User's Manual

Troubleshooting
ColorQube 9301/9302/9303 Multifunction Printer
User Guide
258
Dots on copies. • Reprint the job.
• Make sure the defect is not on the original.
• Clean the document glass and the Constant Velocity
Transport (CVT) glass.
Marks on the leading edge of paper stack that
are in line with the image.
• Reprint the job.
• Fix the image quality problems. Refer to Image Quality
Problems on page 255 for instructions.
• Run 20 blank sheets through the printer.
Oil in long-edge feed (LEF) paper edges (at top
and bottom) after running long jobs of short-
edge feed (SEF).
• Reprint the job.
Tray 1 and 2 (or 3) raise failure. • Reprint the job.
• Open and close the tray.
Tray 1 and 2 misfeed. • Reprint the job.
• Check the tray side guides are tight against the stack of
paper. Turn or rotate the stack over if possible (unless
using media with a defined paper print side).
Problem Potential Solution