The Xerox DocuPrint C20/NC20 Color Ink Jet Printer User Guide Version 1.
Xerox Corporation 701 South Aviation Blvd. El Segundo, CA 90245 USA Xerox Canada, Limited 5650 Yonge Street North York, Ontario Canada M2M 4G7 Americas Customer Operations 800 Long Ridge Road Stamford, CT 06904-1600 USA Xerox Limited Parkway Marlow Buckinghamshire SL7 1YL United Kingdom Copyright © 1998 Xerox Corporation. All Rights Reserved.
Contents i Safety Notes ................................................................. i Electrical Safety .......................................................................ii Maintenance Safety................................................................ iv Operational Safety ..................................................................v Chapter 1 Getting to Know Your Printer .................................. 1-1 Introduction ..............................................................
DocuPrint Documentation ................................................. 1-14 Printed Documentation .................................................. 1-14 Electronic Documentation............................................... 1-15 Using the CDs ................................................................ 1-16 Note, Caution and Warning Symbols.............................. 1-17 Chapter 2 Loading Print Media ............................................... 2-1 Introduction ..............................
Chapter 4 Maintaining the Printer ........................................... 4-1 Replacing the Print Cartridges.............................................. 4-2 To Position the Print Cartridge Carrier............................... 4-3 To Replace the Print Cartridges ......................................... 4-4 To Install Print Cartridges ................................................. 4-6 To Align the Print Cartridges........................................... 4-11 Cleaning Your Printer...............
With an External Ethernet Adapter Installed ...................... B-5 Appendix C Printer Options ........................................................ C-1 Installing Printer Options ..................................................... C-3 Printer Memory ................................................................... C-4 Accessing the System Board from the Front ....................... C-5 Installing Printer Memory .................................................
Safety Notes The Xerox DocuPrint C20/NC20 printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Electrical Safety Electrical Safety • Use the power cord supplied with your DocuPrint C20/ NC20 printer. • Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. • Plug the power cable directly into a properly grounded electrical outlet. Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet.
Electrical Safety • Do not override or disable electrical or mechanical interlocks. • Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the printer. Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock. • If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet.
Maintenance Safety Maintenance Safety • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition. • Use the supplies and cleaning materials only as directed in this manual. Keep all of these materials out of the reach of children.
Operational Safety Operational Safety Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer. • Use the material and supplies specifically designed for your printer.
Operational Safety • Do not place the printer near a heat source. • Do not place the printer in direct sunlight. • Do not place the printer in line with the cold air flow from an air conditioning system. • Place the printer on a level, solid surface with adequate strength for the weight of the machine. • Exercise care in moving or relocating the printer. • Follow the recommended procedure when moving the printer from one location to another.
Operational Safety • Frequent operation of the on/off switch is not recommended. • Keep hands, hair, and neckties away from the exit feed rollers. • Do not remove a media tray while printing from a single tray configuration. • Do not open the Top Cover while printing. • Do not switch off the printer power while printing. • Do not move the printer while printing.
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Getting to Know Your Printer 1 r e tpahC Introduction ...................................................................... 1-2 Printer Features ................................................................. 1-3 Print Speed .................................................................... 1-3 Resolution ...................................................................... 1-3 Resident Fonts ................................................................ 1-4 Connectivity ..........................
Introduction Introduction In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer components. Before you use your printer, make sure that you perform all of the steps described in the Quick Installation Guide that came with your printer. Also make sure that you connect the necessary print cables. The Xerox DocuPrint C20/NC20 color ink jet printer provides high quality printing in both color and black and white on a variety of paper types.
Printer Features Printer Features Your DocuPrint C20/NC20 has many special features that allow you to achieve the color printing results you need for your specific print requirements. Features vary slightly according to the options you are using and the memory installed in your printer. This section will help you become familiar with your printer's features and capabilities.
Printer Features Resident Fonts The following fonts are included with your printer: • 75 resident -scalable fonts: — PostScript Level 2 emulation: 39 compatible plus 36 additional — PCL emulation: 45 LaserJet compatible plus 30 additional in PCL 5. • 2 PCL bitmap fonts — LinePrinter 16 — POSTNET Barcode • 78 symbol sets in PCL emulation to support multiple applications and languages.
Printer Features Connectivity The DocuPrint C20/NC20 comes standard with a high speed Standard-Centronics IEEE 1284 B compliant Bi-Directional parallel port. You can customize your printer connectivity according to your needs. The DocuPrint C20/NC20 supports the Windows 95 and Windows 98 Plug & Play standards. Optional interfaces include: • An External Ethernet Adapter that lets you connect your printer to a local area network (LAN).
Printer Features The following printing protocols are enabled with the External Ethernet Adapter or Tri-Port Interface Option: • NetWare 2.x, 3.x, 3.1x and 4.1x with complete NDS native support (IPX/SPX) • AppleTalk (EtherTalk) • SunOS, Solaris (TCP/IP) • WFWG (DLC/LLC) • Windows NTAS (DLC/LLC) • Windows 95 and Windows 98 (IPX/SPX)-Peer to Peer • IBM LAN Server (DLC/LLC) • LocalTalk.
Printer Features Color Matching Systems The following color matching systems will be available for the DocuPrint C20/NC20: • ICM Windows 95, 98 and NT 5.0 • Apple ColorSync • PANTONE Color Profiles. For more detailed information on printer specifications and connectivity, consult the System Administrator Guide on the DocuPrint CD.
Printer Features Printer Driver Software The printer driver is a piece of software that is loaded on your workstation. Use of the proper printer driver for your operating system and printer model is essential for obtaining the best in color printing. It is important for two reasons: 1. Printer drivers provide access to features unique to your printer.
Printer Components Printer Components External Components Use Figures 1.1 and 1.2 to identify the main exterior components of your DocuPrint C20/NC20. Figure 1.1 Printer Components, Front View Front View 6 1 1 Front Cover 2 Input Tray/Output Bin Unit 3 Control Panel 4 2 5 4 Manual Feed Slot 5 Front Cover Release 6 Optional Tray 2 3 Figure 1.
Printer Components Interface Connectors Your printer interface connectors are located on the back of the printer as shown in Figure 1.3 on page 1-11. Your printer comes equipped with a high speed Standard-Centronics IEEE 1284 B compliant Bi-Directional parallel connector. The following optional interfaces are available: • A Tri-Port Interface Card to provide support for — LocalTalk — Serial RS-232C/RS422A — High speed infrared local connection.
Printer Components Figure 1.3 Connection Interface Area 1 Standard Parallel Port 2 Optional Tri-Port Interface 3 Optional External Ethernet Adapter not shown (see Appendix C: Printer Options) 1 2 The Tri-Port Interface Card and the Hard Disk Option utilize the same internal connection within the printer. Only one of these can be installed at a time.
Printer Components Front Cover The DocuPrint C20/NC20 has a front cover, which is identified in Figure 1.1 on page 1-9. Use the following instructions to open the front cover to gain access to the print cartridges and to install and remove the input tray and output bin unit. 1 Locate the finger grip on either the right or left end of the front cover. 2 Gently pull up on the finger grip to lift the front cover.
Printer Components Print Cartridge Components Figure 1.4 shows the DocuPrint C20/NC20's print cartridge components. The print cartridges are the consumables (replenishable substances used by the printer). See the separate Supplies/Options Guide to order these items. Figure 1.
DocuPrint Documentation DocuPrint Documentation Your DocuPrint C20/NC20 is packaged with documentation in both printed form and on CD-ROM. There are two CDs: • DocuPrint CD, which contains documentation and printer drivers. • Printer Management Software CD, which contains Xerox-provided client software and the documentation for it. This CD is for use with the DocuPrint NC20 or the External Ethernet Adapter. This section serves as a roadmap for the printed and CD documentation.
DocuPrint Documentation Electronic Documentation Your DocuPrint C20/NC20 CD-ROM contains the following pieces of information: • User Guide, which is the electronic version of this book. • Quick Network Installation Guide, which contains information on how to set up your printer. • System Administrator Guide, which contains a considerable amount of more detailed user information. • Technical Information Guide, which contains generic information about network connectivity for Xerox printers.
DocuPrint Documentation Using the CDs The documentation on the DocuPrint CD is provided as PDF files. These can be viewed with the Adobe Acrobat Reader (provided on the CD if you do not already have one installed). These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is cross-referenced.
DocuPrint Documentation Note, Caution and Warning Symbols Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows: This symbol indicates particularly useful or helpful information about your printer. This symbol indicates a caution against performing any action that may damage your printer or degrade performance.
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Loading Print Media 2 r e tpahC Introduction ...................................................................... 2-2 Selecting Paper .................................................................. 2-3 Paper Selection Guidelines .............................................. 2-3 DocuPrint C20/NC20 Paper Recommendations ............... 2-4 Loading Paper ................................................................... 2-5 Using the Standard Input Tray .......................................
Introduction Introduction This chapter will help you select paper for your DocuPrint C20/NC20 and to properly position paper in the different input trays. It will refer you to the separate Supplies/ Options Guide to help you understand the different types of paper you can use with the DocuPrint C20/NC20. Your printer has two standard paper sources, the input tray and the manual feed slot. An optional second input tray is also available for your printer.
Selecting Paper Selecting Paper The print quality and feeding reliability you get with your printer can vary depending on the paper source you use and the type and size of the print material. Using sizes other than those listed in the separate Supplies/Options Guide, or using paper not recommended for your printer can result in paper jams and print quality problems. Paper Selection Guidelines When choosing paper for your printer, consider the weight, fiber content, and color of the paper.
Selecting Paper DocuPrint C20/NC20 Paper Recommendations For the best print quality use xerographic paper. See the separate Supplies/Options Guide for the appropriate weights and sizes to be used in your printer. The following papers can be used with your printer: • Bond papers • Dual purpose papers • Xerographic papers • Recycled papers • Coated papers.
Loading Paper Loading Paper The DocuPrint C20/NC20 accepts a variety of different papers and sizes in its standard input tray, manual feed slot and optional tray. For information about the different papers and sizes that you can use with your printer, see the separate Supplies/Options Guide. The following pages contain information on: “Using the Standard Input Tray” (page 2-6) “Using the Manual Feed Slot” (page 2-9) “Using Tray 2” (page 2-12) “Using Letterhead” (page 2-19).
Loading Paper Using the Standard Input Tray The standard input tray can be used for several different types of paper. See the Supplies/Options Guide for sizes and capacity. To Load the Standard Input Tray 1 Lift the output bin. If a different type of paper is in the tray, remove it. 2 Squeeze the width guide lever and slide it to the far left side of the tray. If loading envelopes, go to Step 6. 3 Slide the length guide out toward you.
Loading Paper 5 Place the print material against the right side of the input tray with the recommended print side face down and the top edge going in first toward the back of the input tray. If you are using preprinted letterhead, see the section “Using Letterhead” (page 2-19) for proper page orientation. Go to Step 8. 6 Lift and slide the envelope length guide out toward you.
Loading Paper 8 Squeeze the width guide lever and slide it to the right until it touches the edge of the print material. The paper size indicators, printed on the top surface of the bin, are paper size abbreviations used for placement of the length and width guides. Slide the length guide (shown in Step 3 on page 2-6) or envelope length guide (shown in Step 6) up until it touches the bottom edge of the print material. If you are not using large-size paper, go to Step 10.
Loading Paper Using the Manual Feed Slot The manual feed slot on your printer lets you feed sheets of print material manually one sheet at a time. The printer automatically detects when print material is placed in the manual feed slot, and uses it as the paper source. You can use the manual feed slot to print on a different type of print material without removing the paper in the standard input tray or optional tray.
Loading Paper To Load the Manual Feed Slot 1 If you are loading envelopes, go to Step 2. Place a single sheet of print material face up with the side of the print material aligned against the right side of the manual feed. If using preprinted letterhead, see the section “Using Letterhead” (page 2-19) for proper page orientation. Go to Step 3. 2 Place a single envelope face up with the long side aligned against the right side of the manual feed.
Loading Paper 4 Fully extend the paper stop on the output bin for large-size paper. Be sure to change Paper Size on the Paper Menu. If you use a paper size not listed, select the next larger size. See Chapter 3: Printing for additional information. Make sure you fully extend the paper stop on the output bin. Otherwise, large-size paper may back up into the printer and cause a paper jam. 5 Send your job to print.
Loading Paper Using Tray 2 The optional Tray 2 can be used for several different types of paper. See the Supplies/Options Guide for sizes and capacity. To Load Tray 2: 1 Squeeze the tab located on the width guide lever and slide the width guide lever to the far left side of the tray. If you are loading envelopes, go to Step 4 on page 2-13. 2 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading Paper 4 Place the envelopes with the print side facing you and the long side aligned against the right side of Tray 2. The stamp side faces up with the stamp corner facing down. Do not overfill Tray 2 because the print material may not feed correctly through the printer or you may get a paper jam. Do not feed a stamped envelope into the printer. The stamp is shown for orientation purposes only. 5 Slide the print material as far as it will go into Tray 2.
Loading Paper 7 Fully extend the paper stop on the output bin for large-size paper. Be sure to change Paper Size on the Paper Menu. See Chapter 3: Printing for additional information. If you use a paper size not listed, select the next larger size on the Paper Size Menu. Make sure you fully extend the paper stop on the output bin. Otherwise, large-size paper may back up into the printer and cause a paper jam. 8 Send your job to print.
Tray Linking Tray Linking Tray linking is a printer feature used when the optional Tray 2 is installed. Tray linking enables the automatic linking feature for the paper sources, allowing you to print from one paper source should the other one become empty. For example, if you have letter-size print material loaded in both the standard input tray and Tray 2, and the standard input tray becomes empty, the printer selects print material from Tray 2.
Printing Multiple Jobs Printing Multiple Jobs You can use the manual feed slot to print multiple jobs using sheets of print material or envelopes. To do so, you must change the Paper Source setting through the Control Panel. If you know how to use the Control Panel, follow the procedure below. If you are not familiar with its use, see Chapter 3: Printing for more information.
Printing Multiple Jobs 5 Press OK. The following appears on the display: Paper Source Tray1* 6 Press until the setting you want appears on the second line, either: Paper Source Manual Paper ...if you are printing on a sheet of print material, or: Paper Source Manual Env ...if you are printing on an envelope. 7 Press OK to select the setting you want. 8 Press to return to Ready, and the following appears on the display: Ready 9 Send your job to print.
Printing Multiple Jobs 10 One of the following displays appears and remains there until you load the requested material in the manual feed slot: Load Manual Plain Paper ...if you are printing on a sheet of print material, or: Load Manual Plain Envelopes ...if you are printing on an envelope. See “To Load the Manual Feed Slot” (page 2-10) for information on how to load print material in the manual feed slot. 11 Press .
Using Letterhead Using Letterhead Preprinted letterhead must be acceptable for use with your printer. Check with the manufacturer or vendor to determine whether the letterhead you’ve chosen is acceptable for inkjet printers. Page orientation is important when printing on letterhead. Refer to Table 2.1 for help when loading letterhead in the paper sources. Table 2.1 Letterhead Orientation Paper Source Place Print Side... Place Leading Edge...
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Printing 3 r e tpahC DocuPrint C20/NC20 Printer Drivers .................................. 3-2 Driver Features ............................................................... 3-3 Installing CentreWare DP and Printer Drivers .................. 3-3 Using the Control Panel ..................................................... 3-4 Control Panel Features .................................................... 3-5 The Control Panel Display .............................................. 3-6 Using the Control Keys .
DocuPrint C20/NC20 Printer Drivers DocuPrint C20/NC20 Printer Drivers The DocuPrint C20/NC20 supports PostScript emulation, PCL 5c emulation or both in the environments listed in Table 3.1. To take full advantage of all the printer's features, install the appropriate DocuPrint C20/NC20 printer driver. Table 3.1 DocuPrint C20/NC20 printer drivers Environment Windows Printer Driver Windows 3.1x/ Windows 95/ Windows 98 Windows for Workgroups 3.11 Windows NT 3.51 Windows NT 4.0 IBM OS/2 OS/2 Ver. 2.
DocuPrint C20/NC20 Printer Drivers Driver Features The DocuPrint C20/NC20 drivers will support the following standard features: • Input tray selection • Paper size, orientation and media • Number of copies • Multipage printing and ordering • Collating • Media type • User defined forms • Overlays • Color and graphic selections • Font substitution and downloading. (See the DocuPrint C20/NC20 Print Driver Help for additional information on these features.
Using the Control Panel Using the Control Panel You can use the Control Panel on your printer to change printer settings when you cannot change them from your software application or printer driver. Settings you change from the application or driver apply only to the job you are preparing to send to the printer. Changing a printer setting from the Control Panel makes that setting the default.
Using the Control Panel Control Panel Features The DocuPrint C20/NC20 Control Panel (Figure 3.1) serves two purposes: 1. It displays information about the status of the printer (or the job in process). 2. It provides the means for changing printer settings to control how the DocuPrint C20/NC20 operates. Figure 3.
Using the Control Panel The Control Panel Display The Control Panel's display performs two functions. • It informs you of printer status conditions, such as when ink cartridges become low, when the paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, the following message appears on the display: Ready This message appears whenever the printer is online and ready to accept print jobs.
Using the Control Panel • It presents a hierarchy of menu options and settings to configure and control the printer. For example, when you press or , you will see the following two-line message on the display: Menus Item Menu (such as Supplies Menu or Job Menu) See the section “DocuPrint C20/NC20 Menu Map” (page 3-11) for information on the menu system hierarchy.
Using the Control Panel Using the Control Keys You can use the control keys to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. Table 3.2 describes the functions of each of the control keys. Control keys act upon the information seen on the second line of the Control Panel display. Table 3.
Using the Control Panel Table 3.2 Control Key Functions (continued) Control Key or Function Pressing or : • At the Ready message, takes the printer offline (out of the Ready state) and enters the menus. • At the Busy message, takes the printer to the Job Menu. When the printer is offline: Press or to go to the next item in the menus, Press menus. to go to the previous item in the For menu items that have numerical values, such as Copies, press and hold to scroll forward, or to scroll backward.
Using the Control Panel Table 3.2 Control Key Functions (continued) Control Key OK Function Pressing OK: • Selects the menu item shown on the second line of the display. Depending on the type of menu, this action: • Opens the menu and displays the first item in the menu. • Opens the menu item and displays the default setting. • Saves the displayed menu item as the new default setting. The printer displays the Saved message and then returns to the menu item. Pressing level.
Using the Control Panel DocuPrint C20/NC20 Menu Map Figure 3.2 starting on page 3-12 shows the menu map for the DocuPrint C20/NC20. Details of all the DocuPrint C20/NC20 menus and variable settings are contained in Chapter 5 of the System Administrator Guide on the DocuPrint CD. Some menus will appear on your printer only if a specific option is installed in the printer. Other menu items or values may only be effective for a particular printer language (e.g., PostScript or PCL).
Using the Control Panel Figure 3.
Using the Control Panel Figure 3.
Using the Control Panel Printing Menu Settings You can print the current settings for the menus and get a list of installed options. This list can be used to verify that the printer options are properly installed and the printer settings are set to what you want. See the section “Using the Control Keys” (page 3-8) for information on how to use the Control Panel keys. Before printing the menu settings page, make sure the Paper Type setting for the source is Plain Paper.
Using the Control Panel 4 Press OK. The following appears on the display: Tests Menu Print Menus 5 Press OK to select Print Menus. The following message appears and remains on the Control Panel display until the page prints. Printing Menu Settings Then, the printer returns to Ready and the following appears on the display: Ready 6 If an error message appears, see Chapter 5 in the System Administrator Guide.
Using the Control Panel Changing Printer Settings You can change printer settings and customize your printer to meet your specific needs by setting different values. These values can be: • A phrase or word that describes a setting • A numerical value that you can increase or decrease • An On or Off setting. The default settings remain in effect until you save new ones or restore the factory defaults.
Using the Control Panel 5 Press or the display. 6 Press OK. until the menu item you need appears on An asterisk (*) appears beside the current setting for that menu item. Some menu items have submenus. For example, if you select PAPER MENU, and then select the PAPER TYPE menu item, you must select another item (e.g., Tray 1 Type) before the available values display. 7 Press or until the value you need appears on the second line of the display. 8 Press OK.
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Maintaining the Printer 4 r e tpahC Replacing the Print Cartridges ............................................ 4-2 To Position the Print Cartridge Carrier ............................. 4-3 To Replace the Print Cartridges ....................................... 4-4 To Install Print Cartridges ............................................... 4-6 To Align the Print Cartridges ......................................... 4-11 Cleaning Your Printer .......................................................
Replacing the Print Cartridges Replacing the Print Cartridges Periodically, you will need to replace print cartridges in order to maintain optimum print capabilities. It is best to install new print cartridges when the printer first displays any of the messages listed in Table 4.1. Table 4.1 Print cartridge messages Message Description 88 Color Print Cartridge Low The color print cartridge ink is low. 88 Black Print Cartridge Low The black print cartridge ink is low.
Replacing the Print Cartridges To Position the Print Cartridge Carrier 1 Make sure the following status message appears on the display: Ready 2 Press 3 Continue to press and release following on the display: or to enter the menus. until you see the Tests Menu 4 Press OK. 5 Press until the following appears on the display: Tests Menu Change Cartridge 6 Press OK.
Replacing the Print Cartridges To Replace the Print Cartridges 1 Make sure the print cartridge carrier is positioned on the far left side of the printer. See the section “To Position the Print Cartridge Carrier” (page 4-3) for information on how to position it. 2 Lift the printer front cover. Always load two print cartridges in the print cartridge carrier. Printing without both print cartridges installed may damage the printer.
Replacing the Print Cartridges 5 If you are replacing both print cartridges, repeat Steps 3 and 4 for the second cartridge. When you finish, the print cartridge carrier is empty and ready for new print cartridges. 6 Dispose of any completely used print cartridges. Store any print cartridges that you may want to use in the future. Store partially used print cartridges in the print cartridge storage unit. See the section “Storing Print Cartridges” (page 4-22) for more information.
Replacing the Print Cartridges To Install Print Cartridges Table 4.2 lists the print cartridges to install in your printer and their appropriate slots. Table 4.2 Print cartridges and slots Cartridge Type Cartridge Carrier Slot Black Left Color Right Photo Left 1 Remove the sticker and the transparent tape covering the copper contact area on the cartridge. Do not touch the copper contact area. 2 Insert the print cartridge into the empty carrier.
Replacing the Print Cartridges 4 Repeat Steps 1 through 3 for the second print cartridge if it needs to be changed. When you finish, the print cartridge carrier should have both cartridges installed as shown. 5 Close the printer front cover. 6 Press OK. The display reads: LEFT CART TYPE Not Changed 7 Do one of the following: • If you did not change the print cartridge in the left side of the print cartridge carrier, press OK to choose Not Changed.
Replacing the Print Cartridges 8 If you selected Not Changed, go to Step 10 on page 4-9, otherwise continue with Step 9. 9 The display reads: LEFT CART TYPE New Standard Do one of the following: • If you installed a new standard yield print cartridge, press OK to choose New Standard. • If you installed a previously used standard yield print cartridge, press until Old Standard appears on the second line of the display. Press OK to choose Old Standard.
Replacing the Print Cartridges 10 The display reads: RIGHT CART TYPE Not Changed Do one of the following: • If you did not change the print cartridge in the right side of the print cartridge carrier, press OK to choose Not Changed. • If a color cartridge is installed, press until Color Cartridge appears on the second line of the display. Press OK to choose Color Cartridge. 11 If you selected Not Changed, go to Step 13 on page 4-10, otherwise continue with Step 12 on page 4-10.
Replacing the Print Cartridges 12 The display reads: RIGHT CART TYPE New Standard Do one of the following: • If you installed a new standard yield print cartridge, press OK to choose New Standard. • If you installed a previously used standard yield print cartridge, press until Old Standard appears on the second line of the display. Press OK to choose Old Standard. • If you installed a new high yield print cartridge, press until New Hi Capacity appears on the second line of the display.
Replacing the Print Cartridges To Align the Print Cartridges When you finish replacing the print cartridges, the message Printing Alignment Page appears on the Control Panel display and the printer automatically prints a test page of alignment patterns. If you need to print an alignment test page, see the section “To Print an Alignment Test Page” (page 4-14) for verifying alignment. Figure 4.1 on page 4-12 shows a simulated alignment test pattern. Each pattern has a letter above it (A, B, C, and D).
Replacing the Print Cartridges Figure 4.1 Print cartridge alignment pattern. The actual test pattern will print more steps then shown above.
Replacing the Print Cartridges Once the print cartridge alignment test page has printed, the Control Panel display looks like the following: Test A Alignment =5* The current alignment value appears on the second line. To Change the Alignment Value 1 From the Test A alignment group on the test page, locate the number under the alignment pattern that comes closest to forming a perfectly straight line. For example, in sample group A on page 4-12, number 5 comes closest to forming a straight line.
Replacing the Print Cartridges To Print an Alignment Test Page 1 At the Control Panel, press 2 Continue to press and release or to enter the menus. or until you see: Tests Menu 3 Press OK. 4 Press until the following appears on the display: Tests Menu Align Cartridges 5 Press OK. The display reads: Printing Alignment Page and the cartridge alignment test page prints.
Cleaning Your Printer Cleaning Your Printer You should perform routine maintenance on your printer at regular intervals to maintain top performance, and to avoid print quality and paper feed problems. This section steps you through the process of cleaning the print cartridge printheads. Cleaning the Printheads You can run the printhead test to clean the printheads. A test line prints so you can see if the cleaning process was successful.
Cleaning Your Printer 4 Press OK. 5 Press until the following appears on the display: Tests Menu Clean Heads 6 Press OK. The following appears on the display: Tests Menu Cleaning Heads The cleaning printheads test page prints.When all the printheads are functioning correctly, the test page appears as follows: The printer returns to the ready state after the test page prints.
Cleaning Your Printer 7 Examine the test page and look for breaks in the diagonal lines. A broken line indicates clogged printheads. 8 If you find broken diagonal lines on the test page, repeat Steps 2 through 6 and perform the cleaning printheads test two more times. 9 If the print quality is not satisfactory, continue with Step 10. 10 Remove and reinstall the print cartridges. See the section “Replacing the Print Cartridges” (page 4-2).
Cleaning Your Printer Wiping the Printheads Wipe the printheads only if you have run the cleaning printheads test to clean the printheads and the print quality is not satisfactory. Wiping the printheads removes dried ink from the printheads. 1 Move the print cartridge carrier into the installation position. See the section “To Position the Print Cartridge Carrier” (page 4-3) for more information. 2 Remove the print cartridges.
Cleaning Your Printer 5 6 Repeat Steps 3 and 4 for the other print cartridge. 7 8 Close the printer front cover. 9 Repeat the cleaning printheads test. See the section “To Run the Printhead Test” (page 4-15) for more information. 10 If the cleaning printheads test page still contains broken lines, proceed to the section “Cleaning the Cartridge Carrier” (page 4-20). Reinstall the print cartridges. See the section “To Install Print Cartridges” (page 4-6) for more information.
Cleaning Your Printer Cleaning the Cartridge Carrier Clean the print cartridge carrier contacts only if you have run the cleaning printhead test to clean the printheads and the print quality is not satisfactory. Wiping the cartridge carrier removes dried ink from the cartridge carrier contacts. 1 Move the print cartridge carrier into the installation position. See the section “To Position the Print Cartridge Carrier” (page 4-3) for more information. 2 Remove the print cartridges.
Cleaning Your Printer 7 Press OK to move the print cartridge carrier back into the print position without resetting the ink level counter. To print an alignment test page and reset the ink level counter, see the section “To Align the Print Cartridges” (page 4-11) for more information. 8 Repeat the cleaning printheads test. See the section “To Run the Printhead Test” (page 4-15).
Storing Print Cartridges Storing Print Cartridges Always store new print cartridges in the original packaging until you are ready to install them. Store partially used print cartridges in the print cartridge storage unit supplied with your printer. The print cartridge storage unit keeps your print cartridges fresh until you are ready to use them again. See the separate Supplies/Options Guide for information about ordering print cartridge storage units.
Troubleshooting 5 r e tpahC Printer Problems ................................................................ 5-2 Printer Operation Problems ............................................. 5-2 Print Quality Problems .................................................... 5-7 Paper Jams ...................................................................... 5-10 What Causes a Paper Jam? ........................................... 5-10 Clearing Paper Jams .....................................................
Printer Problems Sometimes printer problems are very simple to solve. When you have a problem, first make sure that: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are installed properly. • You unplug the printer, wait for about ten seconds, and then plug the printer back in. This often fixes the problem.
Table 5.1 Printer operation problems Problem Job did not print or incorrect characters printed. Action • Make sure the Ready status message appears on the Control Panel display before you send a job to print. Press to return the printer to the Ready status message. • Make sure there is print material loaded in the printer. Press printer to the Ready status message. to return the • Verify that the printer is using the correct printer language. • Verify that the correct printer driver is being used.
Table 5.1 Printer operation problems (continued) Problem Print material misfeeds or multiple feeds occur. Action • Make sure the paper you are using meets the specifications for your printer. See the separate Supplies/Options Guide for more information. • Flex paper or other print material before loading it in the input tray or the optional Tray 2. • Make sure the print material is loaded correctly. • Make sure the paper width and length guides on the input tray are adjusted correctly.
Printer Problems Table 5.1 Printer operation problems (continued) Problem Action You get unexpected page breaks. Check the Print Timeout setting in the Setup Menu. Increase the setting. See Print Timeout in Chapter 1 of the System Administrator Guide for more information. Job prints from the wrong paper source or on the wrong paper. Check the PAPER TYPE setting in the Paper Menu on the printer Control Panel and in the printer driver.
Printer Problems Table 5.1 Printer operation problems (continued) Problem Action Job does not print in the correct colors. Adjust the colors through the software application, the printer driver, or CentreWare DP. Change the Color Correction setting in the Color Menu. See Color Correction in Chapter 1 of the System Administrator Guide for more information. Job prints in a different color and setting than the color-setting set in the printer driver.
Printer Problems Print Quality Problems Table 5.2 Consult Table 5.2 for corrective actions when the printer does not produce the output print quality you expect. Print quality problems Problem Print is too light. Action • If you are printing on an uneven print surface, change the PAPER TYPE setting in the Paper Menu. See PAPER TYPE in Chapter 1 of the System Administrator Guide for more information. • Verify that the correct print material is being used.
Printer Problems Table 5.2 Print quality problems (continued) Problem The job prints, but the left and top margins are incorrect. Action • Make sure the PAPER SIZE setting is set correctly in the Paper Menu. See PAPER SIZE in Chapter 1 of the System Administrator Guide for more information. • Make sure the margins are set correctly in the software application you are using. Print is smeared on the page. • This problem is more prevalent when using the photo cartridge.
Printer Problems Table 5.2 Print quality problems (continued) Problem Characters print with white lines. Action • A print cartridge may be out of ink or low on ink. If one of the Ink=Low messages appear, install a new print cartridge. See Chapter 4: Maintaining the Printer for more information. • Remove and reinstall one of the print cartridges. See Chapter 4: Maintaining the Printer for more information.
Paper Jams Paper Jams Your DocuPrint C20/NC20 printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, the printing process is halted and a Control Panel message is displayed. After the paper jam has been cleared, the printer will resume operation to complete the print job. The pages in the print engine will be reprinted when the jam is cleared and printing resumes.
Paper Jams Clearing Paper Jams If a paper jam occurs, the 200 Paper Jam message appears on the Control Panel. This message and other common error messages and corrective actions are listed in Table 5.3 on page 5-18. The 200 Paper Jam message appears when paper or any other print material is jammed in: • Any of the paper sources • The output bin • The area under the print cartridge carrier. The remainder of this section describes how to clear jams from your printer.
Paper Jams Possible Paper Jam Areas Figure 5.1 shows the path the paper travels through the printer. The path varies depending on the paper source. The jam areas are indicated by the Xs in the figure. Figure 5.
Paper Jams When a paper jams occurs, determine where in the printer the jam has occurred. Once you have determined that, proceed to one of the following sections and follow the described steps for clearing the jam: • If the jam is in or around the input tray, see the section “To Clear a Jam in the Input Tray” (page 5-14). • If the jam is in or around the manual feed slot, see the section “To Clear a Jam in the Manual Feed Slot” (page 5-15).
Paper Jams To Clear a Jam in the Input Tray 1 Lift the output bin and locate the jammed paper inside the input tray. 2 Pull the paper up and toward you to remove it. If you cannot get a firm grasp on the jammed paper, it may be easier to remove it from the output bin. See the section “To Clear a Jam in the Output Bin” (page 5-16) for more information. 3 5-14 ❖ DocuPrint C20/NC20 User Guide Lower the output bin.
Paper Jams To Clear a Jam in the Manual Feed Slot 1 2 Locate the jammed paper in the manual feed slot. Pull the paper straight up and remove it. If you cannot get a firm grasp on the jammed paper, it may be easier to remove it from the output bin. See the section “To Clear a Jam in the Output Bin” for more information.
Paper Jams To Clear a Jam in the Output Bin 1 Use the finger grip on either side of the front cover to lift the cover and locate the jammed paper in the output bin. 2 Pull the paper up and toward you to remove it. 3 Close the printer front cover.
Paper Jams To Clear a Jam in Tray 2 1 2 Locate the jammed paper in Tray 2. Pull the paper up and toward you to remove it. If you cannot get a firm grasp on the jammed paper, it may be easier to remove it from the output bin. See the section “To Clear a Jam in the Output Bin” (page 5-16) for more information.
Common Error Messages Common Error Messages Chapter 5 of the System Administrator Guide contains the entire set of messages which can appear on the Control Panel display. Many of these messages are diagnostic messages which appear when there is a printer problem. If you have a problem with your printer, and you cannot solve the problem using the actions suggested in Table 5.3, see Chapter 5 of the System Administrator Guide located on your DocuPrint CD. Table 5.
Common Error Messages Table 5.3 Common error messages (continued) Message 37 Insufficient Collation Memory Cause/Action The printer memory used to store pages is too full to collate the rest of the print job. • Press to clear the message, print the portion of the job already in memory, and begin collating the rest of the job. • See “To Cancel the Current Print Job” (page 5-24). • See “To Reset the Printer and Cancel the Print Job” (page 5-25).
Common Error Messages Table 5.3 Common error messages (continued) Message Cause/Action 88 Color Print Cartridge Low The color ink supply is low. 88 Black Print Cartridge Low The photo ink supply is low. 88 Photo Print Cartridge Low The black ink supply is low. • Press to clear the message, print the portion of the job already in memory, and begin collating the rest of the job. • See “To Reset the Printer and Cancel the Print Job” (page 5-25). 200 Paper Jam The printer detects a paper jam.
Common Error Messages Table 5.3 Common error messages (continued) Message Change tray type size Cause/Action The printer requests a different print material than what is loaded in the tray or set in the Paper Size or Paper Type menus. Line 1 displays the paper source tray, which is one of the following items: • Tray 1 • Tray 2 Tray 2 only displays if the optional Tray 2 is installed. Line 2 displays one of the following items: • A user-defined name, for custom type 1 through 3.
Common Error Messages Table 5.3 Common error messages (continued) Message Load tray type size Cause/Action The printer is trying to feed print material from a source it detects is empty. Line 1 displays the paper source tray, which is one of the following items: • Tray 1 • Tray 2 Tray 2 only displays if the optional Tray 2 is installed. Line 2 displays one of the following items: • A user-defined name, for custom type 1 through 3. The name is truncated to 16 characters.
Common Error Messages Table 5.3 Common error messages (continued) Message Load Manual Custom Type Name size type size Cause/Action The printer requests print material to be manually fed from the manual feed slot. Line 2 displays one of the following items: Custom Type Name: A user-defined name, for custom type 1 through 3. The name is truncated to 16 characters.
Common Error Messages To Cancel the Current Print Job 1 Press 2 Continue to press and release following on the display: or to enter the menus. until you see the Job Menu 3 Press OK. 4 Press and release display: Job Menu Cancel Job 5 5-24 ❖ DocuPrint C20/NC20 User Guide Press OK.
Common Error Messages To Reset the Printer and Cancel the Print Job 1 Press 2 Continue to press and release following on the display: or to enter the menus. until you see the Job Menu 3 Press OK. 4 Press and release display: until you see the following on the Job Menu Reset Printer 5 Press OK. Resetting the printer deletes all current data from the print buffer. See Reset Printer on the Job Menu in Chapter 1 of the System Administrator Guide for more information.
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Printer Specifications Appendix A: Printer Specifications A x i dneppA ❖ A-1
Printer Specifications Table A.1 DocuPrint C20/NC20 Features Feature Description Print addressibility 300 dots per inch (dpi) standard, 600 dpi standard, 1200 Image Quality (requires added memory to print most full pages) Maximum print speed/pages per minute (ppm) 8 ppm in black Fonts 75 resident scalable fonts: 4 ppm in color - Postscript Level 2 emulation: 39 compatible plus 36 additional - PCL emulation: 45 LaserJet compatible plus 30 additional in PCL 5.
Printer Specifications Table A.1 DocuPrint C20/NC20 Features Feature Paper output Description Standard exit bin with the following stack capacities: • 50 sheets of paper • 1 transparency • 10 sheets of tables • 15 envelopes/cards.
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Certifications Appendix B: Certifications B x i dneppA ❖ B-1
Electronic Emission Notices Electronic Emission Notices Without an External Ethernet Adapter Installed Federal Communications Commission (FCC) Compliance Information Statement The DocuPrint C20 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Electronic Emission Notices If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Electronic Emission Notices Industry Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Electronic Emission Notices With an External Ethernet Adapter Installed Federal Communications Commission (FCC) Compliance Information Statement The DocuPrint NC20 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Electronic Emission Notices Industry Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Electronic Emission Notices The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. German Acoustics Statement The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Table B.
Electronic Emission Notices Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent.
Printer Options C x i dneppA Installing Printer Options ................................................... C-3 Printer Memory ................................................................. C-4 Accessing the System Board from the Front ..................... C-5 Installing Printer Memory ............................................... C-6 Closing the System Board from the Front ........................ C-8 Flash Memory ....................................................................
Printer Options Hard Disk ........................................................................ C-20 Installing the Hard Disk ................................................ C-20 Option Card Installation .................................................. C-21 Accessing the System Board from the Right ................... C-21 Installing an Option Card ............................................. C-22 Closing the System Board from the Right ...................... C-24 Input Tray 2 ......................
Installing Printer Options Installing Printer Options You can customize your printer by changing memory capacity and installing different connectivity options. This chapter provides instructions for installing each option. To install each option, you must first access the printer system board.
Printer Memory Printer Memory You can add additional memory to increase the printer’s Dynamic Random Access Memory (DRAM). Additional printer memory allows the DocuPrint C20/NC20 to print more complex jobs and operate more efficiently. Your printer was shipped with 8MB of standard printer memory. You can install one additional printer memory SIMM (Single Inline Memory Module) in your printer. Printer memory upgrade options available are 8, 16, 32, or 64MB.
Printer Memory Accessing the System Board from the Front To install or remove memory, you must access the printer system board which is under the input tray. Follow these steps: 1 2 3 Unplug the printer power cord. Disconnect all cables from the back of the printer. Remove the input tray and output bin unit. A Grasp underneath the unit, and pull up hard to a 45° angle until it releases from the printer. B Hold the unit at this angle and pull it away from the printer.
Printer Memory Installing Printer Memory Before can you install printer memory SIMM, make sure you have accessed the printer system board in the front of the printer. If you need to do this, see “Accessing the Printer System Board from the Front” on the previous page. A memory SIMM is easily damaged by static electricity. Touch something metal to discharge any static electricity before you touch it. To install a printer memory option: 1 Locate the memory connector on the printer system board.
Printer Memory 3 Hold the memory SIMM with the connection points pointing toward the connector and position the notch as shown. 4 Insert the memory SIMM all the way into the connector at a 45° angle, and rotate it down until it snaps into place. You can hear the memory option click into place. 5 Verify that both metal clips on the connector are fastened, and that the two pins on each end of the connector are pushed through the holes on the memory option.
Printer Memory Closing the System Board from the Front Complete the following steps after you have installed the printer memory 1 Reinstall the system board access cover. A While holding the cover at the angle shown, align the tabs on the back of the access cover with the slots located at the rear of the access opening. B Push down the top of the access cover until it snaps into place. 2 Reattach the input tray and output bin. If you need help, see the Quick Installation Guide.
Flash Memory Flash Memory Flash memory can be used to store downloaded fonts, macros, symbol sets, logos, and forms. You can install one flash memory SIMM in your printer. Flash memory SIMMs are available in 1, 2, and 4MB. Data stored in flash memory is retained when the printer is powered off. Accessing the System Board from the Rear To install a flash memory SIMM, you need to access the printer system board on the back of the printer.
Flash Memory 5 Locate the system board access cover. 6 Pull the tab on the access cover until the cover rotates toward you. 7 Continue with the section “Installing a Flash Memory SIMM” on the next page.
Flash Memory Installing a Flash Memory SIMM Before you install a flash memory option, follow the steps in “Accessing the System Board from the Rear” in the previous section. A memory SIMM is easily damaged by static electricity. Touch something metal to discharge any static electricity before you touch it. To install a flash memory option: 1 Locate and remove the code SIMM card from the printer system board. You reinstall the code SIMM card after the flash memory option is installed.
Flash Memory 4 Hold the SIMM with the connection points pointing toward the connector and position the notch as shown. 5 Insert the SIMM all the way into the connector at a 45° angle, and rotate it up until it snaps into place. You can hear the memory SIMM click into place. 6 Make sure both metal clips on the connector are fastened, and the two pins on each end of the connector are pushed through the holes on the SIMM. 7 Replace the code SIMM card in the connector.
Flash Memory Closing the System Board from the Rear Complete the following steps to close the Printer System Board after you have installed the flash memory SIMM: 1 Push on the access cover until it snaps into place. 2 Do one of the following: • Reattach the printer rear cover. - Insert the two tabs on the bottom of the cover into the slots on the back of the printer, as shown. - Push the cover forward until it snaps firmly into place. • Reinstall the optional Tray 2 (if one was attached).
Flash Memory 3 4 Reconnect all cables to the back of the printer. 5 Make sure the Ready message appears on the Control Panel display. Reconnect the power cord to the printer and a properly grounded electrical outlet. If an error message appears, see Chapter 5 in the System Administrator Guide. To verify that the flash memory option is installed properly, see Chapter 3, Printing Menu Settings.
External Ethernet Adapter External Ethernet Adapter An External Ethernet Adapter is available for your printer. With this adapter, you can connect your printer to an Ethernet network so that it can be shared. The External Ethernet adapter supports the following: • Novell NetWare • Microsoft Windows NT • AppleTalk • OS/2 • UNIX • Shared Windows environments.
External Ethernet Adapter Installing the External Ethernet Adapter To install the External Ethernet Adapter: 1 Connect the adapter to the parallel port on the rear of your printer. 2 Connect your Ethernet cable into the adapter. 3 Connect the adapter power supply cable into the adapter. 4 Connect the power supply to a proper outlet. To assist you in configuring the External Ethernet Adapter, Xerox supplies Printer Management Software with your adapter.
Tri-Port Interface Card Tri-Port Interface Card The Tri-Port Interface Card lets you connect your printer to: • A LocalTalk network • A serial interface (Serial RS-232C or Serial RS-422A) • An infrared adapter. A serial interface adapter converts the printer parallel port into a serial port. For more information about serial interface, see Serial Menu in Chapter 1 of the System Administrator Guide.
Infrared Adapter Infrared Adapter Installing the Infrared Adapter To install the Infrared Adapter: 1 2 Unplug the printer power cord. 3 Plug the adapter cable into the infrared port. Pull the cover away from the printer. 4 Reconnect the power cord to the printer and a properly grounded electrical outlet. If any light on the infrared adapter comes on when the printer is plugged in, the adapter is connected to the port correctly.
Infrared Adapter Using the Infrared Adapter To use the Infrared Adapter: 1 Aim the computer infrared port at the infrared port on the front of the Infrared Adapter. See the documentation that came with your computer for information about your computer infrared port. 2 Draw an imaginary line between the two infrared ports. Aim the infrared port on your computer within 15 degrees of the either side of this line as shown. 3 Send a job to print.
Hard Disk Hard Disk Like the flash memory, the Hard Disk is useful for storing information such as downloaded fonts, macros, and symbol sets. You can also use the Hard Disk to store incoming print jobs in a buffer until they print. Since hard disk memory provides permanent storage, job buffering to the Hard Disk prevents the loss of print job data if the printer loses power. It may also free your application faster for other work.
Option Card Installation Option Card Installation Follow the steps in this section to install either of the following options: • Tri-Port Interface Card • Hard Disk. An option card is easily damaged by static electricity. Touch something metal to discharge any static electricity before you touch it. Accessing the System Board from the Right Complete the following steps before you install the option card: 1 2 3 Unplug the printer power cord. 4 Pull the cover away from the printer.
Option Card Installation Installing an Option Card Complete the following steps to install either the Tri-Port Interface card or the Hard Disk option: 1 Remove the two screws from the metal plate covering the opening for the cable connector. Save the screws. 2 Grasp the tab on the end of the metal plate and pull the plate straight out. Discard the metal plate. 3 Unpack the option card. See the packing materials.
Option Card Installation 6 Align the left side of the option card with the track inside the card guide. Make sure the connectors on the right side of the option card clear the cable connector opening. 7 Push the card straight into the printer. The option card automatically shifts toward the right as you push it in, aligning the right side of the option card with the cable connector opening. The connector on the option card fits firmly into the option card connector.
Option Card Installation Closing the System Board from the Right Complete the following steps after you install an option card: 1 Insert the four tabs on the top of the system board access cover into the slots on the printer as illustrated. 2 Slide the system board access cover to the left until it snaps into place. 3 Reconnect all cables to the back of the printer. 4 Reconnect the power cord to the printer and a properly grounded electrical outlet.
Input Tray 2 Input Tray 2 Tray 2 is shipped in two pieces, the paper tray and the paper support. The following sections give complete instructions for attaching the paper tray and the paper support. Installing the Paper Tray 1 Make sure you have all the items shown. If any items are missing or damaged, contact your Xerox representative or authorized Xerox dealer. Slide the system board access cover to the left until it snaps into place. 2 Unplug the printer power cord. 3 Remove the rear cover.
Input Tray 2 5 Insert the pegs located on the bottom of each side of the paper tray into the slots on the back of the printer. The paper tray fits straight into the back of the printer. 6 Push the paper tray straight in until it clicks into place. 7 Continue with “Attaching the Paper Support” on the next page.
Input Tray 2 Attaching the Paper Support 1 Locate the slot on the back of the paper tray. 2 Align the tab on the back of the paper support with the slot on the paper tray. 3 Push straight down on the paper support until it stops. 4 Reconnect all cables to the back of the printer. 5 Reconnect the power cord to the printer and a properly grounded electrical outlet. 6 Make sure the Ready status message appears on the Control Panel display.
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Index A Alignment test page Printing • 4-14 AppleTalk • 1-6 Auto-protocol sensing • 1-6 B Bitmap fonts • 1-4 Buttons See Control Panel, Control keys C Cancel print job • 5-24 ➝ 5-25 Cartridge carrier Cleaning • 4-20 ➝ 4-21 Cartridge carrier track Location • 1-13 CentreWare DP • 3-3 Cleaning See Printer cleaning XI Color matching systems • 1-7 Apple Colorsync • 1-7 ICM • 1-7 PANTONE Color Profiles • 1-7 Connectivity • 1-5 External Ethernet Adapter • 1-5 Tri-Port Interface • 1-5 Windows 95 • 1-5 Windows 9
E E K Electronic documentation • 1-15 Printer drivers • 1-15 Printer management software • 1-15 Keys See Control Panel, Control keys Error messages • 5-18 ➝ 5-23 L External Ethernet Adapter • 1-5, 1-6 Installing • C-15 ➝ C-16 10BaseT • 1-10 Letterhead Orientation • 2-19 F Loading paper See Paper, Loading Flash memory Installing • C-9 ➝ C-14 LocalTalk • 1-6, 1-10 Fonts • 1-4 Front Cover Location • 1-9 Opening • 1-12, 2-6, 2-10, 2-12 Release • 1-9 Linking trays • 2-15 LocalTalk network • 1-5 M
P P Paper Loading • 2-5 ➝ 2-14 Into manual feed slot • 2-10 ➝ 2-11 Into standard input tray • 2-6 ➝ 2-8 Into Tray 2 • 2-12 ➝ 2-14 Recommendations • 2-4 Selecting • 2-3 ➝ 2-4 Paper jams • 5-10 ➝ 5-17 Causes • 5-10 Clearing • 5-11 ➝ 5-17 From input tray • 5-14 From manual feed slot • 5-15 From output bin • 5-16 From Tray 2 • 5-17 Jam areas • 5-12 ➝ 5-13 Paper Source setting • 2-16 Parallel interface connection Location • 1-9 Parallel port Location • 1-11 PCL emulation • 1-4 PCL 5c • 1-8 PCL 5c emulation • 3-
R Printer settings Changing • 3-16 ➝ 3-17 Printheads Cleaning • 4-15 ➝ 4-19 Protocols • 1-6 AppleTalk • 1-6 Auto-protocol sensing • 1-6 IBM LAN Server • 1-6 LocalTalk • 1-6 NetWare • 1-6 Solaris • 1-6 SunOS • 1-6 WFWG • 1-6 Windows NTAS • 1-6 Windows 95 • 1-6 R Rear Cover Location • 1-9 Resetting printer • 5-25 T Tray linking • 2-15 Tray 1 See Standard input tray Tray 2 Installing • C-25 ➝ C-27 Loading paper into • 2-12 ➝ 2-14 Location • 1-9 Tray linking • 2-15 Tri-Port Interface • 1-5, 1-6 Infrared Adap
