Owners manual

Troubleshooting
206 Xerox
®
VersaLink
®
C405 Color Multifunction Printer
User Guide
Paper and Media
Your printer is designed to use various paper and other media types. Follow the guidelines in this section
for the best print quality and to avoid jams:
• Use only Xerox approved paper. For details, refer to Supported Paper on page 140.
• Use only dry, undamaged paper.
CAUTIONS: Some paper and other media types can cause poor output quality, increased
paper jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
• Ensure the paper type selected in your print driver matches the paper type on which you
are printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
• Store your paper and other media properly for optimum print quality. For details, refer to
Paper Storage Guidelines on page 141.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and refer to the
corresponding solution to correct the problem. You can also print a Demonstration Print page to more
precisely determine the print-quality problem. For details, refer to Information Pages on page 32.
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.