Owners manual

Troubleshooting
Xerox
®
VersaLink
®
C405 Color Multifunction Printer 209
User Guide
Symptom Probable Causes Solutions
Symptom Probable Causes Solutions
Partial blanks, creased paper, or
blotted printing.
The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended size
and type. For details, refer to Supported
Paper on page 140.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC405support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary. For
details, refer to Consumables on page 176.
The paper is impeded in the
paper path.
• Remove any paper or debris from the
paper path.
• Ensure that the trays are pushed in all the
way.
• Ensure that the rear cover is closed and
locked.
Condensation inside the printer
causes partial blanks or creased
paper.
Power on the printer and leave it on for at
least one hour to get rid of the condensation.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC405support.
Vertical blanks appear. The laser lenses are blocked.
Clean the laser lenses. For details, refer to
Cleaning the Laser Lenses on page 162.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC405support.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace if necessary.
White lines or streaks running
through only one color.
Something is blocking the lens
for the affected color.
Clean the lens for the affected color.
For details, refer to Cleaning the Laser Lenses
on page 162.