User's Manual
Product Warranty
ColorQube
®
9301/9302/9303 Multifunction Printer
English – 3
These warranties shall not apply to any defect, failure, or damage caused by improper use
or inadequate or improper maintenance and care. Xerox shall not be obligated under
these warranties:
a) to repair damage resulting from attempts by personnel other than Xerox
representatives to install, repair, or service the product unless directed by a
Xerox representative;
b) to repair damage, malfunction, or degradation of performance resulting from
improper use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use
of non-Xerox supplies or consumables or the use of Xerox supplies not specified for
use with this product;
d) to repair an item that has been modified or integrated with other products when
the effect of such modification or integration increases the time or difficulty of
servicing the product or degrades performance or reliability;
e) to perform product maintenance or cleaning or to repair damage, malfunction, or
degradation of performance resulting from failure to perform product maintenance
and cleaning as prescribed in published product materials;
f) to repair damage, malfunction, or degradation of performance resulting from use
of the product in an environment not meeting the operating specifications set forth
in the product’s documentation;
g) to repair damage, malfunction, or degradation of performance resulting from
failure to properly prepare and transport the product as prescribed in published
product materials;
h) to repair damage, malfunction, or degradation of performance resulting from acts
of God or nature, acts of terrorism, explosion, flood, fire, war, and riots;
i) to repair this product after it exceeds the limit of its duty cycle;
j) to replace items that have been refilled, are used up, abused, misused, or tampered
with in any way;
k) to install replacement items that are considered customer replaceable;
l) to support software not supplied by Xerox;
m) to provide software or firmware updates or upgrades.
Any service identified in the above list and provided by Xerox at the Customer’s request shall
be invoiced to Customer at Xerox’ then-current rates for parts, labor, and travel.