Installation Guide
Troubleshooting
Xerox® Smart Card
Installation Guide
31
Time for date mismatch error There is a mismatch between the
time and date setting on the Xerox
device and the authentication
server time or date setting.
• Verify that Network Time
Protocol is properly set up.
• Verify that the date and time
and GMT Offset (Time Zone) is
correct, refer to Configure the
Date & Time to update
automatically on page 14 for
instructions.
• Verify that GMT offset is
correct for Daylight Savings
Time.
•Contact your System
Administrator.
Cannot see the Internet Services
web page after software upgrade
IP Address incorrect or has been
reset.
• Check the IP Address printed
on the configuration report.
Ensure the DHCP settings
match your site settings.
• To print a configuration report
at the Xerox device, select
Machine Status, then
Information Pages. Select the
Configuration Report from the
list and select Print.
Problem Possible Cause Solution