Version 1.
©2012 Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. Document version 1.
Table of Contents 1 Introduction Who should use this Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Product Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unix - Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninstalling the printer driver package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sharing your Machine Locally . . . . . . . . . . . . . . . . . . .
Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer . . . . . . . . . . .
Xerox Phaser 3320DN/3320DNI System Administrator Guide
Introduction 1 Welcome to the Xerox Phaser 3320DN/3320DNI System Administrator Guide.
Who should use this Guide? Who should use this Guide? This guide is intended for System Administrators who need to install, setup and manage printers on their network. To use the procedures in this guide effectively, System Administrators must have previous experience working in a network environment and must possess Supervisor, Administrator, Account Operator, or equivalent rights to the network. They must also have prior knowledge of how to create and manage network user accounts.
Machine Overview Machine Overview The Xerox Phaser 3320DN/3320DNI are environmentally friendly printing machines providing excellent quality and speed. The features and functions available on your machine depend on the model you have purchased.
Control Panel Overview Control Panel Overview 1 2 3 4 5 6 7 8 Display Screen: Displays the current machine status and prompts during an operation. OK: Confirms the selection on the screen. 2 Menu: Enters Menu Mode and enables you to access options and settings. 3 Back: Used to go back one level in the menu. Power Save: Sends the machine into Power Save mode or Power Down. Press the button again to restart the machine. Stop: Pressing the Stop button stops an operation at any time.
Machine Connection 2 This chapter shows you how to connect your machine to a network and configure the Ethernet settings and includes: • Machine Parts and Connection Ports on page 12 • CentreWare Internet Services on page 18 Xerox Phaser 3320DN/3320DNI System Administrator Guide 11
Machine Parts and Connection Ports Machine Parts and Connection Ports Front View 1 9 2 10 8 3 7 4 11 6 5 12 1 Output Tray 7 Paper Tray 1 2 Control Panel 8 Bypass Tray 3 Control Board Cover 9 Bypass Tray Extension 4 Front Cover 10 Bypass Tray Width Guides 5 Paper Level Indicator 11 Output Tray Support 6 Paper Tray 2 (Optional) Xerox Phaser 3320DN/3320DNI System Administrator Guide
Machine Parts and Connection Ports Rear View 1 2 7 3 4 5 6 1 Network Port 5 Duplex Unit 2 USB Port 6 Rear Door 3 Power Switch 7 Paper Tray Rear Cover 4 Power Receptacle Initial Connection The On/Off switch, the power outlet and the Network Port are at the rear of the machine. Follow these steps to physically connect your machine to the network: 1. 2. Connect the Power Cord to the machine and a suitable power supply outlet. The power cord must be plugged into a grounded power socket.
Machine Parts and Connection Ports Installation Wizard On initial power On the Installation Wizard runs: 1. 2. 3. 4. 5. The Language menu displays. Press the arrow buttons to highlight the required language and press OK. The Metric Default menu displays. Press the arrow buttons to select one of the following and press OK: • Inches • mm The Default Paper menu displays. Press the arrow buttons to select one of the following and press OK: • Letter • A4 The Support Info menu displays. a.
Machine Parts and Connection Ports The machine supports connectivity via a wireless only connection if required. Note If a wireless network is available, the Phaser 3320DNI will automatically configure wireless networking when powered on. There are several ways to configure Wireless Connectivity: • At the Machine. For instructions refer to Configure Wireless Connectivity at the Machine (Phaser 3320DNI) on page 15. • Using Internet Services.
Machine Parts and Connection Ports 2. 3. 4. 5. 6. Press the arrow buttons to highlight Network Setup and press OK. Enter the Administrator Password using the arrow buttons. The default is 1111. Refer to Entering a password: on page 14. Use the arrow buttons to scroll to Ethernet Speed and press OK. Use the arrow buttons to select one of the following speeds: • Automatic • 10 Mbps Half • 10 Mbps Full • 100 Mbps Half • 100 Mbps Full • 1 Gbps Full Press OK. The Please Reboot message displays.
Machine Parts and Connection Ports 4. Holding the memory module by the edges, align the memory module on the slot at about a 30degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other. Note The notches and grooves illustrated may not match those on an actual memory module and its slot. 5. 6. 7. 8. Press the memory module into the slot with care until you hear a ‘click’. Do not press the memory module strongly or the module may be damaged.
CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services (Internet Services) is the embedded HTTP server application that resides in the machine. Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation. Many features available on your machine will need to be set via the machine and CentreWare Internet Services.
CentreWare Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised. To change the Administrator password: 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
CentreWare Internet Services 5. 6. 7. 8. Click Properties. In the Network Settings link, select the Wireless link. The Connection Status shows the Link Status of the wireless connection. The Wireless Settings area provides options to configure wireless connectivity. The options are Easy Wireless Settings and Advanced Settings, and are explained below. Use the Easy Wireless Settings Wizard 1. 2. 3. 4.
CentreWare Internet Services 3. 4. 5. 6. 7. 8. 9. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select the General link. Select one of the following speeds from the Ethernet Speed drop-down menu: • Automatic • 10 Mbps (Half Duplex) • 10 Mbps (Full Duplex) • 100 Mbps (Half Duplex) • 100 Mbps (Full Duplex) • 1 Gbps (Full Duplex) Select on Apply to save the changes.
CentreWare Internet Services 22 Xerox Phaser 3320DN/3320DNI System Administrator Guide
Network Installation 3 This chapter covers the following topics: • TCP/IP on page 24 • Unix on page 29 Xerox Phaser 3320DN/3320DNI System Administrator Guide 23
TCP/IP TCP/IP These instructions show you how to configure the following: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4. IPv4 and IPv6 settings can be configured directly at the machine, or remotely, via a web browser using Internet Services. To configure TCP/IP settings using Internet Services, refer to Configure TCP/IP Settings using Internet Services on page 26.
TCP/IP DNS Configuration: 12. From the TCP/IP (IPv4) menu, press the arrow buttons to select Static; press OK. 13. Press the arrow buttons to highlight Primary DNS; press OK. 14. Enter details for Primary DNS using the arrow buttons and press OK. The Saved screen will display and return to the Static menu. 15. Press the arrow buttons to highlight Secondary DNS; press OK. 16. Enter details for Secondary DNS using the arrow buttons and press OK. The Saved screen will display and return to the Static menu.
TCP/IP Configure TCP/IP Settings using Internet Services IPv4 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays. In the Assign IPv4 Address menu, select Automatically or Manually.
TCP/IP In the Network Settings link select TCP/IPv6 from the directory tree. Select the Enabled checkbox to enable IPv6 protocol. To set a manual address, select Enable Manual Address and enter the address and prefix in the Address/Prefix area. Information in the Assigned IPv6 Addresses box is automatically populated. 9. The machine performs auto-address DHCPv6 configuration every time it powers up. This is used for neighbor discovery and address resolution on the local IPv6 subnet.
TCP/IP 2. IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080 Verify that the home page of Internet Services is displayed. The Internet Services installation process is now completed. Note: When your access to Internet Services is encrypted, enter “https://” followed by the Internet address, instead of “http://”.
Unix Unix HP-UX Client (Version 10.x) HP-UX workstations require specific installation steps to communicate with the machine. The machine is a BSD-style UNIX printer, whereas HP-UX is a System V-style UNIX. IMPORTANT: All UNIX commands are case sensitive, so enter the commands exactly as they are written. Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Existing operational network utilizing the TCP/IP protocol.
Unix Remote System Name: hostname. Where hostname is the machine hostname from the /etc/hosts file. c. Select Remote Printer is on a BSD System. d. Select OK to complete the form. Select Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the Add Remote Printer/Plotter form. Select File: Exit. Select File: Exit Sam. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. b.
Unix • • Gateway Address for the machine. Host Name for the machine. Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page. Configure the Client 1. Add the machine printer Host Name to the etc/hosts file. 2. Ensure that you can ping the machine. 3. Use either the GUI method or the tty method as detailed below: GUI Method 1. Open a Command window from the desktop. 2. Enter su to access Super User mode. 3.
Unix 6. 7. 8. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. SCO SCO UNIX workstations require specific installation steps to communicate with the machine. The machines are BSD-style UNIX printers, whereas SCO is a System V-style UNIX.
Unix 7. 8. 9. 10. 11. Select File: Close this directory. Select File: Close this directory. Select Save in the Warning Confirmation window. Enter Exit to log out of root account. Open Unix Window. tty Method 1. Enter su to access Super User mode. 2. Enter rlpconf to create a printer. 3. Enter the following information: a. Printer Name: queuename b. Remote Printer: r c. Hostname: hostname d. If the information has been entered correctly, enter y 4.
Unix 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. In the Add New Printer screen enter a name for the printer. Enter a location and description for the printer (optional). Select Continue. In the Machine menu, select Internet Printing Protocol. Select Continue. Enter ipp://hostname/ipp/printername. Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine. Select Continue. Select Xerox in the Make menu. Select Continue.
Unix 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. The Red Hat Linux Print System Manager will launch. Select Add. The Add a Printer Entry window will appear. Select Remote Unix (lpd) Queue. Select OK. The Edit Remote Unix (lpd) Queue Entry window will appear. Enter the name of your Print Queue in the Names area. The Spool directory is the directory where print jobs are stored and is a subdirectory of /var/spool/lpd.
Unix • Linux operating system that supports PrintTool. Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24, then return to this page. Create the Print Queue 1. Open the LPRngTool from the Linux Client. 2. Select Add. 3. In the Names area, enter a name for your print queue. 4. The spool directory is the directory where print jobs are stored and is a subdirectory of /var/spool/lpd. Add the name of the print queue to the end of the subdirectory path. 5.
Printer Drivers 4 This chapter explains how to install the printer drivers on your computer and covers the following topics: • Overview on page 38 • Windows - Installing Driver on page 39 • Macintosh - Installing Driver on page 41 • Linux - Installing Drivers on page 43 • Unix - Installing Drivers on page 45 • Sharing your Machine Locally on page 47 • Windows Printing on page 49 • Configure the Windows Printer Driver on page 56 • Apple Mac on page 58 Xerox Phaser 3320DN/3320DNI System Administrator Guide
Overview Overview The Software and Documentation CD is supplied with your machine. The machine supports the following operating systems: • Windows • Windows 2000 • Windows XP • Windows Server 2003 • Windows Vista • Windows Server 2008 • Windows 7 • Windows 2008 Server R2 • Macintosh • Mac OS X 10.3 ~ 10.4 • Mac OS X 10.5 • Mac OS X 10.6 • Mac OS X 10.
Windows - Installing Driver Windows - Installing Driver You can install the printer software using the typical or the custom method. The steps below are recommended for most users who use a machine that is directly connected to a workstation. All components necessary for machine operation will be installed.
Windows - Installing Driver If the Printer Driver does not Work If the printer driver does not work properly, uninstall the driver and reinstall it. For windows follow the steps below to uninstall the driver. 1. 2. 3. 4. 5. 6. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Xerox Printers > your printer driver name > Maintenance. Select Remove and select Next.
Macintosh - Installing Driver Macintosh - Installing Driver The Software and Documentation CD that came with your machine provides you with the Driver files that allows you to use the CUPS driver or PostScript driver (only available when you use a machine which supports the PostScript driver) for printing on a Macintosh computer.
Macintosh - Installing Driver If the printer driver does not work properly uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Macintosh. 1. 2. 3. 4. 5. 6. 7. 8. 9. Make sure that the machine is connected to your computer and powered on. Insert the supplied Software and Documentation CD into your CD-ROM drive. Select the CD-ROM icon that appears on your Macintosh desktop. Select the MAC_Installer folder. Select the Installer icon. Enter the password and select OK.
Linux - Installing Drivers Linux - Installing Drivers You need to download the Linux software package from the Xerox website to install the printer software. Procedure for Installing the Linux Unified Driver 1. 2. 3. 4. 5. 6. 7. Make sure that the machine is connected to your computer and powered on. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Linux - Installing Drivers 4. 5. Select the Printer Setting Utility package and extract the package. Select cdroot > Linux > psu > install.sh. If the Printer Driver does not Work Properly uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Linux. 1. 2. 3. 4. 5. 6. 44 Make sure that the machine is connected to your computer and powered on. When the Administrator Login window appears, type in root in the Login field and enter the system password.
Unix - Installing Drivers Unix - Installing Drivers Unix printer drivers are located on the Software and Documentation CD delivered with your machine. To use the Unix printer driver, you need to install the Unix printer driver package first, then set up the printer. The installation procedure is common for all variants of Unix OS mentioned. Procedure for Installing the Unix Driver Package 1. 2. 3. 4. 5. 6. 7. 8. Make sure that the machine is connected to your computer and powered on.
Unix - Installing Drivers Type the IP address or DNS name of the printer in the Device textbox for network connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible. It is not possible to enter a numeric IP address. 7. Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally usb type is available on Sun Solaris OS. 8. Select Copies to set the number of copies. 9. Check the Collate option to receive copies already sorted. 10.
Sharing your Machine Locally Sharing your Machine Locally If a Host computer is directly connected to the machine with a USB cable and is also connected to the local network environment, the client computer connected to the local network can use the shared machine through the host computer to print. Follow the steps below to set up the computers to share your machine locally. Windows Host Computer Setup 1. 2. 3. Install your printer driver. Refer to Windows - Installing Driver on page 39.
Sharing your Machine Locally Macintosh The following steps are for Mac OS X 10.5~10.6. Refer to Mac Help for other OS versions. Host Computer Setup 1. 2. 3. 4. Install your printer driver. Refer to Macintosh - Installing Driver on page 41. Open the Applications folder > System Preferences and select Print & Fax. Select the printer to share in the Printers list. Select “Share this printer”. Client Computer Setup 1. 2. 3. 4. 48 Install your printer driver.
Windows Printing Windows Printing LPR Printing Ensure Print Services for Unix is enabled Follow the relevant steps below that are specific to your operating system: Windows XP 1. From your workstation, load the Software and Documentation CD into your CD drive. If the CD autoruns, select Exit. 2. Verify that Print Services for Unix is loaded. 3. Select Start. 4. Select Control Panel. 5. Select Add or Remove Programs. 6. Select Add/Remove Windows Components in the left hand column. 7.
Windows Printing 6. 7. 8. Select the Next button. Select the Finish button. Close the Add/Remove Programs window. Windows Vista 1. 2. 3. 4. 5. Select Start > Control Panel > Program and select Programs and Features. Select Turn Windows Features on and off. In the Windows Features window, expand the Print Services menu. Check the LPR Port Monitor checkbox to enable the service. Select the OK button. Your computer may need to restart. Windows 7 1. 2. 3. 4. 5. 6. 7. Select Start, select Control Panel.
Windows Printing 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. Windows Vista: a. Select Add Printer. Windows 7: a. Select Add a Printer. Windows 2008: a. Select Add Printer. For: • Windows 2000 - select Local Printer. • Windows XP/2003/2008 - select Local Printer attached to this computer. If already selected, select Automatically detect and install my Plug and Play printer to deselect it. • Windows Vista - select A printer attached to my computer.
Windows Printing 22. 23. 24. 25. 26. 27. 28. • Share As: - for Windows 2000. • Share Name - for Windows XP/2003/Vista/7. b. Enter details in the Share Name field. Select the Next button. Enter a Location name and Comment if required. Select the Next button. Select Yes or Print Test Page to print a test page. Select the Next button to close the Test Page window. Select the Finish button. The printer driver will install. Verify that the test page is printed at the machine.
Windows Printing 7. Select Apply to save the changes. Install Printer Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the steps below that are specific to your operating system: Windows XP From your workstation: a. Select Start. b. Select Network Connections. Windows 2000/2003 From your workstation: a. Select the My Network Places icon. b. Select Properties. Windows 7 From your workstation: a. Select Start, select Control Panel. b. Select Network and Internet. c. Select Network and Sharing Centre.
Windows Printing 10. To create an IPP printer, select Connect to a printer on the Internet.... 11. Type HTTP:// followed by the printer's fully qualified Domain name or IP Address in the URL field. The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine Configuration Report, depending on the name resolution used by your network (WINS or DNS). 12. Select the Next button. 13. Select the OK button to install the printer driver. 14.
Windows Printing USB Printing Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • A standard USB peripheral cable. • A workstation or laptop that supports USB connectivity. Procedure 1. 2. 3. 4. 5. Connect the USB cable from your computer to the USB port at the back of the machine. Insert the supplied Software and Documentation CD into your CD-ROM drive.
Configure the Windows Printer Driver Configure the Windows Printer Driver Manual Printer Driver Configuration To configure the printer driver without using Bi-Directional communication: Follow the steps below that are specific to your operating system: 1. 2. 3. 4. 5. 6. 7. Select the Windows Start menu. Select one of the following for your Operating System: For: • Windows 2000, select Settings > Printers. • Windows XP/2003, select Printers and Faxes.
Configure the Windows Printer Driver 6. 7. Check the Enable bidirectional support checkbox. Bi-directional communication automatically updates the printer driver with the printer's installed options. The driver’s Printing Preferences will report information about the printer's operational status, active jobs, completed jobs and paper status. Select Apply, then OK.
Apple Mac Apple Mac TCP/IP Printing (OSX) Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • The TCP/IP settings must be correctly configured on the machine. • Locate the Software and Documentation CD delivered with your machine. Install the Printer Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 58 Load the Software and Documentation CD into your CD drive.
Apple Mac Select your Printer Model from the list. Select Add. The machine will appear in the Printer List. Select the Printer and select Show Info. Select Installable Options. Select the options as installed on your machine. If you want to use the Save Job for Reprint feature, then make sure that Job Storage is set to Installed. 30. Select Apply Changes. 31. Close the Printer Info box. 32. Print a document to verify that the printer is installed correctly. 25. 26. 27. 28. 29.
Apple Mac • Resolution - this option allows you to select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document. Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type.
5 Security This chapter describes how to configure the Security features for the machine. The following topics are mentioned in this chapter: • Security Settings on page 62 • Machine Digital Certificate Management on page 64 • SNMP on page 69 • SNMPv3 on page 71 • IP Sec on page 72 • IP Filtering on page 73 • 802.
Security Settings Security Settings To prevent unauthorized changes to printer settings, ensure a login ID and password is entered in the System Administrator area. Administrator Accounts 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
Security Settings 2. 3. 4. 5. 6. 7. 8. 9. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side select the System Security link. Select the Feature Management link in the directory tree. To enable or disable a control, check or uncheck the box in the Firmware Upgrde, Physical Ports and Network Protocols areas. • For LPR/LPD Protocol, enter the required port number.
Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section: • Overview on page 64 • Information Checklist on page 64 • Access the Machine Digital Certificate Management Screen on page 64 • Create a Self Signed Certificate on page 65 • Install a CA Signed Device Certificate on page 65 • Enable Secure Connection on page 67 Overview The machine can be configured for secure access with the SSL (Secure Socket Layer) protocol via Digital Certif
Machine Digital Certificate Management 5. 6. 7. 8. Click Properties. In the Security link on the left hand side select the Network Security link. Select the Digital Certificate link. The Certificate Management page displays. Select Add. Select one of the following options: • Install/Create Device Certificate or CSR.
Machine Digital Certificate Management 3. 4. 5. 6. In the Certificate Information area: a. Enter a Friendly Name to identify the certificate b. Enter the required Private Password and Confirm Password. c. In the CA Signed Certificate area click Browse to find the certificate file on your computer. Select the file and click OK. d. Click Next. Select the Apply button to accept the changes. If prompted, enter the Administrator User Name (admin) and Password (1111), and select OK.
Machine Digital Certificate Management b. c. d. e. f. In the Certificate Management List, select the Certificate Signing Request (CSR) you created in the previous step. Click Edit. In the Upload Machine Digital Certificate area select Browse. Browse to the signed certificate file on your PC and select the Open button. Select the Apply button. If successful, the Current Status will display the message “A Signed Certificate is established on this machine.
Machine Digital Certificate Management 12. Close your web browser and then access the Internet Services screen again. The Security warning will display. Self-signed certificates cause browsers to display messages which question the trust of the certificate. Select the OK button to continue. Edit or Delete a Certificate 1. 2. 3. 4. 5. 6. 7. 8. 68 At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon.
SNMP SNMP SNMP (Simple Network Management Protocol) settings can be configured via Internet Services. 1. 2. 3. 4. 5. 6. 7. 8. 9. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select the SNMP link. Select SNMPv1/v2. a.
SNMP To Delete Community Names or SNMP Traps 1. 2. 3. From the SNMP page, in the Community Names or SNMP Traps area select the name or address you want to delete. Select Delete. Select OK. Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine (e.g. Xerox CentreWare Web, any third party network management applications, etc.).
SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. 5. Click Properties. 6. In the Network Settings link select the SNMP link. 7. Select the SNMPv3 link. The SNMPv3 page displays. 8. In the Setup area: a.
IP Sec IP Sec IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols, that secure IP communications at the network layer of the protocol stack, using both authentication and data encryption techniques. The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key, following a network negotiating session between the initiator (client workstation) and the responder (printer or server).
IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by TCP/IP (Transmission Control Protocol/Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine. This feature is used to prevent Raw TCP/IP Printing, LPR/LPD, HTTP, IPP and SNMP from unauthorized users.
IP Filtering Enable MAC Filtering 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. 5. Click Properties. 6. In the Security link on the left hand side select the Network Security link. 7. Select MAC Filtering in the directory tree. The MAC Filtering page displays. 8. Select the MAC Filtering Enable box. 9.
802.1X Authentication 802.1X Authentication This is the procedure to follow to install and setup 802.1X Authentication: • Overview on page 75 • Information Checklist on page 75 • Enable 802.1X at the machine on page 75 Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.
802.1X Authentication • EAP-MSCHAPv2 • PEAP • EAP-TLS 8. Press OK. 9. Enter the User Name using the arrow buttons and press OK. 10. Enter the Password using the arrow buttons and press OK. 11. The screen will display Saved and the machine will reboot. Enable 802.1X using Internet Services Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine. For instructions refer to Access the Machine Digital Certificate Management Screen on page 64.
Display Network Settings Display Network Settings The Display Network Settings feature allows you to control the network information that displays on the machine control panel. 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. 5. Click Properties. 6.
Display Network Settings 78 Xerox Phaser 3320DN/3320DNI System Administrator Guide
CentreWare Internet Services 6 This chapter explains how to enable and use the CentreWare Internet Services (Internet Services) feature of the machine.
Overview Overview Internet Services uses the embedded HTTP Server on the machine. This allows you to connect to the machine through a web browser, to configure or change machine settings. Enter the IP Address of the machine in the URL (Universal Resource Locator) field of a browser to access the Internet Services home page.
Status Status The Status page allows you to view any active alerts being displayed by the machine, and see the status of the print cartridge. The Usage Counters page allows you to view the number of impressions made by the machine. This page also displays the machine serial number and in the Current Settings menu, information about the machine setup and network information can also be viewed. The Print Information page allows you to print the configuration report and other documents about the machine. 1.
Jobs Jobs The Jobs tab is not present on the Phaser 3320DN/3320DNI unless RAM disk is enabled. The Job Management page provides information about active, stored and secure print jobs. Click the links in the left hand menu to see your jobs. The options are: • Active Jobs • Stored Print • Secure Print To view the Job Management page 1. 2. 3. 4. 5. 6. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Jobs icon.
Print Print File Download Print-ready documents can be quickly and easily submitted for printing using the File Download page. A print-ready document is a file that has been formatted and saved for printing from the application that created it, or the Print to File check box was checked in the printer driver screen. The following file formats can be printed from the Job Submission page: • PCL • PostScript® • Plain Text • PRN files 1. 2. 3. 4. 5. 6. 7. 8. 9.
Properties Properties The Properties tab allows you to configure Machine Settings, Network Settings and Security information. You must be logged in as the Administrator to view the Properties pages. 1. 2. 3. 4. 5. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
Properties Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Machine Settings link select the System link. Select Setup. The General page displays.
Properties Select the required settings for 2-Sided, N-Up, Skip the Blank Pages, and Toner Save. The simulator shows estimates for the CO2, Energy and Paper savings. Click OK to save your changes. • c. Input Tray To access the Input Tray settings 1. 2. 3. In the Machine Settings link select the System link. Select the Input Tray link. The Input Tray page displays.
Properties Graphic To access the Graphic settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select Graphic. In the Graphic area, from the following drop-down menus select the required settings: • Resolution • Darken Text Select Apply to save the settings. Layout To access the Layout settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select Layout.
Properties 4. Select Apply to save the settings. EPSON/IBM To access the EPSON/IBM settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select EPSON/IBM. In the EPSON/IBM area, select the required settings: • Font • Auto Wrap • Character Set • Character Table • LPI • Pitch Select Apply to save the settings.
Properties 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Machine Settings link select the E-mail Notification link. Select the Enable checkbox to enable E-mail Notification. To create a new e-mail notification, in the Recipients & Conditions area, select Add. The Add screen appears. Enter the name of your recipient in the Name box.
Properties • 1. 2. 3. 4. 5. 6. Restore Default At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select the General link. General The General page allows you to set the Ethernet Speed and view the device MAC address.
Properties SLP The SLP page allows you to configure the SLP protocol (Service Location Protocol) on the device. 1. 2. 3. 4. In the Network Settings link select the SLP link. Select Enable to enable the SLP Protocol. Enter the required information to configure the following settings: • Scope 1, 2 and 3 • Message Type • Multicast Radius • Registration Lifetime Select Apply to save the settings. UPnP The UPnP page allows you to configure the SSDP protocol (Simple Service Discovery Protocol) on the device.
Properties Enter the Port Number. The Port field can have a value from 1 to 65535. The default Port Number is 25. c. Check the SMTP Requires Authentication checkbox if your mail server requires the machine to log in. d. Enter details in the Login ID and Password fields required for the machine to authenticate at the mail server. e. Enter a password in the Confirm Password field. f. Select POP3 Authentication to enable this option and enter the required settings. g.
Properties • 1. 2. 3. 4. 5. 6. 7. Network Security At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side, select the Security Summary link. The System Security screen displays information about Access Control and Advanced Access Control.
Properties • • • • • • • • Secure Connection SNMPv3 IP Security IPv4 Filtering IPv6 Filtering MAC Filtering 802.1x Display Network Settings For instructions on how to configure the Network Security settings, refer to Security Settings on page 62. Display Network Settings The Display Network Settings screen allows you to control the network information that displays on the machine control panel. For further information, refer to Display Network Settings on page 77.
Support Support The Support tab provides details of the machine Version Information and allows you to perform a Firmware Upgrade. You can also configure Contact Information for the System Administrator and Xerox support information. The Support tab provides Support Links to pages on www.xerox.com that provide helpful information, for example drivers and documentation. Note You must be logged in as the Administrator to perform a Firmware Upgrade.
Support Support Links To view Support Links or to register your device on www.xerox.com: 1. 2. 3. 4. 5. 96 At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Support icon. Select Support Links within the Support tab. Select the required link to access information.
Software Upgrade 7 This chapter explains how to upgrade the machine software when requested by a Xerox Customer Support Centre Representative and includes the following topics.
Overview Overview The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Centre Representative, without needing a Customer Service Representative to be present. When should I upgrade the software? Xerox is continually seeking to improve its products and a software revision may become available to improve the functionality of the machine.
Software Upgrade using Internet Services Software Upgrade using Internet Services Note Any jobs in the queue must be allowed to complete or be deleted before initiating a software upgrade. This procedure will prevent further jobs from being received until the upgrade has completed. All configured network settings and installed options will be retained by the machine after the Software Upgrade process.
Software Upgrade using Internet Services 15. The file will be sent to the printer and will disable the printing functionality. The web browser will become inactive and you will not be able to access the machine via this method until the upgrade has completed and the machine has rebooted. The upgrade should take no longer than 30 minutes. 16. Once the machine has completed the upgrade it will reboot automatically. The configuration report will print (if enabled).
Troubleshooting 8 This chapter contains procedures and actions to resolve problems you may encounter with your printer.
Problem Solving Procedure Problem Solving Procedure This section enables you to identify the network-related machine problems. Use the following steps to identify and solve the problem. If the problem is not network related, refer to the User Guide for corrective action. 1. 2. 3. 4. 5. 6. 7. 8. 102 Resolve any local printer problems first. Perform the corrective action that is recommended by the User Guide.
Printing Printing Problem I cannot print to the machine. Action 1. 2. 3. 4. 5. The machine is printing slowly. 1. 2. Ensure that there are no network connectivity problems with the Xerox machine. Print a Test Page from the Xerox printer driver to the machine to verify connectivity. Ensure that the print server is functional. Print a Configuration Report at the Xerox machine to ensure that the network address information is correctly configured. See Print a Configuration Report on page 16.
Connectivity Connectivity Problem The machine is not available on the network. Action Network Connectivity 1. 2. 3. 4. 5. 6. The machine has an incorrect IP Address. Test TCP/IP Connectivity 1. 2. 3. 4. 5. 6. 7. 104 Xerox Phaser 3320DN/3320DNI System Administrator Guide Print a Configuration Report at the machine to ensure that the network address information is correctly configured. See Print a Configuration Report on page 16.
Connectivity Problem Action Incorrect IP Address In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error. There are several possible causes of this: 1. When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine. Solution - Configure the machine with a unique IP Address. 2. The machine cannot connect to the DHCP or BootP server. The machine will use AutoIP to establish an address.
Connectivity 106 Xerox Phaser 3320DN/3320DNI System Administrator Guide
Appendix A Management Information Base (MIB) A MIB (Management Information Base) is a database of objects that can be accessed by a network management system. Xerox public MIBs are located at: http://origin-download.support.xerox.com/pub/drivers/MIBs/ Customers can download the MIBs and use their SNMP tool to obtain the required information. Note All information presented on the control panel display is also presented in the MIB and CentreWare Internet Services.
Xerox Phaser 3320DN/3320DNI System Administrator Guide
Index Numerics 802.
Initial Connection, 13 Install Printer Driver for RAW TCP/IP / Port 9100 (Windows), 54 Printer Driver for TCP/IP (Apple Mac), 58 Install Printer Driver, 50 Installation Wizard, 14 Installing the Printer Setting Utility, 43 Installing the SmartPanel, 43, 45 Interface Ports, 13 Internet Printing Protocol (IPP) Port, 52 Introduction, 7 IP Filtering Overview, 73 IP Sec Enable, 72 IPv4, 26 IPv4 Filtering, 73 IPv6, 26 IPv6 Filtering, 73 L Linux CUPS, 33 Installing Drivers, 43, 45 Linux CUPS Dynamic Addressing, 3
S W SCO, 32 Security, 61 Security @ Xerox, 61 Security Settings, 62 Self Signed Certificate, 65, 66 Setup Unix HP-UX Client, 29 SCO, 32 Solaris 2.x, 30 Sharing your Machine Locally, 47 SmartPanel, 43, 45 SNMPv3, 71 Software Upgrade, 97 Overview, 98 Solaris 2.
Xerox Phaser 3320DN/3320DNI System Administrator Guide
