Version 2.
©2014 Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Contents 1 Introduction Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Who should use this Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Machine Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Cloning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clone a Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Administrator and Key User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure the Administrator Account . . . . . . . .
Contents Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction • • • 1 Welcome on page 2 Machine Models on page 3 Control Panel Overview on page 4 Phaser 4622 System Administrator Guide 1
Introduction Welcome WELCOME to the Xerox Phaser 4622. Who should use this Guide? This Guide is intended for System Administrators who need to install, setup and manage printers and other services on their network. To use the procedures in this Guide effectively, System Administrators must have previous experience working in a network environment and must possess Supervisor, Administrator, Account Operator, or equivalent rights to the network.
Introduction Machine Models The Xerox Phaser 4622 is a mono laser printer. The features and functions available on your machine depend on the model you have purchased. Xerox Phaser 4622 The Xerox Phaser 4622: • Supports printing from a USB flash drive and has the capability of storing print files on the machine. • Prints at 55 pages per minute for Letter size paper or 52 pages per minute for A4 size paper. • Prints at 65 pages per minute for Letter size paper or 62 pages per minute for A4 size paper.
Introduction Control Panel Overview LCD Display Return Button 4 Menu Button Status Indicator Phaser 4622 System Administrator Guide OK Button Directional Buttons Alphanumeric Keypad Stop Button Help Button Power Save Button
Machine Connection 2 This chapter shows you how to connect your machine to a network and configure Ethernet settings.
Machine Connection Connection Ports Front View Type A USB Port 6 Phaser 4622 System Administrator Guide
Machine Connection Rear View Type A USB Port Type B USB Port Card Reader Slot Ethernet Port Interface Ports Front USB 2.0 Port This port is provided for connection to a USB flash drive and is used as an input port for printing jobs and performing software upgrades. Rear Card Reader Slot for the Configuration Card.
Machine Connection Ethernet Port - 10/100/1000 Mbps The machine is compatible with TCP/IP, SMB, LPD, AppleTalk, NetWare, IPP, HTTP, DHCP, LDAP, SNMP, DNS and Port 9100. It supports an Ethernet connector as a standard feature, and wireless connectivity as an option. Initial Connection Follow these steps to physically connect your machine to the network: 1.
Machine Connection AppleTalk, NetWare and TCP/IP protocols ethernet can be switched automatically according to the applied ethernet transmission protocol. The Ethernet interface will automatically detect the speed of your network. The machine supports hub/switch speeds of: • Auto • 10 Mbps Full-Duplex • 100 Mbps Full-Duplex • 1000 Mbps Full-Duplex • 10 Mbps Half-Duplex • 100 Mbps Half-Duplex Setting the Ethernet speed at the machine 1. 2. 3. 4. 5. 6. 7. 8. 9.
Machine Connection 5. 6. 7. 10 Enter the Administrator’s Password. The default is 1111 and press the OK button Confirm printing by selecting Yes and pressing the OK button. Press the Menu button to return to the status screen.
Machine Connection CentreWare Internet Services CentreWare Internet Services is the embedded HTTP server application that resides in the machine. Internet Services allows Administrators to change network and system settings on the machine from the convenience of their desktops. Many features available on your machine will need to be set via the machine and the CentreWare Internet Service. Many of the features available within Internet Services will require an Administrator Username and Password.
Machine Connection 6. The Keep Alive Timeout setting determines how long the machine's Internet Services pages will wait for a response from a connected user before terminating the connection. Enter the required number of seconds (1 - 60) in the Keep Alive Timeout entry box. Note Generally, a user being connected to the machine using Internet Services for an extended period will slow down and tie up connections.
3 Network Installation This chapter explains how to setup the machine to operate in the following environments: • Network PING Test on page 14 • TCP/IP on page 15 • Service Location Protocol (SLP) on page 21 • Simple Service Discovery Protocol (SSDP) on page 22 • Windows Internet Name Service (WINS) on page 23 • AppleTalk on page 25 • NetWare on page 26 • Unix on page 28 • Cloning on page 36 • Wireless Networking on page 38 • SMTP on page 41 • WSD on page 42 Phaser 4622 System Administrator Guide 13
Network Installation Network PING Test Ping is a computer network administration utility used to test whether a particular host is reachable across an Internet Protocol (IP) network and to measure the round-trip time for packets sent from the local host to a destination computer, including the local host's own interfaces. Procedure 1. 2. 3. 4. 5. 6. 7. 8. Press the Menu button on the machine and select Tools. Enter the Administrator’s Password.
Network Installation TCP/IP These instructions describe how to configure the following via CentreWare Internet Services: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The device supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4. IPv4 Settings can be configured directly at the device user interface, or remotely, via a web browser using Internet Services. IPv6 can only be configured using Internet Services.
Network Installation DNS Configuration 1. Press the Menu button on the machine and select Tools. 2. Enter the Administrator’s Password. The default is 1111 and press the OK button 3. Select Setup and press the OK button. 4. Select Network Settings and press the OK button. 5. Select TCP/IPv4 and press the OK button. 6. Select Static and press the OK button. 7. Select Primary DNS Address and press the OK button. 8. Use the arrow keys to set the IP address of the primary DNS server, then press OK. 9.
Network Installation 3. 4. 5. 6. 7. 8. 9. Click on the Properties tab. Click on the Connectivity link. Click on the Protocols link. Click on the TCP/IP tab. In the General section, select the required Dynamic Addressing method: • BOOTP. • DHCP. Click Apply. If prompted, enter the Administrator’s User ID admin and Password 1111 and click on Login. Click on the OK button when the confirmation message box appears. Configure TCP/IP Settings using CentreWare Internet Services IPv4 1. 2. 3. 4. 5. 6. 7.
Network Installation Zero-Configuration Networking 14. Select the Self Assigned Address enabled box to allow the machine to assign itself an IP address of 169.254.x.x. This is useful in situations where the device cannot connect to the DHCP server to obtain an IP address. 15. Select the Multicast DNS enabled box if you want to enable the device to perform DNS queries over IP Multicast.
Network Installation DNSv6 11. Enter a valid IPv6 Domain Name. 12. Enter an IP address for the Primary DNSv6 Server Address. Enter an IP address for Secondary DNSv6 Server Address. 13. Check the box to enable Dynamic DNSv6 Registration. Note If your DNS Server does not support dynamic updates there is no need to enable DDNS. 14. Scroll down the page and click on the Apply button to save the changes. Test Access 1.
Network Installation Zero-Configuration Networking: • Self Assigned Address (IPv4) – Allocates an IPv4 address without using a DHCP server. This check box is selected when IP Address Resolution is set to Autonet. This is a display-only item. • Self Assigned Address (IPv6) – Displays “Enabled”. This is a display-only item.
Network Installation Service Location Protocol (SLP) SLP is a protocol that provides a flexible and scalable framework for providing hosts with access to information about the existence, location, and configuration of networked services. SLP is useful in enterprise networks. To change the configuration of the Service Location Protocol (SLP) Service Agent for the printer: 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3.
Network Installation Simple Service Discovery Protocol (SSDP) SSDP provides a mechanism which network clients can use to discover network services. To enable SSDP: 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link. 5. Click on the Protocols link. 6. Click on the SSDP link. 7. Check the Enable Checkbox. 8.
Network Installation Windows Internet Name Service (WINS) WINS settings enable the printer to register its IP name and address so other devices on the network can refer to it by name. To enable SSDP: 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link. 5. Click on the Protocols link. 6. Click on the WINS link. 7. Check the Enable Checkbox. 8.
Network Installation SNMP Configuration Allows you to configure the following options when accessing the machine via SNMP v1/v2c. SNMP Properties: Protocol Enable – Allows you to enable or disable the SNMP v1/v2c protocols. Edit SNMP Properties – Displays the page which allows you to set the following SNMP v1/v2c properties. Community Names: • GET Community Name (Read Only) – Enter the community name used for display. • SET Community Name (Read/Write) – Enter the community name used for display and update.
Network Installation AppleTalk Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Existing operational AppleTalk network. 2. AppleTalk Name to assign to your printer. 3. AppleTalk Zone (if used) where your printer will reside. Procedure Setup AppleTalk via CentreWare Internet Services 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2.
Network Installation NetWare NDPS/NEPS Novell® Distributed Print Services (NDPS) / Novell® Enterprise Print Services (NEPS) allow Administrators to manage print resources centrally from anywhere on the network. The Xerox NDPS/NEPS Solution allows you to use Novell NDPS/NEPS with many models of Xerox printers. Refer to www.xerox.com for installation procedures and to download the Xerox NDPS Solution.
Network Installation 12. Check the Select to save new password box to ensure that the password is saved. 13. Enter a directory tree and context for the machine in the NDS Tree and NDS Context fields. 14. Novell suggests using typeful names when entering Name Context and Directory Service Tree information, for example: cn=contextname.ou=organization.o=company.c=country. 15. Enter the hostname of the server that contains the Bindery in the Primary File Server field. 16.
Network Installation Unix HP-UX Client (Version 10.x) HP-UX workstations require specific installation steps to communicate with the machine. The machine is a BSD-style UNIX printer, whereas HP-UX is a System V-style UNIX. IMPORTANT All UNIX commands are case sensitive, so enter the commands exactly as they are written. Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1.
Network Installation 9. 10. 11. 12. 13. c. Click on Remote Printer is on a BSD System. d. Click on OK to complete the form. Click on Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the Add Remote Printer/Plotter form. Click on File: Exit. Click on File: Exit Sam. Enter Exit to exit Super User mode. Test the queue created, by entering the command: Note lp -d queuename /etc/hosts. 14. Verify that the job prints at the machine. tty Method 1.
Network Installation Solaris 2.x Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Existing operational network utilising the TCP/IP protocol. 2. Ensure that the machine is connected to the network. 3. Static IP Address for the machine. 4. Subnet Mask Address for the machine. 5. Gateway Address for the machine. 6. Host Name for the machine. Procedure 1.
Network Installation tty Method 1. Enter su to access Super User mode. 2. Enter sh to run the Bourne shell. 3. Define the machine as a BSD style printer, by entering the command: lpsystem -t bsd hostname Note Where hostname is the machine hostname from the /etc/hosts file. 4. Create the queue, by entering the command: lpadmin -p queuename -s hostname -T unknown -I any Note Where queuename is the name of the queue being created. 5. 6. 7.
Network Installation GUI Method 1. Log in as root. 2. From the main desktop, select the icons System Administration: Printers: Printer Manager. 3. Click on Printer: Add Remote: UNIX.... 4. Enter the following information into the Add Remote UNIX Printer form: a. Host: hostname. Where hostname is the machine Host Name from the /etc/hosts file. b. Printer: name of the queue being created. For example: dc xxxq. c. Click on OK to complete the form. 5. Click on OK in the Message window. 6. Click on Host:Exit.
Network Installation Procedure 1. Follow the steps in Chapter 3, Configure Static Addressing using the Machine, Procedure on page 15, then return to this page. Create the Print Queue 1. Ensure that the Common UNIX Printing System (CUPS) is installed and started on your client. Note The latest version of CUPS is available at cups.org. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Open the web browser from your Workstation. Enter http://127.0.0.1:631/printers in the Address bar. Press Enter. Click on Add Printer.
Network Installation Linux LPR via PrintTool Static Addressing Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Linux operating system that supports PrintTool. Note Not all distributions of Linux support PrintTool. Procedure 1. See Chapter 3, Configure Static Addressing using the Machine, Information Checklist on page 15. Create the Print Queue 2.
Network Installation Dynamic Addressing Procedure IMPORTANT Follow the steps on page 16, then return to this page. Click on BOOTP in step 9. Create the Print Queue 24. Follow the steps above in Create the Print Queue on page 34. Linux LPRng Static Addressing Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Linux operating system that supports PrintTool.
Network Installation Cloning Cloning enables you to conveniently copy the settings of one machine and transfer them to another machine. Groups of settings can be cloned, depending on the optional services installed on the machine. It is not possible to use cloning to install additional services. Note Any jobs in the print queue must be allowed to complete or be deleted before performing a software upgrade. Procedure 1. Clone a Machine - select and save the features or settings.
Network Installation 6. 7. 8. 9. In the Install Clone File area, click on the Browse button. If prompted, enter the Administrator’s User ID admin and Password 1111 and click on Login. Click on the .dlm cloning file located on the laptop or PC. Click on Open. Click on Install to submit the file to the machine. The machine will not be available over the network for several minutes.
Network Installation Wireless Networking The Phaser 4622 can be fitted with an optional wireless network card to allow print jobs to be submitted via a wireless network. Procedure 1. 2. Install the wireless network card - refer to the kit instructions. Configure Wireless LAN settings - select and save the features or settings. Configure Wireless LAN settings Before configuring wireless networking, ensure that the machine is located in an area where a strong wireless signal will be detected. 1.
Network Installation To connect to a wireless network manually using the CentreWare Internet Services: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 12. 2. 3. 4. 5. Click Properties. In the Properties pane at the left of the window, under Protocols, select Wireless Setup. In the SSID field, enter the SSID.
Network Installation SMTP Simple Mail Transfer Protocol (SMTP) is used by the machine for sending e-mail alerts to the e-mail addresses specified in the Alert Notifications section of the web interface. To configure SMTP: 1. At your workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link. 5. Click on the Protocols link. 6. Click on the SMTP Server link. 7. Enter the server domain. 8.
Network Installation WSD Web Services for Devices (WSD) is technology from Microsoft that provides a standard method for discovering and using network connected devices. It is supported in Windows Vista or later and Windows Server 2008 operating systems. WSD is one of several supported communication protocols. Enabling WSD 1. 2. 3. 4. 5. 6. 7. At your workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press Enter. Click on the Properties tab.
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Printer Drivers 4 This chapter explains how to install the printer drivers on your computer.
Printer Drivers Windows Printing LPR Printing Ensure Print Services for Unix is enabled Follow the relevant steps below that are specific to your operating system: Windows XP 1. From your Workstation, load the CentreWare Print Drivers CD into your CD drive. If the CD autoruns, click on Exit. 2. Verify that Print Services for Unix is loaded 3. Click on Start. 4. Click on Control Panel. 5. Double-click on Add or Remove Programs. 6. Click on Add/Remove Windows Components in the left hand column. 7.
Printer Drivers 5. 6. 7. 8. Click on the OK button. Click on the Next button. Click on the Finish button. Close the Add/Remove Programs window. Windows Vista or later 1. Click on Start, Control Panel and double-click on Programs and Features. 2. Double-click on Windows Features. 3. In the Turn Windows Features on and off window, expand the Print Services menu. 4. Click on LPR Port Monitor to enable the service. 5. Click on the OK button. Your computer may need to restart. Install Printer Driver 1. 2.
Printer Drivers 10. 11. 12. 13. 14. 15. 16. 17. Click on the OK button. You will be prompted for a Printer Driver. Click on Have Disk. Click on the Browse button. Locate the Drivers folder on the CD and select the required Printer Driver file .inf. Click on the Open button. Click on the OK button. Click on the Printer Model from the list. Click on the Next button. Note For Win Vista or later only, follow these steps to finish: 18. 19. 20. 21. a.
Printer Drivers Select Enable. The Printer URL field will show the http:// IP address of the device and the ipp:// IP address of the device. 8. Enter text for the Printer Name, Printer Information, and Printer Location, if required. 9. Enter a number for the Multiple Operation Timeout. The default is 300. 10. Enter a number for the Time to Keep Jobs in History. The default is 1. 11. Enter information for the Operator Message. 12. Click Apply. 7. Install Printer Driver 1.
Printer Drivers 17. 18. 19. 20. Select the Printer Model and Click on the OK button. Click on Yes if you wish to make this the default printer. Click on the Next button. Click on the Finish button. Raw TCP/IP Printing (Port 9100) Raw TCP/IP is a printing protocol that is similar to LPR printing. Also known as a direct TCP/IP connection or sockets interface, it sends information directly to the machine and does not require a Line Printer Daemon (LPD).
Printer Drivers 4. Select Local Printer attached to this computer. Note If already selected, click on Automatically detect and install my Plug and Play printer to deselect it. 5. 6. 7. 8. Click on the Next button. Click on Create a new port. Click on Standard TCP/IP Port from the Type of Port pull down menu, and click on the Next button. Follow the relevant steps for your configuration: Note Windows XP a. b. c. d. e. f. g. The Add Standard TCP/IP Printer Port wizard opens Click on the Next button.
Printer Drivers 21. Click on the Next button. 22. The Printer Sharing Screen appears. Note If you will be sharing this printer with other clients, then: 23. 24. 25. 26. 27. 28. a. Select Share Name. b. Enter a Share Name. c. Click on the Next button. Enter the Location (Add a Comment if necessary.) Click on the Next button. Click on Yes to print a test page. Close the Test Page window if necessary. Click on the Next button. Click on the Finish button. The printer driver will install.
Printer Drivers AppleTalk Printing The Internet Services AppleTalk® page allows you to configure the machine to support AppleTalk®. Information Checklist 1. 2. The AppleTalk settings must be correctly configured on the machine. Locate the CentreWare Print Drivers CD delivered with your machine. Configure AppleTalk 1. At your workstation, open the Web browser and enter the TCP/IP address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link.
Printer Drivers 4. 5. 6. 7. On the General tab, if the AppleTalk Protocol is in the list of installed protocols, make sure that it is selected. If the AppleTalk protocol is not listed, install it using the documentation provided by Microsoft, then return to this page. Follow the steps below that are specific to your operating system: Windows XP a. Click on Start. b. Click on Network Connections c. Click on Add Printer. Windows 2003 a. Click on Start, (Settings). b. Click on Printers. c.
Printer Drivers 16. 17. 18. 19. 20. 21. 22. 23. Click on Open (and Open again, if necessary). Click on the OK button. Select your Printer Model from the list and click on the Next button. Enter Printer Name (or accept the default name). Click on the Next button. If you want this to be your default printer, click on Yes. Click on the Next button. The Printer Sharing screen appears. Note If you will be sharing this printer with other clients, then: 24. 25. 26. 27. 28. 29. a. Select Share Name. b.
Printer Drivers 11. Select the correct printer model from the list. 12. Click on the Next button. The printer driver will install. 13. Click on the Finish button. Configure your Printer Driver Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. The Phaser 4622 printer driver should be installed on your Windows operating system. Procedure 1. 2. 3. 4. At your workstation, open your Printers folder.
Printer Drivers Printing Preferences Printing Preferences contains all the driver features and allows you to set default settings for the driver. 1. Within your Printers folder, right-click on the Phaser 4622 printer driver and select Printing Preferences. Note Click on the Help button in the driver to view information about each feature. Paper/Output 2. Click on the Paper/Output tab. 3. In Job Type, select one of the following job types: • Normal Print. • Secure Print. • Sample Set. • Delay Print.
Printer Drivers 7. Configure any other print settings, such as 2-Sided Printing, then click OK. Note Any options selected in Printing Preferences will become the default settings for your driver. Saved Settings 1. Ensure that you are on the Paper/Output tab. 2. Click on the Saved Settings menu. 3. To save your driver settings, click on the Save button and enter a name to describe the settings. 4. Click on the OK button. 5. The settings can be selected from the Saved Settings menu.
Printer Drivers Configure the Windows Printer Driver Bi-Directional Communication 1. Follow the steps below that are specific to your operating system: Windows Vista or later: a. Right-click on the printer in the Printers list and select Properties. Windows 2003 a. From the Start menu, click on Settings then Printers. b. Right-click on the printer icon and select Properties. Windows XP a. From the Start menu, click on Printers and Faxes.
Printer Drivers h. Verify that the test page is printed at the machine. Note Windows Vista or later: a. b. c. d. e. f. g. Click on Installable Options. If Bi-Directional setup has not been enabled, then select the options that are installed on the machine. Click on the OK button. Click on Printing Preferences. Change any default printer settings, as required. Click on the OK button. Verify that the test page is printed at the machine.
Printer Drivers Apple Mac TCP/IP Printing (OSX and OS9) Information Checklist 1. 2. The TCP/IP settings must be correctly configured on the machine. Locate the CentreWare Print Drivers CD delivered with your machine. Install the Printer Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. Load the CentreWare Print Drivers CD into your CD drive. Open the CD and select the required language, if necessary. Double-click on the Drivers folder.
Printer Drivers 28. Select the options as installed on your machine. Note If you want to use the Save Job for Reprint feature, then make sure that Job Storage is set to Installed. 29. Click on Apply Changes. 30. Close the Printer Info box. 31. Print a document to verify that the printer is installed correctly. AppleTalk Printing (OS9) Information Checklist 1. 2. The AppleTalk settings must be correctly configured on the machine. Locate the CentreWare Print Drivers CD delivered with your machine.
Printer Drivers Configure your Apple Mac Printer Driver Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. The Phaser 4622 printer driver should be installed on your Macintosh operating system. Procedure Configuration 1. Click on Printer Setup Utility on the Dock and go to step 6, or: 2. Double-click on the hard drive icon on the desktop. 3. Double-click on Applications. 4.
Printer Drivers Accounting - If you have an Network Accounting installed, you can enable Accounting in the driver. For further information refer to the relevant Accounting feature in the System Administration CD1. • Xerox Features - Job type (e.g. saved job), 2 sided, output destination. A summary of settings is shown under Summary. When you have set the options you require, select File and Save As, and enter a name for the Preset. You may save multiple Presets with differing combinations of settings.
Printer Drivers Printer Driver Options Enable/Disable the Banner Sheet From the Printer Driver: 1. 2. 3. 4. 5. 6. 7. From the Start menu, for: • Windows 2003 - click on Settings then Printers. • Windows XP - click on Printers and Faxes. If you cannot see this option in the Start menu, then click on Start, followed by Control Panel first. • Windows Vista or later- click on Control Panel then Printers. Right-click on the required printer icon. Click on the Preferences button.
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5 Network Accounting This chapter explains how to set up the Network Accounting service of the machine.
Network Accounting Overview Network Accounting is available on machines configured with an optional hard drive and provides the ability to manage usage of the machine with detailed cost analysis capabilities. Print jobs are tracked at the machine and stored in a job log. Users must enter their accounting IDs to access the machine, which allows information about the jobs performed to be recorded in the job log.
Network Accounting Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Ensure that the machine is fully functioning on the network prior to installation. 2. TCP/IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed. 3. Install and configure the Xerox-certified Network Accounting Solution Package on your network.
Network Accounting Enable and Configure Network Accounting 1. 2. 3. 4. 5. 6. Press the Menu button on the machine and select Tools. Enter the Administrator’s Password. The default is 1111 and press the OK button. Select Accounting Enablement and press the OK button. Select On and press the OK button. Select Authentication and press the OK button. Select On to enable authentication or Off to disable authentication: • On - Users will be required to enter a valid Account ID for any job.
Network Accounting Win 2000 From the Start menu, click on Settings and Printers. Right-click on the machine printer icon. Click on Properties. Click on Configuration. Click on Accounting. Click on Xerox Network Accounting from the Accounting System menu.
Network Accounting 8. 9. Enter a name to define the preset, for example Accounting. Click on the OK button. Ensure that the Accounting preset is selected in the Presets menu each time you print. 10. Click on Print. 11. Enter your Network Accounting information. 12. Click on the OK button to print the document.
Network Accounting Test Network Accounting 1. 2. • • • • Open a document on your workstation, select the Phaser 4622 printer driver and print your document. You should see the Accounting ID screen. Enter your Network Accounting User and Accounting ID and click OK. It may be necessary to check the network accounting solution software or server configuration to verify the Account ID. Distribute the printer drivers with the Network Accounting option already selected (if possible).
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6 Security This chapter describes how to configure the Security features for the machine. The following features can be installed and configured: • Security @ Xerox on page 74 • Xerox Secure Access on page 75 • Administrator and Key User Accounts on page 78 • 802.
Security Security @ Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information web site located at www.xerox.com/security.
Security Xerox Secure Access Overview Administrators can configure the device so that users must be authenticated before they can access specific services or areas. Xerox Secure Access provides a means of authenticating users via an authentication server and optional card reader. Xerox Secure Access and Accounting Secure Access can be enabled with Network Accounting to provide accounting functionality. Information Checklist 1. Ensure the Xerox device is fully functional on the network.
Security Configure Xerox Secure Access on the Device To configure Xerox Secure Access on the Device: 1. Access the Xerox Secure Access page, as described in Access the Xerox Secure Access Page on page 76. 2. Check the server communication address, as described in Configure Xerox Secure Access on page 76. 3. Configure Secure Access settings, as described in Configure Xerox Secure Access on page 76. Access the Xerox Secure Access Page To access the Xerox Secure Access Page: 1.
Security 7. In Default Prompt, specify the prompt that will show on the Xerox device screen to tell the user what they need to do to be authenticated at the device. Note If the Title and Prompt have been configured in the Xerox Secure Access Server, then this information will overwrite the Default Title and Default Prompt text entered within Internet Services. Note On certain Xerox devices the Default Title and Default Prompt cannot be changed. 8. Click Apply. Use Secure Access At the Xerox Device: 1.
Security Administrator and Key User Accounts Overview Administrator and Key User accounts can be configured on the machine to allow access to specific services or areas. Authentication and Accounting Authentication works independently of any accounting access that is enabled on the machine. Information Checklist 5. 6. Ensure that the Xerox machine is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed.
Security 6. Key User access to CentreWare Services can be restricted to particular workstations by entering the IP addresses of the authorized workstations into the Host Access List field. Note Multiple IP address entries should be separated by a comma. 7. The default Key User login name is KeyUser and the default password is 1234. The Key User login name and password can be changed by entering new values in the appropriate fields. Note The password cannot be left blank. 8.
Security 802.1X Authentication This is the procedure to follow to install and setup 802.1X Authentication: 1. Overview on page 80 2. Information Checklist on page 80 3. Enable 802.1X on page 80 Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.
Security 10. Using the number keys, enter the Password then press the OK button. 11. Press the Menu button to exit Tools. Enable 802.1X using the CentreWare Internet Service 1. 2. 3. 4. 5. 6. 7. 8. 9. At your Workstation, open the web browser, enter the TCP/IP Address of the machine into the Address bar. Press Enter. Click on the Properties tab. Click on the Security link. Select 802.1X in the directory tree. Under the 802.1X area, checkmark the 802.1X enable box.
Security Image Overwrite Security Overview Image Overwrite Security is available on printers configured with an optional hard drive and protects against unauthorized retrieval of confidential data from the machine by removing image data that is left when jobs are processed. When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns.
Security Use On Demand Image Overwrite at the Machine This procedure will overwrite the image data that remains in the machine after the completion of a job. Note All existing jobs, regardless of their state, shall be deleted and all job submission will be prohibited for the duration of the overwrite. IMPORTANT Whilst an Overwrite is in progress, the machine should not be used to perform any jobs and the power should not be switched off. 1. 2. 3. 4. 5. 6. 7.
Security Enable the IIO By default, this security feature is disabled. 1. Press the Menu button on the machine and select Tools. 2. Enter the Administrator’s Password. The default is 1111 and press the OK button 3. Select File Security and press the OK button. 4. Select Immediate Overwrite and press the OK button. 5. Select On and press the OK button. 6. Press the Menu button to exit Tools.
Security IP Filtering Overview IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by TCP/IP (Transmission Control Protocol/Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine. Enable IP Filtering 1. 2. 3. 4. 5.
Security 13. Click on the Apply button to accept changes. 14. If prompted, enter the Administrator’s User ID admin and Password 1111, and click on Login. 15. Click on OK.
Security IP Sec IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols, that secure IP communications at the network layer of the protocol stack, using both authentication and data encryption techniques. The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key, following a network negotiating session between the initiator (client workstation) and the responder (printer or server).
Security Audit Log The Audit Log is a list of activities that have been completed at the machine and is displayed in a raw text format. The Internet Services Audit Log screen allows the administrator to enable the machine to download an audit log. IMPORTANT Audit Log cannot be enabled until SSL (Secure Sockets Layer) is enabled on the machine. To enable SSL on a machine, the machine needs to have a Server Certificate.
Security 17 = ODIO Standard complete 18 = ODIO Full started 19 = ODIO Full complete 21 = Delete File/Dir (CPSR) 22 = USB 23 = CPSR Store 24 = CPSR Print Event Description The Audit Log contains a maximum list of the last 15,000 activities on machines with an optional hard drive or a maximum of 500 activities for machines without a hard drive. The activities that are displayed include: • System startups and shutdowns. • On Demand Image Overwrites completed. • Jobs completed. • Store Files jobs.
Security Entry Data This column contains any additional data that is recorded for an Audit Log entry, for example: • Machine name. • Job name. • Username. • Accounting Account ID (when Network Accounting is enabled).
Security Machine Digital Certificate Management & Trusted Certificate Authorities This is the procedure to follow to install and setup the Machine Digital Certificate Management: 1. see Overview on page 91 2. see Information Checklist on page 91 3. Access the Machine Digital Certificate Management Screen on page 92 4. Create a Self Signed Certificate on page 92 5. Create a Request for a Certificate signed by a Trusted Certificate Authority on page 93 6.
Security Access the Machine Digital Certificate Management Screen 1. 2. 3. 4. 5. 6. At your Workstation, open the web browser, enter the IP Address of the machine in the Address bar. Press Enter. Click on the Properties tab. Click on the Security link. Click on the Machine Digital Certificate link. Click on Create New Certificate. You have the option to create a Self-signed Certificate for the machine, or download a request for a certificate to be signed by a Certificate Authority.
Security Create a Request for a Certificate signed by a Trusted Certificate Authority 1. In the Machine Digital Certificate Management screen, click on Certificate Signing Request. 2. Click on the Continue button. 3. Enter the country code that represents the country in which the machine is located, in the 2 Letter Country Code box. The country code must be entered as a two-character ISO 3166 country code.
Security Enable Secure HTTP (SSL) Once the machine has a machine Server Certificate, you can enable secure HTTP. 1. In the Internet Services Properties menu, click on the Connectivity link. 2. Click on the Protocols link. 3. Click on the HTTP link. 4. Click on the Enable checkbox in the Protocol area. 5. Enter the HTTP Port Number if required. The default is 80. 6. Select the Require SSL option in the HTTP Security Mode drop-down menu. 7. Click on the Apply button to accept the changes.
Security SNMP SNMP (Simple Network Management Protocol) settings can be configured via Internet Services. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link. 5. Click on the Protocols link. 6. Click on the SNMP link. 7. Click on the Enable checkbox. Edit SNMP settings 1. Click on the Edit button.
Security Trap Destination Addresses You can specify Trap Destination Addresses. 1. In the Trap Destination Addresses area click Add IP Address. 2. Enter the IP Address and UDP Port Number in the IP Trap Destination Address area. 3. In the Traps area, enter the name in the TRAP Community Name box. 4. Select the Traps to be received. The Traps are: • Printer Traps. • Cold Start Generic Traps. • Warm Start Generic Traps. • Authentic Failure Generic Traps.
Security SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. Click on the Connectivity link. 5. Click on the Protocols link. 6. Click on the SNMPv3 link. 7. Click the Enable checkbox. 8. Enter the Username. 9. Enter the Authentication Password. 10. Select the Algorithm type. 11. Enter the Privacy Password. 12.
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SMart eSolutions 7 This chapter explains how to set up the SMart eSolutions of the machine.
SMart eSolutions Overview SMart eSolutions provides the ability to automatically send data to Xerox to be used for billing (Meter Assistant™) and toner replenishment (Supplies Assistant™). SMart eSolutions provides the following features: • Meter Assistant™ - automatically submits meter reads to Xerox from network machines. This ends the need to collect and report meter read information manually. • Supplies Assistant™ - manages toner supplies for network equipment, and also monitor actual usage.
SMart eSolutions Information Checklist Before registering machines for Meter Assistant™, please ensure that the following tasks have been performed: • Ensure the machine is fully functioning on the network. • TCP/IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed. (Device Direct). • Enable SNMP (SMart eSolutions Client and CentreWare Web). If you want to use SMart eSolutions Windows Client or CentreWare Web, visit www.xerox.com/smartesolutions.
SMart eSolutions SMart eSolutions Device Communication Status 1. 2. 3. 4. 5. 6. At your Workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Click the Status icon. Click on SMart eSolutions. The Device Communication Status section indicates if your machine is successfully communicating with Xerox.
SMart eSolutions 2. 3. 4. To test communication, click on the Test Communication Now button. ‘Please Wait’ will display while the printer tests the communication and displays one of the following: • Test Communication Pass • Test Communication Fail Click on OK. Click on Save Changes to save the changes. Proxy Server Note The Proxy Server page displays when you click on the Configure button for HTTP Proxy Server from the Communications Setup area. 1. In the HTTP area on the Proxy Server page: a.
SMart eSolutions Meter Assistant™ The Meter Assistant™ is a component of SMart eSolutions. The Meter Assistant™ tab on the SMart eSolutions page provides detailed information, including dates, times, and counts of impressions sent in the last billing meter transmission. The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance.
SMart eSolutions Smart eSolutions communication error has occurred - an alert is generated when there is a communication error. 9. Click on Save Changes to save the changes. 10. Click on OK when the acknowledgement message displays.
SMart eSolutions Supplies Assistant™ Eligible machines will automatically be enabled for the Supplies Assistant™ when the machine is registered with Xerox. The Supplies Assistant™ manages supply order to ensure the right supplies are supplied on the right time. To set up Supplies Assistant™, go to www.xerox.com/smartesolutions 1. At your Workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Click the Status icon. 4. Click SMart eSolutions.
SMart eSolutions Maintenance Assistant When calling for assistance you can send up-to- the minute performance related data to Xerox to help diagnose problems. You can also open an online diagnostic session with Xerox directly with Maintenance Assistant. This feature sends your device’s diagnostic information to Xerox to be immediately analyzed and matched with solutions to resolve detected issues. You can also download usage information to your workstation.
SMart eSolutions 6. 7. 8. 9. Once the file is ready, File Ready screen will display, indicating “File Successfully generated”. Right-click on the link UsageLog.csv to download the file. Select Save Target As.... Select the folder you want to save the file in and click on Save. Click on the Close button. If there are any communication problems, a message window will display. Check your configuration and communication settings by clicking the Settings button.
CentreWare Internet Services 8 This chapter explains how to enable and use the CentreWare Internet Services CWIS feature of the machine. The following information is provided.
CentreWare Internet Services Overview CWIS uses the embedded HTTP Server on the machine. This allows you to communicate with the machine through a web browser and gives you access to the Internet or intranet. Entering the IP Address of the machine as the URL in the browser provides direct access to the machine. CWIS not only allows you to change the same basic settings as on the Control Panel, but also allows you to change more specialized settings for the machine.
CentreWare Internet Services Access CWIS Use these instructions to access CWIS, the embedded web pages resident in the machine. 1. Open the web browser from your Workstation. 2. In the URL field, enter http:// followed by the IP Address of the machine. For example: If the IP Address is 192.168.100.100, enter the following into the URL field: 192.168.100.100. 3. Press Enter to view the Home page. 4.
CentreWare Internet Services Status The status tab provides information on the setup and current state of the machine. General The General page allows you to view the Name, Location, IP Address and Status of the machine. 1. At your Workstation, open the web browser, enter the TCP.IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Status tab. 4. Click on the General link. Note All information presented on the Local UI display is also presented in CWIS.
CentreWare Internet Services Alerts The Alerts page allows you to view all current alert messages. Each alert will specify what the problem is and a solution to the problem. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Status tab. 4. Click on the Alerts link. Note The following information is displayed: • • • • Severity - The importance or impact of the problem.
CentreWare Internet Services Consumables The Consumables page allows you to view the status of the Customer Replaceable Units (CRUs) within the machine. The CRUs are toner cartridges and fuser cartridges. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Status tab. 4. Click on the Consumables link. 5. The Status screen may show one of the following options: • Ready • Reorder (Supply is getting low).
CentreWare Internet Services Jobs The jobs tab displays status information on active, completed, saved and personal and secure jobs. Active Jobs The Active Jobs page displays information about the active job list on the machine. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Jobs tab. 4. Click on the Refresh button to update the information in the table.
CentreWare Internet Services Saved Jobs The Saved Jobs page displays information about personal and secure jobs stored on the machine and allows them to be printed. Note Saved job storage is only available on machines configured with an optional 320Gb hard drive. To print a Saved job using CWIS: 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Jobs tab. 4. Click on the Saved Jobs tab.
CentreWare Internet Services Print Print-ready documents can be quickly and easily submitted for printing using the Job Submission page. A print-ready document is a file that has been formatted and saved for printing from the application that created it or the Print to File check box was selected in the printer driver.
CentreWare Internet Services Properties The properties tab is used to configure machine settings. Description The Description Page displays the machine model and serial number and provides fields for the entry of location, Xerox asset number and customer asset number information. Tray Settings The Tray Settings page allows you to set the Mode, Prompt option and Sequence settings for the machine’s media trays.
CentreWare Internet Services Sequence The Sequence settings allow the user or administrator to specify the next tray to use if the current tray runs out of media. The Auto Tray Switching and Auto Tray Sequencing options must be enabled to access these settings.
CentreWare Internet Services General Device Alerts 1. 2. 3. 4. 5. 6. 7. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press Enter. Click on the Properties tab. Click on the General Setup link. Click on the Alert Notification link.
CentreWare Internet Services 8. 9. In the Supplies Management area, select the required options: • Reorder at - sets the percentage at which the toner cartridge and/or drum cartridge Reorder Notification message will be displayed on the local user interface. • Toner Cartridge Status - enables or disables the toner cartridge Reorder Notification on the local user interface. • Drum Cartridge Status - enables or disables the drum cartridge Reorder Notification on the local user interface.
CentreWare Internet Services Power Management The Power Management page allows you to enable the power saving feature and set the inactivity delay before the machine enters power-saving mode. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. 4. If required, enter the Administrator’s User Name admin and Password 1111, and click OK button. 5. Click on the General Setup link. 6.
CentreWare Internet Services Usage Counters The Usage Counters page shows you the number of impressions produced and images sent by the machine. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on Properties tab. 4. Click on the General Setup link. 5. Click on the Billing & Counters link. 6. Click on the Usage Counters link. Click on the Refresh button to view the current usage in the Usage Counters area.
CentreWare Internet Services 7. 8. Click the Enabled radio button to print a banner page before each printing job or click the Disabled radio button to print jobs without a banner page. Click Apply to save the changes. General Print settings The General Print Settings page contains the PCL settings, paper tray size and type settings, configuration menu settings, and default job settings including 2-sided printing and collation. To configure general print settings: 1.
CentreWare Internet Services 5. 6. 7. 8. Click on the Printing link. Click on the Print Spooling Link. Click the Enabled radio button to allow print jobs to be spooled to a file before being printed. Click the Disabled radio button to disable spooling. Click Apply to save the changes. Print Services Reports To print reports: 1. At your Workstation, open your web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab.
CentreWare Internet Services Maintenance Upgrade Management To enable or disable cloning and firmware upgrades on the machine: 1. At your Workstation, open your web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press Enter. 3. Click on the Properties tab. If required, enter the admin username admin and password 1111 and click OK. 4. Click on the Maintenance link. 5. Check the box to enable upgrades and cloning. 6. Click Apply to save the changes.
CentreWare Internet Services Support The CentreWare Internet Services Support page provides easy access to the Xerox web site, to allow diagnostic information to be sent to Xerox or to initiate an on-line troubleshooting session. The page can also be set up to show Xerox support telephone numbers and the contact details for the system Administrator. To Edit Xerox or Administrator Support Contact Details 1. 2. 3. 4. 5. 6. 7.
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Software Upgrade 9 This chapter explains how to upgrade the software on the Phaser 4622. The following information is provided.
Software Upgrade Overview The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Centre Representative, without needing a Customer Service Representative to be present. When should I upgrade the software? Xerox is continually seeking to improve its products and a software revision may become available to improve functionality on the machine.
Software Upgrade Manual Upgrade using CentreWare Internet Services If your machine is connected to the network, it is possible to upgrade the software through CentreWare Internet Services. The machine will need to be configured for TCP/IP and HTTP. Determining whether your machine has a network connection 1. 2. 3. 4. 5. 6. Press the Menu button on the Control Panel. Select Information and press the OK button. Select Information Pages and press the OK button.
Software Upgrade Procedure 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 132 At your Workstation, open the web browser, enter the IP Address of the machine in the Address bar. Press Enter. Click on the Properties tab. Click on Maintenance link. Click on Firmware Upgrade link. Click on Enabled. Click on Firmware Upgrade. If prompted, enter the Administrator’s User ID admin and Password 1111, and click Login. In the Firmware Upgrade box, click on Browse to locate the software upgrade file .
Software Upgrade Manual upgrade using a USB flash drive This section provides instructions to upgrade machine software via a Software Upgrade file stored on a USB flash drive. Note The print queue will be used for this procedure, so further jobs will not be printed until the upgrade has finished. All configured network settings and installed options will be retained by the machine after the Software Upgrade process.
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Troubleshooting 10 This chapter contains problem solving procedures and how to further assistance. For more information, refer to the following sections.
Troubleshooting Problem Solving Procedure This section enables you to identify network-related machine problems. Use the following steps to identify and solve the problem. If the problem is not network related, refer to the User Guide for corrective action. 1. Resolve any local machine problems first. Perform the corrective action that is recommended by the User Guide. Do not attempt to resolve a network problem if the machine functions are not operating correctly. 2.
Troubleshooting Network Accounting Problem Action I cannot use this feature on the machine. 1. 2. 3. 4. 5. 6. 7. Ensure that the machine is configured with an optional hard drive. Press the Menu button on the machine and select Tools. Enter the Administrator’s Password. The default is 1111 and press the OK button. Select Accounting Enablement and press the OK button. Select On and press the OK button. Press the Menu button to exit Tools. Check that Network Accounting is enabled.
Troubleshooting Printing Problem Action I cannot print to the machine. 1. 2. 3. 4. 5. The machine is printing slowly. 1. 2. My jobs are not printing on the correct paper. 1. 2. 3. 4. 138 Phaser 4622 System Administrator Guide Ensure that there are no network connectivity problems with the Xerox machine. Print a Test Page from the Xerox printer driver to the machine to verify connectivity. Ensure that the print server is functional.
Troubleshooting Connectivity Problem Action The machine is not available on the network. Test Network Connectivity 1. Print a Configuration Report at the machine to ensure that the network address information is correctly configured. 2. Ensure that the Online button is enabled within the Tools area at the User Interface screen. 3. Connect to the machine’s IP address 4. Ensure that the machine is configured with an Ethernet speed that matches your hub or switch. 5.
Troubleshooting Problem Action Incorrect TCP/IP Address In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error. There are several possible causes of this: 1. When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine. Solution - Configure the machine with a unique IP Address. 2. The machine cannot connect to the DHCP or BootP server.
Troubleshooting Saved Jobs Problem Action I cannot save jobs The Saved Jobs feature is not available if the Machine is not configured with an optional hard drive. 1. Install the optional 320 Gb Hard Drive. 2. The Hard Drive is full. Delete Saved Jobs from public and private folders to increase available space.
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Appendix A This chapter provides information on features and functionality not covered in the remainder of the System Administration Guide. The following information is provided.
Appendix Management Information Base (MIB) A MIB (Management Information Base) is a database of objects that can be accessed by a network management system. Xerox public MIBs are located at: http://ftp.xerox.com/pub/drivers/MIBs/ Customers can download the MIBs and use their SNMP tool to obtain the required information. Note All information presented on the Local UI display is also presented in the MIB. This includes e-mail addresses, phone numbers and passwords as they are being entered.
Index Numerics 802.
Index GUI method, 30 tty method, 31 static addressing, 15 Unix HP-UX, 28 SCO Client, 31 Solaris Client, 30 Configure Static IP Addressing, 15 Connection initial, 121, 122, 123, 124 Connection Ports, 6 Consumables, 112 Counters, 120 Covers, 53 Create certificate signing request, 91 self signed certificate, 90 Create a New Print Queue from your Workstation, 42 CUPS, 32 CWIS, 11 D DDNS, 8 DHCP, 8, 16 DHCP/Autonet, 16 DNS/DDNS Configuration, 16 Download Audit Log, 86 Dynamic Addressing DNS/DDNS Configuration,
Index IPv4 Filtering, 83 IPv6 Filtering, 83 J Job Management, 116 K Kerberos (UNIX/Linux) authentication configure, 76, 77 enable Mac OS X, 67 Win 2000, 67 Win XP or Vista, 67 overview, 64 verify service enablement, 66 Network Authentication, 76 Network Factory Default button, 109 NWAdmin, 26 O L Last Billing Meter Read, 120 Layout/Watermark, 54 Linux CUPS, 32 Linux CUPS dynamic addressing, 33 static addressing, 32 Linux LPR via PrintTool, 34 static addressing, 34 LPD, 8 M Machine Digital Certificate
Index static addressing, 33 Linux LPR via PrintTool static addressing, 34 Print Services for Unix, 42 Printer Driver install for AppleTalk (Apple Mac), 58 Printer Drivers install for LPR port (Windows), 43 New print queue, 42 Printer drivers configure, 55 printer safety requirements, 13, 41, 63, 71, 97, 107, 127, 133, 141 Printing Preferences, 53, 59 SNMPv3, 95 Solaris 2.
Index Verify the IP Address, 15 View audit log file, 86 View IIO Status, 82 W Who should use this Guide?, 2 Windows Print Driver accounting, 52 bi-directional setup, 52 installable options, 52 paper/output, 53 printing preferences, 53 saved settings, 54 Windows Printing, 42 Windows TCP/IP, 15 Phaser 4622 System Administrator Guide 147
