Version 3.
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845 Webster, New York 14580 ©Copyright 2007 by Xerox Corporation. All Rights Reserved.
Table of contents Conventions vii Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety notices ix Electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Disconnect device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tab l e o f c on te n ts Overview 1-1 Identifying the external components . . . . . . . . . . . . . . . . . . . . . 1-2 Ecology Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Electrical Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Dry Ink/Toner Waste Bottle . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Ground Fault Indicator (GFI) circuit breakers . . . . . . . . . . . 1-8 User Interface (UI) . . . . . . . . . . . . . . . . . . . . . . .
Tab l e of c o n te nts Letterhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nonstandard size paper . . . . . . . . . . . . . . . . . . . . . . . . . . Auto Tray Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Auto Paper Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper weight conversion tables . . . . . . . . . . . . . . . . . . . . . .
Tab l e o f c on te n ts Loss of Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Capacity Stacker Stapler 80 (HCSS80) . . . . . . . . . . . . . Identifying HCSS80 Parts . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical/environmental requirements . . . . . . . . . . . . . . . Paper stock specifications . . . . . . . . . . . . . . . . . . . . . . . . Paper Path . . . . . . . . . . . . . . . . . . .
Tab l e of c o n te nts Jam clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Paper tray jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Upper Transport Area jam . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Transport Module jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Exit Module jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Right/left door paper path jams . . . . . . . . . . . . . . . .
Tab l e o f c on te n ts Replacing a Dry Ink/Toner Cartridge. . . . . . . . . . . . . . . . . Adding Fuser Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Waste Dry Ink/Toner Bottle . . . . . . . . . . . . . Replacing a Charge Corotron . . . . . . . . . . . . . . . . . . . . . . When to replace a charge corotron. . . . . . . . . . . . . . . Which charge corotron to replace . . . . . . . . . . . . . . . . Banding samples . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conventions Standardized conventions have been used in this manual to assist you in visually locating and identifying information quickly. Symbols CAUTION: This symbol alerts you to an action that may cause damage to hardware, software, or result in the loss of data. WARNING: Warnings mark alert users to areas of the machine where there is a possibility of personal injury. WARNING: This symbol identifies an area on the machine that is HOT and should not be touched.
C on v e nt i on s The 1 2 3... symbol indicates the beginning of a task or work process you should use to complete a procedure and is followed by the first step of a numbered procedure, task, or work process. NOTE: This symbol calls your attention to information that is helpful, but not essential to complete a procedure or task.
Safety notices This Xerox product and the recommended supplies are designed and tested to meet strict safety requirements. These include safety agency approval and compliance to established environmental standards. Please read the following instructions carefully before operating the product, and refer to them as needed to ensure the continued safe operation of your product. TIP: The safety testing and performance of this product have been verified using Xerox materials only.
S a fe ty n ot ic e s WARNING: Never push objects of any kind into slots or openings on this equipment. Making a contact with a voltage point or shorting out a part may result in fire or electrical shock. If any of the following conditions occur, immediately switch off the power to the machine and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. • The machine emits unusual noises or odors. • The power cord is damaged or frayed.
S af e ty n o ti c e s Laser safety North America This product complies with safety standards and is certified as a Class 1 Laser product under the Center for Devices and Radiological Health (CDRH) of the United States Food and Drug Administration (FDA) implemented regulations for laser products. This product complies with FDA 21 CFR 1940.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. These regulations apply to laser products marketed in the United States.
S a fe ty n ot ic e s Europe (EU) and other markets This product complies with IEC’s safety standard 60825-1 (Edition 1.2) issued August 2001. The equipment complies with laser product performance standards set by governmental, national, and international agencies as a Class 1 Laser Product. It does not emit hazardous radiation as the beam is totally enclosed during all phases of customer operation and maintenance.
S af e ty n o ti c e s Maintenance safety • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your product. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance of the press and could create a dangerous condition. • Use the supplies and cleaning materials only as directed in this manual. Keep all materials out of the reach of children.
S a fe ty n ot ic e s • Do not set up the machine in line with the cold air flow from an air conditioning system. • Do not place containers of coffee or other liquid on the machine. • Do not block or cover the slots and openings on the machine. • Do not attempt to override any electrical or mechanical interlock devices. WARNING: Be careful when working in areas identified with this warning symbol. These areas may be very hot and should not be touched.
Notices Radio frequency emissions FCC in the USA This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
N ot i c es Regulatory information for RFID This product generates 13.56 MHz using an Inductive Loop System as a Radio Frequency IDentification system device (RFID). This system is certified in compliance with European Council Directive 99/5/EC and applicable local laws or regulations as applicable. Safety extra low voltage approval This Xerox product is in compliance with various governmental agencies and national safety regulations.
No ti c e s A full declaration, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Health and Safety The Document Company Xerox Bessemer Road Welwyn Garden City Herts AL7 1HE England Tel Number +44 (0) 1707 353434 WARNING: This system is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations.
N ot i c es It’s illegal in the USA Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1.
No ti c e s 2. Adjusted Compensation Certificates for Veterans of the World Wars. 3. Obligations or Securities of any Foreign Government, Bank, or Corporation. 4. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21.
N ot i c es It’s illegal in Canada Parliament, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies. 1. Current bank notes or current paper money. 2. Obligations or securities of a government or bank. 3. Exchequer bill paper or revenue paper. 4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law. 5.
No ti c e s Environmental notices for Canada Terra Choice Environmental Services, Inc. of Canada has verified that this Xerox product conforms to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment. As a participant in the Environmental Choice program, Xerox Corporation has determined that this product model meets the Environmental Choice guidelines for energy efficiency.
N ot i c es Product recycling and disposal If you are managing the disposal of your Xerox product, please note that the product contains lead and other materials whose disposal may be regulated due to environmental considerations. The presence of lead is fully consistent with global regulations applicable at the time that the product was placed on the market. North America Xerox operates a worldwide equipment take-back and reuse/ recycle program.
No ti c e s European union Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation end-of-life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, contact your local dealer or Xerox representative for end-of-life take-back information.
N ot i c es xxiv Do c u Co l or 8 00 0 /7 00 0 O pe r a to r M a nu a l
1. Overview The DocuColor 8000/7000 is a full color/black and white digital press operating at a speed of either eighty prints per minute (DocuColor 8000) or seventy prints per minute (DocuColor 7000).
1. O ve r v i e w Identifying the external components Use the illustration below to identify external components listed in the table on the next page.
1. O v e r v ie w Part Description Paper Tray 1 Holds 2000 sheets of 24 lb. (90 g/m2) paper. Paper Tray 2 Holds 2000 sheets of 24 lb. (90 g/m2) paper. Transport Module The Transport Module carries the paper from the paper trays to the upper paper path of the digital press. It also routes the paper from the lower paper path of the digital press to the upper paper path of the digital press when duplexing. On/Off Press the Power Switch to the On position to power on the digital press.
1. O ve r v i e w Part Description Control Panel Allows keypad selection of features. Refer to the Control Panel section in this chapter. Dry Ink/Toner Compartment Contains the Dry Ink/Toner cartridges. The cartridge colors from left to right, are black, cyan, magenta, and yellow. Refer to the Maintenance Chapter of this manual for instructions on changing the cartridges. Offset Catch Tray (OCT) Receives completed print job. Sets are offset for easy separation.
1. O v e r v ie w Ecology Module The Ecology Module connected to the back of the DocuColor 8000/7000 contains the environmental components (ozone and dust filters). The Ecology Module is maintained by the Xerox service representative.
1. O ve r v i e w Electrical Module The Electrical Module houses software, printed wiring boards, and power supplies. The Xerox service representative connects a laptop to the twenty-five pin connector on the Electrical Module to load software or run diagnostics. This connector is for the Xerox service representative only; do not connect a computer cable to it. CAUTION: Do not block the vents of the Electrical Module. WARNING: Do not remove the covers or guards that are fastened with screws.
1. O v e r v ie w Dry Ink/Toner Waste Bottle The Dry Ink/Toner Waste Bottle collects the waste dry ink/toner in the printing process. The Dry Ink/Toner Waste Bottle is customer replaceable and located in the rear of the Exit Module. Refer to the Maintenance Chapter of this manual for instructions on changing the Dry Ink/Toner Waste Bottle.
1. O ve r v i e w Ground Fault Indicator (GFI) circuit breakers The digital press is equipped with two safety circuit breakers called a Ground Fault Indicators (GFI). These devices trip if the power to the digital press is interrupted. Ecology Module Fuser GFI Digital Press and SFM GFI Fuser GFI 1- 8 The Fuser receives power through the Fuser GFI. Digital Press GFI The digital press receives power through the Digital Press GFI.
1. O v e r v ie w If power to the digital press is interrupted, • Locate the circuit breakers on the Ecology Module on the back of the digital press next to the toner waste bottle. • If either device is tripped, the switch is in the Off position (down). Flip the switch up. NOTE: If the device trips again or if power is not restored by the above procedure, call your Xerox service representative.
1. O ve r v i e w User Interface (UI) The User Interface (UI) displays messages that indicate the status of the digital press during idle, run, or fault conditions. The UI also displays the default screen selected in the Tools Mode by your System Administrator. The default screen can be either the Job Status or the Machine Status screen.
1. O v e r v ie w Message Area Tabs Message Area The message area at the top of the UI displays messages concerning the digital press status, programming conflicts, or errors. Messages may also provide instructions for the operator. Tabs and Functions Some UI screens display tabs which contain various selectable options. Options are initially set to the factory default settings. These settings can be changed by your System Administrator in Tools Mode.
1. O ve r v i e w Control Panel Your digital press has one of two Control Panels: a Control Panel with words or one with international symbols. The function of each button is described in the table on the following pages. Name 1- 1 2 Function Power Saver Lights up when the digital press is in Sleep Mode, which lowers the Fuser temperature. Press to return to Standby Mode. Job Status Displays a list on the UI of the current jobs and their status.
1. O v e r v ie w Name Function Help Displays additional information useful in completing a task. Clear All The Clear All button is used in the Tools Mode for clearing certain selections or settings. It is also used by the service representative in the diagnostics mode. Pause Press the Pause button to pause the printing process in order to perform certain maintenance procedures such as changing the fuser oil or the dry ink/toner cartridge. You must press Pause again to resume the printing process.
1. O ve r v i e w Job Status When you press the Job Status button, the Job Status screen is displayed. The Job Status screen can be set as the initial screen default by your System Administrator. Information about the job includes Job Type, Current Status, Paper Size, Output Quantity (refers to the output in sheets for a single page job and in sets or stacks for a multiple page job), and total Number of Pages. Jobs are numbered in the order they are received for processing.
1. O v e r v ie w To perform one of the following functions, you must first touch the desired job to select it, then touch one of the buttons below. • Touch Hold Job for a manual hold. When a job is in Hold Job status in the queue, it does not print when it reaches the top of the job queue. It is skipped until it is released or deleted. • Touch Release Job to reactivate a job that is on hold in the queue. If the job is being held due to a resource (paper, dry ink/toner, etc.
1. O ve r v i e w Job names are truncated to sixteen characters on the Job Status screen, which may be fewer characters than are displayed on your color server screen. Indicates total number of pages for the Job List The Up and Down arrow buttons are selectable when the total number of jobs exceeds one page Name 1- 1 6 Function Job List Shows all jobs submitted to the digital press. Hold Job Holds a job in the print queue until released. Release Job Releases a Hold Job to be printed.
1. O v e r v ie w Power Saver Pressing the Power Saver button puts the digital press in a reduced power consumption mode during which the Fuser temperature is lowered. The digital press automatically goes into this mode after no activity occurs for the factory default time of fifteen minutes. This time can be changed in Tools to reflect a value of 1-240 minutes. Refer to the System Administration Guide for further information. Language The Language button toggles the UI text between two preset languages.
1. O ve r v i e w Access The Access button brings up a screen that requires a password to enter the Tools or Auditron screens. Refer to the System Administration Guide for further information on Tools and Auditron features. Machine Status When the Machine Status button on the Control Panel is pressed, the Paper Trays tab screen is displayed by default. The Machine Status screen can be set as the initial screen default by your System Administrator.
1. O v e r v ie w If an optional Second Feeder Module is connected to the digital press, Trays 3 and 4 will appear in the Paper Supply column. Screen Name Function Paper Trays Shows the trays available, and the size, type, weight and level of the paper in the trays. Machine Details Displays the customer support phone number, the serial number of the machine, and access to the Meters screen.
1. O ve r v i e w Machine Details tab This screen provides the telephone number to call for support, the machine serial number and access to the meter counts. Meters keep track of print counts. To view the print count, touch the Meters button on the Machine Details screen. The Billing Meters screen is displayed.
1. O v e r v ie w To reset the meters to zero, touch the Resettable Meters button. On the following screen touch the Reset button. Maintenance tab Touch the Customer Replaceable Unit button on the Maintenance screen to display a list of replaceable items and their status.
1. O ve r v i e w The Customer Replaceable Unit screen displays a gauge or a check mark indicating the level at which the consumable is. For example, the gauges for the dry ink/toner cartridges indicate the amount of toner in each cartridge: • The cartridge is full when all four bars are red. • The cartridge is 3/4 full when three bars are red. • The cartridge is 1/2 full when two bars are red. • The cartridge 1/4 full when one bar is red.
1. O v e r v ie w Your Xerox service representative uses the Service Engineer Replaceable Unit function to check on the status items that are replaced only by the service engineer. These items include the fuser oil and the second bias transfer belt.
1. O ve r v i e w Help Press Help for an overview of the different options displayed in the various tabs on the UI. Audio tones There are three audio tones: • Attention: The Attention Tone sounds six seconds after a scan job has been completed to remind you to remove the document from the Scanner glass. • Button Selection: A single tone indicates that the button you pressed can be selected. A double tone indicates that the button is not available.
1. O v e r v ie w Alert screens An Alert screen has a red bar across the screen when a consumable product, such as Dry Ink/Toner, needs to be replaced. An Alert screen also indicates that the digital press is unable to make prints because of a fault condition. Follow the instructions on the UI to resolve the problem and resume printing.
1. O ve r v i e w Identifying the internal components Charge Corotron Assemblies Paper Transport Drawer Serial Number Label Serial number label If the digital press loses power and it is impossible to access the Machine Details tab for the serial number, open the two main front doors. The serial number label is in the center of the bottom frame of the digital press.
1. O v e r v ie w Transport Module Paper from all trays moves through the Transport Module to the upper paper path in the digital press. The lower paper path carries duplexed sheets through the Transport Module to the digital press upper paper path.
1. O ve r v i e w Paper path in the digital press The paper path transfers an image to the paper and fuses it for both the simplex and duplex selections. It has two areas, the upper paper path and the lower paper path. The upper path is used for both simplexing and duplexing. The lower path is used for duplexing only. The Horizontal Transport 1 decurls the paper when printing duplex.
1. O v e r v ie w Exit Module A completed print passes through the Exit Module to the Offset Catch Tray or other finishing device. The Exit Module contains a Decurler that removes paper curl caused by the fusing process. The Exit Module also contains an Inverter which turns the paper over to image side two when duplexing, or when face down output is selected.
1. O ve r v i e w Relocating the digital press If you need to relocate the digital press, call your Xerox customer representative. The Installation Planning procedure must be conducted for every new site. Customer documentation updates You can get the latest customer documentation updates for your digital press by going to www.xerox.com. Be sure to periodically check this website for the latest information for your digital press.
2. Paper and paper trays Recommended Materials List (RML) Refer to the Color Materials Usage Guide, the Recommended Materials List, and the Speciality Media Guide: Hints and Tips for paper guidelines. The Recommended Materials List and the Speciality Media Guide: Hints and Tips documents are updated on an on-going basis to include new papers and other media. PDF files are available at www.xerox.com. Use the search parameter DocuColor 8000/7000 and follow the path until you reach the files to download.
2. P a p er an d pap e r t r ay s Many factors affect the performance of paper, including room temperature, humidity, paper quality, dust, and the size of the image area. If jams or paper curl problems occur, remove the paper from the paper tray, turn it over, place it back in the paper tray, and resume printing. If the problem is rectified, continue to load your paper in the same manner. If the problem is not rectified, load a new ream of paper and try the process again.
2 . P ap e r a n d pa pe r t r a y s • In a controlled temperature. The temperature in the room where paper is stored has a significant effect on how that paper performs in the machine. Optimum paper storage temperature is 68-76° F (20-24.4° C). For additional paper handling information, refer to the Color Materials Usage Guide. Cutting and trimming paper Proper cutting of the paper is important.
2. P a p er an d pap e r t r ay s Paper trays Paper Trays 1 and 2 are the standard paper trays for the basic configuration of the digital press. The following figure shows the paper path from trays 1 and 2 through the Transport Module.
2 . P ap e r a n d pa pe r t r a y s Paper guidelines For the best results, remember the following: SEF LEF • Do not load paper or other materials above the MAX line on the rear paper guide. • Do not store extra reams of paper in the paper trays. • Do not use wrinkled, torn, curled, or folded paper. • Use the paper sizes and weights shown in the Recommended Materials List. • Follow the suggestions in the Specialty Media Guide: Hints and Tips.
2. P a p er an d pap e r t r ay s Curl When paper is exposed to heat, the paper loses moisture and curls toward the heat source. High coverage jobs tend to curl more due to the toner plastification effect on the paper surface. The system tries to reduce this by using mechanical devices within the paper path called decurlers.
2 . P ap e r a n d pa pe r t r a y s Paper specifications Paper All Paper Trays Minimum Paper Size 182mm x 182mm (7.16 x 7.16”) Maximum Paper Size 320mm x 488mm (12.6 x 19.2”) Standard Sizes B5 LEF/SEF B4 SEF 8 x 10” LEF 8.5 x 13” SEF 11 x 17” SEF Kai8 SEF 12.6 x 17.7” SEFX Paper Weight Range 60 - 300 g/m2 TransparenciesH Yes (A4 LEF or 8.5 x 11” LEF) LabelsH Yes Transfer PaperH No Coated Paperu b Yes Tabbed InsertsD Yes Drilled Yes: 2, 3, 4 hole X A4 LEF/SEF A3 SEF 8.
2. P a p er an d pap e r t r ay s Tray capacity All paper trays have a capacity of 2000 sheets of 24 lb. (90 g/m2) paper. Duplexing The DocuColor 8000/7000 duplexes prints from all paper trays up to 220 g/m2. The system does not duplex media larger than 12.6 x 18 inch (321.1 x 458.1 mm). Transparency guidelines Transparencies can be run from all the paper trays. Use only the transparencies recommended: • Xerox Removable Paper Stripe: USA and Canada, 3R5765; Xerox Europe, 3R93179.
2 . P ap e r a n d pa pe r t r a y s Tabbed inserts Tabbed Inserts can be loaded into the paper trays as NonStandard paper. • When loading, the non-tabbed, short edge of the tabbed insert should be the lead edge to the digital press. • If a jam occurs while running tabbed sets, there is no recovery procedure. • • The size of the tabbed insert should be 9 x 11 inch (229 x 279 mm) for letter size tabs (223.5 x 296 mm for A4 equivalent tabs).
2. P a p er an d pap e r t r ay s Drilled paper Three-hole drilled paper can be run from all the trays either LEF or SEF with the holes facing any direction. NOTE: If you are stapling 3-hole drilled paper with the optional High Capacity Stacker Stapler 80 (HCSS80), refer to the Accessories chapter for paper loading instructions, based on the position of the staple.
2 . P ap e r a n d pa pe r t r a y s Letterhead Different inks and dry inks/toners are used to produce preprinted letterhead that may not pass through the digital press intact. Refer to the Specialty Media Guide: Hints and Tips for information on using preprinted letterhead paper. Nonstandard size paper Nonstandard size paper is identified as any paper for which there is no paper guide setting within the minimum and maximum sizes for the trays: 7.16 to 12.6 inch LEF or 7.16 to 19.
2. P a p er an d pap e r t r ay s Auto Tray Switching When Auto Tray Switching (ATS) is activated in the Tools Mode, the digital press automatically switches to another tray containing paper of the identical size, weight, type, and feeding orientation (SEF or LEF) when the tray being used is empty. Refer to the System Administration Guide for the instruction on enabling ATS. Auto Paper Selection Auto Paper Selection (APS) can be enabled in the Tools Mode.
2 . P ap e r a n d pa pe r t r a y s Loading paper Use this procedure to load paper in any paper tray. 1. Pull out the tray slowly until it stops. 2. Load the correct size paper into the tray in the correct feeding orientation. Refer to the orientation labels on each tray. • Load the paper seam side (the side on which the ream of paper is sealed) up in all the trays. • Do not load materials above the MAX line located on the rear Edge Guide.
2. P a p er an d pap e r t r ay s • Press the selection button until the light next to the correct weight is illuminated. • Refer to the Paper Weight Conversion Tables in this chapter to convert pounds to grams. 5. Select Transparency if you are running transparencies. 6. Select Non-Standard paper if the size indicators for the paper guides inside the tray do not show the size of the paper you are loading. 7. Select Coated or Uncoated paper.
2 . P ap e r a n d pa pe r t r a y s Paper trays air adjustment: Blowers help control the environmental conditions in the paper trays to ensure optimum print capability: 8. • Each paper tray has two blowers and two fans. The blowers are located in the front of each tray, while the two fans are located on the right-side of the tray.
2. P a p er an d pap e r t r ay s Paper weight conversion tables Specific weight conversion Grammage g/m2 Xerographic Bond, Writing, pounds 17 x 22” - 500 sheets Offset, Text, Book, pounds 25 x 38”500 sheets Cover, pounds 20 x 26” 500 sheets Index, pounds 25.5 x 30.5” - 500 sheets Bristol and Tag, pounds 22.5 x 28.
2 . P ap e r a n d pa pe r t r a y s Weight conversion ranges Xerographic Bond, Writing, pounds 17 x 22” 500 sheets Offset, Text, Book, pounds 25 x 38” 500 sheets 60 - 80 17 - 21 43 - 54 81 - 105 22 - 28 106 - 135 Index, pounds 25.5 x 30.5” - 500 sheets Bristol and Tag, pounds 22.5 x 28.
2.
3. Accessories NOTE: The optional High Capacity Feeder for the DocuColor 2060/2045 may be used with the DocuColor 8000/7000. When connected, it will appear as “Tray 3” on the feature selection screens. Trays 3 and 4 (Second Feeder Module) The Second Feeder Module is an optional feeding device that contains Trays 3 and 4. This module holds the same number and types of substrates as the First Feeder Module (FFM), which contains Trays 1 and 2.
3.
3. A c c es s o r i e s Paper path Paper feeds from the right side of the trays. Sheets move from the transport area behind the right door of the SFM to the Upper Transport area above Paper Trays 1 and 2, then through the Transport Module and into the press.
3. A c c e s s or ie s Paper guidelines For the best results, remember the following: • Do not load paper or other materials above the MAX line on the rear paper guide. • Do not store extra reams of paper in the paper trays. • Do not use wrinkled, torn, curled, or folded paper. • Use the paper sizes and weights shown in the Recommended Materials List. • Follow the suggestions in the Specialty Media Guide: Hints and Tips. • Do not mix sizes or weights of paper in a paper tray.
3. A c c es s o r i e s Paper Specifications Paper All Paper Trays Minimum Paper Size 182mm x 182mm (7.16 x 7.16”) Maximum Paper Size 320mm x 488mm (12.6 x 19.2”) Standard Sizes B5 LEF/SEF B4 SEF 8 x 10” LEF 8.5 x 13” SEF 11 x 17” SEF Kai8 SEF 12.6 x 17.7” SEF1 Paper Weight Range 60 - 300 g/m2 Transparencies2 Yes (A4 LEF or 8.5 x 11” LEF) Labels2 Yes Transfer Paper2 No Coated Paper3 4 Yes Tabbed Inserts5 Yes Drilled Yes: 2, 3, 4 hole 1Refer A4 LEF/SEF A3 SEF 8.5 x 11” LEF/SEF 8.
3. A c c e s s or ie s Loading paper There are three settings at the top front of the paper trays that must be selected so the system can make adjustments that affect the throughput performance and image quality of your prints. • Paper Size: Non-Standard or Standard Select Non-Standard Paper if the size indicators for the paper guides inside the tray do not show the size of the paper you are loading. • Paper Weight: Transparency or weight ranges.
3. A c c es s o r i e s Paper trays air adjustment Blowers help control the environmental conditions in the paper trays to ensure optimum print capability: • Each paper tray has two blowers. The lead edge blower is on at all times and produces heated air if one of the following selections are made: Coated paper, Transparencies, or plain paper 106 g/m2 or heavier. The trail edge blower is on at all times and does not produce heated air.
3. A c c e s s or ie s Jam clearance A paper jam anywhere in the digital press is indicated by a message on the UI. Follow the instructions displayed to clear the jam in the area or areas displayed on the screen and to resume printing. Jam clearance instructions are also provided in the Problem Solving chapter. Physical characteristics Size 41.7 inches/1060 mm W x 29.5 inches/750 mm D x 38 inches/969 mm H. Weight 551 pounds/250 Kg.
3. A c c es s o r i e s High Capacity Stacker 80 The High Capacity Stacker 80 (HCS80) is an optional finishing device that provides stacking and offsetting capabilities for output to a Stacker Tray. The HCS80 connects to the right side of the digital press and replaces the Offset Catch Tray. The Stacker Tray has a capacity of 3500 sheets of 24 lb (90 g/m2) centerline paper (or 370 mm high). The Top Tray has a capacity of 250 sheets of 24 lb 90 gm2 centerline paper.
3. A c c e s s or ie s With the HCS80 you can: • Select Offset Mode when collated sets are sent to the Stacker Tray. • Send documents to the top tray. • Send sets of different sizes to either the Stacker Tray or the top tray. NOTE: Do not stack larger sets on top of smaller sets. Jams could result. 3- 1 0 • Send a sample set to the top tray. • Chain two stackers to the digital press and send collated sets to Stacker 1, Stacker 2 or Both Stackers.
3. A c c es s o r i e s Identifying the parts Control panel 7 6 8 9 5 1 Name 2 3 4 Function 1 Ready light The Ready light blinks during initialization and is constant when the HCS80 is in use or in standby mode. 2 Sample set button Press to have the HCS80 deliver the next collated set to the top tray. 3 Unload button Press once to lower the Stacker Tray and unlock the front door.
3. A c c e s s or ie s Name Function 5 Wait light Blinks when the Stacker Tray is moving up or down. 6 Fault code display Displays a code when a fault occurs in the HCS80. Refer to the HCS80 fault code table located in the Problem Solving section of this chapter. 7 Top tray jam area Blinks when there is a jam. 8 Bypass jam area Blinks when there is a jam. 9 Stacker tray jam area Blinks when there is a jam or the door is open.
3. A c c es s o r i e s Cooling fan The HCS80 is equipped with a cooling fan that you can switch on and off as required. The cooling fan is located inside the front door: HCS80 Cooling Fan The cooling fan is normally Off. The fan must be switched On when you are using coated paper than weighs 120 g/m2 (80 lb.) or greater. For coated paper than weighs less than 120 g/m2 (80 lb.) and for uncoated paper, the fan should be switched Off.
3. A c c e s s or ie s To switch On the cooling fan, perform the following steps: 1. Open the front door of the HCS80. 2. Press the cooling fan power switch to the On position. HCS80 Power switch KEY POINT: Only switch on the cooling fan when running paper that weighs 120 g/m2 (80 lb.) or greater. NOTE: Remeber to switch off the fan after your job(s) finsihes and when running paper that weigh less than 120 g/m2 (80 lb.).
3. A c c es s o r i e s Paper path . KEY POINT: Labels must be sent to the Top Tray. Top Tray Sheets are transported to the Top Tray: • When sheets are purged after a paper jam. • When the Sample Set button is selected. • When selected as an Output Location. Top Tray Bypass From the digital press Stacker Tray Cart Cart Stacker Stacker Tray Collated sets are transported to the Stacker Tray.
3. A c c e s s or ie s Paper guidelines • Stacker Tray will accept 64-280 g/m2 (either coated or uncoated stock) with the possibility of degraded stock quality and increased jam rate • Transparencies may be run to either the Top Tray or the Stack Tray. Stack height should be limited to 100 transparencies. • Coated paper lighter than 100 g/m2 may not run as reliably as coated paper heavier than 100 g/m2. • Non-standard papers longer than 305 mm (12") in the feed direction require 210 mm (8.
3. A c c es s o r i e s Paper specifications Paper Size Output Industry Designation Inches Orientation Stacker Tray 60 - 300g/m2 Bypass 60 - 300 g/m2 Top Tray 60 - 300 g/m2 B5 7.2 x 10.1 SEF Yes Yes Yes B5 7.2 x 10.1 LEF Yes Yes Yes A4 8.3 x 11.7 SEF Yes Yes Yes Letter 8.5 x 11 SEF Yes Yes Yes 8.5 x 13 SEF Yes Yes Yes Legal 8.5 x 14 SEF Yes Yes Yes B4 10.1 x 14.3 SEF Yes Yes Yes 11 x 14.9 SEF Yes Yes Yes Tabloid 11 x 17 SEF Yes Yes Yes A3 11.
3. A c c e s s or ie s Unloading the Stacker Tray Use the following procedure to unload the Stacker Tray when it is full, or you want to retrieve a job that has been completed. 1. Press the Unload button on the Stacker Control Panel. The Wait light blinks until the Stacker Tray has reached the down position. 2. Open the front door when the Unload Light illuminates. 3. Position the securing bar on top of the stacked paper. 4. Pull the Stacker Cart straight out. 5. Remove the securing bar. 6.
3. A c c es s o r i e s Selecting Features For jobs coming through the network, refer to the documentation that came with your color server for information on how to select stacker options on the print driver screens. How to Enable Automatic Output Switching If your system configuration contains two stackers, you have the option to enable Automatic Output Switching. With Automatic Output Switching, the digital press automatically selects a usable Stacker Tray to deliver your collated sets.
3. A c c e s s or ie s Using a DFA Finishing Device A DFA (Digital Finishing Architecture) finishing device can be connected directly to the digital press, or the HCS80. All DFA devices are installed by your Xerox service representative. Once installed, the UI screens provide Finishing Module selections. For jobs coming through the network, refer to the documentation that came with your color server for information on how to select DFA options on the print driver screens.
3. A c c es s o r i e s Clear Bypass area jam Perform the following steps to clear the HCS80 jam in the Bypass area and resume printing. 1. Remove any paper from the Top Tray. 2. Lift the HCS80 Top Cover. 3. Lift the green handle, or handles, indicated on the UI and remove all paper in the Bypass area. Remove paper only from the areas indicated. 4. Close each green handle. 5. Close the HCS80 Top Cover. 6.
3. A c c e s s or ie s Clear Top Tray and Stacker Tray paper jams To clear the Top Tray, remove all paper from the Top Tray. Perform the following steps to clear a jam from the Stacker Tray area and resume printing. 1. Press the Unload button on the Stacker Control Panel. The Wait light blinks until the Stacker Tray has reached the down position. 2. Open the front door when the Unload Light illuminates. 3. Position the securing bar on top of the stacked paper. 4. Pull the Stacker Cart straight out. 5.
3. A c c es s o r i e s Problem Solving If, after following the recommended solutions, the problem persists, call for assistance. The Fault Codes described below appear on the HCS80 display panel. Fault Code Cause Solution 212 100 212 110 212 120 212 130 212 140 212 900 Paper jam A jam occurred during feeding. Remove sheets from jam clearance areas. Open and close the top cover and front door. A purge sheet may eject to the top tray.
3. A c c e s s or ie s Loss of Power If power is interrupted to the HCS80: • Ensure the power cord is plugged in to the proper wall receptacle. • Ensure that the digital press power is on and the Ground Fault Indicator is in the On position. • If the power has not been restored by the above procedure, call Xerox Customer Support. Also call your Xerox service representative if the loss of power to the HCS80 seems to be frequent or excessive.
3. A c c es s o r i e s High Capacity Stacker Stapler 80 (HCSS80) The High Capacity Stacker Stapler 80 (HCSS80) is an optional finishing device which provides stacking with offset and single or dual stapling output capabilities. Sets of up to fifty sheets of 64-80 g/m2 may be stapled. The HCSS80 must be connected to the right end of the digital press, replacing the Offset Catch Tray. The Stack Tray has a capacity of 2000 sheets of 17-21 lb. (64-80 g/m2) paper.
3. A c c e s s or ie s Control Panel 4 5 3 1 Name 3- 2 6 2 Function 1 Ready Indicator The Ready Indicator blinks when the digital press is being initialized. The Ready Indicator is constant when in use or in standby. 2 Staple Indicator The Staple Indicator blinks when the staple level in the stapler is low. The Staple Indicator is constant when the stapler is empty. 3 Keypad The keypad, including the C button, is used only by the Xerox service representative.
3. A c c es s o r i e s Electrical/environmental requirements Western Hemisphere: 115 VAC, 15 amp, for 60 Hz. and 220 VAC, 10 amp for 50 Hz installations. Europe: 200-240 Volt 10 amp 50 Hz service outlet. The HCSS80 requires a separate power source from the digital press. Environmental requirements Minimum Maximum Temperature: 10º C (50º F) 32º C (90º F) Relative Humidity (% RH): 5% 85% Altitude: Not applicable Anything greater than 2000 meters (6560 ft.
3. A c c e s s or ie s Paper Size Name Inches Output MM Orientation Stack Tray 50 sheet maximum for Stapling* Top Tray 17-59 lb. (60-220 g/m2) Staple Position 17-75 lb. (60300 g/m2) JIS B5 7.2x10.1 182 x 257 SEF Yes Portrait Yes A4 8.3x11.7 210 x 297 SEF/LEF Yes Portrait/ Landscape Yes Letter 8.5x11 216 x 279 SEF/LEF Yes Portrait/ Landscape Yes 8.5x13 216 x 330 SEF Yes Portrait/ Landscape Yes 8.5x14 216 x 256 SEF Yes Portrait/ Landscape Yes 10.1x14.
3. A c c es s o r i e s Paper Path Control Panel Top Tray Offset Stacker Stapler Tray Staple Cartridge As media enters the HCSS80, it is fed to the Top Tray or to the Offset Stacker Stapler Tray, depending on your selections.
3. A c c e s s or ie s Using the HCSS80 Use the HCSS80 by sending a document through the network and making your selections under Job Properties/Parameters. If you are sending a job through the network, refer to the manuals that came with your color server for information on how to set the job Properties/Parameters when using the HCSS80. Hints and tips • The HCSS80 cannot staple jobs with mixed sizes of paper. • The stacking may be skewed on the output from mixed size paper jobs.
3. A c c es s o r i e s Paper specifications for stapling The following chart shows the stapling details for paper size, orientation, destination, and staple position. Numbers have been rounded up or down. Staple Positions marked with an "O" may be selected in the position indicated. Positions marked with an "x" are not available for stapling.
3. A c c e s s or ie s Staple Positions Size: Inches (mm) Staple Position 1 (Front Corner) Staple Position 2 (Rear Corner) SEF SEF LEF LEF Dual Staple SEF LEF 7.2x10.1 JIS B5 (182x257) 8x10 (203x254) 8x5x11 (216x279) A4 8.5x13 (216x330) 8.5x14 (216x356) 10.1x14.3 JS B4 (257x364) 10.5x15.3 Kai 16 (267x388: Asian market size) 10.5x7.
3. A c c es s o r i e s Size: Inches (mm) Staple Position 1 (Front Corner) Staple Position 2 (Rear Corner) SEF SEF LEF LEF Dual Staple SEF LEF 11x17 (279x432) A3 12x18 (305x457) 12.6x17.
3. A c c e s s or ie s Stapling capacity for different paper types and weights Following is the staple capacity for various types and weights of paper. Paper Weight Coated Uncoated Mix Sizes 64–80 g/m2 50 50 No 81–105g/m2 42 42 No 106–135 g/m2 31 31 No 136–186 g/m2 26 26 No 187–220 g/m2 18 18 No 221–300 g/m2 No * No * No Transparencies No No No * 221 to 300 g/m2 paper, either coated or uncoated, cannot be stapled. These weights will be stacked in the Top Tray.
3. A c c es s o r i e s Jam Clearance A paper jam in the HCSS80 is indicated by a message on the digital press Touch Screen. The HCSS80 Control Panel display illuminates the area where the jam has occurred. 1 2 3 Read the following steps for more information on how to clear a jam. 1. Open the HCSS80 Front Door. There are three possible jam areas as indicated in the photo above. Handle one moves down, handle two moves to the right, and handle three moves up. 2.
3. A c c e s s or ie s Ordering and Loading Staples You can order new staple cartridges through the system you normally use for ordering Xerox supplies. The cartridge number to order is 8R12799. You should keep a supply on hand so production is not interrupted while you are waiting for staples to be shipped. 2 Gray Handle 1 1. Open the front door of the HCSS80. 2. Push the yellow (1) lever down with your left hand. Grasp the grey handle on the cartridge unit and pull it towards you until it stops.
3. A c c es s o r i e s HCSS80 Maintenance Cleaning the HCSS80 Do not clean any area inside of the HCSS80. If the HCSS80 covers require cleaning, dampen a paper towel or soft, clean cloth with a liquid, nonabrasive glass cleaner or water. To avoid damage to the HCSS80, do not pour or spray the cleaner or water directly onto the HCSS80. Always apply the liquid to the cloth first.
3. A c c e s s or ie s Problem Fault Code 112-130 Jam indicated in HCSS80, but is also in Exit Module. Fault Code 112-130 Jam indicated in HCSS80. Fault Code 112-110 Fault Code 052-310 Fault Code 052-321 Fault Code 052-320 Fault Code 052-312 Ready Indicator does not illuminate 3- 3 8 Cause Paper is jammed over both the Exit Module and HCSS80 sensors. Paper is jammed between the Exit Module and the HCSS80 sensors.
3. A c c es s o r i e s Problem Poor Stacking: Cause Mixed sizes of paper Run separate jobs and empty stacker. High paper curl • Adjust digital press decurler. • Flip paper in digital press paper tray(s). • Rotate paper in the digital press paper tray(s). • Check for obstruction in the stacker stapler paper path. • Ensure that all transports and baffles are properly seated. Mechanical obstruction Paper Jams: Solution Use Top Tray Deselect offset or restart job to the Top Tray.
3. A c c e s s or ie s NOTE: To undock the HCSS from the digital press, reach into the circular area near the bottom of the HCSS for the Undocking Lever. Refer to the picture below. Undocking Lever inside here Pull the lever toward you and hold it in position while moving the HCSS a small distance (25.4mm, 1in.) away from the press. Release the lever and continue to move the HCSS as far as required.
3. A c c es s o r i e s Common Stacker/Stapler (CSS) The Common Stacker/Stapler (CSS) is an optional finishing device which provides stacking with offset and single or dual stapling output capabilities. Sets of up to fifty sheets of 64-80 g/m2 may be stapled. The CSS must be connected to the right end of the digital press, replacing the Offset Catch Tray. The CSS Stack Tray has a capacity of 2000 sheets of 17-21 lb. (64-80 g/m2) paper.
3. A c c e s s or ie s Control Panel 4 3 5 1 Item Number 3- 4 2 Name 2 Function 1 Ready Indicator The Ready Indicator blinks when the digital press is being initialized. The Ready Indicator is constant when in use or in standby. 2 Staple Indicator The Staple Indicator blinks when the staple level in the stapler is low. The Staple Indicator is constant when the stapler is empty. 3 Keypad The keypad, including the C button, is used only by the Xerox service representative.
3. A c c es s o r i e s Electrical/environmental requirements Western Hemisphere: 115 VAC, 15 amp, for 60 Hz. and 220 VAC, 10 amp for 50 Hz installations. Europe: 200-240 Volt 10 amp 50 Hz service outlet. The stacker/stapler requires a separate power source from the digital press. Environmental requirements Minimum Maximum Temperature: 10º C (50º F) 32º C (90º F) Relative Humidity (% RH): 20% 80% Altitude: Not applicable Anything greater than 2000 meters (6560 ft.
3. A c c e s s or ie s Refer to the following chart for information on accepted media types. Paper Size Output CSS Stack Tray 17-59 lb. (60-220 g/m2) Name Inches MM CSS Top Tray Orientation Can feed to the Stack Tray? Yes/No Staple Position (50 sheet maximum for Stapling*) 17-75 lb. (60-300 g/m2) JIS B5 7.2x10.1 182 x 257 SEF Yes Portrait Yes A4 8.3x11.7 210 x 297 SEF/LEF Yes Portrait/ Landscape Yes Letter 8.5x11 216 x 279 SEF/LEF Yes Portrait/ Landscape Yes 8.
3. A c c es s o r i e s Paper Path Control Panel Top Tray Offset Stacker/ Stapler Tray Staple Cartridge As media enters the CSS, it is fed to the CSS Top Tray or to the CSS Offset Stacker/Stapler Tray, depending on your selections.
3. A c c e s s or ie s Using the stacker/stapler Use the CSS by sending a document through the network and making your selections under Job Properties/Parameters. If you are sending a job through the network, refer to the manuals that came with your color server for information on how to set the job Properties/Parameters when using the CSS. Hints and tips • The CSS cannot staple jobs with mixed sizes of paper. • The stacking may be skewed on the output from mixed size paper jobs.
3. A c c es s o r i e s Paper specifications for stapling The following chart shows the stapling details for paper size, orientation, destination, and staple position. Numbers have been rounded up or down. Staple Positions marked with an “O” may be selected in the position indicated. Positions marked with an “X” are not available for stapling.
3. A c c e s s or ie s Staple Positions Size: Inches (mm) Staple Position 1 (Front Corner) Staple Position 2 (Rear Corner) SEF SEF LEF LEF Dual Staple SEF LEF 7.2x10.1 JIS B5 (182x257) 8x10 (203x254) 8x5x11 (216x279) A4 8.5x13 (216x330) 8.5x14 (216x356) 10.1x14.3 JS B4 (257x364) 10.5x15.3 Kai 16 (267x388: Asian market size) 10.5x7.
3. A c c es s o r i e s Size: Inches (mm) Staple Position 1 (Front Corner) Staple Position 2 (Rear Corner) SEF SEF LEF LEF Dual Staple SEF LEF 11x17 (279x432) A3 12x18 (305x457) 12.6x17.
3. A c c e s s or ie s Stapling capacity for different paper types and weights Following is the staple capacity for various types and weights of paper. Paper Weight Coated Uncoated Mix Sizes 64–80 g/m2 50 50 No 81–105g/m2 42 42 No 106–135 g/m2 31 31 No 136–186 g/m2 26 26 No 187–220 g/m2 18 18 No 221–300 g/m2 No * No * No Transparencies No No No * 221 to 300 g/m2 paper, either coated or uncoated, cannot be stapled. These weights will be stacked in the Top Tray.
3. A c c es s o r i e s Jam Clearance A paper jam in the stacker/stapler is indicated by a message on the digital press UI. The stacker/stapler Control Panel display illuminates the area where the jam has occurred. 1 2 3 Read the following steps for more information on how to clear a jam. 1. Open the stacker/stapler Front Door. There are three possible jam areas as indicated in the photo above. Handle 1 moves down, Handle 2 moves to the right, and handle 3 moves up. 2.
3. A c c e s s or ie s Ordering and Loading Staples You can order new staple cartridges through the system you normally use for ordering Xerox supplies. The cartridge number to order is 8R12799. You should keep a supply on hand so production is not interrupted while you are waiting for staples to be shipped. 2 Handle 1 3- 5 2 1. Open the front door of the stacker/stapler. 2. Push the Lever 1 down with your left hand. Grasp the handle on the cartridge unit and pull it towards you until it stops.
3. A c c es s o r i e s Stacker/stapler Maintenance Cleaning the stacker/stapler Do not clean any area inside of the stacker/stapler unless otherwise directed by Xerox. If the stacker/stapler covers require cleaning, dampen a paper towel or soft, clean cloth with a liquid, nonabrasive glass cleaner or water. To avoid damage to the stacker/stapler, do not pour or spray the cleaner or water directly onto the stacker/stapler. Always apply the liquid to the cloth first.
3. A c c e s s or ie s Problem Cause Fault Code 112-130 Jam indicated in stacker/stapler, but is also in Exit Module. Paper is jammed over both the Exit Module and stacker/stapler sensors. Fault Code 112-130 Jam indicated in stacker/stapler. Fault Code 112-110 Fault Code 052-310 Fault Code 052-321 Fault Code 052-320 Fault Code 052-312 Ready Indicator does not illuminate 3- 5 4 Solution • Open the stacker/stapler door. • Clear any visible jams.
3. A c c es s o r i e s Problem Poor Stacking: Cause Mixed sizes of paper Run separate jobs and empty stacker. High paper curl • Adjust digital press decurler. • Flip paper in digital press paper tray(s). • Rotate paper in the digital press paper tray(s). • Check for obstruction in the stacker stapler paper path. • Ensure that all transports and baffles are properly seated. Mechanical obstruction Paper Jams: Solution Use Top Tray Deselect offset or restart job to the Top Tray.
3. A c c e s s or ie s NOTE: To undock the stacker/stapler from the digital press, reach into the circular area near the bottom of the stacker/stapler for the Undocking Lever. Refer to the picture below. Location of Undocking Lever Pull the lever toward you and hold it in position while moving the stacker/stapler a small distance (25.4mm, 1in.) away from the press. Release the lever and continue to move the stacker/stapler as far as required.
4. Problem solving When a problem occurs with your digital press, instructions appear on the UI. Refer to the information in this chapter to help resolve the problem. General problems If the digital press has a loss of power and you cannot access the Machine Details screen to get the serial number, open the two main front doors. The serial number label is in the center of the bottom frame of the digital press.
4. P r o b le m s o l v i ng Problem The digital press does not power on. Prints are not on desired paper size. Paper is misfed or wrinkles repeatedly. 4- 2 Suggested solutions • Ensure the power cord is plugged into the receptacle correctly. • Ensure the power switch inside the front left door is set to the ON position. • Check the GFI circuit breakers.
4 . P r o b le m s o l vi n g Problem The Touch Screen does not respond to a touch command. Transparencies are too oily. Multiple sheets feed from the paper trays. Suggested Solution • Press Clear All on the Control Panel. • Touch a selectable button on the UI. A slight pressure is required to cause the digital press to react. • If the problem persists, open the Front Door of the digital press. Close the Front Door and make a selection on the UI.
4. P r o b le m s o l v i ng Problem Paper jams when exiting the Paper Trays Output jams when exiting the digital press to the Offset Catch Tray Excessive paper curl Suggested Solution • Ensure that the edge guides of the paper tray fit snugly against the paper stack. • Do not fill the paper trays above the MAX fill line indicator. • Close the tray slowly to avoid shifting the paper stack.
4 . P r o b le m s o l vi n g Problem Suggested Solution Excessive paper curl (continued). Paper curl may be a result of an attempt to print on thicker paper or on paper stock that is less sensitive to moisture. It is difficult to perform secondary operations on the output prints, such as writing on them or using adhesives. This problem is caused by the oil used in the fusing process.
4. P r o b le m s o l v i ng Jam clearance If a jam occurs, the digital press stops printing and a message is displayed on the UI. Follow all instructions displayed completely and in sequence. Refer to this chapter for additional information to resolve the problem. If power is interrupted during the printing process, it is imperative that you clear all other jam areas before you open and clear areas behind the Right and Left Front Doors of the digital press.
4 . P r o b le m s o l vi n g Paper tray jams CAUTION: Be careful of the Feed Heads and the Feed Rolls. They can be damaged with rough treatment. SFM Transport Area Tray 3 Upper Transport Area Transport Module Tray 1 Tray 2 Tray 4 The UI displays an animation showing the tray containing the jam. 1. Open the tray with the jam. CAUTION:If you hear paper tearing, stop opening the tray.
4. P r o b le m s o l v i ng Upper Transport Area jam Jams occur in this area only when the Second Feeder Module containing Trays 3 and 4 is connected. 1. Pull out the Transport Area drawer above Tray 1. 2. Lift up the handle. 3. Remove all jammed paper. 4. Return the drawer to its original position. 5. Follow the instructions on the UI to clear other areas or to resume your print job.
4 . P r o b le m s o l vi n g Transport Module jams Open the areas in the Transport Module indicated on the UI. Carefully remove all jammed paper. 3a 7c 3b 7b 7a 1. Open the Transport Module door. 2. Grasp the green handles 3a, squeeze and move it to the right. 3. Carefully remove all jammed paper.
4. P r o b le m s o l v i ng 4. Reposition handles 3a. 5. Lift up green handles 3b. 6. Carefully remove all jammed paper and return handles 3b to the original position. 7. Follow the UI messages and, if required, lift handles 7a and remove all jammed paper. Return handles 7a to the original position. 8. Squeeze handles 7b and lower to the right. Remove all jammed paper. Return handles 7b to the original position. 9. Squeeze handles 7c and lower to the left. Remove all jammed paper.
4 . P r o b le m s o l vi n g Exit Module jams Follow the instructions on the UI to clear jams from all the areas indicated in the Exit Module. The following picture shows the areas where jams could be located. 8a 8b 8e 8c 8d 8f 8g Follow the instructions on the UI to restart your print job.
4. P r o b le m s o l v i ng Right/left door paper path jams Always follow the instructions on the UI to locate and clear jams. KEY POINT: It is imperative that you clear all other jam areas before you open and clear the Right and Left Front Door areas. 4a 4b 4c 4 4d 4e CAUTION: Be careful when clearing jams in the Fuser area, The Fuser is extremely hot and will cause injury. 1. Open the Right and Left Front Doors when directed to by a UI message. 2.
4 . P r o b le m s o l vi n g 6. The Fuser area is on the right hand side of the Paper Transport module. Lift handle 4c on the right hand side and pull to open. 7. Lift up handle 4d until it stops and clear any jammed paper. Rotate knob 4e in the direction of the arrow on the knob to clear any paper that is caught. NOTE: Occasionally a sheet of paper wraps around the heat roll. (The heat roll is visible when handle 4d is up).
4. P r o b le m s o l v i ng Jam clearance with 2-sided printing When printing 2-Sided output, the UI will direct you to clear the following areas if a jam occurs. 6 5 CAUTION: Be careful when clearing jams in the Fuser area, The Fuser is extremely hot and will cause injury. 1. Lift handles 5 and 6 and clear any paper in the areas. CAUTION:Paper can rip if not pushed back before removing it from under the lip of this area. 2. Push the paper back until you see the front edge, then remove the paper. 3.
4 . P r o b le m s o l vi n g Fault Codes When there is a problem with the digital press or an accessory, refer to the UI where the Fault Code and a solution will be displayed. Follow all steps until the problem is corrected. If the problem persists, call one of the following numbers for assistance. Follow the instructions below before calling for service. 1. Be prepared to provide a complete description of the problem to the service operator.
4.
5. Technical Data Digital Press Specifications Electrical Power Specifications 200-240V - 50/60 Hz Single phase - Three wire plus safety ground Current service - 30 Amp sole use @ 200V to 240V, 60Hz Range (line to neutral) - 200 V minimum to 240 V maximum Frequency - 50/60 Hz Power Consumption Standby - 2.8 kW Run - 6 kW Power Saver - 45W Warm-up Time Within 7 minutes from power on or from Power Saver Mode. First Print Out Time 16 seconds maximum.
5. Te c h ni c a l Da ta Environmental Requirements The DocuColor 8000/7000 will enter the Power Saver mode after 15 minutes of no activity on the machine. The factory default time of 15 minutes can be changed in the Tools Mode. Ambient Temperature and Humidity 10 to 32°C, 15 to 85% RH 50 to 90°F, 15 to 85% RH NOTE: Above 82°F (28°C), reduced humidity is required to maintain the specified performance. Altitude Normal operation: 0 to 2,500 meters (0 to 8,200 feet).
5. Te c hn i c al Da ta Noise Levels Continuous Noise Impulse Noise Standby 55 dB N/A IOT Operation 78 dB 83 dB Full System Operation 81 dB 89 dB Ozone Emissions Not to exceed 0.015 mg/m3 Dust 0.
5. Te c h ni c a l Da ta Capabilities Tray Capacity All paper trays (First and Second Feeder modules) have a capacity of 2000 sheets each of 24 pound, 90 g/m2 paper. Throughput All paper trays: Type: Coated or uncoated paper, transparencies Sizes: Minimum = 182mm x 182mm (7.16 x 7.16”) Maximum = 320mm W, 488mm L (12.6 x 19.2”) Weights: 60g/m2 to 300g/m2 Size/Loading Orientation: B5 SEF/LEF A4 SEF/LEF B4 SEF A3 SEF 8 x 10” LEF* 8.5 x 11” SEF/LEF 8.5 x 13” SEF 8.
5. Te c hn i c al Da ta Print Rates Use the Productivity Setting in the Tools Mode to optimize the throughput speed for the weight of the paper you are using. • Selecting Single Paper Weight sets the Fuser temperature to 160oC, which optimizes the throughput speed for light and heavy weight papers, according to the weight range that is set in the paper tray, and uses less power.
5. Te c h ni c a l Da ta Physical Characteristics Digital Press Size Basic configuration of First Feeder Module, Digital Press with Exit Module, and Offset Catch Tray is 114.8 inches/2916 mm (W) x 43.5 inches/1105 mm (D) x 55.6 inches /1413 mm (H). Digital Press Weight 2205 pounds/1000 Kg Floor Space Requirements Minimum space requirements for the basic configuration of the digital press, not including a color server: 158.3 inches/4020mm W x 134.8 inches/3425mm D.
5. Te c hn i c al Da ta Metric Conversion Chart NOTE: Note that most numbers are rounded off. Inches Millimeters (mm) Inches Millimeters (mm) Inches/ International Sizes Millimeters (mm) Celsius (°C) Fahrenheit (°F) 0.01 0.254 6 153 13.5 343 10 50 0.04 1 7.2 183 14.0 356 32 90 0.05 1 7.3 185 8.0 203 100 212 0.1 3 7.5 190 15.75 400 200 392 0.15 4 7.8 198 16.9 429 204 400 0.2 5 8.0 203 17.0 432 218 425 0.25 6 8.3 211 24.0 610 0.28 7 8.
5.
6. Maintenance This chapter describes the consumable supply replenishment procedures necessary for keeping your DocuColor 8000/7000 operating reliably. For troubleshooting problems, refer to the Problem Solving Section of this manual. Problems that cannot be solved need to be referred to your Xerox service representative. Use the procedure in this section when it becomes necessary to request a service call.
6. M a i nt en a nc e Cleaning the UI Touch Screen Clean the UI Touch Screen during the digital press warm-up cycle at the start of each day. Remove all dust and fingerprints by wiping the screen with a clean, lint-free cloth. CAUTION: To avoid damage, do not use any Xerox cleaner, water, or commercial cleaner on the Touch Screen.
6. M ai n te n an c e Each corotron assembly is equipped with a cleaning pad and a cleaning wand which makes it very easy to clean the corotron. Cleaning Pad Corotron Assembly Cleaning Wand NOTE: The picture above shows the Corotron Assembly removed from the digital press. You do not need to remove the assembly in order to clean the Corotron Pad. This picture is for reference only. KEY POINT: The cleaning pad and wand are components of the Corotron Assembly; they are not separate parts.
6. M a i nt en a nc e Use the following procedure for daily cleaning your corotrons: NOTE: It is recommended that you perform this procedure at the start of every day and after every 5,000 prints. 1. Open the front doors of the digital press.
6. M ai n te n an c e 2. Clean each corotron by slowly pulling out and pushing in the Cleaning Wand one time. Slowly pull out the wand, then push it back in KEY POINT: To ensure proper cleaning of the pad, slowly pull out the wand until it reaches the end of the assembly; it will stop when it reaches the end. Slowly push in the wand until it is fully seated against the corotron assembly. CAUTION: To avoid damage to the corotron assembly, carefully and slowly pull out the Cleaning Wand.
6. M a i nt en a nc e 3. Ensure that the Cleaning Wand is pushed in completely. • If it is not seated properly, the User Interface will display the following screen: • Repeat Steps 2 and 3. CAUTION: If any problems occur while cleaning the pad or reseating the wand, and/or if the above screen is continually displayed, call your Xerox service representative for assistance.
6. M ai n te n an c e 4. Once the Corotron Cleaning Wand is properly seated in the corotron assembly, the User Interface displays the following message: 5. Repeat Steps 1-4 until all the corotrons are cleaned.
6. M a i nt en a nc e 6. After each corotron is cleaned and the front doors are closed, the following message is displayed: 7. Select one or more corotrons by touching the corresponding button (Cyan, Magenta, Yellow, Black). 8.
6. M ai n te n an c e 9. The User Interface displays the following screen: Select Yes. The User Interface displays: After incrementing the counter for a specific corotron (or corotrons), that specific corotron (or corotrons) is no longer selectable. 10. Select the Close button to finish the cleaning procedure.
6. M a i nt en a nc e Cleaning the Second Transport and Fusing areas Use the following procedure if your output prints have dirt or contamination on them or if you receive multiple paper jams in Area 4. NOTE: It is recommended that you perform this procedure one time per day, preferably at the start of the day before the digital press is switched on and the fuser is hot.
6. M ai n te n an c e 2. Grasp handle 4 and move it in the direction of the arrow. 4 3. Slowly pull out the Paper Transport module until it stops.
6. M a i nt en a nc e 4. Clean the chute area as outlined in yellow in the illustration below by wiping it with lint-free cloth: NOTE: It is recommended that you use the lint-free cloth supplied with your digital press, Xerox part number 19K03610. KEY POINT: Avoid touching the chute area with your bare hands as this will leave grease and dirt on that area and create paper jams.
6. M ai n te n an c e 5. Clean the belts, outlined in yellow: NOTE: It is recommended that you use the lint-free cloth supplied with your digital press, Xerox part number 19K03610. • Use a lint-free cloth to wipe the belts • Using the lint-free cloth, rotate the belts in the direction that paper travels; refer to the arrow in the above illustration. Continue to wipe the belts as you rotate them.
6. M a i nt en a nc e NOTE: It is recommended that you use the lint-free cloth supplied with your digital press, Xerox part number 19K03610. 7. Clean the sensors (circled in red) with a lint-free cloth.
6. M ai n te n an c e 8. Grasp handle 4 and slowly push in the Paper Transport until it stops. Turn the handle in the direction of the arrow to lock the module in place. 9. Close the right and left front doors. 10. Switch on the digital press power.
6. M a i nt en a nc e Cleaning the paper path Use the following procedure to clean excessive paper dust/fibers from the paper path area. NOTE: It is recommended that you perform this procedure one time per day, preferably at the start of the day before the digital press is switched on and the fuser is hot. WARNING: If the digital press is switched on and the fuser is hot, be sure to switch off the digital press power and allow 15 minutes for the fuser to cool before performing this procedure.
6. M ai n te n an c e a. Open each area and clean both surfaces of the transports. b. Remove any residual moisture with a dry, lint-free cloth. 2. Use a damp, water moistened (not wet), lint-free cloth to clean the paper path only in the green handle jam clearance areas as shown below.
6. M a i nt en a nc e a. Open each area and clean both surfaces of the transports. b. Remove any residual moisture with a dry, lint-free cloth. 3. Go to the Xerox DocuColor 8000/7000 Product Support page at http://www.xerox.com. At this web site, click on the Supports & Drivers link and nagivate to the desired product (either DocuColor 8000 or DocuColor 7000). Scroll to the Issues and Solutions section and download the CMYK Halftone.pdf patterns for white spots. 4. Use the 70% halftone.
6. M ai n te n an c e Replacing Consumable Supplies A message is displayed on the UI when a consumable item is nearing the replacement time. Another message is displayed when you must replace consumable items. The digital press will not run after this message is displayed until the item is replaced. You should keep a supply available of the following consumable items: • Dry Ink/Toner cartridges in all four colors • Fuser Oil • An empty Waste Dry Ink/Toner bottle.
6. M a i nt en a nc e Replacing a Dry Ink/Toner Cartridge Refer to the following procedure when a message to replace a Dry Ink/Toner Cartridge is displayed on the UI. There are also instructions on labels that are affixed to the compartment containing the cartridges. CAUTION: To prevent spillage, remove Dry Ink/Toner cartridges only when the “Replace the Dry Ink Cartridge” message is displayed on the UI. 1. Place a drop cloth below the Dry Ink/Toner area. 2. Open the Dry Ink/Toner Compartment.
6. M ai n te n an c e 4. Pull the cartridge completely out of the compartment. Dispose of the empty cartridge according to local regulations. CAUTION: Do not use warm or hot water, or cleaning solvents, to remove Dry Ink/Toner from your skin or clothing. This will set the Dry Ink/Toner and make it difficult to remove. If any Dry Ink/Toner gets on your skin or clothing, use a brush to remove it, blow it off, or wash it off with cold water and mild soap. 5. Remove a new cartridge from the box.
6. M a i nt en a nc e KEY POINT: Vigorously shake and/or slap the new cartridge with your hand until the Dry Ink/Toner is completely loosened. To determine if the material is loose, place your finger tips on the flat side of the gear cogs at the back of the cartridge and turn the gear clockwise. When the gear turns freely, the material is loose and the cartridge can be inserted into the compartment. 6.
6. M ai n te n an c e Adding Fuser Oil A message appears on the UI advising you when to add Fuser Oil. Use the following procedure to replenish the Fuser Oil supply. 1. Open the Right Front Door of the digital press. 2. Place a drop cloth on the floor under the Fuser area. Any oil spilled on a hard floor will make the floor slippery. 3. Refer to the following figure for the location of the Fuser Oil Reservoir Cap. Fuser Oil Cap 4.
6. M a i nt en a nc e 5. Remove the cap from the bottle of Fuser Oil and replace it with the Filler Spout Cap. This cap was provided to you when your digital press was installed. Contact your Xerox service representative if you cannot locate the Filler Spout Cap and need another one. 6. Carefully insert the Filler Spout into the opened Fuser Oil Reservoir and squeeze the bottle until the oil reaches the maximum fill level tab visible inside the Reservoir. 7.
6. M ai n te n an c e Changing the Waste Dry Ink/Toner Bottle A message appears on the UI advising you when to replace the Waste Dry Ink/Toner Bottle. The bottle is located at the back of the Exit Module. Refer to the following figure. Exit Module Waste Dry Ink/ Toner Bottle location 1. Open the Waste Dry Ink/Toner door at the back of the Exit Module. Refer to the following figure.
6. M a i nt en a nc e 2. Grasp the handle of the full bottle and pull it out of the machine. 3. Remove the cap from the cap holder on the side of the full bottle and press the cap securely into the open hole on the top of the full bottle. Open hole Cap in hole 4. Dispose of the full bottle according to your local regulations. 5. Remove an empty bottle from the carton and insert it into the machine. Ensure that the hole on the top of the bottle is open and facing to the right. 6.
6. M ai n te n an c e Replacing a Charge Corotron When to replace a charge corotron Unlike other consumable products for the digital press, a “replace corotron” message does not display on the UI. You should replace a corotron unit only when an image quality problem called banding, or rainbow banding, appear on prints. The Maintenance tab screen displays a yellow triangle or a red circle when a predetermined number of prints using a corotron unit have been made.
6. M a i nt en a nc e Banding samples The following examples of the test print show banding in the color bar of the corotron that needs to be replaced and in the 3-color bar. The 3-color bar (CMY) is there to help you identify which color is showing banding.
6. M ai n te n an c e Use the following procedure to replace a Charge Corotron. 1. Open the front doors of the digital press. 2. Squeeze the handle of the corotron and pull it out of the machine. Dispose of according to your local regulations. Removing a charge corotron 3. All replacement corotron units come with a protective plastic sleeve that also assists you in correctly inserting the unit.
6. M a i nt en a nc e 4. Grasp the yellow handle of the corotron and push it forward until it stops. Be sure it is firmly set in place. A message will be displayed on the UI if it is not seated correctly. Push the corotron into the machine Corotron in place Pull the plastic sleeve off the bullet-pins and dispose of according to your local regulations. 5. The UI displays a message asking if you would like to reset the counter for the corotron unit.
6. M ai n te n an c e Replacing the Fuser Web Two messages will display on the UI regarding the Fuser Web. The first advises you that the web is almost used up and you should be sure to have a new unit on hand. The second message displays when the Fuser Web is completely used and you must replace it. When this message displays, the digital press shuts down and will not print until the web is replaced. WARNING: The Fuser area is hot. Be careful when working in this area to avoid injury.
6. M a i nt en a nc e 5. Push down the two white levers. Handle 4d open 6. Grasp the colored handle in the center and pull the web unit down and out of the machine. Dispose of according to your local regulations.
6. M ai n te n an c e 7. Remove the new web unit from the box and the protective covering. 8. Hold the web assembly with both hands and line up the tabs on both sides of the bottom of the assembly with the slides on both sides of the Fuser area. Slide the assembly in until it is firmly in place. 9. Raise the unit to the upright position and push up the two white levers.
6. M a i nt en a nc e 10. Lower handle 4d. 11. Lift up handle 4c and raise the Fuser into its original position. 12. Push in and lock the Transfer Drawer, then close the front doors.
6. M ai n te n an c e Calling for Service Refer to the UI when there is a problem with the digital press or an accessory. A status code and suggested solutions are displayed on the screen. Follow all steps in the suggested solutions until the problem is corrected. If the problem persists, call for assistance. Follow the instructions below before calling for service. 1. Be prepared to provide a complete description of the problem to the service operator.
6. M a i nt en a nc e 6. For system support, user help, and service support, call the appropriate number: US:1-800-821-2797 (Includes TTY support) Canada:1-800-939-3769 Europe:_________________________ Latin America:_________________________ Xerox also provides web-based customer support. Go to: www.xerox.
6. M ai n te n an c e Consumable Supplies The following items are consumables for the DocuColor 8000/ 7000. It is recommended that you have a supply of these items available to eliminate downtime when they need to be replaced.
6. M a i nt en a nc e Store supply items and Xerox parts in their original packages in a convenient location. * Dry Ink/Toner yield projections are based on 15 percent area coverage per color (4 colors = 60 percent) at standardized conditions on A4 (8.5x11”) Xerox Digital Color Xpressions+) 24 lb. (90 g/m2) and Colotech Plus 90 g/m2 reference paper. NOTE: Actual yields vary greatly, depending on color intensity, area coverage, paper stock, and run mode selected.