User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
Automatic 2-Sided Printing Problems
SolutionsProbable Causes
Ensure that you are using a supported paper
size and weight for 2-sided printing. Envelopes,
cardstock, and labels cannot be used for
2–sided printing. For details, refer to Supported
Paper Types and Weights forAutomatic 2-Sided
Printing.
Unsupported or incorrect paper.
Ensure that your printer supports automatic 2-
sided printing. For details, refer to Printer Con-
figurations and Options.
Your printer model is not configured with
automatic 2-sided printing.
In the print driver Printing Options tab, select
2–Sided Print.
Incorrect setting.
Printer is Making Unusual Noises
SolutionsProbable Causes
Power off the printer and remove the obstruc-
tion or debris. If you cannot remove the obstruc-
tion, contact your Xerox representative.
There is an obstruction or debris inside the
printer.
Paper Tray Will Not Close
SolutionsProbable Causes
The paper tray does not fully close.
• If the tray is extended for legal-size paper,
the tray protrudes when it is inserted into
the printer. For details, refer to Configuring
Tray 1 and Trays 2–5 for the Paper Length.
• Some debris or an object is blocking the
tray.
• The tray is blocked by the table or shelf on
which it is located.
• If the paper lift at the back of the tray is not
locked down, replace the tray.
Condensation has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold
printer is located in a warm room. Condensation can form in a printer after it has been
sitting in a cold room that is heated quickly.
8-5Xerox
®
VersaLink
®
C500 Color Printer
User Guide
Troubleshooting