User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
SolutionsProbable CausesSymptom
Replace the paper.The paper is damp.Partial blanks, creased paper,
or blotted printing.
Replace the paper with a re-
commended size and type. For
details, refer to Supported Pa-
per.
The paper is outside the recom-
mended specification range.
For assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC500support.
A printer part is worn or dam-
aged.
Verify that the toner cartridges
meet specifications and re-
place if necessary. For details,
refer to Consumables.
The toner cartridges are not
Xerox
®
toner cartridges.
The paper is impeded in the
paper path.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover
is closed and locked.
Power on the printer and leave
it on for at least 1 hour to get
rid of the condensation. For
assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC500support.
Condensationinside the printer
causes partial blanks or
creased paper.
Clean the laser lenses. For de-
tails, refer to Cleaning the
Lenses.
The laser lenses are blocked.Vertical blanks appear.
For assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC500support.
A printer part is worn or dam-
aged.
Ensure that the toner cart-
ridges meet specifications and
replace if necessary.
The toner cartridges are not
Xerox
®
toner cartridges.
Xerox
®
VersaLink
®
C500 Color Printer8-22
User Guide
Troubleshooting