User Manual

Troubleshooting
Xerox
®
VersaLink
®
C400 Color Printer 167
User Guide
Printing the Error History Report
1. At the printer control panel, press the Home button.
2. To print the Error History Report, touch Device > Support > Support Pages > Error History Report.
3. To return to the Home screen, press the Home button.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/VLC400support.
Information Pages
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more. For details, refer to Information Pages on page 28.
More Information
You can obtain more information about your printer from these sources:
Resource Location
Installation Guide Packaged with the printer.
Other documentation for your printer www.xerox.com/office/VLC400docs
Recommended Media List United States: www.xerox.com/rmlna
European Union: www.xerox.com/rmleu
Technical support information for your printer;
including online technical support, Online Support
Assistant, and print driver downloads.
www.xerox.com/office/VLC400support
Information Pages
Print from the control panel. For details, refer to
Information Pages on page 28.
Order supplies for your printer www.xerox.com/office/VLC400supplies
A resource for tools and information, including
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual needs.
www.xerox.com/office/businessresourcecenter
Local sales and Technical Customer Support www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Xerox
®
Direct online store www.direct.xerox.com/