Document Centre 490/480/470/460 DC/ST Reference Guide August 2001 701P36442 Xerox Document Centre Model _______________ Serial Number ____________________________ If you have a problem or need supplies: In the USA Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA) Ordering Supplies 1-800 822-2200 (USA) In Canada Calling for Service 1-800-939-3769 (Canada) Ordering Supplies and Replaceable Units 1-800-668-0199 (Canada)
Xerox Corporation Global Knowledge & Language Services 800 Phillips Road - Bldg 845-17S Webster, New York 14580 USA ©2001 by Xerox Corporation. All rights reserved.
The Document Centre ST model includes software provided by the Internet Software Consortium. Copyright (c) 1995, 1996, 1997, 1998, 1999, 2000, 2001 The Internet Software Consortium - DHCP. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Radio Frequency Notice US Federal Communications Commission Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Contact: Xerox Corporation Phone: 1-800-828-6571 Address: 800 Phillips Road Webster, New York 14580 USA Canadian EME This Class B digital apparatus complies with Canadian ICES003.
Telephone Requirements Notice US Federal Communications Commission 1. The FCC has established rules that permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines. 2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until repair has been made.
Canadian Industry Requirements Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
In the USA, it’s Illegal to copy the following Congress, by statute, has forbidden the copying of the following items. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. This list is not all-inclusive. In case of doubt, consult your attorney. 1. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction provisions of the copyright law.
l Stamps and other representatives of value, of whatever denomination, which may be or have been issued under any Act of Congress 3. Adjusted compensation Certificates for veterans of the World Wars. 4. Obligations or Securities of any foreign government, bank, or corporation. 5. Certificates of Citizenship or Naturalization. (Foreign naturalization certificates may be photographed). 6. Passports. (Foreign passports may be photographed). 7. Immigration papers. 8.
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Table of Contents Table Of Contents 1. Safety Notes ................................................................................................... 1-1 Symbology ................................................................................................... 1-2 Electrical Safety ........................................................................................... 1-2 Emergency Power Off ................................................................................. 1-4 Ozone Information ..
Information Sources .................................................................................... 2-4 At the Machine ......................................................................................... 2-4 At the Workstation (for ST Models) ......................................................... 2-4 Used by the Machine Administrator ......................................................... 2-4 Frequently Asked Questions ...................................................................
Finisher ....................................................................................................... 3-12 Convenience Stapler ................................................................................. 3-14 4. Making Copies ................................................................................................ 4-1 Basic Copying Tab ...................................................................................... 4-2 Output ....................................................
Output Format Tab ..................................................................................... 4-27 Transparency Dividers ........................................................................... 4-28 Booklet Creation .................................................................................... 4-29 Multi-Up ................................................................................................. 4-30 Covers ..........................................................................
Table of Contents More Fax Features screen ........................................................................ 5-15 Image Quality ........................................................................................ 5-16 Delayed Send ....................................................................................... 5-17 Original Input ......................................................................................... 5-18 Auto .............................................................
Basic E-mail Tab .......................................................................................... 7-5 From... ............................................................................................... 7-5 To... ................................................................................................... 7-5 Cc... ................................................................................................... 7-5 Bcc... .................................................................
The Faults Tab ............................................................................................. 9-7 10. Tools ............................................................................................................ 10-1 System Management Tools Overview ..................................................... 10-2 Tools Screen 1 - System Settings ............................................................ 10-3 Tools Screen 1 - Screen Defaults and Auditron Administration ...........
Reduce and Enlarge Presets ............................................................... 10-26 Measurements ..................................................................................... 10-27 Document Scanner Size Sensing ........................................................ 10-28 Decurler Setting ................................................................................... 10-29 Display Options ...................................................................................
Sixth Sense .............................................................................................. 10-50 Machine Tests ......................................................................................... 10-52 Image Quality Tests and Patterns ....................................................... 10-53 Xerographic System Routine .............................................................. 10-54 User Interface Tests ...........................................................................
Setting up your Internal Auditron System ............................................. 11-12 Initializing the Auditron System ..................................................... 11-12 Changing the Tools password ................................................................ 11-14 Auditron Initialization ........................................................................... 11-15 User Accounts and Access Rights ...................................................... 11-16 Access .....................
Loading Types of Common Stock ......................................................... 13-13 Paper Loading, Storage and Handling .................................................. 13-17 14. Machine Maintenance ................................................................................ 14-1 Power On Procedures ............................................................................... 14-2 Power Off Procedures ...............................................................................
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1. Safety Notes 1. Safety Notes Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. The safety testing and performance of this product have been verified using Xerox materials only.
Symbology This symbol on the machine indicates a heated surface. Electrical Safety CAUTION Ensure that the power connection for your machine satisfies these requirements. Document Centre Model Power Requirements 490 Model DC or ST 208V Outlet Dedicated 20A circuit 480/470/460 DC or ST 115V Outlet Dedicated 20A circuit 1. The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine. 2.
6. The power cord is the disconnect device for this machine. 7. Do not override or disable electrical or mechanical interlocks. 8. Do not push objects into slots or openings on the machine. Electrical shock or fire may result. 1. Safety Notes 9. Do not obstruct ventilation openings. These openings prevent overheating of the Document Centre. 1. Safety Notes 5. Do not use an adapter to connect the Document Centre to an electrical outlet that lacks a ground connection terminal.
Emergency Power Off If any of the following conditions occur, turn off the Document Centre immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Representative to correct the problem: l The Document Centre emits unusual odors, or makes unusual noises. l The power cable is damaged or frayed. l A wall panel circuit breaker, fuse, or other safety device has been tripped. l Liquid is spilled into the Document Centre.
This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air. Install the system in a well ventilated room with the minimum cubic requirements size listed below. Providing the correct environmental parameter will ensure the concentration levels meet safe limits. 1.
Laser Safety CAUTION Use of controls, adjustments or procedures other than those specified in this guide may result in hazardous light exposure. The Document Centre complies with international safety standards and is certified as a Class 1 Laser Product. With specific regard to lasers, the equipment complies with laser product performance standards set by governmental, national, and international agencies as a Class 1 Laser Product.
Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval and compliance with established environmental standards. To ensure the continued safe operation of your Document Centre, follow these safety guidelines at all times: 1. Safety Notes Operational Safety Always Do These l Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician.
Never Do These l Never use an adapter plug to connect equipment to a power source that lacks a ground connection terminal. l Never obstruct ventilation openings. They are provided to prevent overheating. l Never push objects of any kind into the ventilation openings. l Never attempt any maintenance function that is not specifically described in the Document Centre documentation. l Never remove any covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
1. Safety Notes These Xerox Digital Copiers/Printers are in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-party accessories that are attached to these printers/copiers must meet or exceed the requirements previously listed.
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This Reference Guide contains information on both the Document Centre ST copier/printer system and the Document Centre DC digital copier. Load your originals or press the Feature button to display the screen where you can make copies, prints or scans. Xerox Document Centre Reference Guide Press the button for the appropriate feature. Page 2 - 1 2. Start Here 2.
Terms and Typeface Default The term default simply refers to the assigned value or setting that the machine uses in the absence of input from a user. Most default settings can be changed to accommodate specific needs. Image Orientation Images are oriented in one of two directions, Portrait or Landscape. Portrait Landscape A A Paper Orientation There are two paper orientations l Long Edge Feed (LEF) The short edges of the paper are across the top and bottom, and the long edges are on each side.
Typefaces Bold typeface identifies the first mention of major features or selections and their associated options. Italic typeface is used to emphasize a word or phrase. For example: Always follow safety procedures when operating equipment. In addition, references to other chapters, publications, or features are displayed in Italic typeface. NOTE Changing the defaults will affect every subsequent job.
Information Sources Use the following information sources to answer your questions. At the Machine l Labels are affixed at points of need throughout the system. They depict information about loading originals or paper stock. l Green or Gold colored areas Gold colored areas typically indicate the handle or levers to push or pull when removing Replaceable Modules or Cartridges. Green colored areas are where you clear jams.
Frequently Asked Questions My Document Centre looks different-Why? The Document Centre is available in multiple configurations with the choice of an on-line stapler, telephone line connection, and a high capacity paper feeder. A fully configured system includes these options. The Reference Guide covers a fully configured Document Centre. Xerox provides optional software solutions that extend the capabilities of the Document Centre family.
What is the difference between DC and ST? The ST is a printer and copier. The optional software solutions discussed in the above paragraph can be installed on these models. The DC is a copier that can be easily upgraded to a printer as your needs dictate. Where is Information about Copying? This book provides detailed information on all the copying features as well as describing the System Management Tools (Tools) used by the Machine Administrator.
3. Product Overview This chapter provides an overview of the Document Centre, which is intended to help you to understand basic machine operations and components. This chapter provides a comprehensive discussion of the following: Standard and optional components Component locations 3.
Hardware Component Diagram The main components of the Document Centre are identified in the diagram below. Your configuration may differ slightly, depending on the options installed on your machine. Scan your originals once using the Document Feeder. or Use the Document Glass underneath the cover to scan originals that will not feed through the Document Feeder. Use the Convenience Stapler to restaple your originals. Use Tray 5 for odd size or special stock. Touch the Screen to make your copy selections.
Document Feeder and Scanner Scanner (Underneath Cover and Glass) Document Feeder Document Feeder Document Centre Sheet Capacity 490/480 DC or ST 100 sheets of 20 pound paper, less if using heavier paper 470/460 DC or ST 75 sheets of 20 pound paper, less if using heavier paper Load your originals in the Document Feeder face up, with the first page on top. NOTE Do not feed transparencies or glossy photos through the Document Feeder.
Document Glass Press green button to separate cover The Document Glass is divided into 2 areas. Main Document Feeder Area Scanning Area Registration Corner Bound Original Registration Mark When making copies from the Document Glass use the Main Area. Place your original on the glass face down. Use the Registration Corner in the upper left corner of the glass. The largest size original that can be scanned from the glass is 11 x 17 inches.
Paper Trays (Trays 1 - 4) Paper Trays 1 - 4 Refer to Chapter 13, Paper and Stock for a listing of acceptable stock and paper sizes, orientations, and weights. NOTE To achieve the maximum printing speed, paper should be loaded LEF in the paper trays whenever possible. Setting Up Paper Trays The Document Centre uses a system of programmable settings to manage the Paper Trays and the stock.
The Machine Administrator will set up each tray to be Fully Adjustable, Dedicated, or, on a DC model, Size Only. If the tray is Fully Adjustable, anyone can change the stock size, type and color through a pop-up screen that appears when the paper tray is opened then closed. This screen provides the option to confirm or to change the paper settings.
Bypass Tray (Tray 5) The Bypass Tray is an additional paper tray designed for quick and easy loading of both standard and non-standard paper. It can physically extend to accommodate different stock sizes and orientations. You can load a maximum of 50 sheets of standard weight 20 pound stock. If using a heavier stock, use fewer than 50 sheets. The Bypass Tray can also hold non-standard size and weight paper such as transparencies, labels, covers, index, and bond paper.
High Capacity Feeder (Tray 6) The High Capacity Feeder (Tray 6) is located under the Bypass Tray and saves you from having to load the other individual paper trays with 8.5 x 11 inch paper. You can load 5100 sheets of 20 lb. 8.5 x 11 inch Long Edge Feed (LEF) paper. The High Capacity Feeder can feed only 8.5 x 11 inch or A4 LEF paper and cannot be adjusted to hold any other sizes or orientations. Reloading Paper Open the cover and wait for the tray to lower in order to reload paper.
User Interface Touch Screen Pathway Buttons Power Saver Indicator Light Keypad Feature Buttons The User Interface is divided into four major categories: Touch Screen, Pathway buttons, Keypad, and Feature buttons. 2. There are three Pathway buttons that enable the access to the primary machine functions and features. l Features: Allows you to programme copy, fax, scan, and email jobs. For more details, refer to the chapters pertaining to these functions.
5. Feature buttons include the following: l Start: Submits a job for scanning. l Stop/Pause: Select this button to stop any scanning and/or printing that is currently in process. A pop-up screen will appear, providing the options to cancel or to resume the scanning and printing. If an option is not selected, the job will automatically resume printing, based on a time set by the Machine Administrator.
Touch Screen Touch Screen Pathway Buttons You will make the majority of your selections on the Touch Screen. l Features Pathway - To make copies, send a fax or an e-mail, or perform a network scanning job, press the Features button. Press the Fax, Network Scanning or Copy buttons on the Touch Screen to access these features. l Job Status Pathway - To check on the status of your job, press the Job Status button.
Finisher The Finisher consists of the Top Tray and the Stacker Tray. The Top Tray receives sheets that are purged from the system. It can hold up to 250 sheets of small paper. It can be set as a destination tray for non-stapled jobs. Copies that are less than 6.7 inches long in the feed direction or 8 inches long in the cross-feed direction will go to the Top Tray rather than the Main Tray. The Main Tray is the output tray for all other copies. This tray can hold up to 2000 unstapled sheets.
Offsetting Catch Tray The Offsetting Catch Tray is available on the Document Centre 460 DC or ST. Output is delivered face down in offsetting sets. The Offsetting Catch Tray holds a maximum of 250 sheets of 20 lb. media and does not provide stapling options. Xerox Document Centre Reference Guide Page 3 - 13 3.
Convenience Stapler Convenience Stapler The Convenience Stapler attaches to the back left corner of the machine. It is designed for restapling originals and can also be used as an offline stapler. The Convenience Stapler can handle a maximum of 50 sheets of 20 lb. paper. It contains a cartridge that holds 5000 staples. The staple cartridge used in the Convenience Stapler is identical to the cartridges used in the Finisher and may be interchanged.
4. Making Copies If you do not see a screen similar to the one shown below, press the Features Button. The Basic Copying Tab provides access to the most commonly used copying features. E-mail Fax Network Scanning see Chapter 7 see Chapter 5 see Chapter 6 More Copy Features Tab provides access to three additional tabs The Image Adjustment Tab provides access to the various image enhancement settings.
Basic Copying Tab The Basic Copying Tab is the default screen for the Features Pathway. It contains the most commonly used features including: l l l l Output 2 Sided Copy Reduce / Enlarge Paper Supply The sections of this chapter that follow explain in greater detail how to use each of these features.
Sorting options Collated Select Collated if you want your output stacked in sets to match the sequence of your originals. Depending on the machine configuration you can direct the output to the Top Tray or to the Main Tray. Stapling options If your Document Centre is equipped with a Finisher, you will see the stapling options; otherwise, stapling options will not be visible. Sets of up to 50 sheets can be stapled. All stapled jobs are delivered to the Main Output Tray.
More... The Collated, 1 Staple LEF, 1 Staple SEF, Top Tray and Main Tray options perform in the same manner as the options provided on the Basic Copying Tab (refer to the previous page). Additional output choices include Uncollated, 2 Staples, and No Staples. More Output Options Use the Output Options screen to select specific Sort, Staple, and Output Tray preferences for your job. Any output selection made on the Basic Copy screen will be reflected on the Output Options screen when the More...
More Stapling Options Stapling is only allowed in the main tray. Select 2 Staples to produce output with staples on the side or across the top depending on the feed direction of the paper. NOTE To achieve the best staple location, select the Paper Supply orientation that matches the format of the original document. If the appropriate paper is not detected, the system will prompt you to load the paper.
2 Sided Copy The 2 Sided Copy selection provides you the option to make oneor two-sided copies from one- or two-sided originals from either the Document Feeder or the Document Glass. l 1 1 Sided: Use this option when your originals are printed on 1 side only and you want single-sided copies. l 1 2 Sided: Use this option when your originals are printed on one side only and you want to produce two-sided copies.
The 1 - 1 Sided, 2 - 1 Sided, 1 - 2 Sided and 2 - 2 Sided options perform in the same manner as the options provided on the Basic Copying Tab (refer to the previous page). Side 2 Rotation For both the 1 - 2 and 2 - 2 Rotate Side 2 selections, the second image is rotated 180 degrees so that the copy reads in a “head to toe” manner, similar to a calendar-type orientation. 1-2 Rotate Side 2 2-2 Rotate Side 2 The Document Centre can rotate images except 11 x 17 inches.
Reduce / Enlarge The Reduce / Enlarge option provides a variety of reduction and enlargement options to adjust the size of the output image from 25% to 400%. Originals placed on the Document Glass can be enlarged by as much as 400%. Originals fed through the Document Feeder can be enlarged as much as 200%. 100% produces an image on your copies the same size as the image on your original document.
Select Normal to reduce or enlarge your output image the same proportion percentage in both directions. The 100% and Auto% provide the same functionality as described on the previous page and are located here for your convenience. In addition, there are six preset percentages of reduction or enlargement, from 25% to 200%, designed for resizing to common document sizes when copying from the Document Feeder.
Custom Setting Choose Custom to adjust the height (Y) and the width (X) dimensions for reduction or enlargement independently. Your output will NOT be reduced or enlarged proportionally. 100%: Produces an image the same size as your original document. Auto%: When Auto% is used in the Custom Reduce / Enlarge screen, it automatically reduces or enlarges the image on your output based on the size of the original and the size of the output stock.
This is where you choose the paper tray for your copy job. The trays displayed on the Basic Copying tab are based on priorities set by the Machine Administrator. When Auto Paper is selected the machine will pick the correct paper for your copy job. If the Machine Administrator enabled Standard Size Required, the machine may be required to use one of the following standard sizes with the default type and color: 8.5 x 11 inch, 8.5 x 14 inch, or 11 x 17 inch.
Image Adjustment Tab Job Review Summaries To access the Image Adjustment tab, select the More Copy Features tab. The Image Adjustment Tab provides the following features for fine-tuning the appearance of your finished output. l l l l l l Image Quality More Image Quality Bound Originals Edge Erase Original Input A checked box indicates Image Shift that the settings have been changed from the Select any of the buttons to view additional options. A separate screen will appear for each feature.
Use this feature to enhance the quality of your output. Original Type This feature provides a convenient way to enhance the copy quality of your output based on the type of original images you are copying. The Normal, Text, and Halftone Photo Original Types use Auto IQ® Image Processing to classify each pixel in the image and to apply the appropriate image processing to enhance the copy quality for each type of pixel.
Lighten/Darken Lighten/Darken provides controls to adjust the lightness or darkness of the output. Use Darken (press the down scroll button) to darken the copy from light originals such as pencil images. Lighten can be used to lighten a copy when the lower contrast or the Background Suppression On adjustments are not adequate.
Contrast controls the differences between the image densities within the copy. Lower contrast settings improve the copy quality of pictures by reproducing more detail in light and dark areas of the original. Higher settings produce more vivid blacks and whites for sharper text and lines but less detail in pictures. Use the scroll buttons to adjust the contrast values. Sharpness controls the balance between sharp text and moiré (undesirable patterns within the image).
How to use the Image Quality settings Normal: This factory default setting accommodates most types of originals. It delivers excellent text and line output. Halftone Photo: Enhances a picture or graphic if copying originals with text, lines, graphics, and pictures. However: It produces However: Sharpness is somewhat dark pictures slightly decreased for with some detail lost in text and lines. both light and dark areas.
How to use the More Image Quality settings Sharpness - Sharp Increasing sharpness will increase the edge definition of text and lines. Screen - Auto: This factory preset is the best mode for most originals and avoids the risk of copy quality blotches on the output. However: The higher the However: Increasing the sharpness setting, the more likely However: Pictures and solid areas contrast will result in darker moiré will appear on your output. may appear more grainy.
Bound Originals This feature is used to copy pages from books or other bound documents onto separate single-sided or double-sided pages. The Machine Administrator can add additional scanning options for the Both Pages selection giving you the choice of scanning left to right or right to left. To use this feature: 1. Open the Document Glass cover. The cover must remain open during copying. 2.
Binding Erase allows you to reduce the output shadow caused by the center binding of the book. To adjust the amount of Binding Erase, touch the arrow keys to change the amount erased. For Left Page and Right Page options, the area erased can be adjusted in 0.1 inch increments, up to 1.0 inch. For the Both Pages option, the erased area can be adjusted in 0.2 inch increments up to 2.0 inches with the erased amounts divided equally between both pages.
Using Bound Originals with Build Job Use Build Job to copy individual pages that are distributed throughout the book or individual chapters with minimal button pushing or adjustment of originals. For Example: Select the following features to copy multiple pages: What to do Original Input 1. On the Job Assembly Tab, Select Build Job, then On, then Save. 2. Select 1 to 2 sided copy. Right 3. Select the desired quantity from the keypad. Both Output Both Left 4.
This feature allows you to “refresh” the quality of an original that has become frayed at the edges, has punched holes, has staple marks or other extraneous marks. Border Erase adds equal amounts of white space on all edges of your copies. The default is 0.1 inches. All marks or defects on the border are deleted. Use the scroll buttons to adjust the amount erased. The Edge Erase option (screen pictured above) allows you to adjust the amount erased for each of the four edges independently. The default is 0.
Original Input This selection allows you the option to program the size of originals or to allow the Document Centre to determine the size automatically. Auto Originals scanned, using the Document Feeder Auto is the normal operating mode of the machine and allows the machine to determine automatically the size of the originals fed through the Document Feeder.
The Manual Platen Input feature allows you to specify the dimensions of the document scanning region. There are several dimensions that correspond to common document sizes and orientations. Select a standard size or use Custom size to manually adjust the scanning dimensions. The adjustment range is 1 x 1 inch to 17 x 11.7 inches. The originals are assumed to be registered at the left rear corner of the Document Glass.
Mixed Size Originals This feature allows users to input original documents of mixed sizes and produce them as a single copy job. Users can select mixed size output using the Mixed Size Originals button or allow the system to automatically determine a common copy size. The default is automatic common copy size. The originals must all have the same width and must be fed from the Document Feeder. If valid sizes are not scanned, a warning message will appear and the job will be deleted.
Mixed Size Output To produce mixed size copies you must first tell the system to expect Mixed Size Originals otherwise, the output will be on common size paper. Go to the Image Adjust Tab. On the Original Input screen, select the Mixed Size Originals button. When mixed size output is desired, any one of these options must also be selected: Auto Paper, Auto%, or Auto Center. l 8.5 x 11-inch (SEF) and 8.5 x 14-inch (SEF) l 8.
Image Shift This feature allows you to control the position of the image on the output page. There are three selections: No Shift is the default setting, and makes no adjustment. Auto Center automatically centers the scanned image on the output paper. To work effectively, the original should be smaller than the selected output paper stock or the image should be reduced. Margin Shift (screen pictured above) allows you to create a binding edge.
When you select the Output Format Tab, you will find features that produce different options for the finished output. The following features are located in Output Format: l l l l l Transparencies Booklet Creation Multi-Up Covers Invert Image The sections that follow in this chapter explain how to use each of these features in more detail. Xerox Document Centre Reference Guide Page 4 - 27 4.
Transparency Dividers This feature allows you to create a single set of transparencies with either blank or printed dividers. Use this screen to select the correct transparency and stock trays. Pressing either the Transparency Stock or Divider Stock buttons allows you to select the paper tray that contains the desired stock. When producing a transparency set, it will always be single-sided on transparency stock and collated with no stapling if dividers are selected.
Use this feature to create multipage booklets from a sequential set of either 1-sided or 2-sided originals. The machine will reduce and correctly position each image to fit on the desired page so that when the page is folded a booklet will be created. The Machine Administrator can enable an option that produces booklets that read either left to right or right to left. NOTE You must input your originals LEF and use output paper that has SEF orientation.
Multi-Up The Multi-Up feature is ideal for handouts, storyboards, or for archival purposes. Using the Multi-Up feature, you can create documents with up to 36 images for small statement size paper reduced onto 11 x 17 inch paper. The practical limit is 16 for 8.5 x 11 inch paper. To use this feature: Select the button that identifies to the machine how your original images are oriented. There must be one original for each image. Select the desired number of Rows and/or Columns, from 1 to 6.
This feature allows you to add covers using stock drawn from a different tray than your copies. You can have 1-sided or 2-sided front or back covers, with or without an image. The Covers section provides the following options: l l l l No Covers will not produce any covers. Select Front only to create a front cover. Select Back only to create a back cover. Selecting Front and Back creates both front and back covers for your job. This selection is required if you are adding covers to booklets.
Output Cover Images Select this option in order to print images on one or both sides of your covers. l Select Blank Cover if you want covers without images. l Select 1 Sided covers to place the first original submitted in the job as the front cover image, and the last image as the image on the inside back cover of your document. l Select 2 Sided covers to place the first two images of your original set on the front and back side of the cover.
This feature allows you to make Mirror Image or Negative Image copies of your original documents. Mirror Image As illustrated below, this option changes the direction of the original image creating a mirror of the original. This option is primarily used to transpose the position of a graphic. Negative Image Some originals have a dark background and white text. Using Negative Image on these originals can save on dry ink consumption.
Job Assembly Tab Use the Job Assembly tab to combine multiple documents into a single job, produce a sample set of a job before printing large quantities or storing the programming of up to 10 jobs.
Build Job enables you to combine multiple, individually programmed job segments from either the Document Glass or the Document Feeder into a single copy job. You can feed more than the maximum number of originals through the Document Feeder by splitting the job into multiple segments or by adding inserts to a large job. For more options see Build Job Controls on page 4-36. Quantity, stapling, and collation options can be adjusted at any time, and will assume the values of the last job segment.
Build Job Controls After the final segment is scanned, press the End Build Job button to accept the programming. The entire job will be printed and Build Job will automatically deselect. Use Sample Last Segment to see a proof of the last segment you just scanned. The copy will go to the default output tray. If you are satisfied with the sample you can continue programming your job. Use Delete Last Segment to delete the last segment that was just scanned. You can continue programming your job.
Use this feature to review your output to ensure that it is exactly what you expect before printing a large quantity. Sample Set will print out one complete set, and then place the remaining job on hold in the Job Queue. Access the job queue by pressing the Job Status button, then touch your job on the screen to access an additional screen. If the output is acceptable, press Release and the programmed number of sets will be produced.
Stored Programming This feature allows you to program up to 10 programming sequences. This feature is helpful to store commonly used selections or combinations of selections such as Edge Erase and Bound Originals. To use this feature, use the up and down scroll buttons on the scrolling list to select the desired storage location, then press a function button - Store or Recall Programming. Use the Store Programming feature to store the current programming selection.
5. Fax (Optional Feature) 5. Fax (Optional Feature) The Facsimile (Fax) feature is optional on the Document Centre. Coupling the Document Centre’s rapid 1 or 2-sided scanning capability with an enterprise-wide Network Fax software solution, will provide your organization a great deal of power to meet your productivity needs.
Setting Up a Network Fax The person responsible for installing the Document Centre to a network should follow these steps to set up the faxing solution. 1. There are special software and hardware components required to enable the Network fax solution. You may need: l A server for the Network Fax software. If you are using an existing server with Network Fax software, use the Network Fax documentation to add the Document Centre to your existing Fax network.
The Fax Repository is the location on the server where faxes that are processed by the Document Centre are stored until they can be sent to the final destination using the Network Fax software. Use Internet Services Fax Repository Setup screens to identify the path from the Document Centre to the location on the server where the Network Fax software will find fax jobs to send. Fax setup screens are used by the individual responsible for maintaining the network aspects of the faxing function.
Fax Network Service Login Access to the fax features can be restricted by the System Administrator. This provides security and tracking of fax documents. Restriction levels include Network Access, Guest Access, or both. If Network Service Login is required you will be presented with a Login Required screen. l Authenticated Access requires a Network Login Name and Password. l Guest Access requires a passcode which can be provided by the System Administrator.
5. Fax (Optional Feature) Login - Authentication Access Using the touch screen 1. Select Authentication Access. You will be presented with a keyboard on the User Interface. 2. Enter your Login Name. Press the enter button. 3. Enter your Password. Press the enter button. NOTE The system will allow 5 attempts to validate login name and password.
Login - Guest Access Using the keypad on the user interface: 1. Enter the passcode (maximum of nine digits). 2. Press the enter button. The system will attempt to validate the login information. If the passcode is authenticated the restriction will be released and the Fax tab can be selected. NOTE The system will allow 5 attempts to validate login name and password.
When Fax has been installed on the Document Centre the Fax button will be available on the right hand side of the Touch Screen of the Features Pathway. Access to the fax features can be restricted. When authentication is enabled, users will be required to login. Feature Screen displayed after originals are loaded and the Fax button is pressed. Features button Telephone number appears here Select 1 or 2-sided originals 5.
Sending a Fax 1. Load your originals. If using the Document Feeder, load face up. The Document Centre has an image rotation feature that enables you to feed originals Long Edge Feed even if the destination Fax can only print Short Edge Feed. 2. Press the Fax button to display the Fax screen. 3. If Faxing 2-sided originals, touch the 2-sided button. 4. Enter the fax number using the numeric keypad. To send a fax to more than one number, press the Add to Send list button then enter the next telephone number.
5. Fax (Optional Feature) Basic Faxing Screen The most commonly used faxing features can be found on the Basic Faxing Tab. Dialing Options Add to Send List/Send List Selection: The Document Centre allows you to send a fax to multiple locations. To send a Fax to multiple locations, you simply have to build a list of destination telephone numbers. This list is known as the Send List.
Dialing Characters Dialing characters are special characters that provide a unique capability when dialing through a telephone network or to a specific fax machine. Depending on the setup of the telephone and communication lines, some or all of the following characters may be needed. Dial Pause [,] This character provides a 3 second pause in dialing. This pause gives the Document Centre time to switch from an inside line to an outside line during automatic dialing.
Group Dial indicates that you are about to enter an identifier for a group that has previously been setup using the Network Fax software. When the job is sent, the Network Fax software will pick out the group ID and send a copy to everyone listed in that group. NOTE Using the Group Dial character, you can access a phone list that is created and stored on the network. Refer to the Network Fax software documentation for more information. 5.
Pulse-to-Tone Switch [:] Use to switch from pulse dialing to tone or touch-tone dialing. After switching from pulse to tone, you cannot switch back to the original mode during the fax operation. You might need to use pulse mode to make the connection and tone mode to access a mailbox. Dial the number and wait for instructions. After the call is answered and the greeting is heard, you are prompted to press 1 (or some other designated character) if you are calling from a touch-tone phone.
5. Fax (Optional Feature) Phone List This screen allows you to store up to 30 destination fax numbers. You can add or delete numbers in the Phone List. To add numbers to the Phone List follow the steps below: 1. On the Basic Faxing Screen, enter the telephone number using the keypad. 3. Press the slot where you wish to store the number. If the slot contains a telephone number you will be prompted to overwrite it. 4. Press the Enter number in Phone List button.
Resolution The resolution affects the appearance of the fax at the receiving fax terminal. A higher resolution yields better quality for photos. A lower resolution reduces communication time. Standard (200 x 100 dpi) - Is recommended for text documents. It requires less communication time, but does not produce the best image quality for graphics and photos. Fine (200 x 200 dpi) - Is recommended for line art. It produces output with a resolution between super fine and standard.
5. Fax (Optional Feature) More Fax Features screen The More Fax Features tab contains specific features to modify a fax. Simply touch the tab to display options for: 5.
Image Quality Image Quality Settings The Image Quality buttons allow you to adjust 5 settings, Original Type, Lighten/Darken, Background Suppression, Contrast and Sharpness. For more information, refer to page 4-13. Original Type: There are 4 Original Type settings. l Normal - This is the standard setting and is appropriate for the majority of the jobs run on the machine. l Text - Use this option if your original contains only text or line art.
5. Fax (Optional Feature) Delayed Send This feature can be used to specify a time to transmit faxes during off-peak hours when telephone charges are lower or when sending to another country/time zone. To use the Delayed Send feature: 1. Load the original. 2. Touch the More Fax Features tab on the first Fax screen. 3. Touch the Delayed Send button. 5. Use the Keypad to enter the time when you would like the fax to be transmitted. 6. Press Save and press Start.
Original Input This screen allows you the option to program the size of originals or to allow the Document Centre to determine the size automatically. Auto Originals scanned, using the Document Feeder Auto is the normal operating mode of the machine and allows the machine to determine the size automatically. Originals scanned, using the Document Glass When originals are scanned from the Document Glass with the cover open the system will scan the original twice.
If your Document Centre is equipped with the Network Scanning option you will be able to create an electronic file from a hard copy original. The electronic file can be filed, faxed, or distributed through e-mail. The scanned document is converted to either a single page or multi-page digital document and stored electronically.
Scanning resources This Reference Manual contains detailed information about the screens available when your Document Centre is scan-enabled.
Web Site General Contents www.xerox.com This is a source of general solution overview and options for upgrade. www.centreware.com Contains CentreWare™ general information with links to the latest drivers and utilities. System Administration Guide This book contains information about configuring and using Internet-Based Administration and Scan Services. Internet Services is the embedded HTTP server application that is available on network enabled models.
Template Overview Successful network scanning requires selecting a template at the Document Centre. Templates contain preselected options which will be applied to the scanned original.
Selecting the correct Distribution Template Selecting the correct template depends on how you want your scan job processed and where you want the scanned image sent. Typically, your System Administrator will have established a template for your use. Making Templates Templates can be created or changed using CentreWare™ software. For more information on creating templates, refer to the CentreWare™ Network Scanning Services User manual.
How to scan a document 1. Load the original into the Document Feeder or place it on the Document Glass. 2. Touch the Network Scanning button. 3. Select a template that contains the destination and other settings for your scan job from the Template Name List. 4. If you require additional scanning options, touch the More Scan Features tab and then select the desired button. 5. Press Start. The job will be processed in accordance with the programmed settings contained in the template.
Network Scanning Tab This tab contains the following selections: Template Name Template Details Destination Update Template List Document Management Fields Template Name The Template Name list contains the factory default template that is supplied with the Document Centre. The default template appears at the top of the list and is selected automatically. All other templates follow in alpha-numeric order. There is a maximum limit of up to 250 templates.
Destination The destination area shows where the template will send the processed scan job. Unlike the other scanning options, this address is not changeable at the machine. To change a template destination, you must either edit the existing template or create a new template using either the CentreWare™ Template utility or Internet Services. Update Template list Use this button to pull the latest templates from the file server. If the server cannot be accessed, an error message is displayed.
Document Management Field - This feature is only available when you use a template containing Document Management Fields information. The following describes the options available when creating a template with Document Management Fields information: Field Name: Used by your Document Management Information software to access the Document Management Fields data. Up to 128 characters can be entered. This option cannot be left blank.
Adding Document Management Fields Once the System Administrator has defined the repositories and default templates, the templates are available to all users. To access and modify templates within Internet Services from the Main Window on the Document Centre’s homepage, perform the following steps: 1. Select Services. 2. Select Distribution Templates. 3. Select the required template. 4. Scroll to the Document Management Fields area and select the Add... button. 5. Select Add New Field button.
Using a template containing Document Management Fields information 1. Place a document on the Document Glass or in the Document Feeder. 2. Select All Services. Select Network Scanning. 3. Select the template containing Document Management Fields. data. The Document Management Fields names contained in the template will be displayed on the touch screen. 5. Select the Enter button.
Image Adjustment tab This tab contains the following selections: l l l l l l Page 6 - 12 Image Quality Sides Scanned Original Input More Image Quality Edge Erase Resolution Xerox Document Centre Reference Guide
The Image Quality button allows you to set the Image Quality setting for specific types of originals. You can choose from Normal, Text, Halftone Photo or Photo. Original Type controls the contrast and sharpness of the image and the way the digital image is produced. l Normal - This is the standard setting and is appropriate for the majority of jobs run on the machine. It is designed to provide high quality copies of originals that contain a mixture of text, graphics, and pictures.
Sides Scanned This option allows you to select which sides will be scanned. You can choose from 1 sided, 2 sided or 2 sided Rotate Side 2. It also allows to you orient your scanned image to better facilitate processing by applications using Optical Character Recognition (OCR). In the event you select the incorrect image orientation button, most OCR application software will allow you to reorient it. Press this button if the bottom of your original will enter the Document Feeder first.
Original Input This feature should be used when scanning from the Document Glass if you have hard to detect originals. l Auto: Automatically detects the size of the original. If scanning from the Document Glass, the Document Centre will scan the document twice. l Manual Platen Input: defines the size of the area on the Document Glass where the Document Centre will scan. It assumes the original is registered in the upper left corner.
Output Format Output Format tab allows you to select the File Format of your scanned file. You can choose TIFF, Multipage TIFF, or PDF file formats. The most universal format is PDF. Use TIFF to scan each page of a multiple page document as a single file. Use Multipage TIFF to scan multiple pages as a single file.
Scanning setup screens are used by the individual responsible for maintaining the network aspects of the scanning function. Setup screens are located in Internet Services. Refer to the System Administration Guide for more details. Scan Repository Settings Use Internet Services Repository Setup to enter the information required to store scans on a server. These settings also apply to the default template.
Template Pool Setup The Template Pool is the location on the server where templates created using the CentreWare™ Scanning Services Template utility are stored. If you are using the TCP/IP filing protocol, you will be able to enter the Login, Server and Path location. If you are using the NetWare Filing protocol, you will be able to enter the Login, Server and Volume, Path and NDS settings (if applicable).
Internet Services uses the computer inside the Document Centre as a server. You can access a web page on the server. Use the web page as an alternate method to print and scan documents. This feature can be used when the network server is unavailable or when you do not know how to connect to your network printers. Internet Services enables you to: l Setup Network Scanning Repository l Setup Fax Repository l Enable the Document Centre to accept software upgrade files.
How to access Internet Services Internet Services supports print ready files only. All files must be submitted in print ready format. See the System Administrator Guide for more details. 1. Type the Document Centre’s IP address in your browser’s URL field. For example, http:\\10.12.123.234. The Document Centre’s Home Page will open. 2. Click an icon or a link to access the desired page. NOTE Page 6 - 20 If you don’t know the Document Centre’s IP address, run a Configuration Report.
Authentication Authentication is the verification of user identity and authorization. If your Document Centre is equipped with this option you will be able to configure the system so users cannot initiate a service unless authentication is provided. This section provides information about each Authentication screen and function found in a fully featured Document Centre. Your configuration may vary slightly. Use Internet Services to setup the Authentication Server.
Configuring the Authentication Server Use Internet Services to configure the Authentication Server. Refer to the System Administration Guide for details. 1. Type the Server IP address in your browser’s URL field. 2. On the main window, select the Properties button. 3. Select Services. 4. Select Authentication, then select the General folder. 5. Enter the Authentication type, Machine Name or IP Address and Alternate Domain Controller information.
Service Access Control How to get here Tools Screen 1 More Tools Screen 2 Tools Screen 3 Service Access Control Service Access Control allows you to leave the Document Centre open or configure the system so users cannot initiate a service unless authentication is provided. You can choose to allow the system to be: 1. Open. This means that any user can approach the system and initiate any service without network Authentication.
Network Authentication Access If Network Authentication is required you will be presented with a Login Required screen. Network Authenticated Access requires a Network Login Name and Password. If you do not have a network account on the local network, select Guest Access. How to enter Login Name and Password Using the touch screen: 1. Select Authenticated Access. You will be presented with a keyboard on the User Interface. 2. Enter your Login Name. Press the enter button. 3. Enter your Password.
Guest Access can be used when individuals do not have personal accounts on the local network. Guest Access requires a passcode that can be obtained from the Machine Administrator. Once the information is authenticated, the restricted services can be selected. How to enter Guest Access password Using the keypad on the user interface: 1. Enter the passcode (maximum of nine digits). 2. Press the enter button. The system will attempt to validate the login information.
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7. E-mail (Optional Feature) If your Document Centre is equipped with the e-mail option, you will be able to create an electronic file from a hard copy original and distribute the file through e-mail from your Document Centre. This feature enables you to manually build an E-mail Address List or search an Address Book. You can add and remove recipients and edit the Subject line of the e-mail message. The Machine Administrator can setup the e-mail environment and server protocols using Internet Services.
E-mail Network Service Login Access to the e-mail features can be restricted by the System Administrator. This provides security and tracking of e-mail documents. Restriction levels include Network Access, Guest Access, or both. If Network Service Login is required you will be presented with a Login Required screen. l Authenticated Access requires a Network Login Name and Password. l Guest Access requires a passcode which can be provided by the System Administrator.
Login - Authentication Access 7. E-mail (Optional Feature) Using the touch screen: 1. Select Authentication Access. You will be presented with a keyboard on the User Interface. 2. Enter your Login Name. Press the enter button. 3. Enter your Password. Press the enter button. NOTE 7. E-mail (Optional Feature) The system will attempt to validate the login information through the network server. If the account information is authenticated the restriction will be released and the e-mail tab can be selected.
Login - Guest Access Using the keypad on the user interface: 1. Enter the passcode (maximum of nine digits). 2. Press the enter button. The system will attempt to validate the login information. If the passcode is authenticated the restriction will be released and the email tab can be selected. NOTE The system will allow 5 attempts to validate login name and password.
Basic E-mail Tab 7. E-mail (Optional Feature) Selecting the e-mail tab accesses the first e-mail screen. You can select the features on this screen to enter the Simple Mail Transfer Protocol (SMTP) e-mail addresses, or search the available address books to select the address information to build the Address List for a job. When manually typing e-mail addresses be sure to enter an SMTPcompliant e-mail address format such as anyone@anycompany.com. 7. E-mail (Optional Feature) NOTE From...
Edit Subject... Allows you to change the topic of the message. Subject: The topic of the message. Details Displays the recipient address information and From addresses in the Address List. Only available when the Address List has at least one entry. Remove Deletes a selected address from the current Address List. A confirmation message will be displayed. Only available when the Address List has at least one entry. Remove All Deletes all the addresses in the current Address List.
7. E-mail (Optional Feature) Address List The Address List is manually compiled by the sender much in the way you would from your personal computer. Select the To, Cc, or Bcc button. The Add Entry international keyboard will open. Use the keyboard to enter the recipient e-mail address. Up to 128 recipient addresses can be entered into the Address List. Once an e-mail address is entered in the Address List the Details, Remove, and Remove All options will be available.
Adding Recipients to the Address List Use the Add Entry international keyboard to enter the name or full e-mail address of the message recipient. The active address book is displayed on this screen. Use this button to switch between the different address books that have been enabled by the System Administrator. Use this button to switch between the International Keyboard Standard Characters and the International Keyboard - Accented Characters.
Cancel The cancel button will close the active window and ignore all entries. Enter 7. E-mail (Optional Feature) The Enter button will initiate the recipient search activity using information shown in the type-in region of the window. The system will search the selected Address Book for matching entries. Use the C button to clear all the characters, or use the Back-Arrow button to back space and delete one character at a time.
How to Add Recipients 1. Select either the To..., Cc..., or Bcc... button. The Add Entry screen will display. 2. Using the touch screen, enter an SMTP-compliant recipient name. For example, anyone@anycompany.com. You can choose an Address Book and enter the full name or a portion of the name of the recipient. 3. Select the enter button. The system will search the Address Book and list all the names that match.
7. E-mail (Optional Feature) Address Book The Public Address Book stores external or company addresses on the machine. Normally updated by the System Administrator within Internet Services. 7. E-mail (Optional Feature) The Internal Address Book stores internal company addresses on the network. Created by the System Administrator with the company network.
Image Adjustment Tab The Image Adjustment Tab provides the following features for fine-tuning the appearance of your finished output. These features function the same throughout the Document Centre options. l Original Input see page 6-15 for details l Resolution see page 6-15 for details l Image Quality see page 6-13 Select any of the buttons to view additional options. A separate screen will appear for each feature. You may set as many features as you choose for each e-mail job.
Output Format Tab Document Format You can send e-mail jobs in TIFF, Multipage TIFF, or Image Only PDF document formats. The most universal format is Image Only PDF. Use this if there is concern as to the software loaded on the recipient’s personal computer. Use TIFF to send each page of a multiple page document as a single file. Use Multipage TIFF to send multiple pages as a single file. 7.
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The Job Status button allows you to view and manage the job queue. The Job Queue is simply a list of all the jobs the machine has processed or is in the process of completing. The job queue can display up to 50 jobs. You can alter the sequence if necessary by promoting or deleting jobs in the queue.
Job Status Print Job Sequentially Numbered Copy Jobs This screen displays all the jobs currently in the queue. Each will be identified with the following information: Queue number, Job Name, Owner and Status. Scrolling through the Job Status List l To quickly get to a specific page in the Job Status list, use the keypad to identify the page number then select the pound (#) key. l To advance through the list one page at a time, use the up and the down arrow keys.
Processing State Explanation Held + reason This job has been temporarily stopped from processing. The job will remain in the queue until released. Deleted This job was deleted from the queue. Paused The pause button on the User Interface has been pressed. Waiting for the printer The job is waiting to use printer resources. Pending The print job has not yet been formatted. Formatting The machine is converting the job into printable format.
Other Queues The Other Queues button allows you to change the listing of jobs in the queue.
Managing the Job Queue Touch the job on the screen to highlight it and bring up more options. Job Commands Select one of the Job Command buttons to Delete, Promote, Release a job, or to obtain additional information about a job. These options depend upon the current state of the job being processed. The options may or may not appear depending the current job state. l Press Delete to remove a job from the queue. Any job can be deleted using this feature regardless of the originator.
Required Resources The Required Resources button shows the size, type, and color of the stock required to print the job. It also details whether the paper stock required is loaded in the machine.
9. Machine Status Typically, you will use the Machine Status button to check the following: l l l l Determine the status of the paper trays and how they are configured l Print Call For Service Reports.
Machine Information Tab This screen provides access to the information listed below: l l l l Page 9- 2 Machine Details Paper Tray Status Billing Counters Print Reports Xerox Document Centre Reference Guide
Machine Details The Machine Details screen contains the data that is exclusive to your machine. Basic system information is required when you call the Welcome Center for customer support and is found here: l l l l Machine Serial Number System Configuration number for your machine Current System Software Version Always refer to this information and have it available when you call the Welcome Center. 9.
Paper Tray Status The Paper Tray Status screen provides quick access to information about the paper trays, including tray status, size, stock type, and stock color. Refer to page 10-11 for more information about the Paper Tray Management System. The status indicators are as follows: l Ready indicates that the paper tray is not in use at this time and is available to provide paper stock for a job. l In Use indicates that paper for the current job is being fed from this tray.
Billing Counters The Billing Counters feature provides access to machine usage and billing information. Billing Counters vary depending on your billing plan and configuration. 9. Machine Status Select the Billing Counters button to view the current number and types of images your machine has produced. This information is subsequently used to generate your bill.
Print Reports Press the Print Call for Service Report button to generate a printed report. This report contains specific information that will be helpful when reporting problems to Xerox.
The Faults Tab A fault is an unplanned event that prevents the machine from performing as expected. For example, a tray will be out of paper, the end of life of a Replaceable Unit will be reached, a jam will occur, or a hardware problem will occur. The Faults Tab presents three options to diagnose system problems: l The All Faults selection presents a scrolling list of all active faults that are currently detected by the machine.
The Supplies Tab This screen lists the approximate number of days until each Replaceable Unit, including Roll Cartridges are expected to reach their end of life. The number of days left is an approximation and is a calculation based on your daily volume. When the Xerographic and Fuser modules need to be reordered or replaced a message will appear on the Touch Screen. The Machine Administrator is generally responsible for changing the replaceable units.
10. Tools 10. Tools User Interface Login Screen This chapter provides information about each Tools screen and function. This section contains screens from a fully featured Document Centre. This includes Printing, scanning, faxing, Network Accounting and telephone connection options. Your configuration may vary slightly.
System Management Tools Overview The System Management Tools allow you to customize, and maintain, the Document Centre. This collection is commonly known simply as Tools. Using Tools, you can: l Change the factory settings or defaults for a variety of features; for example, tone loudness, specific programming features, and Power Saver Administration. l Perform basic maintenance tasks; for example, adjusting screen brightness or resetting the software.
10.
Tools Screen 1 - Screen Defaults and Auditron Administration Screen Defaults l l l Entry Screen Default Job Status Default Language Default This selection allows you to choose the initial screen that users will see at the machine, display either incomplete or completed print jobs, or change the language of the Touch Screen display.
10. Tools Tools Screen 1 - Feature Defaults and Network Connectivity Feature Defaults l Set Feature Defaults Allows you to change the default settings for the copy feature tabs to best fit your environment. Refer to page 10-37 Connectivity and Network Setup (ST models only) l l l Parallel Port Physical Media Network Setup The System Administrator uses this feature to make the correct network settings. Refer to the System Administration Guide for more information.
Tools Screen 2 - Supplies, Configuration, Tests, Power Saver Supplies Management Refer to page 10-41 Configuration and Setup Refer to page 10-44 Remote Data Transfer Setups Refer to page 10-46 Machine Tests Refer to page 10-51 Power Saver Administration Refer to page 10-62 Software Reset l Reset System Software or Network Controller Refer to page 10-63 Page 10 - 6 This selection accesses the options for: l l l l Service Plan Warning Message Notification Replacement Method Feed Roll Cartridge Repl
10. Tools Tools Screen 3 - Setups, Software Upgrade, Service Access Control Service Access Control This selection allows you to restrict access to network services such as e-mail and fax.
System Settings Screen 1 Tray Management Refer to page 10-12 Establish the paper tray and stock management system. This allows the Auto Paper and Auto Tray Switching features to function properly. It also determines the paper trays that will be displayed on the Basic Copying Tab. Audio Tones Adjust the audio tone volume levels. Refer to page 10-19 Display Brightness Adjust the brightness setting for the Touch Screen. Refer to page 10-20 Time and Date Set the time, date, and the display format.
10. Tools System Settings Screen 2 Measurements Refer to page 10-27 Establish the measurement units and the numeric separator. Document Scanner Size Sensing Refer to page 10-28 Changes the default size zone settings for documents fed into the Document Feeder. Decurler Setting Refer to page 10-29 This allows you to reduce the amount of paper curl in the output copies. Display Options Refer to page 10-30 Provides a choice of scanning sequence for bound originals and reading sequence for booklets.
System Settings Screen 3 System Settings Screen 3 options may vary depending on machine configuration. Contention Management Sets the priority in the queue for copy and print jobs. Refer to page 10-32 Output Options Refer to page 10-34 Where the adjustments are made to the quantity of thin stapled sets that are produced before the machine automatically pauses. You can enable or disable the feature that separates printed sets within a job.
The Document Centre tracks the attributes of the paper in each tray either automatically, or through user programming or a combination of both. Each tray can be Dedicated to a specific type of stock, made Fully Adjustable by all users or, on a DC model machine, adjustable by Size Only based on the needs of your environment. Paper Attributes The Document Centre allows four attributes to be programmed at the machine. These attributes include: l Size - This is the physical dimensions of the media.
Tray Management How to get here Tools Screen 1 System Settings System Settings 1 Tray Management There are several selections on this screen. l Tray Settings allows you to program trays as Fully Adjustable, Dedicated, or on a DC model, Size Only. You can also set tray priorities and enable Auto Selection. l Stock Settings allows you to set the stock size, color, or type for Dedicated trays only. l Default Stock is where you set the stock type and color.
Tray Settings 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 Tray Management Tray Management Tray Settings Use this screen to view and change the setup of each tray. Select a tray from the scrolling list and then select the Change Description button to change the Tray Type, Priority, or Auto Selection. Tray Type A Fully Adjustable tray allows a user to program any paper attributes.
Tray Priority Settings Highest Lowest The window in this input region will accept values from 1 (highest priority) to 99 (lowest priority). The tray Priority setting performs two functions. l It determines which tray will be used when two trays are loaded with the same paper and Auto Paper is selected. The tray with the highest priority that contains the selected stock with the default type and color will be the tray that is used.
Stock Settings 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 Tray Management Tray Management Stock Settings This screen is used to establish the settings for Dedicated Trays. If a tray is designated as Fully Adjustable or Size Only (on DC models), this feature is not used and the Change Stock Size and Change Description buttons will not be selectable. The stock size, orientation, type and color for each tray is displayed on this screen.
Default Stock How to get here Tools Screen 1 System Settings System Settings 1 Tray Management Tray Management Default Stock This selection allows the programming of the default stock. Typically, this is the most common stock that will be used in the machine. It is also used by the machine to determine from which tray to print banner sheets for ST model machines.
Paper Substitution 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 Tray Management Tray Management Paper Substitution This ST model feature allows the automatic substitution of common US and Metric paper equivalents for network printing, specifically: NOTE Desired Size Substituted Size 8.5 x 11 inch A4 11 x 17 inch A3 A4 8.5 x 11 inch A3 11 x 17 Some image loss may occur because the physical dimensions of the paper sizes are different.
Standard Size Required How to get here Tools Screen 1 System Settings System Settings 1 Tray Management Tray Management Standard Size Required This feature determines which paper sizes are selected when Auto Paper is used during a copy job and the paper that is available in the machine is not within 0.2 inches of the size of the output image. If paper is available that is within 0.
Audio Tones How to get here 10. Tools Tools Screen 1 System Settings System Settings 1 Audio Tones The machine generates three types of audio tones to notify you of an event that has occurred at the machine. l The Fault tone will ring, for example, when the machine is out of paper. l The Conflict tone will ring, for example, when an incorrect Touch Screen or User Interface selection has been made. l The Selection tone will ring, for example, when the machine accepts your selection.
Display Brightness How to get here Tools Screen 1 System Settings System Settings 1 Display Brightness Typical display buttons Control settings This screen controls the display brightness of the Touch Screen. Under certain lighting conditions, you may want to adjust the display in order to minimize glare and to improve Touch Screen readability. As you adjust the control settings, the display of typical buttons will change to reflect the current setting.
Time and Date 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 Set Date and Time Set Date and Time This feature allows you to set the system time and date. Any changes require the system to be rebooted before they take effect.
Timers How to get here Tools Screen 1 System Settings System Settings 1 Timers System Timeout controls the time interval between the last action at the User Interface and when the Touch Screen resets to the default settings. When you press the System Timeout button you can set the time from 1 to 10 minutes in 1 minute increments or disable the timer. The default time is 1 minute. Auto Resume controls the time interval between when a job is paused using the Pause button and when printing is resumed.
Configuration Report 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 Configuration Report This network related option is not available on the DC model. When a Document Centre ST is powered on and ready to print, a system configuration report will print out to indicate that the network printing functions are ready. This report is also available by pressing the Print Configuration Report button shown on the screen above.
Job Sheets How to get here Tools Screen 1 System Setting System Settings 1 More System Settings 2 Job Sheets Banner Sheets This feature allows you to control the printing of banner sheets. These are the sheets that separate your print job from another one. Although banner sheets can be enabled or disabled in the Print Driver, this feature allows you to prevent banner sheets from being printed regardless of the selection in the Print Driver.
Stock Choice 1. Using the Touch Screen, press the desired row to make a Stock Type selection. NOTE Ensure that the correct stock description is selected otherwise print jobs will be held in the queue waiting for resources. See Stock Settings on page 10-15 for details on changing stock descriptions. 2. Press the desired row to make a Stock Color selection. 3. Press the Save button to save your choices. Xerox Document Centre Reference Guide Page 10 - 25 10.
Reduce and Enlarge Presets How to get here (On an ST model) Tools Screen 1 System Setting System Setting More Reduce/Enlarge Presets (Normal or Custom) System Settings 2 Reduce/Enlarge Presets (On a DC model) Tools Screen 1 System Setting System Settings 1 Reduce/Enlarge Presets The factory presets that are found when either the Normal or Custom Reduction/Enlargement buttons are pressed. These buttons are found when the More... option under the Basic Copying Tab Reduction/Enlargement is pressed.
Measurements 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 More System Settings 2 Measurements You can program the machine to display measurements in either inches or millimeters on the Touch Screen. If you select mm, most paper stock sizes and measurements will be displayed in increments of 1 mm. If inches are selected, the increments will generally be 0.1 inches. Some common sizes such as US Letter 8.
Document Scanner Size Sensing How to get here Tools Screen 1 System Settings System Settings 1 More System Settings 2 Document Scanner Size Sensing NOTE Page 10 - 28 There are 12 preprogrammed size zones that are used to detect the size of the originals that are fed through the Document Feeder. When using the Document Feeder, if you scan originals that are not one of the default sizes, a loss of image or dark edges may occur.
Decurler Setting 10. Tools How to get here Tools Screen 1 System Settings System Settings 1 More System Settings 2 Decurler Setting (On DC model) Tools Screen 1 System Settings System Settings 2 Decurler Setting The Decurler Setting allows you to reduce the amount of paper curl in the output copies. The available options are Automatic Decurler Enabled, Automatic Decurler Disabled, and Maximum Decurler Enabled. The factory default for a machine with a Finisher is Automatic Decurler Enabled.
Display Options How to get here Tools Screen 1 System Settings System Settings 1 More System Settings 2 Display Options This feature allows you to add options to the Bound Originals and Booklet Creation Screens. These options are useful when reproducing documents where the reading sequence may be either right to left or left to right. Bound Originals Scan Order Scanning Order Options display when Bound Originals Scan Order is On.
Image Rotation How to get here 10. Tools (On an ST model) Tools Screen 1 System Setting System Setting More System Settings 2 More System Settings 3 Image Rotation (On a DC model) Tools Screen 1 System Setting System Settings 1 More System Settings 2 Image Rotation When the orientation of the originals and the output paper does not match, this feature allows the scanned original image to be rotated automatically 90 degrees in order to fit on the output paper. This feature only applies to copy jobs.
Contention Management How to get here Tools Screen 1 System Settings System Settings 1 More System Settings 2 More System Settings 3 Contention Management This feature allows you to control whether copy jobs or print jobs have printing priority when entering the job queue. Options such as promote or interrupt are not affected by this feature. This feature option is not available on the DC model. Priority The Priority button allows you to set the relative priority for copy and print jobs.
Single Job Mode How to get here 10. Tools (On DC model only) Tools Screen 1 System Setting System Settings 1 More System Settings 2 More System Settings 3 This feature limits the job queue by allowing one copy job at a time. You can program ahead but each job must be completed before the system will scan the next job. Single Job Mode NOTE This feature is available on DC models only. Depending on your machine configuration, this feature may appear on the System Settings 3 Screen.
Output Options How to get here (On an ST model) Tools Screen 1 System Setting System Setting More System Settings 2 More System Settings 3 Output Options (On a DC model) Thin Stapled Sets This option and one or more of its options may or may not appear depending on your hardware configuration. Stapling thin sets (sets between 5 and 20 sheets of paper) poses a special challenge because of the rise in paper caused by the added thickness of the staple.
Out Of Staples Option Fault/Hold job - If this option is selected, the job will be held until a staple cartridge is replaced. Any jobs requiring stapling that have not started will not print. Any jobs in the process of printing that require stapling will be held and a fault message will display. Output Location for Non-Stapled Jobs A fully featured Document Centre has a Finishing device that contains two output trays, the top and main tray.
Electronic Hole Removal How to get here (On an ST model) Tools Screen 1 System Setting System Setting More System Settings 2 More System Settings 3 Electronic Hole Removal Page 10 - 36 This feature is an optional kit that enables the removal of the black circles left when copying originals that have punched holes. Originals must be placed in the Document Feeder and the Electronic Hole Removal feature must be enabled.
Feature Defaults (Copy jobs) 10. Tools How to get here Tools Screen 1 Feature Defaults You can change the factory Feature Defaults and customize the settings to your work environment. Changing the default settings does not change the machine capabilities. It only changes the preset programming selections when the machine automatically resets itself or when Clear All is pressed. NOTE Changing the defaults will affect every job.
Screen Defaults How to get here Tools Screen 1 Screen Defaults l The Entry Screen Default option allows you to control which screen appears when the machine resets after a timeout or a Clear All has been initiated.The available options are: Features, Machine Status, Job Status. l The Job Status Default controls which type of jobs in the Job Status Queue will be viewed as a default.
10. Tools Online/Offline How to get here Tools Screen 1 Online/Offline Use this option to connect the machine to the network after all the appropriate network settings are made. It is not available on the DC model. To access the connectivity settings see the following page. To take the machine offline, simply press the Offline button and wait a few moments. The machine will notify you when it is disconnected from the network. NOTE You can complete copy jobs if the machine is offline.
Connectivity and Network Setup How to get here Tools Screen 1 Connectivity and Network Setup Use this option to make network settings. It is not available on the DC model. Your System Administrator will need to access these screens to place the machine on the network. NOTE Page 10 - 40 Any changes to these settings will cause the machine to reboot.
Supplies Management 10. Tools How to get here Tools Screen 1 More Tools Screen 2 Supplies Management This screen provides the functions to help you to manage the reordering and replacement of your Replaceable Unit supplies. Service Plan This selection allows you to program or to change the Service Plan you have entered into with Xerox. To change the Service Plan contact the Welcome Center.
Xerographic Module Reorder Notification Use this screen to set the interval between the day that the Xerographic Module reorder message appears and when the unit must be replaced. You can also cancel messages that are currently displayed on the Touch Screen. Fuser Module Reorder Notification Use this screen to set the interval between the day that the Fuser Module reorder message appears and when the unit must be replaced. You can also cancel messages that are currently displayed on the Touch Screen.
NOTE The Paper Feed Roll counter must be reset whenever a Feed Roll is replaced. If the counters are not reset, paper misfeeds will likely occur from the paper tray with the newly changed Feed Roll. To reset the counters follow the instructions below: 1. Press the Access button. 2. Enter the Access login password. Press the Go to Tools button. 3. Select More to access the second tools screen. 4. Select Supplies Management. 5. Select Feed Roll Cartridge Replacement. The following screen should appear.
Configuration and Setup How to get here Tools Screen 1 More Tools Screen 2 Configuration and Setup Any changes to the configuration require a system reboot. 50/60 Hz The correct Hertz setting for your location has been made at the factory prior to installation. Do not change it. If you have any questions contact the Welcome Center. Document Scanner Cover Color A white cover is standard, but gray is available as a separate installable kit.
Xerox Customer Call Center Disk Finisher Setup If you add a finisher different than the one initially installed, use this button to program the machine with the correct finisher code. The machine will recognize the addition of this feature and prompt you to confirm the new settings. Simply follow the instructions on the Touch Screen to complete the programming. Xerox Document Centre Reference Guide Page 10 - 45 10.
Remote Data Transfer Setups How to get here Tools Screen 1 More Tools Screen 2 Remote Data Transfer Setups On the main setup screen you can: l Decide whether or not a telephone line will be connected to the device l Input the Machine Telephone Number l Enable Incoming Calls Page 10 - 46 Xerox Document Centre Reference Guide
Enable Incoming Calls How to get here 10. Tools Tools Screen 1 More Tools Screen 2 Remote Data Transfer Setups Remote Data Transfer Setups Use this screen to enable or disable incoming calls from authorized Enable Incoming Xerox representatives. This feature allows remote diagnosing of Calls system problems.
Entering the Outlet Telephone Number How to get here Tools Screen 1 More Tools Screen 2 Remote Data Transfer Setups Remote Data Transfer Setups Machine Telephone If the telephone number of the machine is changed, for example, by relocating the machine to a different area, a new telephone number must be programmed. Navigate to the Outlet Telephone number screen and using the keypad, enter the new telephone number.
To enter the extension when using a PhoneShare device, follow the procedure listed below. For additional information refer to the PhoneShare Instructions. 1. Enter the Machine Telephone Number. 2. Press the Dial Pause button on the User Interface to create a pause. A comma will be shown on the screen. 3. Enter the two digit System Extension Identifier. 4. Enter the Extension.
Sixth Sense The optional Sixth Sense On Line Support Link is a telephone line connection between the machine and Xerox. You can enable an authorized Xerox service technician to access the machine remotely by telephone to enable real time problem analysis and resolution. If you are using the Auditron reporting software to help manage the Internal Auditron you can dial into the machine over this link to download account information.
Connecting the Telephone Line NOTE The on-line support link requires either a dedicated telephone line or a PhoneShare Kit to share the line with up to three other devices. The telephone line must be an analog telephone line (not a digital telephone line). 1. Power off the machine. Connect one end of the phone cord to the machine’s phone jack marked P4. This jack is located in the recessed area at the lower rear of the machine. P4 Jack (RJ11) Location Document Centre 490/480/470/460 2.
Machine Tests How to get here (On an ST model) Tools Screen 1 More Tools Screen 2 Machine Tests (On a DC model) Tools Screen 1 Machine Tests NOTE Page 10 - 52 Selecting the Machine Tests button allows access to the diagnostics listed below: l l l l l l l Image Quality Tests and Patterns Xerographic System Routine User Interface Tests Video Path Diagnostics Test Echo Test (ST models only) Network Connectivity Test (ST models only) Remote Testing Access for Network Controller (ST models only) Run the
Image Quality Tests and Patterns 10. Tools How to get here (On an ST model) Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests Image Quality Tests and Patterns These tests and test patterns help in troubleshooting the Xerographic System. These tests are designed to be interpreted by an authorized Xerox Representative or by you with assistance from the Welcome Center.
Xerographic System Routine How to get here (On an ST model) Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests Xerographic System Routine The Document Centre automatically adjusts the Xerographic module to enable optimal Image Quality. This selection allows you to manually initiate the Xerographic Routine. This routine can take from 4 to 20 minutes depending upon the conditions of the Xerographic System.
User Interface Tests 10. Tools How to get here (On an ST model) Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests User Interface Tests (On a DC model) Tools Screen 1 Machine Tests Machine Tests User Interface Tests These tests are designed to test the performance of the User Interface functions. Information and instructions for each of these diagnostic tests are provided on the User Interface after the individual test button is selected.
The table below lists the User Interface Tests and their function. Test Function User Interface Button Test This test determines if the buttons on the User Interface are functioning correctly. Touch Area Test This test determines if the Touch Screen is functioning correctly. Audio Tone Test This test determines if the audio tones on the User Interface are functioning correctly. Display Pixel Test This test determines if the Touch Screen pixels are displaying correctly.
Video Path Diagnostics Test 10. Tools How to get here Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests Video Path Diagnostics Test (On a DC model) The Video Path Diagnostics Test tests the circuitry and verifies the electronic path involved in the process of moving the digitized image to the Xerographic module. To activate this test, press the Video Path Diagnostics button and follow the instructions displayed on the User Interface.
Echo Tests How to get here Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests Echo Test Use this option to perform an echo test which tests the electronic pathway from the machine to the network. It is not available on DC Models.
Network Connectivity Test 10. Tools How to get here Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests 1 Network Connectivity Test Use this option to test the network connectivity of the machine. It is not available on DC Models.
Remote Testing Access for Network Controller How to get here Tools Screen 1 More Tools Screen 2 Machine Tests Machine Tests More Machine Tests 2 This screen allows Xerox to remotely access your Document Centre to diagnose Network Controller problems. Refer to Sixth Sense in this chapter for more details on remote access.
Customer Software upgrade 10. Tools How to get here Tools Screen 1 More Tools Screen 2 More Tools Screen 3 Customer Software Upgrade This screen is used when you are upgrading the Document Centre machine software without assistance from Xerox. This has no effect on updating CentreWare software or Print Drivers that are used with the ST models. This type of upgrade is also independent of adding the software options of Network Fax, Network Scanning and Network Accounting.
Power Saver Administration How to get here Tools Screen 1 More Tools Screen 2 Power Saver Administration ST Model Power Saver Administration Screen The machine has an energy saver feature that minimizes energy usage to reduce the overall machine operation cost. The ST and DC models have slightly different Power Saver Administration features. A DC model will automatically power off after both timers have expired. The ST models simply enters a sleep mode.
DC models automatically reduce the power consumption from a Standby Power Mode (waiting to be used) to a Low Power Mode to completely Off (requiring the machine to be powered on). The ST models enter a Sleep Mode rather than powering itself off. NOTE All timers are reset automatically when a User Interface button or the Touch Screen is touched.
Software Reset How to get here (On an ST model) Tools Screen 1 More Tools Screen 2 Software Reset (On a DC model) Tools Screen 1 Software Reset The Software Reset button performs a “warm” reboot of the system. This is useful if the system becomes unresponsive for an extended period of time.
The Document Centre has standard tools to track copy usage. Optional software can be installed to track copy, print, scan and fax usage. Standard Tools l Auxiliary devices such as key card readers or coin boxes can be connected to the Document Centre. Refer to page 11-2 for additional information. l An internal tracking feature known as an Internal Auditron, is standard on all Document Centre configurations. This feature provides copy management capability.
Auxiliary Accounting Devices You can connect an optional Auxiliary Interface such as a card reader or coin box to the Document Centre. Installing an Auxiliary Accounting Device To install a device: 1. Power off the machine. 2. Following the instructions that are provided with the Auxiliary Interface device. Connect it to the Document Centre as illustrated below. The external device interface is located on the back of the machine in a recessed area as indicated below.
Auxiliary Device Notes The Auxiliary Device will charge copies to the account that is active when the copies are printed at the Document Centre. If several jobs are programmed and scanned ahead, they will be charged to the account that was active when the job was printed. To charge copies to the correct account, only use the program and scan ahead capability of the Document Centre with jobs that will be charged to the same account.
Auxiliary Interface Setup How to get here Tools Screen 1 Access and Accounting Access and Accounting Auxiliary Interface NOTE Auxiliary Interface must be active to access this setup screen. Job Timer When a job is running and the external device allowing the job to run requires additional credits, the Job Timer option allows the control of the time interval between when a job requires additional credits and the job is automatically deleted from the job queue.
Large Image Counter This option allows the system to count single output sheets larger than 15 inches such as 11 x 17 or 12 x 18 inches as more than one sheet. This feature will require machine users to spend more credits when using large output sheets. The meter will register double meter counts when large paper is detected. When the feature is disabled the system will register single meter counts on all output regardless of sheet size.
Internal Auditron The Internal Auditron is the standard system on the Document Centre that allows you to control access to the copier and track copy usage on an account basis. This information can then be collected and used as appropriate. To help you manage the data collection and account setup tasks, the Document Centre documentation kit contains a software program that allows you to collect and modify data using a PC with either a direct or remote connection.
Internal Auditron Overview The Internal Auditron system is a two-level system. 2. General Accounts: if necessary, you can create a second layer of accounts requiring users to enter a User Number and an additional 1 to 4 -digit General account number. Copies will be charged to the General Account rather than the User Account. Users with access to the General Accounts can access all the General Accounts.
Planning an Auditron System Start planning by determining your objectives for the Internal Auditron System. Are they primarily to control access, to record copy usage information, or a combination of both? Determine the number of machines that you want to incorporate into your Auditron System. Each individual Document Centre must be setup with the appropriate account information. Decide if you want to have only User Accounts or both User and General Accounts.
Planning General Accounts Use General Accounts if you need an additional level to track copy counts of users who share special projects or clients. Remember, a User Number with General Account access rights is needed to access General Accounts. General Account Number Purpose 1 Client XYZ 2 Client ABC 3 Special Project #1 4 Special Project #2 Complete the matrix for all the required General Accounts. Xerox Document Centre Reference Guide Page 11 - 9 11.
User and General Account Combinations Once you have determined how many User Accounts and General Accounts you will need, you have to determine the total number of User and General Accounts that the Document Centre will recognize. There is a dedicated amount of disk space reserved on the Document Centre for the Internal Auditron. When you activate this disk space, you have to tell the Document Centre how many User and General Accounts to create. You do not have to use all the created accounts.
Managing Data and other considerations Auditron Report Software Data can be retrieved manually or, using special software, downloaded into a personal computer. Simply load the CD and follow the on screen instructions. Assign a Backup Auditron Administrator Is someone available to serve as a backup for the Auditron Administrator? This individual should be identified and trained by the primary Auditron Administrator to manage the system when required.
Setting up your Internal Auditron System How to get here Tools Screen 1 Access and Accounting Access and Accounting Internal Auditron Setup After your Auditron plan is complete, you have to enter the information into the Document Centre. Detailed descriptions of each of the screens are found on the following pages. Initializing the Auditron System 1. Go to the first Tools screen and open the Access and Accounting Screen. 2. Press the Internal Auditron Setup button.
4. There are two ways to input User Account data into the Internal Auditron. Manual Input at the Machine Use the scroll bars to navigate to open accounts. Using a Computer If you have a PC with a Serial Cable or a modem you can connect the computer to the Document Centre and download information into the Auditron. The CD that accompanied the Document Centre documentation contains the Auditron Report Software. You can also download the software from the World Wide Web at www.xerox.com/ drivers.
Changing the Tools password It is strongly recommended that you change the password that initially comes with the machine (1111). Follow these steps to change the password: 1. Select Access and enter Tools using the default password, 1111. 2. Press Access and Accounting. 3. Press the Tools Mode Access button. 4. Select the User Number field by touching the User Number area. When the background is black the new User Number can be entered. Use the keypad to enter a new User Number. Record the User Number. 5.
Auditron Initialization How to get here Tools Screen 1 Access and Accounting Internal Auditron Setup Internal Auditron Setup Auditron Initialization There are three options on this screen. User Accounts. Use the scroll buttons to increase or decrease the number of User Accounts or enter a number using the keypad. The number of User Accounts entered will automatically determine the number of General Accounts. The more user accounts that are created, the fewer General Accounts will be created.
User Accounts and Access Rights How to get here Tools Screen 1 Access and Accounting Access and Accounting Internal Auditron Setup Internal Auditron Setup User Accounts and Access Rights This screen allows you to assign the User Account User Number, the account copy limits, and the access rights. You can also view the total number of copies made and reset the account copy counter.
Access Press the Access button to display the Access Rights screen. This is where you provide account access to the General Accounts, the Machine Administrator or the Auditron Administrator functions. The system will ensure that Account 1 will always be given both the Machine Administrator and the Electronic Auditron Administrator rights. Default Account Pressing this button will reset the currently displayed account to its defaults.
Auditron General Accounts How to get here Tools Screen 1 Access and Accounting Access and Accounting Internal Auditron Setup Internal Auditron Setup Auditron General Accounts This screen allows you to view and/or reset the copy counters for an individual General Account. Enter the account number directly, using the keypad, by scrolling, or by pressing the Next Open Account, the Next Active Account or the Previous Account button.
Network Accounting Overview (Optional Feature) Network Accounting is an optional feature of the Document Centre. To install Network Accounting, contact your Xerox representative. Once the option is installed, users will be required to enter a predefined User ID and Account ID at the machine for copy, scan and fax jobs and at the client workstation for print jobs. Usage can be tracked by user or account from a centralized location over the network.
Types of Tracked Data If you have the Network Accounting option already enabled you can use the standard reports provided by your network accounting software.
Using Network Accounting Network Accounting Login Screen at the Document Centre If users attempt to print from their workstation, they will be presented with a login screen prior to sending their print job. This Client login screen will be seen in any customer driver, web submission tool, or TIFF submission tool. LPR (UNIX environment) is currently not supported. Network Accounting Login Screen at the Work Station Xerox Document Centre Reference Guide Page 11 - 21 11.
Logging In and Out of the Document Centre Logging into the Document Centre 1. Press either User or Account ID button. 2. A keyboard with characters will appear 3. Enter the correct ID code, using the keypad to enter numeric characters. 4. Press Save and repeat for the next ID. 5. The Enter button will become selectable. 6. Press Enter 7. After you have successfully logged in, the features screen will display. Logging Out 1. Press either the Access or Clear All buttons. 2.
Setting Up Network Accounting How to get here Access and Accounting Access and Accounting Authentication Mode Authentication Mode Network Accounting Use the following steps to setup the network accounting option: 1. Arrange for a software and hardware upgrade. Contact Xerox to arrange for a Document Centre hardware and software upgrade as well as delivery of network accounting software. 2. Install the Upgrade on the Document Centre.
4. Enable Network Accounting at the Machine. After the network accounting software is installed, go to the first Tools screen and press the Access and Accounting button to display the Authentication Mode button. Access and Accounting Screen Press the Authentication Mode button to display the Authentication Mode screen. Network Accounting Screen Press Network Accounting then Save. This will allow you to access the Network Accounting Setups screen you will need in Step 7.
5. Install the network accounting software. The documentation that accompanies the software contains the procedures for establishing communications between the software and a networked Document Centre. The person who is responsible for your computer network should install the software. Using the documentation, create the User and Account IDs. Distribute new Print Drivers containing the Network Accounting option. If possible, distribute these drivers with the Accounting option already selected.
7. Complete Document Centre Network Accounting Setups. Choose to Enable or Disable Authentication in the Network Accounting Setup as follows. The Network Accounting Setup screen contains two options, Authentication Enabled or Disabled.
12. Reference This section contains significant reference information that can assist you with productivity improvement opportunities. Feature Default settings User Interface Default settings System Default settings Relocation Requirements ENERGY STAR® Programme Setting Tray 6 to hold either A4 or 8.5 x 11-inch paper Attaching an external accounting device Material Safety Data Sheets Document Security Xerox on the Web 12.
Copy Job Default Settings This section contains a list of all default settings. Please note: Changing default settings will affect every subsequent job. Table 1: Basic Copying Tab Defaults Feature Area Options Factory Default Explanation and Notes Output l Top Tray Collated l Main Tray Collated Selects whether or not the output is produced in sequential collated sets or in separate stacks of each original. 1 to 1 sided Selects the number of sides to be copied.
Table 2: Image Adjustment Tab Defaults Feature Area Options Factory Default Explanation and Notes Original Type Normal Normal will handle most of the typical jobs and is the best general use mode. Image Quality l Normal l Text l Halftone If the majority of originals will be text, magazines or photographs, change the default accordingly. Photo l Photo Lighten/Darken -3 to +3 Normal 0 Controls the lightness or darkness of the output.
Table 2: Image Adjustment Tab Defaults Feature Area Options Factory Default Explanation and Notes Bound Originals l l l l Off Tells the machine which page to scan. Some documents may require a different scanning sequence. If the Display Options for Bound Originals are enabled, a user can choose the correct scanning when the Both Pages button is selected document, either right to left or left to right. Border Border Erase adds equal amounts of white space on all edges of your copies.
Table 2: Image Adjustment Tab Defaults Feature Area Options Factory Default Explanation and Notes Original Input l Auto l Manual Platen Auto Default setting cannot be changed. Input Originals Image Shift l No Shift l Auto Center l Margin Shift Xerox Document Centre Reference Guide No Shift Allows control of image placement on the output page. No Shift provides no adjustment and is the same as the original. Auto Center centers the image on the output page.
Table 3: Output Format Tab Defaults Feature Area Options Factory Default Explanation and Notes Transparencies l Off l Blank Off Provides the ability to produce transparencies with dividers in the same job. It cannot be selected as a default. Off Automatically puts the scanned images in the correct sequence to make a booklet.
Table 4: Job Assembly Tab Defaults Options Factory Default Explanation and Notes Build Job l On l Off Off Provides the ability to combine multiple documents into a single job. It cannot be selected as a default. Sample Set l On l Off Off Produces a single set of a job while holding the rest of the job in memory. This enables a user to review the printed set and either release it for printing or delete it if it is not acceptable. It cannot be selected as a default.
Table 5: Scan Defaults Feature Area Factory Default Basic Scanning Tab Explanation and Notes The defaults for the scanning tabs are not changeable. The features displayed on the screens depend upon which template is selected. You can make a new template with the options you require for a permanent change or select a template and make temporary modifications on the screen.
Table 5: Scan Defaults Factory Default Explanation and Notes Edge Erase l Border l Edge l Scan to Edge Border Erase adds equal amounts of white space on all edges of your copies. Edge Erase provides the ability to adjust independently the amount to erase along any of the document edges. Scan to Edge enables images to be scanned and imaged to the edge of the output paper. Scan to edge cannot be selected as a default. 12.
Table 6: Fax Defaults Feature Area Factory Default Explanation and Notes 1 Sided Selects the orientation and the number of sides to be scanned. Basic Fax Tab Sides Scanned Portrait Resolution Fine Fine (200x200 dpi) is recommended for line art. It produces output with a resolution between super fine and standard. Image Quality Normal Lighten/Darken - 0 Suppression On Normal is appropriate for most jobs run on the machine.
Table 7: User Interface, Power Saver, and Configuration Defaults Feature Area Options Factory Default Explanation and Notes l Features l Job Status l Machine Status ST Models Specifies the pathway that will be shown when the machine resets itself or when Clear All is pressed. Screen Defaults Entry Screen Default Job Status DC Models Features Job Status Default l Incomplete Incomplete Printing Jobs Identifies the types of jobs that will be shown in the Job Queue.
Table 7: User Interface, Power Saver, and Configuration Defaults Feature Area Options Factory Default Explanation and Notes Standby Power Mode to Low Power Mode 490/480470/460 ST 15 to 120 min. 490/480470/ 460 ST 15 min. The Power Saver feature reduces the machine operation cost by minimizing the power consumption when the machine is idle for a significant period of time. Low Power Mode to Sleep 490/480470/460 ST 0 to 120 min. 490/480470/ 460 ST 75 min.
Table 7: User Interface, Power Saver, and Configuration Defaults Feature Area Options Factory Default Explanation and Notes Service Plan A, B, C, D B Determined at installation by your service plan. Reorder Message time 1 to 25 days 3 days Sets the notification period when a Replaceable Unit must be reordered to minimize downtime. Replacement Method l Customer l Xerox Customer Determined at installation.
Tools Defaults Use the Tools features to customize your machine to your work environment. Each button provides access to change a variety of options. Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes l Size Only l Fully DC Models Size Only Fully Adjustable allows the user to adjust the size and the stock type of the tray. Dedicated allows users only to use the programmed stock that is in the tray.
Table 8: System Settings Defaults Feature Area Default Stock Standard Size Required Options Factory Default Explanation and Notes Stock Type Plain Paper The Default Stock Type is the most commonly used stock. Stock Color White The default is the most commonly used stock color. On/Off Off If on, standard size images will be produced only on standard paper sizes. If the standard size is unavailable, the job with standard size images will be placed on hold.
Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes Inches or mm Inches Sets the appropriate measurement units. Comma or Period Comma Sets the standard numeric separator. Time 24 hr Use this function to set and format the date and time used by the machine. Measurements Units Numeric separator Set Time and Date 12 -24 hr dd/mm/yy Date To modify the date and time settings, follow the instructions displayed on this feature.
Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes Reduce/Enlarge Preset #1 25% Set the preset figure for first preset. Reduce/Enlarge Preset #2 64% Set the preset figure for the second preset button. Reduce/Enlarge Preset #3 78% Set the preset figure for the third preset button. Reduce/Enlarge Preset #4 129% Set the preset figure for the fourth preset button. Reduce/Enlarge Preset #5 154% Set the preset figure for the fifth preset button.
Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes Document Scanner Size Sensing Zones 1 to 6 12 Zones < = less than > = greater than The Document Feeder senses the paper size and, using 12 size zones, will pick a paper size corresponding to the size it detects. Each of these zones have unique width and length dimensions, represented by the letters B and A below. Zone 1 A= < 9 in. B= < 7.6 in. 5.5 x 8.5 in.(SEF) Zone 2 A= 9-12.8 in. B= < 7.6 in. 7.25 x 10.
Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes Document Scanner Size Sensing Zones 7 to 12 Zone 7 A= <9 in. B= 9.2 - 11.3 in. 11 x 8.5 (LEF) Changing Zones Zone 8 A= 9-12.8 in. B= 9.2 - 11.3 in. 11 x 8.5 (LEF) Zone 9 A= >12.8 in. B= 9.2 - 11.3 in. 11 x 17 in. (SEF) Zone 10 A= <9 in. B= >11.3 in. A4 (LEF) Zone 11 A= 9-12.8 in. B= >11.3 in. A4 (LEF) Zone 12 A= >12.8 in. B= >11.3 in. A3 (SEF) 2.
Table 8: System Settings Defaults Feature Area Options Factory Default Explanation and Notes On/Off Off Enables the removal of the black circles left when copying a document that has punched holes. Auto% Enabled/Disabled Enabled Auto% will automatically enlarge or reduce the image of an original to fit on the selected paper. Rotation occurs when the substitute paper is different than the original orientation.
Table 8: System Settings Defaults Feature Area Booklet Creation Options Factory Default Explanation and Notes On/Off Off On provides the option of selecting either right to left or left to right reading order when creating a booklet. Off only provides the current reading order when creating a booklet. Enabled/Disabled Disabled Customer Software Upgrade Enabled/Disabled Disabled Allows authorized Xerox personnel to remotely access your system to diagnose Network Controller problems. 12.
Relocating your Document Centre Moving your Document Centre to a new location on the same floor or a different floor through elevator can be handled without assistance from Xerox. Contact Xerox to arrange a move to a different building. Use the following procedure to relocate a Document Centre: l Power-off the machine and disconnect the telephone cord, power cord and any network connections. l Unlock the right wheel casters by pressing the lever on each wheel up.
Document Centre 490/480470/460 Space Requirements *U.S.A. and Canada only: If installing in a hallway or exit route, allow 44 in. (1118 mm) more in front to meet fire code requirements. Input Device Output Device A B C D None OCT** 13 in. (330 mm) 10 in. (254 mm) 70 in. (1778 mm) 47 in. (1194 mm) Bypass Tray or HCF/Bypass* OCT** 15 in. (381 mm) 10 in. (254 mm) 86 in. (2184 mm) 61 in. (1549 mm) None Finisher 13 in. (330 mm) 18 in. (457 mm) 86 in. (2184 mm) 55 in.
The ENERGY STAR® Programme As an ENERGY STAR® partner, Xerox has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Energy Savings The machine has adjustable timers, found in Tools under the Power Saver Administration selection. The factory defaults are set to minimize the energy and the resources used in a typical work environment. Both timers are reset automatically to their programmed values when a User Interface button or the Touch Screen is touched.
Power Consumption Power usage when copying 490 - 1650W 480 - 1440W 470 - 1425W 460 - 1425W Making Copies ST Model Machine Power Consumption Power usage while Normal Power timer active 490 - 450W 480 - 450W 470 - 450W 460 - 450W Standby Mode, waiting to be used Power usage while Low Power Mode timer active 490 - 280W 480 - 280W 470 - 260W 460 - 260W Low Power Mode Power usage while in Sleep Mode 490 - 280W 480 - 65W 470 - 65W 460 - 65W Sleep Mode Off* Low Power light on Time * Machine does not auto
Paper and Resource Savings The second feature of ENERGY STAR® is paper resource conservation. You are encouraged to create two-sided copies whenever possible for both the environmental and the financial benefits. We recommend you set the Sides Copied default to 1- to 2-sided copies. For more information about how to change these settings, refer to the Setting Feature Defaults (Copy Jobs) section in Chapter 10, Tools.
Setting Tray 6 to hold either A4 or 8.5 x 11 inch paper Example: Changing from 8.5 x 11-in. to A4 settings Changing from A4 to 8.5 x 11 inch: Adjust each paper guide to the 8.5 x 11 inch position, starting with the rear guide: First, slide the black latch down to release the guide. Second, move the guide out, over, and into the 8.5 x 11 in. position. Third, slide the latch up to lock the guide. Repeat the procedure for the front guide.
Material Safety Data Sheets XEROX Manufacturer: Material Safety Data Sheet Xerox Corporation Rochester, NY 14644 MSDS No:D-0403A Date:2/18/83 Revision:9/30/96 Telephone # (s): Safety Information: (800) 828-6571 Health Emergency: (716) 422-2177 Transportation Emergency: (716) 422-1230 Section I - Product Identification Trade Names/Synonyms: Platen Glass, Lens and Mirror Cleaner Part No.: 43P81, 8R3669 Chemical Name: None WHMIS Status: Class B/Div. 2, Flammable liquid and Class D, Div.
Mutagenicity: Carcinogens: Aquatic LC50: N.D. None present N.D. Additional Information: Prolonged or repeated skin contact may cause defatting of the skin. Section IV - Physical Data Appearance/Odor: Boiling Point: Solubility in Water: Clear liquid / alcoholic odor Softening Range: N.A. 76-82oC Melting Point: N.A. Completely Specific Gravity (H2O=1): 0.82 Evaporation Rate: Vapor Density (Air=1): Volatile: 3.1 (N-butylacetate=1) 0.85 100% (Wt.)N.A.% (Vol.) Vapor Pressure (mm Hg): 15 @ 20oC pH: 10.
Section VIII - Special Precautions Handling and Storage: Do not handle or store near heat, sparks, flames, or oxidizing agents. Store in a cool place. Avoid prolonged or repeated skin contact. Conditions to Avoid: Section IX- Spill, Leak, and Disposal Procedures For Spills or Leakage: Eliminate sources of ignition. Small spills should be flushed with large quantities of water. Large spills should be absorbed with vermiculate or similar absorbent material and collected for disposal.
Document Centre Document Security Note The following discussion summarizes how remote and local service tools interact with the Document Centre 490/480/470/460 DC/ST as well as the state of customer image data when the job is complete. Service The Document Centre can be accessed locally through a Portable Service Workstation (PWS) or remotely through the optional Sixth Sense feature using a standard telephone line. Both tools are designed for the same purpose, to assist with the service of the machine.
Print Controller stores the print jobs in the Page Description Language (PDL) that the workstation creates through your print driver. These files are usually PostScript or PCL. As the files are interpreted into bitmaps, the bitmaps are transferred to the marking part of the device. This is similar to your scanned copy images entering the digital copier through the document scanner. Once the job has printed, the pointers to the PDL files are automatically deleted.
Greenwich Mean Time Offset Use this table to determine the correct Greenwich Mean Time Offset (GMT.
Table 10: Greenwich Mean Time Offset GMT Offset Cities or Areas +7 Bangkok, Jakarta +8 Beijing, Hong Kong, Singapore +9 Osaka, Tokyo +10 Brisbane, Guam, Melbourne, Sydney +11 Magadan, Solomon Is.
Xerox on the Web http://www.xerox.com Xerox Corporation’s home page. http://www.centreware.com/ Download the latest CentreWare drivers, software and documentation. http://www.xeroxnexus.com/ 12. Reference Connection to Xerox and partner solution development, marketing, sales, training, and support.
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13. Paper & Stock 13. Paper & Stock The Document Centre can process a variety of different types of media stock to accommodate your needs. This chapter contains information about the paper stock you can use in the machine and how you can expect it to perform. Stapling guidelines, the correct loading of special stocks is also discussed as well as paper storage requirements.
Paper and Stock Performance Information The following tables list the Document Centre performance expectations for both one-sided and two-sided prints and copies, on paper and on other throughput materials. Table 1: Performance and Tray matrix for 20 lb. standard paper Table 2: Performance and Tray matrix for 80 gsm standard paper Table 3: Performance of non-standard paper and media (e.g., letterhead, transparencies, labels, etc.
The illustration below outlines the capabilities of the individual paper trays and their ability to process a variety of paper sizes. 5.83 to 18 in. or 148 to 457 mm 4 to 12 in. or 102 to 305 mm Document Feeder Tray 5 Bypass Tray Refer to Table 6 for more information Only 8.5 x 11 inch or A4 LEF Trays 1-4 5.25 to 12 in. or 133 to 305 mm Tray 6 8 to 17 in. or 203 to 432 mm Call the Welcome Center to set Trays 1, 2, 3, or 4 to process 12 x 18 inch stock permanently.
General Stapling Guidelines The following information is provided for machines with a Finisher. Dimensions that can be stapled: This side must be between 8 to 12 inches to be stapled Size requirements for stapling Feed Direction This side must be between 6.7 to 18 inches to be stapled Weights that can be stapled The Finisher can staple a maximum of 50 sheets of 20 lb. paper. The table below lists the maximum staple capability for other paper weights. Weight Maximum stapled sheets 20 lb. 50 24 lb.
Desired Staple Location Paper Supply Output Options Select this Staple Button Auto Paper Supply or select the appropriate size LEF paper. 8.5 x 11 Auto Paper Supply or select the appropriate size SEF paper 8.5 x 11 11 x 17 8.5 x 14 Auto Paper Supply or select the appropriate size SEF paper 8.5 x 11 Xerox Document Centre Reference Guide Page 13 - 5 13.
Feed Direction of Common Paper Sizes Desired Staple Location Paper Supply Output Options Select this Staple Button Auto Paper Supply or select the appropriate size LEF paper. 8.5 x 11 To achieve optimum staple location with this feed direction you must select 8.5 inch, SEF Paper Supply. 8.5 x 11 8.5 x 14 Auto Paper Supply or select the appropriate size SEF paper. 8.5 x 11 11 x 17 8.5 x 14 Build Job is required when stapling copies made from the document glass.
Legend and Footnotes The following symbols represent the expected paper handling and the copy quality performance in typical operating environments. ●= Best performance. ❍= Good performance. ❑= Fair-good performance. Significant performance degradation is likely, particularly paper handling. Blank = Not recommended. Exceeds design specifications. Unacceptable performance likely. Table 1: Performance and Tray matrix for 20 lb. standard paper Trays: 1-4 5 6 ● Note Common Sizes Letter 8.
Table 2: Performance and Tray matrix for 80 gsm standard paper Trays: 1-4 5 6 ● Note Common Sizes A4 210 x 297 mm 8.27 x 11.69 in. LEF SEF ● ❍ ● ❍ A3 297 x 420 mm 11.69 x 16.54 in. SEF ● ● A5 148 x 210 mm 5.83 x 8.27 in. LEF SEF ❍ ❑ ❍ (a, b) (b) ❍ (b) A6 105 x 148 mm 4.13 x 5.83 in. SEF B4 257 x 364 mm 10.12 x 14.33 in. SEF ● ● B5 182 x 257 mm 7.17 x 10.12 in. LEF SEF ● ❍ ● (b) ❑ (b) B6 128.5 x 182 mm 5.06 x 7.17 in. SEF A4 cover Stock 223 x 297 mm 8.
Legend and Footnotes The following symbols represent both the expected paper handling and copy quality performance in typical operating environments. ●= Best performance. ❍= Good performance. ❑= Fair-good performance. Significant performance degradation is likely, particularly paper handling. X= Not recommended. Exceeds design specifications. Unacceptable performance likely.
Table 3: Non-standard paper performance GBC-brand or pre-punched with rectangular holes: (holes on long edge) This type of paper only works when the holes are at the rear of the paper tray.
(i) (j) (k) (l) Xerox Document Centre Reference Guide Performance is highly dependent on the quality of the coated paper. Frequent use of coated papers, especially lower quality papers, might cause increased contamination in the machines which could degrade the paper handling capability and the print or quality performance for all papers. Image deletion defects might occur near the perforation, especially if the perforation is parallel to the feed direction.
Table 4 lists the new and the recycled plain paper weights and the performance you can expect when they are run through the Document Centre. Legend and Footnotes The following symbols represent the expected paper handling and the copy quality performance in typical operating environments. ●= Best performance. ❍= Good performance. ❑= Fair-good performance. Significant performance degradation is likely, particularly paper handling. X= Not recommended. Exceeds design specifications.
Use the Table 5 to identify the common uses and special requirements for the variety of stock types that the Document Centre machine can accommodate. Table 5: Loading Special Stock Stock Type Common Uses Recommendation Hole-punched Ringed binders l Use long-edge feed paper for best copy speed. l Load with holes on the left in Trays 5-6. Load with holes on the right in Trays 1-4.
Table 5: Loading Special Stock Stock Type Common Uses Recommendation Transparencies Presentations l Use white-striped transparencies. Do not use clear or paper-backed transparencies. l It is recommended that transparencies be fed from the Bypass Tray (Tray 5) or from Tray 1 on machines without a Bypass Tray. l Refer to the label on the tray for the orientation of striped transparencies.
Table 6 identifies the potential feeding problems when the Document Feeder is used. All feeding problems can be avoided if the original is scanned from the Document Glass. Table 6: Document Feeder Paper Stock Information Types and condition of originals Rating Notes Coated paper ❑ Feeding lightweight coated originals (approximately 16 lb. or 61gsm) will normally work fine. You may experience problems with the registration of copy images if a color image is within 0.
Table 6: Document Feeder Paper Stock Information Types and condition of originals Rating Notes Dog-Eared Originals (originals with folded corners) X Originals with dog-ears or folded corners on the lead edge may cause a jam. Ensure that the folds are removed. Too Many Sheets in the Stack X Depending on the model, the Document Feeder can feed up to 75, or 100 sheets of 20 lb. paper. The quantity that can be fed decreases with the heavier paper. For example, approximately 44 sheets of 24 lb.
Loading Before loading paper, unwrap the paper from the moisture resistant wrappings, discard the wrapper and insert the paper in the tray. Use the labels or directions in this section to correctly load special stock. Fanning the paper edges is not required, but may be beneficial with certain stocks in dry environments. Storing and Handling Paper Damaged, curled, or damp paper can cause jams and image quality problems.
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The Document Centre is designed to maximize machine uptime. This includes using a short paper path in order to reduce jams, and Replaceable Units in order to avoid extended periods of downtime. This chapter discusses some basic maintenance procedures including the following; l l l l l Powering the machine on and off correctly Clearing Faults Changing the Replaceable Units Cleaning the Document Glass Cleaning the Document Feeder Xerox Document Centre Reference Guide Page 14 - 1 14.
Power On Procedures The Power switch is the white switch located on the right side of the machine. Press the ( ) symbol toward the back of the machine in order to turn the power on. When the Basic Copying Screen appears, your job can be programmed. As soon as the screen displays the message, Ready to Scan your Job, jobs may be scanned. Jobs will not print until the fuser is ready. ON Power switch The entire powering up process typically takes approximately 4 minutes for a Document Centre DC model.
Power Off Procedures There are two non-emergency methods used to power off the Document Centre. Preferred Method If Quick Power Off is selected and confirmed, the machine will begin a controlled power down sequence. If there are any jobs in the queue, a second pop-up screen will appear warning that jobs in the queue will be deleted if the machine is powered off. Confirmation of this screen will result in the deletion of any jobs in the queue during the power down sequence.
Secondary Method Secondary Power off switch A red button, located inside the machine, is the secondary option to power off the machine. This power off procedure immediately cuts power to the machine in an uncontrolled manner without confirmation or delay. Any copy jobs in the queue will be immediately lost without confirmation. It is recommended that this method be used only if the preferred method is unavailable.
Occasionally, a fault will occur at the machine that may prevent you from using the machine, such as: l l l l Out of Paper Low Dry Ink Module/Cartridge end of life Paper Jam Detailed instructions for clearing these and other faults will be displayed on the Touch Screen. Simply follow the instructions shown on the screen. Paper Jams When a paper jam occurs, the Touch Screen automatically displays a fault screen, describing the location of the jam.
Jam Clearance Areas Area 6a Lift the lid and press the green button as indicated To separate the lid from the Document Feeder. Area 6b Area 4 Duplex area: look for sheets on top of this open space. Area 3a Look beneath the label to find the sheet. Do not push down or lift up on the label. Area 3 Fuser area: includes areas 3b, 3c, and 3d. Access these areas by pulling the green handle. CAUTION - THIS AREA MAY BE HOT Area 3e Open the top 2 paper trays to access this area. Look for dropped sheets.
Area 7- 14. Machine Maintenance High Capacity Feeder and Bypass Tray.
Replaceable Units and Supplies Document Feeder Feed Roll Cartridge (Installed by Xerox. These are different than Paper Feed Roll Cartridges) Dry Ink Cartridge Fuser Module Xerographic Module Paper Feed Roll Cartridge Installed by Xerox (1 per Paper Tray, incl. Trays 5 and 6) Developer Collector Bottle included as part of the Xerographic Module Replaceable Units There are two Replaceable Units; the Xerographic Module and the Fuser Module.
Item Expected Life Dry Ink 23,500 copies, averaging 6% area coverage. Actual performance depends on the types of originals copied. Xerographic Module 2 - 5 months, depending on your copy or print volume. Fuser Module 4 - 10 months, depending on your copy or print volume. Supplies The machine uses two types of supplies, the Dry Ink Cartridge and the Staple Cartridges. Contact your normal supplier to reorder these supplies.
Changing the Finisher Staple Cartridge Main Tray Finisher Pause Button The Document Centre Finisher has two staplers, each with a Staple Cartridge that holds 5000 staples. The system will display a fault screen when a cartridge needs to be replaced. Complete the following steps to clear the fault message: 5. Press the Finisher Pause Button and wait for the tray to lower. 6. Open the stapler access door (located above the Main Tray). 7. Remove the Staple Cartridge.
Cleaning the Machine CAUTION To avoid damage to the machine, do not pour or spray water or cleaner directly into the Document Centre. Do not use any abrasive cleaners to clean the Document Centre. Do not force cloth or towels into confined areas or force parts open. Document Glass The Document Centre scanner is one of the most sensitive in the industry and one of the reasons you can produce copies with unparalleled image quality.
Document Feeder Cleaning the Document Feeder routinely will help prevent misfeeds. The cleaning procedure is: l Dampen one end of a towel with Xerox Lens and Mirror Cleaner(8R3669). l Open the Document Scanner Top Cover. Clean the rolls and all visible, black-colored surfaces. l Close the Document Scanner Top Cover and raise the Document Feeder. Clean the rolls and all visible, black-colored surfaces. l Clean the entire surface of the Document Glass as described previously. Repeat as required.
15. Problem Solving 15. Problem Solving The following pages provide an overview of some of the problems that may occur with the Document Centre and contain a variety of tables that will assist you in solving hardware, software and programming problems. It provides information on how to contact the Welcome Center.
General Operating Guidelines A variety of situations can affect the quality of your output. For optimal performance, ensure the following guidelines are followed. l Do not position the Document Centre in direct sunlight or near a heat source such as a radiator. l Avoid sudden changes in the environment surrounding the Document Centre. When a change occurs, allow the Document Centre at least two hours to adjust to its new environment, depending on the extent of the change.
Calling the Welcome Center If you are experiencing difficulty with your Document Centre, check the suggestions in the following Table of Troubleshooting Tips to see if you can solve the problem before contacting the Welcome Center. You might be able to resolve the situation quickly. If the difficulty persists, contact the Xerox Welcome Center. The Welcome Center telephone number is conveniently located on the Machine Information screen.
Diagnostic Tools The Document Centre is equipped with a variety of diagnostic tools How to get here to identify and isolate any problems that may occur. In most cases, (On an ST model) Tools Screen 1 More these checks are performed in consultation with an authorized technician or the Welcome Center. This section describes symptoms and problem resolution for problems associated with hardware. Use the table below to identify the applicable test for your situation.
Symptom Applicable Tests User Interface Tests Use these tests if you suspect that the UI is not functioning correctly. Additional information may be found on the User Interface when the test is selected. l Buttons Malfunctioning The User Interface Button Test helps to determine if the buttons on the User Interface are functioning correctly. l Touch Screen not The Touch Area Test allows the Machine Administrator to determine if the Touch Screen on the UI is functioning correctly.
Troubleshooting Tips Problem Symptom Recommendation The machine will not power on l Check to see that the machine is not in Low Power Power Mode as indicated by the green light on the User Interface. l Push the white power button to the ON position. l Check to see if the power cord is correctly installed. l Examine the circuit breaker for the line to see if the AC outlet is receiving voltage.
Problem Symptom Recommendation Paper Handling Repeated paper jams or misfeeds in Tray 5 (Bypass Tray) l Ensure that the correct paper size is (cont’d) displayed on the Touch Screen. l Remove the stock and reload the tray. Do not add paper to the tray when paper is already loaded. Instead, remove the paper, combine the additional paper with the paper from the tray, and reload the tray. l Depending on the model, ensure that there are no more than 100 or 75 sheets of 20 lb. in the Tray.
Problem Symptom Recommendation Paper Handling Repeated Check Tray Messages on the User Interface and the paper is loaded in the tray l Adjust the edge guides against the stack of Paper Curls l Load the paper in the paper trays seam side (cont’d) paper in the tray. l If the edge guides were not set against the paper stock in the tray when Start was selected, delete the job in the job queue and begin again. of the paper up.
Problem Symptom Recommendation The machine did not enlarge an 8 1/2 x 11 inch document to fill an 11 x 17 inch page l Ensure that the correct tray is selected. l 11 x 17-inch paper can be loaded in the Output Quality trays short edge feed only. Select Reduce/ Enlarge, More...then Custom then Auto%. l Orient the original SEF. If using the Document Feeder, ensure the document Size is correctly defined. Refer to page 1028 for more information.
Problem Symptom Recommendation Output Quality There are streaks, lines, spots, or black, solid, or dotted lines l Clean the Document Glass, especially near (cont’d) the black plastic ramp on the glass, if using the Document Feeder. l Run the job from the Document Glass. l Check the quality of the original. Use Border Erase or Edge Erase to remove lines from the edges of the document. l Turn on Background Suppression. l Load fresh paper.
Problem Symptom Recommendation Output Quality Jobs scan but do not print l Some jobs require image processing before printing. This may take as long as 2 seconds per page. (cont’d) l Check the Job Status to determine if a job is processing. There may be a job in the queue with a status of paused. Delete this job if it remains in the state over 3 minutes. l This may possibly be a result of an incorrect feature combination. Select Software Reset.
Problem Symptom Recommendation Copy Quality Blurred images on output l Load fresh paper. l If copying from the Document Glass, check the quality of the originals, set the input to Manual Platen Input, close the cover and try again. Ensure that the original is entirely flat against the Document Glass. (cont’d) Missing characters on output l Load fresh paper. l Try using a smoother paper. l Select darken if the original is light or the font is colored.
Problem Symptom Recommendation Copy Quality Moiré - a wavy pattern defect created by the interaction of the halftone frequency on the original and the halftone frequency used to produce the copy l Use a reduced Sharpness setting. l If Auto is selected, use Special or if Special Grainy or “noisy” pictures l Use Special Screen. l Select Photo and select less sharpness. Fuzzy text or lines l Select Text, Halftone Photo, or Normal type (cont’d) is selected, use Auto.
Problem Symptom Recommendation The system scans originals but does not print them. The top job in the Job Status list shows a status of printing l If the Touch Screen is displaying a message Other Problems or stating that the system is warming up, you must wait until the system is completely warmed up. l Attempt to delete the top job in the Job Status list.
Problem Symptom Recommendation Other Problems Copying a booklet using bound originals does not capture the image correctly. l The Document Glass Cover must be raised. l If the image along the bottom edge of the A queued job will not promote l Common Causes - The job must be Machine deletes jobs scanned through the Document Feeder. The machine compares the size determined by the sensors and the actual size it detects when scanning a job.
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Term Explanation A4, A3, B4, B5 These are common metric paper sizes. Refer to Chapter 13, Paper & Stock, for more details. Auto IQ® This Image Quality enhancement enables the copier to determine the type of pixel as well as the surrounding pixels while it is scanning. Based on the types of pixels identified, the copier will produce the best possible image.
Build Job This feature allows the Document Centre to accept multiple job segments and combine them into a single job. Each segment can have different characteristics such as paper size, 1-or 2-sided images, or scanned from the glass or through the Document Feeder. Refer to page 4-35 for more information about this powerful feature. Calendar-type orientation A 2-sided page where the second side has the same orientation as the first when viewed from top to bottom.
This refers to the ability to shift the scanned image of an original with respect to the paper output. It is designed to be used for creating a binding edge. Refer to page 4-26 for more information. Input Original documents that you feed into the machine. Job Progress Screen A pop-up screen that is displayed on the User Interface when the Start button is pushed. This window provides information about the active job. Job Queue The Document Centre has the ability to stack jobs as it processes them.
Pathway Buttons The functions of the machine are divided into four separate and distinct pathways, Features, Job Status, Machine Status and Tools. Features contains all the programming selections needed to produce the job. Job Status provides queue management functions, Machine Status provides information about the projected replacement requirements for consumables, and information pertaining to the repair of the machine.
Sharpness Sharpness adjusts the amount of edge definition on the output. If the image appears slightly out of focus, increasing the Sharpness value may make the image clearer. SMTP Simple Mail Transfer Protocol Stock See Media System Administrator This person connects the Document Centre to the network so it can print jobs from your work station. TIFF This is the abbreviation for Tagged Image Format File. It is a common industry standard.
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Table of Contents Index A Accounts - Auditron 11-6 Active Telephone Line 10-46 Application Checksum Verification 10-56 Audio Tones Changing the Volume 10-19 Testing 10-56 Auditron External Devices 11-2 Overview 11-6 Setting up a system 11-6 Tools password Changing 11-14 Authentication Authentication Overview 6-21 E-mail Authentication 7-2 E-mail Guest Access 7-4 E-mail Network Access 7-3 Fax Authentication 5-4 Fax Nework Access 5-5, 5-6 Guest Access Overview 6-25 Network Access Overview 6-24 Server Confi
Basic Copying Tab 2 Sided Copy 4-6 Default settings 12-2 Output 4-3 Paper Supply 4-11 Reduce / Enlarge 4-8 Billing Counters 9-5 Binding Erase feature 4-19 Black Hole Removal 10-36 Booklet Creation Layout examples 4-29 Print Order Changing 10-30 Border Erase feature 4-21 Bound Originals 4-18 1-2 sided copies 4-19 Scan order Changing 10-30 Brightness See Display Brightness Build Job How to use 4-35 Using with Bound Originals 4-20 Buttons Features 4-1 Job Status 8-1 Machine Status 9-1 User Interface 3-9 Bypass
D Darken 4-14 Defaults Complete listing of 12-2 Delayed Start(Fax) 5-17 Deleting a job 8-5 Dial Characters(Fax) 5-10 Dial pause(Fax) 5-10 Display 10-20 Display Brightness Changing 10-20 Display Options screen 10-30 Display Pixel Test 10-56 Distribution Templates 6-2 Selecting 6-5 Dividers, Transparency 4-28 Document Centre Components 3-2 Document Feeder Cleaning 14-12 Sheet Capacity 3-3 Stock input information 13-15 Document Glass How to clean 14-11 Document Scanner Size Sensing Changing zone size 12-19 Lis
Fax Access to 5-7 Delayed Send 5-17 Dialing 5-10 Enabling optional services 10-44 Fax Screen 5-8 Fax Status Sheets, color 10-25 Installation 5-2 Sending 5-8 Setups 5-3 Feature buttons 3-10 Feature Screens Basic Copying Tab 4-2 Changing Defaults 10-37 Changing the reset time 10-22 Image Adjustment Tab 4-12, 7-12 Job Assembly Tab 4-34 Output Format Tab 4-27 Feed Roll Cartridge Counter reset 10-43 End of life 10-41 Fine - Resolution(Fax) 5-14 Finisher 3-12 Convenience Stapler 3-14 Stapling Options 4-3 Unloadin
J Image Adjustment 6-12 Image Adjustment Tab 4-12 Bound Originals 4-18 Default settings 12-3 Edge Erase 4-21 Image Quality 4-13 Image Shift 4-26 More Image Quality 4-15 Original Input 4-22 Image Orientation 2-2 Image Quality 4-13 Background Suppression 4-14 Contrast 4-15 Lighten/Darken 4-14 Problem Solving 15-4 Sharpness 4-15 Use of settings 4-16 Image Quality Tests/Patterns 10-53 Image Quality(Scan) 6-13 Image Rotation Side 2 Rotation 4-7 Image Shift 4-26 Incomplete Scan Timer 10-22 Information Sources 2-
Long Edge Feed (LEF) 2-2 M Machine Information Tab 9-2 Calling for Help 9-3 Machine Status Button 9-1 Machine Telephone Number 10-48 Machine Tests Image Tests and Patterns 10-53 User Interface Tests 10-55 Video Path Diagnostics Test 1057 Xerographic System Test 10-54 Maintenance Cleaning the machine 14-11 Fault Clearance 14-5 Power On/Off 14-2 Making Stapled Copies 13-4 Manual Platen Input screen 4-23 Mask data(Fax) 5-11 Masking Black holes on copies 10-36 Measurement Setting mm or inches 10-27 Media See p
P Paper Automatic Size Substitution 1017 Jams 14-5 Loading Special Stock 13-13 Selectable Options 4-11 Storage and Handling 13-17 Throughput performance 13-2 Paper Feed Roll Cartridges 9-8, 10-43 Paper Tray Settings Setting the Default Stock 10-16 Xerox Document Centre Reference Guide Paper Trays Bypass Tray 3-7 High Capacity Feeder 3-8 Media Capacity 13-3 Setting Up Paper Trays 3-5 Status 9-4 Trays 1 to 4 3-5 Password Changing 11-14 Tools Password, default 10-2 Password check switch(Fax) 5-11 Pathways Fe
Print to Edge 4-21 Priority Setting Job Priority 10-32 Using Interrupt 3-10 Problem Solving 15-1 Proof See Sample Set 4-37 Proof, see Sample Set Pulse-to-tone switch(Fax) 5-12 Q Queue See Job Queue Queue Management Job Status 8-2 R Reading Order Books and Booklets Adding User Options 10-30 Reduce 4-8 Reduce/Enlarge 4-8 Changing Presets 10-26 Custom applications 4-10 Registration 16-4 Using the Document Glass 3-4 Relocation Ozone Requirements 1-5 Space Requirements 12-22 Remote Data Transfer Setup 10-46 Re
Xerox Document Centre Reference Guide Supplies Management Changing the Service Plan 10-41 Feed Roll Cartridge counters Resetting 10-43 Ordering supplies 14-9 Supplies Tab Paper Feed Roll Cartridges 9-8 System Management Tools see Tools System Settings Audio Tones 10-19 Display Brightness 10-20 Display Options 10-30 Humidity Adjustment 10-29 Image Rotation 10-31 Measurement 10-27 Reduce and Enlarge Presets 10-26 Scanner Size Sensing 10-28 Set Time and Date 10-21 Timers 10-22 Tray Management 10-11 T Tabs Pr
Timers Auto Resume 10-22 Incomplete Scan 10-22 Power Saver 10-62 System Timeout 10-22 Tools Access Code 10-2 Changing the password 11-14 Overview 10-2 Touch Area Test 10-56 Touch Screen 3-9, 3-11 Adjusting the Brightness 10-20 Adjusting the reset time 10-22 setting the default screen 10-38 Testing 10-56 Transparencies 13-14 Transparency Dividers 4-28 Tray Management Changing Tray 6 paper size 12-27 Changing Tray Settings 10-13 Standard Size Required 10-18 Stock Settings 10-15 Tray Priority 10-14 Tray Settin
Machine Administrator Quick Reference Refer to these pages for more information Access: System Management Tools..........................page 10 - 2 The Billing Counters ...............................page 9 - 5 Feed Roll Counters, resetting................. page 10 - 43 Configuration Report .............................. page 10 - 23 Fax Features ................................................ page 6 - 1 Network Scanning Features ......................... page 7 - 1 Network Accounting ...................
