Printer Operator Manual

DocuColor 8000/7000 Operator Manual
4-4
4. Problem solving
Problem Suggested Solution
Paper jams when exiting the
Paper Trays
• Ensure that the edge guides of the paper tray fit snugly against the
paper stack.
• Do not fill the paper trays above the MAX fill line indicator.
• Close the tray slowly to avoid shifting the paper stack.
Output jams when exiting the
digital press to the Offset
Catch Tray
• When no other output device is present, the Offset Catch Tray can
hold up to 500 sheets of 24 pound (90 g/m
2
) paper. Empty the catch
tray when output approaches this limit to ensure continuous
production.
• Ensure the first sheet is not blocking the paper exit, particularly for 11
x 17 inch (A3) output.
Excessive paper curl
(continued on the next page).
Paper curl may be a result of:
• Ensure that the correct paper weight and paper type are selected.
• The mass of dry ink (toner) coverage on the copy - the greater the
toner mass, the greater the paper curl.
• The paper weight.
• The humidity conditions at the digital press.
• You can sometimes minimize curl problems by flipping the paper over
in the tray and making the copies again. If excessive curl is still
present, use a heavier paper.
• Empty the output device when output approaches this limit to ensure
continuous production.