User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
Minimizing Paper Jams
The printer is designed to function with minimal paper jams using Xerox supported
paper. Other paper types can cause jams. If supported paper is jamming frequently in
one area, clean that area of the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For details, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line; never overfill the tray.
• Adjust the paper guides in all trays after inserting the paper. A guide that is not
properly adjusted can cause poor print quality, misfeeds, skewed prints, and printer
damage.
• After loading the tray, at the control panel, select the correct paper type and size.
• Before printing, select the correct type and size in the print driver.
• Store paper in a dry location.
Avoid the following:
• Polyester-coated paper that is designed especially for inkjet printers.
• Paper that is folded, wrinkled, or excessively curled.
• Loading more than one type, size, or weight of paper in a tray at the same time.
• Overfilling the tray.
• Allowing the output tray to overfill.
For a detailed list of supported paper, go to www.xerox.com/rmlna.
8-7Xerox
®
VersaLink
®
C500 Color Printer
User Guide
Troubleshooting