VersaLink C500_505_600_605 Customer Expectations and Installation Guide
Table Of Contents
- Product Overview
- Detailed Specifications and Product Brochures
- Xerox® VersaLink® C500 Color Printer and C505 Color Multifunction Printer Brochure
- Xerox VersaLink C500 Color Printer and Xerox VersaLink C505 Color Multifunction Printer Brochure
- Xerox® VersaLink® C600 Color Printer Brochure
- Xerox VersaLink C600 Color Printer Brochure
- Xerox® VersaLink® C605 Color Multifunction Printer Product Brochure
- Xerox VersaLink C605 Color Multifunction Printer Brochure
- VersaLink C500 Color Printer – Detailed Specification Sheet
- Xerox® VersaLink® C500 Color Printer
- VersaLink C600 Color Printer – Detailed Specification Sheet
- Xerox® VersaLink® C600 Color Printer
- Versalink C505 Color Multifunction Printer – Detailed Specification Sheet
- Versalink C605 Color Multifunction Printer – Detailed Specification Sheet
- Xerox® VersaLink C605 Color Multifunction Printer
- Maintenance and Support
- Installation Preparation
- Appendix
Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
Support Services
The majority of service related issues can be resolved by the customer using the Xerox Online Support tools from the device driver resident on the
computer, or through the device Embedded Web Server page. To supplement the Xerox Online Support experience, knowledgeable support resources will
be available via the phone. The phone support resources typically resolve issues on the first call. For issues that cannot be resolved over the phone,
customers will typically receive onsite field service the following day from a combination of Xerox Employees and Xerox Authorized National Service
Providers. In addition to onboard, driver based customer tools, telephone and on-site service, customers will also have access to web technical support:
www.xerox.com/officeprinting/support/.
Call Procedure
Contact your local sales and service team for details:
Product Sustainability
Packaging Take-Back Service for Xerox Branded Products: (US only) Whenever possible, Xerox encourages you to recycle packaging locally as it reduces
greenhouse gas emissions associated with transportation. However, if unable to recycle locally, we offer a packaging take-back and recycling service to
our customers for Xerox branded products, where customers pay for the return shipping and Xerox pays for the recycling. If interested in this service,
please send your packaging to: Xerox Corporation, ESSO – Scrap, 6500 State Route 63, Middletown, OH 45044 , ATTN: EPEAT Packaging Returns.
Consumables for this product are part of the Xerox Green World Alliance Supplies Recycling Program. For more information, please visit the Green World
Alliance website at www.xerox.com/gwa.
Supplies and Consumables
Xerox supplies for your machine, including paper and CRUs, can be ordered from Xerox by going to www.xerox.com and clicking on either the
Contact Us link for specific contact information/telephone numbers in your area or by clicking on the Supplies and entering/selecting your specific
machine information (product family and model type).
Note: Always refer to www.xerox.com for the latest Customer Replaceable Units (CRUs) part numbers.
Recommended Toner Supplies
C500/C505
Item Description/Yield Xerox Order#
CYAN DRUM CARTRIDGE - VL C500/C505 (40K PAGES)
108R01481
MAGENTA DRUM CARTRIDGE - VL C500/C505 (40K PAGES)
108R01482
YELLOW DRUM CARTRIDGE - VL C500/C505 (40K PAGES) 108R01483
BLACK DRUM CARTRIDGE - VL C500/C505 (40K PAGES)
108R01484
CYAN TONER CART, STARTER - VL C500/C505 (2,400 PAGES)
106R03851
MAGENTA TONER CART, STARTER - VL C500/C505 (2,400 PAGES)
106R03852
YELLOW TONER CART, STARTER - VL C500/C505 (2,400 PAGES)
106R03853
BLACK TONER CART, STARTER - VL C500/C505 (5,000 PAGES)
106R03854
CYAN TONER CART, METERED - VL C500/C505 (9,000 PAGES)
106R03855
MAGENTA TONER CART, METERED - VL C500/C505 (9,000 PAGES)
106R03856