User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
Supplies Usage Report.........................................................................7-14
Toner Cartridges...................................................................................................7-14
General Precautions...............................................................................7-14
Replacing a Toner Cartridge...............................................................7-14
Recycling Supplies...............................................................................................7-15
Managing the Printer......................................................................................................7-15
Viewing the Meter Reading.............................................................................7-15
Printing the Billing Summary Report............................................................7-15
Moving the Printer............................................................................................................7-16
8 Troubleshooting.................................................................................8-1
General Troubleshooting..................................................................................................8-1
Printer Does Not Power On.................................................................................8-1
Printer Resets or Powers Off Frequently........................................................8-2
Printer Does Not Print...........................................................................................8-2
Printing Takes Too Long.......................................................................................8-4
Document Prints From Wrong Tray.................................................................8-4
Automatic 2-Sided Printing Problems............................................................8-5
Printer is Making Unusual Noises.....................................................................8-5
Paper Tray Will Not Close....................................................................................8-5
Condensation has Formed Inside the Printer..............................................8-5
Paper Jams.............................................................................................................................8-6
Locating Paper Jams.............................................................................................8-6
Minimizing Paper Jams........................................................................................8-7
Clearing Paper Jams..............................................................................................8-8
Clearing Paper Jams from the Bypass Tray....................................8-8
Clearing Paper Jams from the Tray 1 Area...................................8-10
Clearing Paper Jams from the Trays 2–5 Areas..........................8-12
Clearing Paper Jams from the Fuser Area....................................8-14
Troubleshooting Paper Jams...........................................................................8-15
Multiple Sheets Pulled Together.......................................................8-15
Paper Misfeeds........................................................................................8-16
Label and Envelope Misfeeds............................................................8-16
Paper Jam Message Stays On...........................................................8-17
Jams During Automatic 2-Sided Printing.....................................8-17
Print-Quality Problems.....................................................................................................8-17
Controlling Print-Quality...................................................................................8-18
Paper and Media..................................................................................................8-18
Solving Print-Quality Problems.......................................................................8-19
Getting Help........................................................................................................................8-24
Viewing Warning Messages on the Control Panel..................................8-24
viiXerox
®
VersaLink
®
C500 Color Printer
User Guide
Table of Contents