Laser Printing System Message Guide

OSS (OPERATING SYSTEM SOFTWARE) MESSAGES
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE 6-127
OS9369 NVM failed to clear.
The printer is unable to clear and reset the error count (Non-Volatile
Memory) used by the Xerox service representative. Printing
continues.
Action Contact your systems specialist or Xerox Customer Service.
OS9380 Printer failure. Enter ‘PROBLEM’, or
An unspecified hardware failure has occurred in the printer which
appears to be uncorrectable by normal operator actions. (This
message is followed by message OS2000.)
The printer control console displays:
PRINTER FAULT--SEE MESSAGE AT CRT
Action 1. Enter the CONTINUE O command to attempt to resume
printing. Some data may be lost.
and/or
2. Do the following:
a. Enter the PROBLEM command and write down any SAN
codes appearing at the system controller display.
b. Contact your systems specialist or Xerox Customer Service
with the above information.
Note: CRT refers to the DocuPrint 96/DocuPrint 96MX LPS
system controller display.
OS9400 Fatal disk error: Call for service; DO NOT REBOOT!
A very serious system disk error has occurred for which no operator
action should be attempted.
Action Contact your systems specialist or Xerox Customer Service. Do not
reboot the system or restart the job.
OS9410 Memory parity errors: Call for service.
A fatal memory parity error has occurred during normal processing.
Action 1. Restart the job.
2. If the failure recurs, contact your systems specialist or Xerox
Customer Service.
0S9420 Disk error - Input.
The input task detected a system disk error. The job is aborted.
Action Contact your system specialist or the Xerox National Customer
Service Support Center.