Xerox DocuPrint Network Printer Series Guide to Performing Routine Maintenance for Models 96/4635/180 NPS Version 7.
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Laser safety ! Warning: Adjustments, use of controls, or performance of procedures other than those specified herein may result in hazardous light exposure. ! The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation.
• Never use a ground adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal. • Always place equipment on a solid support surface with adequate strength for its weight. • Always use materials and supplies specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation. • Never move either the printer or the Printer Controller without first contacting Xerox for approval.
Table of contents Laser safety iii Ozone information iii Operation safety iii Introduction vii About this guide vii Contents vii Conventions viii Related publications 1. 2.
TABLE OF CONTENTS 7.
Introduction The Xerox DocuPrint Network Printer Series, Guide to Performing Routine Maintenance for Model 96, 4635, and 180 NPS, provides information on how to perform basic maintenance tasks on the Xerox DocuPrint Model 96, 4635, or 180. About this guide This guide is designed for operators whose job consists of operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing dry ink.
INTRODUCTION Conventions This guide uses the following conventions: Italics—Document and library names are shown in italics (for example, the Xerox DocuPrint Network Printer Series Guide to Performing Routine Maintenance). Note: Notes are hints that help you perform a task or understand the text. Caution: Cautions alert you to an action that could damage hardware or software. ! viii Warning: Warnings alert you to conditions that may affect the safety of people.
Related publications The Xerox DocuPrint Network Printer Series includes the following documents: Decomposition Service and Tools Guide Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Client Guide to Using Page Description Language Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controller Commands Q
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1. 1Feeder trays This chapter shows the steps needed to load and check feeder trays on the DocuPrint NPS, and explains what actions are necessary if paper stock is changed. The number of feeder trays on your system depends on the number of feeder/stacker modules installed. Checking feeder trays Check the amount of paper remaining in each feeder tray by examining the green lights above the icons on the door of the tray.
FEEDER TRAYS • The printer does not feed all the paper out of a tray— approximately 1/4 inch (6 mm) remains in the tray. Loading feeder trays It is important to load paper properly in the feeder trays to prevent jams and loss of production time. The following guidelines will help ensure maximum efficiency of your printer’s operation. Guidelines for loading paper When you are loading the paper, follow these guidelines to prevent pager jams: • • • • • • Remove damaged sheets.
FEEDER TRAYS Follow these steps to load feeder trays 1 and 2. 1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer control console. Note: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button. 2. Wait until the Ready to Open indicator lights. 3. Pull the feeder tray out until it stops. 4.
FEEDER TRAYS 7. Load paper, following the instructions on the labels of the feeder tray and carefully positioning the paper in the right front corner of the tray. Caution: guide.
FEEDER TRAYS 8. Pull the length guide forward to touch the back of the paper stack. 9. Latch the paper feeder assembly by pressing the green dot next to the green release lever until the assembly clicks into position. 10. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper latching or machine damage. 11. If the printer stopped due to a low paper condition, press the Continue button on the printer control console to resume printing.
FEEDER TRAYS Loading trays 3, 4, 5, and 6 1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer console. Note: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button. 2. Wait until the Ready to Open indicator lights. 3. Pull the feeder tray out until it stops. 4. Slide both length guides away from the paper.
FEEDER TRAYS 6. Load paper, following the instructions on the label at the front of the feeder tray and carefully positioning the paper in the rightfront corner of the tray. Note: The way you load the paper depends on the paper size required by the job. For paper longer than 14 inches, load the long edge against the back guide. 7. Slide both length guides back against the paper. 8. Push the tray in slowly but firmly until it latches. Do not slam the tray closed.
FEEDER TRAYS 9. If the printer stopped due to a low paper condition, press the Continue button on the printer console to resume printing.
2. 2Output trays and bins Your print jobs are sent to output trays or bins which you must unload. You can unload each of the output trays or bins while the system is printing. This chapter discusses how to check and unload the trays and bins. If the printer has stopped due to a full output tray or bin and does not resume automatically when the tray or bin is emptied, press the Continue button on the printer control console.
OUTPUT TRAYS AND BINS Checking and unloading high-capacity stacker (HCS) bins The 4635 and 180 NPS printers can have up to four high-capacity stacker (HCS) bins. The 96 NPS printer can have up to two highcapacity stacker bins. Each high-capacity tray holds 2500 sheets of 20lb (80 gsm) paper. (Refer to System Overview for additional information on the high-capacity stacker bins.) If you use large paper sizes such as A3 or 11 x 17 inch, the stacker may hold less than 2500 sheets.
OUTPUT TRAYS AND BINS Once a bin is selected, the bin elevator lowers and the bin cannot be used until it is emptied completely. When the bin elevator stops in the down position, the Ready to Unload indicator lights. 2. Open the bin doors, pull the platform out until it stops, and lift the paper stack off the platform to a nearby table or paper cart. Caution: the bin. Always use both hands to lift the paper stack out of 3. Firmly push the platform back to its original position and close the bin doors.
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3. 3Fuser lubricant The fuser on the 96, 4635, and 180 NPS is responsible for fusing the print image to the paper with heat. It is critical that the fuser be kept lubricated with fuser agent and that its reservoir be kept full. This chapter describes the procedure for adding fuser lubricant in the printer. To add fuser agent: 1. Open the right and left doors of the printer and locate the fuser area. 2. Place a dropcloth on the floor under the fuser area.
FUSER LUBRICANT 3. Grasp the green handle on the fuser drawer and pull it out until it stops. 4. Put on gloves. ! Warning: Fuser agent contains silicone, which can cause irritation upon contact with the eyes. Be sure to wash your hands with soap and water after you finish this procedure. 5. Locate the fuser agent reservoir, pull it out until it stops, and remove the reservoir cap by turning it counterclockwise.
FUSER LUBRICANT 6. Remove the cap from a new bottle of fuser agent and carefully pour the fuser agent into the reservoir, until the level reaches the MAX line. ! Warning: If any fuser agent spills on the floor, remove it immediately. Fuser agent spills make the floor slippery. Use of Xerox Film Remover (isopropynal alcohol) is recommended to clean up spills. Caution: The fuser reservoir has an anti-splash seal.
FUSER LUBRICANT 8. Push the fuser drawer in until it latches in place. 9. Dispose of the dropcloth and any empty agent bottles in a trash receptacle. If there is any agent left in the bottle, cap the bottle and store it for future use. 10. Remove and dispose of the gloves in a trash receptacle, being careful not to let any residue come in contact with your skin. 11. Close the printer doors. Note: The fuser agent message disappears after the printer prints between 32 and 40 sheets.
4. 4Adding dry ink Dry ink is the black powder that forms the image on the printed page. This chapter describes the procedure for adding dry ink to the printer. Adding dry ink When the printer is low on dry ink, the Attention light turns on, and the message ADD DRY INK displays on the printer console. Add dry ink at your earliest convenience. If you do not add dry ink, the printer eventually stops printing. It does not resume printing until you replace the dry ink bottle.
ADDING DRY INK To add dry ink: 1. Open the printer doors and locate the dry ink area on the left side of the printer. 2. Place a dropcloth on the floor under the dry ink area. 3. Pull the empty dry ink cartridge out until it stops.
ADDING DRY INK 4. Move the green handle to the right (the unlatched position) to release the cartridge and lid. 5. Remove the empty cartridge and discard it. 6. Turn a new, full cartridge of dry ink upside down and shake it well to loosen the contents thoroughly. 7. Insert the new cartridge into the printer until it stops.
ADDING DRY INK 8. Move the green handle to the left (the latched position) to secure the lid of the cartridge. 1 2 1 2 Dry ink cartridge Green handle 9. Hold the cartridge in place and pull off the paper seal. 10. Discard the seal along with the dropcloth. 11. Close the printer doors. Caution: If any dry ink gets on your hands, wash them with soap and cold water. Heat sets the ink permanently. If any dry ink gets on your clothes, brush them with a dry paper towel or a stiff-bristled brush.
5. 5Replacing the dry ink waste container The dry ink waste container receives the dry ink inside the printer that does not fuse to paper during printing. This container must be replaced when full. To replace the dry ink waste container: 1. Open the right and left printer doors and locate the dry ink waste container. 2. Place a dropcloth on the floor under the dry ink waste container area. Caution: To prevent dry ink spills, do not tip or tilt the waste container.
REPLACING THE DRY INK WASTE CONTAINER 3. Pull the full waste container out of the printer. 4. Remove the cap from the top of the full container and screw the cap onto the mouth of the container. 5. Discard the waste material and container according to the instructions on the label.
REPLACING THE DRY INK WASTE CONTAINER 6. Slide a new, empty dry ink waste container into the printer until it stops. Note: Do not remove the cap from the container. 7. Close the printer doors. 8. Dispose of the dropcloth. Caution: If any dry ink gets on your hands, wash them with soap and cold water. Heat sets the ink permanently. If any dry ink gets on your clothes, brush them with a dry paper towel or a stiff-bristled brush. If this does not remove the ink, launder with detergent and cold water.
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6. 6Cleaning This chapter describes the cleaning tasks you need to perform regularly on the 96/4635/180 printer. Cleaning the keyboard, monitor, and the exterior of the Printer Controller Clean the exterior surfaces of your Printer Controller, including monitor and keyboard, as required. Clean daily, if possible. Use the following supplies to clean the exterior surfaces: • Monitor: Use a soft, lint-free cloth dampened with a glass cleaner.
CLEANING Caution: sensor. Do not use any abrasives or strong solvents on the Cleaning the Q850 sensor To clean the Q850 sensor: 1. Open the printer right and left doors and locate area 4. 2. Raise the area 4 green handle until it locks into place.
CLEANING 3. Locate the Q850 sensor and gently wipe the sensor with a dry cleaning pad. 4. Lower the area 4 green handle. 5. Close the printer doors.
CLEANING Cleaning the Q1011 sensor and mirror To clean the Q1011 sensor and mirror: 1. Open the right and left doors of the printer and locate the Q1011 sensor. 2. Apply a small amount of lens and mirror cleaner to a cleaning pad.
CLEANING 3. Gently wipe the sensor and mirror with the cleaning pad. 4. Close the printer doors.
CLEANING Cleaning additional sensors Open the top cover of the high-capacity stacker. Locate and clean the following sensors with a cleaning pad. Sensor Q1107 Sensor Q1107 is at the right front corner of the stacker, shown below. Note: For systems with more than one stacker, clean each Q1107 location.
CLEANING Q1106 and Q1166 Raise the Bypass Transport upper baffle by lifting the green handle. Sensors Q1106 and Q1166 are shown below. Clean the sensors gently, with a cleaning pad.
CLEANING Sensor Q1164 Sensor Q1164 is on the last feeder/stacker module (the one containing the purge tray), as shown below. Clean the sensor gently, with a cleaning pad.
CLEANING Cleaning the 4mm cartridge tape drive Clean the 4mm cartridge tape drive every 25 hours of actual tape operation. Use only a cleaning cartridge designed for the 4mm cartridge tape drive. No fluids or other preparations are necessary with the use of these cartridges. Caution: Do not use cleaning cartridges or any types of fluids designed for use in audio devices as these can damage your tape drive. To clean the tape drive: 1.
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7. 7Maintenance and support services This chapter provides information on the services Xerox provides to help you keep your DocuPrint printer running efficiently. It describes the services available to you and how to take advantage of these services. Note: The support services described in this chapter apply to the United States only. For information on the support services available internationally, consult your Xerox representative.
MAINTENANCE AND SUPPORT SERVICES Xerox Documentation and Software Services XDSS distributes the documents you need to install and use the DocuPrint printer, other Xerox printers, and associated software. If you register for site subscription service, XDSS will automatically send you updates and revisions as they become available. To order this documentation, call Xerox Documentation and Software services: 1-800-327-9753 (U.S. only), between the hours of 6:00 a.m. and 4:00 p.m., Pacific time.
MAINTENANCE AND SUPPORT SERVICES Xerox Customer Education Xerox offers instructor-led workshops that teach DocuPrint NPS system technical training curriculum. Workshops are designed to provide a system overview, as well as forms creation, job control, and increased productivity expertise. Courses are available for operators, administrators, and for those who use Decomposition Service.
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Index Numerics H 4mm cartridge tape drive, cleaning, 6-9 high-capacity stacker (HCS) bins, 2-2 hotlines ozone information, iii safety, iv A Advanced Customer Training (ACT), 7-2 I C input trays, loading, 1-1 checking feeder trays, 1-1 high-capacity stacker (HCS) bins, 2-2 purge trays, 2-1 sample trays, 2-1 Class 1 laser products, iii cleaning 4mm cartridge tape drive, 6-9 keyboard, 6-1 mirror, 6-4 monitor, 6-1 Printer Controller exterior, 6-1 reflective surfaces, 6-1 sensors Q1011, 6-4 Q1106, 6-7 Q110
INDEX adding, 4-2–4-4 waste container, replacing, 5-1–5-3 fuser agent, adding, 3-1–3-4 sensors, cleaning Q1011, 6-4 Q850, 6-2 stacker bins, unloading, 2-2–2-3 trays 1 and 2, loading, 1-2–1-5 trays 3, 4, 5, and 6, loading, 1-6–1-8 purge trays, 2-1 purge, 2-1 sample, 2-1 U unloading high-capacity stacker (HCS) bins, 2-2 purge trays, 2-1 sample trays, 2-1 stacker bins, 2-2–2-3 Q X Q1011 sensor and mirror, cleaning, 6-4 Q1106 sensor, cleaning, 6-7 Q1107 sensor, cleaning, 6-6 Q1164 sensor, cleaning, 6-8 Q11
