Printer Operator Manual

DocuColor 8000/7000 Operator Manual
4-3
4. Problem solving
Problem Suggested Solution
The Touch Screen does not
respond to a touch command.
• Press Clear All on the Control Panel.
• Touch a selectable button on the UI. A slight pressure is required to
cause the digital press to react.
• If the problem persists, open the Front Door of the digital press. Close
the Front Door and make a selection on the UI. If the UI does not
respond to any touch commands, switch off the power. Wait 15
seconds. Then switch on the power.
Transparencies are too oily. • Make 5 blank sheet copies with the Full Color option on paper stock to
purge excess oil from system. Reload the transparencies and
continue the copying job.
• Refer to the Recommended Materials List and the Color Materials
Usage Guide for more information about transparencies.
Multiple sheets feed from the
paper trays.
• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate the
joined sheets.
• Predrilled sheets may stick together at the holes. Remove the paper
from the tray and fan the sheets to separate the joined sheets.
• Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
• Gently fan transparencies to separate the sheets before you load
them.