Document
OSS (OPERATING SYSTEM SOFTWARE) MESSAGES
OS9460-OS9550
thru OS9555-OS9560 “DISK ERROR” Messages.
An apparent fatal disk error occurred during the indicated
process. The job is aborted.
The printer control console displays:
OUTPUT STOPPED. SEE MESSAGE AT CRT.
Action 1. Restart the job. The message should not reappear if the
failure was an intermittent memory error.
2. If the failure recurs, a problem with the system disk is
indicated. Contact your systems specialist or Xerox
Customer Service.
Note: CRT refers to the 4635 LPS system controller display.
OS9460 Disk error - OCS. Call for service.
OS9500 Bad block on disk - Input. Call for service.
OS9530 Disk error - Input. Call for service.
OS9531 Disk error - Processing DJDE‘s.
OS9532 Disk write error - RTEXT File.
OS9537 Disk error or unable to open grid/index font.
OS9540 Unable to open a directory file.
OS9542 File xxxx error - Unable to create file.
OS9543 File xxxx error - Writing to disk file.
OS9550 Disk error - Output. Call for service.
OS9555 Disk I/O Error copying IMG File to Print File.
OS9556 Unidentifiable disk error copying IMG File to Print File.
OS9560 Font memory write error. Call for service.
OS9551 Unable to recover from disk error. Resetting system.
A system disk error has occurred that prevents printing from
continuing. To minimize data loss, a system RESET is being
performed.
Action In response to the RESET confirmation request, enter Y or press
the <ENTER> key. (Entering N to the confirmation request is
not supported.)
OS9700 Error detected while going offline.
A fatal error has been detected in the online interface when
going offline.
Action 1. Reboot the system by pressing the Boot button, then
entering B.
2. Enter the ONLINE, then OFFLINE commands again.
3. If the failure recurs, contact your systems specialist or Xerox
Customer Service.
OS9800 Hardware error/Disk - Input. Call for service.
A fatal system disk error has occurred in input.
Action 1. Restart the job.
2. If the failure recurs, contact your systems specialist or Xerox
Customer Service.
6-112 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE