Installation Guide

67 Troubleshooting

This chapter provides troubleshooting tips for some problems that may arise when

performing the procedures in this manual.

On a Windows computer

Setting up IPX (Novell) printing for Windows NT Workstation

If you have problems installing the Fiery XJ with Windows NT, try installing another

PostScript printer (such as the Apple LaserWriter IIg), and then install the Fiery XJ.

Installing another printer insures that all ﬁles are properly installed and available. For

instructions, see your Windows NT documentation.

Installing the Adobe PostScript Printer Driver

If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions

and related ﬁles before installing. Search for and delete all ﬁles named Efxx*.* in the

Windows\System folder and the Windows\System\Color folder. See the Adobe

README ﬁle included with the printer driver for more information.

Problems with the Fiery utilities on Windows 95 or Windows NT

1. If you are using Windows 95, make sure that IPX/SPX and TCP/IP networking protocols

are both enabled.

See “Completing the Windows 95 IPX/SPX or IPX (Novell) connection” on page 10.

2. Make sure that the connection is conﬁgured correctly for your site.

To check the current conﬁguration, launch a Fiery utility and choose Open from the

File menu. Select the Fiery XJ and click Modify to see current settings. If the settings

are incorrect, you can change them in this dialog box.

Troubleshooting