User's Manual

Troubleshooting
Xerox
®
Phaser
®
6022 Printer 113
User Guide
Symptom Cause Solution
The altitude setting is incorrect. Adjust the altitude setting of the printer.
For details, see Adjusting the Altitude on
page 90.
Condensation inside the printer
causes partial blanks or creased
paper.
Turn on the printer and leave it on for at
least one hour remove the condensation.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/6022support.
Vertical blanks The lenses are being blocked. Clean the lenses inside of the printer. For
details, see Cleaning the LED Lenses on
page 83.
The printer is worn or damaged. For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/6022support.
The toner cartridges are not
Xerox
®
toner cartridges.
Replace the toner cartridges with
genuine Xerox
®
toner cartridges. For
details, see Consumables on page 91.
Slanted printing The paper guides are not
correctly adjusted to the paper
size.
Reset the paper tray guides. For details,
see Loading Paper on page 63.
Colors are blurry or there is white
area around objects
Color-to-color alignment is not
correct.
Perform an automatic color registration
adjustment. For details, see Color
Registration on page 88.
Blotchy or mottled images The paper is too light or too thin. Choose a different paper type at the
control panel, in the application, and in
the print driver.