The Xerox DocuPrint N2125 Network Laser Printer User Guide
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Contents i Safety Notes ................................................................ v Note, Caution and Warning Symbols ...................................... vi Electrical Safety ..................................................................... vii Laser Safety ........................................................................... ix Maintenance Safety.................................................................x Operational Safety .......................................................
Internal Components........................................................ 1-8 Printer Options................................................................. 1-9 Printer Documentation ...................................................... 1-10 Printed Documentation .................................................. 1-10 Using the CDs ................................................................ 1-11 Product CD ....................................................................
Watermarks ................................................................... 3-30 Graphics Options ........................................................... 3-30 Fonts.............................................................................. 3-33 PostScript....................................................................... 3-36 Using the Control Panel ..................................................... 3-38 The Display ....................................................................
Jam Scenario 3............................................................... 5-11 Jam Scenario 4............................................................... 5-14 Jam Scenario 5............................................................... 5-16 Jam Scenario 6............................................................... 5-18 Jam Scenario 7............................................................... 5-21 Jam Scenario 8...............................................................
Safety Notes Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Note, Caution and Warning Symbols Note, Caution and Warning Symbols Throughout this User Guide, several symbols are used to emphasize useful, important and critical information. They are as follows: This symbol indicates particularly useful or helpful information about your printer. This symbol indicates a caution against performing any action that may damage your printer or degrade performance. This symbol indicates a warning against performing any action that may lead to physical injury.
Electrical Safety Electrical Safety • Use the power cord supplied with your printer. • Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. • Plug the power cord directly into a properly grounded electrical outlet. Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet. You may get a severe electrical shock if you do not connect the grounding conductors correctly.
Electrical Safety • Do not override or disable electrical or mechanical interlocks. • Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the printer. Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock. • If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cord from the electrical outlet.
Laser Safety Laser Safety The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure. This equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.
Maintenance Safety Maintenance Safety • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition. • Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment. Power should be OFF when performing these installations.
Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer. • Use the material and supplies specifically designed for your printer.
Operational Safety • Do not place the printer near a heat source. • Do not place the printer in direct sunlight. • Do not place the printer in line with the cold air flow from an air conditioning system. • Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 59 pounds (27 kg). • The printer is heavy. Exercise care in moving or relocating the printer.
Operational Safety • Frequent operation of the on/off switch is not recommended. • Keep hands, hair, jewelry and neckties away from the exit feed rollers. • Do not remove a media tray while printing from that tray, or any tray above the media tray in use. • Do not open the covers while printing. • Do not switch off the printer power while printing. • Do not move the printer while printing.
Ozone Safety Ozone Safety This printer produces virtually no ozone (< 0.01 ppm) during normal operation. Providing the proper environmental parameters, as specified in the Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.
Getting to Know Your Printer 1 r e tpahC Introduction ...................................................................... 1-2 Printer Features ................................................................. 1-3 Paper Handling .............................................................. 1-3 Connectivity ................................................................... 1-5 Fonts .............................................................................. 1-6 Resolution ...........................
Introduction Introduction In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all of the steps outlined in the Quick Installation Guide that came with your printer, and connect the necessary cables. Your printer may also have one or more optional features installed. First verify your exact equipment options before proceeding further.
Printer Features Printer Features Your printer has many special features that allow you to achieve the results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in your printer. This section will help you become familiar with your printer's features and capabilities. Paper Handling Your printer has several paper sources and paper output options as described below and in Figure 1.5 on page 1-9.
Printer Features Output Destinations • The standard output bin holds up to 500 sheets and receives output face down. It has bin full detection. • The optional face up bin holds up to 100 sheets and receives output face up (at the rear of the printer). • The optional offset catch tray holds up to 500 sheets and receives output face down. It has offset capability, as described in the section “Offsetting Output” (page 3-61), and bin full detection.
Printer Features Connectivity Your printer may contain the following standard interfaces for connecting to a host computer or network (depending on whether or not the printer is network capable): Network Printer Base Printer IEEE 1284 Parallel X X Universal Serial Bus (USB) X X 10/100baseTx Ethernet X n/a Standard Interface The following optional interfaces may also be available (depending on whether or not the printer is network capable): Network Printer Base Printer RS-232 Serial X X 10
Printer Features Page Description Languages Your printer includes the following Page Description Languages (PDLs): • An emulation of HP PCL 5e • An emulation of HP PCL 6 • Adobe PostScript 3 Note: HP PJL is supported. Fonts The PCL emulation uses TrueType, Intellifont and bitmap fonts. There are 35 Intellifont fonts, 1 bitmap font and 10 TrueType fonts resident in the printer. Other fonts may be downloaded to system memory, optional Flash memory or the optional hard disk.
Printer Components Printer Components Base Configuration Figure 1.1 Printer Components, Front View Front View 2 3 1 4 1 Paper exit slot 2 Standard output bin 3 Control Panel 4 Front cover release 5 Multi bypass feeder (shown open) 5 6 6 Tray extension 7 Power switch 7 8 Tray 1 8 9 Paper amount indicator 9 Figure 1.
Printer Components Internal Components Figure 1.3 Internal Components, Front View 1 Front View 1 Laser print cartridge 2 2 Front cover (shown open) Figure 1.
Printer Components Printer Options Figure 1.5 Printer Options, Front View 1 Front View 2 1 Offset Catch Tray 2 Envelope Feeder 3 550 sheet feeder (shown as Tray 2) 3 4 550 sheet feeder (showns as Tray 3) 4 Figure 1.
Printer Documentation Printer Documentation Your printer is packaged with documentation in both printed form and on CD. There are two CDs: • Product CD, which contains documentation and printer drivers. • Printer Management Software CD*, which contains various client software and the documentation for them. This section serves as a roadmap for the printed and CD documentation.
Printer Documentation Using the CDs The documentation on the Product CD is provided as PDF files, which are opened in Adobe Acrobat Reader (provided on the CD if you do not already have it installed). These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is cross-referenced. Simply move the cursor over a hypertext link and it changes to a pointing finger.
Printer Documentation Product CD Your printer was also packaged with a CD that contains the following pieces of documentation as PDF files: • User Guide (electronic version of this book) • System Administrator Guide The System Administrator Guide contains a considerable amount of more detailed information. • Supplies/Options Guide Printer drivers are also contained on this CD. The majority of driver documentation is provided via the Help files included with the drivers.
Loading Print Media 2 r e tpahC Selecting Print Media ......................................................... 2-2 Storing Paper .................................................................... 2-6 Loading Paper ................................................................... 2-7 Tray 1, 2 or 3 ................................................................. 2-7 Multi Bypass Feeder ...................................................... 2-11 Envelope Feeder ........................................
Selecting Print Media Selecting Print Media This chapter will help you understand what kinds of paper and other print media you can use with your printer and also how to properly position the media in the printer’s various input sources. Your printer supports a variety of standard sizes as well as custom sizes. • Table 2.1 on page 2-4 lists the standard sizes of paper, envelopes, and other print media you can use with all of your printer’s input trays and output bins. • Table 2.
Selecting Print Media The following media are unacceptable for use in the printer: • Paper that has already been printed on (preprinted letterhead is allowed) • Wrinkled, torn, or bent paper • Moist or wet paper • Curled paper • Paper with an electrostatic charge • Glued paper • Paper with special coating • Paper unable to withstand a temperature of 150º C (302º F) • Thermal paper • Carbon paper • Paper with paper fasteners, ribbons, tape, etc.
Selecting Print Media Table 2.1 Acceptable media sizes and capacities Input1 Output 550 Sheet Tray (Tray 1, Tray 2, Tray 3) Multi Bypass Feeder Envelope Feeder Standard Bin Face Up Bin (1) Offset Catch Tray A4 210x297 mm SEF SEF - SEF SEF SEF A5 148x210 mm SEF (1) SEF (1) - SEF SEF SEF A6 105x148 mm CUS SEF (1) SEF (1) SEF SEF SEF B5-ISO 176x250 mm CUS SEF (1) - SEF SEF SEF B5-JIS 182x257 mm SEF SEF - SEF SEF SEF - SEF (1) - SEF SEF - Statement 5.5x8.
Selecting Print Media Table 2.2 Acceptable Custom Sizes Input Output 550 Sheet Tray (Tray 1, Tray 2, Tray 3) Multi Bypass Feeder Envelope Feeder Standard Bin Face Up Bin Offset Catch Tray Width 98.4-215.9 mm 3.875-8.5 in. 76.2-215.9 mm 3.0-8.5 in. 98.4-178.0 mm 3.875-7.0 in. 76.2-215.9 mm 3.0-8.5 in. 76.2-215.9 mm 3.0-8.5 in. 98.4-215.9 mm 3.875-8.5 in. Length 148-355.6 mm 5.83-14.0 in. 127-355.6 mm 5.0-14.0 in. 148-254 mm 5.83-10.0 in. 127-355.6 mm 5.0-14.0 in. 127-355.6 mm 5.0-14.
Storing Paper Storing Paper Print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and trouble-free printer operation. • Store the paper on a flat surface, in a relatively low humidity environment. • Avoid storing paper in such a way as to cause wrinkling, bending, curling, etc. • Do not unwrap paper until you are ready to use it, and rewrap any paper you are not using. • Do not expose paper to direct sunlight or high humidity.
Loading Paper Loading Paper Tray 1, 2 or 3 1 Grip the recessed area in the front of the tray and pull it towards you until it stops. Lift the tray up and pull out. 2 Hold the tray with both hands, lift it gently and remove it from the printer. 3 Place the tray on a flat surface.
Loading Paper 4 If changing to a different length of paper, gently squeeze the length guide, lift it up and slide it all the way back. If you are not changing to a different length of paper, skip to Step 6. 5 To load paper longer than 297 mm (11.69 in.): 1 Press down the square button on the bottom of the tray. 2 Pull the rear of the tray out to extend it. There are three settings for the catch. Choose the one that is closest beyond the length of the paper.
Loading Paper 7 Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing down (see illustration, below, for orientation of letterhead, drilled paper and envelopes). To reduce the possibility of misfeeds and jams, especially when using special stock, fan the stack of paper before inserting it into the tray.
Loading Paper 8 While pressing the right side guide and lifting gently, adjust the guides to the paper width. To avoid paper jams or incorrect paper size sensing, make sure the side guides are properly seated. 9 Gently squeeze the length guide and while lifting gently adjust it to the length of the paper. To avoid paper jams or incorrect paper size sensing, make sure the length guide stopper is firmly seated in the floor of the tray.
Loading Paper Multi Bypass Feeder 1 Open the multi bypass feeder by pulling the latch at the top center. To prevent possible damage to the multi bypass feeder, do not exert strong pressure on it or place any heavy objects on it. 2 For large-size paper (A4, Letter, etc.) pull out the tray extension from the recessed area in the middle of the cover. 3 Adjust the paper guide to fit the media you intend to use. To prevent possible jams, be sure to adjust the guides correctly and do not overload the tray.
Loading Paper 4 Align the four corners of the paper and place it into the tray with the side to be printed facing up (see illustration, below, for orientation of letterhead, drilled paper and envelopes. Be sure to insert the paper all the way in until it gently touches the stopper inside the printer.
Loading Paper Envelope Feeder 1 Pull out the tray extension. 2 Adjust the paper guide to the size of the envelopes or postcards you are going to use. To avoid paper jams, make sure the guide is adjusted to the correct width of envelopes or postcards. 3 Lift up the paper holder, align the four corners of the stack and gently insert them (envelopes flap down on left side) into the inlet until they reach the back. When correctly loaded, the trailing edge of the stack will not be even.
Configuring Custom Paper Sizes Configuring Custom Paper Sizes Custom (nonstandard) paper sizes may be loaded in the multi bypass feeder, any of the 550 sheet trays or the envelope feeder. To use custom paper sizes, there are two basic issues to be addressed: • You must disable the printer’s automatic paper size detection and paper size jam detection.
Configuring Custom Paper Sizes Table 2.3 Custom Paper Size Examples. Custom Paper Size Desired Input Source 8 x 10 in. Tray 1 Required Steps 1. In the application, format the page for Letter size paper, setting the margins to correctly position the image on 8 x 10 in. paper if overlaid by Letter size paper. 2. Load the 8 x 10 paper in Tray 1. 3. Set the Tray Menu Tray 1 Mode item to Custom. 4. Set the Custom Size item to Letter(8.5x11).( 5.
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Printing 3 r e tpahC Introduction ...................................................................... 3-3 Using the Printer Drivers .................................................... 3-4 Installing the Printer Drivers ........................................... 3-5 Configuring the Printer Drivers ........................................ 3-5 Using the Driver’s Features ............................................. 3-6 Using the PCL Driver ..........................................................
Printing The Keys ...................................................................... 3-41 Menu Options .............................................................. 3-43 Printing a Password Job ................................................ 3-58 Deleting a Password Job ............................................... 3-59 Generating a Printer Report .......................................... 3-60 Offsetting Output ............................................................ 3-61 Duplex Printing .....
Introduction Introduction This chapter provides information on: • Using printer drivers to control the printer’s output. • The features of the printer’s Control Panel, and using it to generate printer reports such as the Configuration Sheet. For information on networking-specific printing issues and printer management software, refer to the documentation on the Product CD.
Using the Printer Drivers Using the Printer Drivers Your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents. These features are accessed through the printer drivers. The way these features are accessed depends on both the printer driver that you are using and your operating system. Your printer supports the PCL printer drivers listed in Table 3.
Using the Printer Drivers Table 3.2 PostScript Printer Drivers Environment Windows Printer Driver Windows 95/98 Windows NT 4.0/2000 IBM OS/2 OS/2 Ver. 2.1 OS/2 WARP Installing the Printer Drivers Configuring the Printer Drivers Macintosh System 7.x, 8.x UNIX (Solaris 2.5, 2.5.1, 2.6, 7; IBM AIX 4.2.x, 4.3.x; HP-Ux 10.x, 11.x; SGI 6.2, 6.4; DEC 4.0; SCO UnixWare 7.
Using the Printer Drivers Using the Driver’s Features At a minimum, your printer’s drivers enable you to control the following aspects of printing: • Select an input tray from which to draw paper or other print media. • Select an output bin to which the print job will be delivered. • Select simplex or duplex operation (if the duplex option is installed). • Select paper size, orientation and media. • Select the number of copies. • Select collating.
Using the Printer Drivers Proof Printing Cover Sheets Edge to Edge N-Up Watermark Fit to Size Duplex Draft Mode Separator Sheet Booklet Printing Fax Friendly Black Print Anyway Collation Auto Tray Select Driver Features Secure Printing Table 3.3 Windows 95/98 C C C C C C N C,U C C C C C C C Windows 2000 C C C C C N N C,U C C C C C C C Windows NT 4.
Using the PCL Driver Using the PCL Driver Your printer’s PCL 5e and PCL 6 drivers are controlled by a dialog window that contains various tabs. Selecting a tab changes the dialog window to display controls related to the selected tab. The following is a general overview of the driver’s features, organized by its dialog window tabs. For more complete descriptions of the drivers and their functionality, use the driver’s online help.
Using the PCL Driver Paper/Output When you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job Type There are three job types. Some job types require a password. • Normal Print Spools and prints the job with no user intervention needed. • Secure Print Defers printing of a job until you enter the matching password on the Control Panel. It is only available when the optional hard drive is installed.
Using the PCL Driver • Proof Print Used with multiple copy jobs, prints first set, then holds the other copies until you enter the matching password on the Control Panel. It is only available when the optional hard drive is installed. To use this feature, specify the number of copies to be printed, then enter a 4-digit numeric password, where each digit can be any numeric value between 0 and 7. Releasing the job at the printer is discussed in the section “Printing a Password Job” (page 3-58).
Using the PCL Driver Image Orientation Orientation refers to the direction of print on the page. The options are: • Portrait A Portrait page is taller than it is wide. This is the default setting. • Landscape A Landscape page is wider than it is tall. Duplex Requires installation of the optional Duplex Module. For more information, see the section “Duplex Printing” (page 3-62). The options are: • Duplex Off Single sided printing. This is the default setting.
Using the PCL Driver Document Collation Allows job collation (for multiple-copy jobs only). The options are: • Uncollated (the default setting) For example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and finally five copies of page 3; that is: 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3. • Collated Use this option when you want to print two or more separate sets of a job that contains two or more pages.
Using the PCL Driver Output Allows you to set your printer's default paper output destination. The options are: • The Standard Bin, which holds up to 500 sheets. • The optional Face Up Bin, which holds up to 100 sheets. • The optional 500 Offset Bin, which holds up to 500 sheets of standard paper up to 14 inches in length. The offset capability can be set to On or Off via the Control Panel. The default setting is On. Document Options When you select this tab, you can set the finishing mode and margins.
Using the PCL Driver • Booklet Printing The driver will print the document as two images per sheet, landscape orientation. However, it rearranges the page images so the sheet of paper can be folded to be read as a left-to-right book. The standard booklet format has the first page as the left-most page. The Right-to-Left control, if checked, will print the booklet with the first page as the right-most page.
Using the PCL Driver Margins Your printer can print with predefined margins, or can print all the way to the edge of the paper. The two options available are: • Yes If you choose this option, the printer defaults to HP compatible printable areas for each paper size, which is approximately one-sixth of an inch unprintable margins on all edges. The application may increase the margins to greater than this minimum.
Using the PCL Driver Graphics Options When you select this tab, you can set the various graphics options for the driver. Gray Scale Gray Scale refers to a type of pattern that is applied to printed images. By using combinations of black dots, these patterns produce a gray appearance on the printed page. The best way to choose a Halftoning setting for your graphic image is to experiment. Print a graphic image at each setting and choose the one you like best.
Using the PCL Driver • Print Colored Text to Black This option determines how the driver will print any colored text in the document. If enabled, the driver renders all text into black, no matter what color it appears on the screen. Otherwise the driver renders colored text in different shades of gray (the default setting). TrueType Options Allows you to select options associated with the use and printing of TrueType fonts.
Using the PCL Driver • Download as Graphics and Device Fonts This option is useful if you want to print graphic images over TrueType text. TrueType text is always sent to the printer last, so it will always appear on top of any graphics. Selecting this option sends your TrueType images to the printer as graphic images, so the text can be obscured by graphic objects. This option is only available if you have selected the Raster setting in the Graphics Mode box, as described under “Graphics” (page 3-19).
Using the PCL Driver Graphics Your printer will print graphics as either raster images or as vector graphic images. All graphics can be printed as raster images. However some geometric shapes or patterns, and all TrueType fonts, print faster if they are printed as vector images. • Vector If selected, the driver will send as many graphics as possible as vector images, and the rest as raster images.
Using the PCL Driver Print Quality The following options are available at 600 dpi resolution only and not simultaneously: • Draft Mode (Toner Saving) This feature reduces the amount of toner placed onto the paper. Using this feature will cause pages to be printed lighter. It is available only at 600x600 resolution and XIE is disabled. • XIE This feature smooths text and line art images in order to improve image quality.
Using the PCL Driver Overlays A Page Overlay is a partial document that the driver can merge with your print job, producing a printed image that includes elements of both the overlay and your document. Overlays are most useful for creating such things as company letterhead. You can create the letterhead in your application as a page overlay, then download it and store it in the printer.
Using the PostScript Driver Using the PostScript Driver Paper/Output When you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job Type There are three job types. Some job types require a password. • Normal Print Spools and prints the job with no user intervention needed. • Secure Print Defers printing of a job until you enter the matching password on the Control Panel.
Using the PostScript Driver • Proof Print Used with multiple copy jobs, prints first set, then holds the other copies until you enter the matching password on the Control Panel. It is only available when the optional hard drive is installed. To use this feature, specify the number of copies to be printed, then enter a 4-digit numeric password, where each digit can be any numeric value between 0 and 7. Releasing the job at the printer is discussed in the section “Printing a Password Job” (page 3-58).
Using the PostScript Driver Image Orientation Orientation refers to the direction of print on the page. The options are: • Portrait A Portrait page is taller than it is wide. This is the default setting. • Landscape A Landscape page is wider than it is tall. • Rotated Landscape A Rotated Landscape page is wider than it is tall and the image on the page is rotated 180° (upside down). Duplex Requires installation of the optional Duplex Module.
Using the PostScript Driver Document Collation Allows job collation (for multiple-copy jobs only). The options are: • Uncollated (the default setting) For example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and finally five copies of page 3; that is: 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3. • Collated Use this option when you want to print two or more separate sets of a job that contains two or more pages.
Using the PostScript Driver Output Allows you to set your printer's default paper output destination. The options are: • The Standard Bin, which holds up to 500 sheets. • The optional Face Up Bin, which holds up to 100 sheets. • The optional 500 Offset Bin, which holds up to 500 sheets of standard paper (with offset capability if enabled at the printer’s Control Panel).
Using the PostScript Driver Document Options When you select this tab, you can select a page policy and set margins. Page Size Policies Page Size Policies are used to specify the recovery policy when the page size cannot be matched with any available media. The options are: • Use printer default Use whatever Paper Size Policy that has been set on the printer as its default.This is the default paper size policy. • Generate error if paper not available Generates an error message on the printer.
Using the PostScript Driver • Nearest available size, no page adjust Selects the nearest paper size, but does not adjust the page to fit. • Next larger available size, no page adjust Selects the next larger available paper, but does not adjust the page to fit. Margins Your printer can print with predefined margins, or can print all the way to the edge of the paper.
Using the PostScript Driver Page Layout There are two options: Multiple Page per Size (N-up Printing) and Booklet Printing. • Multiple Pages per Side (N-Up printing) By default, the printer will print one page image on the sheet of paper. You can select two, four, six, nine or sixteen page images per side of paper. The printer will shrink the page images as needed and will arrange them on the paper most appropriately for the paper size and orientation.
Using the PostScript Driver Watermarks Use this feature when you want your output to contain background text, independent of that provided by the printing application, across the first page or every page of a document. The driver enables you to specify the text, its font, size, position on the page and rotation angle, when creating and saving a unique watermark for use on any document. You may also select a default watermark from a list of predefined watermarks.
Using the PostScript Driver Image Modes There are two image modes. You can choose both at the same time. • Negative Image This option converts the black image areas in the original to white, the white image areas to black, and any dark gray image areas to light gray. Printing a negative image may be useful for documents that have a substantial amount of dark background and/or light text and images.
Using the PostScript Driver Resolution The printer supports the following resolutions: • True 1200 dpi (dots per inch) • 600 dpi. Image Quality • Draft Mode (Toner Saving) This feature reduces the amount of toner placed onto the paper. Using this feature will cause pages to be printed lighter. It is available only at 600x600 resolution and XIE is disabled. • XIE This feature smooths text and line art images in order to improve image quality.
Using the PostScript Driver Fonts When you select this tab, you can control how PostScript interprets TrueType fonts. TrueType Fonts This feature offers the following options: • Use Substitution Table The Substitution Table helps you select a printer-resident PostScript font that is the closest match for the True Type font being generated by the application. • Always Send to Printer This option will send the font down to the printer as part of the job.
Using the PostScript Driver Send As This feature contains three options: • Outlines (Type 1) A scalable, vector-based font that defines each character as a set of instructions that specify the shape and size of the character • Bitmap (Type 3) A non-scalable, rasterized format that contains data for each pixel that makes up each character.
Using the PostScript Driver Substitution Table • TrueType Font/Print Font Lists the PostScript fonts that are resident on the printer. When you select different fonts in the For TrueType Font list, the printer font that is the closest match will be highlighted in the Print Font field. You can change the default selections for the comparable printer fonts simply by selecting any font in the list on the screen below it.
Using the PostScript Driver PostScript When you select this tab, you can set various PostScript output options. Format There are two different formats: • Faster PostScript (Standard) (the default setting) This setting allows you to send PostScript jobs using the standard PostScript commands. • More Portable PostScript (ADSC) When this option is selected, the driver creates a file that is compatible with Adobe Document Structuring Convention (ADSC).
Using the PostScript Driver Compress Bitmaps This control is available only if you have selected to Use Only Level 2 Features. It compresses the graphics in your documents before sending them to the printer. Although this saves memory, the job may take longer to print. The default for this option is On. Print Postscript Error Information If you choose this option, the driver will print an error sheet when an error occurs during the formatting or processing of a job.
Using the Control Panel Using the Control Panel The printer’s Control Panel (Figure 3.1) serves several purposes: • It displays information about the status of the printer (or the job in process). • It provides the means for changing printer settings to control how the printer operates. • It allows you to print reports and password-protected pages stored on the optional hard drive. Figure 3.
Using the Control Panel The Display The Control Panel's display performs two functions. • It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, after you turn on the printer and it is ready to print, the display will show: Ready This message appears whenever the printer is online and ready to accept print jobs. The display will also show: Processing...
Using the Control Panel The Indicator Lights Table 3.4 The Control Panel contains four indicator lights. Table 3.4 describes the function of each light. Indicator lights and their functions Light Online (Green) Description Lights when the printer is online. Flashes when the printer is transitioning from online to offline or to indicate that a print job is being processed.
Using the Control Panel The Keys The Control Panel keypad consists of eight keys, identified with international symbols and/or labeled in English. The keys are also numbered 0 - 7 for use when entering passwords. Table 3.5 describes the function of each key. Table 3.5 Key Online Control Panel keys and their functions Description • If the Printer is online and not in the menu system, takes the printer offline.
Using the Control Panel Table 3.5 Control Panel keys and their functions (continued) Key Menu Down Description • If not in the menu system, enters the menu system and displays the last menu. • If in the menu system, causes the Control Panel to scroll through the menus in order top to bottom. Item Up • If in the menu system, causes the Control Panel to scroll through the items in the current menu in order from bottom to top. • If not in the menu system, this key is ignored.
Using the Control Panel Menu Options Table 3.6 on the following pages lists the variables that can be controlled at the printer’s Control Panel, organized by menu in the order in which they appear when scrolling through the display1. Since these variables are generally used in configuring the printer’s default settings—a System Administrator’s task—specific details of the menu items and their values are contained in the System Administrator Guide on the printer CD.
Using the Control Panel Table 3.6 Control Panel Menu Options Menu Job Menu Description Allows you to cancel the job currently processed by PCL or PostScript, or to force a form feed on a partially formatted job in PCL. Menu Items Description Cancel Job Cancels the job currently printing. Form Feed Causes a partial PCL page to be ejected when the Form Feed LED is on. Restart Printer Re-boots the printer as if the power was cycled, but bypasses power on diagnostics.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Tray Menu (continued) Description Tray Sequence Groups two or more trays together so the group appears as one logical tray, and defines the order in which the trays will be searched to satisfy the input request. Custom Size Defines the paper size that is used in formatting pages printed from the tray(s) if Tray N Mode is set to Custom (which overrides the tray’s auto size detection mechanism).
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Tray Menu (continued) Description Prepunched Sets the fuser temperature to be associated with the paper type Prepunched (appears only if Config Fuser is set to On). Labels Sets the fuser temperature to be associated with the paper type Labels (appears only if Config Fuser is set to On). Bond Sets the fuser temperature to be associated with the paper type Bond (appears only if Config Fuser is set to On).
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu PCL Menu Description Allows you to establish the default configuration for the printer when printing PCL emulation jobs. Menu Items Description Font Number Sets the default font in PCL. Pitch Sets the pitch of the default font in PCL. Appears only when the default font already selected is a scalable fixed pitch font. Point Size Sets the point size of the default font in PCL.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu System Menu Description Allows you to set general printer features. Menu Items Description Language Sets the language used for Control Panel display messages and generated reports. Paper Size Sets the default paper size used in PostScript and PCL. Paper Type Sets the default paper type used in PostScript and PCL.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu System Menu (continued) Parallel Menu Description Output Timeout Determines how many seconds the system will wait after a bin is filled before directing output to an alternate bin (available only if optional Offset Catch Tray is installed). Output Offset Enables or disables alternately offsetting output from jobs (available only if optional Offset Catch Tray is installed).
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Serial Menu Description Allows you to set options for the serial port connection (and appears only if the optional serial port is installed). Menu Items USB Menu Description Port Enable Enables or disables the serial port. Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Ethernet Menu Description Allows you to set options for the Ethernet port connection (and appears only if the printer is network capable and the Token Ring interface is not installed). Menu Items Description LPR Enable Enables or disables the Ethernet LPR protocol. LPR Banner Enables or disables the LPR banner sheet. LPR PDL Sets the default emulation (page description language) for the Ethernet LPR protocol.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Ethernet Menu (continued) Description ETalk Enable Enables or disables the Ethernet EtherTalk protocol. HTTP Enable Enables or disables the Ethernet HTTP Server protocol. IP Address Res. Sets the method used to resolve (Res) the IP address, including subnet mask and default gateway. IP Address Sets the four byte IP address. Sub Net Mask Sets the four byte Subnet Mask address.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Token Ring Menu Description Allows you to set options for the Token Ring port connection (and appears only if the printer is network capable and the optional Token Ring interface is installed). Menu Items Description LPR Enable Enables or disables the Token Ring LPR protocol. LPR Banner Enables or disables the LPR banner sheet.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Token Ring Menu (continued) Description TTalk Enable Enables or disables the Token Ring TokenTalk protocol. HTTP Enable Enables or disables the Token Ring HTTP Server protocol. IP Address Res. Sets the method used to resolve (Res) the IP address, including subnet mask and default gateway. IP Address Sets the four byte IP address. Sub Net Mask Sets the four byte Sub Net Mask address.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Novell Menu Description Allows you to modify Novell parameters (and appears only if the printer is network capable). Menu Items Description Novell Enable Enables or disables the Novell protocol. If set to Off, the following menu items do not appear. Novell PDL Sets the default emulation (page description language) for the Novell protocol. Novell Binary PS Enables or disables the Novell binary mode of PostScript.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Print Menu Description Allows you to generate printer reports. Menu Items Description Config Sheet Prints a Configuration Sheet showing the printer's current information and menu settings. PCL Demo Prints a sample page demonstrating the printer's capabilities. PCL Font List Prints a list of PCL fonts currently loaded. PS Font List Prints a complete list of all PostScript language typefaces installed.
Using the Control Panel Table 3.6 Control Panel Menu Options (continued) Menu Reset Menu Description Allows you to access printer reset functions (and appears only when the printer is powered on while holding down the Online and Enter keys). Menu Items Description Factory Defaults Resets menus (except network) to factory defaults. Network Defaults Resets parameters in the Ethernet, Token Ring, and Novell Menus to factory defaults. Demo Mode Places the printer in demo mode.
Using the Control Panel Printing a Password Job To print a password print job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: 1 At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu 2 Press Enter and you will see: Enter password _xxx 3 Enter the job’s numeric password and you will see: All Jobs Print 4 = Press Enter to print all jobs.
Using the Control Panel Deleting a Password Job To delete a password print job sent to the printer and stored in the optional hard drive, follow these steps: 1 At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu 2 Press Enter and you will see: Enter password _xxx 3 Enter your job’s numeric password and you will see: All Jobs Print 4 Press Value Up or Value Down and you will see: All Jobs Delete 5 = = Press Enter to delete all jobs.
Generating a Printer Report Your printer provides the following reports that can be printed: • Configuration Sheet • PCL Demo Page • PCL Font List • PostScript Font List • Menu Map • Test Print • Fault History • Disk Directory (if the optional hard drive is installed) To print any of these reports, follow these steps: 1 At the Control Panel, press Menu Up or Menu Down until you see: Menus Print Menu 2 Press Item Up or Item Down until you see the page you want to print (such as Config Sheet).
Offsetting Output Offsetting Output The Offset Catch Tray (referred to as the Offset Bin in the printer driver), shown in Figure 3.2, is an optional output device available for your printer. Figure 3.2 Offset Catch Tray (front view) The Offset Catch Tray can be used in either of two ways, depending on how it is configured in the Control Panel’s menu system: • As an additional 500-sheet capacity output bin to supplement the 500-sheet standard output bin.
Duplex Printing Duplex Printing With the optional duplex unit installed, you can print two-sided (duplex) jobs. Use only the size paper listed in Table 2.1 on page 2-4 for two-sided jobs. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs. To print duplex, select it in your printer driver when you set printer properties (for all jobs) or when you print a document (for the specific job).
Duplex Printing Figure 3.
3-64 ❖ User Guide
Maintaining the Printer 4 r e tpahC Regular Printer Maintenance .............................................. 4-2 Cleaning the Printer ....................................................... 4-2 Replacing the Laser Print Cartridge .................................... 4-3 Replacing Maintenance Kit Items .......................................
Regular Printer Maintenance Regular Printer Maintenance Your printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach their end of use. It is recommended that maintenance items be replaced when the end of use warnings appear on the Control Panel to avoid untimely image quality problems. However, it is always good practice to periodically clean any loose toner or foreign matter in your printer.
Replacing the Laser Print Cartridge Replacing the Laser Print Cartridge When the laser print cartridge runs low on toner, the printer’s Control Panel display will read Toner Low. You should replace the laser print cartridge soon after this message appears to avoid loss of print quality. This is a simple procedure, described on the following pages. • Do not expose the laser print cartridge to direct sunlight or artificial light for more than 15 minutes.
Replacing the Laser Print Cartridge To replace the laser print cartridge, follow these steps: 1 If the envelope feeder is installed, power off the printer and remove the envelope feeder. 2 Remove any paper from the output bin and multi bypass feeder, and close the multi bypass feeder. 3 Open the front cover all the way until it stops. 4 Slowly lift up and pull out the used laser print cartridge. To prevent toner stains, place the cartridge on a surface covered with scrap paper.
Replacing the Laser Print Cartridge 6 Place the cartridge on a flat surface, hold it firmly with one hand and with the other hand grasp the end tab of the sealing tape and pull the tape straight out horizontally. If pulled at an angle, the tape may break. After pulling out the tape, do not shake the cartridge or subject it to shocks. 7 Holding the cartridge as shown, lower it into the printer, inserting the cartridge’s two projecting parts into the printer’s guide channels.
Replacing Maintenance Kit Items Replacing Maintenance Kit Items The Maintenance Kit contains internal printer components which require replacement from time to time. As these are more complex tasks that are not routinely performed, the procedures are provided in the System Administrator Guide on your Product CD.
Troubleshooting 5 r e tpahC Before You Begin Troubleshooting ...................................... 5-2 Error Messages .................................................................. 5-4 Paper Jams ........................................................................ 5-5 What Causes a Paper Jam? ............................................. 5-5 Paper Jam Messages ....................................................... 5-5 Solving Printing Problems ................................................
Before You Begin Troubleshooting Before You Begin Troubleshooting If it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance issues. Do not use tools or sharp objects to clear paper jams since this may damage the printer. Do not touch the surface of the print drum or the transfer roller. Touching these surfaces may damage them.
Before You Begin Troubleshooting Hardware • Is the printer plugged in? • Is the printer switched on? Software • Is the correct printer driver installed and selected for your printer configuration? Printer Maintenance An improperly seated tray or an open cover will prevent printing. You can avoid these problems by regularly taking the following precautions. • Insert media trays properly and securely. • Keep covers securely closed.
Error Messages Error Messages Your printer displays messages on the Control Panel when operator intervention is required. There are two types of message that require action: • Printer fault messages are those that relate to printer shutdown, such as a paper jam. Action must be taken to resolve the fault. • Attention messages do not result in printer shutdown, but warn of action that should be taken to avert a shutdown.
Paper Jams Paper Jams Your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, it stops printing and displays a Control Panel message. After you clear the paper jam, the printer will resume operation to complete the print job. The pages in the print engine will be reprinted when the jam is cleared and printing resumes.
Paper Jams Table 5.1 Paper jam messages Message Description/Corrective Action Env. Feeder JamRemove All Envel A paper jam has occurred while feeding from the envelope feeder. Exit JamOpen Rear Cover A paper jam has occurred at the exit path to the output bin. MBF JamRemove All Paper A paper jam has occurred while feeding from the multi bypass feeder. Offset JamOpen Rear Cover A paper jam has occurred at the Offset Catch Tray.
Paper Jams Jam Scenario 1 Control Panel Message A paper jam has occurred while feeding from the envelope feeder. Corrective Action 1 Remove all envelopes from the envelope feeder. 2 Lift slightly on the envelope feeder and pull it out from the printer. 3 Close the multi bypass feeder. 4 Open the front cover all the way until it stops. Env.
Paper Jams Control Panel Message Corrective Action 5 Slowly pull out the laser print cartridge. To prevent toner stains, place the cartridge on a surface covered with old scrap paper. Remove Jam Envel 6 Check the area where the laser print cartridge was located and remove any jammed paper (envelopes). 7 Holding the laser print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer.
Paper Jams Control Panel Message Corrective Action 8 Slowly close the front cover. Press the center part of the top cover until it latches into place. 9 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer. Refer to Table 5.1 on page 5-6 for instructions. 10 Open the multi bypass feeder by pulling the latch at the top center.
Paper Jams Jam Scenario 2 Control Panel Message A paper jam has occurred at the exit path to the output bin. Corrective Action 1 Go behind the printer, squeeze the latch on the top left of the rear cover and pull the cover open. 2 Remove any jammed paper. Exit JamOpen Rear Cover Be careful not to touch the fuser. It becomes very hot from printing. Clear Paper Path 5-10 ❖ User Guide 3 Close the printer’s rear cover. 4 Check the Control Panel display.
Paper Jams Jam Scenario 3 Control Panel Message MBF JamRemove All Paper A paper jam has occurred while feeding from the multi bypass feeder. Corrective Action 1 Remove all paper from the multi bypass feeder. 2 Check the back of the multi bypass feeder (inside the printer) and remove any jammed paper. 3 Close the multi bypass feeder. 4 Open the front cover all the way until it stops.
Paper Jams Control Panel Message Corrective Action 5 Slowly pull out the laser print cartridge. To prevent toner stains, place the cartridge on a surface covered with old scrap paper or the like. 6 Check the area where the laser print cartridge was located and remove any jammed paper. 7 Holding the laser print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. 8 5-12 ❖ User Guide Slowly close the front cover.
Paper Jams Control Panel Message Corrective Action 9 Open the multi bypass feeder by pulling the latch at the top center. 10 Reload the multi bypass feeder. 11 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer. Refer to Table 5.1 on page 5-6 for instructions.
Paper Jams Jam Scenario 4 Control Panel Message A paper jam has occurred at the Offset Catch Tray. Corrective Action 1 Go behind the printer, squeeze the latch on the top left of the rear cover and pull the cover open. 2 Open the rear cover of the Offset Catch Tray by pulling on the recessed area. 3 Remove any jammed paper.
Paper Jams Control Panel Message Corrective Action 4 Make sure the spring-loaded rear cover of the Offset Catch Tray is securely closed. 5 Close the printer’s rear cover. 6 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer. Refer to Table 5.1 on page 5-6 for instructions.
Paper Jams Jam Scenario 5 Control Panel Message A paper jam has occurred inside the front cover. Corrective Action 1 Remove the envelope feeder, if installed, then open the front cover all the way until it stops. 2 Slowly pull out the laser print cartridge. Paper JamOpen Front Cover To prevent toner stains, place the cartridge on a surface covered with old scrap paper or the like.
Paper Jams Control Panel Message Corrective Action 4 Holding the laser print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. 5 Slowly close the front cover. Press the center part of the top cover until it latches into place. 6 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer.
Paper Jams Jam Scenario 6 Control Panel Message Paper JamOpen Rear Cover A paper jam has occurred at the duplex module. Corrective Action 1 Go behind the printer, squeeze the latch on the top left of the rear cover and pull the cover open. 2 Remove any jammed paper. Be careful not to touch the fuser. It becomes very hot from printing.
Paper Jams Control Panel Message Corrective Action 4 Open the duplex module by moving the tabs on the outside of the duplex module outwards, and lifting up the cover. 5 Remove any jammed paper, then close the cover. 6 Insert the duplex unit into the left and right channels inside the printer.
Paper Jams Control Panel Message 5-20 ❖ User Guide Corrective Action 7 Slide the unit in until the green levers snap into place. 8 Close the printer’s rear cover. 9 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer. Refer to Table 5.1 on page 5-6 for instructions.
Paper Jams Jam Scenario 7 Control Panel Message The size of the paper fed was not the size expected by the printer, causing a jam inside the rear cover Corrective Action 1 Go behind the printer, squeeze the latch on the top left of the rear cover and pull the cover open. 2 Remove any jammed paper. Paper Size JamOpen Rear Cover Be careful not to touch the fuser. It becomes very hot from printing. Clear Paper Path 3 Close the printer’s rear cover. 4 Check the Control Panel display.
Paper Jams Jam Scenario 8 Control Panel Message Tray 1 JamOpen Tray 1 A paper jam has occurred while feeding from a paper tray. Note: While the illustrations below show Tray 1, you can use this procedure for clearing Tray 2 and Tray 3 jams as well. Corrective Action 1 Grip the recessed area in the front of the paper tray and pull it towards you. 2 Hold the tray with both hands, lift it gently and remove it from the printer. 3 Place the tray on a flat surface.
Paper Jams Control Panel Message Corrective Action 4 Open the front cover all the way until it stops. 5 Slowly pull out the laser print cartridge. Open Front Cover Remove Jam Sheet To prevent toner stains, place the cartridge on a surface covered with old scrap paper or the like. 6 Check the area where the laser print cartridge was located and remove any jammed paper.
Paper Jams Control Panel Message Corrective Action 7 Holding the laser print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. 8 Slowly close the front cover. Press the center part of the top cover until it latches into place. 9 Reinstall the paper tray. 10 5-24 ❖ User Guide Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready.
Solving Printing Problems Solving Printing Problems If you have any problems with the operation of your printer, refer to Table 5.2 for suggested remedies. Table 5.2 Printer Operation Problems Problem Action The printer will not print at all, or a file sent from the client/server will not print. • Check with your network administrator to see that the printer is powered on, connected to the network and that the network is operational. • Check Control Panel messages for “Paper Jam,” “Door Open,” etc.
Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem Action A printed page does not look like it should. • Make certain that the software application you are using to create your print job is configured properly. Refer to your software documentation. • Make sure the correct driver is being used. • Send a file containing PCL or PostScript commands to the printer. - If your page prints as it should, your printer and interface are functioning properly.
Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem Action PostScript commands are printed instead of the PostScript job. • Make certain that the software application you are using to create your job is configured properly. Refer to your software documentation. • The job sent to the printer might have included an incorrect header, and therefore, not have indicated that a PostScript job was being sent.
Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem Action A PostScript or PCL job fails to print. • Check that you are using the correct PostScript or PCL printer driver. • For a PostScript job, set the Print Errors item in the PostScript Menu to On and resend the job. - If an error page prints, there is a problem in the PostScript coding. Correct the coding problem and resend the job. Asking for features not available can cause a configuration error.
Solving Print Quality Problems Solving Print Quality Problems If you have any problems with your printer’s printed output, refer to Table 5.3 for suggested remedies. The cases listed in Table 5.3 are probable cases only, and may not represent all of the possible cases which may occur under actual operating conditions.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Blank Prints Entire printed page is blank with no visible print. Possible Cause(s) Corrective Action(s) If just installed, the laser print cartridge sealing tape may still be in place. Remove the sealing tape. Multiple sheets are being fed from the paper tray at the same time. Remove the paper from the paper tray and fan it. Ensure that paper is correctly loaded. No printable data received from computer.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Corrective Action(s) Spot deletions Damp paper stock. Replace the paper stock. Areas of the print are extremely light or missing. Defective laser print cartridge, or the laser print cartridge is at its end of life. Replace the laser print cartridge. Vertical line deletions Laser print cartridge not installed correctly Remove then reinstall the laser print cartridge.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Corrective Action(s) Horizontal line deletions Defective paper stock, creases, folds, etc. Replace the paper stock. Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement. Defective laser print cartridge. Replace the laser print cartridge.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Corrective Action(s) Repetitive horizontal dark streaks Contaminated paper path. Print several blank sheets of paper to remove any toner accumulations. Black lines running across the page perpendicular to the direction of paper movement. Defective laser print cartridge, or the laser print cartridge is at its end of life. Replace the laser print cartridge. Dark spots/marks Defective fuser.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Corrective Action(s) Damp paper stock. Replace paper stock. Heavy or unusual paper stock. Use only approved paper/media. (See Table 2.1 on page 2-4). Defective Fuser. Replace the Fuser. See the System Administrator Guide on the printer CD for ordering and installation instructions. Improper paper/media type set on control panel. Set proper paper/media type.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Corrective Action(s) Blurred prints Poor paper condition. Inspect/replace the paper stock. Image is blurred at the edges. Paper is damp. Replace the paper stock. Defective laser print cartridge. Replace the laser print cartridge. Random deletions Poor paper condition. Inspect/replace the paper stock. Random light areas and deletions. Paper is damp. Replace the paper stock. Table 5.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Grainy Graphics A graphic image is coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone. Incomplete Page The printed image is missing all of the image print after a straight line. Possible Cause(s) Corrective Action(s) Compression problem. The printer tried to print a complex graphic image with inadequate memory.
Additional Sources of Troubleshooting Assistance Additional Sources of Troubleshooting Assistance If you encounter an error message, problem, or print defect that you are unable to correct by using your User Guide, you may need to contact your System Administrator or refer to the System Administrator Guide on the printer CD. For more complicated problems, contact your service provider for assistance.
5-38 ❖ User Guide
Printer Specifications A x i dneppA Physical Specifications ....................................................... A-2 Environmental Specifications .............................................. A-3 Electrical Specifications ...................................................... A-4 Performance Specifications ................................................. A-5 Controller Specifications .....................................................
Physical Specifications Physical Specifications Dimensions • 16.5" (w) x 17.1" (d) x 16.1" (h) • 442 mm (w) x 439 mm (d) x 413 (h) Weight (without laser print cartridge and controller) • 57.3 lbs.
Environmental Specifications Environmental Specifications Temperature • 41° to 95° F (5° to 35° C) Humidity • 15% to 85% RH Sound Level (base configuration) • 49.5 dbA Running (Max.) • 35 dbA Standby (Max.
Electrical Specifications Electrical Specifications Power Requirements • 110/120 VAC, 50/60 Hz • 220/240 VAC, 50/60 Hz Power Consumption • 110/120 VAC: 800W (max.) during warmup and printing; 102W Standby; 30W (max.) when in power saver mode • 220/240 VAC: 800W (max.) during warmup and printing; 30W (max.
Performance Specifications Performance Specifications Resolution • True 1200 x 1200 dpi (at rated speed) • 600 x 600 dpi • XIE Resolution Enhancement Print Speed • Up to 21 ppm (pages/min) simplex • Up to 15 ipm (impressions/min) duplex Appendix A: Printer Specifications ❖ A-5
Controller Specifications Controller Specifications Motorola PowerPC RISC processor with ASIC co-processor Memory • 32 MB DRAM / 8 MB FLASH ROM Standard • Upgradable to a maximum of 192 MB Page Description Languages (PDL) • PCL 5e and PCL 6 emulations • Adobe PostScript 3 Resident Fonts • 35 PostScript Type 1 • 35 Intellifonts (PostScript and PCL 5C) • 10 TrueType (PostScript and PCL 5C) • 1 PCL compatible bitmap Interfaces • Base Printer — IEEE 1284-B bi-directional parallel — Universal Serial Bus (USB) —
Notices and Certifications B x i dneppA FCC Notices…USA ............................................................. B-2 Radio Frequency ............................................................. B-2 Certifications…Canadian ................................................... B-4 60 HZ, 115V .................................................................. B-4 European Markets ............................................................. B-5 CE Certification ...........................................
FCC Notices…USA FCC Notices…USA Radio Frequency This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manuals, may cause interference with radio communications.
FCC Notices…USA The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. To assure compliance with FCC regulations on electromagnetic interference, use a properly shielded and grounded cable.
Certifications…Canadian Certifications…Canadian 60 HZ, 115V B-4 ❖ User Guide The equipment is listed by the Underwriters Laboratories, UL 1950, certified by Canadian Standards Association, CSA22.2, No.
European Markets European Markets CE Certification The CE marking applied to this product symbolises Xerox Ltd Declaration of Conformity with the following applicable Directives of the European Union. Council Directive 73/23/EC amended by Council Directive 93/68/EC, on the harmonisation of the laws of the Member States related to equipment designated for use within certain voltage limits. Council Directive 89/336/EC, approximation of the laws of the Member States related to electromagnetic compatibility.
European Markets EN55022 B-6 ❖ User Guide Configuration Specification Base Printer EN55022 Class B Base Printer with Token Ring EN55022 Class A Base Printer with 100MB Ethernet EN55022 Class B
Safety Extra Low Voltage Safety Approval Safety Extra Low Voltage Safety Approval The printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-party accessories attached to the system must meet or exceed the requirements listed above.
Safety Extra Low Voltage Safety Approval B-8 ❖ User Guide
Printer Options C x i dneppA Optional Equipment ..........................................................
Optional Equipment Optional Equipment The optional equipment described in this User guide allow you to add special features to your printer or upgrade your printer system to meet your particular needs. Table C.1 on page C-3 provides a brief description of each enhancement available. The part number needed to place an order can be found on the Supplies/Options Guide that came with the printer.
Optional Equipment To order any of the equipment listed below, see the separate Supplies/Options Guide or contact your dealer. Table C.1 Optional Equipment Optional Kits Use Hard disk drive Allows for secure job and proof job printing, storage of fonts and macros, and increases the productivity of multiple-page jobs via electronic pre-collation (Send Once, RIP Once, and Print Many). 550 sheet feeder Additional media feeder and paper cassette. Up to two can be installed.
Optional Equipment Table C.1 Optional Equipment (continued) Optional Kits Memory Use Increases the font capability and enhances the speed of data transfer and complex page processing.
Index A A4 size paper Dimensions • 2-4 Supported trays/ bins • 2-4 A5 size paper Dimensions • 2-4 Supported trays/ bins • 2-4 A6 size paper Dimensions • 2-4 Supported trays/ bins • 2-4 B B5-ISO size paper Dimensions • 2-4 Supported trays/ bins • 2-4 B5-JIS size paper Dimensions • 2-4 Supported trays/ bins • 2-4 C CD-ROMs • 1-10 ➝ 1-12 XI Collating output PCL jobs • 3-12 PostScript jobs • 3-25 Com10 size envelopes Dimensions • 2-4 Supported trays/ bins • 2-4 Configuration Sheet Printing • 3-60 Connectivi
D D Demo Page Printing • 3-60 Disk Directory Printing • 3-60 DL size envelopes Dimensions • 2-4 Supported trays/bins • 2-4 Draft Mode • 3-20, 3-32 Drivers Configuring • 3-5 Installing • 3-5 PCL emulation Description • 3-4 Features • 3-6 Using • 3-8 ➝ 3-21 PostScript Description • 3-5 Features • 3-6 Using • 3-22 ➝ 3-37 Duplex module Description • C-3 Location • 1-9 Duplex printing • 1-4 PCL driver • 3-11 PostScript driver • 3-24 E Envelope Feeder Capacity • 2-4 Description • C-3 Envelope sizes supported •
M Legal size paper Dimensions • 2-4 Supported trays/bins • 2-4 Letter size paper Dimensions • 2-4 Supported trays/bins • 2-4 M Maintenance Kit • 4-6 Memory Upgrade • C-4 Menu Map Printing • 3-60 Mirror images • 3-31 Monarch size envelopes Dimensions • 2-4 Supported trays/bins • 2-4 Multi bypass feeder Capacity • 2-4 Location • 1-7 Paper loading • 2-11 ➝ 2-12 Paper sizes supported • 2-4, 2-5 N Negative images • 3-31 O Offset Catch Tray Capacity • 2-4 Description • C-3 Location • 1-9 Paper sizes supported
R PostScript driver See Drivers, PostScript PostScript Font List Printing • 3-60 Power cord receptacle Location • 1-7 Power switch Location • 1-7 Print speed • 1-6 Printer cleaning • 4-2 Printer components • 1-7 ➝ 1-9 Printer drivers See Drivers Printer Management Software CD • 1-10, 1-12 Printer reports Printing • 3-60 Types • 3-60 Problems See Troubleshooting Product CD • 1-10, 1-12 Proof printing PCL jobs • 3-10 PostScript jobs • 3-23 R Rear cover Location • 1-7, 1-8 Resolution • 1-6 S Scaling images
Numerics Numerics 550 sheet feeder Location • 1-9 Paper loading • 2-7 ➝ 2-10 Paper sizes supported • 2-4, 2-5 User Guide
User Guide
