VERSION 4.
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1 Safety ........................................................................................................................................11 Notices and Safety................................................................................................................. 12 Electrical Safety ..................................................................................................................... 13 General Guidelines .......................................................................
Connecting to a Wired Network ....................................................................................... 40 Connecting to a Wireless Network.................................................................................... 40 Connecting to a Telephone Line ....................................................................................... 47 Initial Printer Setup..........................................................................................................
Address Book Overview .................................................................................................... 75 Editing the Address Book ................................................................................................. 75 Creating and Managing Favorites .................................................................................... 78 Jobs .......................................................................................................................................
5 Printing................................................................................................................................... 127 Printing Overview ................................................................................................................. 128 Selecting Printing Options .................................................................................................... 129 Print Driver Help.................................................................................
Configuring Trays 1 or 2 for the Paper Length ................................................................ 158 Printing on Special Paper ..................................................................................................... 160 Envelopes ...................................................................................................................... 160 Labels ............................................................................................................................
Copy and Scan Problems ...................................................................................................... 223 Fax Problems ....................................................................................................................... 224 Problems Sending Faxes................................................................................................. 224 Problems Receiving Faxes...............................................................................................
Canada.......................................................................................................................... 246 Other Countries.............................................................................................................. 247 Fax Regulations.................................................................................................................... 248 United States....................................................................................................
Safety 1 This chapter contains: • Notices and Safety..................................................................................................................... 12 • Electrical Safety ......................................................................................................................... 13 • Operational Safety..................................................................................................................... 15 • Maintenance Safety........................
Safety Notices and Safety Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Safety Electrical Safety G e n e ra l G u i d e l i n e s WARNING: • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock. • Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Power off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment.
Safety • Do not place objects on the power cord. • Do not plug or unplug the power cord while the power switch is in the On position. • If the power cord becomes frayed or worn, replace it. • To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord. The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. O p e ra t i o n a l G u i d e l i n e s • Do not remove any trays when the printer is printing. • Do not open the doors when the printer is printing.
Safety • Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system. • Do not place the printer in locations susceptible to vibrations. • For optimum performance, use the printer at the elevations specified in Elevation. Pr i n t e r S u p p l i e s • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.
Safety Maintenance Safety • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox® supplies recycling programs, go to www.xerox.com/recycling. WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.
Safety Printer Symbols Symbol Description Warning: Indicates a serious hazard that can result in death or serious injury if not avoided. Hot Warning: Hot surface on or in the printer. Use caution to avoid personal injury. Warning: Moving parts. To avoid personal injury, use caution. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Caution: To avoid damage to the property, be careful not to spill toner when handling the waste cartridge.
Safety Symbol Description Do not use paper attached with staples or any form of binding clip. Do not use folded, creased, curled, or wrinkled paper. Do not use inkjet paper. Do not use transparencies or overhead projector sheets. Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/VLC405docs.
Safety Environmental, Health and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Getting Started 2 This chapter contains: • Parts of the Printer ..................................................................................................................... 22 • Power Options............................................................................................................................ 29 • Accessing the Printer .................................................................................................................. 31 • Introduction to Apps...........
Getting Started Parts of the Printer Fr o n t V i e w 1. Tray 1 6. Control Panel 2. Bypass Tray 7. Single-Pass Duplex Automatic Document Feeder 3. Front Door 4. USB Memory Port 5. Card Reader Bay 8. Output Tray 9. Right Side Door 10.
Getting Started D u p l e x A u t o m a t i c D o c u m e n t Fe e d e r 1. Document Feeder Cover 4. Document Output Tray 2. Paper Guides 5. Document Output Tray Extension 3.
Getting Started D o c u m e n t Fe e d e r G u i d e l i n e s The Duplex Automatic Document Feeder accommodates the following original-sized documents: • Width: 140–216 mm (5.5–8.5 in.) • Length: 140–356 mm (5.5–14 in.) • Weight: 60–125 g/m2 Follow these guidelines when loading original documents into the duplex automatic document feeder: • Load original documents face up so that the top of the document enters the feeder first.
Getting Started I n t e r n a l Pa r t s 1. Front Door 2. Toner Cartridges 3. Document Glass 4. Document Cover 5. Single-Pass Duplex Automatic Document Feeder 6. Waste Cartridge Lock 7. Drum Cartridges 8.
Getting Started Re a r V i e w 26 1. Duplex Unit 7. Phone Line Connector 2. Transfer Roller 8. Fax Line Connector 3. Fuser 9. Wireless Network Adapter Port Cover 4. Power Connector 10. USB Port, Type B 5. Rear Door 11. Ethernet Port 6. Left Side Cover 12.
Getting Started C o n t r o l Pa n e l The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to print, copy, and scan features. • Provides access to reference materials. • Provides access to Tools and Setup menus. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings.
Getting Started Item Name Description When the printer is powered off, this button powers on the printer. • When the printer is powered on, pressing this button displays a menu on the control panel. From this menu, you can choose to enter Sleep mode, restart, or power off the printer. • When the printer is powered on, but in a low-power mode or Sleep mode, pressing this button wakes the printer. • When the printer is powered on, holding this button for 10seconds turns off the printer.
Getting Started Power Options The Power/Wake button is a single multifunction button on the control panel. • The Power/Wake button powers on the printer. • If the printer is already powered on, the Power/Wake button can be used to: – Restart the printer – Enter or exit Sleep mode – Enter or exit Low-Power mode • The Power/Wake button also flashes when the printer is in low-power mode.
Getting Started t h e Pr i n t e r At the printer control panel, press the Power/Wake button. 1. To restart the printer, place the printer in Sleep Mode, or power off the printer. 2. Select an option. • To restart the printer, touch Restart. • To place the printer in Sleep Mode, touch Sleep. In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes. • To power off the printer, touch Power Off.
Getting Started Accessing the Printer Lo g g i n g I n Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials. L o g g i n g I n a t t h e C o n t r o l Pa n e l 1. At the printer control panel, press the Home button. 2. Touch Log In. 3. Type the User Name using the keypad, then touch Enter. 4. If prompted, enter the password, then touch Enter.
Getting Started Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device. When you log in, the Apps configured for your personal account appear on the control panel. You can download more Apps for your device from the Xerox® App Gallery. For more information, refer to Xerox® App Gallery.
Getting Started Information Pages Your printer has a set of Information Pages that you can print. These pages include configuration and font information, demonstration pages, and more. The following Information Pages are available: Description Name Configuration Report The Configuration Report provides printer information including installed options, network settings, port setup, tray information, and more.
Getting Started C o n fi g u r a t i o n Re p o r t The Configuration Report provides product information including installed options, network settings, port setup, tray information, and more. P r i n t i n g t h e C o n fi g u r a t i o n Re p o r t 1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. 3. Touch Configuration Report. 4. To return to the Home screen, press the Home button.
Getting Started The Embedded Web Server The Embedded Web Server is the administration and configuration software that is installed in the printer. It allows you to configure and administer the printer from a Web browser. The Embedded Web Server requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer. • A network-connected computer with a Web browser that supports JavaScript.
Getting Started Ce r t i fi c a t e s fo r t h e E m b e d d e d We b S e r v e r Your device includes a self-signed HTTPS certificate. The device generates the certificate automatically during device installation. The HTTPS certificate is used to encrypt communications between your computer and the Xerox device. Note: • The Embedded Web Server page for your Xerox device can display an error message that the security certificate is not trusted.
Getting Started U s i n g t h e Re m o t e Co n t r o l Pa n e l Fe a t u r e The Remote Control Panel feature in the Embedded Web Server allows you to access the printer control panel remotely from a Web browser. Note: To access the Remote Control Panel, first enable the feature. For details, contact your system administrator or refer to the System Administrator Guide at www.xerox.com/office/ VLC405docs. To access the Remote Control Panel feature: 1. At your computer, open a Web browser.
Getting Started Installation and Setup For reference: • Installation Guide packaged with your printer • Online Support Assistant at www.xerox.com/office/VLC405docs I n s ta l l a t i o n a n d S e t u p O ve r v i e w Before you print, ensure that your computer and the printer are plugged in, powered on, and connected. Configure the initial settings of the printer, then install the print driver software and utilities on your computer.
Getting Started Connecting the Printer S e l e c t i n g a Co n n e c t i o n M e t h o d You can connect the printer to your computer using a USB cable, Ethernet cable, or wireless connection. The method that you select depends on how your computer is connected to the network. A USB connection is a direct connection and is the easiest to set up. An Ethernet connection is used to connect to a network.
Getting Started • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. To connect the printer to the computer using a USB cable: 1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the printer. 2. Connect the A end of the USB cable to the USB port on the computer. 3. If the Windows Found New Hardware Wizard appears, press Cancel. 4. Install the print driver. Co n n e c t i n g t o a W i r e d N e t w o r k 1.
Getting Started I n s ta ll i n g t h e W i re l e ss N e t w or k Ad ap t e r The optional wireless network adapter plugs in to the back of the control board. After the adapter is installed, and wireless networking is enabled and configured, the adapter is able to connect to a wireless network. To install the Wireless Network Adapter: 1. Power off the printer. 2. To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer. 3.
Getting Started 4. To install the Wireless Network Adapter, follow the procedure defined on the instruction sheet provided with the Wireless Network Adapter. Caution: Pulling on the adapter can cause damage. After the adapter is installed, remove it only as needed, and as directed in the Wireless Network Adapter removal instructions. For details, refer to Removing the Wireless Network Adapter. 5. Power on the printer. 6. Configure the Wi-Fi Settings.
Getting Started Re m o v i n g t h e W i r e l e s s N e t w o r k A d a p t e r 1. Power off the printer. 2. Loosen the bolt that secures the left-side cover. 3. To open the cover, slide it toward the rear of the printer, then away from the printer. 4. Reach into the printer and lift the release lever. Grasp the Wireless Network Adapter with your other hand and carefully pull it away from the printer. Caution: Do not use force to pull on the Wireless Network Adapter.
Getting Started 5. To reinstall the Wireless Network Adapter Port Cover, insert the tab into the small slot. Gently press the port cover against the back of the printer until the cover latches into place. 6. Place the left-side cover into position, then slide it toward the front of the printer. 7. To tighten the cover, turn the bolt to the right.
Getting Started 8. Connect the printer to your computer with a USB cable or through the network using an Ethernet cable. 9. Power on the printer. Note: If the printer was installed previously in a wireless network environment, it could retain setup and configuration information from that environment. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs.
Getting Started a. In the list of available Wi-Fi networks, touch the required network. Note: If the required Wi-Fi network is not listed, or if the required network uses WPS, configure the connection manually. For details, refer to step 6. b. If needed, to log in to the network, type the password. c. To select a Wi-Fi frequency band, touch Wi-Fi Band, then select an option. Note: The Wi-Fi frequency band is set to AUTO by default. d. Touch OK. 6. To connect manually to a Wi-Fi Network: a.
Getting Started • If you remove the Wi-Fi network connection module, the primary network connection is set to Ethernet. To configure the primary network at the control panel: 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC405docs. 3. Touch Device→Connectivity→Primary Network. 4. Select the appropriate network connection type for the device. 5.
Getting Started • Measurements • LDAP Settings • Apps Setup • Security Settings For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. C o n fi g u r i n g A i r P r i n t AirPrint is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and Mac OS-based devices without the need to install a print driver.
Getting Started 5. Click OK. 6. To activate your changes, at the prompt, click Restart Now. C o n fi g u r i n g G o o g l e C l o u d P r i n t Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver. Before you begin: • Set up a Google email account. • Configure the printer to use IPv4. • Configure Proxy Server settings as needed. To configure Google Cloud Print: 1. At your computer, open a Web browser.
Getting Started Installing the Software Before installing driver software, verify that the printer is plugged in, powered on, connected correctly, and has a valid IP address. The IP address usually appears in the upper, right corner of the control panel. If you cannot find the IP address, see Finding the IP Address of Your Printer. Note: If the Software and Documentation disc is not available, download the latest drivers from www. xerox.com/office/VLC405drivers.
Getting Started 12. If needed, set the printer as the default printer. Note: Before selecting Share Printer, contact your system administrator. 13. To complete the installation, click Finish, then click Close. I n s t a l l i n g t h e Pr i n t D r i v e r s fo r a W i n d o w s U S B Pr i n t e r 1. Insert the Software and Documentation disc into the appropriate drive on your computer. Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.
Getting Started A d d i n g t h e Pr i n t e r For networking, set up your printer using Bonjour® (Rendevous), or connect using the IP address of your printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection. Online Support Assistant at: www.xerox.com/office/VLC405support To add the printer using Bonjour 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Printers & Scanners.
Getting Started 7. To accept the current installation location, click Install, or select another location for the installation files, then click Install. 8. Enter your password, then click OK. 9. Select your printer then click Continue. 10. In the list of discovered printers, click Continue Installation. 11. To restart, click Log Out. I n s t a l l i n g L A N Fa x D r i v e r s fo r M a c i n t o s h 1. Insert the Software and Documentation disc into your computer. 2. To view the .
Getting Started 7. In the printer software list, select the appropriate Xerox® LAN fax driver model, then click OK. 8. Click Add. To add the printer by specifying the IP address 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Printers & Scanners. The list of printers appears on the left of the window. 3. Under the list of printers, click the plus button (+). 4. Click IP. 5. From the Protocol drop-down menu, select the Protocol. 6.
Getting Started 5. If the printer you want to use does not appear in the list, click The printer that I want is not listed. 6. Select Add a printer using a TCP/IP address or hostname, then click Next. 7. From the Device type field, select Web Services Device. 8. Enter the printer IP address in the Hostname or IP address field, then click Next. 9. Click Close.
Getting Started More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC405docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer; including online technical support, Online Support Assistant, and print driver downloads. www.xerox.
Customize and Personalize 3 This chapter contains: • Customize and Personalize Overview .......................................................................................... 58 • Customizing or Personalizing the Home Screen........................................................................... 59 • Customizing or Personalizing the Apps ....................................................................................... 60 • Creating and Using 1-Touch Apps ...............................
Customize and Personalize Customize and Personalize Overview This chapter provides information on how to customize and personalize your device to meet the specific demands of your workflows. You can customize your apps, hide, or show apps on the Home screen, and rearrange the order to suit your job priorities. For each app, you can hide or show individual features and configure default settings to meet the needs of your workgroup. You can save job settings for repeated use.
Customize and Personalize Customizing or Personalizing the Home Screen To h i d e o r s h o w a n A p p o n t h e H o m e s c r e e n 1. At the printer control panel, press the Home button. 2. Touch Customize. 3. To display an installed, but hidden App: a. Touch +. b. Touch the App that you want to appear on the control panel. c. Touch Done. 4. To hide an installed App: a. For the desired App, touch X. b. Touch Done. 5. Verify that only the desired Apps are displayed on the Home screen.
Customize and Personalize Customizing or Personalizing the Apps Customization enables you to modify the features available, delete a saved preset, or remove customized settings applied to an app. C u s t o m i z i n g o r Pe r s o n a l i z i n g t h e Fe a t u r e L i s t To customize the Features list for an app: 1. At the printer control panel, press the Home button. 2. Touch the app required. 3. Scroll to the bottom, then touch Customize. 4. Touch Feature List.
Customize and Personalize S a v i n g Pr e s e t s You can use this feature to save a particular combination of app settings for future jobs. You can save the settings with a name and retrieve them for later use. To save the current app settings: 1. At the printer control panel, press the Home button. 2. Touch the app required. 3. Select the job settings. 4. Scroll to the bottom, then touch Save. 5. Touch Save as New Preset. 6. Touch Enter Preset Name, then to enter a preset name, use the keypad. 7.
Customize and Personalize C u s t o m i z i n g A p p D e fa u l t S e t t i n g s To customize the default settings for an app: 1. At the control panel, press the Home button. 2. Touch the app required. 3. Configure the required default settings. 4. Touch Save. 5. Touch Save Defaults. The new settings override the previous default settings.
Customize and Personalize Creating and Using 1-Touch Apps Use 1-Touch Apps to create individual Apps for completing frequent jobs or tasks. After you create a 1-Touch App, the App appears on the printer control panel Home screen. To run the job, load the original documents, then touch the 1-Touch App. You can create 1-Touch Apps as Public or Personal Apps. Personal 1-Touch Apps only display on the Home screen after login. C r e a t i n g a 1 - To u c h A p p To create a 1-Touch App: 1.
Customize and Personalize 6. Touch Save as 1-Touch App. 7. Touch Enter App Name, then use the keypad to enter a name. Touch Next. 8. Touch a color scheme option for your 1-Touch App, then touch Next. 9. Touch an icon that best suits the 1-Touch App that you are creating, then touch Next. 10. Touch the option required. • Review Before Start: Use this option to review the job settings in the 1-Touch App. For copy jobs, you can change the copy quantity for each job.
Customize and Personalize 4. Touch the 1-Touch App required. 5. Do one of the following. • If the Review Before Start option was selected during 1-Touch App setup, review the settings. If the quantity is displayed for Copy jobs, update the number of copies, as required. Touch Start. • If the Start Immediately option was selected during 1-Touch App setup, the device starts automatically. 6. To return to the Home screen, press the Home button.
Xerox® Apps 4 This chapter contains: • Xerox® App Gallery .................................................................................................................... 68 • Device........................................................................................................................................ 71 • Address Book ............................................................................................................................. 75 • Jobs ..........................
Xerox® Apps Xerox® App Gallery Xe r o x ® A p p G a l l e r y O v e r v i e w Use the Xerox® App Gallery to find apps that provide new features or capabilities for your device. The Xerox® App Gallery provides direct access to apps that can improve your productivity, simplify workflows, and enhance your user experience. The Xerox® App Gallery enables you to browse and update apps easily. You can browse through the app library without logging in.
Xerox® Apps • • • • • • • User ID Password Confirm Password First and Last Name Company Name Address (Street, City, State/Province, Postal) Country 11. Click OK. 12. After the account is created, a confirmation message appears. 13. At the printer control panel, log in to your App Gallery Account. Lo g g i n g i n t o y o u r Xe r o x ® A p p G a l l e r y A c c o u n t When you are logged in to the App Gallery, you can browse available apps, and install and update apps.
Xerox® Apps To u p d a t e a n A p p fr o m t h e A p p G a l l e r y 1. At the printer control panel, press the Home button. 2. Touch Xerox App Gallery. 3. Enter your User Name using the touch screen keypad, then touch Enter. 4. Enter your Password using the touch screen keypad, then touch Enter. 5. Touch Log In. The Xerox® App Gallery appears. 6. Touch the App required, then touch Update. The License Agreement screen appears. 7. Touch Agree. 8.
Xerox® Apps Device D e v i c e O ve r v i e w The Device App gives you access to information about your printer, including the serial number and model. You can view the status of the paper trays, billing and supplies information, and print Information Pages. You can configure many Device options to meet your individual needs. For details about configuring all Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC405support.
Xerox® Apps Option Description Apps Use Apps to select settings for the apps installed on your device. Connectivity Use the Connectivity option to configure network settings at the control panel, or join another wireless network. Support Use this option to access and print the Support Pages to assist with troubleshooting errors. Resets Use the Resets option to reset device settings and font, forms, and macros to the factory-default settings.
Xerox® Apps 4. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button. 5. To return to the Supplies screen, touch X. 6. To return to the Device screen, touch the back arrow. Setting Up Email Alerts To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs. 1. To set up alerts to send to an email address, touch Device→Supplies→Email Alerts. 2.
Xerox® Apps Re s e t t o Fa c t o r y D e fa u l t s Caution: The Reset to Factory Defaults feature erases all settings and returns the printer to the original factory state. All jobs, presets, apps, and device settings are reset. If the printer includes a hard disk, the disk is reinitialized. The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. When complete, the printer restarts, then displays the Install Wizard. To reset the printer to factory defaults: 1.
Xerox® Apps Address Book A d d r e s s B o o k O ve r v i e w Use the Device Address Book to create individual contacts or group contacts for use with the Email, Fax, and Scan To Apps. You can add contacts to the Device Address Book using the control panel or the Embedded Web Server. This feature can also be used to scan to the Address Book contacts. The Device Address Book stores a maximum of 2000 contacts, with or without the optional Productivity Kit.
Xerox® Apps Editing or Deleting Contacts in the Address Book at the Control Panel 1. At the printer control panel, press the Home button. 2. Touch Address Book. 3. From the Address Book, touch a contact name, then touch Edit. 4. To change contact information, touch the information that you want to update, edit as needed, then touch OK. 5. To save your contact changes, touch OK. 6. To delete a contact, touch Delete Contact, then touch Delete. 7. To return to the Home screen, press the Home button.
Xerox® Apps A d d i n g o r Ed i t i n g Co n t a c t s i n t h e A d d r e s s B o o k i n t h e E m b e d d e d We b S e r v e r Adding Contacts in the Address Book in the Embedded Web Server To add contacts: 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. 2. In the Embedded Web Server, click Address Book. 3. Click Add Contact. 4. To enter a name, click the First Name, Last Name, or Company field, then enter the details. 5.
Xerox® Apps 3. Click Add Group. 4. For Enter Group Name, enter a name for the group. 5. From the menu, select the group type. 6. To add group members, for Members, click the Plus icon (+). 7. To add contacts to the group, in the Add Members window, for each contact, select the check box. When you are finished, click OK. 8. To save the group, click OK. Editing or Deleting Groups in the Address Book in the Embedded Web Server To edit or delete groups: 1. At your computer, open a Web browser.
Xerox® Apps Note: The maximum number of Personal Favorites that can be added for each user account is 25. Logged-in users will not see any Favorites if there no Personal Favorites and the number of Public Favorites is greater than 25. C r e a t i n g a n d M a n a g i n g Fa vo r i t e s a t t h e Co n t r o l Pa n e l 1. At the printer control panel, press the Home button, then touch Address Book. 2. Select a contact, then touch Edit. 3.
Xerox® Apps Favorites. For details, refer to the System Administrator Guide at www.xerox.com/office/ VLC405support. Note: • When you reach the limit of 25 Personal Favorites within an app, you are required to delete a Personal Favorite before you can add a new one. • Only an address registered in the Address Book for a particular app, can be set up as a Personal Favorite within the app.
Xerox® Apps 4. Touch the app required. 5. To select a Personal Favorite, touch the Address Book icon, then touch Favorites. A list of Personal Favorites appears for the app. 6. To add the recipient or scan destination details, touch the Personal Favorite required. Repeat the procedure to add more recipients or destinations. 7. If you are scanning from 2-sided original documents, touch 2-Sided Scanning, then select an option. 8. Adjust the job settings as needed.
Xerox® Apps 4. To remove all personalizations, click Reset. To confirm, click Reset. All the personalizations configured for your User Account are removed. 5. To log out, click on your User Account name shown in the top right corner, then click Log Out.
Xerox® Apps Jobs J o b s O ve r v i e w Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. Managing Jobs From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job.
Xerox® Apps • To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then touch OK. To delete the job, touch the Trash icon, then touch Delete. • To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the folder, then touch Print All, or Delete All. • For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the passcode number, then touch OK. To print a Secure Job, touch the job.
Xerox® Apps S e c u r e Pr i n t Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the printer until you enter your passcode at the printer control panel. To print a Secure Print job, refer to Printing a Secure Print Job. Releasing a Secure Print job 1. At the printer control panel, press the Home button. 2. Touch Jobs. 3. To view Secure Print jobs, touch Personal & Secure Jobs. 4. Touch your folder. 5. Enter the passcode number, then touch OK. 6.
Xerox® Apps 5. If prompted for a passcode, touch Skip. Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode prompt appears. 6. Select an option. • To print a Personal Print job, touch the job. • To print all the jobs in the folder, touch Print All. • To delete all the jobs in the folder, touch Delete All. 7. To return to the Home screen, press the Home button.
Xerox® Apps M a n a g i n g J o b s U s i n g t h e E m b e d d e d We b S e r v e r You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print . pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from the Embedded Web Server without opening another application or the print driver.
Xerox® Apps Copy Co p y O v e r v i e w To make a copy, the device scans your original documents and temporarily stores the images. The image print based on the options selected. If Authentication or Accounting has been enabled on your device, enter your login details to access Copy features. You can adjust various settings for individual Copy jobs and save settings as Presets for future jobs. The list of features can be customized, and some features could be hidden from view when the app is installed.
Xerox® Apps • For single, multiple, or 2-sided pages, use the single-pass duplex automatic document feeder. Remove any staples and paper clips from the pages. Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the original documents. 4. Touch Copy, then enter the number of copies needed. Note: To amend the number of copies entered, touch the Xbutton, then enter the required quantity. 5.
Xerox® Apps 4. To adjust the highlight, midtone, and shadow density levels by color, touch the color that you want to adjust, then move the sliders to increase or decrease the density levels. 5. Touch OK. Adjusting the Saturation 1. At the printer control panel, press the Home button. 2. Touch Copy. 3. Touch Saturation. 4. To adjust the saturation, move the slider. 5. Touch OK. Adding Color Effects 1. At the printer control panel, press the Home button. 2. Touch Copy. 3. Touch Color Effects. 4.
Xerox® Apps 4. Select the required number of pages per side. 5. To change the Original Orientation, touch Page Layout, then touch More. Select Portrait or Landscape. Note: The Original Orientation option is only available when the selected number of pages per slide is 2, 4, or 8. 6. To change the Image Order, touch Page Layout, then touch More. Select one of the following options. • Right then Down: This option prints the images across the page, row by row.
Xerox® Apps Shifting the Image You can change the placement of an image on the copy page. This is useful if the image is smaller than the page size. For image shift to work correctly, position original documents as follows: • Document Feeder: Position original documents face up, short edge entering the feeder first. • Document Glass: Position original documents face down, in the upper-left corner of the document glass, short edge to the left. To change the placement of the image: 1.
Xerox® Apps Creating a Booklet The booklet feature reduces the original page images to fit two images on each side of the printed page. You can print copies in booklet format. Note: • This booklet option is available on printers with an optional Productivity Kit installed only. • In Booklet mode, the printer scans all of the original documents before it prints the copies. To create a booklet: 1. At the printer control panel, press the Home button. 2. Touch Copy. 3. Touch Booklet Creation.
Xerox® Apps • Print on Side 2 Only: This option prints on the back side of the cover only. • Print on Both Sides: This option prints on both sides of the cover. 6. Touch Paper Supply, then select the required paper source. 7. Touch OK. E ra s i n g t h e Ed g e s o f Co p i e s You can erase content from the edges of your copies using the Edge Erase feature. You can specify the amount to erase on the right, left, top, and bottom edges. To erase the edges of copies: 1.
Xerox® Apps • If the copy is unsatisfactory, touch Delete. The job is canceled and no more copies are printed. • If the copy is satisfactory, touch Release. The remaining copies are printed. 8. To return to the home screen, press the Home button. A d d i n g A n n o tat i o n s You can use the Annotations feature to add a page number, comment, date, or Bates Stamp to your copies. Note: • This function is only available on printers with an optional Productivity Kit installed.
Xerox® Apps a. Select the required page location, then touch Bates Stamp. b. Touch Prefix, then select the required entry. Touch OK. Note: To create a prefix, touch the edit icon for Not in Use. Enter the required text, then touch OK. c. Touch Starting Number. Enter the required starting number, then touch OK. d. Touch Number of Digits, then select the required option. e. To adjust which pages contain the selected annotation, touch Apply To, then select the required option. f. Touch OK. 8.
Xerox® Apps ID Card Copy I D C a r d Co p y O v e r v i e w You can use the ID Card Copy App to copy both sides of an ID card or small document onto one side of paper. To copy the card, place each side in the upper-left corner of the document glass. The printer stores both sides of the document, then prints them side by side on the paper. The ID Card Copy App is hidden from view on initial device setup. The list of features can be customized, and some features can be hidden from view.
Xerox® Apps Email Ema il Overview You can use the Email app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email. Note: Before using Email, set up and configure the Email features on the printer. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC405docs. You can adjust various settings for individual Email jobs and save settings as Presets for future jobs.
Xerox® Apps • For multiple, single, or 2-sided pages, use the single-pass duplex automatic document feeder. Remove any staples or paper clips from the pages. Insert the original documents face up in the automatic document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the document originals. 4. Touch Email. 5. Enter recipients: • To enter the email address manually into the To field, type the address using the touch screen keypad. Touch Enter.
Xerox® Apps Pr e v i e w i n g a n d B u i l d i n g J o b s Use the Preview option to view and check scanned images, or to build jobs that contain more than 50 original documents. If you are using Preview to build a job, divide your job into segments of 50 or fewer pages. After all the segments are scanned and previewed, the job is processed and sent as a single job. Note: If the Preview option is hidden from view, refer to Customize and Personalize. 1. At the printer control panel, press the Home button.
Xerox® Apps Scan To S c a n To O v e r v i e w The Scan To feature provides several methods for scanning and storing an original document. If the printer is connected to a network, you can select a destination for the scanned image at the printer. It is also possible to scan documents using a physical connection to a single computer. The printer supports the following scanning functions: • Scan original documents to an email address. • Scan original documents to a USB Flash drive.
Xerox® Apps 6. To save the scanned document as a specific file format, touch the attachment file format, then select the required format. Note: To make scanned documents searchable, your system administrator can enable the Searchable feature. 7. Adjust scanning options as needed. 8. To change the subject line, from Email Features, touch Subject, then enter a new subject line using the touch screen keypad. Touch Enter. 9.
Xerox® Apps 10. If you are scanning from the document glass, when prompted, to finish, touch Done or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear. Caution: Do not remove the USB Flash drive while the device is scanning and processing the job. If you remove the Flash drive before the transfer is complete, the file can become unusable and other files on the drive can be damaged. 11.
Xerox® Apps 10. To begin the scan, press Scan. If you are scanning from the document glass, when prompted, to finish, touch Done, or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear. 11. To return to the Home screen, press the Home button. Scan to Desktop Before you begin: • Before scanning, ensure that your computer and the printer are plugged in, powered on, and connected to an active network.
Xerox® Apps 5. If prompted, enter a valid user name and password, then touch Enter. 6. Select a folder location for your scanned document, then touch OK. 7. To save the scanned document as a specific file name, touch the attachment file name. Enter a new name using the touch screen keypad, then touch Enter. 8. To save the scanned document as a specific file format, touch the attachment file format, then select the required format. 9. Adjust scanning options as needed. 10. To begin the scan, touch Scan.
Xerox® Apps 4. Under Shared Folders, click the Plus icon (+). 5. Browse to the folder that you want to share on the network, then click Add. 6. To modify access rights for your folder, select the folder. The groups activate. 7. From the Users list, click Everyone, then use the arrows to select Read & Write. 8. Click Options. 9. To share the folder, select Share files and folders using SMB. 10. To share the folder with specific users, next to the user name, select On. 11. Click Done. 12.
Xerox® Apps 5. Touch Add (SMB), then navigate to the desired folder. Note: Login credentials are required for computers on secured networks. 6. To save changes, touch OK. S c a n n i n g t o a S h a r e d Fo l d e r o n a N e t w o r ke d Co m p u t e r 1. Load the original document on the document glass or into the duplex automatic document feeder. 2. At the printer control panel, press the Home button. 3. Touch Scan To. 4. Touch Contacts. 5. From the Contacts list, select the shared folder. 6.
Xerox® Apps 5. Specify other scan driver settings as needed. 6. To begin the scan, click Scan. The printer scans the document and places the image in your application. S c a n n i n g U s i n g t h e W i n d o w s We b S e r v i c e s o n D e v i c e s A p p l i c a t i o n Before you begin: • On your computer, ensure that the printer is installed using WSD and is available for use on the network. For details, refer to Installing the Software. • On your printer, ensure that WSD is enabled.
Xerox® Apps – TWAIN/WIA for Windows users – ICA for Macintosh users • A compatible operating system is installed. The following operating systems are supported: – Windows 7 or later – Mac OS 10.8.x or later Note: For details about meeting these requirements, contact your system administrator. To scan a document to your desktop computer using a USB cable connection: 1. Load the original document on the document glass or in the duplex automatic document feeder. 2.
Xerox® Apps 3. Load your original documents. • Use the document glass for single pages or for paper that cannot be fed using the duplex automatic document feeder. Lift the automatic document feeder, then place the original document face down in the upper-left corner of the document glass. • For single, multiple, or 2-sided pages, use the duplex automatic document feeder. Remove any staples and paper clips from the pages.
Xerox® Apps Fax Fa x O v e r v i e w When you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine, using a dedicated telephone line. You can use the Fax feature to fax documents to a fax number, or individual contact, or to a group of contacts. You can use the Fax feature to do the following tasks: • Delay the send of your fax job for up to 24 hours. • Send a fax from your computer. • Forward fax documents to an email address.
Xerox® Apps • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass. • For single, multiple, or 2-sided pages, use the duplex automatic document feeder. Remove any staples and paper clips from the pages. Insert the original documents face up in the document feeder, with the top of the page entering the feeder first.
Xerox® Apps • To complete the job and return to the Fax app, touch Done. • To scan another page, load a new original document on the document glass, then touch Add Page. • To delete the scan and return to the Fax app, touch Cancel, then touch Delete. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear. 10. To return to the Home screen, press the Home button.
Xerox® Apps 3. Touch Cover Sheet. 4. Touch Add Cover Sheet. 5. To add predefined comments in the From or To fields, touch Blank Comment, then select from the list of predefined comments. Note: If no predefined comments have been added, the list is unavailable. To populate the list with predefined comments, refer to Adding Predefined Comments. 6. Touch OK. Adding Predefined Comments To add a predefined comment: 1. At the printer control panel, press the Home button. 2. Touch Device→Apps→Fax. 3.
Xerox® Apps 6. Touch Add Email. To enter an email address, use the touch screen keypad, or select a contact from the Address Book. 7. To add a subject line, touch Subject, enter your subject line text, then touch OK. 8. To add a filename for attachments, touch Attachment, then enter a filename. 9. To change the file format for attachments, touch the current format extension, then select a new format. Note: The default file format is .pdf. 10. To save the settings, touch OK. 11.
Xerox® Apps • To complete the job and return to the Fax app, touch Done. • To scan another page, load a new original document on the document glass, then touch Add Page. • To delete the scan and return to the Fax app, touch Cancel, then touch Delete. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear. 7. To return to the Home screen, press the Home button.
Xerox® Apps c. Click OK. d. To add more recipients, repeat this procedure. 6. To add existing contacts from a phonebook: a. Click the Add From Phonebook icon. b. Select the required phonebook from the list. c. Select names from the list, or search for a contact using the search bar. d. To add the selected contacts to the Fax Recipients list, click the Down Arrow. e. Click OK. f. To add more recipients, repeat this procedure. 7. To include a cover sheet, click the Cover Sheet tab.
Xerox® Apps Pr e v i e w i n g a n d B u i l d i n g J o b s Use the Preview option to view and check scanned images, or to build jobs that contain more than 50 original documents. If you are using Preview to build a job, divide your job into segments of 50 or fewer pages. After all the segments are scanned and previewed, the job is processed and sent as a single job. Note: If the Preview option is hidden from view, refer to Customize and Personalize. 1. At the printer control panel, press the Home button.
Xerox® Apps Server Fax S e r v e r Fa x O v e r v i e w Server Fax allows you to send a fax over a network to a fax server. The fax server sends the fax to a fax machine over a phone line. Before you can send a server fax, configure a fax filing repository or filing location. The fax server retrieves the documents from the filing location, then transmits the files over the telephone network. You can print a confirmation report. Note: Not all options listed are supported on all printers.
Xerox® Apps • For single, multiple, or 2-sided pages, use the duplex automatic document feeder. Remove any staples and paper clips from the pages. Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the documents. 4. Touch Server Fax. 5. Enter recipients: • To enter a recipient fax number, use the touch screen keypad, then touch Enter.
Xerox® Apps S e n d i n g a D e l a y e d S e r v e r Fa x You can set a time in the future for the printer to send your server fax job. You can delay the send of your server fax job for up to 24 hours. Note: Delaying the send of your server fax job is not possible if the transfer protocol is SMTP. Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC405docs.
Xerox® Apps 3. Load your original documents. • Use the document glass for single pages or for paper that cannot be fed using the duplex automatic document feeder. Lift the automatic document feeder, then place the original document face down in the upper-left corner of the document glass. • For single, multiple, or 2-sided pages, use the duplex automatic document feeder. Remove any staples and paper clips from the pages.
Xerox® Apps USB USB Overview Use the Print from USB feature to print jobs already stored on a USB drive. Jobs in a print-ready format, such as PDF, TIFF, or JPEG, can be printed. To create a print-ready file, select the Print to File option when you print your documents from programs such as Microsoft Word. From advanced publishing programs, there may be several methods to create print-ready files. P r i n t i n g fr o m a U S B F l a s h D r i v e You can print a file stored on a USB Flash drive.
Xerox® Apps t h e Pr i n t e r 1. If the USB Flash drive is already in the USB memory port, press the Home button. 2. Touch Print from USB. Note: If this feature does not appear, enable the feature or contact the system administrator. For more information, see the System Administrator Guide at www.xerox. com/office/VLC405docs. 3. Add files using the Browse USB screen. • To print a group of print-ready files, for the USB drive or folder, touch the Select All icon. Verify that your files are selected.
Xerox® Apps @PrintByXerox @ P r i n t By X e r o x O v e r v i e w You can use the Xerox® @PrintByXerox App to print email attachments and documents sent to your printer from mobile devices. When your Xerox device is connected to the Internet, the @PrintByXerox App works with the Xerox® Workplace Cloud for simple email-based printing. Note: The @PrintByXerox App and Xerox® Workplace Cloud software require specific licenses, configuration settings, and minimum system specifications.
Printing 5 This chapter contains: • Printing Overview ..................................................................................................................... 128 • Selecting Printing Options ........................................................................................................ 129 • Printing Features ...................................................................................................................... 135 • Using Custom Paper Sizes ...................
Printing Printing Overview Before printing, your computer and the printer must be plugged in, powered on, and connected. Ensure that you have the correct print driver software installed on your computer. 1. Select the appropriate paper. 2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type. 3. Access the print settings in your software application. For most software applications, press CTRL +P for Windows, or CMD+P for Macintosh. 4. Select your printer. 5.
Printing Selecting Printing Options Printing options, also called print driver software options, are specified as Printing preferences in Windows and Xerox® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing preferences within the Devices and Printers window become the default setting. Printing options that are set from within the software application are temporary.
Printing S e t t i n g D e fa u l t Pr i n t i n g O p t i o n s fo r W i n d o w s When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change the settings every time you print. For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences. 1.
Printing 3. In the Printing Properties window, click the tabs, then select the required settings. 4. In the Printing Properties window, click Saved Settings, then click Save As. 5. To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK. M a c i n t o s h Pr i n t i n g O p t i o n s S e l e c t i n g Pr i n t i n g O p t i o n s fo r M a c i n t o s h To use specific printing options, change the settings before sending the job to the printer. 1.
Printing Xerox® Printer Manager allows you to: • Configure and check the status of network connected printers. • Set up a printer on your network and monitor the operation of the printer once installed. • Perform maintenance checks and view supplies status at any time. • Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems.
Printing Pr i n t i n g w i t h x e r o x p r i n t Xerox has its own print command. You can use the following command: xeroxprint -d
Printing Note: Depending on which mobile device you are using, the printing procedure varies. Pr i n t i n g w i t h A i r Pr i n t You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint®. To enable AirPrint® for your printer, refer to Configuring AirPrint. To use AirPrint®, ensure that your mobile device is connected to the same wireless network as the printer. To print with AirPrint®: 1. Open the email, photograph, website page, or document that you want to print. 2.
Printing Printing Features Managing Jobs From the Jobs window in the Embedded Web Server, you can view a list of active and completed print jobs. From the control panel Jobs menu, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. When you send a secure print job, the job is held until you release it by typing a passcode at the control panel. For more information, see Printing Special Job Types.
Printing Pr i n t i n g S p e c i a l J o b Ty p e s Special job types allow you to send a print job from your computer, then print it from the printer control panel. To select special job types from the print driver, select Printing Options→Job Type. Pr i n t i n g a S a v e d J o b 1. In your software application, access the print settings. For most software applications, press CTRL +P for Windows or CMD+P for Macintosh. 2. Select your printer, then open the print driver.
Printing Pr i n t i n g a S a m p l e S e t 1. In your software application, access the print settings. For most software applications, press CTRL +P for Windows or CMD+P for Macintosh. 2. Select your printer, then open the print driver. • For Windows, click Printer Properties. Depending on your application, the title of the button varies. • For Macintosh, in the Print window, click Preview, then select Xerox Features. 3. For Job Type, select Sample Set. 4. Select any other required printing options.
Printing Note: Ensure that the paper size and weight are supported. For more information, refer to Supported Paper Types and Weights for Automatic 2-Sided Printing. 2 - S i d e d Pa g e L a y o u t O p t i o n s You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. • 1-Sided Print: This option prints on one side of the media.
Printing • Vivid RGB: This setting produces brighter and more saturated colors using red, green, and blue color. • Commercial: This option applies color for printing on a commercial printing press. • LCD: This option approximately matches the colors in the print job to the colors used by your computer monitor display screen. • Euroscale Press: This option matches the European FOGRA glossy paper specification. • None: This option provides no color correction.
Printing • The Yellow to Blue option allows you to adjust the color balance between yellow and blue. For example, when you increase the yellow levels, the blue levels decrease. Pr i n t i n g M i r r o r I m a g e s If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed. P r i n t i n g M u l t i p l e Pa g e s t o a S i n g l e S h e e t When printing a multiple-page document, you can print more than one page on a single sheet of paper.
Printing Gutter Creep U s i n g S p e c i a l Pa g e s The Special Pages options control how covers, inserts, and exception pages are added to your printed document. • For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/ Output. P r i n t i n g C o v e r Pa g e s A cover page is the first or last page of a document.
Printing • Pages: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11. • Paper: Displays the default size, color, and type of paper selected in Use Job Settings. • Job Setting: Displays the attributes of the paper for the remainder of the job.
Printing • Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper. To print a watermark: 1. In the print driver, click the Document Options tab. 2. Click the Watermark tab. 3. From the Watermark menu, select the watermark. You can choose from preset watermarks, or create a customized watermark. You can also manage watermarks from this menu. 4.
Printing • Landscape: Orients the paper so that the text and images print across the long dimension of the paper. • Rotated Landscape: Orients the paper so that the content is rotated 180 degrees and with the long bottom side up. Note: For Macintosh, to print portrait text and images in landscape orientation, clear the Auto Rotate check box. P r i n t i n g B a n n e r Pa g e s To enable or disable Banner Pages, contact your system administrator, or see the System Administrator Guide at www.xerox.
Printing Using Custom Paper Sizes You can print on custom paper sizes that are within the minimum and maximum size range supported by the printer. For more information, refer to Supported Custom Paper Sizes. P r i n t i n g o n C u s t o m Pa p e r S i z e s Note: Before printing on a custom paper size, use the Custom Paper Sizesfeature in Printer Properties to define the custom size. For more information, refer to Defining Custom Paper Sizes.
Printing Creating and Saving Custom Sizes for Windows 1. In the print driver, click the Printing Options tab. 2. For Paper, click the arrow, then select Other Size→Advanced Paper Size→Output Paper Size→New. 3. In the New Custom Paper Size window, enter the height and width of the new paper size. 4. To specify the units of measurement, at the bottom of the window, click the Measurements button, then select Inches or Millimeters. 5. To save, in the Name field, type a title for the new size, then click OK.
Paper and Media 6 This chapter contains: • Supported Paper ...................................................................................................................... 148 • Loading Paper.......................................................................................................................... 153 • Printing on Special Paper..........................................................................................................
Paper and Media Supported Paper Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Re c o m m e n d e d M e d i a A list of paper and media recommended for your printer is available at: • www.xerox.com/rmlna Recommended Media List (United States) • www.xerox.
Paper and Media Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details. Pa p e r S t o r a g e G u i d e l i n e s Storing your paper and other media properly contributes to optimum print quality.
Paper and Media S u p p o r t e d Pa p e r Ty p e s a n d We i g h t s Trays Paper Types Weights All Trays Recycled 60–105 g/m² 2-Sided 60–163 g/m²² Bond 75–105 g/m² Hole-Punched Letterhead Plain Preprinted Lightweight Cardstock 106–163 g/m² Lightweight Glossy Cardstock Cardstock 164–220 g/m² Glossy Cardstock Bypass Tray Envelopes 60–216 g/m² Labels S u p p o r t e d S t a n d a r d Pa p e r S i z e s Tray European Standard Sizes North American Standard Sizes All Trays A4 (210 x 297 m
Paper and Media S i d e d Pr i n t i n g Note: For the Duplex Automatic Document Feeder, refer to Document Feeder Guidelines. European Standard Sizes North American Standard Sizes A4 (210 x 297 mm, 8.3 x 11.7 in.) Legal (216 x 356 mm, 8.5 x 14 in.) A5 (148 x 210 mm, 5.8 x 8.3 in.) 215 x 315 mm, 8.5 x 12.4 in. B5 ISO (176 x 250 mm, 6.9 x 9.8 in.) Letter (216 x 279 mm, 8.5 x 11 in.) Folio (216 x 330 mm, 8.5 x 13 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.) 203 x 254 mm, 8 x 10 in.
Paper and Media Tray Number Paper Sizes Bypass Tray Minimum: 76.2 x 127 mm (3 x 5 in.) Maximum: 216 x 356 mm (8.5 x 14 in.) 2-Sided Printing Minimum: 148 x 210 mm (5.8 x 8.3 in.) Maximum: 216 x 356 mm (8.5 x 14 in.) Car d st ock You can print Cardstock up to 220 g/m2 from any tray. For types and weights of supported Cardstock for 1-Sided printing, refer to Supported Paper Types and Weights.
Paper and Media Loading Paper C h a n g i n g Pa p e r S e t t i n g s When you load paper into a tray, you can change the tray settings. The following options are available: • Fully Adjustable: If you select this paper setting, you can change the paper size, type, and color when you load paper into the tray. • Dedicated: If you select this paper setting, you cannot change the paper size, type, and color when you load paper into the tray.
Paper and Media 3. Adjust the paper length and width guides as illustrated. 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. 5. Load paper into the tray with the print side face up. • Load hole-punched paper with the holes to the left. • For 1-sided printing, load letterhead paper face up with the top of the paper toward the back of the tray.
Paper and Media 6. Adjust the length and width guides to fit the paper. 7. Slide the tray back into the printer. Note: • If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • To avoid paper jams, do not remove the paper cover while printing is in progress. • If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. 8. – To confirm the same paper size, type, or color, touch OK.
Paper and Media Lo a d i n g Pa p e r i n t h e By p a s s Tra y The Bypass Tray supports the widest variety of media types. It is intended primarily for small-quantity jobs that use special media. To load paper in the bypass tray: 1. Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. 2. Pull out the extension tray for larger sizes. 3. Move the width guides to the edges of the tray.
Paper and Media 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. 5. Load the paper in the tray. Load hole-punched paper with the holes to the left.
Paper and Media 6. Adjust the width guides until they touch the edges of the paper. 7. If the control panel prompts you, verify the size, type, and color on the screen. If you are not prompted, change the paper settings. a. At the printer control panel, press the Home button. b. Touch Device→Paper Trays. c. In the Paper Trays menu, touch the bypass tray icon. • To select a paper or envelope size, touch the current size setting, then select a size.
Paper and Media • To compress the tray for shorter paper, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray, then push the ends inward until they latch. • To extend the tray for longer paper, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch. • To extend the tray, hold the back of the tray with one hand.
Paper and Media Printing on Special Paper To order paper or other media, contact your local reseller or visit www.xerox.com/supplies. For reference: • www.xerox.com/rmlna Recommended Media List (United States) • www.xerox.com/rmleu Recommended Media List (Europe) E n ve l o p e s You can print envelopes from the bypass tray only. G u i d e l i n e s fo r Pr i n t i n g E n ve l o p e s • Use only paper envelopes. • Do not use envelopes with windows or metal clasps.
Paper and Media Lo a d i n g E n v e l o p e s i n t h e By p a s s Tra y 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. 3.
Paper and Media • For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right. • For Monarch or DL envelopes, do one of the following. If the envelopes wrinkle, try another option. • Insert envelopes with the short edge going into the printer, flaps down, and flaps to the right. • Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer.
Paper and Media • Insert the envelopes with the short edge feeding into the printer, flaps down, and flaps to the right. • For C5 envelopes, do one of the following steps. If the envelopes wrinkle, try the other option. • Insert envelopes with the print side up, flaps open and down, and the bottom of the envelope going into the printer. • Insert envelopes with the print side up, flaps closed and down, and going into the printer.
Paper and Media c. In the Paper Trays menu, touch the bypass tray icon. • To select an envelope size, touch the current size setting, then select an envelope size. • To select a paper type, touch the current paper type, then select envelope. • To select an envelope color, touch the current paper color, then select an envelope color. d. To save the settings, touch OK. 5. To return to the Home screen, press the Home button. Labe ls You can print labels from the bypass tray only.
Paper and Media Lo a d i n g L a b e l s i n t h e By p a s s Tra y 1. Remove all paper from the bypass tray. 2. Load Labels in the bypass tray, face up, with the top edge of the page feeding into the printer first. 3. Adjust the width guides until they touch the edges of the paper. 4. If the control panel prompts you, verify the size, type and color on the screen. If you are not prompted, change the paper settings. a. At the printer control panel, press the Home button. b. Touch Device→Paper Trays.
Maintenance 7 This chapter contains: • General Precautions ................................................................................................................. 168 • Cleaning the Printer ................................................................................................................. 169 • Adjustments and Maintenance Procedures............................................................................... 184 • Supplies ..................................................
Maintenance General Precautions WARNING: • Internal parts of the printer can be hot. Use caution when doors and covers are open. • Keep all cleaning materials out of the reach of children. • Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications. Use of pressurized spray cleaners increases the risk of fire and explosion. • Do not remove the covers or guards that are fastened with screws.
Maintenance Cleaning the Printer Cleaning the Exterior Clean the exterior of the printer once a month. • Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth. • After cleaning, wipe with a dry, soft cloth. • For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off. Caution: Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a gap and cause problems.
Maintenance 4. Wipe the surfaces of the document glass until they are clean and dry. Note: For best results, use Xerox® Glass Cleaner to remove marks and streaks. 5. Wipe the white underside of the document cover until it is clean and dry. 6. Close the document cover.
Maintenance C l e a n i n g t h e D o c u m e n t Fe e d e r Ro l l e r s Ensure that the you clean the Document Feeder Rollers when you clean the scanner. 1. Open the document feeder cover. 2. With a clean, lint-free cloth that is moistened with water, wipe the feed rollers until they are clean. 3. Close the document feeder cover. Cleaning the Interior WARNING: • Never touch a labeled area on or near the heat roller in the fuser. You can get burned.
Maintenance C l e a n i n g t h e L a s e r Le n s e s If prints have voids or light streaks through one or more colors, use the following instructions to clean the laser lenses. WARNING: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on your skin, wash it off with cool water and a mild soap.
Maintenance b. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise. c. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings of the cartridge facing up. Note: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration.
Maintenance d. Place the removed waste cartridge on a level surface. Caution: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. 3. Clean the laser lenses: 174 a. Remove the cleaning rod from inside of the printer. b. Insert the cleaning rod into one of the four cleaning holes until it stops, then move the rod in and out to the full extent two more times.
Maintenance c. Repeat the procedure for the holes in the other three slots.
Maintenance d. Return the cleaning rod to its original location. 4. Insert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. 176 a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. b. Close the right side door.
Maintenance C l e a n i n g t h e Co l o r To n e r D e n s i t y S e n s o r If the print or color density is too light, missing, or the background is foggy, clean the density sensor. To clean the color toner density sensor: 1. Power off the printer. 2. Push down on the rear door release and pull open the door. 3.
Maintenance 178 a. Open the right side door. b. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise.
Maintenance c. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings of the cartridge facing up. Note: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. d. Place the removed waste cartridge on a level surface. Caution: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.
Maintenance 4. Clean the color toner density sensor: 180 a. Open the top cover. b. Grasp the handles on the top of the transfer belt, then pull to remove it from the printer. c. At the rear of the printer, use a dry cotton swab to clean the color toner density sensor. d. At the front of the printer, reinsert the transfer belt into the printer.
Maintenance e. Close the top cover.
Maintenance 5. Insert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. 182 a. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. b. Close the right side door.
Maintenance 6. Close the rear door.
Maintenance Adjustments and Maintenance Procedures C o l o r Re g i s t r a t i o n The printer automatically adjusts the color registration when automatic adjustment is enabled. You can also adjust color registration manually any time the printer is idle. You must adjust the color registration any time the printer is moved. If you are having printing problems, adjust the color registration.
Maintenance Pe r fo r m i n g t h e S c a n Co l o r Co n s i s t e n c y Pr o c e d u r e 1. At the printer control panel, press the Home button. 2. Touch Device→Support→Color Scan Consistency. 3. To select the desired procedure, touch Calibration Type, then select your procedure. • To perform the Scan Color Consistency procedure, touch Print Calibration Chart. Follow the onscreen instructions. • To restore your color scan settings to the previous settings, touch Restore Previous Settings.
Maintenance 9. On the sample pages, for Side 1, use a ruler to measure the distance of the printed image from the top, bottom, left, and right edges. Note: For identification, a single dot is printed on Side 1, and two dots are printed on Side 2. 10. For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges. 11. If the image is centered, no adjustment is required. If not centered, adjust the paper registration.
Maintenance 7. To save your settings, touch OK. 8. As needed, to enter additional values, repeat the previous steps. 9. Print another sample page, then repeat the process until you complete the registration corrections. 10. To return to the Home screen, press the Home button.
Maintenance Supplies Co n s u m a b l e s Consumables are printer supplies that are depleted during the operation of the printer. Consumable supplies for this printer are the Genuine Xerox® Toner Cartridges in cyan, magenta, yellow, and black. Note: • Each consumable includes installation instructions. • Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner-remaining amount displayed could be inaccurate.
Maintenance Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.
Maintenance Printer Status Message Cause and Solution Reorder Toner The toner cartridge is low. Order a new toner cartridge. Out of Toner The toner cartridge is empty. Replace the toner cartridge with a new one. Re c y c l i n g S u p p l i e s For more information on the Xerox® supplies recycling program, go to www.xerox.com/recycling.
Maintenance Managing the Printer V i e w i n g t h e M e t e r Re a d i n g The Billing/Usage menu displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper. For example, a sheet of paper that is printed on two sides counts as two impressions. Note: If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process.
Maintenance Moving the Printer WARNING: • To lift the printer, always use at least two people to grasp the hand holds on each side of the printer. • To prevent you from dropping the printer or injury, lift the printer firmly by gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas. • If optional 550-Sheet Feeders are installed, uninstall them before you move the printer.
Maintenance 3. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. 4. Lift and carry the printer as shown in the illustration. Note: • When moving the printer, do not tilt it more than 10 degrees in any direction. Tilting the printer more than 10 degrees can cause toner spillage. • When moving the printer over a long distance, remove the drum cartridge and toner cartridges to prevent toner from spilling.
Troubleshooting 8 This chapter contains: • General Troubleshooting .......................................................................................................... 196 • Paper Jams .............................................................................................................................. 201 • Print-Quality Problems.............................................................................................................. 216 • Copy and Scan Problems .................
Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. Resolve some problems by simply restarting the printer. P r i n t e r D o e s N o t Po w e r O n Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Probable Causes Solutions The power switch is not turned on. At the printer control panel, press the Power/Wake button.
Troubleshooting Probable Causes Solutions The printer is connected to a power strip shared with other high-power devices. Plug the printer directly into the outlet or into a power strip that is not shared with other devices. The Auto Power Off feature is enabled to save power. Increase the Auto Power Off timer setting or disable the Auto Power Off feature. For more information, refer to the System Administrator Guide at www. xerox.com/office/VLC405docs.
Troubleshooting Probable Causes Solutions The printer cable is disconnected. If the Status LED does not flash once after you send a print job, check the connection between the printer and the computer. There is a network-connectivity issue. If the printer is connected to a network: 1 Verify that the Ethernet cable is connected to the printer. 2 On the printer Ethernet connector, verify that the green LED is On. If the green LED is not lighted, reseat both ends of the Ethernet cable.
Troubleshooting Probable Causes Solutions The job is complex. Wait. No action needed. The print-quality mode in the driver is set to Enhanced. Change the print-quality mode in the print driver to Standard. D o c u m e n t Pr i n t s fr o m W r o n g Tra y Probable Causes Solutions Application and print driver have conflicting tray selections. 1 Check the tray selected in the print driver. 2 Access the page setup or printer settings of the application from which you are printing.
Troubleshooting Pr i n t e r i s M a k i n g U n u s u a l N o i s e s Probable Causes Solutions There is an obstruction or debris inside the printer. Power off the printer, then remove the obstruction or debris. If you cannot remove the obstruction, contact your Xerox representative. Pa p e r Tra y W i l l N o t C l o s e Probable Causes The paper tray does not fully close. Solutions • If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting Paper Jams L o c a t i n g Pa p e r J a m s WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. Caution: Do not attempt to clear any paper jams using tools or instruments.
Troubleshooting • Overfilling the tray. • Adjusting the paper guides improperly. Most jams can be prevented by following a simple set of rules: • Use only supported paper. For details, refer to Supported Paper. • Follow proper paper handling and loading techniques. • Always use clean, undamaged paper. • Avoid paper that is curled, torn, moist, creased, or folded. • To separate the sheets before loading into the tray, fan the paper. • Observe the paper tray fill line; never overfill the tray.
Troubleshooting C l e a r i n g Pa p e r J a m s C l e a r i n g D o c u m e n t Fe e d e r J a m s To resolve the error that appears on the control panel, clear all paper from the Single-Pass Duplex Automatic Document Feeder areas. 1. Open the Top Cover, then remove any paper. 2. If paper is jammed in the Single-Pass Duplex Automatic Document Feeder, open the Document Cover, then remove any jammed paper. 3.
Troubleshooting C l e a r i n g Pa p e r J a m s fr o m t h e By p a s s Tra y To resolve the error that appears on the control panel, clear all paper from the paper path. 1. Remove any paper from the Bypass Tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Pull out Tray 1 until it stops.
Troubleshooting 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. 6. Insert Tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting 7. Insert the Bypass Tray completely into the printer. 8. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings. • To confirm the same paper size, type, or color, touch OK. • To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. 9. To return to the Home screen, press the Home button.
Troubleshooting 3. Pull out Tray 1 until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper.
Troubleshooting 6. Remove any crumpled paper from the tray and any remaining paper jammed in the printer. 7. Insert Tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. 8. Insert the Bypass Tray completely into the printer. 9. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings. • To confirm the same paper size, type, or color, touch OK.
Troubleshooting C l e a r i n g Pa p e r J a m s fr o m t h e Tra y 2 A r e a To resolve the error that appears on the control panel, clear all paper from the paper path. 1. Pull out Tray 2 until it stops. 2. To remove the tray, lift the front of it slightly, then pull it out of the printer. 3. Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer.
Troubleshooting 4. Insert Tray 2 into the printer, then push it in all the way. Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. 5. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings. • To confirm the same paper size, type, or color, touch OK. • To select a new paper size, type, or color, touch the current setting, select a new setting then touch OK. 6.
Troubleshooting C l e a r i n g P a p e r J a m s f r o m t h e Fu s e r A r e a To resolve the error that appears on the control panel, clear all paper from the paper path. 1. Push down on the rear door release and pull open the door. 2. If paper is jammed in the Fuser, raise both green levers to open the Fuser. 3. To open the paper guide, raise the green handle.
Troubleshooting 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide on the Fuser. 6. Lower the green levers to their original position. 7. Close the rear door.
Troubleshooting Tr o u b l e s h o o t i n g Pa p e r J a m s M u l t i p l e S h e e t s P u l l e d To g e t h e r Probable Causes Solutions The paper tray is too full. Remove some of the paper. Do not load paper above the maximum fill line. The edges of the paper are not even. Remove the paper, align the edges, and then reload the paper. The paper is moist from humidity. Remove the paper from the paper tray. Load new, dry paper into the tray. Too much static electricity is present.
Troubleshooting Probable Causes Solutions Using paper of the wrong size, thickness, or type. Use only Xerox approved paper. For more information, refer to Supported Paper. The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. For more information, refer to Cleaning the Printer. L a b e l a n d E n v e l o p e M i s fe e d s Probable Causes The label sheet is facing the wrong way in the tray.
Troubleshooting J a m s D u r i n g A u t o m a t i c 2 - S i d e d Pr i n t i n g Probable Causes Solutions Using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For more information, refer to Supported Paper Types and Weights for Automatic 2-Sided Printing. Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For more information, refer to Supported Paper. Tray is loaded with mixed paper.
Troubleshooting Print-Quality Problems Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/VLC405support. Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media.
Troubleshooting Caution: Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Troubleshooting Symptom Probable Causes Solutions Page Margins Are Inconsistent. A paper registration adjustment is needed. Use the paper registration procedure to adjust the image position on the page. For details, refer to Adjusting Paper Registration. The toner cartridges are not Xerox® toner cartridges. Verify that the toner cartridges meet specifications, and replace them if necessary. The paper being used is outside the recommended specification range.
Troubleshooting Symptom Probable Causes Solutions Only one color is faded. Toner cartridge is empty or damaged. Check the condition of the toner cartridge and replace it if necessary. Color around the edge of printing is incorrect. The color registration is incorrect. Adjust the color registration. For details, see details, refer to Color Registration. Stray black dots or white areas (dropouts). The paper is outside the recommended specification range.
Troubleshooting Symptom Probable Causes Solutions Support website at www.xerox. com/office/VLC405support. Partial blanks, creased paper, or blotted printing. Vertical blanks appear. White lines or streaks running through only one color. 220 The paper is damp. Replace the paper. The paper is outside the recommended specification range. Replace the paper with a recommended size and type. For details, refer to Supported Paper. The printer is worn or damaged.
Troubleshooting Symptom Probable Causes Solutions White line or lines running through all colors. Paper or debris is dragging the bottom of the transfer belt. Remove the paper or debris from the printer. For assistance, go to the Xerox® Support website at www.xerox. com/office/VLC405support. Slanted printing. The paper guides in the trays are not set correctly. Reset the paper tray guides. For details, refer to Loading Paper.
Troubleshooting Symptom Probable Causes Solutions Blotchy or mottled images. The paper is too light or too thin. Choose a different paper type at the control panel, in the application, and in the print driver. The paper is damp. Replace the paper. The humidity is too high. Reduce the humidity in the room or move the printer to a new location. Spots or lines appear at regular intervals on the prints. 222 One or more of the components in the paper path is marking the paper.
Troubleshooting Copy and Scan Problems If the copy or scan quality is poor, refer to the following table. Symptoms Solutions Lines or streaks only present in copies made from the document feeder. There is debris on the CVT glass or the second-side scanning lens assembly. When scanning, the paper from the document feeder passes over the debris on the glass surfaces, resulting in lines and streaks. Clean all glass surfaces with a lint-free cloth. For more information, refer to Cleaning the Scanner.
Troubleshooting Fax Problems Note: If the printer cannot send and receive faxes, make sure that you are connected to an approved analog telephone line. The fax cannot send or receive when connected to a digital phone line. If you cannot send or receive faxes correctly, refer to the following tables. Pr o b l e m s S e n d i n g Fa x e s Symptoms Causes Solutions The document is not scanned using the document feeder. The document is too thick, too thin, or too small.
Troubleshooting Symptoms Causes Solutions The fax is not installed or is not enabled. Verify that the fax is installed and enabled. If the problem persists, for online support information, go to www.xerox.com/office/VLC405support. Pr o b l e m s Re c e i v i n g Fa x e s Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone connection or with the fax machine of the sender. Verify that the printer can make copies. Request that the sender resent the fax.
Troubleshooting Getting Help Your printer includes utilities and resources to help you troubleshoot printing problems. V i e w i n g Wa r n i n g M e s s a g e s o n t h e Co n t r o l Pa n e l When a warning condition occurs, the printer alerts you of the problem. A message appears on the control panel and the LED status light on the control panel flashes amber or red. Warning alerts inform you about printer conditions, such as low supplies or open doors, that require your attention.
Troubleshooting M o r e I n fo r m a t i o n a b o u t Yo u r Pr i n t e r To obtain more information about your printer, refer to More Information.
Specifications A This appendix contains: • Printer Configurations and Options .......................................................................................... 230 • Physical Specifications ............................................................................................................. 232 • Environmental Specifications ................................................................................................... 236 • Electrical Specifications............................
Specifications Printer Configurations and Options A v a i l a b l e C o n fi g u r a t i o n s The printer is available in two configurations: • Network printer with copy, scan, and fax functions, and USB or network connectivity. • Network printer with copy, automatic 2-sided printing, scan, and fax functions, and USB or network connectivity.
Specifications • WIA • 215.9 x 297 mm (8.5 x 11.7 in.) • 215.9 x 355.6mm (8.5 x 14in.
Specifications Physical Specifications We i g h t s a n d D i m e n s i o n s Standard Configuration Configuration with Optional 550-Sheet Feeder Width 432 mm (17 in.) 432 mm (17 in.) Depth 540 mm (21.3 in.) 540 mm (21.3 in.) Height 599 mm (23.6 in.) 737 mm (29 in.) Weight 32.7 kg (72 lbs.) 35.25 kg (77.7 lbs.
Specifications Co n fi g u ra t i o n w i t h O p t i o n a l 5 5 0 - S h e e t Fe e d e r To t a l S p a c e Re q u i r e m e n t s Standard Configuration Configuration with Optional 550-Sheet Feeder Width 932 mm (36.7 in.) 932 mm (36.7 in.) Depth 1540 mm (60.6 in.) 1540 mm (60.6 in.) Height 919 mm (36.2 in.) 1014 mm (39.9 in.
Specifications C l e a r a n c e Re q u i r e m e n t s C l e a ra n c e Re q u i r e m e n t s fo r B a s e Co n fi g u ra t i o n 234 Xerox® VersaLink® C405 Color Multifunction Printer User Guide
Specifications C l e a ra n c e Re q u i r e m e n t s fo r O p t i o n a l 5 5 0 - S h e e t Fe e d e r Xerox® VersaLink® C405 Color Multifunction Printer User Guide 235
Specifications Environmental Specifications Te m p e ra t u r e • Operating Temperature Range: 10–32°C (50–90°F) • Optimal Temperature Range: 15–28°C (59–82°F) Re l a t i v e H u m i d i t y • Operating Humidity Range: 10–85% • Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F) Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, printing defects can occur due to condensation inside the printer.
Specifications Electrical Specifications P o w e r S u p p l y Vo l t a g e a n d F r e q u e n c y Power Supply Voltage Frequency Current Required 110–127 VAC +/-10% 60 Hz +/-3 Hz 10 A 50 Hz +/-3 Hz 6A (99–140 VAC) 220–240 VAC +/-10% (198–264 VAC) Po w e r C o n s u m p t i o n • Sleep mode: <4 W • Low Power mode: 19.
Specifications Performance Specifications Feature Specifications Printer warm-up time Power on: as fast as 60 seconds. Recovery from sleep mode as fast as 4 seconds. Note: Warm-up time assumes an ambient temperature of 20ºC (68°F) at 65% relative humidity. Pr i n t S p e e d Print speeds for continuous printing are up to 36 ppm. Print speeds are the same for color or black and white printing. Several factors affect print speed: • Print mode: The fastest print mode is Standard. • Paper size: Letter (8.
Regulatory Information B This appendix contains: • Basic Regulations ..................................................................................................................... 240 • Copy Regulations ..................................................................................................................... 245 • Fax Regulations........................................................................................................................ 248 • Safety Certification ......
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. U n i t e d S t a t e s FC C Re g u l a t i o n s This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 and Part 18 of the FCC Rules.
Regulatory Information WARNING: • Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. • External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere with the operation of this Xerox device. If external radiation from ISM equipment interferes with this device, contact your Xerox representative for assistance. • This is a class A product.
Regulatory Information ENERGY STAR Qualified Product The following configuration of this device is ENERGY STAR® qualified under the ENERGY STAR Program Requirements for Imaging Equipment: Network printer with copy, automatic 2-sided printing, scan functions, fax functions, and USB or network connectivity. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
Regulatory Information up to 60 minutes. The default value is set at 1 minute. The total transition time from Ready mode to Sleep mode can take up to 60 minutes. To change the Power Saver settings, contact your system administrator or refer to System Administrator Guide at www.xerox.com/office/VLC405docs. EcoLogo Certified to Office Machines CCD-035 This product is certified to EcoLogo standard for office machines, meeting all requirements for reduced environmental impact.
Regulatory Information Deutschland Tu r ke y Ro H S Re g u l a t i o n In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.” “EEE yönetmeliğine uygundur.” E u r a s i a n E c o n o m i c C o m m u n i t y C e r t i fi c a t i o n Russia, Belarus, and Kazakhstan are working to establish a common customs union, the Eurasian Economic Community, or EurAsEC.
Regulatory Information Copy Regulations U n i t e d S ta t e s Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: • Certificates of Indebtedness. • National Bank Currency. • Coupons from Bonds. • Federal Reserve Bank Notes. • Silver Certificates. • Gold Certificates.
Regulatory Information 4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. 5. Passports. Foreign Passports may be photographed. 6. Immigration papers. 7. Draft Registration Cards. 8. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income. • Court Record. • Physical or mental condition. • Dependency Status. • Previous military service.
Regulatory Information • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada • Documents, registers, or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof • Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided fo
Regulatory Information Fax Regulations U n i t e d S ta t e s Fa x S e n d H e a d e r Re q u i r e m e n t s The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other i
Regulatory Information practical, the Telephone Company notifies you of the disconnection as soon as possible. If the Telephone Company interrupts your service, they can advise you of your right to file a complaint with the FCC if you believe that it is necessary. The Telephone Company could change its facilities, equipment, operations, or procedures which could affect the operation of the equipment.
Regulatory Information European Union Ra d i o E q u i p m e n t a n d Te l e c o m m u n i c a t i o n s Te r m i n a l E q u i p m e n t D ir e ct i ve This device has been designed to work with the national public switched telephone networks and compatible PBX devices of the following countries: Pan-European Analog PSTN and Compatible PBX Certifications Austria Greece Netherlands Belgium Hungary Norway Bulgaria Iceland Poland Cyprus Ireland Portugal Czech Republic Italy Romania Denmark L
Regulatory Information N e w Ze a l a n d 1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Safety Certification This device is certified by the following agencies using the following safety standards. Agency Standard Underwriters Laboratories Inc. (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 201410 Underwriters Laboratories Inc.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix contains: • All Countries............................................................................................................................. 256 • North America ......................................................................................................................... 257 • European Union ....................................................................................................................... 258 • Other Countries.........
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Recycling and Disposal European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Recycling and Disposal Business Users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Disposal Outside of the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance.
Apps Features D Xerox® VersaLink® C405 Color Multifunction Printer User Guide 261
• • Preset Use Preset to select values that were stored previously. Select the required Preset from the menu. • • Output Color Use Output Color to control the color rendering of the output image or print. • • • Color Balance For a color original document, you can adjust the balance of the printing colors among cyan, magenta, yellow, and black before printing your copy. • Color Effects For a color original document, you can adjust the color of the copy using preset color effects.
Description Feature Copy Email Fax Server Fax Scan To ID Card Copy chooses the paper tray based on the original document size and the selected settings. Collated You can collate multiple-page copy jobs automatically. For example, when making three 1-Sided copies of a six-page document, the copies are printed in this order: • 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6. 263 You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%.
Description Feature Server Fax Copy Email • • • • • Fax Scan To ID Card Copy You can use the Original Orientation option to specify the layout of the original images that you scan. The printer uses the information to determine if images require rotation to produce the desired output. • Image Shift Image Shift allows you to modify the location of the image on the page. You can shift the printed image along the X and Y axes of each sheet of paper.
Description Copy Book Copying You can use the Book Copying feature to copy books, magazines, or other bound documents. • Front Cover You can print the first page of your copy job on different paper, such as colored or heavyweight paper. The printer selects the special paper from a different tray. The cover can be blank or printed. • Feature Email Fax Server Fax Scan To ID Card Copy Note: This function is Annotations You can add Annotations, such as page numbers and the date, to your copies.
You can print the selected number of pages on one side of a sheet of paper. Selecting multiple pages per sheet saves paper and provides a way to review the layout of a document. • Sample Copy Sample Copy allows you to print a test copy of a job to inspect before printing multiple copies. This feature is useful for complex or high-volume jobs. After you print and inspect the test copy, you can choose to print or cancel the remaining copies.
Description Feature Copy Email Fax Server Fax • • Scan To • Remove Blank Pages configures the printer to ignore blank pages. • Book Scanning You can use the Book Scanning feature to scan books, magazines, or other bound documents. • Subject Use the Subject option to add a title or heading to an email. From Use the From option to specify the originator of the email. • • Reply To Use the Reply To option to include an email address you want the recipient to reply to.
Description Feature Copy Email Fax Server Fax Scan To ID Card Copy File Already Exists Use the File Already Exists option to define what action the device takes when the file name is used already. • File Name Use the File Name option to specify a name for the file containing the scanned images. Book Faxing You can use the Book Faxing feature to scan images from books, magazines, or other bound documents for faxing.
Description Feature Copy Email Fax Server Fax • Scan To ID Card Copy transmission are included on all faxes. You can set a time in the future for the printer to send your fax job. You can delay the sending of your fax job for up to 24 hours. • Priority Send Use Priority Send to identify urgent faxes. Priority faxes are sent first. • Manual Send You can use the Manual Send feature to enable the fax modem speaker temporarily.
