User's Manual

Troubleshooting
ColorQube 8700/8900 Color Multifunction Printer 223
User Guide
Getting Help
This section includes:
• Control Panel Messages............................................................................................................................................... 223
• Scan and Fax Alerts ....................................................................................................................................................... 224
• Maintenance Assistant ................................................................................................................................................ 224
• Online Support Assistant ............................................................................................................................................. 225
• More Information .......................................................................................................................................................... 225
Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.
Control Panel Messages
The printer control panel provides information and troubleshooting help. When a fault or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases, the
control panel also displays an animated graphic showing the location of the problem, such as the
location of a paper jam. For many status and warning messages, the control panel Help provides
additional information.
Control Panel Help
To view additional information about items and selections that appear on the control panel, press Help.
The Help button is labeled with a question mark symbol (?).
The control panel menu items also have associated help text that describes the menu item.