User guide
USER GUIDE 
(TROUBLESHOOTING)
5–15
U
SER
 G
UIDE
 (T
ROUBLESHOOTING
)
Excessive paper curl – Paper curl may be a result of:
– The mass of toner coverage on the copy - the greater the 
toner mass, the greater the paper curl.
– The paper weight.
– The humidity conditions at the printer/copier.
– You can sometimes minimize curl problems by flipping the paper 
over in the tray and making the copies again. If excessive curl is 
still present, use a heavier paper.
– Ensure the paper matches the type defined for the Paper Tray.
– Attempt to minimize the amount of toner on the copy paper by 
selecting the Photo feature as the Original Type and /or the 
lighter and/or less contrast image quality options.
– When the Finisher is present the Center Output Tray can hold up 
to 200 sheets of 24 lb. (90 gsm) paper. Empty the output tray 
when output approaches this limit to ensure continuous 
production.
– The Center Output Tray has a capacity of 400 sheets of 24 lb. (90 
gsm) paper. Remove the output when it approaches this limit to 
ensure continuous production.
– Copying high density background areas or documents with 
alternating high and low density areas results in more curl. 
Attempt to reduce the amount of curl by adjusting the copy quality 
controls to reduce the amount of toner on the copies.
– Place the printer/copier and paper in a room with air conditioning 
and low humidity to minimize the moisture in the environment.
– Attempt to copy on thicker paper or on paper stock that is less 
sensitive to moisture.
Problem Suggested Solution










