User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- The Embedded Web Server
- Installation and Setup
- Installation and Setup Overview
- Selecting a Location for the Printer
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing from a USB Flash Drive
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- Troubleshooting
- Specifications
- Printer Configurations and Options
- Physical Specifications
- Environmental Specifications
- Electrical Specifications
- Performance Specifications
- Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- Recycling and Disposal
SolutionsProbable Causes
Power off the printer, confirm that the power
cord is plugged in correctly to the printer and
the outlet, then power on the printer. If the er-
ror persists, contact your Xerox representative.
No control panel indicators are lighted.
The printer is busy.
• If the Status LED is flashing blue, a previous
print job could be the problem.
1. At your computer, use the printer
properties to delete all print jobs in the
print queue.
2. At the control panel, touch Jobs, then
delete all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after
you send a print job, check the connection
between the printer and the computer.
Power off the printer, then power on the
printer.
If the Status LED does not flash once after you
send a print job, check the connection between
the printer and the computer.
The printer cable is disconnected.
If the printer is connected to a network:There is a network-connectivity issue.
1. Verify that the Ethernet cable is connected
to the printer.
2. On the printer Ethernet connector, verify
that the green LED is On. If the green LED
is not lighted, reseat both ends of the
Ethernet cable.
3. Examine the TCP/IP address in the Com-
munication section of the Configuration
Report. For details, refer to Printing the
Configuration Report.
4. If the TCP/IP address is 0.0.0.0, the printer
needs more time to acquire an IP address
from the DHCP server. Wait 2 minutes,
then print the Configuration Report again.
5. If the TCP/IP address is unchanged, or
begins with 169, contact your network
administrator.
Verify that the Wireless Network Adapter is in-
stalled and properly configured. For details,
refer to Connecting to a Wireless Network.
There is a wireless network setup or connectivity
issue.
8-3Xerox
®
VersaLink
®
C500 Color Printer
User Guide
Troubleshooting