Manual
Solving Printing Problems
5-28 ❖ User Guide 
PostScript commands 
are printed instead of 
the PostScript job.
1. Make certain that the software application you are using to create your job 
is configured properly. Refer to your software documentation. 
2. The job sent to the printer might have included an incorrect header, and 
therefore not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent 
to the printer.
3. Set the Print PS Errors item in the System Menu to 
On
 and re-send the job. 
- If an error page prints, there is a problem in the PostScript coding. Correct 
the coding problem and re-send the job. Asking for features not available 
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job 
may require additional memory.
Table 5.2 Printer operation problems
Problem Action
Table 5.2 Page 3 of 4










