DocuMate 250 scanner installation guide
Copyright © 2003 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Xerox ®, the digital X ® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license. DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers mentioned in this publication are trademarks of Xerox Corporation.
FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Welcome What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Xerox DocuMate 250 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Documentation . . . . . . . . . . . . . . . . . . . .
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Step 1: Uninstalling the DocuMate Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Xerox DocuMate 250 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome Your new Xerox DocuMate 250 USB scanner can quickly scan color and black and white documents and place their images on your computer. NOTE: Do not plug in the USB cable until after you have installed the software. Carefully follow the steps and sequence described in the installation procedure beginning on page 4. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
Welcome The Xerox DocuMate 250 Scanner Paper guide Scanner button Status light Output tray Output tray extension ADF cover release Power switch Power jack USB port Paper guide—Holds documents in place. Adjusts to fit the document size. Scanner button—Starts scanning using the scan settings button. Status light—Shows the scanner’s status. A flashing green light indicates the scanner is preparing to scan. A steady green light indicates the scanner is ready to scan.
Welcome What You Need An IBM-compatible PC with: • A CD-ROM drive • An available Universal Serial Bus (USB) port • Microsoft Windows operating system: 98SE, 2000, ME, or XP • Available internal memory (RAM) as follows: • • 64 megabytes (MB) • Windows XP—128 MB 200 MB of free hard disk space A VGA Monitor Recommended settings for your monitor are as many colors as possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels.
Installation Installation NOTE: Do not plug in the USB cable until after you have installed the software. Complete the installation steps in the order described in the installation procedure below. Installation is a quick, four-step process: 1. Assemble the scanner 2. Install the software 3. Connect and power on the scanner 4. Connect the USB cable to your computer Step 1: Assemble the Scanner To assemble the scanner: 1. Remove all shipping tape from the top and bottom of the scanner. 2.
Installation 3. Insert the pins on each side of the output tray into the holes on the scanner. 4. Proceed to “Step 2: Install the Software”. Step 2: Install the Software NOTE: You must install the software before connecting the scanner to your computer. Otherwise, the correct driver software for your scanner will not be installed and it may not work properly. To install the software: 1. Start Microsoft Windows and make sure no other applications are running. 2.
Installation NOTE: If the CD does not start, check the following: • Make sure the CD drive’s door is completely shut. • Double-click the My Computer icon on your Windows desktop. Double-click the icon for your CD-ROM drive. From the list of files on the CD, double-click the file named START32.EXE. 3. On the installation menu, select Install Products. The next installation screen appears. 4. Click in the boxes for Scansoft PaperPort and Scanner Driver.
Installation 6. On the PaperPort 9.0 Welcome window, click Next. Installing PaperPort 9.0 will uninstall any previous, existing version of PaperPort and install PaperPort 9.0 while retaining all of your PaperPort files. 7. On the License Agreement window, read the ScanSoft license agreement. If you accept the terms, select I accept the terms in the license agreement, and then click Next. 8. On the Customer Information window, accept the current values or enter new information, and then click Next. 9.
Installation 16. When you see the Connect Scanner window, STOP. Do NOT click Finish. Leave the window open and proceed to the next section, “Step 3: Connect and Power On the Scanner”. Step 3: Connect and Power On the Scanner Connect the power supply and power cord, and then turn the power on. To connect your DocuMate 250 scanner: 1. Plug the power supply into the power port on the scanner. 2. Plug the power cord into the power supply and into a wall outlet.
Installation 3. Turn on the power switch, located on the back of the scanner to the left of the power port. The status light comes on and flashes indicating that the scanner is receiving power. Step 4: Connect the USB Cable The DocuMate 250 scanner connects to any available USB port. Check your computer’s manual for USB port locations. NOTE: You can connect the scanner to your computer while the computer is running. You do not have to shut down your computer. 1.
Installation NOTE: If you are using Windows XP and have plugged the USB cable into a USB 1.1 port, an information bubble opens explaining that “A HI-SPEED USB device is plugged into a nonHI-SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if available) or disregard the message. Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software from the CD to run the scanner. 2.
Scanning with the Scanner Button Scanning with the Scanner Button When you press the scanner button, your document is scanned using predefined scan settings and then the image is sent to a software application on your computer. To change scan settings, see “Configuring the Scanner Button” on page 12. Load and Scan Documents 1. If you are scanning legal-sized documents, unfold the output tray extension. 2. Adjust the paper guide for the size of paper.
Scanning with the Scanner Button 4. Press the button on the scanner. A scan progress window opens and then a thumbnail of the scanned image appears in the destination software. In the following example, the destination software is the PaperPort desktop. Configuring the Scanner Button When you first connect your scanner to a computer, the scanner’s DocuMate software is configured to scan in black and white and send the scanned image to the PaperPort desktop.
Scanning with the Scanner Button About the Configuration Dialog Box The Configuration dialog box manages settings for the scanner button. In the following figure, the button is set to scan with the configuration named Scan Document (Fax Quality) and then open PaperPort to display the scanned image. The Format and Page(s) option is set is to scan in the PaperPort image format. Click to set preferences. Select a setting for scanning the item. Select a software application to send the scanned document to.
Scanning with the Scanner Button You can also click the View button to see more detailed information about the selected configuration. Select Format and Page(s)—a set of format for the scanned image. The formats are bitmap and PaperPort. Bitmaps are usually used for photos or artwork. The bitmap format is available when you select a destination application other than PaperPort. Options—displays a dialog box for selecting options related to the selected destination application for the scanned image.
Scanning with the Scanner Button Creating a New Button Configuration You cannot change settings of the preset (default) configurations. To use settings other than those offered by the preset configurations, you must create a new configuration. You can do this either by copying a preset configuration and making the desired changes or by creating a new configuration from scratch. To create a new configuration: 1.
Scanning with the Scanner Button • Color to scan color photographs and other color items. Resolution—Drag the slider to the right or left to adjust the dots per inch (dpi) of the resolution. The maximum resolution is 600 dpi; the minimum is 100 dpi. The higher the dpi setting, the sharper and clearer the scanned image. However, higher dpi settings take longer to scan and produce larger files for the scanned images.
Scanning with the Scanner Button The following example shows the effect of descreening a scanned image from a magazine article. Original Image Descreened Image The scanning may slow down a bit when descreen is selected. The DeScreen setting does not apply to the Black/White mode. Gamma—Drag the slider to improve how the colors in a scanned image look on your monitor. Gamma correction allows you to achieve precise color matching.
Scanning with the Scanner Button 3. Click the Edit button. The Edit Scan Configuration dialog box opens. 4. Edit the settings as required and click OK. 5. Click OK to close the Configuration dialog box. Setting Preferences You can set general preferences for button and scanner functions. To set preferences: 1. Open the Configuration dialog box and click the Preferences tab. Preferences tab The Preferences dialog box opens.
Scanning with the Scanner Button 2. Select button preferences as described below. Show All Destinations—This option selects all the destination application categories. The list of destination applications on the Configuration dialog box will include all the applications on your computer that fall into these categories. This is the default selection when the DocuMate AutoScan software is installed.
Scanning from PaperPort Scanning from PaperPort Instead of using the scanner button, you can scan from the PaperPort software application. Use this method if you want to preview an image and adjust scanning settings prior to scanning. Your Scanner and the TWAIN Standard Your scanner uses the TWAIN standard for scanning. TWAIN is a widely recognized methodology that computers use to receive images from scanners, digital cameras, and other digital devices.
Scanning from PaperPort 2. Adjust the paper guide for the size of paper. NOTE: Remove any staples or paper clips from the documents before loading them into the automatic document feeder. Staples and paper clips can jam the feed mechanism. 3. Load the documents face down, with their tops into the automatic document feeder. Scanning from Windows 98SE, ME, 2000, or XP The instructions in this section are for scanning with the TWAIN software on computers running Windows 98SE, ME, 2000, or XP.
Scanning from PaperPort To scan an item from PaperPort: 1. On the Windows taskbar, click Start, point to Programs, point to ScanSoft PaperPort 9.0, and then click PaperPort. The PaperPort desktop opens. Scan icon 2. Click the Scan icon on the PaperPort command bar. The Folders pane (which shows folders for organizing your scanned images) is replaced by the Scan pane. Scan pane Opens the Scan Manager 3. From the Scanner drop-down list, select DocuMate 250. 4.
Scanning from PaperPort 5. Click Settings to view and change the format for the scanned item’s file name and the file type. The default file type for documents is .pdf and the default for photographs is .jpg. 6. Use the Single page items check box as follows: • When the check box is selected, all pages in the document feeder are scanned and placed as single pages on the PaperPort desktop.
Scanning from PaperPort 11. If the Single page items check box is not selected, thumbnails do not appear until you indicate the scanning job is finished. • Close to exit the Scan Manager. • On the PaperPort - Scan message box, click Done. NOTE: Refer to “The Single Page Items Check Box” on page 25. A thumbnail image of the scanned item appears on the PaperPort desktop Thumbnail images of a stack of documents scanned with the ADF.
Scanning from PaperPort The Single Page Items Check Box The Single page items check box provides the option to add additional items to a scanning job and scan double-sided items. If the check box is selected, scanned items immediately appear on the PaperPort desktop. If the check box is not selected (this is the default), the following message box appears when you close the Scan Manager. • Click Scan More Pages to scan additional pages and add them to the stack of items placed on the PaperPort desktop.
Scanning from PaperPort Adjusting the Image Type, Resolution, Brightness and Contrast The Scan Manager’s drop-down lists and sliders are used to adjust the image type, resolution, brightness, and contrast. Image Type Resolution Brightness Contrast Image Type From the Image Type drop-down list, select the appropriate image type for the item(s) you’re scanning: • Black and White—scans in black and white. The scanning pixels are all the same size and are either black or white.
Scanning from PaperPort • 24-Bit Color—scans the image in full color. Use this setting to scan color photographs and other color images. The file size is the largest of the image type options. • Enhanced bit-depths—If you are using an imaging application other than PaperPort, the image type dropdown list will include 16-Bit Grayscale and 48-Bit Color. These image types are only available if the imaging application supports them.
Scanning from PaperPort Adjusting the Output Size The output size is the width and height of the image after it is scanned. For example, if you plan to print the image on a piece of paper you can select the output size of 8.5 by 11.0 inches. Preview Auto-Area Paper Size Units Ruler Units Preview Auto-Area The item you’re scanning may not fill the scanning area. In that case you can preview the item and use the Preview Auto-Area button to automatically set the size of the scanned image.
Scanning from PaperPort Paper Size If you know the size of the item(s) you’re scanning, set the paper size. This automatically sets the scan size to the paper size. • Click the Paper Size button and select the image’s paper size from the list. Units The ruler around the edges of the image area and the output dimensions can be displayed in inches, centimeters, or pixels. • Click the Units button to select the units for the ruler. Clicking the button toggles through the three choices.
Scanning from PaperPort To manually set an output area: 1. Put the mouse pointer on an edge of the scan area box so it becomes a resize pointer (two-headed arrow) and then drag to set a new size for the box. 2. To move the box, put the mouse pointer inside the box so the pointer becomes a four-headed arrow. Drag to move the box to a new position. 3. The output dimensions change to reflect the new scan area size. Now, when you scan, only the area inside the scan area box is scanned to the PaperPort desktop.
Scanning from PaperPort 2. To maintain the same width to length ratio, click the Lock Scaling icon next to the dimension. With the Lock Scaling locked, when you type a new width or length, the other setting changes so the relative size of the scan area remains constant. Reversing the Image The Scan Manager has an Invert button and a Mirror button for reversing the scanned image. Invert Mirror Invert reverses the black and whites or the colors of an image. Mirroring flips the image 180 degrees.
Scanning from PaperPort Adjusting Color and Gray Images The Scan Manager has three buttons—Descreen, Sharpen, and Auto Level—for adjusting color and gray images. These buttons are available when the 24-Bit Color or 8-bit Gray Image Types are selected. Descreen Sharpen Auto Level Descreen Image Select this option when scanning a picture from a newspaper or magazine article, sales catalog, or other source that contains images with patterns or dots.
Scanning from PaperPort To descreen an image: 1. Click the Descreen button. 2. Choose the appropriate option from the list. Watch the preview image as you select various options to see which one is best for your final scanned image. Sharpen Image Sharpness determines the amount of blur in an image. Your scanner can sharpen an original blurred image by adjusting the blurry edges in sections of the image. To sharpen an image: 1. Click the Sharpen button. 2. Choose the appropriate option from the list.
Scanning from PaperPort Auto Level Your scanner can analyze a color image to automatically determine the best settings to match the colors of the original image. Click this button to let the scanner automatically adjust the color settings. Original Image Auto Level Adjusted Adjusting Color Settings The buttons for manually adjusting a preview image’s color settings offer several advanced color options. The availability of each option is dependent upon the selected Image Type for the image.
Scanning from PaperPort Highlight/Shadow Levels Images have light and dark areas. The highlight is the lightest spot on an image; shadow is the darkest spot. The range of colors between the highlight and shadow determines the range of colors of the image. Use the Highlight/Shadow Levels to extend the original range of colors between the highlight and shadow to reveal more details in the midrange colors. To adjust the highlight and shadow levels: 1. Click the Highlight/Shadow button.
Scanning from PaperPort Curves Like the Highlight/Shadow levels, the Curves feature also adjusts the range of midtone colors on an image. However, with the Curves feature you can set the gamma individually to adjust midtone levels without losing details from the lightest or darkest areas. To adjust the gamma curve: 1. Click the Curves button. The dialog box that opens shows a plot of the gamma. The gamma of the original image is represented by a straight line from the lower left to upper right corners.
Scanning from PaperPort Color Balance The color balance refers to the relative amounts of the three primary colors in an image. By adjusting the color balance you can sometimes compensate for an image with too much or too little of a color. To adjust the color balance: 1. Click the Color Balance button. The settings in the dialog box are initially set to zero for each of the colors, indicating no change to the original image’s color balance. 2.
Scanning from PaperPort Hue/Saturation/Lightness Hue is the color your eyes see as reflected from the image, saturation is the strength or purity of a color and determines whether a color is pale or rich, and lightness is the intensity of the color. To adjust the hue/saturation/lightness: 1. Click the Hue/Saturation/Lightness button. The settings in the dialog box are initially set to zero, indicating no change to the original image’s hue, saturation, or lightness. 2.
Scanning from PaperPort Here are some examples of color drop-out: The original with black text on a blue background The original with a red watermark over black text The scanned item with the B Channel (Blue) dropped out The scanned item with the R Channel (Red) dropped out To drop the color out of a black and white, or grayscale image: 1. From the Image Type list, choose Black and White, Halftone, 8-Bit Gray, or 16-Bit Grayscale. 2. Click the Color Drop-out icon. 3.
Scanning from PaperPort Adjusting the Scanner’s Power Saving Time Your scanner has a built-in power saving feature that is set to power down after 45 minutes of idle time. You can change the time before the scanner powers down, from 15 to a maximum of 180 minutes. To adjust the power down time: 1. Right-click the small icon of a scanner on the top-left corner of the Scan Manager desktop and select Set Power Saving from the menu. 2.
Scanning from PaperPort 2. Click the Scan icon on the PaperPort command bar. The Folders pane is replaced by the Scan pane. Scan pane 3. From the Scanner drop-down list, select WIA-XEROX DocuMate 250. 4. In the “Scan what?” section, choose to scan a Document or Photograph. 5. Click Settings to view and change the format for the scanned item’s file name and the file type. The default file type for documents is .pdf and for photographs is .jpg. 6.
Scanning from PaperPort 7. Click the Scan button in the Scan pane. The scan window opens. Use this window to select scanning options and start the scanner. 8. Make sure the Paper source value is set to Document Feeder. 9. Click the button most appropriate for the item you’re scanning. 10. Select a paper size from the Page Size drop-down list. 11. Click Preview to preview the image before scanning. The image is displayed on the right side of the window.
Scanning from PaperPort NOTE: Refer to “The Single Page Items Check Box” on page 25. Fine Tuning Your Scans You can select new settings before you scan an item to fine tune exactly how you want to scan a particular item. To select the scanner settings before you scan: 1. On the scan window, click Adjust the quality of the scanned picture. The Advanced Properties dialog box opens.
Scanning from PaperPort 2. Select the options for scanning. Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the setting Black and White picture or text. Resolution (DPI)—Click the drop-down list and choose the dots per inch (dpi) of the resolution. The maximum resolution is 600 dpi; the minimum is 50 dpi. The higher the dpi setting, the sharper and clearer the scanned image.
Maintenance Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Cleaning the Automatic Document Feeder You may need to clean the ADF feed mechanism if your documents do not feed easily into the ADF, or several feed in at the same time. To clean the ADF: 1. Wet a cotton swab with some isopropyl alcohol (95%). 2. Press the ADF cover release on the top left of the scanner body to open the automatic document feeder cover. 3.
Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. To clear a paper jam: 1. Press the ADF cover release on the top-left of the scanner body to open the automatic document feeder cover. 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the guides to the paper size.
Maintenance Replacing the ADF Pad Assembly The ADF pad spring may wear out and is designed to be a userreplaceable part. Problems with documents feeding into the ADF is an indication that the pad spring may be wearing out. See the “Xerox DocuMate 250 Scanner Parts List” on page 53 for ordering information. To replace the ADF Pad assembly: 1. Press the ADF cover release on the top left of the scanner body to open the automatic document feeder cover. 2.
Maintenance Troubleshooting In addition to the troubleshooting information contained in this section, please see the Readme file on your installation CD. The Readme file contains additional information that may help you diagnose problems with the scanner. If you try the troubleshooting procedures described in this section and in the Readme file, and the scanner still has problems, you may have a malfunctioning scanner. Refer to the technical support card that you received with your scanner.
Maintenance Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? Close any other active applications so that additional memory is available. If you click Continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad”. This allows you to recover the file later. To recover the file, you can import it into PaperPort by using the Import command in the File menu.
Maintenance • For Windows ME or XP, right-click the XEROX DocuMate 250 icon, and select Delete to delete the scanner from the list. 3. Unplug the USB cable from the scanner. 4. Click the Back button in the toolbar to go back to the Control Panel. 5. Double-click the Add/Remove Programs icon. • Windows 98SE or ME: The Add/Remove Programs Properties window opens. Select the Install/Uninstall tab. • Windows 2000 or XP: The Add or Remove Programs window opens.
Maintenance 9. Close all open windows and restart your computer. To uninstall PaperPort 9.0 from Windows 2000 or XP: 1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. 2. Click the Add or Remove Programs icon. The Add or Remove Programs window opens. 3. Select PaperPort 9.0 and click Remove. 4. A message window opens, asking if you are sure you want to remove PaperPort 9.0 from your computer. Click Yes. The PaperPort software is removed. 5.
Maintenance Xerox DocuMate 250 Scanner Specifications Optical resolution Bit depth Maximum item size Minimum item size Scan method ADF specifications Scanning Speed Capacity Paper Thickness Light source Interface Scanner dimensions Height Width Length Weight Operating temperature Relative humidity Power supply Input voltage/frequency Output voltage/watt Power consumption Safety and agency certifications 52 600 x 1200 dpi 48-bit color 8.5” x 14” 3.
Maintenance Xerox DocuMate 250 Scanner Parts List Please use the following part names and numbers when ordering replacements for your scanner.
Maintenance 54 DocuMate 250 Scanner Installation Guide
Index Numerics 24-bit color 26, 38 8-bit gray 26, 38 A ADF pad assembly replace 47 adjust image 25 AutoCrop cropping images 16 automatic color adjustment 34 AutoScan 11 configuring 12 B bit depth 52 black and white 26 brightness 27 brightness slider 27 C CD other software 10 CD-ROM drive 3 color adjustment 32 automatic 34 manual setting 34 color balance 37 color drop-out 38 components 2 computer specifications 3 Configuration dialog box 12 configuring AutoScan 12 editing 17 new configuration 15 new setti
Index N on/off switch 9 output size 28, 30 setup 4 shadow level 35, 36 sharpen image 33 specifications computer 3 monitor 3 status light 9, 48 system requirements 3 P T paper guide 4 paper size 29 PaperPort 20 desktop 22 Scan pane 22 scanning with Windows ME or XP 40 PaperPort desktop thumbnail 24 patterns on picture 32 preferences setting for AutoScan 18 tab 18 preview auto-area 28 thumbnail 24 troubleshooting 48 Twain standard 20 newspaper article 32 O R resolution 27 reverse image 31 RGB 35, 36
