User's Manual
Table Of Contents
- User Guide
- 1 Safety
- 2 Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- Information Pages
- The Embedded Web Server
- Installation and Setup
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Configuring the Printer for a Wireless Network
- Installing the Wireless Network Adapter
- Removing the Wireless Network Adapter
- Connecting to a Wi-Fi Network at the Control Panel
- Configuring the Primary Network at the Control Panel
- Resetting Wireless Settings
- Connecting to a Network with a Wi-Fi Protected Setup
- Connecting to Wi-Fi Direct
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- 3 Customize and Personalize
- 4 Xerox® Apps
- 5 Printing
- Printing Overview
- Selecting Printing Options
- Printing Features
- Viewing, Printing, or Deleting Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- 6 Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- 7 Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- 8 Troubleshooting
- A Specifications
- B Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- C Recycling and Disposal
Xerox
®
VersaLink
®
C500 Color Printer
User Guide
147
8
Troubleshooting
This chapter contains:
• General Troubleshooting .......................................................................................................... 148
• Paper Jams .............................................................................................................................. 153
• Print-Quality Problems.............................................................................................................. 165
• Getting Help ............................................................................................................................ 172