System Requirements
Chapter 1 Introduction Welcome! Where to find helpful information Introduction to the Document WorkCentre 450c WorkCentre features Control panel keys How to navigate the WorkCentre menus Using the numeric keypad Understanding the document flow icons Using the ControlCentre software Setting the ControlCentre properties Selecting and Ordering Supplies WorkCentre 450c Specifications Keypad Character Assignments Keypad character assignments for North and South America Keypad character assignments for Europe
Welcome! Thank you for choosing the Xerox Document WorkCentre 450c, the dependable and efficient multi-function device that handles your office tasks with ease. The WorkCentre works the way you do, performing more than one job at a time.
Where to find helpful information Document WorkCentre 450c Quick Installation & Quick Reference Guide Step-by-step instructions explain how to set up the WorkCentre, install the ControlCentre™ software, and perform frequently used tasks. Document WorkCentre 450c Guided Tour An online introduction to the WorkCentre 450c and its ControlCentre software. To run the guided tour, click the Help button in the WorkCentre Status window and then double-click the WorkCentre 450c Guided Tour.
To obtain a printed version of the guide, use the order form included with the WorkCentre. Pagis Pro Multimedia Tutorial A comprehensive and entertaining summary of the features and benefits of Pagis Pro 97. To run the tutorial, insert the WorkCentre 450c CD-ROM, open the folders (directories): English\Pagis\Tutorial Double-click Tutorial.exe. For best results, your PC should be equipped with a sound card and multimedia speakers. http://www.teamxrx.
Introduction to the Document WorkCentre 450c The Document WorkCentre 450c features an easy-to-use control panel that simplifies your routine tasks. With the press of a few keys, you fax, print, copy, and scan documents.
Using the ControlCentre software, you can efficiently monitor the WorkCentre’s status from your PC, change any of the default settings, and set up a Phonebook of speed dial numbers. WorkCentre features The WorkCentre 450c’s advanced design lets you easily access its components. Its compact size allows the WorkCentre to fit into any office environment. The control panel includes function keys, a numeric keypad, document flow icons, and a liquid crystal display (LCD) that shows menus and system messages.
Press this key To do this CARTRIDGE COPY SIZE JOB STATUS COVER PAGE CONFIRM CONTRAST RESOLUTION LEFT ARROW RIGHT ARROW Switch among the cartridge maintenance options: change, clean, replace color head. Start a copy job. Switch among the resize options for copies: 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, 90%. Display the WorkCentre’s active and pending jobs. Toggle the fax cover page option on and off. Toggle the fax confirmation report feature on and off.
Press this key To do this EXIT/CLEAR ENTER MENU SPEED DIAL PAUSE REDIAL HELP STOP START Display the previous menu. When entering text, delete the blinking character or, if the cursor is to the right of the text, delete the last character. or Clear a document from the scanner. Choose a menu and display its submenu or options, or choose the option or text you entered. Display the first top-level menu. Enter a speed dial number from your Phonebook. Insert a timed interval in the dialing sequence.
How to navigate the WorkCentre menus Using control panel keys and the numeric keypad, you can easily navigate the WorkCentre menus. As you navigate the menus, the LCD displays the options you can choose and provides helpful prompts to guide you. To access the WorkCentre menu system, press the MENU key.
Press ENTER to choose the Print report menu and display the first Print report option: Print report (1-6) 1 Activity Press ENTER to choose Activity. At any time you can press the EXIT/CLEAR key to display the previous menu or press the STOP key to exit the menus. Note: To print a diagram of the WorkCentre menus, press the HELP key. Using the numeric keypad You use the numeric keypad to enter numbers, letters, and symbols. Most WorkCentre tasks require a numeric entry, for example, a fax number.
To enter a letter or symbol, you repeatedly press the appropriate key until the character you want displays on the LCD. For example, to enter the letter “C,” press the 2 key three times. Understanding the document flow icons Document flow icons indicate when the WorkCentre is receiving and sending information. Indicator lights between the telephone and WorkCentre icons illuminate when a fax is being sent or received.
Using the ControlCentre software The ControlCentre software on your PC enables you to easily view the WorkCentre’s status and change any of the WorkCentre’s default settings. For faster dialing when sending faxes, you can use the ControlCentre to set up your Phonebook of speed dial numbers. You can also get help quickly on a particular task or dialog box from the ControlCentre. When you start Windows, the WorkCentre 450c icon automatically displays in the notification area on the taskbar. (In Windows 3.
The WorkCentre is operational, but will soon need a replacement part. For example, the ink supply may be running low and you’ll need to install a new ink cartridge. Note When you move the mouse pointer over the WorkCentre icon in Windows 95, a ToolTip window displays. The ToolTip provides a brief description of the WorkCentre’s status. To open the ControlCentre on your PC, do one of the following: • In Windows 95, double-click the WorkCentre icon in the notification area on the taskbar. • In Windows 3.
The WorkCentre Status window displays, which provides the information shown below. Conditions under which the W orkCentre 450c Status window opens on your desktop Doc ument flow ic ons Mess age displayed on the c ontrol panel LCD W orkCentre 450c graphic that changes , depending on its status Helpful status mes sage Ink level gauges Photo, contrast, and resolution s ettings When the WorkCentre’s status changes, the graphic indicates the condition and a helpful message appears in the window.
Setting the ControlCentre properties Using the ControlCentre Properties dialog box, you can change the conditions under which the WorkCentre Status window automatically opens on your desktop. For example, you can set the window to open any time an error occurs, such as when the WorkCentre is out of paper or ink. You also use the dialog box to choose which scanning application to run when you press the SCAN key on the WorkCentre control panel. 1.
The ControlCentre Properties dialog box displays. Controls the display of the W orkCentre 450c Status window Displays the W orkCentre icon on the taskbar (or desktop) Runs the specified scanning application when you press the SCAN key 2. Under Display status window, click one of the following: • At start-up, to open the WorkCentre Status window when you run Windows. • On error, to open the WorkCentre Status window when an error occurs.
Note: You can also click one or more of the Display status window check boxes in the WorkCentre 450c Status window to change the condition under which the window opens. 3. To not display the WorkCentre icon on your taskbar or desktop, do one of the following: • In Windows 95, click Show icon on the taskbar to remove the check mark. • In Windows 3.1 or 3.11, click Show icon on the desktop to remove the check mark.
• Click the application and then click Open. The application’s location displays in the Run scanning application box. 5.
Selecting and Ordering Supplies 20 You can purchase supplies from your local Xerox retailer. To find the location nearest you, call 1-800-832-6979. If your retailer is out of stock, you can order supplies through Xerox: • In the United States, call 1-800-822-2200 • In Canada, call 1-800-668-0199 (English) or 1-800-668-0133 (French).
Plain paper and media Most types of paper will work well in the WorkCentre, although some variables in paper composition may affect print quality. Most high-grade photocopying papers and cotton bond papers produce good results. You should fully test a paper before purchasing large quantities. You can order plain paper and media from your local Xerox retailer. To find the location nearest you, call 1-800-8326979.
Region North America United States Canada South America Brazil Description Reorder number Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.5x11 in, 24 lb) Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.
Other Countries Xerox Colotech (210x297 mm, 100 g/m2) Contact Xerox for correct reorder numbers 3R91290 Specialty print media Xerox offers a wide range of specialty print media: transparency film, high resolution paper, photogloss paper, and a fabric transfer sheet. For best results, use only specialty media designed for the WorkCentre. Avoid extremely thin paper, thick paper, or chemically processed paper such as thermal fax paper, as frequent paper misfeeds may occur.
If your retailer is out of stock, you can order supplies through Xerox: • In the United States, call 1-800-822-2200 • In Canada, call 1-800-668-0199 (English) or 1-800-668-0133 (French). Reorder number Size Description Letter (8.5x11 in) Ink Jet Transparency (4.2 mil, 20 sheets) Ink Jet High Resolution Paper (28 lb, 200 sheets) double-sided, matte-coated paper Ink Jet Photo Glossy Paper (6 mil, 10 sheets) Ink Jet Fabric Transfer (10 sheets) Ink Jet Transparency (4.
Color Ink Jet (100 g/m2, 100 sheets) single-sided, matte-coated paper Ink Jet Photo Glossy Paper (6 mil, 10 sheets) Ink Jet Fabric Transfer (10 sheets) 3R93312 3R93882 3R93883
WorkCentre 450c Specifications General Specifications Power Power consumption Size and weight Environment 110/220 VAC; 50/60 Hz 14 watts, in idle mode Height (with trays): 11.5 in (292 mm) Width: 16.5 in (419 mm) Depth: 17.25 in (438 mm) Weight: 18 lbs (8.
Fax Specifications (Continued) Security Resolution Document sizes (for document tray) Document tray capacity Modem speed Compatibility Data compression Unprintable area (Incoming faxes) Confidential send and receive 300 x 300 dpi Letter: 8.5x11 in (216x279 mm) Legal: 8.5x14 in (216x356 mm) A4: 8.3x11.7 in (210x297 mm) 20 pages 14400, 9600, and 4800 bps CCITT Group 3, Error Correction Mode MH, MR, and MMR Top, left, and right margins: 5 mm Bottom margin: 10 mm with high capacity ink jet cartridge; 12.
Printer Specifications Technology Compatibility Print speed Resolution Media sizes (for paper tray) Thermal ink jet drop-on-demand Windows 3.1/3.11, Windows 95, DOS Black and white High capacity ink jet cartridge: Up to 6 pages per minute Color print head with black ink cartridge: Up to 4 pages per minute Color: Up to 1 page per minute Black and white: 600 x 600, 600 x 300, and 300 x 300 dpi Color: 600 x 600 and 300 x 300 dpi Fax (black and white only): 300 x 300 dpi Letter: 8.
Printer Specifications (Continued) Resident fonts Character Sets Unprintable area (PC printing) Courier (portrait and landscape) Pitch: 5, 10, 16.
Copier Specifications Copy speed Multiple copies Resolution Image quality Contrast Reduction Enlargement Collation Paper sizes (for document tray, 20 sheets maximum) Unprintable area (Copying) Up to 3 pages per minute Up to 99 copies of multi-page originals 300 x 300 dpi Normal: Bi-level and 4 levels of gray Halftone: Error diffusion (10 perceptible levels of gray) Normal, lighten, darken, photo-normal, photolighten, photo-darken 100% to 75%, in 5% increments 125% and 150% Yes, user selectable Letter:
Scanner Specifications Scanner speed Resolution Compatibility Scan to PC 10 seconds per page 300 x 300 dpi TWAIN-compliant 300 x 300 and 200 x 200 spi, single-bit, uncompressed, compressed MH 300 x 300 and 200 x 200 spi, 4-bit, uncompressed
Keypad Character Assignments Alphabetic characters and symbols are assigned to the keys on the numeric keypad, which enables you to enter words at the control panel. For example, if you are adding a Phonebook entry at the control panel, you can enter the name that you want to assign to the speed dial number. This appendix includes the keypad character assignments for North and South America, and Europe.
Keypad character assignments for North and South America The following table shows the characters assigned to each numeric key for North and South America. Press the appropriate key several times until the character you want displays on the control panel LCD.
Keypad character assignments for Europe The following table shows the characters assigned to each numeric key for Europe. Press the appropriate key several times until the character you want displays on the control panel LCD.
Chapter 2 Installation, setup and maintenance Connecting the telephone lines Connecting the power and parallel cables Using the Setup Wizard to select your fax options Customizing the Control Panel Changing the control panel default settings Maintenance Procedures Cleaning a color print head or high capacity ink jet cartridge Installing a high capacity (black only) ink jet cartridge Installing the color ink cartridges Installing a color print head Replacing the automatic document feed pad Cleaning the W
Connecting the telephone lines There are three telephone line jacks at the rear of the WorkCentre. To connect the telephone lines properly, decide how you will use the WorkCentre and then follow the appropriate steps. I will receive fax calls only on the telephone line (dedicated fax machine). Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the WorkCentre, and insert the other end into your telephone wall plug.
I will receive both fax and voice calls on the telephone line, and I will not use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the WorkCentre, and insert the other end into your telephone wall plug. 2. Insert your telephone’s cord into the Tel 1 jack at the rear of the WorkCentre.
I will receive both fax and voice calls on the telephone line, and I will use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the WorkCentre, and insert the other end into your telephone wall plug. 2. Insert your answering machine’s cord into the Tel 2 jack at the rear of the WorkCentre. If your answering machine does not include a telephone, connect your telephone to the answering machine.
I also want to use a data modem with my PC and WorkCentre 450c. Use a phone cord “Y” cable, or splitter at the wall jack. A splitter has one connector that plugs into your wall jack, and two jacks that accept phone cables. Connect a phone cord from your modem’s Line jack to one jack on the Y cable, and another phone cord from the WorkCentre’s Line jack to the other jack on the Y cable. Plug the Y cable connector into your wall jack.
Connecting the power and parallel cables The WorkCentre 450c includes a parallel cable and a power cord. The parallel cable connects the WorkCentre to your PC and the power cord connects the WorkCentre to an electrical outlet. Power cord to a grounded electrical outlet Parallel cable connects the WorkCentre to a free parallel (printer) port on your PC Note Before connecting the cables, make sure your PC is turned Off.
1. Attach the parallel cable to the parallel port at the rear of the WorkCentre, securing it with the wire clips, and then to a free parallel (printer) port on your PC. 2. Attach the power cord to the power connector at the rear of the WorkCentre. 3. Plug the cord into a grounded electrical outlet.
Using the Setup Wizard to select your fax options The Setup Wizard helps you select basic options for sending and receiving faxes. You may have run the wizard after you installed your software to select your fax options. You can run the Setup Wizard at any time to change your fax options. Note FCC and Communications Canada regulations require you to enter the WorkCentre’s fax number. Make sure you provide the number before using the WorkCentre. 1. Turn on your PC. 2.
Customizing the Control Panel After you’ve been using the WorkCentre for a while, you may want to change the control panel’s default settings. For example, you can specify the types of sounds the WorkCentre makes and the settings for some of the keys on the control panel.
Changing the control panel default settings 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre Status window, click Settings. 3. Click the Panel tab.
4. Change the defaults for any of these options: Language Sets the language used to display the menus on the WorkCentre’s LCD. The options vary, depending on the country in which you reside. Volume Sets the volume level for the alarm, button, and dial tone sounds. Options are Low, Medium, and High. Alarm sound Sounds an alert tone when an error occurs. Button sound Activates a sound each time you press a key. Listen to dial Activates an audible dial tone at the start of a call.
Contrast Adjusts the lightness and darkness of your copies and outgoing faxes. Options are lighten, normal, darken, photo lighten, photo normal, and photo darken. Size Reduces or enlarges copies by the percentage you choose. Options are 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, and 90%. Pause Defines how the PAUSE key is used. Options are pause only and dial options. Pause only inserts a timed interval in a dialing sequence.
5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre Settings window open. Note To use the factory defaults, click the Restore Defaults button. Maintenance Procedures To keep your WorkCentre in good operating condition, you need to perform periodic maintenance tasks.
1. At the WorkCentre 450c, press the CARTRIDGE key twice to display [clean] on the LCD. 2. Press ENTER. A message displays on the LCD while the WorkCentre is cleaning. When cleaning is complete, you can run a printer test to check your print quality. 3. Press the MENU key. 4. Press 6 [Printer] and ENTER. 5. Press 5 [Make test print] and ENTER. 6. Check the test print. If you notice breaks in the ink coverage, clean the color print head or high capacity ink jet cartridge again.
Installing a high capacity (black only) ink jet cartridge The WorkCentre 450c Status window on your PC includes an ink level gauge which indicates your ink supply. When the ink supply runs low, the WorkCentre displays a message in the WorkCentre 450c Status window and on the control panel LCD. If your print quality is good, press the START key on the control panel and continue using the ink jet cartridge. If you need to replace the high capacity ink jet cartridge, use the following procedure.
2. Press ENTER. The WorkCentre moves the high capacity ink jet cartridge to the center of the printer so you can you remove it. Note If the high capacity ink jet cartridge does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover.
4. Pull the green carriage lock lever forward and remove the cartridge. Note If you are changing from color to black-andwhite printing, place the color print head in the print head storage box. This prevents the ink from drying out and clogging the ink jets. 5. If you are installing a new cartridge, remove the ink jet cartridge from the box, peel back the foil cover, and lift out the cartridge. Remove the green nozzle protector tab and the tape from the cartridge.
6. With the green carriage lock lever still in the forward position, install the cartridge by aligning the hole in the cartridge with the green post on the printer carriage. Gently lower the cartridge into position.
7. Push the green carriage lock lever backward to secure the cartridge. Do not force the lever backward. 8. Close the printer cover and replace the document tray. 9. Do one of the following: • If you installed a new high capacity ink jet cartridge, press START. • If you reinstalled a previously used high capacity ink jet cartridge, press STOP. The cartridge returns to the home position (far left side of printer) and the WorkCentre cleans the cartridge.
Installing the color ink cartridges For color printing, the WorkCentre uses four ink cartridges: magenta, cyan, yellow, and black. The four cartridges are housed in the color print head. You can replace individual ink cartridges as needed. The WorkCentre 450c Status window on your PC includes ink level gauges which indicate the ink supply in each cartridge. When the ink supply runs low in a cartridge, the WorkCentre displays a message in the WorkCentre 450c Status window and on the control panel LCD.
The WorkCentre moves the color print head to the center of the printer so you can access the color ink cartridges. Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. With the color print head installed in the printer, remove the empty ink cartridge from the color print head by lifting it up and out.
5. Remove the new ink cartridge from its package. Slowly remove the protective strip from the cartridge in the direction of the arrow. Note Do not touch the uncovered hole in the ink cartridge, as ink will get on your hands. 6. Insert the ink cartridge into the correct location on the color print head as shown. The ink cartridges and corresponding locations are color coded and numbered.
7. Snap the ink cartridge into position. Caution Do not force the ink cartridge into the print head. 8. Close the printer cover and replace the document tray. 9. Press the START key.
The color print head returns to the home position (far left side of printer) and the WorkCentre cleans the head. After a few moments, the printer returns to normal print mode. If the color print head does not return to the home position, try removing and reinstalling the head. Installing a color print head The WorkCentre displays a graphic in the WorkCentre 450c Status window on your PC and a message on the control panel LCD when it is time to install a new color print head.
2. Press ENTER. The WorkCentre moves the color print head to the center of the printer so you can you remove it. Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. Pull the green carriage lock lever forward and remove the color print head.
Note If you are changing from black-and-white to color printing, place the high capacity ink jet cartridge in the print head storage box. This prevents the ink from drying out and clogging the ink jets. 5. If you are installing a new color print head, remove the color ink cartridges from the print head.
6. Insert the ink cartridges into the new print head as shown. The ink cartridges and corresponding locations are color coded and numbered.
7. Reinstall the print head by aligning the hole in the print head with the green post on the printer carriage. Gently lower the print head into position.
8. Push the green carriage lock lever backward to secure the print head. Do not force the lever backward. 9. Close the printer cover and replace the document tray. 10. Do one of the following: • If you installed a new color print head, press START. • If you reinstalled a previously used color print head, press STOP.
The color print head returns to the home position (far left side of printer) and the WorkCentre cleans the head. After a few moments, the printer returns to normal print mode. If the print head does not return to the home position, try removing and reinstalling the head. Replacing the automatic document feed pad The WorkCentre displays a graphic in the WorkCentre 450c Status window and a message on the control panel LCD when it’s time to replace the automatic document feed (ADF) pad.
3. Press 9 [Maintenance] and ENTER. 4. Press ENTER to select [Replace ADF pad]. 5. Open the scanner cover. The ADF pad is located on the back side of the scanner cover.
6. Squeeze the two sides of the plastic housing that holds the pad and remove the housing with the pad.
7. Replace the ADF pad by inserting the plastic tabs on the housing into the slots in the back side of the scanner cover and snapping the pad into place. 8. Close the scanner cover. 9. Do one of the following: • If you installed a new ADF pad, press START. • If you reinstalled a previously used ADF pad, press STOP.
Cleaning the WorkCentre Dirt and dust can accumulate in the WorkCentre, which can cause paper misfeeds. When frequent misfeeds occur, you should clean the paper exit and automatic document feed rollers. Use a lint-free cloth dampened with water to clean the rollers. 1. Remove the document tray and open the printer cover. 2. Open the paper exit roller cover.
3. Wipe the paper exit rollers. Paper exit rollers 4. Close the paper exit roller cover firmly to snap the corner latches into place. 5. Close the printer cover and replace the document tray. 6. Open the scanner cover.
7. Wipe the rollers located on the back side of the scanner cover and opposite the back side of the scanner cover. 8. Wipe the white plastic platen cover located under the two white rollers. ADF rollers Platen cover 9. Close the scanner cover.
Chapter 3 Fax Operations Sending a Fax Changing fax settings before sending a fax Sending a fax to more than one fax number Sending a fax at a later time Using a confidential charge code when sending a fax Switching from pulse to touch-tone dialing during a dialing sequence Combining several numbers during a single dialing sequence Faxing long documents Sending confidential faxes Faxing documents from your PC Changing the default settings for sending faxes Changing telephone line dialing options Using a
Creating a phonebook of speed dial entries Creating an individual speed dial entry Creating a group speed dial entry Editing a speed dial entry Deleting speed dial entries Saving a Phonebook file to your PC Opening a Phonebook file Printing a Phonebook of speed dial entries Receiving Faxes Receiving an incoming fax Receiving a fax to memory Printing a fax stored to memory Manually receiving a fax Receiving confidential faxes in mailboxes Retrieving your faxes and printing them on another fax machine Aut
Retrieving documents from another fax machine to the WorkCentre Receiving faxes to your PC Changing the default settings for receiving faxes Changing telephone line answer options Changing the fax in options Checking the status of your fax jobs Canceling a fax job
Sending a Fax You send a fax at the WorkCentre using the keys on the control panel. By default, the WorkCentre uses standard resolution and normal contrast. When sending a fax, you can use the following dialing methods: Direct dial Speed dial Manual dial Enter the fax number using the numeric keypad. Press SPEED DIAL and enter the speed dial number. To use speed dial, you need to create a Phonebook. If your telephone is connected to the WorkCentre, dial the fax number using the telephone handset.
2. Do one of the following: • Using the numeric keypad, enter the fax number. • To change the fax number, press the LEFT ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/CLEAR key to delete a highlighted number. • Press SPEED DIAL and enter the speed dial number. Note Depending on your phone system, you may need to enter a prefix (for example, 8 or 9) and press the PAUSE key to add a timed interval before entering the fax number. 3.
Changing fax settings before sending a fax Before sending a fax, you can change the contrast and resolution of your document. You can also choose to include the cover page the WorkCentre provides, and print a confirmation report after the fax is sent. You change fax settings using the keys on the WorkCentre control panel. The settings you change affect the fax you are sending. After the fax is sent, the WorkCentre returns to its default settings.
3. To print a confirmation report after the fax is sent, press the CONFIRM key to display [yes] and then press ENTER. 4. Press the CONTRAST key several times to switch among these options: For documents with good dark and light values. For documents that are too dark. For documents that are too light. For photographs and documents that contain different shades of gray. Photo lighten For photographs and grayscale documents that are too dark.
Note Fine and superfine assure you of a better quality fax. However, the fax transmission time is longer, which may increase your telephone cost. Generally, standard resolution is good for documents with font sizes of 10 points and larger; fine and superfine improve readability of documents with font sizes smaller than 10 points. 6. Do one of the following: • Using the numeric keypad, enter the fax number.
Sending a fax to more than one fax number You can send the same fax to more than one fax number. You can use a combination of both direct and speed dialing. Note If you routinely send faxes to the same group of fax numbers, you can create a group entry in your Phonebook. Then you can use the SPEED DIAL key to send the fax quickly to the group of fax numbers. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2.
3. Press ENTER. 4. Repeat step 2 to enter the next fax number. 5. Do one of the following: • Press ENTER and enter another fax number. The maximum number of entries is ten. • Press START to begin the fax transmission. Sending a fax at a later time You can set up a fax at the WorkCentre and have it sent at a later time. You might want to delay a fax transmission to take advantage of the lower telephone rates available during certain time periods. 1.
5. Using the numeric keypad, enter the time. To change the time, press the LEFT ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/ CLEAR key to delete a highlighted number. 6. If you are using a 12-hour clock, press RIGHT ARROW to switch between am and pm. 7. Press ENTER. 8. Enter the fax number and press START. The WorkCentre stores the document to memory until it sends the fax at the specified time.
Using a confidential charge code when sending a fax Depending on your telephone system, you might need to use a charge code when sending a fax to a number outside your local area. A charge code could be your calling card number or some other number your long-distance service provides. To keep the charge code confidential, the WorkCentre does not display the code on the control panel LCD or print the code on any reports.
5. Press RIGHT ARROW to display [dial options] and ENTER. The WorkCentre sounds a confirmation beep. 6. Press STOP to exit the menus. 7. Load up to 20 pages face down in the document tray. 8. Enter the fax number. Note If you need to add a pause (timed interval) in the fax number, press PAUSE and then ENTER. A comma displays for each pause you add. 9. When you need to enter a charge code, press the PAUSE key to display the dial options menu. Dial options pause 10.
12. When you are done entering the charge code, press PAUSE. Any additional numbers you might enter will display on the LCD. 13. Do one of the following: • Press START to begin the fax transmission. • Press ENTER, add another fax number, and then press START. Note After the fax is sent, you may want to change the PAUSE key setting to pause only. Repeat steps 1 through 5 and choose pause only in step 5.
Switching from pulse to touchtone dialing during a dialing sequence If your phone line uses pulse (rotary) dialing, you can switch from pulse to touch-tone dialing when sending a fax. Depending on your telephone system, you may need to use touch-tone dialing to enter the access number for your longdistance service. To switch from pulse to touch-tone dialing, you need to change the PAUSE key setting from pause only (the default) to dial options.
7. Load up to 20 pages face down in the document tray. 8. Begin dialing the fax number. 9. When you need to switch to touch-tone dialing, press the PAUSE key to display the dial options. 10. Press the RIGHT ARROW key twice to display [tone dialing] and then press ENTER. The letter “T” displays on the LCD, which indicates that the next number you enter will use touch-tone dialing. 11. Enter the next fax number. 12. Do one of the following: • Press START to begin the fax transmission.
Combining several numbers during a single dialing sequence You can combine a fax number, speed dial numbers, and access numbers during a single dialing sequence. For example, you may have created a speed dial number for your long-distance service and another speed dial number for your charge code your company provides. You could dial all the numbers at one time to send a fax to a number that requires the long-distance service. 1.
5. Repeat steps 3 and 4 to until you’ve entered the complete number. 6. Press START. Faxing long documents If the document you want to fax is longer than 40 inches, you must use the WorkCentre’s long original feature. This feature lets you fax a long document without causing a paper jam or an error condition. After you’ve faxed the document, the long original feature is turned off.
Sending confidential faxes To keep faxes confidential, you can fax them to a mailbox on a remote WorkCentre, or you can store them to memory on your WorkCentre. This allows the fax recipient to retrieve and print the fax when needed. Sending a fax to a mailbox on a remote WorkCentre A WorkCentre 450c can provide up to five mailboxes to which you can send faxes.
3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **1# and the mailbox number. 5. Press ##. For example, the complete key sequence is as follows: #**1#mailbox number## 6. After you hear three confirmation tones, press START. 7. Hang up the telephone. Note You can send the fax to more than one mailbox on the same WorkCentre by separating each mailbox number with the # character.
Storing documents to memory for retrieval by a remote fax machine You can store a document to the WorkCentre’s memory to have another fax machine retrieve it later. This capability, called being polled or poll out, lets another fax user choose when to retrieve the document. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. At the control panel, press START. 3. Press RIGHT ARROW to display [Be polled]. 4. Press ENTER. 5.
Faxing documents from your PC The WorkCentre 450c provides a CCITT-compatible Class 2 interface for sending and receiving fax documents using your PC. To use the WorkCentre as a fax modem for your PC, a fax application must be installed on your computer. If you are running Windows 95, you can install Microsoft Fax or Symantec Winfax Pro 7.5. If you are running Windows 3.1/3.11, install Symantec WinFax Lite 4.0 (provided with the WorkCentre 450c) or Symantec WinFax Pro 4.0.
2. Click Tools, point to Microsoft Fax Tools, then click Options. 3. Click the Modem tab. 4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Set as Active Fax Modem button. Note The WorkCentre 450c supports MR compression. However, the Enable MR compression option in the Microsoft Fax Advanced dialog box does not work. 5. Click OK. 6. In the Inbox window, click File and then click Exit.
4. Use the Compose New Fax wizard to specify the fax information and send the fax. Note If you experience problems using your current version of Microsoft Fax, you can download Windows Messenging (a newer version of Microsoft Exchange) from the Microsoft Web site: http://www.microsoft.
Changing the default settings for sending faxes Using the ControlCentre software on your PC, you can easily change the default settings for sending faxes.
Changing the fax out options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre Status window, click Settings. 3. Click the Fax Out tab.
4. Change the defaults for any of these options: Add cover page Faxes a separate page that includes the WorkCentre’s name and fax number, the date and time of the fax transmission, the recipient’s name (if specified in your Phonebook) and fax number (from your Phonebook or entered using the numeric keypad), and the number of pages being faxed. The cover page is the first faxed page.
Always send from memory Scans the document and stores it to memory until the fax is sent. This lets you remove your document from the WorkCentre once it’s scanned. If memory fills When sending a fax at a later time or to more than one fax number, instructs the WorkCentre to either continue fax job or end fax job if there is not enough memory to store the entire document. If you choose continue fax job, the document remains in the document tray and is sent as memory becomes available. 5.
Changing the setup and communication options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Setup/Comm tab.
4. Change the defaults for any of these options: Fax number Displays the number specified using the Setup Wizard. If your fax number changes, you can edit the number. Do not include parentheses or hyphens in the number. Your fax number is included on the send header and cover page, and displays on the fax machine receiving your fax. Name Type a name for the WorkCentre (optional). The fax name is included on the send header and cover page.
Set Date and Time From PC Click to use the date and time set on your PC for the WorkCentre. Maximum fax speed Sets the maximum speed at which a fax is initially sent. The WorkCentre automatically lowers the speed as needed. ECM (error correct mode) Monitors the phone line for errors and, if an error occurs, resends any portion of the document until the transmission is complete. When using ECM, the fax transmission time can be longer, but the complete fax is sent.
Note To use the factory defaults, click the Restore Defaults button. Changing telephone line dialing options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab.
4. Change the defaults for any of these options: Redials Specifies the number of times, from 0 to 9, you want the WorkCentre to redial a fax number after a failed fax transmission. Redial interval (min) Specifies the interval, from 1 to 255 minutes, between redials. Pause length (secs) Defines the interval, from 1 to 9 seconds, assigned to the PAUSE key on the control panel.
Detect dial tone Instructs the WorkCentre to wait for a dial tone before sending a fax. If the phone system does not provide a dial tone quickly or uses a different type of dial tone, you can clear Detect dial tone to have the WorkCentre send a fax without waiting for a dial tone. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window.
Using a document carrier When faxing fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective “sleeve” that has a clear plastic front and a white paper backing.
Creating a phonebook of speed dial entries To use the SPEED DIAL key on the WorkCentre, you need to create a Phonebook of speed dial entries. Your Phonebook can include up to 94 individual entries and 5 group entries. The Phonebook identifies the names and fax numbers assigned to the individual speed dial numbers, and the people assigned to the group speed dial numbers. This section explains how to create a Phonebook using the ControlCentre at your PC.
Creating an individual speed dial entry You can create up to 94 individual speed dial entries. Each entry must include a fax number. You can optionally add a person’s name or your charge code when dialing long distance. You can specify extra features for any of your entries. For example, you can choose to have the faxes sent to a fax number at a certain time or at a specific transmission speed.
• Select an unassigned speed dial number (01 through 94) in the Individuals box and click New. The Phonebook Entry dialog box displays. Type the person’s name. Type the person’s fax number. Click a c harge code button if the fax number requires a charge code. Click Use extra features to send faxes at a later time or at a maximum fax speed. 4. In the Name box, type the person’s name. 5. In the Number box, type the fax number.
6. To include a charge code with the fax number, do one of the following: • Click Enter now. Type your charge code in the Enter charge code box and click OK. The charge code displays as a series of vertical bars (|) and is entered automatically when you use the speed dial number. • Click Enter later. The letter “C” displays at the end of the fax number. The WorkCentre will prompt you to enter the charge code at the control panel when you use the speed dial number to send a fax.
Note When sending or distributing a fax to a Phonebook group, the WorkCentre ignores this feature. • To specify a fax speed that is different (usually lower) than the maximum fax speed set on the Setup/Comm property page, select a maximum speed in the Maximum fax speed box. 8. Click OK. The name and fax number you assigned to the speed dial number appear in the Individuals box. 9. Click OK on the Phonebook property page. The speed dial entries you created are saved in the WorkCentre only.
Creating a group speed dial entry Group speed dial entries enable you to quickly send a fax to several fax numbers at one time. When you use the group’s speed dial number, the WorkCentre will send the fax to each group member. Before you can create a group speed dial entry, you need to create the individual entries. See the previous section, “Creating an individual speed dial entry” for more information. You use the speed dial numbers 95 through 99 for group entries.
3. Do one of the following: • Double-click an unassigned speed dial number (numbers 95 through 99) in the Groups box. • Select an unassigned speed dial number (numbers 95 through 99) in the Groups box and click New. The Phonebook Group dialog box appears, showing the individual entries in the Phonebook box. Type a group name. List of individual Phonebook entries. Choose two or more to create a group entry. Names of group members appear here. 4. In the Group name box, type the name of the group. 5.
6. To remove an individual from the group, do one of the following: • Double-click the name in the Group members box. • Select the name in the Group members box and click <<--. 7. Click OK. The group name you assigned to the speed dial number and the number of group members appear in the Groups box. 8. Click OK on the Phonebook property page. The speed dial groups you created are saved in the WorkCentre only.
Editing a speed dial entry Once you’ve created a Phonebook of speed dial entries, you can change an individual or a group entry at any time. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. On the Phonebook property page, do one of the following: • To edit an individual entry, double-click the name in the Individuals box. Go to step 4. • To edit a group entry, double-click the name in the Groups box. Go to step 5. 4.
Deleting speed dial entries You can delete the individual or group assigned to a speed dial number, or the entries assigned to all the speed dial numbers in your Phonebook. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. The Phonebook property page displays. Select an entr y and click Delete to remove it from your Phonebook. Click Clear All to delete all Phonebook entries.
3. To delete one entry, do the following: • Click the individual or group name you want to delete. • Click Delete. • In the confirmation box, click Yes. 4. To delete all the entries, click Clear All and then click Yes in the confirmation box. 5. Click OK on the Phonebook property page. Saving a Phonebook file to your PC The Phonebook you create is stored in the WorkCentre only. Any changes you make to your speed dial entries automatically affect the Phonebook on the WorkCentre.
You can save a Phonebook in one of two file formats: • Phonebook files (*.phn) Provides a complete backup copy by saving all the individual and group information in your Phonebook. • Delimited text files (*.txt) Saves all the individual and group information in your Phonebook. Each field (for example, name or fax number) is separated with a tab, and each Phonebook entry is separated with a carriage return. This format lets you use your Phonebook information with other PC applications. 1.
The Save As dialog box displays. Select a location for the Phonebook. Type a Phonebook name. Click the arrow next to Save as type and then click the type you want. 4. In the Save in box, select a location for the Phonebook. 5. In the File name box, type a name for the Phonebook. 6. Click the arrow next to Save as type and click one of the following formats: • Phonebook files (*.phn) • Delimited text files (*.txt) 7. Click Save.
Opening a Phonebook file When you open a Phonebook file, it replaces the Phonebook in the WorkCentre. Therefore, before opening another Phonebook, make sure you have a backup copy of your current Phonebook. You can open a Phonebook file saved in one of the following file formats: • Phonebook files (*.phn; *.cfg) The Phonebook format used on the WorkCentre 450c, WorkCenter 250, and Xerox 3006. • Delimited text files (.
Field 6 Fax speed (0=4800, 1=9600, 2=14400) Field 7 Group members (individual speed dial numbers, each separated by a comma) Note For an individual entry, fields 3, 5, and 6 are optional and field 7 is not required. For a group entry, fields 4, 5, and 6 are not required. If you omit one or more fields on a line, be sure to include a tab for each field that precedes a field containing information.
• If you have not saved the currently displayed Phonebook, click No. Save your Phonebook using the procedure described in “Saving a Phonebook file to your PC” earlier in this chapter. The Open dialog box displays. Select the Phonebook’s location. Click the arrow next to Files of type and then clic k the type you want. 5. Click the arrow next to Files of type and click one of the following formats: • Phonebook files (*.phn; *.cfg) to open a Phonebook saved in Phonebook format.
7. Click Open. The Phonebook property page displays the entries from the Phonebook you opened. Printing a Phonebook of speed dial entries You can print a Phonebook report that includes the information about the individual and group speed dial entries you created. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Reports tab.
4. Click the Phonebook button. Click Phonebook to print the report. 5. In the confirmation box, click Yes. Note You can also print a Phonebook using the WorkCentre menus.
Receiving Faxes Faxes sent to the WorkCentre are either printed, stored to the WorkCentre’s memory, received in a mailbox, or, if you are using a PC fax application, stored to your PC. Receiving an incoming fax The WorkCentre is set to automatically print incoming faxes.
Receiving a fax to memory To keep your faxes confidential, you can receive them to memory. However, you should print the faxes as soon as possible to free up memory so you can continue receiving faxes. The following section “Printing a fax stored to memory” explains how to print stored faxes. The WorkCentre notifies you when memory is full by displaying a message on the control panel LCD or printing a Memory Full report. 1. At your PC, double-click the WorkCentre icon. 2.
6. Click the Fax In tab. 7. Under Receive, click To memory. 8. Click OK. Printing a fax stored to memory You should print a fax stored to memory to free up memory on the WorkCentre. After you print the fax, it is deleted from memory. 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press ENTER to select [Print memory doc]. 4. Enter your four-digit security password and press ENTER. The WorkCentre prints the fax and deletes it from memory.
Manually receiving a fax If you are receiving both fax and voice calls on the same telephone line and the Answer mode is set to manual, you will answer both telephone and fax calls on the same line. 1. Pick up your telephone handset to answer the incoming call. The control panel LCD displays: Press START to send or receive 2. At the WorkCentre 450c, press the START key. 3. Hang up the telephone. The WorkCentre receives the incoming fax.
Receiving confidential faxes in mailboxes Mailboxes provide the ability to receive confidential faxes that only the mailbox user can access. When the WorkCentre receives a fax in a mailbox, it stores the fax to memory and prints a Mailbox Receipt report. After you’re notified of receiving a fax, you should print it to free up memory. To receive faxes in a mailbox, you need to provide your mailbox number to other fax senders.
1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. Click a mailbox number. Click New. 4. Do one of the following: • Double-click an unassigned mailbox number. • Click an unassigned mailbox number and click New. 5. In the Mailbox dialog box, type the user’s four-digit password and name, and then click OK.
Note If you enabled security, do not use your security password. Type a four-digit password. Type the mailbox user’s name. Click OK. 6. Do one of the following: • Click OK to create the mailbox on the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to create the mailbox on the WorkCentre and keep the WorkCentre 450c Settings window open. Note You can also create mailboxes using the WorkCentre menus.
Printing the faxes received in a mailbox To obtain paper copies of your faxes and free up WorkCentre memory, you should print the contents of a mailbox. The WorkCentre deletes the faxes after they’re printed. 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press 2 [Mailboxes] and ENTER. 4. Press ENTER to select [Print contents]. 5. Enter the mailbox password and press ENTER. The faxes stored in the mailbox begin printing.
Deleting the contents of a mailbox If you don’t want to print the faxes stored to a mailbox, you can clear the mailbox. Clearing a mailbox deletes all of the faxes and documents stored to it, and frees WorkCentre memory. 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press 2 [Mailboxes] and ENTER. 4. Press 3 [Clear mailbox] and ENTER. 5. Enter the mailbox password and press ENTER. 6. Press ENTER to confirm. The WorkCentre sounds a confirmation beep. 7.
2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. 4. In the Mailboxes box, select the mailbox you want to delete. Note To delete all the mailboxes at once, click Clear All. 5. Click Delete. 6. Click Yes to confirm the deletion. 7. Do one of the following: • Click OK to delete the mailbox from the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to delete the mailbox from the WorkCentre and keep the WorkCentre 450c Settings window open.
Printing a list of mailboxes If you want to keep a printed record of the mailboxes created on the WorkCentre, you can print the information. If security is enabled, the mailbox list includes the user’s password. If security is not enabled, asterisks print instead of the password. To enable security, see “Enabling security” later in this chapter. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab.
4. Click Print Mailbox List. 5. In the confirmation box, click Yes. Note You can also print a mailbox list using the WorkCentre menus. Editing a mailbox You can change both the name and password assigned to a mailbox. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. 4. Do one of the following: • Double-click the mailbox you want to edit. • Click the mailbox you want to edit and click Edit. 5.
• Click Apply to change the mailbox on the WorkCentre and keep the WorkCentre 450c Settings window open. Retrieving your faxes and printing them on another fax machine When you’re away from the WorkCentre, you can retrieve your faxes remotely. Using a touch-tone telephone, you can retrieve the faxes stored to memory or in a mailbox and print them on the fax machine near you. If you are retrieving the faxes from a telephone connected to a fax machine, you can print the faxes during the same call.
3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **3#. 5. Do one of the following: • If you’re retrieving faxes from your mailbox, press your mailbox password and ##. • If you’re retrieving the faxes stored to memory, press the password used to enable security and ##. For example, the complete key sequence is: #**3#password## 6. By default, the WorkCentre deletes the fax after it’s sent.
Retrieving your faxes using a telephone not connected to the remote fax machine 1. Lift the telephone handset and wait for a dial tone. 2. Dial your WorkCentre’s fax number. After the WorkCentre answers, you hear a fax tone sequence. 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **4#. 5. Do one of the following: • If you’re retrieving faxes from your mailbox, press your mailbox password and #.
7. By default, the WorkCentre deletes the fax after it’s sent. To change the default, press one of the following: • 1 to save the fax on your WorkCentre after transmission. • 2 to print the fax on your WorkCentre, then delete it after transmission. Remain on the line until you hear three beeps, which means the WorkCentre received your request, and then hang up the telephone.
4. Click Enable security and then click the Apply button. 5. In the Set Security Password dialog box, type a fourdigit password and click OK.
6. Click the Fax Routing tab. Forwards your faxes to another f ax number Specifies the fax number to forward your faxes to 7. Click Forward all faxes. 8. In the To fax number box, type the fax number you want your faxes sent to.
9. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open. Using fax forwarding from a remote location If you’re away from your WorkCentre and you didn’t set up fax forwarding, you can set up the feature if security is enabled on your WorkCentre and you have access to a touch-tone telephone.
5. Press your four-digit security password and #. 6. Press the fax number you want your faxes forwarded to and ##. 7. Remain on the line until you hear three beeps, which means the WorkCentre received your request, and then hang up the telephone. The WorkCentre deletes the fax after it’s sent. Turning off fax forwarding from a remote location You can turn off fax forwarding when you’ll no longer be near a fax machine.
4. Press **5#. 5. Press your four-digit security password and ##. 6. Remain on the line until you hear three beeps, which means the WorkCentre received your request, and then hang up the telephone. Turning on fax forwarding from a remote location If you turned off fax forwarding, you can easily turn it on again. The WorkCentre will forward your faxes to the last fax number specified for fax forwarding. 1. Lift the telephone handset and wait for a dial tone. 2. Dial your WorkCentre’s fax number.
Distributing copies of your faxes to a Phonebook group You can distribute copies of the faxes received from up to two fax numbers to a Phonebook group. To use this feature, make sure your Phonebook includes the group entry you want to use. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings.
3. Click the Fax Routing tab. Distributes your faxes to a Phonebook group Specifies the sender’s fax number Specifies the speed dial group to distribute the f axes to 4. Click Distribute faxes. 5. Enter a fax number in the From sender (fax number) box and the group speed dial number in the To group box.
Note To verify that the sender’s fax number is the same as the number the WorkCentre receives, select Include receive header on the Fax In property page and have the sender fax you a document. Enter the fax number printed on the fax header in the From sender (fax number) box. 6. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.
1. At the WorkCentre 450c, enter the fax number of the remote machine and press the START key. 2. Press START again. 3. Do one of the following: • If a password is not required, press ENTER. • If a password is required, press RIGHT ARROW and ENTER. Type the password and press ENTER. 4. Press START. Receiving faxes to your PC The WorkCentre 450c provides a CCITT-compatible Class 2 interface for sending and receiving fax documents using your PC.
Setting up Microsoft Fax to receive faxes from your PC 5. By default, the WorkCentre is set to receive incoming faxes. Before you can receive fax a document using Microsoft Fax, you need to start Microsoft Exchange and set up your modem properties. Note: If you experience problems using your current version of Microsoft Fax, you can download Windows Messenging (a newer version of Microsoft Exchange) from the Microsoft Web site: http://www.microsoft.com 1.
4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Properties button. The Fax Modem Properties dialog box opens. 5. In the Answer Mode box, click one of the following: • Answer after # rings. Microsoft Fax receives a fax after the number of rings you specify. Be sure to set Microsoft fax to answer the call one to two rings before the WorkCentre is set to answer the call. • Manual. You have a telephone attached to the WorkCentre and you will answer all calls.
7. Do not Exit the Inbox. Microsoft Exchange must be running to receive faxes to your PC. Note Do not use the Microsoft Fax Request a Fax wizard to retrieve a document from a remote fax machine. This capability is an optional feature for Class 2 modems. The WorkCentre 450c does not support this feature.
Changing the default settings for receiving faxes Using the ControlCentre software on your PC, you can easily change the default settings for receiving faxes.
Changing telephone line answer options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab.
4. Change the defaults for any of these options: Answer mode Specifies how the WorkCentre answers a fax. Options include: • automatic You are using a telephone number for fax communication only (no voice calls). The WorkCentre answers the call after the number of rings entered in the Rings to answer box. • manual You are using the same telephone number for both voice and fax calls and you will answer all calls.
Distinctive ring If your telephone company offers a distinctive ring service, you can have multiple telephone numbers on the same phone line. The telephone company provides a distinctive ring pattern for each telephone number so you can distinguish which number is receiving a call. If you are using this service, select a distinctive ring pattern for the WorkCentre that is different from your telephone’s ring pattern.
activate the WorkCentre. You need to inform callers of your pick-up code in your telephone answer message. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open. Note To use the factory defaults, click the Restore Defaults button.
Changing the fax in options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Fax In tab.
4. Change the defaults for any of these options: Include receive header Prints the date and time the fax is received, the number sending the fax, your fax name (if specified) or your fax number, and the page number at the top of each page received. Receive Specifies how the WorkCentre receives the fax, either To print or To memory. If you choose to receive your faxes to memory, you’ll need to print them as soon as possible to free up memory.
Reduce Reduces the size of the incoming fax. Options include: reduce to fit, none (100%), legal > letter (75%), legal > A4 (80%), A4 > letter (90%), and 95%. Loaded paper size Specifies the paper loaded in the WorkCentre: letter, legal, or A4. Be sure the corresponding paper size is loaded in the WorkCentre. Otherwise, your faxes may not print completely. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window.
Enabling security You need to select the Enable security option if you want to receive your faxes to memory and forward your faxes to another fax machine. After you enable security, you must to enter your password each time you click Settings in the WorkCentre 450c Status window and when you use secure features at the WorkCentre. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings.
3. Click the Setup/Comm tab. Enables use of security features 4. Click Enable security. 5. Click OK. 6. In the Set Security Password dialog box, type a fourdigit password in the Password box. If you created a mailbox on the WorkCentre, do not use your mailbox password.
Note Record the password used, as you will need to enter it to use secure features. 7. Click OK. If you want to change your password, click Enable security on the Setup/Comm property page to remove the check mark and click Apply. Click Enable security, click OK, and then type a new password in the Set Security Password dialog box. Changing fax quality The WorkCentre is set to print incoming faxes at fast speed. You can change the fax speed to print faxes at a slower speed with higher quality results.
Checking the status of your fax jobs You can view the status of your fax jobs on the control panel LCD or the LCD display in the WorkCentre Status window. The WorkCentre displays active jobs first, then pending jobs. 1. At the WorkCentre control panel, press the JOB STATUS key. If you have an active job, its status displays on the LCD. 2. If you have more than one active job, press the JOB STATUS key to display the status of each job.
The information that displays on the LCD for a pending fax varies, depending on the type of job and the details about the job. In the example below, the LCD shows the status for a fax to be sent at a later time. Destination Number of pages Job number 7)2132378 Type of job Send 1P 2:00 pm Job status The information displayed on the LCD varies, depending on the type of fax job and the details about the job. In the example below, the LCD shows the status for a fax to be sent at a later time.
The information displayed on the LCD about incoming and outgoing faxes can include: Item Description Job number The number the WorkCentre assigns to the job.
Item Description Receive Poll (retrieving a document from a remote fax machine) Job status Outgoing fax Pending (queued for dialing) Redial (waiting to redial) Stored (waiting to print or be retrieved) HH:MM am/pm (waiting to be faxed at a later time) Incoming fax Stored (waiting to be polled)
Canceling a fax job You cancel a fax job at the WorkCentre. 1. At the WorkCentre control panel, press the JOB STATUS key. 2. Do one of the following: • Press the RIGHT ARROW key until the job you want to cancel displays. • Press the JOB STATUS key until the job you want to cancel displays. 3. Press STOP. 4. If a password is required, type the password and press ENTER. 5. Press ENTER to confirm that you want to cancel the job.
Chapter 4 Printing Documents Printing guidelines Printing a document Setting printer options Setting advanced image quality options Using preset files Saving printer options to a preset file Editing the printer options defined in a preset file Using a preset file for a print job Deleting a preset file Using printer services Checking the status of your current print job Maintaining the color print head or high capacity ink jet cartridge Choosing the printer status display options Checking the status of
The WorkCentre provides high quality color and blackand-white printing. You can print on a range of media, including plain paper, transparency film, and envelopes. On-screen ink level gauges enable you to easily monitor your ink supply. Printing guidelines Before printing documents on the WorkCentre, review the following guidelines.
Choose and load media For a list of the types of media you can use for printing and media loading instructions, see Chapter 5, "Copy." For instructions on how to load envelopes in the WorkCentre, see "Loading envelopes" later in this chapter. Understand the print modes You can press the MODE key several times to switch among the options: Print & fax Printer only Offline To print documents and receive faxes. To print documents from your PC. Faxes received at the WorkCentre are stored to memory.
Printing a document You print a document on the WorkCentre from a Windows application. The WorkCentre prints onesided pages within these margins: Left: Right: 5 mm 5 mm Top: Bottom: 5 mm 12.7 mm 1. At your PC, open the document you want to print. 2. On the File menu, click Print. Note If you are using Windows 95, you can also drag the icon for your document onto a printer shortcut icon on your desktop. See your Windows 95 documentation for information on creating shortcuts. 3.
Setting printer options Before you print a document, you can change the size and orientation of the document, select the printing media, and set the print quality. The settings you choose are used until you change them. Note Some applications may override any of the options you choose. 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon.
Printer options Click to open Printer Services options 2. Change the defaults for any of these options: Mode Prints the document in Color or Black and White. To print in color, the color print head and ink cartridges must be installed in the WorkCentre. To print in black and white, either the color print head and cartridges or the high capacity ink jet cartridge can be installed.
Type Selects the image quality to use based on the contents of the document. Options are Auto, Photo, Graphics, and Text. Print quality Sets printing at different speed and print quality combinations. Fast uses the fastest speed appropriate for the selected media, Normal provides letter quality printing, and High Quality provides high quality printing at a slower speed. Preset name Loads a file with predefined printer settings. Select none if you don’t have a file of predefined settings.
Reverse order Prints the document from last page to first page. Media Specifies the type of paper used for printing. Media size Sets the paper size used for printing. Portrait or Landscape Sets the paper orientation. 3. Click OK.
Setting advanced image quality options You can control advanced image quality features, including image brightness and halftone printing. 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Advanced tab to display the Advanced property page (see following page).
Sets halftone rendering Controls image brightness Sets optimum print quality Reverses image 3. Change the defaults for any of these options: Intensity Adjusts the image brightness, by darkening or lightening text and graphics. Automatic image enhancement Sets optimum print quality for pictures and photographs.
Mirror image Reverses the image from left to right for special applications such as transfer media. Halftone Sets the halftone rendering. Use None to print solid colors and black, Fine Dither for business graphics such as pie charts and bar graphs, High Speed Air Brush for pictures and photographs with the best combinations of quality and speed, and High Quality Air Brush for high quality pictures and photographs. 4. Click OK.
Saving printer options to a preset file 5. You can save printer and advanced image quality options to a preset file. 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Presets tab to display the Presets property page.
3. Under Main Controls and Advanced, set the options you want. Refer to the sections “Setting printer options” and “Setting advanced image quality options” for information on the options. 4. Click Save As. 5. In the Save As dialog box, type a name in the Preset name box and click OK. 6. Click OK. Editing the printer options defined in a preset file You can change any of the options defined in a preset file. 1. At your PC, do one of the following: • From the application’s File menu, click Print.
Refer to the sections "Setting printer options" and "Setting advanced image quality options" for information on the options. 5. Click OK. 6. In the confirmation box, click Yes to save the changes. 7. Click OK to save the changes to the same preset file. Using a preset file for a print job 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon.
Deleting a preset file When you no longer need a preset file, you can delete it. 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Presets tab. 3. Select the preset file you want to delete from the List of presets. 4. Click Delete. 5. In the confirmation box, click Yes.
Using printer services You can use printer services to view the status of your current print job and the ink level in the cartridges, maintain the color print head and high capacity ink jet cartridge, and choose the conditions under which the printer icon or Status property page displays on your desktop. Checking the status of your current print job The Status property page lets you monitor the progress of the current print job, and view any printer status messages or errors.
Shows progress of print job Cancels print job Pauses print job Shows ink levels 2. To cancel the current print job, click Cancel Print. 3. To pause a print job, click Pause. 4. Do one of the following: • Click Close to exit the printer settings. • Click Print Driver to return to the Main Controls property page and keep the Status property page open.
Maintaining the color print head or high capacity ink jet cartridge You use the Print Head property page to perform maintenance tasks such as cleaning, replacing, and aligning the color print head and high capacity ink jet cartridge. Note You can also clean and replace the color print head and high capacity ink jet cartridge using the CARTRIDGE key on the control panel. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Printer. 3.
Click type of installed print head Maintenance buttons 5. Under Default Print Head, click the type of print head currently installed in the WorkCentre: Color Color print head and ink cartridges. High Capacity Black High capacity ink jet cartridge.
6. Under Maintenance, click one of the following buttons: Clean Cleans the color print head or high capacity ink jet cartridge. Change Moves the printer carriage to the center position so you can remove the print head or ink jet cartridge. Align Correctly positions the print head or ink jet cartridge in the printer and prints a test pattern that you can use to verify the alignment. Demo Print Prints a sample page that demonstrates the WorkCentre’s printing capabilities.
Choosing the printer status display options You can choose the conditions under which the printer icon or Status property page displays on your desktop. You can specify the display settings for idle, printing, and error conditions. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Printer. 3. On the Main Controls property page, click Printer Services. 4. Click the Options tab to display the Options property page.
5. Under Display Conditions, click the option you want when the printer is Idle, Printing, and in need of attention (Error): Icon Displays a printer icon on the desktop. Window Opens the Status property page on the desktop. 6. Click Close. Checking the status of your pending print jobs The WorkCentre 400C Series Spool Manager holds the documents queued for printing. You can view the status of a pending document and change its status. 1.
The Spool Manager window displays, showing the list of print jobs pending on the WorkCentre and the status of each job. 2. To change the status of a print job, click the document name and then click one of the following options from the Document menu: Hold Does not print the document, but keeps it in the queue, or prints the document if it was held in the queue. Keep after printing Keeps the document in the queue after it’s printed for printing at a later time.
3. To change the status of the print queue, do the following: • Under Printer/document name, click Xerox WorkCentre 400c Series. • On the Queue menu, click Hold to stop printing the documents in the print queue, or to release a held print queue.
Loading envelopes You can load either letter- or legal-size envelopes. 1. Remove the printer output tray and any media from the paper tray. 2. Lift the envelope guide located on the paper tray.
3. Load up to 10 envelopes flap side up and against the envelope guide in the paper tray.
4. Slide the paper guide to the left until it rests lightly against the envelopes. 5. Install the printer output tray.
Printing from DOS If you print from DOS or a DOS application, the WorkCentre 450c includes a software application called the DOS Control Panel. The DOS Control Panel enables you to change DOS printing options such as font, point size, and page orientation. 1. In DOS, do one of the following: • On Windows 95 systems, change to the directory c:\ProgramFiles\Xerox\WorkCentre450c. • On Windows 3.1/3/11 systems, change to the directory c:\xerox\xw450c. 2. Type x400cnpl 3.
Chapter 5 Copying Documents The WorkCentre provides high quality black-and-white copying at speeds up to three pages per minute. You can make up to 99 copies of a single document, collate multiple copies, and reduce or enlarge originals.
Choosing the media to use You can copy documents on the following types of media. Type of Media Plain paper (16 to 36 lb or 60 to 135 g/m2) Letter 8.5x11 in (216x279 mm Legal 8.5x14 in (216x356 mm A4 8.3x11.7 in (210x297 mm Xerox ink jet high resolution paper (letter and A4) Xerox ink jet photo glossy paper (letter and A4) Xerox ink jet transparency film (letter and A4) Xerox ink jet fabric transfer (letter and A4) Card stock (110 lb index or 110 to 200 g/m2) No.
Loading paper You can load letter, legal, and A4 size paper. To avoid a printer jam, do not load paper in the paper tray while the WorkCentre is printing. 1. Remove the clear, plastic printer output tray. 2. Make sure the paper guide is positioned to the far right side of the paper tray. 3. Slide out the paper tray extension.
4. Insert up to 150 sheets of 16 to 24 lb paper print side down in the paper tray. The arrow on the paper’s packaging indicates the print side. 5. Install the printer output tray.
Loading transparency film When loading transparency film, insert the end with the adhesive strip first.
Copying a document You copy a document using the keys on the WorkCentre control panel. Before copying a document, you can change the contrast and reduce or enlarge the original. The settings you choose are used for the document you are copying. After you’ve made the copies, the WorkCentre returns to its default copy settings. When you copy a document, the WorkCentre stores the document to memory and then prints the copies.
4. To change the lightness and darkness of your copies, press the CONTRAST key several times to switch among these options: For documents with good dark and light values. For documents that are too dark. Lighten For documents that are too light. Darken Photo normal For photographs and documents that contain different shades of gray. Photo lighten For photographs and grayscale documents that are too dark. Photo darken For photographs and grayscale documents that are too light. Normal 5.
Setting copy collation before copying a document By default, the WorkCentre does not collate multiple copies. You can change the default setting at the control panel to have the WorkCentre always collate multiple copies. Note The WorkCentre stores the document to memory before printing the collated copies. If the WorkCentre’s memory runs low, it will not collate the copies. 1. 2. 3. 4. 5. 6. At the WorkCentre 450c, press MENU. Press 5 [Setup] and ENTER. Press 7 [Control panel] and ENTER.
Changing copy quality The WorkCentre is set to print copies at fast speed. You can change the copy speed to print copies at a slower speed with higher quality results. 1. At the WorkCentre 450c, press the MENU key. 2. Press 6 [Printer] and ENTER. 3. Press 3 [Fax/copy quality] and ENTER. 4. Press RIGHT ARROW to display [normal] and ENTER. The WorkCentre sounds a confirmation beep. 5. Press STOP to exit the menus.
Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing.
Chapter 6 Scanning Documents Specifying the location of your scanning application Scanning a document Scanning a document using Pagis Pro 97 Scanning a document using TextBridge Pro Scanning a document using another scanning application Using a document carrier
The WorkCentre includes TWAIN-compliant PC scanning functionality that is compatible with most scanning applications. Included on your WorkCentre CD-ROM is Xerox Pagis Pro 97 and TextBridge Pro software. If your PC does not have a CD-ROM drive, you can obtain the software on floppy disk using the order form that came with the WorkCentre.
If you don’t know the name of the folder (directory) in which your scanning application was installed, you can browse your hard drive to look for the application. 1. At your PC, do one of the following: • In Windows 95, click the WorkCentre icon on the taskbar with the right mouse button and then click Properties. • In Windows 3.1 or 3.11, click the WorkCentre icon on the desktop with the left mouse button and then click Properties. The ControlCentre Properties dialog box displays.
2. Click Run scanning application. 3. Click the Browse button to look for the scanning application’s location. 4. Click the application and then click Open. The application’s location displays in the Run scanning application box. 5. Click OK.
Scanning a document The WorkCentre scans a black-and-white document at 10 seconds per page. You can scan letter-, legal-, and A4-size documents. This section provides instructions for scanning documents using Pagis Pro 97, TextBridge Pro, and other scanning applications.
Scanning a document using Pagis Pro 97 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The Pagis Scan Tool opens on your Windows desktop. Indic ates the type of document page Specifies the name and location of the saved document after it’s scanned Scans the document from the W orkCentre to your PC 3. Select the options you want and click Scan. The WorkCentre begins scanning the document.
Scanning a document using TextBridge Pro 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The TextBridge Pro window opens on your Windows desktop. 3. Click Go on the TextBridge toolbar. The WorkCentre 400c Series Scanner Setup dialog box displays. 4. Choose from the following options: Paper Size Specifies the document size you are scanning: letter, legal, and A4.
Resolution Sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Superfine is recommended for OCR processing. Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 16 shades of gray. Black and white is recommended for OCR processing. Contrast Adjusts the lightness and darkness of the scanned document. Options are darken, normal, and lighten.
Scanning a document using another scanning application This section provides a general procedure for scanning a document using other scanning applications. See the application’s documentation for specific information. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The scanning application opens on your Windows desktop. 3.
4. On the File menu, click Acquire, or click Twain and then Acquire. The WorkCentre 400c Series Scanner Setup dialog box displays. 5. Choose from the following options: Paper Size Specifies the document size you are scanning: letter, legal, and A4. Resolution Sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi).
Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 16 shades of gray. Contrast Adjusts the lightness and darkness of the scanned document. Options are darken, normal, and lighten. Apply Halftone to Photo Processes a photographic image into halftone dots. Use this option when scanning original photographs and using black-and-white color depth. 6. Click OK. The WorkCentre begins scanning the document.
Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing.
Chapter 7 Troubleshooting This chapter provides the Xerox Customer Support Center telephone number, explains how to solve common WorkCentre problems, and describes the messages you might see when using the WorkCentre.
Calling the Xerox Customer Support Center If you are unable to solve a WorkCentre problem using this guide or the online Help, call the Xerox Customer Support Center. Before calling, make sure you have the following information: • WorkCentre’s serial number, which is located above the parallel port on the back of the machine • WorkCentre 400c Series Software and firmware version, which is specified in the About box • Windows operating system version (Windows 95, Windows 3.1, or Windows 3.
Clearing paper jams Paper can jam in the WorkCentre’s printer or scanner. When a jam occurs, the WorkCentre displays a message on the control panel LCD, and displays a graphic and message in the WorkCentre 450c Status window on your PC.
Clearing printer jams A printer jam can occur as paper is fed from the paper tray to the WorkCentre’s printer. After clearing a printer jam, you will need to reprint the jammed page. Note To avoid printer jams, do not load paper in the paper tray while the WorkCentre is printing. 1. Remove any paper from the paper tray and the printer output tray.
2. Do one of the following: • If the paper’s trailing edge is visible in the paper tray, grasp the edge and press and hold the FEED key. The WorkCentre backs out the page.
• If the paper’s leading edge is visible, grasp the edge and press the FEED key. The WorkCentre feeds the page forward.
3. If part or all of the paper remains jammed in the printer, do the following: • Remove any paper from the paper tray. • Press one of the green locking latches and push the paper tray backward to release one side of the tray. • Press the other green locking latch to release the paper tray completely. Remove the tray.
• Remove the jammed paper from the rear of the WorkCentre. You can press and hold the FEED key to back out the paper. • To reinstall the paper tray, squeeze the front and back sides of the paper tray together and insert the tray into the slot at the rear of the WorkCentre. • Pull the tray forward until it locks into place. • Load the paper in the paper tray and install the printer output tray.
Clearing scanner jams Scanner jams can occur as paper is fed from the document tray to the WorkCentre’s scanner. 1. Remove any pages from the document tray. 2. Press the EXIT/CLEAR key to clear the document page. 3. If the WorkCentre doesn’t clear the page, open the scanner cover by grasping the top edge of the cover and pulling it toward you.
4. Pull the jammed page up and out. 5. Close the scanner cover.
Solving WorkCentre problems Use the solutions in this section to solve the problems that might occur while using the WorkCentre. Solving general WorkCentre problems Problem My PC is not communicating with the WorkCentre. Solution Do one or more of the following: 1. Make sure power is supplied to both the WorkCentre and your PC. 2. Make sure the WorkCentre is directly connected to your PC using the parallel cable.
Problem I can’t use the WorkCentre for other tasks when I’m making a phone call using the telephone attached to the WorkCentre. I have audio or video problems on my PC when using multimedia applications. Solution Press the JOB STATUS key to display the following message on the LCD: Dial number, COPY or press START to store Then perform the task you want. Do one or more of the following: 1. Make sure the ControlCentre is running. To run the ControlCentre, double-click the WorkCentre icon. 2.
Solving problems when sending faxes Problem I cannot send a fax. Solution Do one or more of the following: 1. Check your telephone line connections and make sure you have a dial tone. 2. Depending on your telephone system, make sure the Dial mode (tone or pulse) is set correctly on the Phone Line property page. 3. If the WorkCentre’s memory is low, print or delete the documents stored to memory or in a mailbox. The page background on Clean the platen cover in the scanner.
Solving problems when receiving faxes Problem I cannot receive a fax. Solution Do one or more of the following: 1. Check your telephone line connections and make sure you have a dial tone. 2. Make sure paper is loaded in the paper tray and that a print head or cartridge is installed. 3. Clean the color print head or high capacity ink jet cartridge and then run a test print. If the print still appears faint, repeat the process two more times.
Solving copying and printing problems Problem Solution I can’t print on the Do one or more of the following: WorkCentre. 1. Check that your parallel cable connects the WorkCentre to your PC. 2. Make sure that the Xerox WorkCentre 400c Series is set as your default printer or appears in the Print dialog box. 3. Press the MODE key. Make sure the Print mode is set to Print & Fax or Printer only. 4. Make sure the print job is not held in the Spool Manager queue.
Problem Solution There are streaks Do one or more of the following: or lines on 1. Make sure the printer output tray is my copies or installed. printed pages. 2. Clean the color print head or high capacity ink jet cartridge. If streaks or lines still appear, replace the print head or cartridge. The print is blurry, Align the color print head or high capacity ink jet or jagged vertical cartridge. In the WorkCentre 450c Status lines appear on window, click the Printer button.
Problem The print quality of my transparencies is poor. Solution Do one or more of the following: 1. 2. Make sure Transparency is selected as the Media on the Main Controls property page (click Printer in the WorkCentre 450c Status window to open the property page). You also might need to use the application’s Page Setup command to select Transparency. Check that your transparency film is loaded properly. The end with the adhesive strip must be loaded first.
Problem The application from which I’m printing does not use the printing options I chose on the Main Controls property page. Solution Some software applications override the options set on the Main Controls property page. Choose your printing options from the application.
Solving scanning problems Problem Solution When I press the SCAN Do one or more of the following: key, nothing happens. 1. Check that your parallel cable connects the WorkCentre to your PC. 2. Make sure a scanning application is installed on your PC and you entered its location in the ControlCentre Properties dialog box. 3. Make sure the WorkCentre fed the first page of your document into the scanner. 4. In the WorkCentre 450c Status window, click the Test button.
Understanding WorkCentre messages This section provides an alphabetic listing of the messages you may see when using the WorkCentre. Message Meaning nn is a group. Cannot dial group. You cannot use a group speed dial number when dialing manually. ADF pad low. START You may need to replace if OK, or MENU 5, 9, 1. the automatic document feed (ADF) pad. Black low. START if OK, or CARTRIDGE . The ink supply in the black ink cartridge is low.
Message Call ended. No dial tone. Check line. Meaning The WorkCentre ended the call, after using the specified number of redials, because it could not detect a line current or a dial tone. Action Do one or more of the following: 1.Make sure the WorkCentre is connected to a telephone wall plug. 2.Make sure your telephone or answering machine is connected to the WorkCentre. Can only poll. WorkCentre memory is full.
Message Meaning Cannot receive fax. The WorkCentre cannot Printer unavailable. receive the fax because either the printer is unavailable, you set the If cannot print option to do not answer, or there isn’t enough memory to store the fax. Cannot receive. Low ink. Change cartridge. Cannot run PC scan application. Cartridge error. Check printed pages. The WorkCentre cannot receive the fax because your ink supply is low.
Message Meaning Change ink: The WorkCentre ran out of CARTRIDGE key. Check ink while printing an prints. incoming fax. The last page printed and any following pages are stored to memory, provided there is enough memory. Close printer The printer cover is open. cover. Color head low. You may need to replace START if OK, or the color print head. CARTRIDGE . Cyan low. START if OK, or CARTRIDGE . The ink supply in the cyan ink cartridge is low. Action Install a new ink cartridge.
Message If long document, START to continue. Or press EXIT to clear scanner jam. Ink low. START if OK or CARTRIDGE key. Input limit reached. Meaning The WorkCentre detected a long document in the document tray or there is a scanner jam. Action If you are faxing a long document, press START. If there is a scanner jam, remove your originals from the document tray, and then press EXIT/CLEAR to clear the jam or open the scanner cover and remove the misfed page.
Message Meaning Invalid date or time Date & Time You did not enter the date or time using the correct format. Invalid entry number. You entered a Phonebook or mailbox number that is not within the allowable range. Invalid start time. Date & Time You did not enter the time using the correct format. Job will start when phone is available. The WorkCentre is busy sending or receiving a fax. When the telephone line is free, the job will start.
Message Job will start when printer is available. Load cartridge or color print head. Machine is busy. Magenta low. START if OK, or CARTRIDGE. Meaning You tried to retrieve a document from another fax machine when the printer was unavailable and the If cannot print option is set to do not answer. Action Try again when the printer is available. Set If cannot print to receive to memory to retrieve the document to memory if the printer becomes unavailable again.
Message Mailbox n has no entry. Meaning There isn’t a mailbox with that number on the WorkCentre. Action To print a list of the mailboxes created on the WorkCentre, open the ControlCentre, click the Mailbox tab, and then click Print Mailbox List. Use a number for which there is a mailbox created on the WorkCentre. Mailbox not empty. You cannot delete the Before deleting the Print docs or delete. mailbox because it contains mailbox, either print or documents. delete the contents of the mailbox.
Message Memory is full. Memory is full. Can fax from ADF. Memory is full. Cannot poll. Memory is full. Cannot receive. Memory is full. Job was canceled. Meaning There isn’t enough WorkCentre memory. Action Increase memory by deleting any documents stored in mailboxes or to memory, or canceling any pending jobs held in memory. There isn’t enough Increase memory by WorkCentre memory to deleting or printing the retrieve the document from documents stored to the remote fax machine. memory.
Message Meaning Memory is full. Poll was canceled. There isn’t enough memory to retrieve the document from the other fax machine. Memory is full. Will retry: MM-DD, HH:MM am/pm. There isn’t enough WorkCentre memory. Your fax will be sent at the specified time. Memory is full. Will try dialing later. Action Increase memory by deleting or printing the documents stored to memory, and then try again. Increase memory by deleting or printing the documents stored to memory.
Message Need a fax number to forward faxes. Meaning You did not enter a fax number for fax forwarding. No active or pending There are no active or jobs to report. pending jobs to either print or cancel. No answer. The WorkCentre used the All redials tried. maximum number of redial attempts and the remote fax machine did not answer. No answer at The remote fax machine did remote. No redials. not answer and redials are not allowed. No answer at remote. Will redial. No black ink. Load cartridge.
Message No cyan ink. Load cartridge. Meaning Either the cyan ink cartridge is missing or an ink cartridge made for another machine is installed in the WorkCentre. No cyan ink. Press The ink supply in the cyan CARTRIDGE key. ink cartridge is out. No document to poll The WorkCentre is unable or wrong password. to retrieve a document because the remote fax machine’s document tray is empty or the document isn’t stored to memory. No documents in The mailbox doesn’t mailbox n. contain any documents.
Message No mailbox entries to report. Meaning You tried to print a mailbox list, but there aren’t any mailboxes on the WorkCentre. No Phonebook You tried to print a entries to report. Phonebook, but there aren’t any speed dial entries. No yellow ink. Either the yellow ink Load cartridge. cartridge is missing or an ink cartridge made for another machine is installed in the WorkCentre. No yellow ink. Press The ink supply in the yellow CARTRIDGE key. ink cartridge is out.
Message Password already in use. Meaning You entered a password used elsewhere on the WorkCentre. For example, you may have entered your security password as the password for a mailbox. Password must You did not enter a fourhave 4 digits. digit password. PC error. Reload While using a PC pages. application to scan a document, an error occurred. PC error. Try again. While using a PC application to print or scan a document, an error occurred. PC not connected.
Message Pending jobs full. Try again later. Phone is off hook. Reseat handset. Meaning The job queue is full. The telephone connected to the WorkCentre is offhook. Print Mode is offline. You were unable to print because the print mode is set to offline. Print Mode is PC printing only. Printer unavailable. Printer paper jam. Press FEED to clear. Action Delete or print any pending jobs. Try the operation later, after some pending jobs have completed. Place the handset on the cradle.
Message Meaning Action Receive ended. Press FEED to clear. The WorkCentre could not receive the fax because of a paper jam in the printer. Receive ended. Paper out. Add paper. Remote was busy. All redials tried. The WorkCentre ran out of Load up to 150 sheets of paper while receiving a fax. paper in the paper tray. Remote was busy. Will redial. You can wait for the WorkCentre to redial the number or you can send the fax later. The remote fax machine’s line is busy (busy tone detected).
Message Scanner cover open. Clear docs and close. Scanner jam/long original: No reply. Scanner jam. Open cover to clear. Scanner not available. Speed dial nn has no fax number. Meaning Action Either the scanner cover is open or you opened it while the WorkCentre was scanning a document. You did not press START to fax a long document. The WorkCentre canceled the job. The document did not load into the scanner properly.
Message Will redial. No dial tone. Check line. Wrong passwordretry ****. Yellow low. START if OK, or CARTRIDGE . Meaning The WorkCentre could not detect a line current or dial tone. The WorkCentre will redial the number. Action Do one or more of the following: 1.Make sure the WorkCentre is connected to a telephone wall plug. 2.Make sure your telephone or answering machine is connected to the WorkCentre. You entered an invalid Make sure you have the password. correct password, then enter it again.
Understand error codes This section lists the error codes you may see the WorkCentre LCD and in printed reports. An error code indicates a problem occurred during fax transmissions or reception. Code E001 E003 E004 E005 Meaning Communication ended without errors. The remote machine sent a disconnect signal while the WorkCentre was waiting for the remote machine to identify its capabilities. The telephone line dropped while communicating with the remote machine. Action No action.
Code E006 E007 E008 E009 E010 Meaning An internal error occurred at the WorkCentre. You may have tried to send a document, but it was not found in memory, or the data needed to send a document could not be found An internal error occurred at the WorkCentre. The remote machine did not respond after the WorkCentre’s three attempts to confirm the remote machine’s ability to receive the fax. The telephone line could be noisy.
Code E011 E012 E013 E014 Meaning Action The remote machine is busy. The WorkCentre used all of its redial attempts. The WorkCentre received an illegal disconnect signal from the remote machine. There could be a problem with the remote machine. The WorkCentre received an unexpected signal or illegal command from the remote machine. There could be a problem with the remote machine. While transmitting, the WorkCentre received a Memory Full or Out of Paper signal.
Code Meaning Action E015 The WorkCentre had an error while transmitting, or there were mismatched identification signals between the two machines. E016 The WorkCentre received a confirmation to end retries from the remote machine when it tried to end a retransmission. The password sent from the WorkCentre did not match the password from the remote machine. The WorkCentre does not have a document stored for remote retrieval (poll out).
Code E023 E024 E025 E026 Meaning Action A line of data could not be decoded within the prescribed time, or there is a transmission speed mismatch (receive errors). The WorkCentre timed out while receiving a fax because it did not receive a command from the remote machine within the required time frame. The remote machine cannot do what you are requesting from the WorkCentre. Communications are terminated due to poor line conditions resulting in too many errors.
Code E027 E028 Meaning Action The telephone line dropped while the WorkCentre was receiving a fax from the remote machine. The WorkCentre received an incorrect password from the remote machine. Call the remote machine with a handset to verify the phone line is good. Then retry the operation. Call the remote location and verify the user has the correct password. Retry the operation. Locate and correct the error. Make sure the WorkCentre’s phone line is plugged in and operational.
Code E042 E043 E044 E045 Meaning The remote machine did not respond within 60 seconds after starting the DTMF operation. You may not have entered the DTMF digits within 60 seconds after DTMF started. The remote machine does not have a document stored for retrieval (poll in), or you used an incorrect password. The WorkCentre did not receive a response from the remote machine within 60 seconds. The WorkCentre used all redial attempts.
Code E046 E048 E049 Meaning Action The WorkCentre did not receive a response from the remote machine within the required time frame (CCITT T1 time-out error). The WorkCentre used all redial attempts. There could be a problem with the remote machine or it may not be a fax machine. The WorkCentre stopped receiving the fax because its memory is full. Use a handset to call the remote number and confirm whether or not it’s a fax machine. If you dialed a remote fax machine, retry the operation.
System Requirements The software that is included with the WorkCentre 450c requires an IBM compatible PC with the following specifications: Xerox ControlCentre • an Intel (or compatible) 80386, 80486, or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 8 megabytes (Mb) of random access memory (RAM) • a hard disk with a minimum of 10Mb of free space
Pagis Pro (Windows95 only) • an Intel (or compatible) 80486 or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 16 megabytes (Mb) of random access memory (RAM) and at least 16 megabytes (16Mb) of virtual memory (swap space on your hard disk) • a hard disk with a minimum of 20Mb of free space in which to install Pagis Pro; the 20Mb minimum disk space requirement enables installation of all Pagis Pro application software and one OCR language pack.
