Xerox Phaser 3635MFP User Guide Version 3.7.21.02.
Prepared and translated by: Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU ENGLAND Copyright © 2008 Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.
Table of Contents Welcome .................................................................................................... 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Related Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents E-mail...................................................................................................... 103 E-mail Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Machine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Customer Support and Supplies Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Optional Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Maintenance........................................................................................... 197 Consumables . . . . . .
Table of Contents iv Xerox Phaser 3635MFP User Guide
1 Welcome Thank you for choosing the Xerox Phaser 3635MFP. This product has been designed for ease of use, but to use your machine to its fullest potential, take some time to read this User Guide. The User Guide provides you with an overview of the features and options that may be available on your machine. To help you familiarize yourself with your new machine please refer to: • Chapter 2 Getting Started. • Chapter 11 Setups.
1 Welcome Introduction The Xerox Phaser 3635MFP is a digital device capable of being used for copying, printing, faxing, and scanning. The features and functions available on your machine depend on the model purchased: Xerox Phaser 3635MFP/S This model provides digital copying, printing and scanning. The device supports scanning to and printing from a USB thumb drive and has the capability of storing print, copy and scan files on the device. It copies and prints at 35 pages per minute.
1 Welcome About This Guide Throughout this User Guide some terms are used interchangeably: • Paper is synonymous with media. • Document is synonymous with original. • Xerox Phaser 3635MFP/S and Phaser 3635MFP/X is synonymous with the machine / device. The following table offers further information about the conventions used within this Guide. Convention Description Example Italic TypeFace Used to denote screen or tab titles.
1 Welcome Related Information Sources Information on this family of products can be found in: 1. This User Guide 2. The Quick Use Guide 3. The System Administration CD 4. The Xerox website http://www.xerox.
1 Welcome Customer Support If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: http://www.xerox.com If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. When telephoning please quote the machine serial number.
1 Welcome Safety Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.
1 Welcome 4. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
1 Welcome • Never obstruct ventilation openings. They are provided to prevent overheating. • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never push objects of any kind into the ventilation openings. • Never override or "cheat" any of the electrical or mechanical interlock devices.
1 Welcome supply meets the requirements, please consult a licensed electrician for advice. WARNING: This equipment must be connected to a protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet. 2. Always connect equipment to a correctly grounded power outlet.
1 Welcome Standard: IEC60950-1, 2001 USA/CANADA: This XEROX product is certified by the following Agency using the Safety Standards listed. Agency: UNDERWRITERS LABORATORIES Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity agreements, which include requirements for Canada. Laser Safety Information CAUTION: Use of controls, adjustments or performance of procedure other than those specified herein may result in hazardous light exposure.
1 Welcome Product Safety Certification This product is certified by the following Agency using the Safety standards listed. Agency Standard Underwriters Laboratories Inc UL60950-1 1st (2003) (USA/Canada) IEC60950-1 Edition 1 (2001) This product has been manufactured under a registered ISO9001 Quality system.
1 Welcome EMC Information FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
1 Welcome requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the compliant telephone line cord (with modular plugs) provided with the installation kit. See installation instructions for details.
1 Welcome Canadian Regulatory Information for the Fax Kit option (Phaser 3635MFP/X only) Model Number: XRX-FAXKIT This product meets the applicable Industry Canada technical specifications NOTE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
1 Sweden Switzerland Welcome United Kingdom In the event of problems, you should contact your local Xerox representative in the first instance. This product has been tested to and is compliant with TBR21 or ES 103 0211/2/3 or ES 203 021-1/2/3, technical specifications for terminal equipment for use on analogue-switched telephone networks in the European Economic Area. The product may be configured to be compatible with other country networks.
1 Welcome Internal Revenue Stamps (If it is necessary to copy a legal document on which there is a cancelled revenue stamp, this may be done provided the reproduction of the document is performed for lawful purposes.) Postage Stamps, canceled or uncanceled (For philatelic purposes, postage stamps may be photographed provided the reproduction is black and white and less than 3/4 or more than 11/2 times the linear dimensions of the original).
1 Welcome WARNING: Copying of the following is also prohibited in certain states: automobile licences, driver’s licenses, and automobile Certificates of Title. This list is not all-inclusive. In case of doubt, consult your attorney.
1 Welcome Environmental Compliance USA Energy Star As an ENERGY STAR partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Office Equipment Program is a team effort between U.S.
1 Welcome Product Recycling and Disposal Professional/Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
1 Welcome WARNING: Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Other Countries Please contact your local waste authorities and request disposal guidance.
2 Getting Started Before you use your machine, take some time to familiarize yourself with the various features and options.
2 Getting Started Machine Overview Component Location Document Feeder, Paper Trays and Output Tray Document Feeder Control Panel USB Port Convenience Stapler Output Tray Paper Tray 1 Bypass Tray Paper Tray 2 Document Glass, User Interface and Control Panel Document Registration Point User Interface (UI) Touch Screen 22 Document Glass / Platen Numeric Keypad Control Panel Xerox Phaser 3635MFP User Guide
2 Getting Started Models and Components Phaser 3635MFP/S Phaser 3635MFP/X 50-sheet DADF Standard Standard Paper Tray 1 & Bypass Tray Standard Standard Digital Copying Standard Standard Network Printing Standard Standard Scan to E-mail Standard Standard Embedded Fax - Standard USB Thumbdrive Standard Standard 256 MB Memory Configuration Option Option 500 Sheet Paper Tray 2 Option Option Stand Option Option 20 Sheet Convenience Stapler - Standard Foreign Interface Option
2 Getting Started Control Panel Overview Job Status Services Services Home Display and Touch Screen Login Help Power Clear All Interrupt Printing Stop Machine Status Language 24 Dial Pause Cancel Entry Numeric Keypad Start Feature Description Services Displays the default feature on the touch screen. Services Home Displays the available features on the touch screen. Job Status Displays job progress information. Machine Status Displays the current status of the machine.
2 Getting Started Feature Description Power Displays when the machine is in energy saver mode. Touch any button or the touch screen to wake up the machine. Touching the power button will bring up energy saver options on the touch screen. Clear All (AC) Press to reset to normal feature defaults. Interrupt Printing Press to insert a local job. Stop Press to cancel current job. Start Press to begin local job. Dial Pause Enters a pause in a telephone number when transmitting a fax.
2 Getting Started Loading Paper An additional paper tray is available as an option. The instructions for loading all paper trays are the same. 1. Carefully pull open the paper tray. Rear Guide N.b. This is the max fill line for 20lb or less paper Side Guides Maximum Fill Line N.b. This is the max fill line for 20lb-28lb (80 g/m² - 105 g/ m²) paper NOTE: Take care not to let the tray fall when removing it from the device. 2. Fan the paper and insert it into the tray.
2 Getting Started 4. Move the guides so they just touch the paper stack. The guides must lightly touch the edge of the stack, neither too tight nor too loose. 5. Close the tray. 6. Follow the instructions on the Touch Screen to confirm the stock size, type and color. NOTE: For more information on loading paper, please refer to Loading the Paper Trays in the Paper and other Media chapter on page 155.
2 Getting Started Login /Out The System Administrator may choose to enable certain local and network authentication and accounting features which require the users to authenticate themselves before using the device. Contact your System Administrator for more information. For more information on authentication and accounting features, such as Network Accounting, refer to Accounting on page 187. 1. When Network Accounting has been enabled, enter a valid User ID and Account ID and select Enter. 2.
2 Getting Started Machine Status The Machine Status feature displays the following: • Machine Information • Faults • Service Information Select the Machine Status button to the left of the User Interface. Machine Status button Machine Information The Machine Information tab displays the following information: Serial Number Serial number of machine. Use this when contacting Xerox support.
2 Getting Started Machine Details Select the Machine Details button to view useful information set by the System Administrator: • Customer Support details • Supplies telephone number • Machine serial number • Customer asset tag number • Xerox asset tag number • System Software Version For information on how to set up this screen, refer to Customer Support and Supplies Numbers in the Setups chapter on page 194.
2 Getting Started Report Description Help List Displays a list of control panel buttons, factory defaults and available options. Error Messages Displays machine error list. Last 40 Error Messages Displays 40 most recent machine error messages. System Configuration Displays the current hardware and software configuration of the machine. E-mail Send Displays list of E-mail transmissions. User Authentication Displays User login ids and addresses.
2 Getting Started Faults The Faults tab displays information on machine errors and faults. All Faults Active Messages Event Log 32 Displays the fault description and instructions on how to resolve the fault. Displays the list of active error messages. Displays all fault messages and when they occurred. The fault messages can be ordered by time or by error code.
2 Getting Started Service Information The Services Information tab displays the current status of customer replaceable and engineer replaceable consumables. Print Cartridge Fuser Tray(s) Feed Roller Bias Transfer Roll (BTR) Displays the remaining percentage of toner life. Displays the number of images made with the current fuser. Displays the number of images made with the current tray rollers. Displays the number of images made with the current BTR.
2 Getting Started Customizing Your Machine Your machine can be customized to suit your working environment and practices. The Tools menu enables your System or Machine Administrator to set-up, customize and maintain the machine. After your machine is installed, it is recommended that the settings and options are customized to fully meet the requirements of the Users. Please discuss your requirements with your System or Machine Administrator to ensure you get optimum performance from your machine.
2 Getting Started For Further Assistance Access the Online Help: For additional Help Press Help at any time to access the online help screens. Messages, screen instructions and graphics provide additional information. If you need any additional help on using your machine you can: 1) Refer to the Quick Use Guide or the System Administration CD, contained in the CD Pack delivered with your machine. 2) Contact your System and/or Machine Administrator. 3) Visit our Customer Web Site at www.xerox.
2 36 Getting Started Xerox Phaser 3635MFP User Guide
3 Copy This chapter contains information on the copy screen and the copy features available.
3 Copy Copy Procedure This section describes the basic procedure for making copies. Follow the steps below. Load the Documents – page 38 Select the Features – page 39 Enter the Quantity – page 41 Start the Copy Job – page 41 Job Status Screen – page 41 Stop the Copy Job – page 43 NOTE: If an authentication feature is enabled, you may need an account before using the device. To get an account, or for more information, contact the System Administrator.
3 Up to 50 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 120 g/m²) - refer to Machine Specifications in the Specifications chapter on page 204 for full Document Feeder Specifications. Copy 3. Place the stack in between the guides aligning the left edge with the document feeder tray, and position the guides to just touch the edge of the documents. 4. When Paper Supply is set to Auto, the machine automatically selects an appropriate tray.
3 Copy 1. Press the Services Home button on the control panel. Services Home button 2. Select Copy on the touch screen. Ensure that the Copy screen is displayed. 3. Press the Clear All button once on the control panel to cancel any previous selections. The control panel returns to the default entry screen. 4. Select the button for the feature required. 40 Feature Description Copy Use this tab to select the standard options for a copy job, e.g. reduce/enlarge, 2 sided copying, etc.
3 Copy If necessary, press one of the tabs and configure the copy settings. For information on the individual tabs, refer to the following: Basic Copying - page 45 Image Quality - page 48 Layout Adjustment - page 50 Output Format- page 54 3 Enter the Quantity The maximum copy quantity is 999. Use the numeric keypad on the control panel to enter the number of copies required. The number entered is displayed in the upper right-hand corner of the screen.
3 Copy The default Job Status screen displays all active jobs, including the queued copy job. 2. Select from one of the following options: Queue Description All Jobs Displays all queued jobs. Copy, Print and Fax Receiving Jobs Displays all active copy, print and fax receiving jobs. Scan and Fax Send Jobs Displays all active scan and fax send jobs. 3. Select the required job to view the Progress of Your Job screen.
3 Copy • The Delete button allows the user to delete the selected job from the active job queue. The Job Details button displays information such as owner, status, job type, time submitted, etc. 4. Select Close to return to the Progress of Your Job screen. For information on how to set the Default View, refer to Job Status Default in the Setups chapter on page 182. 6 Stop the Copy Job Follow the steps below to manually cancel an activated copy job.
3 Copy 4) Select Delete from the Job Commands list. 5) Select Confirm to delete the job or Cancel to return to previous screen.
3 Copy Copy The tabs available for selecting the various Copy features are: 1) Copy 2) Image Quality 3) Layout Adjustment 4) Output Format Depending on the options enabled and how your machine has been configured, you may have to press the Services Home button and Copy to display the Copy feature tabs. Copy Tab The Copy tab is the default Copy screen. Use this tab to select the standard options for a copy job. The options can be selected by touching the appropriate button in each column.
3 Copy Preset Options: The most commonly used reduce/enlarge percentages have been provided as preset options. These preset options can be customized by your System or Machine Administrator to meet individual needs. Press the More... button to display all the Reduce/Enlarge options. Select a custom percentage of reduction or enlargement required. Use the up/down scroll buttons to adjust the reduce/enlarge percentage, in 1% increments.
3 Copy 2-Sided Copying Double-sided copies can be made automatically from one or two-sided originals. 1 1 Sided: Use this option for 1 sided originals when 1 sided copies are required. 1 2 Sided: Use this option for 1 sided originals when 2 sided copies are required. 1 2 Sided, Rotate Side 2: This option produces 2-sided copies from 1 sided originals and rotates 180 degrees every second side image. Use this option to create documents which can be read in a “head to toe” manner, for example a calendar.
3 Copy Image Quality The Image Quality tab provides copy features used for adjusting the appearance of the copy output. Touch any of the top level buttons to select a feature. To view all the options for a feature, select the option required. Multiple options can be selected for each copy job if required. Original Type Use this feature to enhance the quality of your output. The Original Type option is used to enhance the copy quality of the output based on the type of original being scanned.
3 Copy Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals.
3 Copy Layout Adjustment The Layout Adjustment tab provides copy features used for adjusting the layout of the copy output. Book Copying Use when copying bound documents and books. Place the original document at the back, center of the document glass. If the document is too thick, lift the machine cover off the hinges slightly and then re-close the cover. Off: Use to deactivate the feature. Left Page: Use to scan and copy the left page of a bound document.
3 Copy Both Pages: Use to scan and copy both pages of a bound document. Book Binding and Edges Erase: Use to erase shadows of a binding or book edge from the left and right edge of the document. Original Size Use this option to program the size of the originals being scanned or enable the machine to recognize the size of the originals. Auto Detect: Use this option to allow the machine to automatically recognize the size of the originals being fed through the document feeder.
3 Copy Edge Erase Use this feature to “refresh” the quality of an original that has become torn or frayed at the edges, or that has hole punch, staple or other marks. All Edges (minimum): Erases equal amounts on all edges of the copies (minimum 0.04"). All Edges (maximum): Erases equal amounts on all edges of the copies (maximum 0.24"). Small Original Erase: Use to erase 0.24" (6 mm) from the edge of the document when the original is smaller than the selected copy paper size.
3 Copy Image Shift This feature enables the position of the image on the page to be adjusted. Off: The image position is not adjusted. Auto Center: Automatically centres the scanned image on the output paper. Margin Shift: Creates a binding edge for the document. The image can be adjusted up or down on the page or shifted to the right or left. Use the up/ down and left/right scroll buttons to adjust the amount of shift. The image can be shifted between 0 and 0.80", in 0.1" increments.
3 Copy Output Format The Output Format tab is used to produce different options for the finished output. Booklet Creation Use this feature to create booklets from a sequential set of either single-sided or double-sided originals. The machine prints 2-sided automatically, which, when folded, produces a booklet with all the pages in the correct sequence. The machine will also reduce and correctly position each image to fit on the selected paper.
3 Copy NOTE: Feed the originals from the document feeder, and ensure that the Original Size settings on the Image Adjustment tab is set to Auto-detect. Off: The feature is switched off. On: Use this option to enable the Booklet Creation feature. There are two further options available, when Booklet Creation is enabled. Option Description 1 Sided Originals Select this option if the originals are single-sided. 2 Sided Originals Select this option if the originals are double-sided.
3 Copy Transparency jobs will be delivered single-sided, and collated with no finishing. The quantity can only be set to 1 for this feature. Transparency Supply: Select this button to specify the tray from which the machine needs to use the transparency stock. Separator Supply: Select this button to specify the tray from which the machine needs to use the separator stock. Page Layout This feature is used to copy two or more documents, in a reduced size, onto one sheet of paper.
3 Copy 1 Page Up: Copies an original onto one sheet of paper. 2 Pages Up: Copies two separate originals onto one sheet of paper. 4 Pages Up: Copies four separate originals onto one sheet of paper. NOTE: For landscape originals, place the top of the document at the back of the feeder. For portrait originals, place the top of the document to the left. Store Job Use this feature to store files and job settings. Off: The feature is switched off.
3 Copy ID Card Copy Use this feature to copy both sides of an ID document, e.g. a driver’s license, onto one side of paper. 1. Select Services Home to display the Services Home screen. 2. Select ID Card Copy to display the ID Card Copy screen. 3. Configure the output to improve the quality of the copy. Paper Supply: Use the Paper Supply options to select a paper tray for the copy job. Lighten / Darken: Adjusts the lightness or darkness of the output. To darken the output, select the scroll down button.
4 Fax The Fax feature may not be available on your machine, depending on your configuration. There are two types of Fax service - Embedded Fax and Server Fax. Although both fax services can be installed, only one fax service can be enabled. Your System Administrator will set up the default fax service. This chapter contains information about the options available within both fax services. NOTE: Embedded Fax is the default service when both fax services are installed.
4 Fax Fax Procedure This section describes the basic procedure for sending faxes. Follow the steps below. Load the Documents – page 60 Select the Features – page 61 Color Faxing – page 63 Dial the Number - page 64 Start the Fax Job – page 64 Job Status Screen – page 64 Stop the Fax Job – page 64 NOTE: If the authentication feature is enabled, you may need an account number before using the machine. To get an account number, or for more information, contact the System Administrator.
4 Up to 50 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 120 g/m²) - refer to Machine Specifications in the Specifications chapter on page 204 for full Document Feeder Specifications. Fax 3. Place the stack in between the guides aligning the left edge with the document feeder tray, and position the guides to just touch the edge of the documents. 4. When Paper Supply is set to Auto, the machine automatically selects an appropriate tray.
4 Fax 1. Press the Services Home button on the control panel. Services Home button 2. Select Fax on the touch screen. Ensure that the Fax screen is displayed NOTE: The image below shows the Embedded Fax screen. 3. Press the Clear All button once on the control panel to cancel any previous selections, if needed. The control panel returns to the default Entry screen. 4. Select the button for the feature required.
4 Fax Feature Description Layout Adjustment Use this tab to adjust the layout of the copy output, e.g. original size, edge erase, etc. Fax Options Use this tab to access the advance fax features, e.g. reports, mailboxes, poll settings, etc. If necessary, press one of the tabs and configure the fax settings. For information on the individual tabs, refer to the following: • Embedded Fax on page 66. • Embedded Fax Image Quality on page 71. • Embedded Fax Layout Adjustment on page 73.
4 Fax 4 Dial the Number Select a dialing option to enter the fax number. Option Description Keypad Dial Use this option to enter the number using the numeric keypad. Manual Dial Allows you to get the dial tone before entering the fax number. Speed Dial Quickly select stored numbers from the Individual Directory/Address Book. Redial Allows you to place a call to the last number or list of numbers dialed. Send List Used for multiple destinations.
4 Fax 1. Press the Stop button on the control panel to cancel the current fax job. 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue to view the Progress of your Job screen. 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
4 Fax Embedded Fax Use the options available on the Fax tab to enter the recipient telephone number and to select the standard features for your fax job. Dialing Options Use the Dialing Options to enter the destination fax number or numbers for the fax job. Individual fax numbers can be entered using the keypad or an attached telephone handset, using the Speed Dial function or selected from the Directory.
4 Manual Receive Speed Dial Fax Allows you to receive a fax if a handset is attached. Speed Dial numbers are automatically created when a fax number is stored in the Individual Directory. Using the Speed Dial number saves time typing the complete fax destination number. To use Speed Dial, enter the 3 digit Speed Dial number required.
4 Fax To select the required character: 1. Enter the fax number via the hard keypad to the right of the touch screen. 2. If required, select a Dialing Character from the touch screen. 3. Select the Add Character button. 4. Repeat as necessary and select the Save button when complete. 5. Press the Start button to send the fax. Address Book The Address Book contains a list of addresses, numbers and details that are relevant to your company and/or you.
4 Group Directory Setup Fax From the Fax tab, select the Address Book button to create a new Group Directory entry, or to edit an existing one: 1. Select Groups from the drop-down menu. 2. From the Group Directory Setup screen, enter a Directory number or select one from the directory list. 3. Select the Edit button. 4. Touch the Group Name field and enter a unique Group number (maximum 20 characters). 5. Select the Save button to confirm entry. 6. Select the Add Recipients button. 7.
4 Fax Resolution The Resolution affects the appearance of the fax at the receiving fax terminal. A higher resolution produces better quality for photos. However, a lower resolution reduces communication time. Standard 200 x 100 dpi - Recommended for text documents. It requires less communication time, but does not produce the best image quality for graphics and photos. Fine 200 x 200 dpi - Recommended for line art and photos. This is the default resolution and the best choice in most cases.
4 Fax Embedded Fax Image Quality The Image Quality tab contains options that help you to enhance the appearance and style of your faxed document. Lighten / Darken Adjusts the lightness or darkness of the fax. To darken the fax, select the scroll down button. To lighten the fax, select the scroll up button. Background Suppression Use to automatically reduce or eliminate the dark background resulting from scanning colored paper or newspaper originals. Background Suppression is on by default.
4 Fax Select the Save button to confirm Color Mode selection. NOTE: The receiving device must support color faxing for incoming jobs to receive fax jobs in color.
4 Fax Embedded Fax Layout Adjustment The Layout Adjustment tab contains the Fax Sending Features allowing you to set the Priority Send options. Original Size Use this option to select the size of the originals being scanned. The machine can determine the size of the originals automatically, or a size can be entered manually. Option Description Auto-Detect Use this option to allow the machine to determine the size of the originals being fed through the document feeder.
4 Fax Embedded Fax Options The Fax Options tab available with Embedded Fax provides further fax features which can be used when transmitting faxes. To view all the options for a feature, select the feature required. Multiple options can be selected for each fax job if required. Polling Polling enables you to store fax documents into the machine’s memory for retrieval by another remote fax machine, or to poll a remote fax machine or mailbox to retrieve information.
4 Fax Remote Polling Poll Remote Fax This option allows users to contact a remote fax machine to locate and receive faxes stored by the remote machine. More than one remote machine can be polled at a time. Enable this feature by selecting Poll Remote Fax and selecting On. Enter the number of the remote machine you wish to poll. Poll more than one remote machine by using the Send List. Use the Delayed Send feature to poll at a specific time.
4 Fax Delay Send Delayed Send enables you to specify the time of a fax transmission or poll. This option can be used to delay transmission of a fax job for a minimum period of 15 minutes and a maximum period of 23hrs 59mins, by specifying the time at which the fax is to be sent. Select Off to send the fax immediately. Select Specific Time to enter the time you wish the fax to be sent.
4 Print Mailbox Documents Fax Allows you to print a hard copy of the documents stored in a mailbox. 1. Enter Mailbox number (max 20 digits). 2. Enter Mailbox passcode (4 digit code). 3. Press Start. Delete Mailbox Documents Allows you to delete all the documents stored within a mailbox. NOTE: If the Delete Mailbox Documents or Print Mailbox Documents button is selected then both received and stored documents within the selected mailbox will be printed or deleted. 1.
4 Fax Option Description Custom Size Custom Size allows you to enter a non-standard size for your documents. Mixed Size Originals Mixed Sized Originals allow you to scan originals of different sizes at one time without any additional user intervention. Fax Sending Features Select this feature to access the options which enable you to apply additional transmission features to your fax job. Priority Send Priority Send enables you to send a fax job ahead of all other fax jobs in memory.
4 Fax Report Description Pending Jobs Displays the fax jobs in the machine’s memory waiting to be sent or printed. This report also gives a percentage of available memory on the machine. Fax Options Lists current Fax Option settings, e.g. ring volume, redial count, date format, etc. Select the required report (use the scroll keys to review complete list) and then select the Print Report button.
4 Fax Server Fax Use the options available on the Fax tab to enter the recipient telephone number and to select the standard features for your fax job. For information on the features available, please refer to Embedded Fax in the Fax chapter on page 66.
4 Fax Server Fax Image Quality The Image Quality tab available with Server Fax provides further fax features which can be used when transmitting faxes. To view all the options for a feature, select the feature required. Multiple options can be selected for each fax job if required. Lighten/Darken Adjusts the lightness or darkness of the fax. To darken the fax, select the scroll down button. To lighten the fax, select the scroll up button.
4 Fax Server Fax Layout Adjustment The Layout Adjustment tab available with Server Fax allows the user to program the size of the originals being scanned or enable the machine to recognize the size of the originals. Original Size Use this option to select the size of the originals being scanned. The machine can determine the size of the originals automatically, or a size can be entered manually.
4 Fax Server Fax Options The Fax Options tab available with Server Fax allows the user to send a fax at a pre-specified time to avoid peak charging times. Delay Send Delay Send enables you to specify the time of a fax transmission or poll. This option can be used to delay transmission of a fax job for a minimum period of 15 minutes and a maximum period of 23hrs 59mins, by specifying the time at which the fax is to be sent. Select Off to send the fax immediately.
4 Fax Forward to Fax/E-mail Features The Forward to Fax / E-mail feature allows incoming or outgoing faxes to be automatically forwarded to either another fax number or e-mail address. The System Administrator configures the feature via the Web UI. The System Administrator can also enable the Print Local Copy option to print a local copy of the forwarded or received fax or e-mail. For more information about this feature, consult the System Administrator Guide, or contact your System Administrator.
5 Network Scanning This chapter contains information about the options available within Network Scanning. Network Scanning is a standard feature on the Phaser 3635MFP. Network Scanning enables the creation of an electronic image file. If Network Scanning has been enabled, an electronic file can be created from a hard copy original. The electronic file can be filed, faxed, or distributed through e-mail.
5 Network Scanning Scan Procedure This section describes the basic procedure for scanning. Follow the steps below. Load the Documents – page 86 Select Network Scanning – page 87 Select Network Scanning Template – page 88 Change Feature Settings – page 88 Start the Network Scanning Job – page 89 Job Status Screen – page 89 Stop the Network Scanning Job – page 90 NOTE: If an authentication feature is enabled, you may need an account before using the device.
5 Network Scanning Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. Registration Arrow 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the document glass. 3. Lower the document feeder. 2 Select Network Scanning Press the Services Home button and select Network Scanning from the displayed items. 1. Press the Services Home button on the control panel.
5 Network Scanning 2. Select Network Scanning on the touch screen. Ensure that the Network Scanning screen is displayed. NOTE: If an authentication feature is enabled, you may need an account number before using the machine. To get an account number, or for more information, contact the System Administrator. 3 Select Network Scanning Template Network Scanning uses preset templates created by the System Administrator. These templates already contain feature settings customized to the user.
5 Network Scanning 2. Select one of the following tabs for the feature required. Feature Description Network Scanning Use the features on this tab to select the required template. Use this feature also to temporarily change the information relating to your original, e.g. color scanning, 2 sided originals, etc. Advanced Settings Use the features on this tab to update recently created templates or temporarily change the scan settings affecting appearance and style, e.g.
5 Network Scanning 7 Stop the Network Scanning Job Follow the steps below to manually cancel an activated scanning job. 1. Press the Stop button on the control panel to cancel the current scanning job. 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue. 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
5 Network Scanning Network Scanning Resources Additional scanning software can be added to the machine’s scanning capabilities: FreeFlow™ SMARTsend™ Enables the installation, set up and management of Network Scanning on the network. FreeFlow™ SMARTsend™ is composed of several different elements that work together to create and deliver the scanned document to its final destination. For more information, contact your Xerox sales representative.
5 Network Scanning Network Scanning There are two important areas of information under the Network Scanning tab: Template List and Template Details. For more information on templates, refer to Template Overview on page 93 and Repositories on page 93. Templates Templates currently available to the user are listed on the screen. On installation, the factory default template ’DEFAULT’, in upper case, displays in the template list.
5 Network Scanning NOTE: Any changes made to the template at the machine are temporary. Permanent changes must be made with the same utility that created the template. Template Overview Successful scanning requires selecting a template at your machine.
5 Network Scanning Option Description Grayscale Use this option to scan an original with multiple shades of gray. Black & White Use this option to scan a black and white original. 2 Sided Network Scanning This is used to specify whether the originals are single-sided or double-sided. Option Description 1 Sided Use this option for originals that are printed on one side only. 2 Sided Use this option for originals that are printed on both sides.
5 Network Scanning Resolution Description 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution. 600 x 600 dpi Recommended for use with high quality photos and graphics.
5 Network Scanning Advanced Settings The Advanced Settings tab allows you to update recently created network templates or to temporarily manipulate the scan template to enhance the appearance and style of your scanned image. Lighten/Darken Use this feature to enhance the quality of your scanned originals. Adjusts the lightness or darkness of the output. To darken the output, select the scroll down button. To lighten the output, select the scroll up button.
5 Network Scanning Option Description Higher Quality Use this option produces high quality images and larger file sizes. Maximum Quality Use this option for the highest image quality and the largest file size. NOTE: Large files are not ideal for sharing and transmitting over the network due to the high processing demands they place on system resources.
5 Network Scanning Layout Adjustment Use this feature to temporarily change the information relating to your original. Original Size Use this option to select the size of the originals being scanned. The machine can determine the size of the originals automatically, or a size can be entered manually. NOTE: If your machine does not show Mixed Size Originals, it is recommended that the originals used are of the same size.
5 Network Scanning Scan to Edge Use this feature to “refresh” the quality of an original that has become torn or frayed at the edges, or that has hole punch, staple or other marks. When Scan to Edge is set to On, the device will scan the image to the edges of the original. When Scan to Edge is set to Off, a small blank border will be added around the scan edges to prevent uneven lines around the edges.
5 Network Scanning Filing Options Use this feature to manage the file destinations, formats and metadata. File Name Use this option to change the Document Name from the template default. Type your document name using the soft touch screen keypad, then select the Save button. Use the following options to configure the policy if the file name already exists: 100 Option Description Rename New File Use this option when you want the machine to name the new file (or folder) with a unique name.
5 Network Scanning Option Description Add Date to Name Use this option when you want the machine to name the new file (or folder) with a unique name, along with the current date and time. File Format Use the File Format option when the job is to be sent with a different file format than that set as the template default. Option Description PDF Portable Document Format. Given the right software the recipient of the scanned image can view or print the file, no matter what their computer platform.
5 Network Scanning 102 Xerox Phaser 3635MFP User Guide
6 E-mail Scan to E-mail is a standard feature on the Phaser 3635MFP. This chapter contains information about the options available within E-mail. When enabled, scanned images can be sent as an e-mail attachment to a specified email recipient or recipients. Access to the E-mail features is gained using the Services Home button on the control panel.
6 E-mail E-mail Procedure This section describes the basic procedure for sending e-mails from the machine. Follow the steps below: Load the Documents – page 104 Select the Features – page 105 Enter the Address Details - page 107 Start the E-mail Job – page 109 Job Status Screen – page 110 Stop the E-mail Job – page 110 NOTE: If an authentication feature is enabled, you may need an account before using the device. To get an account, or for more information, contact the System Administrator.
6 Up to 50 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 120 g/m²) - refer to Machine Specifications in the Specifications chapter on page 204 for full Document Feeder Specifications. E-mail 3. Place the stack in the middle of the guides aligning the left edge with the document feeder tray, and position the guides to just touch the edge of the documents. Document Glass: The following steps explain how to load documents using the document glass: 1.
6 E-mail 2. Select E-mail on the touch screen. Ensure that the E-mail screen is displayed. NOTE: If an authentication feature is enabled, you may need an account before using the device. To get an account, or for more information, contact the System Administrator. 3. Press the Clear All button once on the control panel to cancel any previous selections. The control panel returns to the default Entry screen. 4. Select the From: field on the touch screen. The Keypad screen will display. 5.
6 E-mail Feature Description E-mail Options Use the features on this tab to select the file format, add a Reply To address or add an e-mail message. If necessary, press one of the tabs and configure the e-mail settings.
6 E-mail 2. Type in a valid e-mail address and select the Add button. 3. To add more recipients, repeat the previous step. 4. To enter recipient address(es) as Copy (Cc:) or Blind Copy (Bcc:) addresses, select the To: button. Select either Cc: or Bcc: from the dropdown menu options. 5. When all recipient addresses have been added, select the Close button. To enter a programmed recipient address using the .com key The .com key is a programmable key that can hold full e-mail addresses (i.e. johndoe@xerox.
6 E-mail NOTE: If there are no matching entries: 1) Select the Address Book button to search the other address book. If one or more matches are found based on the search criteria, the matches display on the touch screen. 2) Use the up/down scroll buttons to locate the recipient. 3) Select the recipient in the list and select the Add button. 4) Repeat the above procedure to add more recipient addresses. 5) When all recipient addresses have been added, select the Close button.
6 E-mail 6 Job Status Screen To display the progress of your email job, press the Job Status button on the control panel. The default Job Status screen displays all incomplete jobs, including the queued scan to e-mail job. If there are no incomplete jobs in progress, the message “No Active Jobs” is displayed. For more information on the Job Status screen, refer to Job Status Screen in the Copy chapter on page 41. 7 Stop the E-mail Job Follow the steps below to manually cancel an activated e-mail job: 1.
6 E-mail E-mail The E-mail screen contains the basic information needed to send a document as an e-mail attachment. The E-mail screen allows you to temporarily change the information relating to your original. Changing these settings allows you to achieve optimum scanning quality for each E-mail original. Use the following options to enter recipient information. From This button provides information about the sender including the sender's email address.
6 E-mail Details Address Book Subject Option Description Bcc: Use the keypad on the touch screen to enter the e-mail address of the recipient you wish to be copied on the e-mail job, without their name being displayed on the e-mail. Use this option to view the details of the selected recipient. The information displayed is determined by how the address was originally added to the Address Book, either from the Internal or Public Address Book, or entered manually.
6 E-mail Option Description 2 Sided Original, Rotate Side 2 Use this option for originals that are printed on both sides and the second side has been rotated. For example, if you are scanning a calendar which uses a “head-to-toe” format. Original Type Use this feature to select the style of original being scanned. Option Description Photo and Text Use for originals containing photographs and text. Photo Use for continuous tone photographs or high quality printed half-tone originals.
6 E-mail Advanced Settings The Advanced Settings tab allows you to temporarily manipulate the scan template to enhance the appearance and style of your scanned e-mail image. Lighten/Darken Use this feature to enhance the quality of your scanned originals. Adjusts the lightness or darkness of the output. To darken the output, select the scroll down button.
6 E-mail Resolution Description 200 x 200 dpi Recommended for average quality text documents and line art. 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution.
6 E-mail Layout Adjustment The Layout Adjustment tab allows you to temporarily manipulate the scan template to enhance the layout and style of your scanned e-mail image. Original Size Use this option to either enter the size of your original document, or allow the machine to determine the size of the originals and the scanned document automatically. Auto Detect Manual Size Input Use this option to allow the machine to recognize the size of the originals being fed through the document feeder.
6 E-mail E-mail Options Use this feature to change the Reply To e-mail address and to identify the file format required for the e-mail scanned image. File Format Use to set the file format of the scanned image. Option Description PDF Portable Document Format. Given the right software the recipient of the scanned image can view or print the file, no matter what their computer platform. PDF files usually open with Adobe Acrobat Readers. Multi-Page TIFF Tagged-Image File Format.
6 E-mail Reply To Use the Reply To feature to alter the default e-mail reply address. Message Use this option to add new body text. The body text can contain up to 80 characters and displays on the touch screen under the Message field.
7 7 Store to USB Store to USB The Store to USB feature allows you to scan hardcopy documents as an electronic file and place them into a folder located on a USB thumbdrive. The stored job can then be retrieved at a later date for printing and sharing from the USB thumbdrive. The Store to USB feature allows you to store a job in the following formats: PDF, TIFF, Multi-page TIFF, JPEG and XPS.
7 Store to USB Store Files from the Machine 1 Load the Documents You can load the documents to be scanned either on the Document Glass or through the Document Feeder. For information on setting up the paper trays, refer to Setting up Paper Trays in the Setups chapter on page 178. Document Feeder: The following steps explain how to load documents using the document feeder: Up to 50 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.
7 Store to USB Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. Registration Arrow 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the document glass. 3. Lower the document feeder. 2 Select the Store to USB Feature Using a USB drive 1. Insert the USB drive into the front of the machine. The device recognises the thumbdrive.
7 Store to USB 2. Select Store to USB to store files on the thumbdrive. For more information on printing from the thumbdrive, refer to Print Files from the USB Drive in the Print Files chapter on page 138. 3. The root directory on the USB is displayed. 4. Select the required folder where you want your scan to be saved. 5. Select the OK button. 6. Change the File Name... if required. Use the onscreen touch pad to enter the new file name.
7 8. 9. Store to USB Option Description JPEG (1 File per Page) JPEG formats are graphic files, that can be accessed with all graphics or image editing applications. NOTE: JPEG option is available only in Color and Grayscale mode. XPS XML Paper Specification. Provides a page-by-page view of the document's content as it would be printed. Select the Output Color button to access the options: Option Description Full Color Use this option to scan a color original.
7 Store to USB NOTE: Resolution affects the appearance of the scanned image. The higher the scanning resolution (dpi - dots per inch) the better the image quality. If Color mode is selected, the maximum resolution is 300 x 300 dpi. Resolution Description 72 x 72 dpi Produces the smallest image file size and is recommended for documents which are to be viewed electronically or archived. 100 x 100 dpi Produces a small file size and is recommended for simple text documents.
7 3. Select the Store Job... button. 4. Select an option: Store to USB • Copy and Save - save your job into a folder and print your job • Save Only - save your job into a folder for printing later 5. Select the file or folder where your document is stored. 6. Select the button for the feature required.Browse to the required folder. 7. Select the Save button when you are finished. 8. Select one of the other tabs for the feature required.
7 Store to USB Feature Description Layout Adjustment Use the features on this tab to temporarily change the information relating to your original, e.g. size of scanned original, scan to edge. 3 Store the Job Press the Start button. 4 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the Job Status screen The default Job Status screen displays all incomplete jobs, including the queued network scan job.
7 Store to USB 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
7 Store to USB Store Files from the Workstation To the Internal Drive via the Print Driver 1. From your Workstation, open a document. 2. Select File and then Print. 3. Select the printer icon for your Xerox 3635MFP model. 4. Click on the Properties or Preferences button. 5. Click on the Job Type drop-down menu. 6. Select the Saved Job... option. 7. Select one of the following options: • Save - save your job into a folder to be printed later.
7 Store to USB Advanced Settings The Advanced Settings tab allows you to enhance the appearance and style of your stored file. Lighten/Darken Use this feature to enhance the quality of your scanned originals. Adjusts the lightness or darkness of the output. To darken the output, select the scroll down button. To lighten the output, select the scroll up button. Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals.
7 Store to USB Resolution Description 200 x 200 dpi Recommended for average quality text documents and line art. 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution.
7 Store to USB Layout Adjustment Use this tab to change the information relating to your original. Original Size Use this option to select the size of the originals being scanned. The machine can determine the size of the originals automatically, or a size can be entered manually. NOTE: If your machine does not show Mixed Size Originals, it is recommended that the originals used are of the same size.
7 Store to USB Scan to Edge Use this feature to “refresh” the quality of an original that has become torn or frayed at the edges, or that has hole punch, staple or other marks. When Scan to Edge is set to On, the device will scan the image to the edges of the original. When Scan to Edge is set to Off, a small blank border will be added around the scan edges to prevent uneven lines around the edges.
7 Store to USB File/Folder Management Use this tab to manage the files and folders stored on the USB thumbdrive. Choose one of the following options: Option Description Open Use this option to open a selected file or folder. New Folder Use this option to create a new folder. Rename Use this option to rename a file or folder. Delete Use this option to delete selected folder or file.
7 Store to USB 134 Xerox Phaser 3635MFP User Guide
8 Print Files The Print Files feature allows you to select and output pre-stored jobs as many times as you need.
8 Print Files Print Files from the Internal Drive 1 Select the Print Files Feature 136 1. Press the Services Home button and select Print Files to display the Print Files feature. 2. Select the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print.
8 Print Files 3. Select the saved job title to add the document to the print list. 4. Select Add to add the job to the print list. 5. Repeat the above steps to add more jobs to the print list. 6. Select Done when the required jobs have been added to the print list. 7. Select the Job Quantity (number of copies) required, if necessary. 8. If necessary, modify the quantity required.
8 Print Files Print Files from the USB Drive 1. Insert the USB drive into the USB port on the front of the device. USB Port 2. 138 Select the Print from USB button on the USB Options screen.
8 Print Files 3. Select the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print. 4. Select the saved job title to add the document to the print list. 5. Select Add to add the job to the print list. 6. Repeat the above steps to add more jobs to the print list. 7. Select Done when the required jobs have been added to the print list. 8. Select the Job Quantity (number of copies) required, if necessary. 9.
8 Print Files NOTE: Do not remove the USB drive from the device until printing has completed. 2 Print the Job(s) Press the Start button. 3 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the Job Status screen The default Job Status screen displays all incomplete jobs, including the queued network scan job. If there are no incomplete jobs in progress, the message “No Active Jobs” is displayed.
8 Print Files 1. Press the Stop button on the control panel to cancel the current copy job. 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue to view the Progress of your Job screen. 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
8 Print Files 142 Xerox Phaser 3635MFP User Guide
9 Print The Xerox Phaser 3635MFP printer produces high quality prints from electronic documents. You can access the printer from your PC by installing the appropriate printer driver. A printer driver converts the code within the electronic document into a language that the printer can understand. NOTE: More detailed information about printing is contained either in the printer driver screens or in the electronic user guides that accompany the printer drivers.
9 Print Print Procedure This section describes the basic procedure for printing. NOTE: If an authentication feature is enabled, you may need an account before using the device. To get an account, or for more information, contact the System Administrator. Documents can be printed from your PC using the print drivers supplied. The print driver must be loaded on each PC which uses the machine for printing. Select Print from Your PC 1. Select Print in your application. 2. Select your machine as the printer.
9 Print 2. Click OK to confirm your selections. 3. Click OK to print your document.
9 Print Custom Size Printing This section describes the procedure for printing on custom size media. 1 Load Custom Size Media 1. Load custom size media into your machine. 2. Follow the touchscreen prompts to confirm paper size and type. Select Print from Your PC 1. Select Print in your application. 2. Select your machine as the printer. Select the Custom Size 1. Select Properties to make your print selections. 2. Select the Paper/Output tab and select the paper drop down menu. 3. Select Other Size. 4.
9 Print Print Your Document 1. Click OK to confirm your selections. 2. Click OK to print your document.
9 Print Printer Drivers The following provides an overview of the features available on the Windows printer driver - the appearance of other printer drivers may vary. For more information about a specific feature, please refer to the online Help facility provided as part of the printer driver software. Control Options There are a number of options which appear on all of the printer driver screens: 148 Option Description OK Saves all the new settings and closes the driver or dialog.
9 Print Paper / Output Used to select options such as the job type and the media requirements. The choices available are based on the options enabled on your machine. Click on the arrow scroll button for the option or click on the Option icon to change any of the choices displayed. Select from the following job types: Queue Description Normal Print Prints the job immediately without requiring a passcode. Secure Print Prints the job only after you enter your passcode on the printer's control panel.
9 Print Image Options Use the options available in this tab to modify the appearance of your print job. This feature can also be used to print draft versions by choosing the Toner Saver option.
9 Print Layout / Watermark Used to change the layout of a document and add watermarks. Multiple documents can be printed on one page from 2-Up to 16-Up. Booklets can also be created. Use the Watermark option to display, for example, the word DRAFT or CONFIDENTIAL across each page. This feature also adjusts the size and location of the watermark.
9 Print Advanced Select this tab to access the options compatible with Adobe® PostScript® 3TM and advanced programming features for your print job. Use the scroll arrows to move through the options. Clicking on a plus symbol will display further choices.
10 Paper and other Media In this chapter, you will learn about the different types of stock and stock sizes that can be used on your machine, available paper trays and the types of stock and sizes supported by each tray.
10 Paper and other Media There is one paper tray and a bypass tray as standard on the Xerox Phaser 3635MFP/S. A second paper tray is available to purchase as an option. There are two paper trays and a bypass tray as standard on the Xerox Phaser 3635MFP/X. Phaser 3635MFP/S Phaser 3635MFP/X Tray 1 Standard Standard Bypass Tray Standard Standard Tray 2 Option Option Various media sizes and types can be used in the trays.
10 Paper and other Media Loading Paper Preparing Paper for Loading Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. NOTE: To avoid unnecessary paper jams and misfeeds do not remove paper from its packaging until required. Loading the Paper Trays Using the instructions provided below, load paper into the machine.
10 Paper and other Media The paper trays can hold a maximum of 520 sheets of 20 lb (80 g/m²) bond paper. 3. If necessary, open the back of the paper tray to allow for paper sizes such as Legal, Oficio and Folio. Adjust the rear guide. Rear Paper Guide 4. Fan the paper and insert it into the tray. If loading Letterhead, ensure the design is face-up and the top edge of the sheet is placed at the right side. CAUTION: Do not fill above the Maximum Fill Line. 5.
10 Paper and other Media 6. Press the tray down into place. 7. Insert the paper tray. When printing from your PC, ensure you select the Select Paper button to specify the correct paper size, color and type. Not confirming the paper details may result in printing delays. 8. The UI screen shows the current paper supply settings for Tray 1 on the left hand side. Press the Size button and/or the Type or Color button to change the settings if necessary. If the settings are correct, press the Confirm button.
10 Paper and other Media Loading the Bypass Tray 1. Lower the bypass tray, located on the front of the product and unfold the paper support extension. Remove any curl on postcards and labels before loading them into the Bypass Tray. 2. Prepare a stack of paper for loading by flexing or fanning them back and forth. Straighten the edges on a level surface. 3. Load the print material with the print side facing down and against the right edge of the tray.
10 Paper and other Media Envelope Mode 1. Lower the bypass tray, located on the front of the product and unfold the paper support extension. Remove any curl on envelopes before loading them into the Bypass Tray. 2. Prepare a stack of envelopes for loading by flexing or fanning them back and forth. Straighten the edges on a level surface. 3. Load the print material with the print side facing down and against the right edge of the tray. Bypass Tray 4.
10 Paper and other Media 5. Open the rear cover of the machine. Rear cover 6. Release the cover restraint. Cover restraint 7. Lower and extend the rear cover to act as the catch tray.
10 Paper and other Media 8. Lower the green latches on the left and right hand sides.
10 Paper and other Media Setting the Paper Size Each time you load new paper into the paper trays, the Tray Information screen appears on the UI. NOTE: The paper tray information screen for each tray can be switched off using the Tools settings. By default, each tray is configured to display the paper settings screen. The current tray settings are displayed on the left hand side of the UI. Size Select up arrow to choose from the list of paper size options.
10 Paper and other Media Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use.
10 Paper and other Media • Ensure that there is no exposed adhesive material between labels. CAUTION: Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not feed a sheet of labels through the machine more than once. The adhesive backing is designed for one pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
11 Setups This chapter identifies some of the key settings that you can customize to meet your requirements. It is aimed primarily at the System Administrator of the machine. Changing these settings is easy and will save you time when using the machine.
11 Setups Accessing Tools All the machine setup features are in the Tools menu, accessed through the Log In/Out and Machine Status buttons on the control panel. 1. Press the Log In/Out button on the control panel. 2. Use the number keypad to enter the default password - 1111. Select Enter on the touch screen. 3. Press the Machine Status button. 4. Select the Tools tab. NOTE: 1111 is the factory set default password. It is recommended that you change this password.
11 Setups Tools Menu Overview According to your machine setup, some or all of the following options are accessible from the Tools Mode screen: Feature Feature Options Feature Options Sub-menu Device Settings General Energy Saver Set Date & Time GMT Offset Language Default Xerox Customer Support System Administrator Reports Altitude Adjustment Contention Management Tests & Resets Image Quality Test Patterns User Interface Button Test Audio Tone Test LED Indicator Test Touch Area Test Display Pixel T
11 Setups Feature Feature Options Feature Options Sub-menu Feature Defaults Set Fax Defaults Set Copy Defaults Service Enablements E-mail Network Scanning Network Accounting Embedded Fax Server Fax On Demand Overwrite Copy Service Settings Reduce/Enlarge Preset Basic Copy Preset Fax Service Settings Fax Country Settings Line Configuration Incoming Fax Defaults Transmission Defaults Mailbox Setup Document Received in Mailbox Fax Report Error Correction Mode General Physical Media Software Upgra
11 Setups Localization Before using your new machine, the localization settings below will have been set using the machine installation wizard. As your requirements change, you may need to reset or adjust these settings. Set Date and Time Some features and functions on the machine require the local date and time such as the header on a fax and the configuration sheet. This utility enables you to set and change the local date and time on the machine.
11 Setups Tools > Device Settings > General > GMT Offset Set Measurements The measurements that are displayed on the touch screen can be set to either inches or mm. You can also set the decimal point (Numeric Separator) to either a period (e.g. 12.3) or a comma (e.g. 12,3). Tools > User Interface > General > Measurements Set Altitude The xerographic process used in your machine to make prints is affected by air pressure.
11 Setups sea level. The machine will automatically compensate for differences in air pressure if you enable the feature. Tools > Device Settings > General > Altitude Adjustment Setting the altitude enables the machine to operate effectively and maximises performance.
11 Setups Fax Setup The Fax Service Settings allow you to customize the fax settings. Tools > User Interface > Fax Service Settings Fax Transmission Defaults The transmission defaults allow you to customize the fax transmission settings. Tools > User Interface > Fax Service Settings > Transmission Defaults Automatic Redial Setup If the machine cannot make contact with the destination fax machine, it will automatically wait and redial later.
11 Setups Select the On button to enable this feature. Select the Off button to disable the feature. If this feature is enabled, you will receive a popup while faxing a document, requiring you to confirm if you want the fax sent immediately. Dial Tone Volume Transmission Header Text When the Audio Line Monitor has been enabled, the dial tones are audible when faxing. Use the scroll buttons on the Dial Tone Volume screen to select a dial tone volume setting (from 1 - 7).
11 Setups If Auto Reduction is off, when receiving a document that is longer than the selected paper, any image at the bottom of the paper will be discarded according to the Discard Size setting. The Discard Size can be set between 0-30mm. Receive Header Fax Receive Tray Default Output Options Select Enable to have a time stamp, page number and number of the sending fax machine printed at the top of all received fax jobs.
11 Setups The default selection for Junk Fax Prevention is Off so there is no filtering of incoming faxes. Select the On button to switch on the feature. With the feature switched on, the machine will block ALL incoming faxes listed in the Junk Fax Numbers list. Junk Fax Numbers List To add a number to the list touch an empty list location to highlight it and then touch the Edit List button. Input the last 7 digits of the number you wish to block using the keypad and then select the Save button.
11 Setups The Retained Documents Policy feature allows the machine administrator to specify the period of time that faxes will be held in the machine memory once they have been printed from a mailbox or sent to a polling recipient. A different time period may be specified for documents received in mailboxes and for documents stored for polling (whether in general memory or a private mailbox). Choose the appropriate option and select whether to Delete on Print or Keep.
11 Setups Error Correction Mode This mode compensates for poor line quality and ensures accurate, error-free transmission with any other Error Correction Mode equipped fax machine. However, if the line quality is poor, the transmission time may be increased when this mode is enabled.
11 Setups Setting up Paper Trays Paper Settings Default Stock The Default Stock settings allows the programming of the default paper type and color. Typically, this is the most common stock that will be used in the machine and is the stock that the machine will feed if a specific stock type is not selected. Tools > Paper Tray Management > Paper Setting > Default Stock Paper Substitution This feature enables the machine to automatically substitute common US and metric paper sizes when printing.
11 Setups Tray Settings Auto Tray When the On button is selected, the Auto Tray feature automatically selects the paper tray loaded with the paper size closest to the original document. This can be overridden on the Basic Copy screen by manually selecting the required tray. When the Off button is selected, the Auto Tray button is disabled on the Copy screen. The tray selection defaults to Tray 1. Tray Confirmation Messages This feature enables the Tray Confirmation message on the display screen.
11 Setups Machine Presets Basic Copying Presets This feature defines the 2 default reduction or enlargement ratios (refer to the Reduce/Enlarge Presets topic) that appear in the Reduce/Enlarge panel of the Copy screen. Tools > User Interface > Copy Service Settings > Basic Copy Preset Reduce/Enlarge Presets This feature enables the machine administrator to set the 6 default reduction or enlargement ratios.
11 Setups Tools > User Interface > Copy Service Settings > Reduce/Enlarge Preset Xerox Phaser 3635MFP User Guide 181
11 Setups Change Default Settings Changing the user defaults to reflect the needs of the users will make the machine more user-friendly, increasing effectiveness and productivity. Set (Power Save) Duration Times This utility enables the System Administrator to modify the default 30 minutes the machine will spend between standby and low power modes. The machine is designed to be energy efficient and will automatically reduce its power consumption after periods of inactivity.
11 Setups pathway. Any remaining services will be accessible through the Services Home button. Tools > User Interface > General > Screen Defaults > Feature Default and Priority Language Default Use this feature to set the User Interface language. Tools > Device Settings > General >Language > Default and Priority Audio Tones Use this feature to enable or disable one of the following audio tones: Tone Description Fault Tone Sounds when there is a fault on the machine.
11 Setups Software Software Reset This utility provides the facility to reset the machine software without switching off and switching on the machine. Tools > Device Settings > Tests & Resets > Software Reset This facility allows you to reset the System Software. Select the Reset System Software button. A pop-up window will appear warning you that jobs in the system may be lost and asking you to confirm that you wish to continue. If you confirm this message the machine will reboot the system software.
11 Setups CRU Replacement Defaults Customer Replaceable Units (CRUs) are modules within the workings of the machine that you can replace when needed. The machine monitors the number of copies made for service information purposes. This information helps maintain the machine’s productivity and image quality. When a module is nearing the end of its life, a message displays advising you to order a new module. When a module reaches the end of its life, a message displays advising you to replace the module.
11 Setups the toner usage counters manually by selecting the Confirm New Print Cartridge Has Been Installed button. Counter Resets Other replaceable units within the machine also track the number of images made as a measure of their life expectancy. These include: • Fuser Counter • Bias Transfer Roller Counter • Feed Rollers Counter • Document Feeder Friction Pad Counter At the end of life, these units continue running without re-order notification messages.
11 Setups Accounting Accounting allows the System Administrator to track the use of the machine and control access to the features. There are three accounting options: • Network Accounting • Xerox Standard Accounting • Foreign Device Interface Tools > Accounting > Accounting Enablement Network Accounting Network Accounting provides the System Administrator with the ability to track the use of the device per job per account.
11 Setups Foreign Device Interface The Xerox Foreign Device Interface (FDI) is an interface to third-party access control devices, coin machines and card readers. These can be added to charge for usage. Copy and print services can be set to charge at the foreign device. Print Job Control enables charging for print jobs. Print jobs sent when it is enabled will be held in the job queue and can be manually released when credits are available at the foreign device.
11 Setups Security Settings Image Overwrite Security protects against unauthorized retrieval of confidential data from the machine by removing image data that is left when jobs are processed. Tools > Security Settings Authentication Enable Job Operation Rights for All Users or System Administrator only with this feature. This sets permissions to allow general users or Systems Administrators to delete jobs from the device print queue.
11 Setups Press Start to begin the overwrite. All existing jobs will be deleted regardless of their status and all job submissions will be prohibited for the duration of the overwrite.
11 Setups Machine Tests Should you need to report any faults to the machine, the Xerox Welcome Center support may talk you through the following machine tests to verify the performance of the machine and user interface (UI) screen. Image Quality Test Patterns Use the scroll buttons to select one of the 19 available test patterns. Select the Feature button to test either 1 sided or 2 sided printing from the available trays. Select the Start Test button to begin the test.
11 Setups Audio Tone Test The Audio Tones Test verifies that the Audio Tone on the UI is functioning properly. 1. Select Start Test to begin the test. The Audio Tone will activate if it is functioning properly. 2. Select End Test to end the test. The Test Pass/Fail screen displays. 3. Select the Passed button if the audio tones have sounded correctly. Select the Failed button if any of the audio tones are not functioning properly.
11 Setups Reset User Interface Rebooting / Restarting the User Interface will cause the Power On Self-Test cycle to begin. The User Interface will pause for several seconds before starting the Reboot process. Application Checksum Verification The User Interface Application Checksum Verification checks that the UI software is up-to-date and running correctly. Select Start Test to begin the test. A message will be displayed indicating that the test in progress.
11 Setups Customer Support and Supplies Numbers Customer support and supplies numbers can be set to give users access to numbers and details vital to maintain the machine uptime. Tools > Device Settings > General > Xerox Customer Support This utility allows you to set the following numbers: Customer Support Telephone Number Supplies Telephone Number Customer Asset Tag Number Xerox Asset Tag Number. Select the [-] hyphen button if needed as part of the number.
11 Setups Optional Services Depending on your machine configuration, you may have access to the following services. This utility allows you to enable or disable options at any time, where installed. In most cases no reboot is necessary. Tools > User Interface > Service Enablements Network Scanning For information on Network Scanning, refer to Network Scanning on page 92. E-Mail For information on E-mail, refer to E-mail on page 103.
11 196 Setups Xerox Phaser 3635MFP User Guide
12 Maintenance Performing routine maintenance tasks enables your machine to continue running at optimum performance levels. Instructions are provided in this chapter for all the maintenance tasks required.
12 Maintenance Consumables Consumables are items on the machine that need replenishing or replacing, such as paper, staples and customer replaceable units. To place an order for Xerox consumables, please contact your local Xerox Representative giving your company name, product number and the machine serial number. NOTE: For information about locating the serial number, please refer to Customer Support on page 5.
12 Maintenance now, open the front door. The instructions on the screen will tell you how to fit a new cartridge. If you do not want to replace the Print Cartridge now you can select the Abort button. The machine will continue to operate but will NOT make copies or prints. 1. Press on both the front cover latches on the sides of the machine to open the front cover. Front cover latches 2. Remove the Print Cartridge.
12 Maintenance If after fitting a new Print Cartridge the front door will not close, check that the Print Cartridge is positioned and latched correctly. If you have replaced the Print Cartridge as a result of a “Replace the Print Cartridge” message on the machine display, the machine will assume that you have fitted a new cartridge and reset the toner usage counters and messages.
12 Maintenance Cleaning the Machine WARNING: When cleaning your machine DO NOT use organic or strong chemical solvents or aerosol cleaners. DO NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all cleaning materials out of the reach of children. WARNING: DO NOT use pressurised air-spray cleaning aids on or in this equipment.
12 Maintenance 2. Wipe clean the entire area, including the touch screen. 3. Remove any residue with a clean cloth or paper towel. Duplexing Automatic Document Feeder and Output Tray Regular cleaning keeps the document feeder and output tray free from dust and dirt. 1. Use a soft, lint-free cloth, lightly dampened with water. 2. Wipe clean the document feeder and output tray, including the paper trays and outside areas of your machine. 3. Remove any residue with a clean cloth or paper towel.
13 Specifications This chapter contains the specifications for the machine. Use the specifications listed below to identify the capabilities of the machine. The machine adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Note that improvements in specifications and the appearance of the product may be made without prior notice.
13 Specifications Machine Specifications Machine Configurations Feature Specification Hardware Configuration Processor DADF or Document Glass Cover 1-2 Paper trays and Bypass tray Machine Size Base configuration: width 18.6 x depth 18.8 x height 21.4" (W 472 x D 478 x H 543 mm) Machine Weight Approx 41.9 lb (19 kg) without Tray 2 57.
13 Specifications Feature Specification Paper Sizes Length min 8.3 - max 14" (210 - 356 mm) Width min 5.8 - max 8.5" (148 - 216 mm) 8.5 x 11" 8.5 x 14" 8.5 x 13" ISO B5 176 x 250mm ISO B5 182 x 257mm Oficio A4 A5 7.25 x 10.5" Bypass Tray Feature Specification Capacity 50 sheets 20 lb (80 g/m²) bond paper per tray 5 sheets transparencies 5 envelopes Paper Weights 16 lb - 43 lb (60 to 163 g/m²) Paper Range Length min 5.8 - max 14" (148 - 356 mm) Width min 3.9 - max 8.
13 Specifications Output Modules Output Tray 206 Feature Specification Capacity 250 sheets of 20 lb (80 g/m²) bond paper Xerox Phaser 3635MFP User Guide
13 Specifications Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption Power Save mode: 35 Watts Stand By mode: 100 Watts Printing Simplex: 750 Watts Printing Duplex: 750 Watts Xerox Phaser 3635MFP User Guide 207
13 Specifications Feature Specifications Fax Feature Feature Specification Fax Transmission Speed 33.6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent Communication Standard Super G3, IYU G3 Maximum Resolution Capability 406 x 392 dpi Standard Fax Memory Stored on HDD = 80G Effective Scanning Width 8.2" (208 mm) Maximum Print Width 8.
13 Specifications Scan Feature Feature Specification Max scan width 8.5" (216 mm) Effective scan width 8.
13 210 Specifications Xerox Phaser 3635MFP User Guide
14 Troubleshooting A variety of situations can affect the quality of your output. For optimal performance, ensure these guidelines are followed: • Do not position the machine in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change.
14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions. Follow on-screen instructions to clear the fault NOTE: Any printed sheets removed will automatically be reprinted once the paper jam is cleared. Paper Jams The display screen will indicate the location of the jam. Jam Clearance areas vary depending on your machine model and configuration.
14 Troubleshooting Front Cover Area Jams 1. Press on both the front cover latches on the sides of the machine to open the front cover. Front cover latches 2. Remove the print cartridge (refer to Print Cartridge on page 198) and remove any jammed paper. 3. Replace the print cartridge and close the front cover door. 4. Open the paper trays and remove any jammed paper. 5. Close the paper tray. Rear Cover Area (Duplex Area) Jams 1. Open the machine rear covers and release the green rear cover support.
14 Troubleshooting WARNING: The metallic surfaces in the fuser area are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces 2. Slide the green fuser door latch to the right and open the fuser door to gain access to the inside of the fuser module. Remove any jammed paper. 3. Carefully close the fuser door. Ensure there is an audible click as the fuser door latch slides back into position. 4. Close the rear cover door. Document Jams 1.
14 Troubleshooting Error and Fault Codes If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed on the User Interface screen. Follow the on-screen prompts to correct the error. If the fault persists, Power Off / Power On. If the problem persists, call for service. Paper Feeder CRU Errors & Faults Description Solution Door Open The back cover or front covers are not securely latched.
14 Troubleshooting Output DADF 216 Errors & Faults Description Solution Print cartridge Not Installed The print cartridge is not installed, or is not installed correctly. Install the print cartridge. If already installed, check it has been installed correctly. If problem persists, call for service. Toner Supplying Error Toner is not being supplied correctly. Check the print cartridge is installed securely. Invalid Toner Cartridge The installed print cartridge is not a valid Xerox cartridge.
15 Appendix A This appendix contains instructions to peform the following: Disable the Banner Sheet in the Print Driver on page 218. Disable the Banner Sheet at the Printer on page 218.
15 Appendix A Enable/Disable Banner Sheet Disable the Banner Sheet in the Print Driver Use the following instructions to disable the banner sheet from your device print driver on your PC. 1. At your PC, select the Start menu, then select Printers and Faxes. 2. Right click the the required printer. 3. Select Printing Preferences. 4. Select the Advanced tab. 5. Select Paper/Output and click on the + sign to expand the menu. 6. Select Disabled from the Banner Sheet options. 7. Select Apply. 8. Select OK.
Index Numerics Reduce/Enlarge 45 Country Setting 173 Covers, Copy 55 2 Sided Scanning, Email 112 2-Sided Copying 47 D A Default Output Options, Fax Receive Settings Accounting 174 Network Accounting 187 Xerox Standard Accounting 187 Audio Line Monitor, Fax Setup 172 Auto Answer Delay, Fax Receive Settings 173 Auto Center, Image Shift 53 Auto Detect, E-mail 116 Auto Detect, Original Size 51 Auto Reduction, Fax Receive Settings 173 Automatic Redial Setup, Fax Setup 172 Default Settings Entry Scre
Index Image Compression 209 Resolution Capability 208 Telephone Line Type 208 Transmission Speed 208 Application Checksum Verification Audio Tone 192 Communications Self Test 193 Display Pixel 192 LED Indicator 192 Reset UI 193 Touch Area 191 UI Button 191 Video Memory 192 User Interface 191 FDI (Foreign Device Interface) 188 Foreign Device Interface 188 G Group Directory Setup, Faxing 69 H Handler Specifications Mixed Sizes 205 Paper Weights 205 Hole Punch Erase, Edge Erase 52 I ID Card Copy 58 Image
Index S Scan to Edge, E-mail 116 Secure Polling, Fax Receive Settings 175 Secure Receive, Fax Receive Settings 174 Send to a Remote Mailbox, Faxing 77 Server 59 Server Fax 59 Small Original Erase, Edge Erase 52 Software Resets 184 Staple Cartridge 200 Store Files 119 Xerox Phaser 3635MFP User Guide Store for Polling, Faxing 74 Store Job 58 Store to Mailbox, Faxing 76 Support and Supplies Numbers 194 T Toll Save, Fax Setup 172 Tools, Menu 166 Transmission Header Text 173 Transparency Separators 55 221
Index 222 Xerox Phaser 3635MFP User Guide