User Manual

Table Of Contents
4. Close the paper guide on the fuser.
5. Close the rear door.
Troubleshooting Paper Jams
Multiple Sheets Pulled Together
SolutionsProbable Causes
Remove some of the paper. Do not load paper
past the fill line.
The paper tray is too full.
Remove the paper, align the edges, and then
reload it.
The edges of the paper are not even.
Remove the paper from the tray, and replace
it with new dry paper.
The paper is moist from humidity.
Try a new ream of paper.Too much static electricity is present.
Use only Xerox
®
-approved paper. For details,
refer to Supported Paper.
Using unsupported paper.
Humidity is too high for coated paper.
Feed paper one sheet at a time.
Try loading paper in the Bypass tray.
8-15Xerox
®
VersaLink
®
C500 Color Printer
User Guide
Troubleshooting