick from its packaging. Note Because the magenta, cyan, and black ink sticks are all dark, refer to its color number; this number corresponds to the bin for that the color. Yellow ink sticks may have a mottled appearance that doesn’t affect print quality. 4. Place the ink stick into the opening of the appropriate ink-loading bin.
Emptying the waste tray Empty the waste tray when the front panel displays a message stating that the waste tray is full. Note To minimize waste ink and optimize performance, leave the printer on all the time. Caution The printer’s interior may be hot. Do not touch the hot surfaces! Open the front cover. Maintenance 1. 0726-23 2. Pull out the maintenance drawer (labeled A), if it is not locked.
Note The maintenance drawer is locked during the warm-up cycle whenever the printer is turned on and while the ink cools after the Eliminate Light Stripes troubleshooting routine. If the maintenance drawer is locked, close all covers and wait 15 minutes before repeating steps 1 and 2. 3. Lift the waste tray (labeled B) from the maintenance drawer. The waste tray may be hot; handle it carefully! 0726-49 Empty the waste tray by gently twisting the tray or tapping it on the sides of a waste container.
6. Re-insert the maintenance drawer in the printer. 7. Close the front cover. Note Maintenance Do not attempt to reuse the waste ink in the printer; it may damage the printer. This damage is not covered under the printer warranty.
Replacing the Maintenance Kit The Maintenance Kit is a consumable that consists of the maintenance roller (labeled C1) that maintains the surface of the imaging drum and counter (labeled C2). The kit is located in the maintenance drawer (labeled A), which is accessed from the printer's front cover. 0726-51 Caution The printer’s interior may be hot. Do not touch the hot surfaces! For replacement instructions, refer to the detailed, illustrated instructions included with the new Maintenance Kit.
Cleaning the Rapid Release Guide 1. Open the exit cover. Maintenance 0726-17 2. Tilt up the green paper guide. 0726-19 Caution Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge.
3. Remove the Rapid Release Guide by lifting up on the green tabs. Do not use any sharp objects in this area of the printer. 0726-20 4. 0726-37 User Guide 63 Maintenance Gently clean the plastic Rapid Release Guide by wiping it with a pre-soaked alcohol cloth (using 90% isopropyl alcohol).
5. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the green tabs to snap the guide into place. Maintenance 0726-22 Note Verify that the Rapid Release Guide is fully installed by gently tugging on it. If it isn’t snapped into place, it may cause jams and print quality problems. 6. 64 Close the exit cover.
Cleaning the maintenance drawer wiper blade 1. Open the front cover. 0726-23 2. Remove the maintenance drawer (labeled A). Maintenance 0726-33 3. Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located on the top of the maintenance drawer between the roller and waste tray. 0726-60 4. Replace the maintenance drawer and close the front cover.
Maintenance Cleaning the exit rollers 1. Open the exit cover. 2. Clean the exit rollers using a pre-soaked alcohol cloth (using 90% isopropyl alcohol). To turn the rollers, turn the green thumbwheel. 0726-53 3. Close the exit cover. Cleaning the paper-feed rollers 1. Open the front cover.
2. Remove the maintenance drawer (labeled A). 0726-33 3. To clean the rollers in rows 1, 2, and 3, use a pre-soaked alcohol cloth (using 90% isopropyl alcohol). To turn the rollers in rows 1 and 3, turn the green thumbwheel. Maintenance 1 2 3 0726-36 4. Clean any ink from the polished metal guide (located between rollers 1 and 2) using a pre-soaked alcohol cloth (using 90% isopropyl alcohol). 5. Replace the maintenance drawer and close the front cover.
Moving and Shipping the Printer Moving the printer within the office 1. Close all of the printer’s doors and covers. 2. Turn off the printer using the power switch located on the rear panel. 0726-80 3. Immediately use the front panel to scroll down to Shut Down for Moving Printer and press the OK key before the front panel goes blank; (you only have 4 seconds). 4. Wait for the printer to complete its cool-down period, during which the ink solidifies, making the printer safe to move.
7. Have two people move the printer to the new location. Shipping the printer To prepare the printer for shipment, complete steps 1 through 5 starting on page 68, then: 1. Open the front cover. Supplies 0726-23 2. Remove the Maintenance Drawer (labeled A) and place it in a plastic bag for storage.
Caution Always remove the Maintenance Drawer before shipping the printer. Shipping the printer with the Maintenance Drawer installed will damage the printer. Close the front cover. 4. Place the printer in its original shipping carton and use the original packing material to pack it. If you don’t have the original carton or packing material, order replacement packaging from Xerox (part number 065-0594-00). 5.
Getting Help Refer to the following resources for information about your printer. The printer’s auto-running CD-ROM guides you to the various resources available for installing and learning more about your Phaser color printer.
Windows driver and driver help system Getting Help If you are using Windows 95, Windows 98, Windows 2000, or Windows NT, install the driver from the Printer CD-ROM and access the printer driver to: ■ Link to relevant web sites from the Troubleshooting tab. ■ View information about the printer features on the driver tabs by clicking the Help button on the tab. ■ View troubleshooting information by clicking a Help button, then selecting the Troubleshooting Guide.
www.colorconnection.xerox.com/ This site helps you get the most from your color printer: Interactive tutorials, color printing templates, and helpful tips for using your printer and favorite software applications. ■ Easy access to online technical support. ■ Customized features to meet your individual needs. Getting Help ■ CentreWare IS www.xerox.com/officeprinting/products/860/sprt.
Customer support centers Getting Help See www.xerox.com/officeprinting/support for the most updated contact information. U. S.
Specifications Material Safety Data Sheet for ColorStix® II Ink SECTION 1- PRODUCT IDENTIFICATION Trade Names ColorStix® II Ink, Black ColorStix® II Ink, Cyan ColorStix® II Ink, Magenta ColorStix® II Ink, Yellow Four color "rainbow" pack Supplies Start-up Kit Xerox Part No.
FIRE FIGHTING INSTRUCTIONS: Avoid inhalation of smoke. As in any fire, wear self-contained breathing apparatus, pressure demand, MSHA/NIOSH approved, and full protective gear. SECTION 6 - ACCIDENTAL RELEASE MEASURES SPILL OR LEAK: Not applicable SECTION 7 - HANDLING AND STORAGE HANDLING: No special precautions, when used as intended. STORAGE: Avoid high temperatures. Keep ink below 60 degrees C (140 degrees F) SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTION EXPOSURE GUIDELINES: None established.
SECTION 13 - DISPOSAL CONSIDERATIONS This product is not a hazardous waste as specified in 40CFR261. TCLP below hazardous waste levels set by EPA. State and local waste disposal requirements, however, may be more restrictive. Manage and dispose of waste in accordance with all federal, state, and local regulations. SECTION 14 - TRANSPORT INFORMATION DOT: Not regulated. SECTION 15 - REGULATORY INFORMATION TSCA: This material has been manufactured in compliance with the EPA Toxic Substances Control Act (TSCA).
SECTION 3 - HAZARDS IDENTIFICATION ROUTES OF EXPOSURE: Skin, eyes POTENTIAL HEALTH EFFECTS: Health effects from this product are expected to be negligible, when product is used as intended in Xerox Phaser® 860 Color Printers. Immediate Effects: Inhalation: Not an expected route of entry Skin: May cause mild irritation. Eyes: May cause mild irritation. Ingestion: Not an expected route of exposure. Chronic Effects: None known or expected. SIGNS AND SYMPTOMS OF EXPOSURE Mild skin or eye irritation.
SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTION No special protection indicated when used as intended. SECTION 9 - PHYSICAL AND CHEMICAL PROPERTIES APPEARANCE: Clear liquid impregnated into maintenance roller. ODOR: Mild SOLUBILITY IN WATER: No data SPECIFIC GRAVITY: Specific gravity of fluid is 0.97 (water=1) SECTION 10 - STABILITY AND REACTIVITY STABILITY: Stable.
SECTION 16 - OTHER INFORMATION Original preparation date:10/3/00 Xerox Corporation Office Printing Business Environmental, Health & Safety P.O.
SECTION 5 – FIRE-FIGHTING MEASURES FLASH POINT (TCC): 56 degrees F FLAMMABLE LIMITS (% BY VOLUME): LEL: NA UEL: NA AUTOIGNITION TEMPERATURE degrees F (degrees C): NA EXTINGUISHING MEDIA: Isopropyl-alcohol fires may be extinguished using carbon dioxide, dry chemical or alcohol foam. Water may be used to cool containers exposed to the fire. UNUSUAL FIRE OR EXPLOSION HAZARDS: Isopropyl alcohol may release vapors which may ignite at or above flash point.
SECTION 10 – STABILITY AND REACTIVITY STABILITY: Stable HAZARDOUS POLYMERIZATION: Will not occur. INCOMPATIBILITIES / CONDITIONS TO AVOID: Caustics, amines, alkanolamines, aldehydes, ammonia, strong oxidizing agents and chlorinated compounds. HAZARDOUS DECOMPOSITION PRODUCTS: Carbon monoxide SECTION 11 – TOXICOLOGICAL INFORMATION Not Available SECTION 12 – ECOLOGICAL INFORMATION Not Available. SECTION 13 – DISPOSAL CONSIDERATIONS Follow Federal, State and Local Regulations.
Fire Hazard: Yes Pressure Hazard: No Reactivity Hazard: No TSCA INVENTORY STATUS: inventory. All components listed are on the TSCA SECTION 16 – OTHER INFORMATION The information provided herein is compiled from internal reports and data from professional publications. It is furnished without warranty of any kind, expressed or implied. It is intended solely to assist in evaluating suitability and proper use of the material and in implementing safety precautions and procedures.
Specifications 84 Phaser 860 Color Printer
Index Numerics 2-sided jobs 39 A accessories ordering information 1 adding ink 56 alcohol wipes material safety data sheet 80 Automatic color correction 12 B Supplies Back key 8 binding preference 39 Black and White color correction 12 business cards 14 part numbers 7 printing on 30 storing 30 C User Guide Index Cancel Print key 8 cart for printer part number 3 carton for shipping 70 caution symbol xiv CD-ROM for printer 71 CentreWare IS 73 cleaning 56 exit rollers 66 paper-feed rollers 66 Rapid R
clearing jam in manual-feed slot 55 incorrect size 54 open exit cover to clear 48 open front cover to clear 52 remove middle tray to clear 53 remove upper tray to clear 53 remover lower tray to clear 54 clearing jams 47 color connection 73 color corrections 12 colors missing 42 colors of ink sticks 57 ColorStix II ink loading 56 material safety data sheet 75 part numbers 2 Commercial Press color correction 12 consumables adding ink 56 Maintenance Kit 61 warranty viii counter in maintenance kit 61 cover pape
envelopes creating in application 34 guidelines 34 print area 16 printing from Macintosh applications 37 printing from Microsoft Word for Windows 35 printing from Microsoft Word on a Macintosh 36 printing on 34 sizes 16 storing 34 using the manual-feed slot 26 error conditions 9 Euroscale Press color correction 12 exit cover clearing jam 48 exit rollers cleaning 66 F Supplies Fast Color print quality mode 11 Feature Set, DP part number 4 features of the printer 10 fill lines high-capacity paper tray 20 h
high-capacity paper tray loading 19 part number 3 high-capacity transparency/label tray loading 22 part numbers 3 high-resolution photo paper part numbers 6 printing on 29 hot surfaces symbols xiv I images too light or too dark 46 incorrect size of paper causing jam 54 information key 8, 71 information pages 9, 71 infoSMART 72 ink loading 56 ink saving print quality mode 11 internal hard drive part number 4 J jams 47 K keys front panel 8 Index L labels 14 in high-capacity transparency/label tray 22
loading high-capacity paper tray 19 high-capacity transparency/label tray 22 legal paper tray 23 standard paper/transparency tray 17 low supplies 9 lower tray clearing jam 54 M Index User Guide Supplies maintenance 56 Maintenance Drawer part number 2 maintenance drawer wiper blade cleaning 65 Maintenance Kit life 1 part numbers 1 replacing 61 maintenance safety xi manual-feed slot 26 jam 55 manuals 71 margins envelopes 16 paper 15 material safety data sheet CleanTex Alcopad 80 ColorStix II ink 75 silic
N network card part number 5 None color correction 12 notch in transparencies 32 O OK key 8 orientation 39 output tray extension 25 part number 2 Index P paper 13 in high-capacity paper tray 19 in standard paper/transparency tray 17 margins 15 part numbers 5 print area 15 sizes 14, 15 storing 13 using the manual-feed slot 26 paper guide 62 paper jams 47 paper trays loading 17 part numbers 3 paper types 14 paper weights 14 paper-feed rollers cleaning 66 photo paper printing on 29 photographic print qua
printer DP feature set 4 front panel 8 print speed 11 quality modes 11 printer CD-ROM contents 71 printer drivers location 71 uses 72 printer station part number 3 printer warranty vii printing two-sided jobs 39 protective ground symbol xiv Q quality modes 11 quality of prints 42 R Supplies Rapid Release Guide cleaning 62 part number 2 remove ink smears 45 repacking the printer 70 resellers 73 roller in maintenance kit 61 rollers cleaning exit rollers 66 cleaning paper-feed rollers 66 S User Guide I
standard paper/transparency tray loading 17 part numbers 3 Standard print quality mode 11 storing envelopes 34 labels and business cards 30 paper 13 supplies ordering information 1 SWOP Press color correction 12 symbols on printer xiv T TekColor color corrections 12 temperature range xi Toyo color correction 12 transparencies in high-capacity transparency/label tray 22 in standard paper/transparency tray 17 part numbers 6 print quality modes 11 printing on 32 sizes 15 using the manual-feed slot 26 transpa
waste tray emptying 58 part number 2 web sites 72 weight of printer xii weights of paper 14 wiper blade cleaning 65 X Xerox web sites 72 Supplies Index User Guide 93
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