User's Manual

Operating Feature Hints & Tips
Printer Hints & Tips
Stock
Subtopic CQ# Description and Recommended Action
Jam in feeder
area 2 message
30162 If the system is declaring a jam in the feeder at area 2, check area 2 and
area 1 as the sheet may be stuck in between.
Loading tabbed
stock
30505 The message for loading tabbed stock into a SFM tray should be displayed
as: For the BFM, be sure to use single forward collated tabs. For the MFF,
be sure to use single reverse collated tabs.
Marks on tabbed
stock
On Tab stock, intermittent marks from photoreceptor seams may be seen
on the tabbed area of the media.
Required Stock
Not Loaded
message
26059 A Required Stock Not Loaded message may occur if a default stock name
is specified in the Queue Manager, and a job is sent from a non-Xerox
driver using the Nuvera PPD file. This occurs because the stock size
supplied by the driver (for example, US Legal) will take effect, but the queue
default stock name (e.g. Letter, 75, plain) will be used. There are no stocks
in the system that have the name "Letter, 75, plain" and size "US Legal."
The recommended workaround is to leave the queue default stock name as
"Unspecified."
Printing
Subtopic CQ# Description and Recommended Action
Job fault after
switching queues
24707 If a job faults after moving it from one queue to another, and the fault
indicates something to the effect that queue attributes are corrupted, and
that a restart is required, yet a restart does not solve the problem, the cause
is likely that the job's paper size is in conflict with the programming
attributes of the queue. For example, the job may contain paper sizes that
are not supported by the output destination programmed in the queue.
Landscape Right
staple option
34761 For Copy ‘Save’ or ‘Print and Save’ jobs, if you are using the Landscape
Right staple option, the saved ticket will show no staple. When reprinting
the job, please be sure to change it back to Landscape Right.
PCL driver and
paper size
35886 DocuSP will display the "queue default paper size" for the paper size of jobs
sent from the PCL driver. The same will happen for PS jobs sent using a
custom paper size. The job will print on the correct size paper in both
cases. This is just a display issue.
Percent complete
indicator
26586 For very long jobs, the percent complete indicator may not be correct. Use
the Pages Printed indicator to monitor job progress against the known size
of the job.
Print to File with
DocuTech
emulation
24618 If you want to Print To File a PS or PDF job with DocuTech Emulation
enabled, select a save type of PDF. You will then be able to reprint the job
with DocuTech Emulation enabled and the job will print as expected.
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