User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
SolutionsProbable Causes
Allow the printer to operate for several hours
at room temperature.
The printer has been sitting in a cold room.
The relative humidity of the room is too high.
• Reduce the humidity in the room.
• Move the printer to a location where the
temperature and relative humidity are
within the operating specifications. For de-
tails, refer to Environmental Specifications.
Paper Jams
Locating Paper Jams
Warning
Never touch a labeled area on or near the heat roller in the fuser. You can get burned.
If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately.
Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to
remove the jam after the printer has cooled. If the error persists, contact your Xerox
representative.
Caution
Do not attempt to clear any paper jams using tools or instruments. This can permanently
damage the printer.
The following illustration shows where paper jams can occur along the paper path:
4.1. Bypass TrayTray 2
2. 5.Optional Mailbox or Finisher Tray 1
3. Fuser
Xerox
®
VersaLink
®
C500 Color Printer8-6
User Guide
Troubleshooting