Xerox PHASER 3635 User Guide
Prepared and translated by: Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU ENGLAND Copyright © 2008 Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.
Table of Contents 1 Welcome...............................................................................................................................1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Related Information Sources . .
Table of Contents 7 Store File .........................................................................................................................121 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Layout Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 File/Folder Management. . . . . . . . . . .
Table of Contents 13 Specifications..............................................................................................................205 Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Feature Specifications . . . . . . . . . . . . . . . .
Table of Contents iv Xerox Phaser 3635 User Guide
1 Welcome Thank you for choosing a Xerox Phaser 3635 machine. This product has been designed for ease of use. To use your machine to its fullest potential, take some time to read this User Guide. The User Guide provides you with an overview of the features and options available on your machine, depending on the configuration. To help you familiarize yourself with your new machine please refer to: • Chapter 2 Getting Started. • Chapter 11 Setups.
1 Welcome Introduction The Xerox Phaser 3635MFP is a digital device capable of being used for copying, printing, faxing, and scanning. The features and functions available on your machine depend on the model purchased: Xerox Phaser 3635MFP/S This model provides digital copying, printing and scanning. The device supports scanning to and printing from a USB thumb drive and has the capability of storing print and copy files on the device. It copies and prints at 35 pages per minute.
1 Welcome About This Guide Throughout this User Guide some terms are used: • Paper is the same as media. • Document is the same as original. • XeroxPhaser 3635 is the same as the machine / device. The following table offers further information about the conventions used within this Guide. Convention Description Example Italic TypeFace Used to denote screen or tab titles. In addition, references to other publications are displayed in Italic typeface. Basic Copy Features.
1 Welcome Related Information Sources Information on this family of products can be found in: 1. This User Guide 2. The Quick Use Guide 3. The System Administration CD 4. The Xerox website http://www.xerox.
1 Welcome Customer Support If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: http://www.xerox.com If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. When telephoning please quote the machine serial number.
1 Welcome Safety Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.
1 Welcome 4. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
1 Welcome • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never push objects of any kind into the ventilation openings. • Never override or "cheat" any of the electrical or mechanical interlock devices. • Never place this equipment where people might step on or trip on the power cord.
1 Welcome will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet. 2. Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician. Disconnect Device The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device.
1 Welcome Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity agreements, which include requirements for Canada. Laser Safety Information CAUTION: Use of controls, adjustments or performance of procedure other than those specified herein may result in hazardous light exposure. With specific regard to laser safety, the equipment complies with performance standards for laser product set by government, national and international agencies as a Class 1 laser product.
1 Welcome This product has been manufactured under a registered ISO9001 Quality system. CE Mark The CE mark applied to this product, symbolizes XEROX's declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment. December 15, 2004: Council Directive 2004/108/EC as amended.
1 Welcome NOTE: Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. WARNING: Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
1 Welcome point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
1 Welcome present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
1 Welcome Illegal Copying Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies.
1 Welcome • Certificates of Citizenship or Naturalization (foreign naturalization certificates may be photographed). • Passports (foreign passports may be photographed). • Immigration papers. • Draft Registration cards.
1 Welcome Environmental Compliance USA Energy Star As an ENERGY STAR partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Office Equipment Program is a team effort between U.S.
1 Welcome Product Recycling and Disposal European Union Information for users on collection and disposal of old equipment and used batteries These symbols on the products, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
1 Welcome North America Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit http://www.xerox.com/environment.
1 20 Welcome Xerox Phaser 3635 User Guide
2 Getting Started Before you use your machine, take some time to familiarize yourself with the various features and options.
2 Getting Started Machine Overview Component Location Document Feeder, Trays 1, 2, High Capacity Feeder and Finisher Document Feeder Control Panel USB Port Convenience Stapler Output Tray Paper Tray 1 Bypass Tray Document Glass, User Interface and Control Panel Document Registration Point User Interface (UI) Touch Screen 22 Document Glass / Platen Numeric Keypad Control Panel Xerox Phaser 3635 User Guide
2 Getting Started Models and Components Phaser 3635MFP/S Phaser 3635MFP/X 50-sheet DADF Standard Standard Paper Tray 1 & Bypass Tray Standard Standard Digital Copying Standard Standard Network Printing Standard Standard Scan to E-mail Standard Standard Embedded Fax - Standard USB Thumbdrive Standard Standard 256 MB Memory Configuration Option Option 500 Sheet Paper Tray 2 Option Option Stand Option Option 20 Sheet Convenience Stapler - Standard Foreign Interface Option
2 Getting Started Control Panel Overview Job Status Services Services Home Display and Log In/ Touch Screen Out Help Power Clear All Interrupt Printing Stop Language 24 Machine Status Dial Pause Cancel Entry Numeric Keypad Start Feature Description Services Displays the default feature on the touch screen. Services Home Displays the available features on the touch screen. Job Status Displays job progress information. Machine Status Displays the current status of the machine.
2 Getting Started Feature Description Power Displays when the machine is in energy saver mode. Touch any button or the touch screen to wake up the machine. Touching the power button will bring up energy saver options on the touch screen. Clear All (AC) Press to reset to normal feature defaults. Interrupt Printing Press to insert a local job. Stop Press to cancel current job. Start Press to begin local job. Dial Pause Enters a pause in a telephone number when transmitting a fax.
2 Getting Started Loading Paper Additional paper trays are available as an option. The instructions for loading all paper trays are the same. 1. Carefully pull open the paper tray. Rear Guide Side Guide Maximum Fill Line NOTE: Take care not to let the tray fall when removing it from the device. 2. Fan the paper and insert it into the tray. Do not fill above the top edge of the rear guide for up to 20lb (80 g/m²) paper OR the Maximum Fill line for 20 - 28lb (80 - 105 g/m²) paper. 3.
2 Getting Started 4. Move the guides so they just touch the paper stack. The guides must lightly touch the edge of the stack, neither too tight nor too loose. 5. Close the tray. NOTE: Follow the instructions on the Touch Screen to confirm the stock size, type and color. For more information on loading paper, please refer to Loading the Paper Trays in the Paper and other Media chapter on page 158.
2 Getting Started Logging On / Logging Off The System Administrator may choose to enable certain local and network authentication and accounting features which require the users to authenticate themselves before using the device. If authentication has been enabled: 1. Use the keypad and/or keyboard to enter your user credentials and then select Enter. 2. Complete your job. 3. To Log Off, select the Log In/Out button on the touch screen. Contact your System Administrator for more information.
2 Getting Started Machine Status The Machine Status feature displays the following: • Machine Information • Faults • Service Information Press the Machine Status button to the left of the User Interface. Machine Status button Machine Information The Machine Information tab displays the following information: General Information Network Information This section includes the serial number of machine and customer support details. Use these when contacting Xerox support.
2 Getting Started Paper Tray Status Displays the following information about each paper tray: • Status • Size, e.g. A4 (as preset by the System Administrator) • Type, e.g.
2 Information Pages Getting Started Allows the user to print the following reports: Report Description Call For Assistance Displays the error and fault log for the machine. Help List Displays a list of control panel buttons, factory defaults and available options. Error Messages Displays machine error list. Last 40 Error Messages Displays 40 most recent machine error messages. System Configuration Displays the current hardware and software configuration of the machine.
2 Getting Started Faults The Faults tab displays information on machine errors and faults. All Faults Active Messages Event Log 32 Displays the fault description and instructions on how to resolve the fault. Displays the list of active error messages. Displays all fault messages and when they occurred. The fault messages can be ordered by time or by error code.
2 Getting Started Service Information The Services Information tab displays the current status of customer replaceable and engineer replaceable consumables. Print Cartridge Fuser Tray(s) Feed Roller Bias Transfer Roll (BTR) Displays the remaining number of images made with the current toner. Displays the number of images made with the current fuser. Displays the number of images made with the current tray rollers. Displays the number of images made with the current BTR.
2 Getting Started Customizing Your Machine Your machine can be customized to suit your working environment and practices. The System Management Tools enable your System or Machine Administrator to set-up, customize and maintain the machine. After your machine is installed, it is recommended that the settings and options are customized to fully meet the requirements of the Users.
2 Getting Started For Further Assistance Access the Online Help: For additional Help Press Help at any time to access the online help screens. Messages, screen instructions and graphics provide additional information. If you need any additional help on using your machine you can: 1) Refer to the Quick Use Guide or the System Administration CD, contained in the CD Pack delivered with your machine. 2) Contact your System and/or Machine Administrator. 3) Visit our Customer Web Site at www.xerox.
2 36 Getting Started Xerox Phaser 3635 User Guide
3 Copy This chapter contains information on the copy screen and the copy features available.
3 Copy Copy Procedure This section describes the basic procedure for making copies. Follow the steps below. Load the Documents – page 38 Select the Features – page 39 Enter the Quantity – page 40 Start the Copy Job – page 41 Job Status Screen – page 41 Stop the Copy Job – page 43 NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator.
3 Copy Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. Registration Arrow 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the document glass. 3. Lower the document feeder. 2 Select the Features By default, the Copy screen is the first screen displayed on the machine. If the screen displays Job Status or Machine Status, press the Services Home button.
3 Copy 2. Select Copy on the touch screen. Ensure that the Copy screen is displayed. 3. Press the Clear All button on the control panel to cancel any previous selections. The control panel returns to the default entry screen. 4. Select the button for the feature required. Feature Description Copy Use this tab to select the standard options for a copy job, e.g. reduce/enlarge, 2 sided copying, etc. Image Quality Use this tab to adjust the appearance of the copy output, e.g.
3 Copy NOTE: To cancel an incorrect entry, press the Cancel Entry button and enter the correct quantity. 4 Start the Copy Job Press the Start button. Each document is scanned only once. The number of copies requested is displayed in the upper right-hand corner of the screen. 5 Job Status Screen 1. Press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all active jobs, including the queued copy job.
3 Copy 2. Select from one of the following options: Queue Description All Jobs Displays all queued jobs. Copy, Print and Fax Receiving Jobs Displays all active copy, print and fax receiving jobs. Scan and Fax Send Jobs Displays all active scan and fax send jobs. 3. Select the required job to view the Progress of Your Job screen. The Progress of Your Job screen displays the number of originals scanned and the number of images completed so far.
3 Copy The Details button displays information such as owner, status, job type, time submitted, etc. 4. Select Close to return to the Progress of Your Job screen. 5. Select Close to return to the Job Status screen. 6. Select Screen Default to return to the preset default job queue screen. For information on how to set the Default View, refer to Job Status Default in the Setups chapter on page 183. 6 Stop the Copy Job Follow the steps below to manually cancel an activated copy job.
3 Copy 4) Select Delete from the Job Commands list. 5) Select Confirm to delete the job or Cancel to return to previous screen.
3 Copy Copy The tabs available for selecting the various Copy features are: 1) Copy 2) Image Quality 3) Layout Adjustment 4) Output Format Depending on the options enabled and how your machine has been configured, you may have to press the Services Home button and select Copy to display the Copy feature tabs. Copy Tab The Copy tab is the default Copy screen. Use this tab to select the standard options for a copy job. The options can be selected by touching the appropriate button in each column.
3 Copy Select the More... button to display all the Reduce/Enlarge options. Select a custom percentage of reduction or enlargement required. Use the up/down scroll buttons to adjust the reduce/enlarge percentage, in 1% increments. Paper Supply Use the Paper Supply options to select a paper tray for the copy job. Auto Select: With this option selected, the machine chooses the correct paper for the copy job based on the size of the originals being scanned. Tray 1 & 2 hold 520 sheets of 20lb paper.
3 Copy 2-Sided Copying Double-sided copies can be made automatically from one or two-sided originals. 1 1 Sided: Use this option for 1 sided originals when 1 sided copies are required. 1 2 Sided: Use this option for 1 sided originals when 2 sided copies are required. 1 2 Sided, Rotate Side 2: This option produces 2-sided copies from 1 sided originals and rotates 180 degrees every second side image. Use this option to create documents which can be read in a “head to toe” manner, for example a calendar.
3 Copy Image Quality The Image Quality tab provides copy features used for adjusting the appearance of the copy output. Select any of the top level buttons to select a feature. To view all the options for a feature, select the option required. Multiple options can be selected for each copy job if required. Original Type Use this feature to enhance the quality of your output. The Original Type option is used to enhance the copy quality of the output based on the type of original being scanned.
3 Copy Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals.
3 Copy Layout Adjustment The Layout Adjustment tab provides copy features used for adjusting the layout of the copy output. Original Size Select this feature to specify how the device determines the size of the original document. Auto Detect: Use this option to allow the machine to automatically recognize the size of the originals being fed through the document feeder. NOTE: Auto Detect is only available when there are originals detected on DADF.
3 Copy Presets: Use this option to specify the dimensions of the document scanning region when scanning from the document glass. There are several standard size dimensions that correspond to common document sizes and orientations. Custom Size: Use this option to manually adjust the scanning dimensions using the scroll buttons. Mixed Size Originals: Use this feature to copy a document containing mixed size originals. The originals must be the same width, for example 8.5 x 11" and 8.5 x 14".
3 Copy Image Shift This feature enables the position of the image on the page to be adjusted. Off: The image position is not adjusted. Auto Center: Automatically centres the scanned image on the output paper. Margin Shift: Creates a binding edge for the document. The image can be adjusted up or down on the page and/or shifted to the right or left. Use the up/ down and left/right scroll buttons to adjust the amount of shift. The image can be shifted between 0 and 0.80", in 0.1" increments.
3 Copy All Edges (minimum): Erases equal amounts on all edges of the copies (minimum 0.04"). All Edges (maximum): Erases equal amounts on all edges of the copies (maximum 0.24"). Small Original Erase: Use to erase 0.25" (6 mm) from the edge of the document. Hole Punch Erase: Use to erase hole punch marks from the left and right edge of the document.
3 Copy Output Format The Output Format tab is used to produce different options for the finished output. Booklet Creation Use this feature to create booklets from a sequential set of either single-sided or double-sided originals. The machine prints 2-sided automatically, which, when folded, produces a booklet with all the pages in the correct sequence. The machine will also reduce and correctly position each image to fit on the selected paper.
3 Copy Off: The feature is switched off. On: Use this option to enable the Booklet Creation feature. There are two further options available, when Booklet Creation is enabled. Option Description 1 Sided Originals Select this option if the originals are single-sided. 2 Sided Originals Select this option if the originals are double-sided. Covers Use this feature to automatically add covers to your copied set using stock taken from a different tray than the copies.
3 Copy Transparency jobs will be delivered single-sided, and collated with no finishing. The quantity can only be set to 1 for this feature. Select Blank to have the system insert a blank page between each transparency, or select Printed to insert a printed page between each transparency. Then choose the appropriate transparency and separator stock. Transparency Supply: Select this button to specify the tray from which the machine needs to use the transparency stock.
3 Copy NOTE: Originals must be loaded in the document feeder when using this feature. 1 Page Up: Copies an original onto one sheet of paper. 2 Pages Up: Copies two separate originals onto one sheet of paper. 4 Pages Up: Copies four separate originals onto one sheet of paper. NOTE: For landscape originals, place the top of the document at the back of the feeder. For portrait originals, place the top of the document to the left. Store Job Use this feature to store files and job settings.
3 Copy ID Card Copy Use this feature to copy both sides of an ID document, e.g. a driver’s license, onto one side of paper. 1. Select Services Home to display the Services Home screen. 2. Select ID Card Copy to display the ID Card Copy screen. 3. Configure the output to improve the quality of the copy. Paper Supply: Use the Paper Supply options to select a paper tray for the copy job. Lighten / Darken: Adjusts the lightness or darkness of the output.
4 Fax The Fax feature may not be available on your machine, depending on your configuration. The optional Embedded Fax and Server Fax services can be installed, but only one fax service can be enabled at a time. NOTE: Embedded Fax is the default service when both fax services are installed. Your System Administrator will set up the default fax service. This chapter contains information about the available fax options.
4 Fax Sub-Features/ Options Embedded Fax User Interface Fax Tab Feature Tab 1: Fax (Embedded Fax) Basic Fax (Server Fax) Speed Dial Yes Add (multiple destinations) Yes Manual Dial Yes Redial Yes Server Fax For more information see page 59 (Embedded Fax) or page 59 (Server Fax). Tab 2: Image Quality For more information see page 73 (Embedded Fax) or page 83 (Server Fax). Tab 3: Layout Adjustment For more information see page 74 (Embedded Fax) or page 84 (Server Fax).
4 User Interface Fax Tab Feature Sub-Features/ Options Embedded Fax Tab 4: Fax Options For more information see page 75 (Embedded Fax) or page 85 (Server Fax).
4 Fax Fax Procedure This section describes the basic procedure for sending faxes. Follow the steps below. Embedded Fax and Server Fax Procedure – page 62 Load the Documents – page 62 Select the Features – page 63 Dial the Number – page 66 Start the Fax Job – page 66 Job Status Screen – page 67 Stop the Fax Job – page 67 LAN Fax Procedure – page 67 NOTE: If an authentication feature is enabled, you may need an account before using the machine.
4 Up to 100 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 - 120 g/m²) - refer to Machine Specifications in the Specifications chapter on page 206. for full Document Feeder Specifications. Fax 3. Place the stack in between the guides aligning the left edge with the document feeder tray, and position the guides to just touch the edge of the documents. 4. When Paper Supply is set to Auto, the machine automatically selects an appropriate tray.
4 Fax 1. Press the Services Home button on the control panel. Services Home button 2. Select Fax on the touch screen. Ensure that the Fax screen is displayed NOTE: The image below shows the Embedded Fax screen. 3. Press the Clear All button once on the control panel to cancel any previous selections, if needed. The control panel returns to the default Entry screen. 4. Select the button for the feature required.
4 Fax Feature Description Fax Options Use this tab to access the advance fax features, e.g. reports, mailboxes, poll settings, etc. If necessary, select one of the tabs and configure the fax settings. For information on the individual tabs, refer to the following: • Fax on page 69. • Image Quality on page 73. • Layout Adjustment on page 74. • Fax Options on page 75. Server Fax Feature Description Basic Faxing Use this tab to select the standard options for a fax job, e.g.
4 Fax 4 Dial the Number Select a dialing option to enter the fax number. Embedded Fax Option Description Keypad Dial Use this option to enter the number using the numeric keypad. Manual Dial Allows you to get the dial tone before entering the fax number. Speed Dial Quickly select stored numbers from the Address Book. Redial Allows you to place a call to the last number or list of numbers dialed. Group Dial Used for multiple destinations.
4 Fax 6 Job Status Screen To follow the progress of your fax job, press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all incomplete jobs, including the queued fax job. If there are no incomplete jobs in progress, the message “No Active Jobs” is displayed. For more information on the Job Status screen, refer to Job Status Screen in the Copy chapter on page 41.
4 Fax 1. Click Print in your application. 2. Click on your machine to choose it as the printer. 3. Click on the Properties or Preferences button. 4. Click on Fax from the Job Type dropdown menu. 5. Click on the Add Recipient or the Add From Phonebook button to add a recipient. 6. Click OK to confirm your recipient selection. 7. Click OK to confirm your selections in the Printing Preferences window. 8. Click Print to print your document. 9. The Fax Confirmation box will appear.
4 Fax Fax Use the options available on the Fax tab to enter the recipient telephone number and to select the standard features for your fax job. Dialing Options Use the Dialing Options to enter the destination fax number or numbers for the fax job. Individual fax numbers can be entered using the keypad or an attached telephone handset, using the Speed Dial function or selected from the Address Book. The Address Book is a listing of Individual or Group numbers which have been previously set up and stored.
4 Fax Speed Dial Speed Dial numbers are automatically created when a fax number is stored in the Address Book. Using the Speed Dial number saves time typing the complete fax destination number. To use Speed Dial, enter the 3 digit Speed Dial number required. To find out the Speed Dial number for an entry in the Address Book, select the Group Dial option and scroll through the Address Book to view the numbers assigned.
4 Fax 3. Select the Add Character button. 4. Repeat as necessary and select the Save button when complete. 5. Press the Start button to send the fax. Address Book The Address Book contains a list of addresses, numbers and details that are relevant to your company and/or you. Use the up/down scroll buttons to locate the recipient. Highlight the recipient in the list and select the Add to Recipients button. Continue this process until you have added all the required recipients.
4 Fax 4. Touch the Group Name field and enter a unique Group number (maximum 20 characters). 5. Select the Save button to confirm entry. 6. Select the Add Recipients button. 7. Select the required entry from Address Book to add to your Group. Either choose from the list, using the scroll buttons, or key in the Address Book Location number using the keypad. 8. Select the Add to Group button to add the Individual number to the Group. Continue selecting and adding as required. 9.
4 Fax Standard 200 x 100 dpi - Recommended for text documents. It requires less communication time, but does not produce the best image quality for graphics and photos. Fine 200 x 200 dpi - Recommended for line art and photos. This is the default resolution and the best choice in most cases. SuperFine 600 x 600 dpi - Recommended for use with high quality photos and graphics. It produces the largest image file size, but delivers the best image quality.
4 Fax NOTE: The receiving device must support color faxing for incoming jobs to receive fax jobs in color. Layout Adjustment Original Size Select this feature to specify how the device determines the size of the original document. Auto Detect Presets Custom Size Mixed Size Originals 74 Use this option to allow the machine to automatically recognize the size of the originals being fed through the document feeder.
4 Fax Fax Options The Fax Options tab available with Embedded Fax provides further fax features which can be used when transmitting faxes. To view all the options for a feature, select the feature required. Multiple options can be selected for each fax job if required. Polling Polling enables you to store fax documents into the machine’s memory for retrieval by another remote fax machine, or to poll a remote fax machine or mailbox to retrieve information.
4 Fax Remote Polling Poll a Remote Fax This option allows users to contact a remote fax machine to locate and receive faxes stored by the remote machine. More than one remote machine can be polled at a time. Enable this feature by selecting Poll a Remote Fax and selecting On. Enter the number of the remote machine you wish to poll. Poll more than one remote machine by using the Group Dial. Use the Delayed Send feature to poll at a specific time.
4 Fax Select Off to send the fax immediately. Select Specific Time to enter the time you wish the fax to be sent. Enter the hours and minutes separately and select AM or PM to denote if you want the fax to be sent in the morning or the evening. Send Header Text Select On to enable transmission header details on outgoing faxes. To format Transmission Header details, refer to Transmission Header Text in the Setups chapter on page 175.
4 Fax Delete Mailbox Documents Allows you to delete all the documents stored within a mailbox. NOTE: If the Delete Mailbox Documents or Print Mailbox Documents button is selected then both received and stored documents within the selected mailbox will be printed or deleted. 1. Enter Mailbox number (max 20 digits). 2. Enter Mailbox passcode (4 digit code). 3. Press Start. Send to a Remote Mailbox Allows you to send a fax document directly to an individual’s private mailbox on a remote machine.
4 Fax Forward to Fax/E-mail Features The Forward to Fax / E-mail feature allows incoming or outgoing faxes to be automatically forwarded to either another fax number or e-mail address. The System Administrator configures the feature via the Web UI. The System Administrator can also enable the Print Local Copy option to print a local copy of the forwarded or received fax or e-mail. For more information about this feature, consult the System Administrator Guide, or contact your System Administrator.
4 Fax Server Fax This section provides more detail on the Server Fax features. • Basic Fax on page 80. • Image Quality on page 83. • Layout Adjustment on page 84. • Fax Options on page 85. NOTE: For Embedded Fax information refer to Embedded Fax on page 68. Basic Fax Use the options available on the Fax tab to enter the recipient telephone number and to select the standard features for your fax job. Dialing Options Use the Dialing Options to enter the destination fax number or numbers for the fax job.
4 Keypad Dial Fax Use this option to enter the number using the numeric keypad. The number entered appears in the fax window. If an incorrect entry is made, use the C button to delete the number and then enter the correct number. Use the Keypad Dial option to return to using the keypad to enter fax numbers after using alternative methods. Group Dial Group Dial is used when the fax is being sent to multiple destinations.
4 Fax Fax Directory Setup From the Fax tab, select the Fax Directory button to create a new Fax Directory entry: 1. Select an empty row in the Phone Number list. 2. Select Edit. 3. Use the keypad on the User Interface or the keypad on the Control Panel to enter the fax number. 4. Select Save. NOTE: To edit an entry, follow the process above but select the entry to be edited instead of an empty row. 2-Sided Scanning This is used to specify whether the originals are single-sided or two-sided.
4 Fax Standard 200 x 100 dpi - Recommended for text documents. It requires less communication time, but does not produce the best image quality for graphics and photos. Fine 200 x 200 dpi - Recommended for line art and photos. This is the default resolution and the best choice in most cases. Image Quality The Image Quality tab contains options that help you to enhance the appearance and style of your faxed document. Lighten / Darken Adjusts the lightness or darkness of the output.
4 Fax Layout Adjustment Original Size Select this feature to specify how the device determines the size of the original document. Auto Detect Presets Custom Size 84 Use this option to allow the machine to automatically recognize the size of the originals being fed through the document feeder. Use this option to specify the dimensions of the document scanning region when scanning from the document glass.
4 Fax Fax Options The Fax Options tab available with Server Fax provides further fax features which can be used when transmitting faxes. Delay Send Enables you to specify the time of a fax transmission or poll. This option can be used to delay transmission of a fax job for a maximum period of 23hrs 59mins, by specifying the time at which the fax is to be sent. Select Off to send the fax immediately. Select Specific Time to enter the time you wish the fax to be sent.
4 86 Fax Xerox Phaser 3635 User Guide
5 Network Scanning This chapter contains information about the options available within Network Scanning. Network Scanning enables the creation of an electronic image file. If Network Scanning has been enabled, an electronic file can be created from a hard copy original. The electronic file can be filed, faxed, or distributed through e-mail.
5 Network Scanning Scan Procedure This section describes the basic procedure for scanning. Follow the steps below. Load the Documents – page 88 Select Network Scanning – page 89 Select Network Scanning Template – page 90 Change Feature Settings – page 90 Start the Network Scanning Job – page 91 Job Status Screen – page 91 Stop the Network Scanning Job – page 92 NOTE: If an authentication feature is enabled, you may need an account before using the machine.
5 Network Scanning Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. Registration Arrow 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the document glass. 3. Lower the document feeder. 1 Select Network Scanning Press the Services Home button and select Network Scanning from the displayed items. 1. Press the Services Home button on the control panel.
5 Network Scanning 2. Select Network Scanning on the touch screen. Ensure that the Network Scanning screen is displayed. NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator. 2 Select Network Scanning Template Network Scanning uses preset templates created by the System Administrator. These templates already contain feature settings customized to the user.
5 Network Scanning Feature Description Advanced Settings Use the features on this tab to update recently created templates or temporarily change the scan settings affecting appearance and style, e.g. image quality, resolution, file size, etc. Layout Adjustment Use the features on this tab to temporarily change the information relating to your original, e.g. size of scanned original, scan to edge. Filing Options Use the features on this tab to manage the file destinations, formats and metadata.
5 Network Scanning 6 Stop the Network Scanning Job Follow the steps below to manually cancel an activated scanning job. 1. Press the Stop button on the control panel to cancel the current scanning job. 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue. 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
5 Network Scanning Network Scanning Resources Additional scanning software can be added to the machine’s scanning capabilities: FreeFlow™ SMARTsend™ Server based scanning and routing software that supports multiple Xerox multifunction devices. Convert paper documents into electronic format and send to multiple destinations - e-mail, document repositories, network folders, even remote printers - with a single scan.
5 Network Scanning Network Scanning There are two important areas of information under the Network Scanning tab: Template List and Template Details. For more information on templates, refer to Template Overview on page 95 and Repositories on page 95. Template Destinations The Template Destinations list displays all the templates currently available to the user. On installation, the factory default template 'DEFAULT', in upper case, displays in the template list.
5 Network Scanning Details The Details section on the right side of the screen displays information about the selected template. Each time you select another template file, this area will update to display information associated with the selected template. NOTE: Any changes made to the template at the machine are temporary. Permanent changes must be made with the same utility that created the template. Template Overview Successful scanning requires selecting a template at your machine.
5 Network Scanning Option Description Grayscale Use this option to scan an original with multiple shades of gray. Black & White Use this option to scan a black and white original. 2 Sided Network Scanning This is used to specify whether the originals are single-sided or double-sided. Option Description 1 Sided Use this option for originals that are printed on one side only. 2 Sided Use this option for originals that are printed on both sides.
5 Network Scanning Resolution Description 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution. 600 x 600 dpi Recommended for use with high quality photos and graphics.
5 Network Scanning Advanced Settings The Advanced Settings tab allows you to update recently created network templates or to temporarily manipulate the scan template to enhance the appearance and style of your scanned image. Lighten/Darken Adjusts the lightness or darkness of the output. Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals. Resolution See “Resolution” on page 96.
5 Network Scanning Option Description Higher Quality Use this option produces high quality images and larger file sizes. Maximum Quality Use this option for the highest image quality and the largest file size. NOTE: Large files are not ideal for sharing and transmitting over the network due to the high processing demands they place on system resources. Update Templates Use this feature if you want to refresh the Network templates and cannot wait until the system automatically updates the system.
5 Network Scanning Layout Adjustment Use this feature to temporarily change the information relating to your original. Original Size Select this feature to specify how the device determines the size of the original document. NOTE: If your machine does not show Mixed Size Originals, it is recommended that the originals used are of the same size. Option Description Auto-Detect Use this option to allow the machine to determine the size of the originals being fed through the document feeder.
5 Network Scanning When Scan to Edge is set to On, the device will scan the image to the edges of the original. When Scan to Edge is set to Off, a small blank border will be added around the scan edges to prevent uneven lines around the edges.
5 Network Scanning Filing Options Use this feature to manage the file destinations, formats and metadata. File Name Use this option to change the File Name from the template default. Type your file name using the soft touch screen keypad, then select the Save button. Use the following options to configure the policy if the file name already exists: 102 Option Description Rename New File Use this option when you want the machine to name the new file (or folder) with a unique name.
5 Network Scanning File Format Use the File Format option when the job is to be sent with a different file format than that set as the template default. Option Description PDF Portable Document Format. Given the right software the recipient of the scanned image can view or print the file, no matter what their computer platform. PDF files usually open with Adobe Acrobat Readers. Multi-Page TIFF Tagged-Image File Format.
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6 E-mail This chapter contains information about the options available within E-mail. When enabled, scanned images can be sent as an e-mail attachment to a specified e-mail recipient or recipients. Access to the E-mail features is gained using the Services Home button on the control panel. The tabs available for selecting E-mail features are: • E-mail on page 113. • Advanced Settings on page 116. • Layout Adjustment on page 118. • E-mail Options on page 119.
6 E-mail E-mail Procedure This section describes the basic procedure for sending e-mails from the machine. Follow the steps below: Load the Documents – page 106 Select the Features – page 107 Enter the Address Details on page 109. Advanced settings on page 111. Start the E-mail Job – page 111 Job Status Screen – page 111 Stop the E-mail Job – page 112 NOTE: If an authentication feature is enabled, you may need an account before using the machine.
6 Up to 100 sheets of 20 lb (80 g/m²) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 - 120 g/m²) - refer to Machine Specifications in the Specifications chapter on page 206. for full Document Feeder Specifications. E-mail 3. Place the stack in the middle of the guides aligning the left edge with the document feeder tray, and position the guides to just touch the edge of the documents. Document Glass: The following steps explain how to load documents using the document glass: 1.
6 E-mail 2. Select E-mail on the touch screen. Ensure that the E-mail screen is displayed. NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator. 3. Press the Clear All button on the control panel to cancel any previous selections. The control panel returns to the default Entry screen. 4. Select the From: field on the touch screen. The Keypad screen will display. 5.
6 E-mail If necessary, select one of the tabs and configure the e-mail settings. For information on the individual tabs, refer to the following: E-mail on page 113. Advanced Settings on page 116. Layout Adjustment on page 118. E-mail Options on page 119. 2 Enter the Address Details There are three methods to enter an e-mail address destination: • Manually enter the e-mail address. • Use the Address Book option to enter an e-mail address from the address book available on your machine.
6 E-mail 4. To enter recipient address(es) as Copy (Cc:) or Blind Copy (Bcc:) addresses, select the To: button. Select either Cc: or Bcc: from the drop-down menu options. 5. When all recipient addresses have been added, select the Close button. To enter a programmed recipient address using the .com key The .com key is a programmable key that can hold full e-mail addresses (i.e. johndoe@xerox.com) or partial e-mail address (i.e. xerox.com). 1. From the New Recipient keypad screen select the .
6 E-mail 2) Use the up/down scroll buttons to locate the recipient. 3) Select the recipient in the list and select the Add button. 4) Repeat the above procedure to add more recipient addresses. 5) When all recipient addresses have been added, select the Close button. The entered e-mail addresses will be shown in the Address List. Optional information From the E-mail screen, select Subject to add a subject line that will appear in the recipient’s e-mail inbox. Use the touchscreen keypad to enter the text.
6 E-mail Active Jobs” is displayed. For more information on the Job Status screen, refer to Job Status Screen in the Copy chapter on page 41. 6 Stop the E-mail Job Follow the steps below to manually cancel an activated e-mail job: 1. Press the Stop button on the control panel to cancel the current e-mail job. 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue. 4.
6 E-mail E-mail The E-mail screen contains the basic information needed to send a document as an e-mail attachment. The E-mail screen allows you to temporarily change the information relating to your original. Changing these settings allows you to achieve optimum scanning quality for each E-mail original. Use the following options to enter recipient information. From... This button provides information about the sender including the sender's e-mail address. Select the From...
6 E-mail Details Option Description Bcc: Use the keypad on the touch screen to enter the e-mail address of the recipient you wish to be copied on the e-mail job, without their name being displayed on the e-mail. Use this option to view the details of the selected recipient. The information displayed is determined by how the address was originally added to the Address List, either from the Internal or Public Address Book, or entered manually.
6 E-mail Option Description 2 Sided Original, Rotate Side 2 Use this option for originals that are printed on both sides and the second side has been rotated. For example, if you are scanning a calendar which uses a “head-to-toe” format. Original Type Use this feature to select the style of original being scanned. Option Description Photo and Text Use for originals containing photographs and text. Photo Use for continuous tone photographs or high quality printed half-tone originals.
6 E-mail Advanced Settings The Advanced Settings tab allows you to temporarily manipulate the scan template to enhance the appearance and style of your scanned e-mail image. Lighten/Darken Adjusts the lightness or darkness of the output. Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals. Resolution Resolution affects the appearance of the scanned image.
6 E-mail Resolution Description 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution. 600 x 600 dpi Recommended for use with high quality photos and graphics.
6 E-mail Layout Adjustment The Layout Adjustment tab allows you to temporarily manipulate the scan template to enhance the layout and style of your scanned e-mail image. Original Size Select this feature to specify how the device determines the size of the original document. Auto Detect Use this option to allow the machine to recognize the size of the originals being fed through the document feeder.
6 E-mail E-mail Options Use this feature to change the Reply To e-mail address and to identify the file format required for the e-mail scanned image. File Format Use to set the file format of the scanned image. Option Description PDF Portable Document Format. Given the right software the recipient of the scanned image can view or print the file, no matter what their computer platform. PDF files usually open with Adobe Acrobat Readers. Multi-Page TIFF Tagged-Image File Format.
6 E-mail Message Use this option to add new body text. The body text can contain up to 80 characters and displays on the touch screen under the Message field.
7 7 Store File Store File The Store Files feature allows you to scan hardcopy documents as an electronic file and place them into a folder located on a USB thumb drive. The stored job can then be retrieved at a later date for printing and sharing from the USB thumb drive. The Store Files feature allows you to store a job in the following formats: PDF, TIFF, Multi-page TIFF and JPEG.
7 Store File Advanced Settings The Advanced Settings tab allows you to enhance the appearance and style of your stored file. Lighten/Darken Adjusts the lightness or darkness of the output. Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals. Resolution Resolution affects the appearance of the scanned image. The higher the scanning resolution (dpi - dots per inch) the better the image quality.
7 Store File Resolution Description 300 x 300 dpi Recommended for high quality text documents and line art. Can also be used for medium quality photos and graphics. This is the default resolution and the best choice for most documents. 400 x 400 dpi Recommended for average quality photos and graphics. It produces good quality images and a smaller file size than the 600x600 resolution. 600 x 600 dpi Recommended for use with high quality photos and graphics.
7 Store File Layout Adjustment Use this tab to change the information relating to your original. Original Size Select this feature to specify how the device determines the size of the original document. NOTE: If your machine does not show Mixed Size Originals, it is recommended that the originals used are of the same size. Option Description Auto-Detect Use this option to allow the machine to determine the size of the originals being fed through the document feeder.
7 Store File When Scan to Edge is set to On, the device will scan the image to the edges of the original. When Scan to Edge is set to Off, a small blank border will be added around the scan edges to prevent uneven lines around the edges.
7 Store File File/Folder Management Use this tab to manage the files and folders stored on the USB thumb drive. Choose one of the following options: 126 Option Description Open Use this option to open a selected file or folder. New Folder Use this option to create a new folder. Rename Use this option to rename a file or folder. Delete Use this option to delete selected folder or file.
7 Store File Store File Procedure 1 Load the Documents You can load the documents to be scanned either on the Document Glass or through the Document Feeder. Document Feeder: The following steps explain how to load documents using the document feeder: 1. Before loading the documents into the document feeder, ensure they are in good condition and remove all staples and paper clips. 2. Insert the documents neatly into the document feeder, face up. 3.
7 Store File 2 Select the Store Files Feature Using a USB drive 1. Insert the USB drive into the front of the machine. 2. Press the Services Home button on the Control Panel. 3. Select the Store to USB button. 4. The root directory on the USB is displayed. 5. Select the required folder where you want your scan to be saved. 6. Select the OK button. 7. Change the File Name... if required. Use the onscreen touch pad to enter the new file name.
7 Store File NOTE: If file name matches another file in the selected folder, the system will automatically append information to the file name to prevent having two files with the same name or overwriting the existing file. 8. Select the File Format... button to change the format. Option Description TIFF (1 File per Page) Tagged-Image File Format. A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms.
7 Store File NOTE: Use this feature to select the type of original being scanned. Option Description Photo & Text Use for originals containing photographs and text. Text Photo Use for originals containing text or line art. Use for continuous tone photographs or high quality printed half-tone originals. 12. Select the Resolution button to access the options: NOTE: Resolution affects the appearance of the scanned image.
7 Store File Using the Copy Service This feature stores copies of the original documents on the device and stores them in a device-specific format. 1. Press the Services Home button and select Copy on the touch screen. Ensure that the Copy screen is displayed. 2. Select the Output Format tab. 3. Select the Store Job... button.
7 Store File 4. Select an option: • Copy and Store - save your job into a folder and print your job • Store Only - store your job into a folder for printing later 5. Select the Untitled box to enter a specific file name. 6. Select the Save button when you are finished. 7. Select one of the other tabs for the feature required. Feature Description Copy Use this tab to select the standard options for a copy job, e.g. reduce/enlarge, 2 sided copying, etc.
7 Store File 4 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all incomplete jobs. If there are no incomplete jobs in progress, the message “No Active Jobs” is displayed. For more information on the Job Status screen, refer to Job Status Screen in the Copy chapter on page 41. 5 Stop the Job Follow the steps below to manually cancel an activated job. 1.
7 Store File 5. Select Confirm to delete the job or Cancel to return to previous screen.
7 Store File Store Files from the Workstation This feature stores print jobs on the Internal Drive of the device. Print jobs are stored in a print-ready format. Using the Print Driver to Store Files 1. From your Workstation, open a document. 2. Click File and then Print. 3. Click the printer icon for your device. 4. Click on the Properties or Preferences button. 5. Click on the Job Type drop-down menu. 6. Click the Saved Job... option. 7.
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8 Print Files The Print Files feature allows you to select and output pre-stored jobs as many times as you need. Jobs stored on the device or on a USB drive can be selected for printing.
8 Print Files Print Files 1 Select the Features 1. Press the Services Home button and select Print Files to display the Print Files feature. 2. Select the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print.
3. Select the saved job title to add the document to the print list. A pop-up menu is displayed: Add Add job to print list. Close menu Close menu and return to saved jobs list. 4. Select Add to add the job to the print list. 5. Repeat the above steps to add more jobs. 6. Select Done when the required jobs have been added to the print list. 7. Select the Job Quantity (number of copies) required, if necessary. 8. Press Start.
8 Print Files Print from USB 1 Insert the USB drive 1. Insert the USB drive into the USB port on the front of the device. USB Port 2. Select the Print from USB button on the USB Options screen.
8 Print Files 3. Select the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print. 4. Select the saved job title to add the document to the print list. A pop-up menu is displayed: Add Add job to print list. Close menu Close menu and return to saved jobs list. 5. Select Add to add the job to the print list. A tick will appear next to the file name. 6. Repeat the above steps to add more jobs. 7.
8 Print Files 1 Print the Job(s) Press the Start button. NOTE: Do not remove the USB drive from the device until printing has completed. 2 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all incomplete jobs. If there are no incomplete jobs in progress, the message “No Active Jobs” is displayed.
8 Print Files 2. To cancel a queued job press the Job Status button on the control panel to display the Active Jobs screen. 3. Select the appropriate job from the queue to view the Progress of your Job screen. 4. Select Delete from the Job Commands list. 5. Select Confirm to delete the job or Cancel to return to previous screen.
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9 Print The XeroxPhaser 3635 produces high quality prints from electronic documents. You can access the printer from your PC by installing the appropriate printer driver. A printer driver converts the code within the electronic document into a language that the printer can understand. NOTE: More detailed information about printing is contained either in the printer driver screens or in the electronic user guides that accompany the printer drivers.
9 Print Print Procedure This section describes the basic procedure for printing. NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator. Documents can be printed from your PC using the print drivers supplied. The print driver must be loaded on each PC which uses the machine for printing. Select Print from Your PC 1. Click Print in your application. 2.
9 Print 2. Click OK to confirm your selections. 3. Click OK to print your document.
9 Print Custom Size Printing This section describes the procedure for printing on custom size media. 1 Load Custom Size Media 1. Load custom size media into your machine. 2. Follow the touchscreen prompts to confirm paper size and type. Select Print from Your PC 1. Click on Print in your application. 2. From the Printer: Name drop down menu, click on your machine to choose it as the printer. Select the Custom Size 1. Click on Properties to make your print selections. 2.
9 Print Print Your Document 1. Click OK to confirm your selections. 2. Click OK to print your document.
9 Print Printer Drivers The following provides an overview of the features available on the Windows printer driver - the appearance of other printer drivers may vary. For more information about a specific feature, please refer to the online Help facility provided as part of the printer driver software. Control Options There are a number of options which appear on all of the printer driver screens: 150 Option Description OK Saves all the new settings and closes the driver or dialog.
9 Print Paper / Output Used to select options such as the job type and the media requirements. The choices available are based on the options enabled on your machine. Click on the arrow scroll button for the option or click on the Option icon to change any of the choices displayed. Choose from the following job types: Xerox Phaser 3635 User Guide Queue Description Normal Print Prints the job immediately without requiring a passcode.
9 Print 152 Queue Description Delay Print Prints the job at the time you specify. When you choose this job type, the Delay Print dialog box appears so you can specify the time to print.
9 Print Layout / Watermark Used to change the layout of a document and add watermarks. Multiple documents can be printed on one page from 2-Up to 16-Up. Booklets can also be created. Use the Watermark option to display, for example, the word DRAFT or CONFIDENTIAL across each page. This feature also adjusts the size and location of the watermark.
9 Print Image Options Use the options available in this tab to modify the appearance of your print job. This feature can also be used to print draft versions by choosing the Toner Saver option.
9 Print Advanced Click this tab to access the options compatible with Adobe® PostScript® 3TM and advanced programming features for your print job. Use the scroll arrows to move through the options. Clicking on a plus symbol will display further choices.
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10 Paper and other Media This chapter contains information about the different types of stock and stock sizes that can be used on your machine, available paper trays and the types of stock and sizes supported by each tray. There is one paper tray and a bypass tray as standard on the Xerox Phaser 3635MFP/S. A second paper tray is available to purchase as an option. There are two paper trays and a bypass tray as standard on the Xerox Phaser 3635MFP/X.
10 Paper and other Media Loading Paper Preparing Paper for Loading Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. NOTE: To avoid unnecessary paper jams and misfeeds do not remove paper from its packaging until required. Loading the Paper Trays Using the instructions provided below, load paper into the machine.
10 The paper trays can hold a maximum of 520 sheets of 20 lb (80 g/m²) bond paper. Paper and other Media 3. If necessary, open the back of the paper tray to allow for paper sizes such as Legal, Oficio and Folio. Adjust the rear guide. Side Paper Guide 4. Fan the paper and insert it into the tray. If loading Letterhead, ensure the design is face-up and the top edge of the sheet is placed at the right side. CAUTION: Do not fill above the Maximum Fill Line. 5.
10 Paper and other Media Please refer to Setting the Paper Size in the Paper and other Media chapter on page 163. Using the Bypass Tray The bypass tray is located on the front of your machine. It can be closed when not in use, making the product more compact. Use the bypass tray to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray. Acceptable print media is plain paper from 3.8" x 5.8" to 8.
10 Paper and other Media 4. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be under the Max Fill Line. Paper Guide Max Fill Line 5. The UI screen shows the current paper supply settings for the Bypass Tray on the left hand side. Press the Size button and/or the Type or Color button to change the settings if necessary. If the settings are correct, press the Confirm button.
10 Paper and other Media 4. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be under the Max. Fill Line. Paper Guide Max Fill Line The UI screen shows the current paper supply settings for the Bypass Tray on the right hand side. Select the Size, Type and/or Color buttons if necessary to change the settings. If the settings are correct, select the Confirm button.
10 Paper and other Media Setting the Paper Size Each time you open and close a paper tray, the machine will prompt you to identify the paper stock being used. NOTE: The paper tray information screen for each tray can be switched off using the Tools settings. By default, each tray is configured to display the paper tray information screen. The current tray settings are displayed on the right hand side of the UI. Change Size Select up arrow to choose from the list of paper size options.
10 Paper and other Media Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use.
10 Paper and other Media CAUTION: Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not feed a sheet of labels through the machine more than once. The adhesive backing is designed for one pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
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11 Setups This chapter identifies some of the key settings that you can customize to meet your requirements. It is aimed primarily at the System Administrator of the machine. Changing these settings is easy and will save you time when using the machine.
11 Setups Accessing Tools All the machine setup features are in the Tools menu, accessed through the Log In/Out and Machine Status buttons on the control panel. 1. Press the Log In/Out button on the control panel. 2. Use the number keypad to enter the default password - 1111. Select Enter on the touch screen. 3. Press the Machine Status button. 4. Select the Tools tab. NOTE: 1111 is the factory set default password. It is recommended that you change this password.
11 Setups Tools Menu Overview According to your machine setup, some or all of the following options are accessible from the Tools Mode screen:: Feature Feature Options Feature Options Sub-menu Device Settings General Energy Saver Set Date & Time GMT Offset Language Default Xerox Customer Support System Administrator Reports Altitude Adjustment Contention Management Tests & Resets Image Quality Test Patterns User Interface Button Test Audio Tone Test LED Indicator Test Touch Area Test Display Pixel
11 Setups Feature Feature Options Feature Options Sub-menu Feature Defaults Set Fax Defaults Set Copy Defaults Service Enablements E-mail Network Scanning Network Accounting Embedded Fax Server Fax On Demand Overwrite USB Port Copy Service Settings Reduce/Enlarge Preset Basic Copy Preset Fax Service Settings Fax Country Settings Line Configuration Incoming Fax Defaults Transmission Defaults Mailbox Setup Documents Received in Mailbox Fax Report Error Correction Mode General Software Upgrade A
11 Setups Localization Before using your new machine, the localization settings below will have been set using the machine installation wizard. As your requirements change, you may need to reset or adjust these settings. Set Date and Time Some features and functions on the machine require the local date and time such as the header on a fax and the configuration sheet. This utility enables you to set and change the local date and time on the machine.
11 Setups Tools > Device Settings > General > GMT Offset Set Measurements The measurements that are displayed on the touch screen can be set to either inches or mm. You can also set the decimal point (Numeric Separator) to either a period (e.g. 12.3) or a comma (e.g. 12,3). Tools > User Interface > General > Measurements Set Default Paper Size The Default Paper Size settings allows the programming of the default paper size. Set the default size to either 8.
11 Setups Tools > Paper Tray Management > Paper Setting > Default Paper Size Set Altitude The xerographic process used in your machine to make prints is affected by air pressure. Air pressure is determined by the height of the machine above sea level. The machine will automatically compensate for differences in air pressure if you enable the feature. Tools > Device Settings > General > Altitude Adjustment Setting the altitude enables the machine to operate effectively and maximises performance.
11 Setups Fax Setup The Fax Service Settings allow you to customize the fax settings. Tools > User Interface > Fax Service Settings Fax Transmission Defaults The transmission defaults allow you to customize the fax transmission settings. Tools > User Interface > Fax Service Settings > Transmission Defaults NOTE: The following features are only available when Embedded Fax is enabled.
11 Setups Select the On button to enable this feature. Select the Off button to disable the feature. If this feature is enabled, you will receive a popup while faxing a document, requiring you to confirm if you want the fax sent immediately. Dial Tone Volume When the Audio Line Monitor has been enabled, the dial tones are audible when faxing. Use the scroll buttons on the Dial Tone Volume screen to select a dial tone volume setting (from 1 - 7).
11 Setups If Auto Reduction is off, when receiving a document that is longer than the selected paper, any image at the bottom of the paper will be discarded according to the Discard Size setting. The Discard Size can be set between 0-30mm. Receive Header Fax Receive Tray Default Output Options Select Enable to have a time stamp, page number and number of the sending fax machine printed at the top of all received fax jobs.
11 Setups The default selection for Junk Fax Prevention is Off so there is no filtering of incoming faxes. Select the On button to switch on the feature. With the feature switched on, the machine will block ALL incoming faxes listed in the Junk Fax Numbers list. Junk Fax Numbers List To add a number to the list touch an empty list location to highlight it and then touch the Edit List button. Input the last 7 digits of the number you wish to block using the keypad and then select the Save button.
11 Setups A different time period may be specified for documents received in mailboxes and for documents stored for polling (whether in general memory or a private mailbox). Choose the appropriate option and select whether to Delete on Print or Keep. Mailbox Setup Tools > User Interface > Fax Service Settings > Mailbox Setup The Mailbox Setup feature allows the System Administrator to edit the mailbox id, passcode and name.
11 Setups Setting up Paper Trays Paper Settings Default Stock The Default Stock settings allows the programming of the default paper type and color. Typically, this is the most common stock that will be used in the machine and is the stock that the machine will feed if a specific stock type is not selected. Tools > Paper Tray Management > Paper Setting > Default Stock Paper Substitution This feature enables the machine to automatically substitute common US and metric paper sizes when printing.
11 Setups Tray Settings Auto Tray When the On button is selected, the Auto Tray feature automatically selects the paper tray loaded with the paper size closest to the original document. This can be overridden on the Basic Copy screen by manually selecting the required tray. When the Off button is selected, the Auto Tray button is disabled on the Copy screen. The tray selection defaults to Tray 1. Tray Confirmation Messages This feature enables the Tray Confirmation message on the display screen.
11 Setups Machine Presets Basic Copying Presets This feature defines the 2 default reduction or enlargement ratios (refer to the Reduce/Enlarge Presets topic) that appear in the Reduce/Enlarge panel of the Copy screen. Tools > User Interface > Copy Service Settings > Basic Copy Preset Reduce/Enlarge Presets This feature enables the machine administrator to set the 6 default reduction or enlargement ratios.
11 Setups Tools > User Interface > Copy Service Settings > Reduce/Enlarge Preset 182 Xerox Phaser 3635 User Guide
11 Setups Change Default Settings Changing the user defaults to reflect the needs of the users will make the machine more user-friendly, increasing effectiveness and productivity. Set (Power Save) Duration Times This utility enables the System Administrator to modify the default 30 minutes the machine will spend between standby and low power modes. The machine is designed to be energy efficient and will automatically reduce its power consumption after periods of inactivity.
11 Setups Language Default Use this feature to set the User Interface language. Tools > Device Settings > General >Language > Default and Priority Audio Tones Use this feature to enable or disable one of the following audio tones: Tone Description Fault Tone Sounds when there is a fault on the machine. Conflict Tone Sounds when there is a system setting conflict. Selection Tone Sounds when a button is selected. When enabled, the tones can be set to either low, medium or high.
11 Setups Software Software Reset This utility provides the facility to reset the machine software without switching off and switching on the machine. Tools > Device Settings > Tests & Resets > Software Reset This facility allows you to reset the System Software. Select the Reset System Software button. A pop-up window will appear warning you that jobs in the system may be lost and asking you to confirm that you wish to continue. If you confirm this message the machine will reboot the system software.
11 Setups CRU Replacement Defaults Customer Replaceable Units (CRUs) are modules within the workings of the machine that you can replace when needed. The machine monitors the number of copies made for service information purposes. This information helps maintain the machine’s productivity and image quality. When a module is nearing the end of its life, a message displays advising you to order a new module. When a module reaches the end of its life, a message displays advising you to replace the module.
11 Setups Counter Resets Other replaceable units within the machine also track the number of images made as a measure of their life expectancy. These include: • Fuser Counter • Bias Transfer Roller Counter • Feed Rollers Counter • Document Feeder Friction Pad Counter At the end of life, these units continue running without re-order notification messages. On replacement, select the Supplies tab and use the Counter Reset buttons to reset the counters to zero.
11 Setups Accounting Accounting allows the System Administrator to track the use of the machine and control access to the features. There are three accounting options: • Network Accounting • Xerox Standard Accounting • Foreign Device Interface Tools > Accounting > Accounting Enablement Network Accounting Network Accounting provides the System Administrator with the ability to track the use of the device per job per account.
11 Setups Xerox Standard Accounting (XSA) XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax and Embedded Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform. System Administrators can print a report which contains all XSA data. XSA is set up via CentreWare Internet Services, the machine's embedded web browser.
11 Setups Print Job Control enables charging for print jobs. Print jobs sent when it is enabled will be held in the job queue and can be manually released when credits are available at the foreign device. The services available at the machine can be set using Inhibit Services. Choosing Copy Only will require credits at the foreign device for copying but allow access to other services. Inhibiting All Services will require credits to access any service that requires paper.
11 Setups Security Settings Tools > Security Settings Authentication Job Operation Rights Enable Job Operation Rights for All Users or System Administrator Only with this feature. This sets permissions to allow general users or Systems Administrators to delete jobs from the device print queue.
11 Setups The On Demand Image Overwrite feature provides an on-demand facility for a System Administrator to erase all residual image data from the memory of the machine. The standard overwrite process takes approximately 30 minutes. A full overwrite process takes approximately 160 minutes. Press Start to begin the overwrite. All existing jobs will be deleted regardless of their status and all job submissions will be prohibited for the duration of the overwrite.
11 Setups Machine Tests Should you need to report any faults to the machine, the Xerox Welcome Center support may talk you through the following machine tests to verify the performance of the machine and user interface (UI) screen. Image Quality Test Patterns Use the scroll buttons to select one of the 19 available test patterns. Select the Feature button to test either 1 sided or 2 sided printing from the available trays. Select the Start Test button to begin the test.
11 Setups Audio Tone Test The Audio Tones Test verifies that the Audio Tone on the UI is functioning properly. 1. Select Start Test to begin the test. The Audio Tone will activate if it is functioning properly. 2. Select End Test to end the test. The Test Pass/Fail screen displays. 3. Select the Passed button if the audio tones have sounded correctly. Select the Failed button if any of the audio tones are not functioning properly.
11 Setups Application Checksum Verification The User Interface Application Checksum Verification checks that the UI software is up-to-date and running correctly. Select Start Test to begin the test. A message will be displayed indicating that the test in progress. A second message will then be displayed indicating whether or not the test was completed successfully.
11 Setups Customer Support and Supplies Numbers Customer support and supplies numbers can be set to give users access to numbers and details vital to maintain the machine uptime. Tools > Device Settings > General > Xerox Customer Support This utility allows you to set the following numbers: Customer Support Telephone Number Supplies Telephone Number Customer Asset Tag Number Xerox Asset Tag Number. Select the [-] hyphen button if needed as part of the number.
11 Setups Optional Services Depending on your machine configuration, you may have access to the following services. This utility allows you to enable or disable options at any time, where installed. In most cases no reboot is necessary. Tools > User Interface > Service Enablements Network Scanning For information on Network Scanning, refer to Network Scanning on page 94. E-Mail For information on E-mail, refer to E-mail on page 105.
11 Setups On Demand Image Overwrite For information on the On Demand Image Overwrite feature, refer to On Demand Image Overwrite on page 191.
12 Maintenance Performing routine maintenance tasks enables your machine to continue running at optimum performance levels. Instructions are provided in this chapter for all the maintenance tasks required.
12 Maintenance Consumables Consumables are items on the machine that need replenishing or replacing, such as paper, staples and customer replaceable units. To place an order for Xerox consumables, please contact your local Xerox Representative giving your company name, product number and the machine serial number. NOTE: For information about locating the serial number, please refer to Customer Support on page 5.
12 Maintenance the front door. The instructions on the screen will tell you how to fit a new cartridge. If you do not want to replace the Print Cartridge now you can select the Abort button. The machine will continue to operate but will NOT make copies or prints. 1. Open the cover on the right side of the machine. This will reveal the latch used to open the front cover. Open the front cover. Front cover latch 2. Remove the Print Cartridge.
12 Maintenance 1. Open the Staple Cartridge cover at the front of the machine. SMart Drum Cartridge lock SMart Drum Cartridge lock 2. Pull on the blue handle to remove the empty Staple Cartridge. 3. Remove the used Staple Cartridge from the cartridge holder. 4. Dispose of the used Staple Cartridge. 5. Remove the new Staple Cartridge from its packaging. 6. Make sure that the staple strips on top of the stack are complete and flat. Remove any partial strips and any strips that are bent. 7.
12 Maintenance Cleaning the Machine WARNING: When cleaning your machine DO NOT use organic or strong chemical solvents or aerosol cleaners. DO NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all cleaning materials out of the reach of children. WARNING: DO NOT use pressurised air-spray cleaning aids on or in this equipment.
12 Maintenance Duplexing Automatic Document Feeder and Output Tray Regular cleaning keeps the document feeder and output tray free from dust and dirt. 1. Use a soft, lint-free cloth, lightly dampened with water. 2. Wipe clean the document feeder and output tray, including the paper trays and outside areas of your machine. 3. Remove any residue with a clean cloth or paper towel.
13 Specifications This chapter contains the specifications for the machine. Use the specifications listed below to identify the capabilities of the machine. The machine adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Note that improvements in specifications and the appearance of the product may be made without prior notice.
13 Specifications Machine Specifications Machine Configurations Feature Specification Hardware Configuration Processor DADF or Document Glass Cover 1-2 Paper trays and Bypass tray Machine Size Base configuration: width 18.6 x depth 18.8 x height 21.4" (W 472 x D 478 x H 543 mm) Machine Weight Approx 41.9 lb (19 kg) without Tray 2 57.
13 Feature Specifications Specification Length min 8.3 - max 14" (210 - 356 mm) Width min 5.8 - max 8.5" (148 - 216 mm) Paper Sizes 8.5 x 11" 8.5 x 14" 8.5 x 13" ISO B5 176 x 250mm ISO B5 182 x 257mm Oficio A4 A5 7.25 x 10.5" Bypass Tray Feature Specification Capacity 50 sheets 20 lb (80 g/m²) bond paper per tray 5 sheets transparencies 5 envelopes Paper Weights 16 lb - 43 lb (60 to 163 g/m²) Paper Range Length min 5.8 - max 14" (148 - 356 mm) Width min 3.9 - max 8.
13 Specifications Feature Specification Document Feeder speed (A4) 1-1: 33 ipm 1-2: 23 ipm 2:2 collated: 12 ipm Output Modules Output Tray 208 Feature Specification Capacity 250 sheets of 20 lb (80 g/m²) bond paper Xerox Phaser 3635 User Guide
13 Specifications Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption Power Save mode: 35 Watts Stand By mode: 100 Watts Printing Simplex: 750 Watts Printing Duplex: 750 Watts Xerox Phaser 3635 User Guide 209
13 Specifications Feature Specifications Fax Feature Feature Specification Fax Transmission Speed 33.6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent Communication Standard Super G3, IYU G3 Maximum Resolution Capability 406 x 392 dpi Standard Fax Memory Stored on HDD = 80G Effective Scanning Width 8.2" (208 mm) Maximum Print Width 8.
13 Specifications Scan Feature Feature Specification Max scan width 8.5" (216 mm) Effective scan width 8.
13 212 Specifications Xerox Phaser 3635 User Guide
14 Troubleshooting A variety of situations can affect the quality of your output. For optimal performance, ensure these guidelines are followed: • Do not position the machine in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change.
14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions. Follow on-screen instructions to clear the fault NOTE: Any printed sheets removed will automatically be reprinted once the paper jam is cleared. Paper Jams The display screen will indicate the location of the jam. Jam Clearance areas vary depending on your machine model and configuration.
14 Troubleshooting Front Cover Area Jams 1. Press on both the front cover latches on the sides of the machine to open the front cover. Front cover latch 2. Remove the print cartridge and remove any jammed paper. 3. Replace the print cartridge and close the front cover door. 4. Open the paper trays and remove any jammed paper. 5. Close the paper tray. Rear Cover Area (Duplex Area) Jams 1. Open the machine rear covers and release the green rear cover support. Remove any jammed paper in the duplex area.
14 Troubleshooting 3. Carefully close the fuser door. Ensure there is an audible click as the fuser door latch slides back into position. 4. Close the rear cover door. Document Jams 1. Remove all the documents from the document feeder and document glass. 2. Lift the document handler cover and remover any jammed paper. 3. Close the document handler cover. 4. Re-order the documents as at the start of the job and reload. The documents will be recycled automatically to recover the job integrity.
14 Troubleshooting Error and Fault Codes If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed on the User Interface screen. Follow the on-screen prompts to correct the error. If the fault persists, Power Off / Power On. If the problem persists, call for service. Paper Feeder Errors & Faults Description Solution Door Open The back cover or front covers are not securely latched.
14 Troubleshooting Output DADF 218 Errors & Faults Description Solution Toner Supplying Error Toner is not being supplied correctly. Check the Print Cartridge is installed securely. Invalid Print Cartridge The installed Print Cartridge is not a valid Xerox cartridge. Check the Print Cartridge and install a valid Xerox cartridge if necessary. If problem persists, call for service. Full Stack Output tray full. Remove printed material from Output tray.
Index Numerics Copying 2 Sided Scanning, Email 114 2-Sided Copying 47 45 Country Setting 175 Covers, Copy 55 A D Reduce/Enlarge Accounting Foreign Device Interface 189 Network Accounting 188 Xerox Standard Accounting 189 Audio Line Monitor, Fax Setup 174 Auto Answer Delay, Fax Receive Settings 175 Auto Center, Image Shift 52 Auto Detect, E-mail 118 Auto Detect, Original Size 50 Auto Reduction, Fax Receive Settings 175 Automatic Redial Setup, Fax Setup 174 B Default Output Options, Fax Receive Set
Index Resolution Capability 210 Telephone Line Type 210 Transmission Speed 210 Reset UI 194 Touch Area 193 UI Button 193 Video Memory 194 User Interface 193 FDI (Foreign Device Interface) 189 Foreign Device Interface 189 Manual Size Input, E-mail 118 Margin Shift, Image Shift 52 Media Specifications 164 Mixed Size Originals, Original Size 51, 74 Multi-Up, Copy 56 G Group Directory Setup, Faxing 71, 82 H O Handler Specifications Original Type, E-mail 115 Original Type, Faxing 72, 82 Mixed Sizes 207
Index Server Fax 59 Small Original Erase, Edge Erase 53 Software Resets 185 Staple Cartridge 201, 203 Store Files 121 Store for Polling, Faxing 75 Store Job 57 Store to Mailbox, Faxing 77 Support and Supplies Numbers 196 Xerox Phaser 3635 User Guide T Toll Save, Fax Setup 174 Tools, Menu 168 Transmission Header Text 175 Transparency Separators 55 U USB 140 221
Index 222 Xerox Phaser 3635 User Guide