User guide

19
MOM Operator Console
Operator Console Overview
The Microsoft Operations Manager Operator Console is a utility that enables an operator to view and
respond to information being generated by CentreWare. It plays a major role in successfully managing
networked Xerox printers. To open the MOM Operator console, click: Start > Programs > Microsoft
Operations Manager 2005 > Operator Console.
The following views are available in the Operator Console in the Go drop-down menu:
Alerts View - shows alerts generated by the CentreWare Event Rule. Operators can view the alert as
well as additional information such as domain, device and problem state.
State View - shows the current state of open alerts. Alerts will show in this view if they have not yet been
resolved.
Events View - shows events created by the CentreWare for MOM monitoring connector rule. These
events will always appear as being sent from the MOM server running the CentreWare solution.
Performance View - this provides print counters for Xerox devices. Print counters retrieve Printer Marker
Life Count data from each device and store the data in the MOM database.
Diagram View - provides a graphical representation of all discovered Xerox devices. This view can be
used to identify machines and relationships on the network.