One Touch 4.
Design © 2010 Xerox Corporation. All rights reserved. XEROX®, XEROX and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries. Content © 2010 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo are registered trademarks of Visioneer, Inc.
Table of Contents Welcome What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 To Scan Using Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Open Scanned Document(s) . . . . . . . . . . . . . . . . . . . . .
Table of Contents The Professional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Changing the Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 5 Scanning from TWAIN Accessing the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Disconnect Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Maintenance Information . . . . . . . . . . . . . .
Welcome This chapter includes: • What’s in the Box on page 8 • System Requirements on page 9 • Documentation on page 10 • The Xerox DocuMate 3220 Scanner on page 11 Your new Xerox scanner can quickly scan stacks of documents with the Automatic Document Feeder (ADF), or single items on the Flatbed glass.
Welcome What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
Welcome System Requirements IBM-compatible Pentium 4 PC, or AMD equivalent with: • A DVD-ROM drive • An available Universal Serial Bus (USB) port • • • Microsoft® Windows® operating system: 32-bit Windows XP (Service Pack 1 and 2), 32-bit or 64bit Windows Vista, or 32-bit or 64-bit Windows 7 The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista.
Welcome Documentation The following documentation is provided with your scanner: • Quick Install Guide—Abbreviated installation instructions. • Scanner User’s Guide—On the Installation Disc; contains detailed installation, scanning, configuration, and maintenance information. • Scanner Readme—On the Installation Disc; contains the latest information about your scanner and software installation.
Welcome The Xerox DocuMate 3220 Scanner 1 7 2 6 3 4 5 8 1 Input Tray 6 Output Tray 2 Paper Guides 7 Paper Stop 3 ADF Cover 8 Power Jack 9 5 4 Scanner Lid Control Panel 9 USB Port Input Tray—Holds documents in the Automatic Document Feeder (ADF) for scanning. Extends to support various paper sizes. Paper Guides—Adjust to support various document widths. ADF Cover—Pull to open the Automatic Document Feeder. Scanner Lid—Lift lid to place an item on the flatbed glass for scanning.
Welcome 12 Xerox DocuMate 3220 User’s Guide
Scanner Setup 1 This chapter includes: • Unpack and Assemble the Scanner on page 14 • Connect the Scanner Power Cord on page 16 Xerox DocuMate 3220 User’s Guide 13
Unpack and Assemble the Scanner 1. 2. Remove all shipping tape from the top and bottom of the scanner. Lift the input tray up from the scanner body. The support tabs, on the input tray platform, will click in place when the tray is in the correct position. 3. Pull out the input tray extension. 4. Lift up the paper stop on the back of the scanner.
5. Open the ADF cover and carefully remove any foam particles that may have gotten inside the Automatic Document Feeder, then close the cover. To lower the input tray: 1. Press in the support tabs, on each side of the input tray platform, to unlock the platform. 2. Lower the tray to the scanner body.
Connect the Scanner Power Cord 1. Plug the power supply into the power port on the scanner. NOTE: Only use the power supply (HEG42-240100-7L made by HiTron or DA-24C24 made by APD) included with your scanner. Connecting any other type of power supply may damage your scanner, and will void its warranty. 2. 16 Plug the power cord into the power supply and into a wall outlet.
Installation 2 This chapter includes: • Before You Begin on page 18 • Install the Software and Connect the Scanner on page 19 • Register Your Scanner on page 26 • Installing Additional Applications on page 27 • View the User Guides on page 28 Xerox DocuMate 3220 User’s Guide 17
Before You Begin Please make sure of the following before you begin installation: • The information in this guide may cover software not provided with the scanner you purchased. Please disregard any information about the software not applicable to your scanner. Visit our web site at www.xeroxscanners.com for the latest software updates for your Xerox scanner.
Install the Software and Connect the Scanner The installation disc contains the necessary driver, and scanning software, to use your Xerox scanner. To install the software: 1. Start Microsoft Windows and make sure that no other applications are running. 2. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts. 3. 4. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click OK. The disc’s Main Menu window opens.
5. On the Main Menu, select Install Products. 6. Make sure the boxes for Scanner Driver and Visioneer One Touch are selected, as well as any other applications you want to install. NOTE: The software provided with your scanner may differ slightly from the list shown in the window. 7. 20 Click Install Now.
Installing the Scanner Driver The scanner driver installation will start first. 1. The Welcome to the Xerox DocuMate Setup Wizard opens. 2. 3. 4. 5. Click Next. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next. If you choose not to accept the license agreement, the installation will terminate and the scanner driver will not be installed. The next window lists the choices of the drivers that you can install for your scanner.
• • TWAIN only—The TWAIN driver is installed and you can scan from TWAIN scanning applications, and from One Touch when the application is installed. Windows Driver Only—The Windows Driver is installed and you can scan from One Touch only when the application is installed.
Connect the USB Cable and Turn on the Power 1. 2. Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer. 3. If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into either connection. Press the Power button on the control panel. The status light comes on and flashes indicating that the scanner is receiving power.
4. 5. 6. 24 When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. To see a quick overview about accessing and navigating the One Touch Button Panel, click More. Click OK to complete the installation process. Click Close on the Installation Complete window to close and exit the driver installer.
Installing One Touch The One Touch software installation will start automatically after you click Close on the driver Installation Complete window. One Touch is the software needed for the buttons on the scanner to work. 1. Click Next on the Welcome to the One Touch Setup Wizard. 2. 3. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
Register Your Scanner Registering your scanner is important as it provides you with access to our free telephone support service. Registration also gives you free access to software updates for your scanner. To register your scanner: You will need an active internet connection to register your scanner. If you do not have internet access you can contact our customer service department to register the scanner.
Installing Additional Applications Your scanner includes free, additional applications as described in the table below. 1. Return to the disc’s Main Menu and click Install Products. 2. Select the additional applications you want to install, then click Install Now. 3. Follow the instructions on the screen to install each of the additional applications. Software About the Software Adobe® Reader® Adobe Reader is a stand-alone application that you use to open, view, search, and print PDF files.
View the User Guides 1. 2. Return to the disc’s Main Menu and click on User Guides. The User Guides are in Adobe® PDF format. If you need to, click Install Adobe Reader to install it now. Follow the instructions on the installation windows. If your computer already has Adobe Reader installed, please do not select it unless the version provided on the installation DVD is a newer version than the one currently installed on your computer.
3. 4. 5. Click the name of a User Guide you want to view and it will open in Adobe Reader. Use the Adobe Save command to save that User Guide on your computer. When you’re finished, click Main Menu to return to the Main Menu window and click Exit. Remove the installation disc and store it in a safe place. That’s it! Installation is finished and your Xerox DocuMate 3220 is ready to scan.
Xerox DocuMate 3220 User’s Guide
Loading Documents to Scan 3 This chapter includes: • Scanning from the Automatic Document Feeder (ADF) on page 32 • Scanning from the Flatbed Glass on page 34 • Scanning Interfaces on page 35 This chapter illustrates scanning with the buttons on the scanner. After loading documents in the scanner, as described below, you can also scan using the One Touch Button Panel on screen, or using a scanning application.
Scanning from the Automatic Document Feeder (ADF) 1. Prepare the pages before loading them into the scanner, this helps to prevent multiple-page feeding and paper jams. • If the edges of the paper are curled or folded, flatten them as much as possible. • Fan the edges of the paper to make sure none of the pages are stuck together. 2. Unfold the Input Tray Extension and adjust the Input Tray for the width of the paper being scanned.
3. Adjust the Paper Stop at the back of the scanner for the length of the paper. Paper Stop Slide. 4. Load the stack of documents face up, with their tops into the Automatic Document Feeder. - 5. You can now scan the documents using the scanner buttons, One Touch, or one of the other scanning interfaces.
Scanning from the Flatbed Glass You can scan small paper, plastic cards, books, and other items that can not be scanned through the Automatic Document Feeder. 1. Remove any paper in the Automatic Document Feeder. The scanner automatically detects if paper is in the Automatic Document Feeder and will scan pages in it. You must remove these pages prior to scanning if you want to scan from the Flatbed. 2. Lift the scanner cover and place an item face down on the glass. 3.
Scanning Interfaces If you selected the recommended installation options, then you have several different options to scan with your Xerox DocuMate 3220 scanner. • One Touch—When you press one of the scanner buttons, documents are scanned using the scan settings assigned to the button you selected. The scanned images are then sent to a destination on your computer or network drive. See Scanning From One Touch on page 47.
Xerox DocuMate 3220 User’s Guide
Scanning and Configuring One Touch 4 This chapter includes: • Default One Touch Settings on page 39 • Scan from the One Touch Button Panel on page 40 • Changing the Button Settings on page 42 • Selecting Options for One Touch on page 44 • Scan Configurations on page 47 • File Formats on page 55 • Configure Before Scan on page 60 • Open Scanned Document(s) on page 62 • Transfer to Storage on page 63 • Burn to CD-ROM on page 69 • Printer or Fax on page 71 • PaperPort on page 73 • SharePoint on page 75 • FTP
The One Touch Button Panel, that you see on the computer screen, shows the pre-set function for each button (such as Email) and the icon of the destination (called the Destination Application) where the images will be sent when scanning is finished. The One Touch button panel shows which application the button is configured to send images to.
Default One Touch Settings When you installed the scanner, the software configured each One Touch button with appropriate settings consisting of: a Destination Application, a Scan Configuration, and a File Format. The button names, such as Email or Copy, indicate the original factory settings for a button. You can change any of these settings. Please see Changing the Button Settings on page 42 for instructions.
Scan from the One Touch Button Panel Scanning from the button panel on your computer’s screen works like pressing a button on the scanner. The scanner scans the item, then sends the image to the Destination Application indicated by the button’s icon. To scan from the One Touch Button panel: 1. Load the documents into the scanner. 2. Click on the One Touch icon in the Windows notification area (at the lower right corner of the screen.) One Touch Icon 3. The One Touch Button Panel opens. 4. 5.
The Title Bar • Green arrows—click to cycle through the panel’s 3 views. • Scanner icon—click to open the scanner’s hardware properties. • Red “X”—click to close the One Touch panel. The Button View • Left-click on a Destination Application icon to start scanning. • Right-click on a Destination Application icon to open the One Touch Properties. • Left-click on the arrow buttons, on the right side of the panel, to view the rest of the One Touch buttons.
Changing the Button Settings 1. 2. Click on the One Touch icon. Right-click a button on the One Touch Button Panel. Right-click on a button (for example the Scan button) and the Properties window opens for that button. 3. The One Touch Properties window opens. The One Touch Properties window will also open when you press, hold down for 3 seconds, and release a scanner button. Scanner button configuration tab Select a file format for your scanned images.
6. 7. 8. Select a scanning configuration in the Select configuration list. The configuration’s basic settings include: scanning mode, resolution (dpi), page size, brightness (Br), and contrast (Cr). To see a selected scan configuration’s settings, click its icon. Click the icon again to close the detailed information. Refer to Scan Configurations on page 47 and Configure Before Scan on page 60 for instructions on creating and modifying scan configurations. Click on OK to save the changes.
Selecting Options for One Touch Use the Options Tab to configure how One Touch works with the selected button, such as which destinations are available, or what the file name should be. Select Button—Click the down arrow and select the button for which you want to modify the settings from the list. The options you choose in this window only apply to the button you select in this list. Show All Destinations—This option selects all of the Destination Application categories.
• • Fax and Print is for sending your scanned documents directly to your printer or fax software. Sti event forwarding is for using another application’s interface for scanning. The One Touch Event Forwarding dialog box opens so you can select which application to use to continue scanning. Enable scanning to multiple destinations—select this option to allow for multiple destinations to be selected, in the destination list, on the One Touch configuration tab.
• Click the down arrow and selected a token value from the list, then click the arrow button to add that value to the file name field. The token values are: {FN}—inserts the scanner name. {#b}—inserts the image number without adding zero (1). {#03b}—inserts a 3-digit image number in the scan batch (001). {D}—inserts the numeric day of the month without a zero added to single-digit days (4). {DD}—inserts the numeric day of the month with a zero added to single-digit days (04).
Scan Configurations The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of other settings. To see a selected scan configuration’s settings, click its icon. Click the icon again to close the detailed information. Click the icon of a selected configuration to view its settings. Select the scan configuration to edit or delete. It must be unlocked, as indicated by not having a lock displayed here.
In the Scan Configuration Properties window, the Scan Settings, Page Settings, Advanced Settings, and Redaction Settings tabs are always available. When the Kofax VRS module is installed, the VRS Settings tab will also be available for all destinations. Based on the selected destination, additional settings tabs may also be available. If you see one of these additional settings tabs please refer to the appropriate section, as listed below, for instructions on configuring these destination specific options.
Brightness—Sometimes an image is scanned with the brightness and contrast set too light or too dark. For example, a note written with a light pencil may need to be scanned darker to improve legibility. Increasing or decreasing the brightness makes the scanned image lighter or darker. Contrast—The difference between the lighter and darker portions of the image. Increasing the contrast emphasizes the difference between the lighter and darker portions, decreasing the contrast de-emphasizes that difference.
• • • • Reduce moiré patterns—Moiré patterns are wavy, rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and magazine illustrations. Selecting Reduce moiré patterns will limit or eliminate moiré patterns in the scanned image. This option is only available when scanning in Color or Grayscale at lower resolutions, and when the scanner supports this feature.
• Color Filter—Color filter is the ability of your scanner to automatically remove a color from a scanned image. For example, if you are scanning a letter with a red watermark, you can choose to filter out the red so the scanned letter just shows the text and not the red watermark. Color filter applies to Black & White or Grayscale scanning modes. The original with a red watermark over black text. The scanned item with the red filtered out.
Redaction Settings Tab Use the options on the Redaction Settings tab to remove a specified area in the scanned image. Please refer to the technical note, at the end of this section, for information about how this setting works with other options in the One Touch Scan Configuration you are modifying. Enable redaction—Select this option to enable redaction when scanning. You might use this option if you want to remove a logo or image that appears on each page that you are scanning.
• • Back—This is the Duplex side of the page. The area(s) specified for the Back will only apply to the Duplex side of the page when scanning in Duplex. Therefore, if you scan 4 double-sided pages, the resulting image file(s) will have redacted areas on pages 2, 4, 6, and 8. Both—Select this option if you want to specify an area that appears in the same place on both sides of the page, such as a company logo, so you don’t have to specify the same area separately for both the front and back.
Preview—This color field shows the actual color that will fill the redaction area in the final scanned image. When scanning in color, the Preview field will match the Color field. When scanning in Grayscale, the preview field will show the gray version of the color you selected, and that color will be in the final scanned image.
File Formats The available file formats, in the Select format panel, are based on the selected destination for scanning. For example, if scanning to the destination Transfer to Storage, all file formats are available as the files are saved directly to a folder without opening any application. If the destination is an application, such as Microsoft’s Paint, only the file types the application supports will be available in the Select format panel.
Image Formats Select an image file format for photos, artwork or other documents that you want to save as images. BMP and TIFF are standard image file formats generally used if you want to do additional image processing, such as photo touch-up or color correction. Right-click on the BMP icon to access the GIF and PNG image formats. When you select either of these formats, the format panel will change the BMP icon to the selected image format icon. BMP—The *.
Right-click on the JPG icon to access the JP2 image format. When you select JP2, the format panel will change the JPG icon to the JP2 format icon. JPG—The *.jpg (joint photographic experts group) format is a common image format for transferring pictures electronically, such as posting to a website or sending via email, as JPG image files are smaller than BMP and TIFF files. You can change the level of compression for the picture file to have better quality or a smaller file size. JP2—The *.
Right-click on the PDF format icon to change the image quality or select the option to make the scanned PDF file PDF-A compliant. PDF—the *.pdf (portable document format) image format is often used to create images of text pages. The image compression of PDF files creates relatively small file sizes when scanning multiple page files in color. While the TIFF image format also supports multiple page files, when scanning in color the TIFF files are often too large to be transferred electronically.
Detailed information about these text file formats, and instructions for setting up the OCR options, are in the section Scanning with Optical Character Recognition (OCR) on page 108. To select a file type for the text format: 1. 2. 3. 4. Select the Destination Application. Right-click on the text format icon. The menu options depend on the type of Destination Application you select. Choose the file type that you want for the text format. Click OK or Apply on the One Touch Properties window.
Configure Before Scan You can set up the scanner so that, when you press a button or click it on the Button Panel, a different scanning interface opens before the scanning starts. To set up the scanner for this capability, you select Configure Before Scan from the scan configuration list. Choosing Configure Before Scan simply opens either the TWAIN or WIA scanning interface when you press a button. You can then use the interface to change the Resolution, Scan Mode, and other settings.
4. 5. Click the Scan button on the TWAIN Interface. The item is scanned. When finished, click the Done button and the image will be sent to the Destination Application specified in the One Touch Properties window. In the example shown on the previous page, the Destination Application is Paint. Canceling a Configure Before Scan 1. Click Cancel in the scanning progress window. 2. The following window will open asking if you want to cancel the entire job.
Open Scanned Document(s) Select the destination Open Scanned Document(s) to have the scanned document open automatically when scanning is complete. Supported file types—All file formats are available when scanning to the Open Scanned Document(s) destination. Note that text file formats are only available if an OCR module or application is installed. Please refer to Text Formats on page 58 to see a list of text file formats that are available when OCR is installed.
Transfer to Storage With Transfer to Storage, you can scan documents and save them in a folder in one step. Supported file types—Since the files are saved directly to a folder on the computer or server, all file formats in One Touch are available. Note that text file formats are only available if an OCR module or application is installed. Please refer to Text Formats on page 58 to see a list of text file formats that are available when OCR is installed.
Transfer to Storage One Touch Link Properties window Scan Configuration Properties window Storage Options tab Storage layout • All documents are in the root—The scanned documents are saved in the root of the folder specified in the Storage location. • Documents are put into folders by month, week, or type—Folders are created based on your selection (month, week, or file type) and the scanned documents are saved in those folders.
2. Hover the mouse cursor over the Set as scan destination option and the sub-menu will open to the right. Click on the setting you want the Storage location to be updated with. • • • For all configurations—select this option to have the storage location, in all scan configurations Storage Options tabs, updated to use this location. Note that the storage Link Properties location will also update to use this location.
2. 3. 4. Open the One Touch Properties window. Select Transfer to Storage as the Destination Application. Click the New button. 7. The Scan Configuration Properties dialog box opens. To help you remember which folder it is, give the new configuration a name that indicates the folder name, such as “Business Receipts.” Click the Scan Settings, Page Settings, and Advanced Settings tabs, and select the settings you want. Click the Storage Options tab. 8. Click the Browse button. 5. 6.
9. Select the folder you created for storing the scanned documents. 10. Click OK. The selected folder will now be set as the Storage Location, such as “Business Receipts.” 11. Click OK. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Personal Receipts.” NOTE: Make sure to designate separate folders as the Storage Locations for each new configuration.
13. You will now have multiple configurations set up for the Transfer to Storage destination, and each configuration scans documents to separate folders. The new configurations apply to the Transfer to Storage Destination Application. 14. Now select a scanner button for each new configuration. Click Apply to set that button for that configuration. Scan to multiple storage folders: 1. 2. 3. 4. 68 Insert the document you want to scan to storage.
Burn to CD-ROM If you have a CD burner attached to your computer, you can scan directly from your scanner onto a CD. This feature is available only on computers running Windows version XP or later. Supported file types—Since the files are going to be burned to a CD, all file formats in One Touch are available. Note that text file formats are only available if an OCR module or application is installed.
6. When you are ready to burn the files to a CD, open the One Touch Properties window, select Burn to CD and then click the Properties button. 7. 8. Make sure a blank CD is in the CD burner. Click the Burn to CD button. The CD burner begins and your scanned documents are written to the CD. If other files are also waiting in this location, they will get written with the One Touch files on the CD.
Printer or Fax The availability of printers and/or faxes in the One Touch destination list depends on whether or not you have printers or faxes configured in Windows. Please refer to the Windows documentation, or your printer or fax documentation, for setting up printers and faxes. Supported file types—Only the BMP file format is available, when scanning to a printer or fax, as only uncompressed data can be send to these devices. Destination type—Printers and Faxes are classified as “Device Links”.
Click on the Device Settings tab and use the options on this tab to select settings for the device. • • • • • • • Fit to page, reduce image if necessary—If the scanned image is too big to be printed or faxed on a single page, the image will automatically be reduced to fit the page. Actual size, crop image if necessary—If the scanned image is too big to be printed or faxed on a single page, the image will automatically be cropped around its edges to fit on the page.
PaperPort In the One Touch Properties window, select PaperPort as the Destination Application for scanning. Supported file types—All image file formats are available when scanning to PaperPort. The sPDF and nPDF text file formats are only available when the OmniPage software or One Touch OmniPage module is installed. Please refer to Text Formats on page 58. Destination type—The PaperPort destination is classified as a “Document Management Link”.
PaperPort One Touch Link Properties window Scan Configuration Properties window PaperPort tab Select the destination folder for Scanned Documents • Select a folder to send the scanned document(s) to when scanning to the PaperPort destination. The list of folders in this window are from the PaperPort Folder Manager. Use the PaperPort Folder Manager to add or delete folders, add other drives and network locations to this list. You cannot add new folders from the One Touch PaperPort configuration windows.
SharePoint The SharePoint destination link allows scans to be sent directly to a SharePoint site from One Touch. Please contact your SharePoint site administrator for the server information you need to configure this link. Alternatively, have your site administrator or IT professional configure this link for you. Setup and configuration of the SharePoint sites and user accounts are outside the scope of this document.
• • • • • • SharePoint URL—Input the full URL path of the SharePoint site without the http(s):// designation and actual page. This path should include everything except the destination folder. For example, if the web browser URL displays http://sharepoint.site.com/IT/common/shared documents/default.aspx, then you would configure the SharePoint server path as follows: • Select HTTP as the protocol • The SharePoint URL would be sharepoint.site.
Double-click on any of the line items to open the selected log file in the Log File Detail View. If you open a failed transfer, the log file may contain the information you need to determine why the transfer failed. After you address the failure indicated in this log file, you can click the Retry button to resend the document to the server. Click on the Properties button to open the Log Viewer from the SharePoint One Touch Link Properties window.
FTP Transfer The FTP Transfer destination link allows scans to be sent directly to an FTP server from One Touch. Please contact your server administrator for the server information you need to configure this link. Alternatively, have your site administrator or IT professional configure this link for you. Setup and configuration of the FTP server and user accounts are outside the scope of this document.
• • • • Port—Input which port to use with the selected protocol. Changing the selected protocol will reset this value to the appropriate default for the protocol. User account—Input the user account name that has privileges to save files to the specified host destination folder. Password—Input the password for the user account name you specified. Destination folder—Input the folder path, on the remote FTP server, where you want the scanned documents sent.
Click on the Properties button to open the Log Viewer from the FTP One Touch Link Properties window. There are no global configuration properties for the FTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section.
SMTP The SMTP destination link allows scans to be sent directly to an email address, through an SMTP server, from One Touch. Please contact your server administrator for the server information you need to configure this link. Alternatively, have your site administrator or IT professional configure this link for you. Configuration of the SMTP server settings and user accounts is outside the scope of this document.
• • • • • • User account—Input the user account name that has privileges to send email messages through the SMTP server. Password—Input the password for the user account name you specified. Use Windows Integrated Authentication—Select this option to use the Windows current user’s login name and password to send the message through the SMTP server. Email to—Input a valid recipient email address to receive the scanned document. If it is not a valid address the transfer will fail.
Click on the Properties button to open the Log Viewer from the SMTP One Touch Link Properties window. There are no global configuration properties for the SMTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section.
Email Applications Scanning to an email application, such as Outlook or Windows Mail, attaches the scanned image to a blank email message. You then fill in the recipient email address(es) and send the message. You need to have configured an email application before you can scan to it using One Touch. If you do not have your email application set up prior to scanning, the default Windows email application will open and ask you to configure your user information.
Email Properties Use the Email Link Properties window to select a folder for storing a permanent copy of the scanned image, setting the color document options, and changing the email application that is in the One Touch destination list. • • Folder for storing attachments—Click the Browse button to change the location using the Windows file browser, or type a location directly in the field.
Text Editors Scanning to a text editing application, such as Microsoft’s Notepad or WordPad, automatically converts the text in the scanned image into editable text using Optical Character Recognition (OCR). Supported file types—The text file formats and destination applications are only available if an OCR module or application is installed. Please refer to Text Formats on page 58 to see a list of text file formats that are available when OCR is installed.
Text Documents Properties These properties apply to Microsoft Word, Microsoft Excel®, and any other text editing applications indicated by their icons in the list. • • Add application—Click this button to open the Add Text Based Link dialogue so you can add other text editing applications to One Touch. Delete application—Select an application in the list then click this button to remove the application from the One Touch destination list.
Adding Text Editor Applications to One Touch 1. To add another application to the list, click the Add Application button. The Add Text Based Link dialog box opens. 2. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3. Select the icon in Step 3 of the dialog box. That is the icon that will appear in the One Touch Destination List.
4. 5. 6. 7. In step 4 of the dialog box, select the file formats that the application will accept. HTML Formatted file—Select this option when you want to scan to your web browser for posting HTML pages to a website. Even though word processing applications, such as Notepad and Word can open *.htm files, you cannot scan as *.htm to word processing text editors. Scanning as HTML creates a directory with the *.htm file and linked images for website use.
Creating an HTML Web Page from Your Scanned Documents 1. 2. Open the One Touch Properties window. Select your web browser as the Destination Application and Choose HTML as the Format. Choose HTML 3. 4. 5. 6. 90 Choose a Scan Configuration that has the settings for how you want any images, on the pages you are scanning, to be displayed. For example, choose a color or grayscale scan configuration if your documents contain images that you want posted to your website with the HTML text. Click OK.
Still Image Client If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. Supported file formats—You cannot select a file format when scanning to the Still Image Client as the destination application is not selected until after you start scanning. Destination type—The Still Image Client destination is classified as an “Event Forward Link”.
4. A dialog box opens for you to select the application to use for scanning. Select the application you want in the box and click OK. Now the application you selected opens and you can continue scanning using that application’s interface. Technical Note If the scanner scans and sends an image to an application without prompting you to choose an application to run, the control panel options for your scanner’s events are automatically set to run a specific program when an event is initiated.
Image Editors Image editors include Microsoft Paint and other drawing and graphics applications. Supported file formats—The available file formats are based on the selected destination application. For example, you can scan to Microsoft’s Paint application as a BMP, GIF, PNG, or JPG, but not as TIFF or JP2 as Paint cannot open those two file types. Please refer to Image Formats on page 56 for more information on which image formats One Touch supports.
Image Documents Properties These properties apply to Microsoft Paint and other image processing applications. • • Add application—Click this button to open the Add Simple Image Link dialogue so you can add other image editing applications to One Touch. Delete application—Select an application in the list then click this button to remove the application from the One Touch destination list.
Adding Image Editor Applications to One Touch 1. To add another application to the list, click the Add Application button. The Add Simple Image Link dialog box opens. 2. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3. Select the icon in Step 3 of the dialog box.
PDF Applications PDF destinations are applications that can open and/or edit the Adobe PDF file format. Supported file types—Applications in the PDF destination group support the *.pdf file format. When the OmniPage module or software is installed, One Touch includes an option to scan as sPDF or nPDF. Selecting either of these two formats still creates a *.pdf file, but the “s” and “n” letters indicate that OCR will process the image before sending the file to the PDF application.
3. Click on one of the default text editors such as WordPad. 4. 5. Click on the Properties button. To add another application to the list, click the Add Application button. The Add Text Based Link dialog box opens. 6. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3. Select the icon in Step 3 of the dialog box.
In step 4 of the dialog box, select Adobe PDF format and Adobe searchable PDF. Adobe PDF format—Select this option if you are adding a PDF viewing or editing application to the list. This PDF format is an image format only, it will not recognize the document using OCR, and you will not be able to search or edit the text in the final file. The application you are adding must be able to open *.pdf files. Adobe searchable PDF—This is the PDF image format with a hidden searchable text layer.
Send to Application The Send to Application link allows you to select any application on your computer as the scan destination. Supported file types—All file formats in One Touch are available when scanning to this destination. After you configure the link, as described below, make sure you select a file format that the application can open. Please refer to Text Formats on page 58 to see a list of text file formats that are available when OCR is installed.
To configure a destination application for the Send to Application link: Send to Application One Touch Link Properties window 1. 2. 3. 4. 5. 6. 7. Send to Application Scan Configuration Properties window Click Browse to open the Windows file browser and navigate to the location of the application’s executable (*.exe) file. In most cases, the application’s directory is located in the programs directory on the C:\ drive.
Configure advanced features—Select this option to change the default settings for this link. Only advanced users and application developers should modify these settings. Send to Application One Touch Link Properties window • • • • Send to Application Scan Configuration Properties window Launch application for every image—When this option is selected, the application will open one time for each image scanned.
Scanning to Multiple Destinations Scanning to multiple destinations works the same as when scanning to a single destination, One Touch simply distributes the final scan to several destinations. This option is enabled separately for each One Touch button. 1. Open the One Touch Properties window and click on the Options tab. 2. 3. 102 Select Enable scanning to multiple destinations, then click back on the configuration tab.
4. 5. If any of the destinations you select have global configuration properties, the Properties button at the bottom of the Selected destinations list will be enabled for you to configure the destination options. Click on the Properties button to open the One Touch Link Properties window to configure the destinations. Each destination that has global properties will be represented by its configuration tab in the One Touch Link Properties window.
6. 7. 8. Select the scan configuration you want to use for scanning in the Select configuration list. Click on the Edit button to open the Scan Configuration Properties window to configure any destination specific scanning options. Each destination that has per-scan configuration properties will be represented by its configuration tab in the One Touch Scan Configuration Properties window.
Scanning with Job Separation Use job separation to have One Touch create a new file each time a separator is detected when scanning a multiple page batch. For example, if you want to scan financial statements from several different banks, you can place a stack of statements in the scanner and One Touch will separate each statement into a different file based on your selected job separator. 1. Open the One Touch Properties window. 2.
5. Click on the option Use job separator when scanning multiple pages. 6. Select one of the two job separation options: When a blank page is detected—a new file will be created after a blank page is fed through the scanner. The blank page is discarded from the scanned image and the new file starts with the next page in the document stack. Place a blank page, in the document you are scanning, at each place where you want a new file created when scanning is complete.
The options on the Page Settings tab, in the Scan Configuration Properties window will affect the job separation options as described below: Skip blank originals • The Sensitivity you set for this feature is the one that is used when scanning. The sensitivity level you set in the Options tab will be ignored.
Scanning with Optical Character Recognition (OCR) Optical Character Recognition (OCR) converts text and numbers on a scanned page into editable text and numbers. You can then work with the text and numbers to edit, spell check, change font or type size, sort, calculate, and so forth. NOTE: Xerox recommends that all OCR processing use the original factory settings for OCR scanning that came with your scanner. When scanning with other settings, use at least 300 dpi for the resolution.
4. Press or click the One Touch button you set to scan with OCR. Your scanned pages appear in the Destination Application with the text ready for editing and other text processing. Text Formats You select the text format option by clicking on the text icon on the One Touch Properties window. This is the text format icon. This example of the text format icon is sPDF. Selecting the text format option also selects OCR processing as an automatic step for scanning.
2. Right-click on the text format icon. Example menu for the TEXT format when the Destination Application is Microsoft Word. 3. Example menu for the TEXT format when the Destination Application is a Storage location. Choose the file type that you want for the text format. Your selection of a file type pertains only to the Destination Application currently selected on the One Touch Properties window. Other Destination Applications that have a text option selected as the Page Format are not affected.
Normal PDF—The .pdf file format used by Adobe Acrobat. This format converts scanned text into a PDF with the text ready for editing in a PDF editing program. Additional options are available on the menu for the sPDF and nPDF text formats. The three image quality settings are: Minimize Size—Smallest file size, lowest image quality. Normal—Medium file size, some loss of image quality. Maximize Quality—Largest file size, no loss of image quality.
Selecting One Touch OmniPage OCR Options The software you installed for your scanner includes a set of advanced OCR options integrated with One Touch. NOTE: The OCR options apply globally to all the One Touch Destination Applications that perform OCR. For example, if you select the OCR options for Adobe Acrobat, they also apply to WordPad. To select OCR options available from One Touch: 1. Open the One Touch Properties window. 2.
The OCR Tab The options shown on the OCR tab window are for spellchecking scanned text, replacing missing or unrecognized characters, and setting the speed and quality levels of the OCR processing. 1. Choose the options you want from the OCR window. Languages in Document—Click on the language(s) in list that correspond to the languages in the documents to be scanned. You can click on multiple languages. These are the languages that will be recognized during the OCR process.
2. User Dictionary—A user dictionary is your personal dictionary with words that you want the OCR engine to reference for better accuracy when converting the document into editable text. For example, if you scan documents with highly technical terms or acronyms not found in typical dictionaries, you can add them to your personal dictionary. You can also add names that you expect to be in the documents too.
To create a personal dictionary: 1. 2. 3. 4. 5. 6. 7. Open any word processing program, such as Microsoft Word, WordPad, or Notepad. Create a new document in the word processing program. Type each word you want in your new dictionary, followed by a carriage return. Make sure to spell the words correctly as they will be used for spellchecking.
8. Click Add New. The Add New User Dictionary window opens. 9. Click the drop-down arrow for Files of type and choose Text Files (.txt). 10. Select the file you just created for your user dictionary and click Open. In the example above, the file is named USERDIC1. 11. The text file now appears on the list of user dictionaries that you can use for spellchecking. 12. Select a dictionary and click Set As Current to set it as the current dictionary for spellchecking. The label [current] is added to the name.
To edit a user dictionary: 1. On the Add New window, select the dictionary to edit and click Edit. The Edit User Dictionary window opens. It lists the words currently in the dictionary. The following example shows the words OmniPage and One Touch are in the user dictionary named MyDictionary. 2. To add a new word to the list, type it in the box for User Word and click Add. If the word includes any spaces before or after it, those spaces are removed and the word is added to the list.
6. To export a user dictionary so it can be used by another program, select the dictionary on the User Dictionary Files list and click Export. The Export User Dictionary window opens. 7. Select the dictionary file to export and click Save. The file is exported as a formatted dictionary with the .ud filename extension so it can be opened by other programs. The Format Tab The options on the Format tab window are for setting the input and output formats for the scanned documents.
1. Click the Format tab and choose the options you want for both the input and output formats. Input Format Options • Automatic—Choose this option to let the OCR process determine the format of the pages. Typically you select this option when the document has different or unknown types of layouts, pages with multiple columns and a table, or pages containing more than one table. The OCR process will then determine if text is in columns, an item is a graphic or text, and tables are present.
Retain Fonts and Paragraphs (RFP)—This output format retains the font and paragraph styling, including graphics and tables without columnized text, but does not retain layout formatting. If the document is being scanned as an Excel spreadsheet, each detected table or spreadsheet becomes a separate worksheet, while other content is placed on the last worksheet. • Flowing Page (FP)—This format preserves the original layout of the pages, including columns.
One Touch with Kofax VRS Technology The One Touch software you received with your Xerox scanner now includes the Kofax® Virtual ReScan® (VRS™) technology. This application has a set of features for improving and enhancing the quality of scanned documents, especially documents that would usually produce poorer quality images.
1. Open the One Touch Properties window. 2. Click the New button to create a new configuration, or select one of your custom configurations you created earlier and click the Edit button. Click the VRS Settings tab to see the new VRS settings. 3. 4. 5. 122 Choose the Kofax VRS options for the scan configuration. Click the drop-down arrow to choose the type of VRS settings to use for the new scan configuration. The options are: • Do not use VRS processing—Scanning will not use the VRS processing.
AutoBrightness—Sets the brightness to achieve the best balance between the document’s background, foreground, and highlighted areas. This option is not available when scanning in Color. • Edge Cleanup—Select this option to have the software remove any thin lines that may be around the edges in the scanned image. Edge Cleanup only applies if AutoCrop and AutoDeskew are selected so the software can determine where the edges are located.
• • • • • 124 Advanced Clarity—Produces a clear, legible image even for documents that have complex or textured backgrounds, such as graph paper, blueprints, and security paper. The Advanced Clarity option identifies the text and drawings in the foreground and produces a scan image that keeps the background from obscuring them. This option is only available when scanning in Black&White.
Changing the Hardware Settings 1. Right-click on the One Touch icon and choose Show Hardware from the pop-up menu. 2. The Hardware Properties dialog box opens and shows information about your Xerox scanner.
3. Click the Properties button. 4. Enable power save mode—Power save mode is the low-power state when the scanner is not in use. Click the up arrow to increase the time before the scanner goes into the low-power state after the last use. Or, click the down arrow to decrease the time before the scanner goes into the low-power state after the last use. This setting has a range of 1 minute to 3 hours. • Reset Device—click the Reset Device button reset the power saving options back to the defaults.
Scanning from TWAIN 5 This chapter includes: • Accessing the TWAIN Interface on page 128 • The Two TWAIN Interface Options on page 129 • Scanning from the Basic Interface on page 130 • Scanning from the TWAIN Advanced Interface on page 133 • Adjusting the Image with the Advanced Interface on page 136 You can scan from any TWAIN scanning application instead of scanning from the One Touch buttons on your scanner or the One Touch button panel.
Accessing the TWAIN Interface Every TWAIN scanning application will access the scanner using a different method. Below is a brief list of common applications and how to initiate a scan from within that application, including some of the applications which may have been provided with your scanner. • Visioneer One Touch: Open the One Touch Properties window and under the Configuration List select “Configure Before Scan”.
The Two TWAIN Interface Options When scanning with TWAIN, you have two interface options: • Basic Interface—Use the Basic Interface if you don’t need to make many adjustments to the image before scanning. You can adjust brightness, contrast, resolution, page size, and picture type. See Scanning from the Basic Interface on page 130.
Scanning from the Basic Interface Use the Basic Interface if you don’t need to make many adjustments to the image before scanning. To scan from the Basic Interface: 1. From the Scan Type menu, choose an option to scan: • Flatbed—Scans the document on the Flatbed. • Auto Document Feeder-Duplex—Scans two-sided documents from the Automatic Document Feeder. This option will be available only if your scanner hardware supports this feature.
Click the Preview button. If you want to preview a document before scanning from the ADF, make sure only one page is loaded into the scanner. 6. The scanner scans the item and displays a preview image. 7. You can now use the options in the Basic Interface to adjust the image. 8. Adjust the Brightness, Contrast, and Resolution until the picture is what you want. You can also change the picture type again, for example from color to grayscale. 9. When you are satisfied with the preview image click Scan. 10.
5. 6. 7. 132 You can now move or resize the outline to select the specific area you want to scan. • To move the dotted outline, put the pointer in the selected area and drag the mouse. • To resize the area, put the pointer on a dotted line and drag. • If you want to remove the selected area and start over, click Remove. Click Scan when you’re ready to scan the portion of the image. Click Done in the TWAIN interface.
Scanning from the TWAIN Advanced Interface The Advanced Interface has more options for image enhancements and paper handling than the Basic Interface. 1. Open the TWAIN Interface. 2. If the Basic Interface opens, click the Advanced Interface button. Click an icon to select a configuration—Color, Grey Scale, or Black&White. Clicking the “+” sign in front of Custom shows Custom’s scan settings. Click a setting in the list to change it.
4. Click one of the icons to select a configuration. The configuration settings appear as a list. Click the + (plus) sign to see the full list. Click the - (minus) sign to collapse the list. • Color scans the image in full color. Use this setting to scan color photographs and other color images. • Grayscale scans the image using up to 256 true shades of gray. Use this setting to scan black and white photographs and other higher quality black and white images.
The Scan Info Box The following figure shows the information on the Scan Info box. Tabs for each selected area. Click a tab to see the information for its area. Location of the top left corner of the image in the Preview window. Current location of the pointer as you drag it on the Preview window. Physical size of the image to scan. Size of the file of the scanned image. Click to remove the selected area. The space on your computer’s hard drive.
Adjusting the Image with the Advanced Interface You can adjust the scan settings on the Advanced Interface to produce the best possible image for the documents you’re scanning. To adjust a setting: 1. On the left side of the Advanced Interface, select a configuration. 2. Click a setting in the list of settings, or click its corresponding button on the right side of the Advanced Interface.
Adjusting the Resolution Resolution determines the amount of detail you can see in the scanned image. The resolution setting for a scan is in dots-per-inch (dpi). The higher the resolution, the finer the details. However, higher dpi settings also take longer to scan and produce larger file sizes. If you are scanning photographs to make copies, 200 dpi will make a direct size copy of similar image quality to the original. You would use a higher dpi setting to enlarge a picture from the original size.
Advanced: The resolution panel also includes an advanced setting for Moiré patterns. Moiré patterns are wavy, rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and magazine illustrations. To scan the image and limit or eliminate moiré patterns, select the Reduce Moiré option. This option is not available for high resolution settings.
Adjusting Gamma, Saturation, and Color Hue If you’re using the Color Configuration to scan, you can adjust a group of color settings. Gamma controls the brightness of the color midtones. To adjust the color settings: • • Drag the Gamma, Saturation, and Color Hue sliders to the left to decrease the settings or to the right to increase the settings. You can also type a number directly in the settings box for each option, or click the up or down arrows next to the settings boxes.
Adjusting Input Size You can select one of the pre-defined input page size options in the list, or manually set the page size by clicking and dragging a scan area in the preview window. The following figure shows the input size options. Paper Handling Options in the Advanced Interface: • • 140 AutoCrop—Select this option to let the scanner automatically determine the size of the item being scanned. For example, if you scan a 5”x 7” photo, the scanner will determine the size of the photo.
Manually set the image size 1. 2. 3. 4. 5. 6. Place an item on the scanner glass and click Preview in the TWAIN interface. In the previewed image, click and drag a box around the area you want to scan. The dotted outline shows the selected area in the image. You can now move or resize the outline to select the specific area you want to scan. To move the dotted outline, put the pointer in the selected area, then click and drag the mouse.
Xerox DocuMate 3220 User’s Guide
Scanning from WIA 6 This chapter includes: • Scan using WIA from Microsoft Paint on page 144 • Fine Tuning Your Scans on page 146 Microsoft Windows version XP and later include their own scanning interface—known as Windows Image Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use Microsoft Paint to scan using the WIA interface, but you can use other Windows applications as well.
Scan using WIA from Microsoft Paint 1. 2. On the Windows taskbar, click Start, point to Programs, point to Accessories, and then click Paint. From the File menu choose From Scanner or Camera. 3. The scan window opens. Use this window to select scanning options and start the scan process. 4. 5. Click on the color mode appropriate for the item you are scanning. Place a document in the scanner.
6. 7. Click on the Scan button in the WIA interface. The scanner starts scanning. The scanned image will appear in Microsoft Paint (or other WIA application you’re using).
Fine Tuning Your Scans You can select new settings before you scan an item to fine tune exactly how you want to scan it. 1. On the scan window, click Adjust the quality of the scanned picture. 2. Select the options for scanning. Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. Resolution (DPI)—Click the up or down arrow to scroll through the dots per inch (dpi) of the resolution.
Maintenance 7 This chapter includes: • Safety Precautions on page 148 • Clearing Paper Jams on page 149 • Cleaning the Scanner on page 151 • Replacing the ADF Pad Assembly on page 154 • Replacing the Roller Assembly on page 155 • Troubleshooting on page 158 • Uninstalling Your Scanner on page 161 • Xerox DocuMate 3220 Scanner Specifications on page 162 • Xerox DocuMate 3220 Parts List on page 163 This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, an
Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin. • Only perform scanner maintenance as described in this chapter. • Keep the scanner and cleaning supplies away from any open flame or heat source as any form of alcohol is flammable.
Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. 1. Pull on the ADF cover to open the scanner. 2. Lift up the duplex lamp module to access the underside of the ADF.
3. Remove the jammed page from the scanner. 4. 5. Gently lower the duplex lamp module back into the scanner. Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”. To reduce the number of paper jams, smooth and straighten paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF.
Cleaning the Scanner Regular maintenance of your scanner can help to ensure continual optimal performance. Using a soft, lint-free cloth, wipe down all plastic surfaces on the scanner. Cleaning the Automatic Document Feeder You may need to clean the ADF feed mechanism if documents do not feed easily into the ADF, or several feed in at the same time. To clean the ADF: 1. Wet a soft cloth with some Isopropyl alcohol (rubbing alcohol). 2. Pull on the ADF cover to open the scanner. 3.
5. Lift up the duplex lamp module to access the underside of the ADF. Pull up on this tab to lift the duplex lamp module 6. 7. Wipe clean the glass strip on the underside of the duplex lamp module. Wipe clean the glass strip in the body of the scanner. Glass strips Duplex lamp module 8. 9. 152 Gently lower the duplex lamp module back into the scanner. Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”.
Cleaning the Scanner Glass Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned item, wipe the scanner glass with a soft, dry, clean cloth to rid the glass of dust or other debris. If any residue remains after wiping the glass with a dry cloth, try adding a few drops of Isopropyl alcohol (rubbing alcohol) to the cloth and wipe off the residue.
Replacing the ADF Pad Assembly The ADF pad may wear out and is designed to be a user-replaceable part. Problems with documents feeding into the ADF is an indication that the pad is wearing out. You received a replacement pad in the original scanner box, and you can also order a new one. See the Xerox DocuMate 3220 Parts List on page 163 for ordering information. 1. Open the ADF cover. The ADF pad is located on the top of the duplex lamp module. ADF Pad 2.
Replacing the Roller Assembly After extended use, the feed roller may wear out. It is a user-replaceable part and can be reordered. Frequent paper jams are a symptom of a worn roller assembly. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. A worn roller should be replaced to avoid damage to the scanner’s internal parts. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth.
3. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free. 4. Remove the roller from the scanner and discard it, it cannot be repaired. 5. 6. Before installing the new roller, clean any dust that may have gotten on it during shipping. Insert the right end of the roller into its housing socket in the scanner.
7. Align the lock tab with the slot in the scanner. 8. Rotate the lock flange up to lock the roller in place. 9. The lock will “click” into place when it is secure. However, if it does not rotate easily into the housing, make sure the flange is properly seated in its latch. 10. Close the ADF cover. Carefully press down on the ADF cover until it locks in place with a “click”.
Troubleshooting In addition to the troubleshooting information contained in this section, please see the Readme file on your installation DVD. The Readme file contains additional information that may help you diagnose problems with the scanner. Also visit our web site at www.xeroxscanners.com for additional technical information. Problem: The scanner won’t scan. What’s wrong? Check for one of these possible problems: • Is a cable loose or not plugged in securely? Inspect all cable connections.
A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See Cleaning the Automatic Document Feeder on page 151. If that doesn’t solve the problem, the pad assembly may need to be replaced. See Replacing the ADF Pad Assembly on page 154 for the steps to replace the pad. Problem: The paper jams about halfway through the scan.
In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet or USB port. Error Code Problem Description Solution 4 Paper jam. See Clearing Paper Jams on page 149. 5 Multiple Feed. Multiple pages have fed through the scanner at one time. Open the ADF door and remove the pages from the scanner.
Uninstalling Your Scanner To uninstall the Xerox DocuMate 3220 scanner, remove the scanner software, PaperPort, or any other scanning software provided with the scanner. Uninstalling the Scanner and One Touch Software 1. On the Windows taskbar, click Start, point to Settings, then click Control Panel. 2. Windows XP: Double-click the Add/Remove Programs icon. Windows Vista and Windows 7: Double-click the Programs and Features icon. 3. From the list of programs, select Xerox DocuMate 3220 Driver.
Xerox DocuMate 3220 Scanner Specifications Scanning resolution Bit depth Scan method 600 dpi 24-bit color, 8-bit grayscale, 1-bit line art/text Duplex Automatic Document Feeder Simplex single-pass flatbed Light source Dual 3-color RGB LED lamps Image sensor Dual Contact Image Sensor Maximum flatbed item 8.5 x 11.69 inches (216 x 297 mm) size ADF specifications Maximum item size 8.5 x 38 inches (216 x 965 mm) Minimum item size 3.5 x 3.
Xerox DocuMate 3220 Parts List Please use the following part names and numbers when ordering replacements for your Xerox DocuMate 3220 scanner.
Xerox DocuMate 3220 User’s Guide
Appendix A This chapter includes: • Safety Introduction on page 166 • EMC on page 167 • Operational Safety Information on page 168 • Electrical Information on page 169 • Emergency Power Off on page 170 • Maintenance Information on page 171 • Product Safety Certification on page 172 • Regulatory Information on page 173 • Compliance Information on page 174 • Illegal Copies on page 176 • EH&S Contact Information on page 179 Xerox DocuMate 3220 User’s Guide 165
Safety Introduction Notices and Safety Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
EMC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These • Always follow all warnings and instructions that are marked on or supplied with the equipment.
Electrical Information Warning - Electrical Safety Information 1. 2. 3. 4. 5. 6. 7. 8. 9. The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice. The socket outlet shall be installed near the equipment and shall be easily accessible. Use the power cable that is supplied with your machine.
Emergency Power Off If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact an authorized Xerox Service Representative to correct the problem: • The equipment emits unusual odors or makes unusual noises. • The power cable is damaged or frayed. • A wall panel circuit breaker, fuse, or other safety device has been tripped. • Liquid is spilled into the machine. • The machine is exposed to water.
Maintenance Information 1. 2. 3. 4. 5. 6. Any operator product maintenance procedures will be described in the user documentation supplied with the product. Do not carry out any maintenance on this product which is not described in the customer documentation. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could cause a dangerous condition. Use supplies and cleaning materials only as directed in this manual.
Product Safety Certification This product is certified by the following Agency using the Safety standards listed: 172 Agency Standard Underwriters Laboratories Inc. UL60950-1 (USA) CSA 22.2 No.
Regulatory Information Certifications in Europe The CE mark applied to this product, symbolizes Xerox’s declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment. December 31, 2004: Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility.
Compliance Information Product Recycling & Disposal: USA & Canada If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Energy Star for the USA Energy Program Compliance The Xerox DocuMate 3220 is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors.
Illegal Copies USA Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: 2. 3. 4. 5. 6. 7. 8.
9. Selective Service Induction Papers that bear any of the following Registrant’s information: Earnings or Income Dependency Status Court Record Previous military service Physical or mental condition Exception: U. S. Army and Navy discharge certificates may be photographed. 10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasury, etc.
Other Countries Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions. Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments Note: This list is not inclusive and no liability is assumed for either its completeness or accuracy.
EH&S Contact Information Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434 Xerox DocuMate 3220 User’s Guide 179
Xerox DocuMate 3220 User’s Guide
Index A Actual size, 72 Add Application, 88, 95, 97 ADF Cover, 11 ADF pad assembly replace, 154 Adobe® Reader®, 27 Advanced Clarity, 124 Advanced device settings, 72 Advanced Interface adjust settings, 136 New profile, 135 Profile, 135 Advanced Settings tab, 51 align item, 34 Apply button, 43 Aspect ratio, 72 Auto Color Detect, 124 Auto Document Feeder, 130, 133 AutoBrightness, 123 AutoCrop, 122, 131, 140 AutoCrop to Original, 49 AutoDeskew, 122 Automatic Document Feeder cleaning, 151 AutoOrientation, 124 A
Index F L Fax and Print, 45 File format, 39, 55, 60 file format, 110 Fit to page, 72 flowing page, 120 Format tab, 118 Full install, 21 Languages in Document, 113 Lock icon, 47, 49 Logical Form Recognition, 27 G Gamma, 51, 139 Grayscale mode, 48, 51, 134 H Hardware properties, 41 help, 10 help information, 158 HTM file format, 90 htm file format, 110 HTML Document, 110 HTML page, 90 Hue, 51 I Image Preview, 134 image blur, 138 Image Documents Properties, 94 Image Editors, 44 Image file formats, 56 im
Index Optical Character Recognition (OCR), 44, 58, 108 Options tab, 44 Output Tray, 11 P Page Settings tab, 49 Page Size, 130 Paper Guides, 11 paper jam, 149, 155, 160 Paper size, 49 Paper Stop, 11 PaperPort, 27 PaperPort®, 127 PDF Image quality and file size, 57, 58 PDF applications, 44 PDF Destinations, 96 PDF file format, 44, 55 Picture Type, 130 Picture type, 146 Power Jack, 11 Preview button, 131, 134 Preview image, 134 Properties button, 43 R Recognition Quality, 114 Redaction tab, 52 Reduce Moiré
Index Text file formats, 58 TIFF file format, 55, 56 Transfer to Storage, 63, 65 true page, 120 TWAIN access from One Touch, 128 Advanced Interface, 133 Basic Interface, 130 TWAIN interface, 60, 61, 127, 128 TWAIN only installation, 22 TWAIN standard, 127 TXT file format, 42, 108 U uninstall, 161 Updates, 26 USB cable, 23 USB Port, 11 USB port, 23 Use languages and dictionaries to improve accuracy, 113 Use MRC, 111 user dictionary edit, 116 new, 114 User Guides, 28 W Watermark, 51 Web site for help, 158
