Version 1.
©2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX®, XEROX and Design® and ColorQube® are trademarks of Xerox Corporation in the United States and/or other countries. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Document version 1.
Contents Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Accessing Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 General .
Tools Tools The settings on the device can be setup using via two options, Internet Services or Tools. This guide explains the options available in Tools. For information about the settings available in Internet Services, refer to the System Administrator Guide. These options should be setup and customized by the System Administrator. Therefore access to the Tools options is passcode protected. Entry to the Tools pathway is via the Machine Status button on the control panel. Accessing Tools 1. 2. 3.
Device Settings Device Settings The Device Settings are used to customize options which are specific to the device, such as Energy Saver and Paper Tray settings.
Device Settings • • Scheduled wakes up and sleeps at set times on a daily basis. Select Scheduled Settings to program the setting for each day. • Activity is selected if the device is required to wake up when activity is detected. • Time is selected if a specific Warm up Time and Energy Saver Time is required. Select the time required for each option using the scroll bar. Fast Resume reduces the time taken to wake up. This changes the default sleep / low power timeouts and increases energy usage.
Device Settings Custom Keyboard Button Use this option to enter frequently used text which you would like to appear in the keyboard. • Enter the text required using the keyboard. Use the backspace key to delete an incorrect character, or use Clear Text to delete the entire entry. Xerox Customer Support Use to enter the Xerox Customer Support telephone number. This number is displayed on the touch screen and is accessed via the Machine Status button.
Device Settings Audio Tones The device generates three types of audio tones to notify the user of an event that has occurred at the device. Use this feature to switch off or adjust the volume of each of the tones. • Fault Tone sounds when there is a fault on the device. Select High, Medium, Low or Off. Use the Test option to hear the tone selected. • Conflict Tone sounds when an incorrect touch screen selection has been made. Select High, Medium, Low or Off. Use the Test option to hear the tone selected.
Device Settings Paper Substitution Enables the device to automatically substitute common US and metric paper sizes when printing. • Nearest Match is used to automatically substitute the paper sizes shown on the screen if they are not available e.g. if an A4 document is received for printing and only 8.5x11" paper is available, the device substitutes 8.5x11" for A4. If Disable is selected the device does not substitute the sizes shown.
Device Settings • • Auto Selection enables the device to choose the best media for the job. This setting also enables the device to automatically switch from one tray to another when a tray runs out of paper and another tray is available with the same media loaded. Select Enable or Disable and select Save. Repeat the process for each of the trays as required. Tray Contents Use to specify the size, type and color of the media in a tray that has been designated as a dedicated tray.
Device Settings Auto Resume Timer If the device is stopped during a job, this feature determines if the device automatically resumes the job after a set period of time or whether it waits for user intervention to resume the job. This can prevent a user leaving the device in a stopped or paused state. • Auto Resume is selected to automatically resume stopped operations at the time designated. Select the period of time the device waits before resuming using the arrow buttons, between 15 and 120 seconds.
Device Settings Input Select the Input option to access the following settings: • Auto Color Detection on page 278 • Photo/Text Settings on page 278 Auto Color Detection When the Auto Detect option is being used, the device can focus on black and white or colors during scanning. This option allows you to customize the bias based on the type of originals being scanned and the output required. • Select the bias towards color or monochrome for scanning using the document glass.
Device Settings Output Select the Output option to access the following settings: • Contention Management on page 279 • Out of Staples Options on page 279 • Output Location on page 280 • Within Job Offsetting on page 280 • Staple Productivity on page 280 Contention Management The device is capable of processing several jobs at the same time, such as scanning, sending a fax, and printing a job.
Device Settings Output Location This option determines the output location for non-finished jobs. The output location for finished jobs is determined by the system. System generated reports are sent to the Top Tray automatically. The following options are available for Copy, Print and Fax jobs: • Top Tray delivers the output to the Top tray. • Stacker Tray delivers the specified job output to the Stacker Tray.
Device Settings Enter PagePack Passcode This option is used to setup the optional services available on the device. To enable a service enter the Authorisation Code provided with the option and select Enter. Once a service has been enabled, it may require configuring using Internet Services. For further instructions, refer to the System Administration Guide. Note Some services will require a Reboot to activate them on the device.
Device Settings Quick Setup Home This option is used to quickly setup your device with the key information required in order to start using the features and functions. Select the Quick Setup Home option to access the following settings: • IP Address Settings on page 282 • Contact Numbers on page 283 IP Address Settings Use to enter the IP Address Settings for the system. There are several screens for entering the IP Address information, select the Next option to view further screens.
Device Settings Contact Numbers Use to enter your Customer Support and Supplies Telephone numbers which are displayed on the device. • Customer Support Number is selected to enter the Xerox Support number supplied with your device. Enter the number using the keyboard and select Save. To delete an incorrect character entry use the backspace key, or to delete the entire entry select Clear. • Supplies Number is selected to enter the telephone number you call to obtain supplies for your device.
Device Settings • • Print Configuration at Power On set to Yes to print a configuration when the device is powered on, or No to disable the option. Print Now prints the configuration report immediately. Reset UI to Factory Settings This option resets all the control panel and touch screen settings back to their original state when the device was setup at the factory. A confirmation screen is displayed, select Reboot to continue with the reset and to reboot the device.
Service Settings Service Settings The Service Settings are used to customize options which are specific to individual services, such as Copy, Fax or Print.
Service Settings Edge Erase Presets Enables you to setup the Edge Erase preset entries. There are 2 pre-named preset options and an Available setting. All of the presets can be customized with names and settings to meet your needs. Note The device applies an automatic edge deletion to all printed output. • • • • Select the preset option required from the Presets menu. Select the sides options as required, Side 1, Side 2 and Mirror Side 1. Select Name to customize the name of the preset option.
Service Settings Reduce/Enlarge Presets This feature enables you to set 10 proportional reduce/enlarge preset ratios and 4 preset independent reduce/enlarge ratios. • Select Proportional and then enter the preset ratios required for each preset option. Between 25% and 400% can be entered. • If you wish to reset all the proportional preset values back to the default settings, select Reset All to Default • Use the Common Values option to view the ratios for common reduce/enlarge activities.
Service Settings Auto Image Rotation The Auto Image Rotation feature optimizes image output based on the job settings selected. Disabling Auto Rotation may result in image loss. • Use the When Auto R/E Selected options to instruct the system how to proceed if the Auto Reduce/Enlarge feature is selected. Select Auto Rotate as needed to allow automatic rotation, or Disable Rotation to restrict the device from rotating the image.
Service Settings Feature Defaults Use to select the default settings for each programing feature within the Embedded Fax service. • Select the default required for each feature in each of the programing tabs. • Select Save Defaults. The settings selected become the default settings for each fax job. • A confirmation screen is displayed, select Done to return to the previous screen. Fax Country Setting Use this option to select the country the device is located in.
Service Settings Line 2 Setup If the Extended Fax option is installed the device can support two analogue fax lines. This option enables you to set up Line 2. • Fax Number is the number of the phone line your system is attached to. Enter the number for Line 2 using the numeric keypad. • Line Name is a friendly name to logically identify the system. Enter the name using the keyboard provided. Use the backspace key to delete an incorrect character, or use Delete Text to delete the entire entry. Select Save.
Service Settings Ring Volume This setting enables the user to hear a ringing tone from the device when an incoming fax is being received. • Enabled instructs the device to sound the tone when a fax is received. Select High, Medium or Low. • Disabled deactivates the tone. Secure Receive If this option is enabled, a 4 digit passcode is requested. The passcode is then required in order to print any incoming fax.
Service Settings Automatic Resend If the device connects to the receiving fax machine but the fax transmission is unsuccessful the device automatically attempts to resend the fax. Use this setting to specify how may attempts should be made to resend the fax, and which pages should be resent. • Set number of resends is used to specify how many times the fax is resent. Between 0 and 5 can be selected. • Failed page(s) without a cover page is selected to resend the failed pages but not the cover page again.
Service Settings Mailbox & Polling Policies Use this option to specify how long the system keeps documents received or stored in mailboxes before deleting. • Received Documents is used to specify the policy for documents received from remote machines. • Delete On Print deletes the document after printing. • Keep 1 - 72 Hours allows you to specify between 1 and 72 hours before deleting the document. • Keep Forever keeps the document until manually deleted.
Service Settings • • Delete Mailbox is used to delete a mailbox which has already been setup. A confirmation screen displays a warning that the mailbox and its contents are deleted if Confirm is selected. Print Mailbox List is used to print a list of all the mailboxes available on the system. Setup Fax Reports There are 3 fax reports available, Activity Report, Confirmation Report and Broadcast & MultiPoll Report. This option enables you to specify the appearance and printing behaviour of these reports.
Service Settings Job Sheets Select the Job Sheets option to access the following settings: • Banner Sheets on page 295 • Output Error Sheets on page 295 • Paper Type & Color on page 295 Banner Sheets With this option the device can print a banner sheet with every print job. If enabled, you can still choose not to print the banner sheet from the printer driver for specific jobs. • Enable is selected to print a banner sheet. • Disable switches off the banner sheet option.
Network Settings Network Settings These settings are used to enter the network parameters for the system. This section provides an overview of the options available. Detailed instructions for network installation are provided in the System Administrator Guide. Online/Offline Use to disconnect the device from the network temporarily. Selecting Offline disconnects the device from all networks. Any job entering the system is held. Any current outgoing jobs are not completed while the system is offline.
Accounting Settings Accounting Settings The accounting settings are used to configure the accounting options. Accounting options are used to record device usage by different groups or departments and can also be used to restrict access to different services. Detailed instructions for Accounting Setups are provided in the System Administrator Guide. Accounting Mode Use this option to select the Accounting Mode required: • None is used if no accounting mode is required.
Accounting Settings Xerox Standard Accounting Xerox Standard Accounting provides the ability to track usage of print, copy, scan and fax job services. It is provided as standard and is setup using Internet Services. Select Save to enable Xerox Standard Accounting. Network Accounting Network Accounting provides the ability to track usage of print, copy, scan and fax job services over the network. It works with third party devices which are compatible with the Network Accounting function.
Security Settings Security Settings The Security Settings are used to manage the security features of the device. Job Deletion rights and Image Overwrite Settings can be configured. Detailed instructions for Security Settings are provided in the System Administrator Guide. Authorization Use this option to setup the deletion rights for authenticated users. Job Deletion Use this option to set which users are authorized to delete jobs from the device.
Security Settings A Full Overwrite takes approximately 60 minutes and includes all data. Select the Overwrite option required and select Overwrite Now to run the overwrite process. IP Sec IP Sec is a security protocol enabled using Internet Services. To disable IP Sec on the device, select the Disable IP Sec option. Valid Recipients This feature sets the parameters for allowed recipients in the E-mail and Internet Fax Services. • Allow any valid E-mail Address enables jobs to be sent to any recipient.
Troubleshooting Troubleshooting These settings are used to troubleshoot any problems that maybe occurring on the device. They provide various tests to check the functionality of the system and identify performance levels. Support Pages A list of reports and support pages for identifying image quality problems are displayed. Use the Print option to print the list. Fix Image Quality Use this option to Print Test Pages to help you diagnose print issues.
Troubleshooting Automatic Light Lines Fix Use this option to fix any Banding problems. • Quick Banding Fix corrects banding temporarily and may slow print speeds until a Full Banding Fix is completed. • On is used to correct banding when it is detected. • Off is selected if no action is required. • Full Fix takes approximately eight minutes to complete. • Eco Fix is selected to correct banding when the device is not in use. • Always Fix is selected to correct banding when it is detected.
Troubleshooting • Copy Software resets the copier software. Supply Counter Reset This option is used to reset the counter when a listed supply is replaced. • Select the supply and then select Reset Counter. • Select Reset to confirm. Network The Network options are used to troubleshoot problems relating to the network connection. Echo Test The Echo Test allows you to test the network connectivity. • Select the appropriate protocol and select the Start Test button to run the echo test.
Troubleshooting 304 ColorQube™ 9301/9302/9303 Administration and Accounting
