User guide
May 2003 604E02400 11
EXERCISE 9 - Machine Status Pathway
OBJECTIVE: Provide an overview of the Machine Status Pathway and Jam Clearance information.
The Machine Serial number is also located inside the front cover of the machine.
The system provides animated 3-D graphics and messages to lead you through fault and jam clearance
procedures. However, you may occasionally need to contact the Xerox Welcome Centre and provide them
with additional information.
The Machine Status Pathway
Provides access to information that can help
you describe the problem to the Welcome
Centre.
• The Machine Information Tab
Contains details specific to your system
configuration, tray and billing setup.
• The Faults Tab
Lists all the codes of the active faults,
messages, and recent fault history.
Jam Clearance Screen
Identifies the location of a jam or other fault
and how to clear it.