User Manual

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Paper feed problems
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Action Yes No
Step 1
1 Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
2 Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step 2
1 Make sure that paper type is
set to Envelope.
From the control panel,
navigate to:
Settings > Paper > Tray
Configuration > Paper Size/
Type
For non-touch-screen printer
models, press
to navigate
through the settings.
2 Send the print job.
Does the envelope seal when
printing?
Contact customer support. The problem is solved.
202
Xerox
®
C310 Color Printer
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