User's Manual

Troubleshooting
ColorQube 8700/8900 Color Multifunction Printer 225
User Guide
Online Support Assistant
Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve printer problems. You can find solutions for print-quality problems, paper jams, software
installation problems, and more. Online Support Assistant offers the latest technical solutions and
illustrated step-by-step operational tips.
To access the Online Support Assistant, go to:
• ColorQube 8700 Color Multifunction Printer: www.xerox.com/office/CQ8700support
• ColorQube 8900 Color Multifunction Printer: www.xerox.com/office/CQ8900support
More Information
Resource Location
Installation Guide Packaged with the printer.
Other documentation for your printer
• ColorQube 8700 Color Multifunction Printer:
www.xerox.com/office/CQ8700docs
• ColorQube 8900 Color Multifunction Printer:
www.xerox.com/office/CQ8900docs
Recommended Media List United States:
• ColorQube 8700 Color Multifunction Printer:
www.xerox.com/paper
• ColorQube 8900 Color Multifunction Printer:
www.xerox.com/paper
European Union:
• ColorQube 8700 Color Multifunction Printer:
www.xerox.com/europaper
• ColorQube 8900 Color Multifunction Printer:
www.xerox.com/europaper
Technical support information for your printer;
including online technical support, Online Support
Assistant, and driver downloads.
• ColorQube 8700 Color Multifunction Printer:
www.xerox.com/office/CQ8700support
• ColorQube 8900 Color Multifunction Printer:
www.xerox.com/office/CQ8900support
Information about menus or error messages
Press the control panel Help (?) button.
Information Pages
Print from the control panel, or from CentreWare Internet
Services, click Status > Information Pages
CentreWare Internet Services documentation
In CentreWare Internet Services, click Help.
Order supplies for your printer
• ColorQube 8700 Color Multifunction Printer:
www.xerox.com/office/CQ8700supplies
• ColorQube 8900 Color Multifunction Printer:
www.xerox.com/office/CQ8900supplies
A resource for tools and information, including
interactive tutorials, printing templates, helpful
tips, and customized features to meet your
individual needs.
www.xerox.com/office/businessresourcecenter