Leaflet
C
C-5 Troubleshooting
Problems with print quality
For information about printing with specific applications and about optimizing color
output, see the Color Guide.
If this happens: Try this:
Print settings for your job
output do not match the
settings you gave.
• Make sure that you did not override the setting for the job in another place.
For information about options and overrides, see Appendix A, “Setting Print Options.”
You get poor printing results.
• Does your application require one of Fiery ZX’s printer description files?
If you’re printing from an application such as Adobe Separator or PageMaker,
MacroMedia FreeHand, or QuarkXPress, make sure that the Fiery ZX printer
description file is installed correctly. For information about installing these files, see
Getting Started.
• Make sure the system has been calibrated.
For instructions, see the Job Management Guide.
• Try printing with Compression set to Off.
In general, Compression increases processing speed without affecting print quality, so
you should leave it on unless it affects the print quality of specific files.
Separations do not combine
properly.
• Make sure that the file was initially created as separations.
• If you are printing separations or a DCS format file, set the Combine Separations print
option to On.
With Combine Separations On, all four colors will be printed on a single page; with
Combine Separations Off, four black-and white pages will print to simulate four single-
color plates.
The registration or colors of
an image are not what you
expected.
• Ask the operator to print a test page or make a test copy with the copier.
The problem may be with the copier. If your test page or copy show that the copier is
working properly, correct the problem within your application software. If the test page
or copy are wrong, your copier may need to be calibrated or adjusted in some other
way.