Owners manual

Troubleshooting
208 Xerox
®
VersaLink
®
C405 Color Multifunction Printer
User Guide
Symptom Probable Causes Solutions
Only one color is faded.
Toner cartridge is empty or
damaged.
Check the condition of the toner cartridge
and replace it if necessary.
Color around the edge of
printing is incorrect.
The color registration is
incorrect.
Adjust the color registration. For details,
see details, refer to Color Registration on
page 172.
Stray black dots or white areas
(dropouts).
The paper is outside the
recommended specification
range.
Replace the paper with a recommended size
and type, and confirm that your control
panel and print driver settings are correct.
For details, refer to Supported Paper on
page 140.
There is debris on the rollers.
Wipe the feed rollers with a clean damp cloth
to remove debris from the rollers.
Note: Do not touch the transfer roller or the
exposed end of the transfer belt. Fingerprints
can cause print-quality issues.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, refer to Consumables on
page 176.
• Vertical black or color streaks
or multiple colored streaks or
lines.
• Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, refer to Consumables on
page 176.
Debris in the printer is dragging
against the toner before it is
fused.
Remove any debris or paper scraps from the
paper path under the rear cover.
There is a problem with the
toner cartridge for that color.
Check the toner cartridge for damage and
replace if necessary. For assistance, go to
the Xerox
®
Support website at
www.xerox.com/office/VLC405support.